Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements: 
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

• Island wide
• Flexible working hours
• Attractive hourly pay

As an Infant care Trainer, you will play a crucial role in ensuring the delivery of exceptional infant care training to new mommies or caregivers while providing guidance support and demonstration. You will be responsible for developing and delivering training programs that enhance the knowledge, skills, and competencies of our clients, enabling them to handle daily baby care routine.

Job Description:

• Deliver engaging and informative training sessions, workshops, and seminars to infant care staff on topics such as infant health and safety, developmental milestones, nutrition, hygiene, and caregiving techniques.
• Provide hands-on demonstrations and practical exercises to reinforce learning and facilitate skill development our clients.
• Collaborate with the management team to develop and implement strategies for continuous improvement in infant care practices and standards.
• Stay abreast of current best practices, guidelines, and regulations related to infant care and incorporate them into training programs as needed.
• Monitor and evaluate the effectiveness of training initiatives through feedback, performance evaluations, and follow-up assessments.
• Maintain accurate records of training activities, attendance, and participant feedback for reporting purposes.
• Act as a resource person for infant care staff, answering questions, addressing concerns, and providing guidance on matters related to infant care and development.

Requirements

• Registered Nurse with the Singapore Nursing Board (SNB) certification.
• Minimum of 3 years of experience working in infant care, pediatrics, or a related field.
• In-depth knowledge of infant care practices, health, safety, and development.
• Strong communication, presentation, and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Patient, empathetic, and compassionate attitude towards infants and their families.
• Commitment to continuous learning and professional development.

We regret only shortlisted candidates will be notified.

Summary
At Aristocrat our mission is simple, we create the world?s greatest gaming experience, every day! We offer a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems.
Our Anaxi Customer Experience Solutions (CXS) team delivers the world?s greatest content, transformational platforms and market leading services to our customers. The CXS team offers customers a suite of tailored venue management solutions including technology platforms, patron engagement systems, analytics and business solutions as well as training and technical support.

What You'll Do

As a Customer Success Trainer you will conduct functional and technical system product training using various delivery methods (Face to face, Zoom, Telephone & via Remote desktop).
You will leverage your prior industry experience around the day-to-day operational activities of gaming venues with a focus on Gaming, Marketing, Membership, Cashflow, back of house procedures and digital content management.

Some key responsibilities include:


... Click here to view more detail / apply for Customer Success Trainer

• Locum Role
• Flexible working hours
• Attractive hourly pay

Company Overview:

SALO is a provider of elderly care services dedicated to enhancing the quality of life for seniors and providing support to their families. We are committed to delivering compassionate and personalized care that promotes independence, dignity, and well-being. As part of our commitment to excellence, we are seeking a skilled and experienced Elderly Care Trainer who is a registered nurse with the Singapore Nursing Board (SNB).

Job Description:

• 
  
• Deliver engaging and informative training sessions, workshops, and seminars to caregivers on topics such as elderly health and wellness, mobility assistance, medication management, dementia care, and communication skills.
• Provide hands-on demonstrations and practical exercises to reinforce learning and facilitate skill development among caregivers.
• Assess the training needs of caregivers through observation, feedback, and consultation with supervisors and managers.
• Collaborate with the management team to develop and implement strategies for continuous improvement in elderly care practices and standards.
• l Stay updated on current best practices, guidelines, and regulations related to elderly care and incorporate them into training programs as needed.
• Monitor and evaluate the effectiveness of training initiatives through feedback, performance evaluations, and follow-up assessments.
• Provide ongoing support and mentorship to caregivers, offering guidance and assistance as needed to ensure the consistent delivery of high-quality care.
• Maintain accurate records of training activities, attendance, and participant feedback for reporting purposes.
• Act as a resource person for caregivers, answering questions, addressing concerns, and providing guidance on matters related to elderly care and support.

Requirements：

• Registered Nurse with the Singapore Nursing Board (SNB) certification.
• Minimum of 3 years of geriatric working experience in a healthcare setting.
• In-depth knowledge of geriatric care practices, health, safety, and well-being.
• Strong communication, presentation, and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Patient, empathetic, and compassionate attitude towards elderly individuals and their families.

This position offers an exciting opportunity to make a meaningful difference in the lives of elderly individuals and their families while contributing to the ongoing success of our elderly care program. If you are passionate about elderly care and possess the necessary skills and qualifications, we invite you to apply and join our dedicated team.

We regret that only shortlisted candidates will be notified.

