Total 72 it specialist job vacancies in Kepong, Kuala Lumpur

Job Description

[High Incentives & Commission]

How this career will benefit you?

• You will be remunerated with Good Basic Salary based on experience.
• Transport Allowance.
• Handphone will be provided by Company.
• High Incentives and commission!
• Medical benefit for employees
• Opportunities for career advancement within the company.

So what is your role about?

• Introduce existing or new solution to market.
• Self-driven to plan, strategize and execute all sales activities.
• Develop new potentials and create business opportunities for new markets
• Maintain good service level and rapport with existing clients
• Develop marketing plan to expand networks for maximum coverage
• Prepare monthly sales activities report to Sales Manager 

Requirements:

• Diploma or higher.
• Prefer to have experience in IT Hardware and Software Sales
• Self-motivated, ability to work independently and also a strong team player
• Good communication skills
• Required Mandarin speaker as you will be liaising with foreign customer. 

Multiple Location:

Kuala Lumpur Branch:

No. 30, Jalan 6/62A, Bandar Manjalara, Kuala Lumpur, Malaysia

Johor Branch :
No.15, Jalan Besi, Taman Sri Putri, 81300 Skudai, Johor 

Penang Branch :
No. 2-7-5, Gat Lebuh Macallum,10300 George Town, Pulau Pinang.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• High Incentives & Commission

Job Responsibilities: 

• Provide Level 1 & 2 end user support which includes application support, 
  maintenance and configuration in a timely and efficient manner 
• Be part of the team in planning, execution and implementation of IT 
  infrastructure and technologies 
• Prepare documentations, technical specifications and user guides for 
  implementations of new or upgrades of IT infrastructure 
• Perform regular backup operations and implement appropriate processes for 
  data protection, disaster recovery, and failover procedures. 

Job Requirements: 

Candidate must possess at least an Advanced Diploma / Bachelor's Degree, in 
Computer Science/Information Technology or equivalent. 
4 to 5 year(s) of working experience in the related field is required for this 
position. 
Good support knowledge in networking, hardware, application support and 
implementation. 
Familiar with Microsoft server technologies. 
Good IT Security and troubleshooting skills. 
Able to write and prepare good IT documentation. 
Trustworthy, hardworking, committed to the task assigned. 
The ability to work flexibly under pressure, be self-motivating and prioritize 
unscheduled as well as scheduled work. 
Independent and able to work well with others. 
Good interpersonal and communication skills 
*Candidate with exposure to ITSM environment and/or with ITIL foundation would be 
advantageous.

Perks & Benefits

• Established Property Developer
• Opportunities for career advancement 
• Conductive and friendly working environment

Job Responsibilities: 

• Provide Level 1 & 2 end user support which includes application support, 
  maintenance and configuration in a timely and efficient manner 
• Be part of the team in planning, execution and implementation of IT 
  infrastructure and technologies 
• Prepare documentations, technical specifications and user guides for 
  implementations of new or upgrades of IT infrastructure 
• Perform regular backup operations and implement appropriate processes for 
  data protection, disaster recovery, and failover procedures. 

Job Requirements: 

• Candidate must possess at least an Advanced Diploma / Bachelor's Degree, in 
  Computer Science/Information Technology or equivalent. 
• 4 to 5 year(s) of working experience in the related field is required for this 
  position. 
• Good support knowledge in networking, hardware, application support and 
  implementation. 
• Familiar with Microsoft server technologies. 
• Good IT Security and troubleshooting skills. 
• Able to write and prepare good IT documentation. 
• Trustworthy, hardworking, committed to the task assigned. 
• The ability to work flexibly under pressure, be self-motivating and prioritize 
  unscheduled as well as scheduled work. 
• Independent and able to work well with others. 
• Good interpersonal and communication skills 
  *Candidate with exposure to ITSM environment and/or with ITIL foundation would be 
  advantageous.

