Total 115 front office assistant job vacancies in Customer Service category in Bangsar South

Job Description:

• Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
• Review operation performance & provide new action/planning on a monthly & yearly basis.
• Ensure the operation complies with internal policy and guidelines as well as BNM requirements.
• Ensure staffs meet individual KRA and contribute to the department’s overall KRA.
• Manage, review, and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Develop and execute training modules for credit assessment and look into staff training and development.
• Recruit, train & supervise subordinates in multitasking operations & flexible working hours/days.
• Report on operation performance.
• Identify operation constraints & possible action plans.
• Career development for staff.
• Feedback/Complaint management.

 

Requirement: 

• Possess at least Bachelor's Degree or equivalent professional qualification.
• Minimum 5 years of direct experience in Contact Centre operation with at least 3 years experience in Management level exposure.
• Candidates from Financial Service/Banking sector background will be added advantage. 
• Leadership characteristics and excellent interpersonal skills.
• Fluent communication skills in English and Malay.
• Strong analytical skills and ability to work under pressure.
• Manage to work in a team environment.
• The successful candidate will be based at the Bangsar office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

About Us
Gday Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, Gday Group has the largest park network in the country, offering an amazing customer journey.
The beautiful seaside town of Eden sits just 25 minutes south of Merimbula.
Discovery Parks Eden, is a large park boasting a stunning beach side location. Accommodation options include large family cabins, fully equipped deluxe and superior cabins, ensuite and powered sites. The lovely pool and new waterpark, jumping pillow and pump track make this park a firm favourite for our holidaying guests.
The Role
We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:

Providing a high standard of customer service
Processing guest check-ins and outs

... Click here to view more detail / apply for Front Office Receptionist ? Eden

Care Assistant

Broomcroft House Care Home, 414 Ecclesall Road South, Sheffield, S11 9PY

£11.45 - £12.45ph dependent on experience and qualifications

Permanent contract. 33 hours per week, including alternate weekends in shift pattern

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

As a Care Assistant, you're at the heart of making a difference to our residents. You're as passionate about care as we are, and we'd love you to be part of our family. You'll be working with the most remarkable team (we've just been awarded Care Home Provider of the Year at the Leaders in Care Awards 2022) helping people from your own community.



You understand how delivering high-quality, personal and social care, is as important as nurturing relationships, providing kindness and warmth to individuals and your amazing colleagues. So that our residents feel truly valued, cared for and part of life in the home.



We're looking for motivated, positive individuals with great interpersonal skills. You understand what is important to others. Whether you're an experienced carer or new to the sector, we'll provide you with the support and training you need to develop, where you can learn from some of the best people in the industry. We'll also train you on all aspects of our new digital care, transforming how you work, making things easier and letting you focus on care for our residents. It's an exciting time to be with us.

You'll help us make health happen by:

• Assisting residents with a high standard of clinical, social and emotional care and recognising and meeting the specific needs of residents
• Supporting residents with a wide range of differing requirements from companionship to personal care
• Being part of a team supporting the nurse or senior care assistant in monitoring our residents and reporting change
• Communicating with residents' families, friends and other healthcare professionals

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal on every shift
• 28 days holiday
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

About the role
Are you a people-oriented individual who thrives in a dynamic and active environment?
The City of Canning are looking for enthusiastic people to join our team as Customer Service Assistants at our vibrant and community-focused Riverton and Cannington Leisureplexes. This is a fantastic opportunity to be a part of an organisation that promotes health, wellness, and fun for all our customers!
A snapshot of your new role:

Greet and welcome visitors with a warm and friendly demeanour
Assist customers in person, over the phone and through digital channels with enquiries, membership sign-ups, centre bookings, and Swimming and Leisure course enrolments
Provide accurate information on leisure centre programs, services and membership options
Process payments and maintain financial transactions with accuracy and efficiency
Ensure the cleanliness of the customer service zones

A bit more about the opportunity:
... Click here to view more detail / apply for Customer Service Assistant