Join us as a Customer Service - Personal Banker in Lymington

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
• We’ll look to you to proactively find ways to continually enhance our customer banking experience
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
• Completing general banking requests such as payments, balance enquires and transfers
• Helping customers to understand the different ways they can bank with us and the range of services we can offer
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong interpersonal skills and the ability to work well as part of a team
• The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours

• Full time
• Permanent 
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

How we'll reward you

Salary: £24,930 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,930 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

Join us as a Customer Service - Personal Banker in Lymington

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
• We’ll look to you to proactively find ways to continually enhance our customer banking experience
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
• Completing general banking requests such as payments, balance enquires and transfers
• Helping customers to understand the different ways they can bank with us and the range of services we can offer
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong interpersonal skills and the ability to work well as part of a team
• The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours

• Full time
• Permanent 
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

How we'll reward you

Salary: £24,930 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,930 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

Join us as a Customer Service - Personal Banker in Kendal

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
• We’ll look to you to proactively find ways to continually enhance our customer banking experience
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
• Completing general banking requests such as payments, balance enquires and transfers
• Helping customers to understand the different ways they can bank with us and the range of services we can offer
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong interpersonal skills and the ability to work well as part of a team
• The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours

• Full time – 35hrs
• Permanent
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

How we'll reward you

Salary: £24,750 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,750 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

Leaving Care Personal Advisor

Location: London Borough of Hillingdon

Salary: £24ltd

Contract Type: Initially 3 months

About the Role

The Personal Advisor role is an exciting opportunity for a dedicated and compassionate individual to work in collaboration with qualified Social Workers to assess the needs of looked after young people preparing for adulthood and independence.

Key Responsibilities

• Hold a caseload of 18+ care leavers, which will involve specialising in work with defined young people, for example, but not limited to; challenging behaviour, mental health, young offenders and unaccompanied asylum-seeking young people.
• Participate in the process of coordinating, preparing, implementing, monitoring and 6 monthly reviewing of Pathway Plans for all allocated young people.
• Fulfil the roles and responsibilities of a Personal Advisor as outlined in the local leaving care policy, procedures, and Local Offer.
• Develop close and effective working relationships with key agencies and partners to facilitate a coordinated multi-agency response to the identified needs of care leavers.
• Advocate on behalf of young people and encourage and empower them in exploring and making decisions to fulfil their potential.
• Offer practical assistance; supporting a young person to move their belongings, to help a young person buy essential items for their new accommodation using their Setting Up Home Allowance. To ensure a young person has the right access to eligible welfare benefits and other financial support they may be entitled to.
• Be part of a duty rota system and to work flexibly, including regular lone working and at times unsociable hours.
• Help organise and attend drop-ins and any relevant activities to engage young people.

Requirements

• Experience of working with young people in a social care setting.
• Knowledge of relevant legislation, policies, and procedures relating to young people leaving care.
• Excellent communication, interpersonal, and organisational skills.
• A commitment to safeguarding and promoting the welfare of young people.
• A full driving licence and access to a vehicle.

How to Apply

If you are interested in this Personal Advisor role, please submit your CV to erin.webbe@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Your new company Work for a well-established and trusted customer-owned bank who hold themselves to the highest standards and empowers customers to use their money to create a world where people and the planet thrive. Your new role You will be responsible for handling a high volume of inbound calls/enquiries and transactions as well as outbound follow-up activity (via calls predominantly, emails, live chat). You will also be identifying opportunities to assist customers with the Bank's range of products and services, and liaise with internal teams to provide solutions. You will provide support to customers within the Personal Banking space, handling customer enquiries regarding;


Opening accounts


Internet banking


Debit or credit cards


Payments/transfers


Fraud


Foreign exchange


Insurance


What you'll need to succeed

Proven recent customer service experience
Proven experience working in a fast-paced role
Strong communication / interpersonal & computer skills
Experience in roles such as contact centre, retail, banking, reception, hospitality is highly desirable.

What you'll get in return

Salary package of $56k - $60k + 13% Super
6 -week training program
Career growth progression
Supportive and social workplace culture
WFH flexibility: 2 days work from home post training
Work Hours: 38 hours p/w, Monday - Friday, 7.6-hour shifts between the hours of 7am - 8pm, with a Rotational Saturday 9am - 2pm shift.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to jemma.latemore@hays.com.au PLEASE NOTE: all applicants are required to complete an online call centre scenario assessment. To register and complete the assessment, copy and paste the link below to your internet browser. https://talentcentral.au.shl.com/player/link/42ab9594a9b64d91ae8b94d6b8f945e3 Please click here to apply.

