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JOB DESCRIPTIONS
● Audit recorded calls made by the Recovery teams to ensure that all conversations comply with the Banks' call scripts
● Audit all documentations as per Banks' regulatory requirements
● Conduct compliance training for new joiners and existing staff
● Monitor branches' compliance activities
● Coordinate Business Continuity Plan tests
● Perform audit checks on staff's workstations
● Other ad hoc tasks as assigned by the Head of Department.
REQUIREMENTS
● A SPM/Diploma holder in any field.
● Good written and spoken skills in English and Bahasa Malaysia.
● Computer literate with proficiency in Microsoft Excel and Word.
● A team player, meticulous and can work with minimal supervision.
● Having experience in banking or debt collection/recovery field is an added value.
● Those with experience in a similar industry are encouraged to apply, however those without experience are welcome to do the same as comprehensive training will be provided.
WHY JOIN US?
● We have been in the business of debt recovery since year 2003 and have established a nationwide debt recovery network with branches throughout Malaysia.
● We offer an attractive remuneration package comprising of competitive base salary and allowance.
● We offer career advancement opportunities aimed at recognising performing staff.
● We reward performing staff with annual increment and overseas trips.
● We organize and support weekly sport activities such as futsal and badminton in order to promote a healthy lifestyle among our employees.
● We emphasize on workplace camaraderie in order to bring about the desired productivity and lasting friendship among our employees.
● We provide financial assistance and moral support to employees who are in need.
● We provide insurance coverage (after one year of service) to employees to relieve their financial burden in the event of bodily injuries and disabilities.
● Strategic location of our office which is centrally located in Kuala Lumpur, easily accessible and with lots of amenities. (5-min walking distance from LRT (Masjid Jamek/Bandaraya Stations) and KTM (Bank Negara Station)
Perks & Benefits
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
工作介紹
● 審核恢復團隊的通話錄音,以確保所有對話均符合銀行的通話腳本
● 依銀行監理要求審核所有文件
● 對新進人員及現有員工進行合規培訓
● 監控分公司的合規活動
● 協調業務連續性計畫測試
● 對員工工作站進行審核檢查
● 部門主管交辦的其他臨時任務。
要求
●任何領域的SPM/文憑持有者。
● 良好的英語和馬來語書面和口語能力。
● 懂電腦,精通Microsoft Excel 和Word。
● 具備團隊合作精神,一絲不苟,能夠在最少的監督下工作。
● 擁有銀行或債務催收/追償領域的經驗是一個附加價值。
● 鼓勵有類似行業經驗者申請,無經驗者也可申請,並提供全面培訓。
為什麼加入我們?
● 我們自2003年開始從事債務追收業務,並建立了全國性的債務追收網絡,分行遍布馬來西亞各地。
● 我們提供具吸引力的薪資待遇,包括有競爭力的底薪和津貼。
● 我們提供職涯發展機會,旨在表揚表現優異的員工。
● 我們透過年度加薪和海外旅行獎勵表現優異的員工。
● 我們每週舉辦和支持五人制足球、羽球等體育活動,以促進員工健康的生活方式。
● 我們強調工作場所的友情,以實現員工之間理想的生產力和持久的友誼。
● 我們為有需要的員工提供經濟援助和精神支持。
● 我們為員工提供保險(服務滿一年後),以減輕員工在發生人身傷害和殘疾時的財務負擔。
● 我們辦公室的地理位置優越,位於吉隆坡市中心,交通便利,設施齊全。 (步行 5 分鐘即可到達 LRT(Masjid Jamek/Bandaraya 站)和 KTM(Bank Negara 站)
津貼和福利
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
JOB DESCRIPTIONS
1) To call and follow up with customers on their outstanding payments.
2) To negotiate favourable payment arrangements for settlement of account outstanding.
3) To assist customers with any existing disputes to enable them to make full settlements.
4) To handle basic administrative functions.
5) To handle ad hoc assignments.
REQUIREMENTS
Candidate must possess at least an SPM qualification.
Computer literate.
Good communication and negotiation skills in Bahasa Malaysia and/or English.
A result-oriented person who is able to work under pressure and long hours to achieve target.
Having experience in customer service, collection or related industry is an added advantage.
Comprehensive training will be provided to the successful candidates.
Malaysian citizens only.
