Total 28,549 customer service manager job vacancies in Islandwide

Roles & Responsibilities

· Help managing current and new customer accounts and invoicing

· Handling inbound and outbound phone calls

· Providing exceptional customer service

· Maintaining relationships with vendors and customers

· Solving customer problems and help resolve issues

· Prepare shipment quotes for customers and set up shipments as required by customers

· Excellent multitasking skills within workspace as well as computer software programs

A Customer Service Manager provides excellent customer service and promotes this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

· Improve customer service experience, create engaged customers and facilitate organic growth.

· Take ownership of customers issues and follow problems through to resolution.

· Set a clear mission and deploy strategies focused towards that mission.

· Develop service procedures, policies and standards.

· Keep accurate records and document customer service actions and discussions.

· Analyze statistics and compile accurate reports.

· Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.

· Keep ahead of industry’s developments and apply best practices to areas of improvement.

· Control resources and utilize assets to achieve qualitative and quantitative targets.

· Adhere to and manage the approved budget.

· Maintain an orderly workflow according to priorities.

Minimum Qualifications

· Proven working experience as a customer service manager, retail manager or assistant manager.

· Experience in providing customer service support.

· Excellent knowledge of management methods and techniques.

· Working knowledge of customer service software, databases and tools.

· Awareness of industry’s latest technology trends and applications.

· Ability to think strategically and to lead.

· Strong client-facing and communication skills.

· Advanced troubleshooting and multi-tasking skills.

· Customer service orientation

Responsibilities

• 5 Day Work (Branch Suntec/Orchard Area)
• Handling of Foreign and Local Office Tenants
• Ensuring Company Standards Are Well Maintained
• Be a Resource for Tenants Seeking Service and Information
• Managing Office Vendors
• Handle Marketing Activities
• Office Administration
• Office Facility Management
• Making Appointments for Sales Viewings

Requirements

• A Level, Diploma, Degree, others
• Face to Face and Email Customer Service Experience
• Working As A Team
• Responsible and Accountable
• Good Communication Skills
• Good Enthusiasm
• Willingness to Learn
• Dynamic, Independent, Reliable
• Flexible Approach
• Able to Offer Solutions to Daily Issues
• This position is from entry to mid level
• Candidates with sales experience are welcome to apply

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below. We regret that only shortlisted candidates will be notified. Thank you for applying.

Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc

To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets

Identify the needs and extend professional beauty advice and solutions to customer, provide professional skin, body analysis and recommend suitable range of aesthetic treatments and products to customer

Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards

Achieve and exceed sales targets, keep abreast on beauty treatments, procedures, technology and up-to-date developments in the beauty industry

Motivate, built-up good and positive team relationship and evaluating employee performance, provide feedback and coaching as required

Promoting the company’s Beauty services and products to customer, maintain a good after-sales relationship with customer and see that their inquiries are managed promptly, engage and establish relationships with customer from the daily-assigned pool of leads

Job Description

• Industry/Organization Type: Transportation and Storage
• Position Title: Customer Service Coordinator
• Working Location: Boon Lay
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3200 + AWS
• Duration: Permanent

Key Responsibilities

• Collaborate closely with customers to ensure all container specifications are accurate and adequately loaded onto the ship.
• Utilize PSA Portnet system to oversee and track vessel berthing schedules.
• Generate customer orders and enter them into the company's internal system.
• Handle and manage customer orders through the CTMS platform.
• Keep meticulous records of customer inventory and logistical activities within the CTMS database.
• Compile and maintain reports concerning inventory levels and status.
• Undertake additional tasks as assigned.

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role
• Proficient in Microsoft Office
• Candidates with experience in PSA Portnet and CTMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66219 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Greeting of clients and ensuring their purpose of visit is attended to
• Attending to clients' inquiries, including telephone inquiries and walk in customers
• Responsible for appointment and confirmation of appointments
• Responsible for registration of clients and processing of sales transactions
• Responsible for retrieval, filing, updating and recording of consultation cards
• Responsible for invoice generation using POS and manage other POS functions
• Responsible for administrative duties at Front Desk
• Facilities Management & Mail Distribution
• In charge of Call Centre - making calls to existing / old clients for in house events / promotions

Requirements:

• Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism or equivalent and above
• At least 1 year customer service/ front desk/ reception experience, preferably in retail / hospitality industry
• Excellent computer skills
• Possess a good command of spoken and written English.
• Able to communicate with Mandarin / Bahasa speaking clients
• A customer oriented and proactive individual with positive and friendly attitude
• Outgoing, responsible, committed and approachable personality
• Willing to work full day on Saturdays
• Work location : Orchard
• Outgoing, responsible, committed and approachable personality

Career -growth – an opportunity with us

• We are a company dedicated to education
• We provide excellent career opportunities, comprehensive training and attractive remunerations.