Care Support Worker (Personal Assistant)

Location: Thornliebank, East Renfrewshire, G46 7RY.
Salary: £11.50 per hour (£10.90 + £0.60 market supplement).
Contract: 16- and 32-hour contracts available. Shift pattern is 8am-10pm plus sleepover.

Are you interested in working for an award-winning social care charity?

Personal Assistants (Support Workers) have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone with a learning disability to achieve their goals and outcomes - whatever they may be!

Each person we support has different support needs, so your role as Support Worker may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections.

Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met.

The Best in You Brings Out the Best in Me

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. A career with Enable is as rewarding as it is diverse, Personal Assistants at their best have the potential to truly bring out the best in the people we support.

Let us introduce you to Isla:

Isla loves spending time at home, watching her favourite programmes on STV and films, especially any with Colin Firth or Hugh Grant. A fan of the Royal Family, Isla loves to keep up to date on all things royal and would love to visit Buckingham Palace one day.

Isla also enjoys, on the odd occasion, social activities out with the home however recently this has caused heightened anxiety for Isla and must be planned and managed very well by her staff team. Isla benefits from structure and routine and likes to have a flow to her day and her team members will be committed to maintaining this. You will work with Isla and her existing support team to develop her support plan and build on existing interests as her confidence grows.

It is essential you are an effective communicator with a calm demeanour, methodical approach and a can do attitude.

That is why Isla needs you! Will you bring your best so that Isla can live her best life?

About You

If you think you share the same interests and have the commitment, dedication, and above all, desire to support Isla to get the most out of life; then please apply now!

Enable needs you and your values to help us create an equal society for every person who has a learning disability.

You don't need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had!

About Us

Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:

* Person Centred approaches, planning and thinking
* Introduction to autism
* Epilepsy awareness
* Moving and Handling
* Adult support and protection
* Child support and protection
* First Aid
* Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

* Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
* Employee Assistance Programme
* Cycle to Work Scheme*
* Season Ticket Loans*
* Blue Light Card

Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 6 months of their start date.

*terms & conditions apply

SUMMARY

As a Care Connect Trainer, your superior leadership capabilities combined with your extensive Electronic Medical Record System knowledge leads to optimized training and development of new employees.

STATUS:              

LOCATION:        

DEPARTMENT:

SCHEDULE:        

ATTRIBUTES

• Two (2) years of experience facilitating classroom training required
• Two (2) to three (3) years of Electronic Medical Record (EMR) experience preferred
• Strong analytical, computer and communication skills
• Excellent interpersonal skills

RESPONSIBILITIES

• Demonstrated Knowledge. Learn the Epic application module functionality and end-user workflows sufficiently to teach end-users proper use the system
• Training & Development. Assist in the maintenance and rebuild of the training environment; prepare and maintain training materials used during training sessions; train newly-hired employees; coordinate training of end-users for new releases; work with project team members to establish and clarify course objectives, team project development and evaluation
• System Management. Maintaining system documentation; provide demonstrations of system functionality as necessary; assist in the evaluation and testing of new applications

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$55,341.00 - $69,000.00Potsdam13676

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Personal advisor for Oldham council.

Oldham Council are currently looking for someone who is happy to work 37 hours per week.

Key responsibilities

• Working as part of a team undertaking direct work with children and families, to promote and safeguard their welfare, in accordance with their appropriate plans and strategies.
• To work with young people aged 16 yrs - 25 yrs who are or have been looked after or accommodated by a Local Authority in order to assist them to live an independent life in their community
• Provide practical and personal support to individuals to maintain high levels of hygiene including personal and intimate care . Role holders will ensure medication is administered, taken and recorded, in line with the medication policy.
• Identify and understand health and social care needs of customers and respond to their needs by providing relevant services that promote their independence health and wellbeing including diet, exercise and health Action Plans

This role is on initial 1 month contract, so previous experience in a similar role would be advantageous.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Proud member of the Disability Confident employer scheme

SummaryAt Aristocrat our mission is simple, we create the world’s greatest gaming experience, every day! We offer a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems.Our Anaxi Customer Experience Solutions (CXS) team delivers the world’s greatest content, transformational platforms and market leading services to our customers. The CXS team offers customers a suite of tailored venue management solutions including technology platforms, patron engagement systems, analytics and business solutions as well as training and technical support.What You'll DoAs a Customer Success Trainer you will conduct functional and technical system product training using various delivery methods (Face to face, Zoom, Telephone & via Remote desktop).You will leverage your prior industry experience around the day-to-day operational activities of gaming venues with a focus on Gaming, Marketing, Membership, Cashflow, back of house procedures and digital content management.Some key responsibilities include:Provide on-site pre and post installation training and support for Aristocrats Venue…

Click here to view more detail / apply for Customer Success Trainer

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page.