Perks & Benefits

• Established Property Developer
• Opportunities for career advancement 
• Conductive and friendly working environment

Job Description:-

- To conduct vulnerability assessment/penetration testing in its skillset and experience to gain access and exploit vulnerabilities in the company’s infrastructure.
- To maintain the Security Operations Manual up to date for use by all IT security personnel to cover duties.
- To conduct computer forensic analysis and understand the impact on the business.
- To research tools, techniques, countermeasures and trends in network vulnerabilities, data hiding, and network security.
- Continuous development of threat hunting and proactively identifying security incidents before they occur.
- To design and support the overall cybersecurity architecture of the enterprise systems environment.
- Applying social engineering and phishing techniques to manipulate employees into exposing or revealing information to compromise their machines.
- Maintaining standard information security policy, procedure, and documentations.
- Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
- Involve in IT Security project management and assist in identifying and evaluating vendor IT security solutions.
- To ensure compliance with the provisions of the IT Security Policies and regulatory guidelines.
 

Job Requirements:-

- Professional Certificate/Diploma/Degree in Computer Science/Information Technology or equivalent.
- 8 to 10 years related experience in IT Security and with proven minimum 4 years working experience in managing IT security projects.
- Industry recognized security certifications, such as CISSP, CEH etc. preferred.
- Knowledge in IT Security methodology, Bank Negara Guidelines, PCI DSS, Risk - Management and IT auditing will be an added advantage.
- Technical knowledge of database and operating system security.
- Knowledge of network protocol (WAN,LAN) and security concerns within TCP/IP environment.
- Thorough understanding of the latest security principles, techniques and protocols.
- Familiar with web related technologies.
- Ability to present ideas in business-friendly language.
- Ability to prioritize, track and manage tasks and action items.
- Excellent communication, writing, analytical thinking, strong team player and an individual contributor too.

Perks & Benefits

• Annual leave
• Medical
• Nearby public transport

Title: Customer Care Specialist

Company: Britishpedia Media Group Sdn. Bhd.

Employment Type: Full-time

Basic Salary: RM 2300 - RM 2800

Location: Kuala Lumpur

About the Company:

At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.

Join Our Team as a Customer Care Specialist:

Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.

Responsibilities:

- Respond promptly to customer inquiries via various communication channels.

- Follow up on inquiries and provide outstanding service through phone, email, and chat.

- Send reminders for payment follow-ups and ensure timely resolution.

- Review biographies completed by editors before client submission.

- Attend to government/authorities' requests and director/GM inquiries.

- Perform other administrative duties as assigned.

Requirements:

1. SPM/O-Level, Diploma, or Degree in any field.

2. 1-2 years of relevant work experience.

3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage

4. Excellent verbal communication skills.

5. Clear and confident phone manner.

6. Customer-centric mindset.

7. Willingness to embrace challenges and take responsibility.

8. Positive attitude, adaptability, and problem-solving skills.

Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542

Benefits:

- Career advancement opportunities.

- Positive work environment.

- Proper guidance and training provided.

Title: Customer Care Specialist

Company: Britishpedia Media Group Sdn. Bhd.

Employment Type: Full-time

Basic Salary: RM 2300 - RM 2800

Location: Kuala Lumpur

About the Company:

At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.

Join Our Team as a Customer Care Specialist:

Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.

Responsibilities:

- Respond promptly to customer inquiries via various communication channels.

- Follow up on inquiries and provide outstanding service through phone, email, and chat.

- Send reminders for payment follow-ups and ensure timely resolution.

- Review biographies completed by editors before client submission.

- Attend to government/authorities' requests and director/GM inquiries.

- Perform other administrative duties as assigned.

Requirements:

1. SPM/O-Level, Diploma, or Degree in any field.

2. 1-2 years of relevant work experience.

3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage

4. Excellent verbal communication skills.

5. Clear and confident phone manner.

6. Customer-centric mindset.

7. Willingness to embrace challenges and take responsibility.

8. Positive attitude, adaptability, and problem-solving skills.

Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542

Benefits:

- Career advancement opportunities.

- Positive work environment.

- Proper guidance and training provided.