Customer Service Representative

Responsibilities:

• Track sales forecast and maximize sales revenue
• Interact actively with customers on forecast rationalization, materials management, capacity commitments, managing excess material, account receivables and IT related issues
• Communicate line capacity and work closely with customers to fill open capacity
• Prepare RFQs and pricing response to customers
• Support various internal Amkor groups and communicate any account issues, concerns or suggestions
• Drive factory performance
• Conduct presentations to management/customers
• Participate in sales strategy and developing procedures to support customers
• Co-ordinate and manage multi-region projects/programs where necessary

Requirements:

• Degree/Diploma in any discipline preferably with Business/Management background
• 3 – 5 years of relevant working experience in-house sales or customer service function
• Experience in semiconductor industry is an added advantage
• Meticulous with an eye for details
• Strong analytical, problem solving and organizational skills
• Able to prioritise and multi-task in a dynamic work environment
• Able to work both independently and as a team player with customers and world-wide cross-functional teams within the organization
• Possess excellent communication skills
• Occasional travel is required

Interested applicants, please kindly email your update resume to marketing@aristos-search.com. We regret to inform that only shortlisted candidates will be notified.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.

Job Highlights:

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Customer Service Officer

*From $2800 per month , Near MRT Stations

WhatsApp at +65 9176 4434

Job Descriptions:

• Attend to all customers' call in/walk in/online Ads enquiries and appointments

•Assist customers in a friendly and professional manner, both in person and over the phone

•Maintain customer databases and update customer information as necessary

• Fixing, rescheduling and reminders on customer appointments

• Perform invoicing and cashiering duties (payment/daily settlement)

• Reports data entry & consolidation for submission

•Document and track customer interactions and follow up on any outstanding issues

Job Requirements:

• Basic knowledge of Microsoft Excel

• Good interpersonal and communication skills

• Customer service oriented

• Team Player with Positive Attitude

• Preferably with experience

•No Experience are welcome as training will be provided

• Only Singaporean, PR or LTVP+ and Females will be considered

•Can speak English and mandarin

Benefits:

• High Incentive bonus

•Service commissions

• Career advancement opportunity

• Training will be provided

• Medical bonus

•Happy and positive Environment

Work hours:

* Weekday 11am-9pm ;

Weekends and PH 10am-7pm

*6 Off days per month

Summary of role requirements:

• Looking for candidates available to work full time
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2800 - $3800 per month

Work Location:( All near MRT and in shopping center)

• Orchard
• Raffles City
• Jurong East

Interested candidate, please drop us a WhatsApp at +65 9176 4434

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng/Paya Lebar/Ubi)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Make & receive customer inquiry calls
• Handle customer complaints and respond to customer reviews
• Collect & analyze customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Training provided to inexperience candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Details:

• $2400 - $2600 + AWS + VB
• Mon - Fri : (8am - 5.15pm)
• West

Job Description :

• Handle customer enquiries in a professional manner.
• Resolve customer enquiries in a timely manner.
• Manage client's customer feedback via WhatsApp.
• Verify and key complaints in the VIMS based on respective issues.
• Handle refund request and manage the refund petty cash float.
• Handle data entry of stocks for new machines installation into the handheld device and SAP system.
• Input sales invoices that are stuck in the SAP system due to various issues.
• Daily updating of market return stocks.
• Monthly transfer of damaged stocks to finance to write off.
• Weekly keying in first loading stocks for new machines installation via SAP system.
• Other duties as assigned by the Manager

Requirement:

• Min 2 years experience

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: +65 9448 6983

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to unacceptable submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

Responsibilities:

1. Greet patients warmly and assist with scheduling appointments, inquiries, and check-ins.
2. Manage phone calls, emails, and other communications promptly and professionally.
3. Provide accurate information about our services, including treatment options, pricing, and insurance coverage.
4. Coordinate patient appointments, ensuring efficient scheduling and proper documentation.
5. Respond to patient concerns and inquiries in a timely and empathetic manner, resolving issues effectively.
6. Collaborate with clinical staff to ensure a smooth patient flow and address any scheduling conflicts or urgent needs.
7. Maintain patient records and confidentiality in compliance with clinic policies and regulations.
8. Assist with administrative tasks such as billing, processing payments, and managing inventory as needed.
9. Uphold the clinic's standards of excellence in customer service and patient care.
10. Contribute to a positive and supportive work environment through teamwork and effective communication.
11. Assist with turning over, changing towels, cleaning and sanitizing the consult rooms and gym after every usage.
12. Assist and complete other tasks that are given by the manager.

Qualifications:

• Previous experience in customer service, preferably in a healthcare or clinical setting.
• Excellent interpersonal skills with the ability to build rapport and communicate effectively with patients and colleagues.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize responsibilities.
• Proficiency in computer systems and software and appointment scheduling platforms.
• Empathy, compassion, and a genuine desire to help others achieve their health and wellness goals.