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Type of Position:

Staff - Nursing, Allied Health

Workstudy Position:

No

Job Type:

Temporary (Fixed Term)No

Institution Name:

University of Arkansas at Pine Bluff

The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty.

For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students – a chance to advance.

The 15:1 student to teacher ratio makes it possible to maintain a learning environment with close interaction between students and faculty while challenging curricula encourage our students to seek and fulfill their potential.

You can excel in your chosen field of study through a curriculum of Certificate and Associates degree programs, more than thirty Undergraduate programs, Master’s degree programs and a Doctorate program in Aquaculture/Fisheries. You can also develop workplace readiness through internships, co-ops and fellowships in the U.S. and abroad.

Out-of-class experiences and student involvement include more than 90 student organizations, an internationally renowned Vesper Choir, Marching Band, Concert Bands, Wind Symphony, nationally recognized debate team, award-winning theater department and accomplished athletic program.

Though the main campus is in Pine Bluff, its reach is worldwide. UAPB has an extended campus in North Little Rock and offers as well as online courses. With the addition of the Arkansas Research and Education Optical Network (ARE-ON), students can engage in information exchange with others anywhere in the world. There are also Research and Extension offices in Lonoke, Newport and Lake Village and collaborations with other colleges and universities in the State through the National Science Foundation funded STEM (Science, Technology, Engineering and Mathematics) Academy.

As the second oldest land-grant institution in the state of Arkansas, the mission of this No Excuse University remains the same – to provide a high quality, affordable education with a personal touch. We invite you to Become a Part of the Pride at the University of Arkansas at Pine Bluff.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact Human Resources at 870.575.8400 .

Department:

ATHL | Athletics

Department's Website:

Summary of Job Duties:

The Athletic Trainer is responsible for training, exercising, and arranging medicaltreatment for athletes. This position is governed by state and federal laws and agencypolicy.

Qualifications:

Bachelor Degree

Additional Information:

Salary Information:

$24/hr

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Special Instructions to Applicants (Please upload all required documents in the "Resume" attachment section of your application to be considered for this position):

LaTisha Brunson
Asst. HR Director
smithld@uapb.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

The University of Arkansas at Pine Bluff may conduct pre-employment background checks on certain positions for applicants being considered for employment.  The background checks may include a criminal background check and a sex offender registry check.  Required checks are identified in the position listing.  A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position.  Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law. 

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Sitting, Standing, Talking, Walking

Frequent Physical Activity:

Crouching, Feeling, Hearing, Kneeling

Occasional Physical Activity:

N/A

Benefits Eligible:

No

Job Description

In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. The Team Trainer supports the high-quality, timely completion of New Member Connections for New Members, and supports Global, Regional, and department-specific training, including Operational Learning Pathways, Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service. Acts as a role model, maintaining a positive image and providing customer-obsessed service.

PRINCIPAL DUTIES

DUTIES APPLYING TO TEAM TRAINER

• Ensures new and ongoing store and team training programs are successfully delivered and completed.
• Works within training deadlines and goals.
• Coordinates with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.
• Coordinates with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.
• Facilitates team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.
• Attends Team Trainer meetings, as scheduled.  
• Acts as a role model for constant food safety, sanitation procedures, and occupational safety.
• Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback.
• Trains all Team Members on new products, their differentiation, sales tactics, and department placement.
• Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.
• Completes the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.
• Familiarizes themselves with the Store Training Roles Handbook and maintains engagement with all communication platforms.
• Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market’s learning systems.

DUTIES APPLYING TO ALL POSITIONS

• Arrives to workstation on time, appropriately groomed, dressed according to Whole Foods Market’s Dress Code policy; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs quickly and effectively, and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance with established procedures, including Weights and Measures, Health and Sanitation, and Safe Work Practices.
• Maintains, or ensures maintenance of a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market’s cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by Store, Regional, or Global Leadership.

PRINCIPAL SKILLS

SKILLS APPLYING TO TEAM TRAINER

• Comfortable speaking with small and large groups and inspiring others.
• Capable of teaching others in a constructive and positive manner.
• General computer skills and basic knowledge of software applications (MS Office Suite).
• Working knowledge of Whole Foods Market’s learning systems.

SKILLS APPLYING TO ALL POSITIONS

• Strong communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for high-quality foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with Whole Foods Market’s quality goals.

EXPERIENCE

6 months of Whole Foods Market experience (or equivalent retail training experience).

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
• Ability to work in wet and/or cold environments.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $18.50 - $25.40 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Posting End Date: 03/25/2024