Responsibilities

• Provide guidance and support in resolving conflicts and managing interpersonal issues in the workplace. 
• Conduct investigations into employee complaints or misconduct allegations, maintaining confidentiality and impartiality throughout the process.
• Collaborate with relevant stakeholders to determine appropriate disciplinary measures.
• Document disciplinary actions and communicate outcomes to affected parties with sensitivity and professionalism.
• Coordinate the performance appraisal process and review appraisal results to identify strengths, and areas for improvement across the organization.
• Other ad hoc assignments/job functions assigned from time to time.

Qualifications

• Bachelor's degree in Human Resources Management, Industrial Relations, Business Administration, or a related field. 
• Proven experiences in a similar role, with a focus on industrial relations, employee relations, disciplinary actions, and performance management within a diverse workforce.
• In-depth knowledge of Malaysian labor laws, regulations, and industry best practices.
• Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
• Exceptional problem-solving and conflict resolution abilities, with a commitment to fairness and equity.
• Fluency in English and Bahasa Malaysia; proficiency in Mandarin is an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities
• Product benefits

Requirements

• Excellent written and oral communication skills in English.
• Mandarin language is an added advantage.
• Possess at least a Bachelor's Degree in Computer Science or relevant fields
• Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred.
• Outbound call center experience is an added advantage.
• Fresh graduates with relevant internship experience can be considered.
• Customer-oriented attitude.
• Self-motivated, confident & innovative, resourceful and results-oriented.
• Excellent communication skills.
• Excellent problem-solving skills, ability to perform remote troubleshooting and
• provide clear instructions.
• Hands-on experience with Microsoft Office applications including Excel, Word and Powerpoint.
• Great team player.

Responsibility

• Answer inbound calls, emails, and chats from customers seeking technical assistance.
• Actively listen to understand the nature of the issue and gather relevant information.
• Diagnose and troubleshoot technical problems related to software, network connectivity, and other relating systems.
• Provide clear and concise instructions to guide users through resolving the issue.
• Utilise knowledge base resources and internal documentation to find solutions and best practices.
• Escalate complex or unresolved issues to the appropriate team member or department.
• Stay up to date with product and technology changes and communicate them to customers as needed.
• Ensure timely and effective resolution of issues reported.
• Maintain a positive and professional demeanor throughout all interactions.
• Contribute to improving the efficiency and effectiveness of the helpdesk operations.
• Collaborate with other team members to provide effective support to our customers.
• Document all interactions and resolutions for future reference.
• Follow established processes and procedures for resolving technical issues.
• Provide exceptional helpdesk service at all times.

Perks & Benefits

• Central location
• Nearby public transport
• Competitive salary and benefits package including standby allowance
• Annual leave, medical leave, etc.
• Medical Group insurance
• Opportunity to learn and grow in a dynamic environment.
• Chance to make a positive impact on employees and customers.
• Professional development opportunities.
• Regular team activities
• Open culture

職位描述：-

- 根據其技能和經驗進行漏洞評估/滲透測試，以存取和利用公司基礎設施中的漏洞。
- 保持安全操作手冊處於最新狀態，以供所有 IT 安全人員履行職責時使用。
- 進行電腦取證分析並了解對業務的影響。
- 研究網路漏洞、資料隱藏和網路安全的工具、技術、對策和趨勢。
- 持續發展威脅追蹤並在安全事件發生前主動辨識。
- 設計和支援企業系統環境的整體網路安全架構。
- 應用社會工程和網路釣魚技術來操縱員工暴露或洩漏資訊以危害他們的機器。
- 維護標準資訊安全政策、程序和文件。
- 監控身分和存取管理，包括監控授權系統使用者濫用權限的情況。
- 參與 IT 安全專案管理並協助識別和評估供應商 IT 安全解決方案。
- 確保遵守 IT 安全政策和監管指南的規定。