Perks & Benefits
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
工作介紹
1) 致電並跟進客戶的未付款項。
2) 協商有利的付款安排以解決未清帳款。
3) 協助客戶解決任何現有爭議,使他們能夠得到充分解決。
4)處理基本的行政職能。
5) 處理臨時任務。
要求
候選人必須至少擁有 SPM 資格。
計算機知識。
良好的馬來語和/或英語溝通和談判能力。
一個以結果為導向的人,能夠在壓力下和長時間工作以實現目標。
擁有客戶服務、收款或相關行業經驗是一個額外優勢。
將為成功的候選人提供全面的培訓。
僅限馬來西亞公民。
津貼和福利
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
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Officer, KYC Operations Analyst - Hybrid (C10)
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We’re currently looking for a high caliber professional to join our team as Officer, KYC Due Diligence Analyst - Hybrid (Internal Job Title: Compl Bus Control Analyst 2 - C10) based in KL, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
We empower our employees to manage their financial well-being and help them plan for the future.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
The KYC Due Diligence Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
In this role, you’re expected to:
Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures
Subject Matter Expert
Perform KYC reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
Determining if the accounts are in scope
Client Identification, Verification and Screening
Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks
Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
Ensure all information
Send the requests to Outreach/RM for accounts where information is required to complete the review
Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews
Proficiency in Cantonese language (HK market)
As a successful candidate, you’d ideally have the following skills and exposure:
3 to 5 years of relevant experience preferred
Education:
Bachelor's degree/University degree or equivalent experience
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Job Family Group:
Compliance and Control------------------------------------------------------
Job Family:
Business Control------------------------------------------------------
Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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Proud member of the Disability Confident employer scheme
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Grand Traverse County is a team of passionate and incredible people who are committed to providing responsive, effective quality service to our up-north community. We strive to be a leader in innovative, effective, collaborative, and sustainable county government. We offer stable work environments and competitive salaries to both full- time and part-time employees. Understanding the many challenges facing today’s professionals and families, we offer a competitive compensation package including an impressive list of benefits and time off.
Job Description:
Primary functions of the job are to evaluate inmates to determine eligibility for a Jail Alternative Program, prepare amended court orders for Judges approval, and manage cases of “clients” within the program. Perform risk screening and Bond recommendations for Felony arrestees and supervise and monitor compliance while on Bond
Employees must meet the minimum requirements, conditions of employment, and be able to perform successfully all essential duties and responsibilities with or without reasonable accommodations.
This position may require irregular hours. It may also require travel by the employee in the employee’s own vehicle. May be required to work on-call in an emergency.
PRIMARY DUTIES AND RESPONSIBILITIES (may include but aren’t limited to the following)
EDUCATION, FORMAL TRAINING, AND EXPERIENCE (minimum requirements)
CERTIFICATIONS, LICENSES (minimum requirements)
Must possess and maintain a valid Michigan Operator's License and personal auto insurance and maintain eligibility to drive as per the County’s Vehicle policy.
CONDITIONS OF EMPLOYMENT (minimum qualifications – legal or contractual pre-employment obligations and/or requirements, such as drug testing, background check, etc.)
A background check may be required initially and periodically for an individual hired, transferred, reclassified, promoted, or currently working in this job. Appointment to or continued employment in this job is contingent upon a satisfactory background check which may include, but is not limited to: Confirmation of a person’s identity, review of criminal conviction records, verification of educational degree, license, or certificate required for the position, review of Department of Motor Vehicle records,
Department of Justice fingerprint scan, and/or drug and alcohol testing as required and allowable by
law. A satisfactory background check is defined as the absence of a criminal history record which bears a demonstrable relationship to the applicant’s or employee’s suitability to perform the required duties and responsibilities of this position.
DISTINGUISHING CHARACTERISTICS
An employee in this position will often be interrupted in their normal work duties. They may be asked to assist or complete work normally assigned to other coworkers. Interruptions and having to change your work priorities is a common occurrence. Work involves evaluating the relevance and importance of theories, concepts, principles and developing different approaches or tactical plans to fit specific circumstances. Guidelines exist, and independent judgement, personal discretion, and resourcefulness are needed to interpret and apply guidelines within supervision. The duties and responsibilities of this job will have moderate impact on the image of the County and/or the wellbeing or rights of its citizens.
Errors at this level will be difficult to detect and may require the intervention of an agency head to resolve.
