Total 68 hr assistant job vacancies in Information Technology category in Kuala Lumpur city centre, Kuala Lumpur

Job Description:-

- To conduct vulnerability assessment/penetration testing in its skillset and experience to gain access and exploit vulnerabilities in the company’s infrastructure.
- To maintain the Security Operations Manual up to date for use by all IT security personnel to cover duties.
- To conduct computer forensic analysis and understand the impact on the business.
- To research tools, techniques, countermeasures and trends in network vulnerabilities, data hiding, and network security.
- Continuous development of threat hunting and proactively identifying security incidents before they occur.
- To design and support the overall cybersecurity architecture of the enterprise systems environment.
- Applying social engineering and phishing techniques to manipulate employees into exposing or revealing information to compromise their machines.
- Maintaining standard information security policy, procedure, and documentations.
- Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
- Involve in IT Security project management and assist in identifying and evaluating vendor IT security solutions.
- To ensure compliance with the provisions of the IT Security Policies and regulatory guidelines.
 

Job Requirements:-

- Professional Certificate/Diploma/Degree in Computer Science/Information Technology or equivalent.
- 8 to 10 years related experience in IT Security and with proven minimum 4 years working experience in managing IT security projects.
- Industry recognized security certifications, such as CISSP, CEH etc. preferred.
- Knowledge in IT Security methodology, Bank Negara Guidelines, PCI DSS, Risk - Management and IT auditing will be an added advantage.
- Technical knowledge of database and operating system security.
- Knowledge of network protocol (WAN,LAN) and security concerns within TCP/IP environment.
- Thorough understanding of the latest security principles, techniques and protocols.
- Familiar with web related technologies.
- Ability to present ideas in business-friendly language.
- Ability to prioritize, track and manage tasks and action items.
- Excellent communication, writing, analytical thinking, strong team player and an individual contributor too.

Perks & Benefits

• Annual leave
• Medical
• Nearby public transport

職位描述：-

- 根據其技能和經驗進行漏洞評估/滲透測試，以存取和利用公司基礎設施中的漏洞。
- 保持安全操作手冊處於最新狀態，以供所有 IT 安全人員履行職責時使用。
- 進行電腦取證分析並了解對業務的影響。
- 研究網路漏洞、資料隱藏和網路安全的工具、技術、對策和趨勢。
- 持續發展威脅追蹤並在安全事件發生前主動辨識。
- 設計和支援企業系統環境的整體網路安全架構。
- 應用社會工程和網路釣魚技術來操縱員工暴露或洩漏資訊以危害他們的機器。
- 維護標準資訊安全政策、程序和文件。
- 監控身分和存取管理，包括監控授權系統使用者濫用權限的情況。
- 參與 IT 安全專案管理並協助識別和評估供應商 IT 安全解決方案。
- 確保遵守 IT 安全政策和監管指南的規定。

工作要求：-

- 電腦科學/資訊科技專業證書/文憑/學位或同等學歷。
- 擁有 8 至 10 年 IT 安全相關經驗，並擁有至少 4 年管理 IT 安全專案的工作經驗。
- 有業界認可的安全認證，如CISSP、CEH等優先。
- 了解 IT 安全方法、國家銀行指南、PCI DSS、風險管理和 IT 審計將是一個額外優勢。
- 資料庫和作業系統安全的技術知識。
- 了解 TCP/IP 環境中的網路協定（WAN、LAN）和安全性問題。
- 透徹理解最新的安全原理、技術和協議。
- 熟悉Web相關技術。
- 能夠用商業友善的語言表達想法。
- 能夠確定優先順序、追蹤和管理任務和行動項目。
- 優秀的溝通、寫作、分析思維、強大的團隊合作精神和個人貢獻者。

津貼和福利

• 年假
• 醫療的
• 附近的公共交通

Working hours: Monday - Friday, 9am - 6pm

Work Location: Bangsar South

Job Responsibilities:

• Plan, project manage and implement network engineering projects
• Configure switches, router, firewall and antenna within core and access network
• Work closely with infrastructure team to design and setup building coverage
• Proactively monitor the core production network infrastructure and support systems to ensure continuous service delivery to customers and optimal network performance.
• Make suggestions and proposals to the management on operational improvement involving workflow.
• Responsible for creating and maintaining the detailed documentation of the engineering required for proper operations.
• Ensure operational processes and procedures are ITSM compliant.
• Ensuring the smooth running of internal workflows.
• Ensuring escalation procedures are carried out in the correct manner.
• Managing existing network equipment lifecycle including network capacity planning, network improvement, preventive maintenance, network migration and decommissioning of equipment
• Follow proper change request process to ensure high customer service uptime
• Drafting and preparing Incident Reports and Reports for Outage in timely manner.
• Ensuring all reports, such as Monthly Reports, RFOs and Incident Reports is submitted in timely manner.
• To provide full support to NOC & engineers.
• To ensure that engineering meets all deliverables and SLA targets.
• IP addresses management (IPv4 & IPv6).
• To involve in MyIX meetings & events.
• To provide full support to Product & Sales work group on all NEW network planning