工作要求：-

- 電腦科學/資訊科技專業證書/文憑/學位或同等學歷。
- 擁有 8 至 10 年 IT 安全相關經驗，並擁有至少 4 年管理 IT 安全專案的工作經驗。
- 有業界認可的安全認證，如CISSP、CEH等優先。
- 了解 IT 安全方法、國家銀行指南、PCI DSS、風險管理和 IT 審計將是一個額外優勢。
- 資料庫和作業系統安全的技術知識。
- 了解 TCP/IP 環境中的網路協定（WAN、LAN）和安全性問題。
- 透徹理解最新的安全原理、技術和協議。
- 熟悉Web相關技術。
- 能夠用商業友善的語言表達想法。
- 能夠確定優先順序、追蹤和管理任務和行動項目。
- 優秀的溝通、寫作、分析思維、強大的團隊合作精神和個人貢獻者。

津貼和福利

• 年假
• 醫療的
• 附近的公共交通

Responsibilities

• Define, create, and manage marketing acquisition efforts across awareness, consideration, and conversion using multiple channels
• Analyse and identify the best content promotion trend to give further key recommendations in order to discover other ways of reaching customers and driving sales traffic
• Handling the end-to-end process of the influencer marketing strategist, starts from approaching suitable KOL/ Influencer, creating & present the brief, and reviewing their performance
• Ensure that a brand remains recognizable, up to date, and exciting to customers
• Making sure that branding is consistent across advertising and campaigns
• Forecast marketing campaign growth and ROI for marketing campaigns, working closely with product development and business development team
• Supervising advertising, product design, and other forms of marketing to maintain consistency in branding
• Manage KOL/Influencer seeding for campaign to create brand awareness and publicity

Requirements

• Proven min. 2 years of working experience in Brand Marketing, KOL / Influencer Specialist, Digital Marketing,
• Fluent in English & Chinese/Mandarin, both oral and written
• Bachelor's degree in Brand Communication or related major
• Experience handling beauty brand promotion or having a broad knowledge of beauty or skincare products is preferred
• An ability to think strategically to produce innovative and original ideas
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with the latest trends and marketing best practices
• Able to join ASAP

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位： 客戶服務專員

公司：英國百科媒體集團有限公司有限公司。

就業類型：全職

基本薪資： RM 2300 - RM 2800

地點：吉隆坡

關於公司：

在Britishpedia Media Group (BPH)，我們不僅是一家出版社，我們也是說故事的人。我們成立於 2013 年，專注於分享歐洲成功人士鼓舞人心的生活故事。現在，我們的業務已擴展到馬來西亞和新加坡，並計劃在亞洲進一步發展，我們提供充滿活力的工作環境和充足的職業發展機會。

加入我們的團隊作為客戶服務專家：

踏上與成功人士建立聯繫的激動人心的旅程。作為客戶服務專家，您將在優先考慮客戶滿意度方面發揮至關重要的作用。積極傾聽他們的需求，及時解決問題，建立牢固的關係。如果您是一位具有良好人際關係技巧的團隊合作者，那麼您就有意願加入我們。

職責：

- 透過各種溝通管道及時回覆客戶的詢問。

- 透過電話、電子郵件和聊天跟進查詢並提供出色的服務。

- 發送付款跟進提醒並確保及時解決。

- 在客戶提交之前審查編輯完成的傳記。

- 滿足政府/當局的要求和董事/總經理的詢問。

- 履行其他指派的行政職責。

要求：

1. SPM/O-Level、文憑或任何領域的學位。

2、1-2年相關工作經驗。

3. 英語和國語熟練、流利。流利的印尼語將是額外的優勢

4.優秀的口頭溝通能力。

5. 清晰、自信的接電話方式。

6.以客戶為中心的思想。

7.願意接受挑戰，承擔責任。

8.積極的態度、適應力和解決問題的能力。

加入我們的團隊，成為不列顛百科媒體集團鼓舞人心的旅程的一部分。現在申請！您也可以將您的履歷透過電子郵件發送至 paul.loh@britishpediamedia.com 或聯絡 Mr.Paul @ 012 - 678 8542

好處：

- 職涯發展機會。

- 正向的工作環境。

- 提供適當的指導和訓練。

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

職責

• 為解決工作場所的衝突和管理人際問題提供指導和支援。
• 對員工投訴或不當行為指控進行調查，並在整個過程中保持保密和公正。
• 與相關利害關係人合作，確定適當的紀律措施。
• 記錄紀律處分，並以敏感和專業的態度向受影響的各方傳達結果。
• 協調績效評估流程並審查評估結果，以確定整個組織的優勢和需要改進的領域。
• 不時指派的其他臨時任務/工作職能。