Receive 2 x free prescription eyewear per calendar year to keep you on trend! Oscar Wylee is a leading optometry company with 130 stores located in Australia, New Zealand and Canada, employing 1000 worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.  We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers. About the role Join us as an Optical Assistant, and embark on a rewarding career journey. You'll receive comprehensive training, and our dedicated team will be right beside you, offering support every step of the way. Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed…

Click here to view more detail / apply for Customer Service and Optical Assistant

Are you a friendly and organized individual with a passion for making a positive impact? Do you thrive in a fast-paced environment where no two days are the same? If so, we're looking for someone like you to join our team as a Child Care Receptionist Assistant!

Who We Are: We're not just a childcare center; we're a warm and welcoming community dedicated to providing exceptional care and support to children and families. As the first point of contact for our center, our receptionist assistant plays a crucial role in creating a positive and welcoming experience for all who walk through our doors.

No Experience Needed: This is the perfect opportunity for individuals who are looking to gain valuable experience in a childcare setting! No prior experience is necessary – just bring your positive attitude, strong communication skills, and willingness to learn. We'll provide you with all the training and support you need to succeed in this role.

Responsibilities:

* Greet parents, children, and visitors with a warm and welcoming demeanor.
* Answer phone calls and emails, providing helpful information and assistance as needed.
* Assist with administrative tasks such as filing, data entry, and maintaining records.
* Coordinate schedules, appointments, and tours of the facility.
* Support the childcare team with various tasks as needed.

Qualifications:

* A friendly and outgoing personality with excellent communication skills.
* Strong organizational skills and attention to detail.
* Ability to multitask and prioritize tasks in a busy environment.
* Proficiency in basic computer skills (e.g., Microsoft Office suite, email).
* Enthusiasm for working with children and families.

Why Join Us: As a Child Care Receptionist Assistant, you'll have the opportunity to be part of a supportive and collaborative team dedicated to making a difference in the lives of children and families. We offer a positive and inclusive work environment where your contributions are valued and appreciated. This is your chance to kickstart your career in childcare and be part of something meaningful.

Perks:

* Competitive compensation with opportunities for growth and advancement.
* Comprehensive training and professional development opportunities.
* A supportive team environment where your ideas are valued.
* Flexible scheduling options to accommodate your needs.

Join Us Today: If you're ready to embark on a rewarding journey filled with growth, learning, and endless possibilities, we want to hear from you! To apply, please submit your resume along with a brief statement telling us why you're interested in this role and why you'd be a great fit for our team.

Don't miss out on this opportunity to be part of our childcare family – apply now to become our next Child Care Receptionist Assistant!

Do you have a passion for children and a desire to make a positive impact?

We're seeking a caring and energetic individual to join our team as an Assistant Child Care Educator! In this rewarding role, you'll play a vital part in nurturing young minds and fostering their development through play and exploration.

Even if you're new to childcare, we can help you thrive! We offer comprehensive training and mentorship, so you'll gain the skills and knowledge you need to succeed.

What you'll do:

-Create a warm, welcoming, and safe environment for children
-Assist qualified educators with daily routines, including meals, playtime, and nap times
-Engage children in fun and age-appropriate activities that promote social, emotional, cognitive, and physical development
-Observe and document children's progress
-Build positive relationships with children, families, and colleagues
-Maintain a clean and hygienic learning environment

We're looking for someone who:

-Has a genuine love for children and a passion for early childhood development
-Is patient, kind, and understanding
-Is reliable, responsible, and a team player
-Has excellent communication skills
-Is organized and can maintain a clean and safe environment
-Is eager to learn and grow

Why Join Us?

-Make a real difference in the lives of young children
-Gain valuable experience and knowledge in a supportive environment
-Competitive salary and benefits package (dependent on experience)
-Flexible work schedule
-Opportunity for career growth and development

Ready to Launch Your Childcare Career?

We encourage enthusiastic individuals with a heart for children to apply! No prior experience is necessary – we're looking for the right fit and are excited to help you develop your skills.

Submit your resume and cover letter today!

We are a leading childcare center committed to providing high-quality early childhood education and care. Our team is dedicated to creating a nurturing and stimulating environment where children can learn, grow, and thrive.

The Role:

As a Child Care Development Assistant, you will work alongside our experienced educators to support the development and well-being of children in our care. Your responsibilities will include assisting with educational activities, engaging children in play-based learning experiences, and fostering positive relationships with families.

Requirements:

-Genuine passion for working with children and supporting their development.
-Excellent communication and interpersonal skills.
-Ability to work effectively as part of a team.
-Willingness to learn and engage in professional development opportunities.

How to Apply:

If you're passionate about making a difference in the lives of children and want to start your career in early childhood education, we would -love to hear from you! Please submit your resume and a brief cover letter outlining why you're interested in the role of Child Care Development Assistant.

About UsG’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.The RoleWe are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:Providing a high standard of customer serviceProcessing guest check-ins and outsAccurately using the park booking system to make reservations and manage accountsCoordinate with the Housekeeping team to track readiness of accommodationSupply guests information regarding property and local areas of interestCompleting the day-to-day office administrationMaintain excellent relationships with the park teams, residents and guestsWhat we look forTo be successful in this role you will have:Previous Front Office experience within the hospitality industryPassionate about delivering exceptional Guest experienceProficient computer skills, including knowledge of RMS or comparable Reservation Booking SystemExcellent communication and interpersonal skills.Ability to handle cash…

Click here to view more detail / apply for Front Office Receptionist - Bunbury

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful coastal town of Bunbury!Hours are Monday to Friday 8am-5pm with an hour lunch break and Saturdays, 9am-1pm.Your duties will include:- Liaising with customers both in-store and over the phone assisting them with their boating needs- Utilising diagrams and schematics to locate spare parts- Managing orders and receiving of stock and maintaining inventory- Operating a forklift to unload trucks and move boats- Performing pick-up and drop-off tasks, transporting boats and other items locally.Requirements:- Mechanical and general boating knowledge, preferred but not essential.- Valid Driver's Licence- Valid Forklift Ticket, desirable but not essential- Skipper's Ticket, desirable but not essentialIf you are a passionate boating enthusiast who meets the requirements, we encourage you to apply TODAY!To register your interest, simply click the apply button TODAY!If you have specific questions or require additional info, feel free to call Nash on 08 9792 3557 or…

Click here to view more detail / apply for Customer Service Assistant

About UsG’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.At Discovery Parks Pambula Beach, find the perfect blend of comfort and natural beauty. From cozy cabins to caravan sites, this resort-style accommodation ensures a memorable stay for families and solo travelers alike.The RoleWe are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:Providing a high standard of customer serviceProcessing guest check-ins and outsAccurately using the park booking system to make reservations and manage accountsCoordinate with the Housekeeping team to track readiness of accommodationSupply guests information regarding property and local areas of interestCompleting the day-to-day office administrationMaintain excellent relationships with the park teams, residents and guestsWhat we look forTo be successful in this role you…

Click here to view more detail / apply for Front Office Receptionist - Pambula Beach

Senior Care Assistant (Nights) based at Sandygate, Rotherham

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Relief - Various Hours per week available.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply please email or visit our website at mha.org.uk

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

Sandygate is a purpose-built care home, offering dementia care for 21 residents and residential care for 33 residents. We are situated in the quiet South Yorkshire town of Wath upon Dearne, close to Rotherham, Sheffield, Barnsley & Doncaster, with excellent public transport links and a short walk from the town centre, with numerous amenities including a library, church, weekly market, local shops, tearooms and public house.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Care Assistant (Days) based at Sandygate, Rotherham

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent - Full Time - 33 hours per week.

'Are you looking to use your skills to benefit older people in a homely environment? A career in Social Care could be for you…'

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different and you'll have the opportunity to use your people skills to make a real difference.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore whilst previous care experience is desirable it is not essential and we'll provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. So, if you have the ability to change someone's mood, lift spirits and truly care for those around you, we'd love to hear from you.