 

Job Requirements:

• Bachelor’s Degree (Computer Science, Information Systems) or equivalent applicable experience required.
• Minimum 5 years working experience in related field
• Formal IT qualification Cisco Certified Network Associate (CCNA) is a must.
• Candidate with CCNP/CCDP is highly preferred
• Work experience in ISP environment is a must
• Strong analytical; skills and has a flair for dealing with technical and operational problems.
• Good interpersonal skills and fluent in communication.
• Strong analytical and troubleshooting skills.
• Enthusiasm and drive to creatively evolve the network using unconventional methods.
• Demonstrated ability to work independently, as well as within teams required.
• Ability to work off working hour whenever necessary.
• Possess own transport, willingness to travel as and when required (Within Klang Valley)
• Candidate can start work with quite immediate is an advantage

 

Please submit with latest resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidates shall be notified

Perks & Benefits

• Medical insurance
• Personal development opportunities

工作時間：週一至週五，上午 9 點至下午 6 點

工作地點：孟沙南

工作職責：

• 規劃、專案管理和實施網路工程項目
• 在核心網路和接取網路內設定交換器、路由器、防火牆和天線
• 與基礎設施團隊密切合作，設計和設置建築覆蓋範圍
• 主動監控核心生產網路基礎架構和支援系統，以確保為客戶提供持續的服務和最佳的網路效能。
• 向管理階層提出涉及工作流程的營運改善建議和建議。
• 負責建立和維護正確操作所需的詳細工程文件。
• 確保營運流程和程序符合 ITSM 要求。
• 確保內部工作流程的順利進行。
• 確保以正確的方式執行升級程序。
• 管理現有網路設備生命週期，包括網路容量規劃、網路改進、預防性維護、網路遷移和設備退役
• 遵循適當的變更請求流程以確保客戶服務的正常運作時間
• 及時起草和準備事故報告和停電報告。
• 確保及時提交所有報告，例如月度報告、RFO 和事件報告。
• 為NOC和工程師提供全面支援。
• 確保工程滿足所有可交付成果和 SLA 目標。
• IP 位址管理（IPv4 和 IPv6）。
• 參與 MyIX 會議和活動。
• 為產品和銷售工作小組的所有新網路規劃提供全面支持

工作要求：

• 需要學士學位（計算機科學、資訊系統）或同等的適用經驗。
• 至少 5 年相關領域工作經驗
• 正式的 IT 資格思科認證網路工程師 (CCNA) 是必須的。
• 具有 CCNP/CCDP 資格的候選人優先
• 必須有 ISP 環境的工作經驗
• 分析能力強；技能並具有處理技術和操作問題的天賦。
• 良好的人際溝通能力，溝通流暢。
• 強大的分析和故障排除能力。
• 使用非常規方法創造性地發展網路的熱情和動力。
• 具有獨立工作以及在所需團隊內工作的能力。
• 必要時能夠在工作時間外工作。
• 擁有自己的交通工具，願意在需要時出遊（巴生谷內）
• 候選人可以立即開始工作是一個優勢

請連同最新履歷一起提交

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 醫療保險
• 個人發展機會

The VP of HR provides strategic leadership to an HR team to develop and execute HR strategies in support of the company's business direction and goals through HR policies, procedures, and tools applied across multiple locations.

Your key responsibilities: 

• Work as a member of the KMS executive team and report directly to KMS Vietnam’s Managing Director:
• To develop, implement, and maintain HR plans and strategies regarding recruitment; performance management and recognition; learning and development; employee relations; and retention plans to support the achievement of the company’s business goals and objectives.
• Design, establish, and maintain an organizational structure to effectively accomplish the company's goals and objectives.
• Engage with and maintain insights into employees and teams to facilitate opportunities for employees to maximize their potential while maintaining a balanced well-being. Manage and ensure the smooth overall operations of the HR department across business lines and locations.
• Work as a strategic business advisor to the executive/management team or line managers regarding organizational and management issues.

Assistant Front of House Manager, Private Membership club, Central London, £ 33,000

You will have a passion for providing exceptional service and understand the importance of hospitality within one of the most prestigious London private membership clubs. You will be responsible for the day-to-day operation of the club. You will build relationships with Members and all staff to enable a smooth and efficient service is offered. You will work closely and be supported by the Management team and report to the Head of Front of House.
KEY RESPONSIBILITIES:
* Manage team day-to-day operations ensuring that an exceptional service is provided to guests; service standards are implemented and maintained.
* Manage members bookings for special requests and events
* Ensure that daily operational procedures are adhered to at all times
* Manage the rota to ensure the club is open at agreed times with adequate staffing levels
* Manage induction of new staff and train to deliver service at required standards
* Establish a courteous, helpful and friendly attitude to all members at all times, provide a warm, polite and courteous greeting ensuring that members are satisfied with their visit.
* Support and assist with throughout the day with members guest events.
* With support from FOH Manager manage complaints in accordance to company policy.
* Review and update department SOP's and train staff on procedures.
* To work with the front of house team and liaise with facilities team regarding housekeeping when required.
* Have a good working knowledge of services offered in the facility
* Assist with maintenance and housekeeping issues when required
* Maintain strict confidentiality of members information at all times
* Ensure an informative handover is provided
* Record all accidents and incidents according to set protocols
* To understand and abide by the Health and Safety and Fire Policies
* To undertake all mandatory and job specific training
* Ensure that the Company Policy, and protocols are adhered to at all times
REQUIREMENTS:
Essential
* Previous Hospitality 5 star or similar environment is a must have
* Experience of dealing with VIPs or HNW individuals
* A professional manner and able to motivate a team with a positive attitude.
* Ability to form good working relations and adaptable to work within a team
* Strong communication and interpersonal skills
* Good organisational skills
* Able to problem solve and remain calm
* Assertive, articulate and polite
* Good timekeeping and prepared to be flexible to meet the needs of the service
* Ability to work on own initiative as well as part of a team
* Ability to remain calm when under pressure
* Food preparation knowledge
Desirable
* Interest in personal and professional development
* Previous customer service experience
* Good general Education
* IT Literate
If you are a dedicated professional with a passion for Luxury hospitality and leadership, we would love to hear from you. Apply today to join as an Assistant Front of House Manager.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Office assistant-Housing/ Front of House
Permanent
27-28k Onsite


Your new company
Zebra Students has over 60 years of experience of providing accommodation to post graduate international students in the UK. Their flagship site at South Kensington has 37 flats housing individuals, couples and small families. They are a short walk from the tube and Imperial College.
They are an ambitious organisation and see South Kensington site as an opportunity to provide a high-quality inner city living experience in one of the nicest parts of London, using their rental income to help fund the ongoing regeneration of the building, and to open wider growth opportunities. They are a not-for-profit organisation and use their surpluses to ensure they have a sustainable future and to support students internationally who may not otherwise be able to meet their academic potential.Your new role
This is an exciting role for someone who cares passionately about providing the best possible experience for our students.
You will be running our reception desk but also working with colleagues at Zebra, to ensure the building runs smoothly, whilst also helping with our general administration and applications along with data inputs.You will be the friendly face of Zebra to our students at South Kensington, and prospective international students, and run an efficient and high-quality operation.Duties

• This is a front facing/reception role
• To provide a friendly welcome and efficient customer service over the phone.
• Provide an in-person reception for guests and visitors to our office- front facing.
• Manage the Receptionist/Housing email inbox.
• You will place adverts for vacant accommodation, handle enquiries, conduct virtual & in-person viewings and on-board new students moving into Zebra.
• To answer residents' queries regarding bills, departure dates and other general enquiries day-to-day.
• Work with the Head of Resident Services dealing with all new tenancies, tenancy renewals & associated documentation and updating our accommodation database.
• To ensure the reception and entrance are always clean & tidy and oversee cleaning of common spaces.
• To liaise with our maintenance team about any issues within the building and to ensure that empty flats are prepared for new residents.
• To work with our Health and Safety Manager and ensure the building and our residents & staff are safe.
• You will liaise with accommodation teams at local partner universities.
• To issue contractor passes and keep accurate records on sign in sheets.
• To manage lost property and parcels.
• You will support the Zebra office team with general admin duties, relating to our South Kensington site but also our other buildings. This will involve helping keep our student database and finance systems up to date, including data entry.
• To work as part of our Zebra team and carry out other reasonable requests.
• Data inputting and looking after applications

Requirements

• Organised, flexible and dedicated.
• Excellent customer service skills.
• A professional phone, email and personal communications manner with a passion for excellent service.
• Dependable, enthusiastic and an excellent team player.
• Competent with Microsoft Office and experienced with learning new systems.
• Data entry skills required.
• Previous Reception experience is preferred but not essential.
• Experience in Student Accommodation would be useful but not essential.
• A background working within housing is preferred but not essential.

What you'll get in return

• Generous pension scheme
• Good annual leave packages that rise
• Annual salary increases

and more!
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Park Plaza, authenticity is at the heart of everything we do. We now have an exciting opportunity for an Assistant Back of House and Laundry Manager with a passion for doing a consistent, high-quality job. You will be a natural-born leader who strives to help the team achieve the best standards possible.

As our Assistant Back of House and Laundry Manager, you are at the heart of our back of house operation, assisting in the supervision of handling the daily laundry operation with departmental standards to minimise laundry costs while maintaining hotel and company standards.

We are looking for a Assistant Back of House and Laundry Manager:

• Lead and supervisor the daily laundry and back of house operations
  
• Train and develop team members to ensure a consistent service is given
  
• Who is fanatical about standards and genuinely cares about the quality of the job they do.
• Who builds excellent relationships with the back of house team members to keep everything running smoothly.
• That shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment and Care
• With previous experience as a Laundry Supervisor or Back of House Supervisor in a hotel or restaurant

As our Assistant Back of House and Laundry Manager, you will receive:

• Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) - these increase with service!
• Salary: Competitive annual salary
• Discounted gym memberships
• Access to free financial and mortgage advice
• Shift patterns are shared at least 2 weeks in advance so you can plan your life around work!
• Discounted hotel staff rates
• Two meals per day, every day (including days off if you wish to come in!)
• Great Learning and development opportunities

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

2x Full Time, Fixed-Term Positions available!!! Remuneration: $87,412 to $93,061 p.a. | Includes 17% Superannuation Based at Western’s Hawkesbury Campus 1x Full Time, Fixed-Term Position from 8th June 2024 to 5th June 2025 1x Full Time, Fixed-Term Position until 10 February 2025 Based at Western’s Hawkesbury Campus Remuneration: $87,412 to $93,061 p.a. Includes 17% Superannuation About Western Western Sydney University is a modern, forward-thinking, research-led institution committed to excellence in education, research, and community impact. We are proud to be ranked in the top 2% of universities worldwide and hold the top position in the Times Higher Education Impact rankings, with 85% of its research being at or above world standard. At Western Sydney University, we recognise that unlocking your true potential is the key to your success, just as we do for our students. Our core values - Boldness, Fairness, Integrity, and Excellence – serve as guiding principles for our organisational culture and influence the…

Click here to view more detail / apply for Ref 1713/24 Events Assistant, Office of Student Experience & Marketing

Role Description Full-Time, On-going International Grammar School (IGS) is a vibrant, secular, coeducational school situated across five sites in Ultimo, Glebe and Kangaroo Valley. There are 1300 students from Preschool to Year 12 being educated in a unique and vibrant bilingual environment.  We are seeking to appoint a suitably qualified and experienced candidate for the role of Assistant Coordinator and Educational Leader of Out of School Hours Care (OSHC) Service. They will be responsible for assisting the Coordinator of OSHC in providing an engaging, high-quality service consistent with all aspects of the National Quality Framework. Our services cater for up to 150 children, aged from 5 to 12 years, per week. This is a full-time, on-going position. Supported by the Head of Children’s Programs and Coordinator of OSHC, the successful candidate will also be required to take responsibility within OSHC as follows: -        Continue our strong culture of reflective practice with a focus on the…

Click here to view more detail / apply for Assistant Coordinator of OSHC

Executive Assistant Office of the Deputy Secretary Apply now Job no: 534849 Work type: Ongoing full-time Location: Parramatta, Sydney Categories: Executive Support and Secretarial Do you want your work to make a difference for NSW? Together, we create thriving environments, communities and economies. Executive Assistant to the Deputy Secretary Water at DPE Permanent full-time opportunity Sydney CBD / Parramatta Clerk Grade 7/8, offering salary relative to experience, and ranges from $106,025 - $117,363 super The Water Group leads the NSW Government in providing confidence to communities and stakeholders with the transparent stewardship of water resources, provision of services and reforms that support sustainable and healthy environments, economies and societies across NSW. The Deputy Secretary of the Water Group at DCCEEW Department of Planning and Environment is seeking an Executive Assistant with experience with C-Suite Executives to manage the high-level executive support that includes diary management, the provision of advice and recommendations, coordinating and managing special projects,…

Click here to view more detail / apply for Executive Assistant Office of the Deputy Secretary

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.





About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.



About the role:



We are searching for a passionate Assistant Director of Housekeeping with a strong leadership presence, an engaging style and impeccable organisational skills that will be put to good use within a high volume and high quality operation.



Reporting to the Director of Housekeeping, this role assists in overseeing a substantial internal and outsourced team. We are looking for a highly motivated professional who is able to successfully communicate to a wide audience and who can work cohesively with Hotel Departments to ensure a smooth operation and outstanding Guest Experience.





What you will do:

- Demonstrate a strong leadership presence for our guests, employees and suppliers
- Ensure the smooth daily operation of the Housekeeping and Valet departments
- Closely manage labour and operating expenses through effective scheduling, budgeting, purchasing decisions and inventory control
- Maintain a strong working relationship with our outsourced companies who are responsible for cleaning all guest rooms and public areas
- Achieve high standards of cleanliness, by working closely with outsourced teams and our internal supervisors
- Liaise with engineering, our off site laundry and front office departments to deliver optimum performance and collaboration
- Be actively involved in sourcing new products, suppliers and keeping up to date with trends




What you will bring:

- Proven experience as a Housekeeping leader, preferably within a large hotel that delivers five star quality
- The ability to build and maintain strong relationships with people at all levels, across all areas, including outsourced contractors, suppliers, guests and of course our employees
- A passion for providing a great guest experience
- Solid verbal and written communication skills and strong interpersonal skills
- Ability to work with complex software systems in order to manage the department
- Highly developed people and business management skills, including payroll, rostering, cost control and expenses
- The ability to work a rotating 7 day roster




What we offer:



- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Competitive Salary, wages, and a comprehensive benefits package




If you think you are a fit for this role, we look forward to receiving your application!



The annual salary for this position is $84,000



Applicants must possess full Australian working rights for this role.



We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that’s you, we will contact you to set up a time to get to know each other.

About the Opportunity

A modern bulk billing practice established for more than 20 years in the inner western suburbs of Sydney only 6km from the Sydney CBD is needing more vocationally registered general practitioners to replace a doctor who is relocating to regional NSW. The incoming GPs will be taking over an existing patient base and can expect to have around 30 - 40+ patients a day via appointment or walk-in depending on their individual preference and consulting style, with the option to double book if required. The friendly team of medical and healthcare professionals consists of a nutritionist, podiatrist, counsellor, pathology collector and support nurses to assist with CDM, minor surgery and procedural work etc. If you're available for a part-time or full-time role and fancy working close to the city please APPLY with your latest CV or contact us on the details below for more information.

Essential Criteria:


MBBS or equivalent
Must have a current and valid AHPRA GENERAL /SPECIALIST registration
FRACGP qualified
Medical Indemnity Insurance
Apply Now

Applications close 15.00 PM AEST, 2nd April 2024Mandatory: Australian Citizenship required to work within Federal Government. About the company:This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations.  A great opportunity for an experienced Data and Analytics Specialist to join this busy team for a long term 12-month temporary assignment.  About the role:Supporting the design and implementation of an integrity performance reporting framework, including performance monitoring and reporting to support the broader division.Developing reporting collateral including templates, dashboards, updates and responses required to various reporting requirements, incorporating data.Analysing and incorporating data into designated ongoing performance and operational reports.Application of analytical and statistical techniques to…

Click here to view more detail / apply for Assistant Director Data Intelligence and Analytics

Full time, continuing position based in Camden              Support the University’s Animal Donation Program (ADP) to enhance Education outcomesBase salary from $83,384 plus 17% superannuation? About the opportunity The Technical Assistant, Animal Donation Program will work from the Camden campus to deliver timely and effective technical services within the ADP to achieve enhanced education support outcomes. This includes providing hands-on support for practical classes, demonstrations, maintenance of equipment and assisting in producing writing safety and procedural documentation.?   Your key responsibilities will be to: transport and handling of heavy animal cadavers (corpses), teaching equipment and waste between storage, laboratory bench and disposal locationproactively plan, setup and help with the deliverance of practical classesdrive and collect animal cadavers from pre-arranged animal facilities and clinics located across greater Sydney region coordinating with the clinical skills education team and key animal donation program staffperform whole-of-life handling, storage, and disposal of animal cadavers in accordance with established technical and safety guidelinesconduct technical cleaning and…

Click here to view more detail / apply for Technical Assistant, ADP program Technical Services