Compared to Supervisor-Community Corrections: Does NOT supervise staff
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND OTHER REQUIREMENTS
KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES
Compensation:
Starting Hourly Rate: $27.55 USDGrand Traverse County is a great place to live, work and play. Come join our team and experience what northern Michigan is all about, apply today!
You really should see what we have to offer:
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Title:
Collection Management OfficerCollection Management Officer (CMO)
Experience: Individual must have a minimum of five (5) years of experience in human intelligence (HUMINT) collection and/or collection management of high-impact and complex counterintelligence (CI) and/or foreign intelligence (FI) reporting. Individual must have proven evidence of excellent, strategic-level intelligence report writing skills. Must be able to deal effectively with individuals at all levels often under the pressure of fast breaking, ambiguous situations. Must have strong leadership traits and well developed time management and multitasking abilities. The candidate must have prior collection management experience on intelligence issues central to the Department’s mission such as advanced science and technology, commercial or military nuclear technology, weapons of mass destruction nonproliferation/counter-proliferation, energy and energy security, and cyber security, or other relevant areas. Experience with a primary USIC agency and an area or country specialization and HUMINT tradecraft training is preferred.
Education: Position requires individual to have earned a Bachelor’s Degree from an accredited university or college preferably in a field related to geopolitical/ national security studies, or science or engineering.
Duties: Serves as Collection Management Officer (CMO) to manage the collection, evaluation, classification, and dissemination of foreign intelligence (FI), counterintelligence (CI), and cyber intelligence collected from overt HUMINT sources and by other means. Specific duties and functions include, but are not limited to, the following:
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.
Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You
A work/life balance that allows you to work 5 days a week and be off work by 6pm.
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay + monthly bonus opportunity.
Paid Time Off accrued throughout the year, increasing with years of service.
Generous 401(k) match with Traditional and/or ROTH choices.
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
EXTRA Healthy Wellness Program with rewards towards your medical premium.
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Your Responsibilities
Provide excellent customer service.
Meet sales goals through unit rentals, unit insurance, and moving supplies.
Guide new customers through rental processes and agreements.
Maintain facilities – sweeping, mopping, changing light bulbs, etc.
Work independently on daily tasks as well as cooperate with team members.
May be required to run errands for the facility and travel to other store locations.
Your Qualifications
1+ year of customer-facing employment experience.
Strong computer skills.
Current, valid driver’s license with access to a reliable personal vehicle (except in NYC.)
High school diploma or GED equivalent.
Compensation
18-21 HourlyWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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CSCS/SEIRS Installers (Casual arrangement)
*Access to wages from 3 days*Immediate Start*Holiday Pay*
A current and valid CSCS card is a must, additional certifications such as SIERS/IPAF & SMSTS would be ideal but not essential.
Up to 50 Hours per week typically Sunday to Thursday (or variation of 5 days out of 7)
Location: Will be required to work at different locations across the UK
Installers starting at £12 per hour (depending on experience)
Do you want to be part of exciting growth in a well-established, successful and reputable company?
Are you an experienced racking installer or supervisor?
Retail & Asset Solutions are looking for experienced candidates to join our teams as we grow our retail installations division with our large existing client portfolio, to be the 'go-to' company for mobilising retail merchandising projects.
The Company
We are a leading provider of Retail merchandising, stocktaking, and supply chain management services.
With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
Representing RAS, you will be working for well-known retailers at various sites nationwide.
The purpose of this role is to support in-store projects such as range reviews and store refresh schemes by implementing all elements relating to racking and shelving installations and merchandising to store planogram to give a spectacular finish.
Ability to follow company policy and procedures especially in Health and Safety would be critical to this role. A driving licence would be highly desirable for the role as projects will have a nationwide remit. Shifts are between 10 -12 hours and usually nights although some day shifts may be required.
Benefits:
Key Responsibilities:
The Person:
Essential
Desirable:
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
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Workstudy Position:
Sponsorship Available:
The University of Arkansas Community College at Morrilton (UACCM) is a proud member of the University of Arkansas System. The University of Arkansas System is comprised of land-grant research institutions, a teaching hospital, five community colleges, two schools of law, a presidential school, a residential math and science high school, and an online university, as well as divisions of agriculture, archaeology and criminal justice. These entities exhibit unmatched economic and social impact across the state by providing numerous academic and professional opportunities. Below you will find the details for the position currently available at UACCM including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
If you have a disability and need assistance with the hiring process please submit a request via Email to: UACCMHRDept@uaccm.edu or by phone at (501) 208-5309 or (501) 977-2016. Applicants are required to submit a separate request for each position in which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at UACCMHRDept@uaccm.edu or by phone at (501) 208-5309 or (501) 977-2016.