資格

• 人力資源管理、勞資關係、工商管理或相關領域的學士學位。
• 擁有類似職位的豐富經驗，重點在於多元化員工隊伍中的勞資關係、員工關係、紀律處分和績效管理。
• 深入了解馬來西亞勞動法律、法規和行業最佳實踐。
• 強大的人際溝通和溝通能力，能夠影響和建立組織各個層面的關係。
• 卓越的解決問題和解決衝突的能力，致力於公平和公正。
• 流利的英語和馬來語；精通國語是個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會
• 產品優點

要求

• 優秀的英語書面和口頭溝通能力。
• 普通話是一個額外的優勢。
• 至少擁有計算機科學或相關領域的學士學位
• 具備擔任客戶支援主管、客戶支援專家或客戶服務主管的工作經驗者優先。
• 外撥呼叫中心經驗是一個額外的優勢。
• 有相關實習經驗的應屆畢業生可以考慮。
• 以客戶為中心的態度。
• 自我激勵、自信、創新、足智多謀、注重結果。
• 高超的溝通技巧。
• 出色的解決問題的能力，能夠執行遠端故障排除和
• 提供明確的指示。
• 擁有 Microsoft Office 應用程式（包括 Excel、Word 和 Powerpoint）的實際操作經驗。
• 很棒的團隊合作者。

責任

• 接聽尋求技術協助的客戶的來電、電子郵件和聊天。
• 積極傾聽，了解問題的性質並收集相關資訊。
• 診斷並解決與軟體、網路連接和其他相關係統相關的技術問題。
• 提供清晰簡潔的說明來引導使用者解決問題。
• 利用知識庫資源和內部文件來尋找解決方案和最佳實踐。
• 將複雜或未解決的問題回報給適當的團隊成員或部門。
• 隨時了解產品和技術的變化，並根據需要將其傳達給客戶。
• 確保及時、有效地解決報告的問題。
• 在所有互動中保持積極和專業的舉止。
• 有助於提高幫助台營運的效率和有效性。
• 與其他團隊成員合作，為我們的客戶提供有效的支援。
• 記錄所有互動和解決方案以供日後參考。
• 遵循解決技術問題的既定流程和程序。
• 始終提供卓越的幫助台服務。

津貼和福利

• 中心位置
• 附近的公共交通
• 有競爭力的薪資和福利待遇，包括待命津貼
• 年假、病假等
• 醫療團體保險
• 在充滿活力的環境中學習和成長的機會。
• 有機會對員工和客戶產生正面影響。
• 專業發展機會。
• 定期團隊活動
• 開放文化

Requirements:-

1. At least 1-2 years of proven work experience in Brand Marketing (Skintific, YOU, Originote etc), KOL/Influencer Specialist, or Digital Marketing.

2.Proven experience in marketing acquisition, content promotion, and influencer marketing

3.Preferred experience in promoting beauty brands or extensive knowledge of beauty and skincare products.

4.Strong analytical skills and the ability to make data-driven decisions.

5.Excellent communication and team management skills.

6.Fluent in Mandarin is an advantage.

Responsibilities:-

1.Lead and inspire team members by providing guidance, mentorship, and ongoing training to ensure alignment with company goals and objectives.

2.Develop and implement comprehensive KOL marketing strategies aligned with overall brand objectives.

3.Cultivate and maintain strong relationships with KOL and act as the primary liaison between the brand and KOLs, ensuring effective communication and collaboration. 

4.Oversee the end-to-end process of influencer marketing, from identifying suitable KOLs/Influencers to presenting creative briefs and reviewing performance.

5.Coordinate the creation of content briefs, ensuring alignment with brand guidelines and KOL preferences.

6.Monitor and analyze the performance of KOL marketing campaigns using relevant metrics and analytics tools. 

7.Provide key recommendations to explore innovative ways of reaching customers and driving sales traffic.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours