Total 1,969 hr associate job vacancies in Information Technology category in Malaysia

Working hours: Monday - Friday, 9am - 6pm

Work Location: Bangsar South

Job Responsibilities:

• Plan, project manage and implement network engineering projects
• Configure switches, router, firewall and antenna within core and access network
• Work closely with infrastructure team to design and setup building coverage
• Proactively monitor the core production network infrastructure and support systems to ensure continuous service delivery to customers and optimal network performance.
• Make suggestions and proposals to the management on operational improvement involving workflow.
• Responsible for creating and maintaining the detailed documentation of the engineering required for proper operations.
• Ensure operational processes and procedures are ITSM compliant.
• Ensuring the smooth running of internal workflows.
• Ensuring escalation procedures are carried out in the correct manner.
• Managing existing network equipment lifecycle including network capacity planning, network improvement, preventive maintenance, network migration and decommissioning of equipment
• Follow proper change request process to ensure high customer service uptime
• Drafting and preparing Incident Reports and Reports for Outage in timely manner.
• Ensuring all reports, such as Monthly Reports, RFOs and Incident Reports is submitted in timely manner.
• To provide full support to NOC & engineers.
• To ensure that engineering meets all deliverables and SLA targets.
• IP addresses management (IPv4 & IPv6).
• To involve in MyIX meetings & events.
• To provide full support to Product & Sales work group on all NEW network planning

 

Job Requirements:

• Bachelor’s Degree (Computer Science, Information Systems) or equivalent applicable experience required.
• Minimum 5 years working experience in related field
• Formal IT qualification Cisco Certified Network Associate (CCNA) is a must.
• Candidate with CCNP/CCDP is highly preferred
• Work experience in ISP environment is a must
• Strong analytical; skills and has a flair for dealing with technical and operational problems.
• Good interpersonal skills and fluent in communication.
• Strong analytical and troubleshooting skills.
• Enthusiasm and drive to creatively evolve the network using unconventional methods.
• Demonstrated ability to work independently, as well as within teams required.
• Ability to work off working hour whenever necessary.
• Possess own transport, willingness to travel as and when required (Within Klang Valley)
• Candidate can start work with quite immediate is an advantage

 

Please submit with latest resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidates shall be notified

Perks & Benefits

• Medical insurance
• Personal development opportunities

工作時間：週一至週五，上午 9 點至下午 6 點

工作地點：孟沙南

工作職責：

• 規劃、專案管理和實施網路工程項目
• 在核心網路和接取網路內設定交換器、路由器、防火牆和天線
• 與基礎設施團隊密切合作，設計和設置建築覆蓋範圍
• 主動監控核心生產網路基礎架構和支援系統，以確保為客戶提供持續的服務和最佳的網路效能。
• 向管理階層提出涉及工作流程的營運改善建議和建議。
• 負責建立和維護正確操作所需的詳細工程文件。
• 確保營運流程和程序符合 ITSM 要求。
• 確保內部工作流程的順利進行。
• 確保以正確的方式執行升級程序。
• 管理現有網路設備生命週期，包括網路容量規劃、網路改進、預防性維護、網路遷移和設備退役
• 遵循適當的變更請求流程以確保客戶服務的正常運作時間
• 及時起草和準備事故報告和停電報告。
• 確保及時提交所有報告，例如月度報告、RFO 和事件報告。
• 為NOC和工程師提供全面支援。
• 確保工程滿足所有可交付成果和 SLA 目標。
• IP 位址管理（IPv4 和 IPv6）。
• 參與 MyIX 會議和活動。
• 為產品和銷售工作小組的所有新網路規劃提供全面支持

工作要求：

• 需要學士學位（計算機科學、資訊系統）或同等的適用經驗。
• 至少 5 年相關領域工作經驗
• 正式的 IT 資格思科認證網路工程師 (CCNA) 是必須的。
• 具有 CCNP/CCDP 資格的候選人優先
• 必須有 ISP 環境的工作經驗
• 分析能力強；技能並具有處理技術和操作問題的天賦。
• 良好的人際溝通能力，溝通流暢。
• 強大的分析和故障排除能力。
• 使用非常規方法創造性地發展網路的熱情和動力。
• 具有獨立工作以及在所需團隊內工作的能力。
• 必要時能夠在工作時間外工作。
• 擁有自己的交通工具，願意在需要時出遊（巴生谷內）
• 候選人可以立即開始工作是一個優勢

請連同最新履歷一起提交

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 醫療保險
• 個人發展機會

We are the leading provider of fresh prepared food in the UK, and our presence in the US and China positions the Group well in these high-growth markets. We leverage our consumer insight and scale to provide innovative food that offers quality, choice, convenience, and freshness. Around 18,500 colleagues operate from 44 sites across our three markets supplying a portfolio of over 2,900 products across meals, pizza & bread, salads and desserts to leading grocery retailers in the UK and US, and international food brands in China.
Systems Associate (Maternity Cover)

Proud to deliver high quality products and develop a high
- quality career.Competitive salaryBonusHome workingHighly competitive rewards package including Group PensionExcellent career progression prospects across the Bakkavor group

Why join us?

We’re proud to offer you a career with real scope for development. To reward your hard work and ambition as a Systems Associate with plenty of support and opportunity. And empower you to drive your own success and create a career you can be proud of too.

What we do.

We are the leading provider of fresh prepared food in the UK, with an international presence in the US and China. Our 19,000 employees operate from 39 locations, developing and producing innovative food for a wide variety of occasions and budgets. In the UK, we work with leading grocery retailers, focusing on their own label brands.

About the role.We are seeking a Systems Associate to join our Learning Team. The key purpose of this role is to administer and maintain existing content, users and data within the current LMS and other systems such as Group LMS, Performance and Goals, Succession and Planning etc. for the entire organisation. You will also be expected to build strong relationships with key stakeholders and customers, to build credibility and become a trusted partner

About you.

- Passion to deliver excellent customer service to all our internal customers, as you will be the 1st point of contact
- Be driven and has enthusiasm for L&D to promote best practice and new ways of working.
- Can work at pace and adapts to the fast-paced working environment, demonstrating a “Get it right, keep it right’ attitude.
- Willingness to travel to other sites or locations within the UK as required.
- Demonstrates strong collaboration skills with the appetite to contribute to continuous improvement within the team.
- Has good organisational, task and time management skills.
- Demonstrates strong communication and influencing skills across various levels both in written and verbal interactions.
- Demonstrates at least intermediate MS Excel abilities in terms of knowledge, skill, speed, and accuracy.
- Demonstrates high attention to detail regarding grammar, punctuation, and numeracy.
- Able to work under pressure in a logical and methodical manner.




What you’ll receive.

As an equal opportunity employer, we’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.


You’ll enjoy:

A stakeholder pension scheme
Personal accident Insurance
Free independent mortgage advice
Employee assistance programme
A range of voluntary benefits


-

- Holiday purchase scheme
- Additional life assurance
- Dental & hospital cash plans
- Discounted tutoring for children
- Access to financial learning tools
- Affordable loans via your salary
- Proud to be and loyal service awards.




Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions.


Proud to be Bakkavor

We’re proud to be the market leader in the UK fresh prepared food industry. We’re proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury’s and Waitrose. We’re driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business – come and join our dedicated Bakkavor team!

Find out more and apply!

JOB TITLE: Head of HR Advice Service
LOCATION: Rugby
SALARY: £60,000 - £65,000 + £5K car allowance

The COMPANY
Our client is a very well-established nationwide provider of business-critical services to thousands of organisations all over the UK.

The ROLE
The successful Head of HR Advice Service will be required to do the following:

* To lead and advise the HR Advisory team.
* To manage consultants' performance within a contact centre environment.
* Drive the coaching initiative within the department.
* Identify training needs, themes and trends as well as areas for improvement and communication of these across the department.
* Promote awareness of additional services within the Group and subsequently drive referrals within the department.
* Help manage Consultant workloads.
* Monitor and review performance activity on a daily basis.
* Assist in any recruitment and interviews for the department.
* Deal with client complaints and internal formal meetings (eg disciplinary and grievance).
* This is a 100% work from the office role. It is not hybrid.

CANDIDATE
Our client is looking for a Head of HR Advice Service with the following experience and attributes:
* You will be a qualified HR professional.
* Experience in a senior leadership team or working towards this.
* A passion for problem solving, coaching and developing others.
* Excellent communication and people management skills.
* Ability to work in a fast-paced contact centre environment
* A dynamic and flexible approach, as well as the ability to work under pressure
* Excellent service issue / complaint resolution skills
* Capability to work under pressure with a solutions-based approach


This role is commutable from:

Rugby
Hinckley
Atherstone
Nuneaton
Coventry
Bedworth
Tamworth

ALTERNATIVE JOB TITLES: HR Manager, HR Director, HR Advisor Manager, HR Call Centre Manager, CIPD, HR Director
INCAL1


Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in HR Manager, HR Director, HR Advisor Manager, HR Call Centre Manager, HR Director

Join the Dynamic Team: Transforming Tomorrow, Today!

​​​​​​​Regional Head of HR Ops

The Company
The Company is a pioneering startup in Southeast Asia's EV and energy landscape, is redefining mobility through innovation. We're architects of change, committed to making EVs accessible for all. The company network of easily accessible battery swap stations across major cities like Jakarta, Bali, Bangkok, Phnom Penh, and Kuala Lumpur removes barriers to adoption and fuels the region's sustainable growth.

What Sets Us Apart Innovation:
Regardless of the age and years of experience, your ideas matter! The company commitment to innovation drives to explore new frontiers, disrupt the norm, and pioneer groundbreaking solutions.

Collaboration:
The company believe in the power of collaboration. As they navigate the challenges of pivoting to an enterprise, the Counsel will work alongside a diverse and talented team. Your voice will be heard, your ideas valued, and your contributions recognised.

Agility:
Agility is the key in a world of constant change. The company embrace flexible work arrangements, driving performance and success wherever we are. The employees exemplify a proactive agility that seizes opportunities in a dynamic environment.

Who The Company Is Looking For:
As the company transition from startup to industry leader, they're seeking exceptional individuals to join the journey with experience "must-have done start-up environment".

The Role:
As the leader of HR Operations, you are the architect of an employee journey marked by simplicity and consistency, driving towards the overarching HR goal. You hold the reins of the day-to-day performance across the SEA region, ensuring seamless operations that resonate with our workforce. Your canvas includes establishing and tracking KPIs, infusing analytics to shape strategic decisions, and nurturing a partnership with HRBP to maintain the heartbeat of our HR data. You are the conductor of payroll precision, orchestrating processes with an eye for accuracy and efficiency and harmonizing controls with operational demands. Collaboration is your forte as you synchronize with Regional HRs, choreographing the seamless implementation of policies that resonate across our business landscape. With your finger on the pulse of regional labour regulations, you ensure compliance while sculpting policies that reflect the essence of our employee experience. You are not merely a navigator but an integral part of our organizational fabric, weaving understanding and collaboration to achieve both employee satisfaction and business triumphs. Your canvas extends beyond operations to encompass the entire employee lifecycle, ensuring each touchpoint is imbued with a customer-centric ethos. With your mastery of process and project management, you sculpt a landscape where people service delivery thrives, seamlessly integrating data analytics to drive business improvements. Your brush strokes extend to the realm of communication, where your creativity strengthens the bonds between colleagues and the company, fostering a sense of belonging that transcends boundaries. In your hands, HR Operations become a symphony of efficiency, innovation, and empathy, shaping an employee experience that is not just memorable but transformative.

If you are a dynamic HR professional with a passion for driving organizational success through effective HR operations, we invite you to apply for this exciting opportunity.

This role will require him/her to support in the following tasks:

• Work closely as part of the agile product team to design, develop, test and deploy data analytics/scientist products (e.g. interactive dashboards, reports and machine learning models) under the guidance of the Product Manager.
• Conduct detailed requirements gathering and clarify requirements with the end users, when required, to formulate, translate and refine their business questions into technical and analytical requirements.
• Carry out data audits and technical feasibility assessments.
• Design and develop data analytics/scientist products with the necessary authorisation mechanisms and measures to meet business, user experience, performance and security requirements, using established processes and tools on the Authority’s Enterprise Data Analytics Platform.
• Work closely with relevant technical teams (e.g. Enterprise Data Analytics Platform team, Data Integration team, Database team etc.) during design, development, system integration, testing and deployment, implementing changes if required.
• Perform vulnerability assessments and code quality tests where applicable. Rectify any vulnerability or code quality issues surfaced.
• Conduct User Acceptance Tests based on acceptance criteria in Product Backlog, review feedbacks received and include them in the Product Backlog for prioritisation if applicable.
• Conduct end-user training, handover training and product demonstrations.
• Provide on-site support to troubleshoot any problems and address users’ queries relating to deployed data analytics/scientist products (interactive dashboards, reports and machine learning models).
• Develop and maintain documentations according to the Authority’s Quality Management System (QMS) guidelines (e.g. user guide, design specifications).
• Work with end-users to explore and analyse data for trends and insights relating to user business questions.
• Maintain existing dashboard for additional indicators/charts including raising Service Request(SR) for data extractions.