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

To apply please email or visit our website at mha.org.uk

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

Sandygate is a purpose-built care home, offering dementia care for 21 residents and residential care for 33 residents. We are situated in the quiet South Yorkshire town of Wath upon Dearne, close to Rotherham, Sheffield, Barnsley & Doncaster, with excellent public transport links.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Senior Care Assistant - Elderly Care
Residential Care
Sheffield
Day shifts, evenings and weekend
£12.60 per hour in April

Are you passionate about providing outstanding care?
Do you want to guide others to succeed?

We are currently looking for a dedicated Senior Carer to join our highly skilled team within our award-winning Care Home.

Working for a privately owned independent residential care home, who are proud to have been providing care for the elderly for over 25 years in the Sheffield area, this is a 34 bed Elderly Residential home. The home`s ethos is to provide personalised, exceptional individual care by an experienced and happy team,

The types of duties you may undertake include: -
To ensure clients are provided with the highest standards of care and support, in accordance with the organisation philosophy, policies and procedures, following individualised, person centred care plans.
Carry out assessment of care needs of the residents, plan and implement appropriate care in consultation with the resident, relatives, appropriate person and the wider care team when required.
Produce person centred care plans and risk assessments for existing residents, ensuring they are updated regularly and to reflect changes in needs.
Build good relationships with residents and their families, review daily care notes to help maintain and improve care delivery, individuality, mobility, dignity, respect and choice at all times.
Be responsive to reports from Care Support Workers regarding any changes in residents` conditions and/or circumstances and act timely and effectively when these changes occur.
To report back to the management team on any aspect of client care which they feel warrants investigation or urgent action.

We will provide the successful applicant with full training, coaching and support to enable you to feel fully confident in this role.
Experience of using MS Word and Outlook is essential, along with good communication and organisational skills.

Requirements-
You must have an NVQ Level 2 in Health and Social Care as a minimum, and ideally be working towards a Level 3 (or equivalent).
You must have also worked in Health and Social Care for a minimum of 2 years, with at least 1 year being at a Senior Level or equivalent.
Please note that this role will be working on a rotational shift pattern, including evenings and weekends.

To discuss this role further please `Apply` and attach your CV

#LEEJP

Are you compassionate, organized, and dedicated to helping others in times of need? Join our team as an Entry-Level Case Aide/Assistant and play a vital role in providing support and assistance to individuals and families facing challenges. No prior experience necessary – we provide comprehensive training and the opportunity to obtain a Certificate III in Community Services!

About Us:

We are committed to supporting individuals and families in our community through difficult times. Our case management programs offer a range of services aimed at addressing needs, advocating for rights, and promoting self-sufficiency.

Key Responsibilities:

-Assist case managers in providing support and advocacy to individuals and families accessing services.
-Conduct intake interviews and assessments to gather information on client needs and goals.
-Provide practical assistance and referrals to resources such as housing, employment, healthcare, and social services.
-Maintain accurate records and documentation of client interactions, service provision, and progress towards goals.
-Collaborate with other staff members, community partners, and service providers to coordinate care and support.

Qualifications:

-Empathy, patience, and strong interpersonal skills.
-Excellent organizational and time management skills.
-Ability to work effectively in a fast-paced environment and handle confidential information with sensitivity.
-Willingness to learn and receive training in case management principles and practices.
-Certificate III in Community Services (desirable, but not required).

Why Join Us?

As an Entry-Level Case Aide/Assistant, you'll have the opportunity to make a meaningful impact in the lives of individuals and families while gaining valuable experience and skills. We offer comprehensive training, ongoing support, and opportunities for professional development.

How to Apply:

If you're ready to make a difference in your community and support individuals and families in need, we want to hear from you! To apply, please submit your resume and a brief cover letter outlining why you're passionate about becoming a Case Aide/Assistant.

Join us in providing support and assistance to those who need it most. Apply now to become an Entry-Level Case Aide/Assistant!