Department's Website:
MINIMUM QUALIFICATIONS:
Bachelor’s degree in related field, such as business, English, journalism, public relations, public administration, education
Three years' practical work experience in development or related field
PREFERRED QUALIFICATIONS:
Proficient in the use of Blackbaud donor management software
Prior job-related experience with social media and email marketing tools (e.g. constant contact, Facebook, etc.)
Additional Information:
KNOWLEDGE, SKILLS, AND ABILITIES
Capability and desire to work independently and as part of a team in building a positive image of the college
Able to perform basic research, analyze information and prepare reports in a logical and informative manner
Able to analyze and interpret technical journals and governmental regulation guides
Able to take primary responsibility for a diverse number of projects and to complete them in a timely manner with limited supervision
Proficient in computer software and applications, such as Microsoft Word, Excel, PowerPoint, Outlook, Access, and Blackbaud
Ability to work effectively and cooperatively with a diverse range of individuals and constituencies
Able to problem solve, organize, and prioritize work, multi-task, and be flexible and accepting of change
Able to communicate effectively to individuals and large and small groups.
Knowledge of office management principles, methods, and procedures
Excellent organizational, communication, and interpersonal skills
Basic understanding of accounting/bookkeeping
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
The University of Arkansas Community College at Morrilton (UACCM) is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check, sex offender registry check, and drug screen. For certain positions, there may also be a financial (credit) background check and/or a Motor Vehicle Registry (MVR) check. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
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About The Role
Main Duties & Responsibilities of the Role
To monitor, document and accurately report on performance levels of each of the following areas: Domestic Services and Helpdesk standards: ensuring any potential failures of performance are escalated and recorded accordingly.
To liaise with stakeholders across the Trust, including, Patient representatives, Nursing staff, Matrons, Managers to ensure full consultation and views are sought regarding the Domestic services
To take appropriate action when contractual performance does not meet with the required output specification.
Support with the annual 'Patient Lead Assessments of the Care Environment' inspections across the Trust, ensuring the standards laid out in the PLACE documents are completed where required.
Undertake scheduled audits covering the Hard and Soft FM provision across the Trust and other hospital sites. This includes but not limited to Maintenance, Domestic Services, and Clinical.
Support the Compliance, Audit & Training Manager with the planning and reviewing of audit schedules where required.
To support the Compliance, Audit & Training Manager with operational delivery queries this may also include covering occasionally shifts and working later.
Provide and receive complex information and interpret into monitoring performance records and negotiate, gain cooperation or agreement as required on a range of Soft FM service specifications and service variants in respect of quality, volume and schedules.
To establish a network of end user representatives, including departmental staff, patient representatives and ward staff.
Attend team/department meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas and communicating effectively, where required.
Provide an efficient and effective response to day to day enquires and complaints, escalating complex issues to the relevant managers.
To represent OCS at meetings as requested by the Compliance, Audit & Training Manager or Operations Support Manager / Operations Manager.
To provide training to other members of staff as and when required.
To develop an understanding of the relevant project agreement or contract schedules and service and performance parameters for, Domestic Services, and Helpdesk.
To be aware of any legislative changes in relation to the services provided and how these impact on the client organisations.
To report any unresolved problems and recurring failures to the appropriate manager, specifying timeframes for corrective actions
To interpret and communicate National and Local standards methodology as regards cleanliness audits.
To review the data collation of audits and use trend analysis to route cause and communicate issues to the key stakeholders.
To make judgements on a range of facts and situations involving the audit process.
Assist with the non-compliance process undertaking any necessary investigations and producing reports.
To be responsible for reviewing/analysing our performance reports and evaluating outcomes against contractual commitments, making judgements involving complex data and analysing / comparing a range of options.
To manage own diary ensuring that audits are regularly booked in throughout the year and that audit schedules are followed and any revisits which are required are booked in and managed within a realistic timescale.
To assist, support and co-ordinate activities, particularly in the area of environmental Ward audits, efficacy audits, PLACE and domestic cleanliness audits across the Trust, where required.
To undertake monitoring as required and in accordance with the operating hours of the particular departments.
To be responsible for providing regular summary service operating reports
To update the auditing system to ensure accurate data is stored for the contract.
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
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If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.