Requirements:

• Minimum two (2) years of experience in designing and developing applications using Qlik Sense, Informatica, Talend or equivalent. - Minimum one (1) year of data manipulation experience in Python and SQL.
• Experience in dimensional modelling, data warehousing techniques (e.g. data cleansing, merging and other data manipulation tasks) would be advantageous.
• Knowledge of methodology and techniques in software testing, and techniques in security vulnerability assessment and testing would be advantageous.
• Possesses good planning and coordination skills with strong ability to work independently, efficiently and as a team, manage timelines and expectations, and is responsible and conscientious in producing high quality deliverables (which minimally includes documentation, presentations, and prototypes).

At Nagarro, we love breaking new ground and doing unprecedented stuff – we are not bound by hierarchy, we love people who are skilled, responsible, and entrepreneurial. We have deep respect for self-starters who can use their experience to provide strategic value adds to the organization. So, if you are a distinguished IT professional with extensive experience and in-depth knowledge, we’d like to catch up for a discussion and figure out how we can make this work. Excited? So are we, let’s connect!

Primary responsibilities

• Possess a strong understanding of data interpretation, and the ability to effectively represent data using appropriate visualization techniques to deliver actionable insights.
• Design, develop, and maintain relational databases for data storage and data mining. Perform data warehouse design and testing, including data design, database architecture, metadata, and repository creation to support dashboard / report development.
• Design and implement processes for data extraction, transformation and loading (ETL) from various sources into a centralized data warehouse/data lake to organize data for efficient data retrieval, and improved data quality.
• Collect, analyze, transform, and interpret raw data from various sources. Design and develop BI solutions, data models and KPI measures.
• Develop and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, Apache superstore using visual elements like charts, graphs, maps, visual design principles.
• Comply with quality assurance standards and best practices, proficient in various testing methodologies and tools, as well as debugging. Lead bug triage by identifying and documenting bugs in the system, and prioritizing them based on their impact on the business.
• Optimize performance by enhancing data processing speeds, improving query performance, and refining data models to ensure efficient, reliable, and timely data retrieval and analysis for business intelligence applications.
• Automate BI processes wherever possible (i.e. data extraction, transformation, visualizations, testing, deployment). Conduct CI/CD activities by automating the integration, testing, and deployment of BI solutions, enabling faster, more reliable, and frequent updates to data pipelines, reports, and dashboards.
• Ensure the security of data and BI solutions, implement data security measures, complying with all relevant regulations and best practices.
• Manage access controls, set up and maintain the data visualization platform, and ensuring the system's overall health and performance using usage reports.
• Document all processes, methodologies, and instructions related to the BI solutions. Ensure documentation is kept up-to-date and is accessible to relevant stakeholders.
• Responsible for deploying the dashboard as per user requirement and VISA standards.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

In this key post you will support the Charity to deliver against its quality and strategic plans, to remain compliant with its regulatory framework, to provide safe, effective quality care for patients, and support to frontline staff. You will be responsible for developing and maintaining a culture of quality and productivity to improve patient care and services by analysis of complex data and information, developing and implementing solutions to enhance quality and meet performance targets in line with the Charity's Quality and Governance Framework. You will be responsible for creating an open, accountable culture where teams are confident and skilled in giving regular, constructive feedback, where issues can be raised and solved openly, leading to a productive solution focused working environment. You will also lead a culture of quality improvement that produces new ideas, approaches, innovation or insights, ensuring that plans are developed and taken forward to improve patient care and services.

We help organisations to work smarter and grow faster. Our work is always evolving to respond to industry trends and management focus, and we combine our deep technical skills in response to our clients' changing needs. Over time, what we do remains closely linked with helping our clients improve the way they operate; innovate and grow; reduce costs; manage risks; leverage talent; and change the way they do business.

PwC helps our clients address complex business challenges by using technology as a tool. We are business integrators, not simply system integrators or service providers. Our solutions are business-led and technology-enabled. We have made a deep commitment to understanding the forces shaping your business and we’ve developed industry-tailored solutions and accelerators specifically to support your business through the entire lifecycle of your Workday Implementation. Our goal: to collaborate closely with our clients to meet their business needs. Our tools: insight and technology.

Our aim is to support our clients in designing, managing and executing lasting beneficial change.

Responsibilities:

• Involve in business process improvement and ERP enablement initiatives
• Conduct business needs analysis and identify key business challenges
• Identify improvement opportunities to achieve clients’ desired business outcomes
• Define to-be stage of processes, procedures, organisations, capabilities, solution application requirement and performance measurements
• Develop deployment/enablement strategy, roadmap and plan to achieve ‘to-be’ stage effectively
• Manage/conduct deployment activities and measure achievement of desired outcomes
• A recognised Degree qualification
• Ability to design and drive changes for business process re-engineering and organisational change
• Strong written and verbal skills
• Strong analytical and problem solving skills
• Strong client service mind-set with good project management skills
• Flexibility to travel in the region when required

Overview
As a Cybersecurity Project Manager at Freshworks, you will contribute to the department's overarching
goals. Reporting to the Cybersecurity Program Manager, this role involves the direct management of
specific cybersecurity projects across several organizational domains, ensuring these projects are
delivered within scope, time, and budget. You will work closely with internal stakeholders and teams to
execute projects aligned with our strategic objectives, maintaining a focus on security, risk management,
and compliance.
Responsibilities
 Manage and oversee the execution of cybersecurity projects from inception through completion.
 Coordinate project scope, goals, and deliverables with various internal teams, including IT, engineering, legal, and HR.
 Develop comprehensive project plans that merge customer requirements with  company goals
and coordinate various managers and technical personnel during all project phases.
 Prepare and maintain project documentation, including project timelines, budget estimates, and resource allocation plans.
 Monitor and report on project progress, manage risks, and resolve issues to ensure on-time project delivery within budget.
 Foster communication between project teams and other departments, acting as a single point of contact for project management issues.
 Implement effective measurement and tracking systems to ensure projects align with and directly support the achievement of strategic objectives.

 Work with the Program Management Office to align cybersecurity initiatives with company-wide project standards and goals.
 Collaborate with cybersecurity leadership to refine project outcomes and approaches, ensuring alignment with industry best practices and organizational goals.
 Serve as a liaison between technical and non-technical departments, and communicate with other stakeholders to ensure projects are completed to specification.
 Assist the Cybersecurity Program Manager in the development of project strategies and  the annual project portfolio.
 Contribute to the continuous improvement of the project management process, incorporating lessons learned and best practices into future projects.

At Nagarro, we love breaking new ground and doing unprecedented stuff – we are not bound by hierarchy, we love people who are skilled, responsible, and entrepreneurial. We have deep respect for self-starters who can use their experience to provide strategic value adds to the organization. So, if you are a distinguished IT professional with extensive experience and in-depth knowledge, we’d like to catch up for a discussion and figure out how we can make this work. Excited? So are we, let’s connect!

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.
• Review submissions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr.

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Basic knowledge of Salesforce is a plus.
• Experience in using CRM and other similar applications or tools.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
• Previous experience in a Client-facing role.
• Excellent verbal and written communication skills in English language.
• Strong attention to detail.
• Adaptable
• Fast learner / Open to learning
• Able to work independently
• Extroverted
• Strong work ethic

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Head of HR Partnering and Operations

Full Time, Permanent
University of West London
£71,300 - £79,000 per annum (Grade 9) incl. of London Weighting + fantastic benefits

This is a business-critical role with full exposure to the executive leadership team and senior management teams of the Colleges and Faculties, so the ability to develop and influence key stakeholders is vital. You'll be a true HR generalist with the ability to operate in a strategic function. You'll also be resilient, with strong expertise to support change management processes, complex employee relations casework and restructures.

Key responsibilities include leading and managing the HR Partnering team in ensuring that people management policies and procedures are fit for purpose and promote best practice. You will work collaboratively with our recognised trade unions and senior stakeholders to effectively manage disputes, applying your professional expertise on employment relations issues, handling matters within the organisational policy framework and best practice.

You will work closely with the HR Operations Manager to effectively manage all areas of the employee lifecycle, managing the recruitment and selection, candidate management, onboarding and administrative support delivered to improve business operations.

You will have experience working with a complex and unionised Higher Education institution and be a qualified CIPD Chartered Member (Level 7) in HR or be able to demonstrate an equivalent body of experience or qualification. You will be asked to demonstrate how you could work at this level, including providing accurate and robust advice to senior managers.

The closing date for this position is Monday 13th May 2024.

Interviews will be held w/c 27th March

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