Total 3,771 customer service manager job vacancies in D07 Golden Mile, Middle Road

This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store\\'s management team, assuming the role of Duty Manager at points throughout the week.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling.

Ensuring that the team comply with legal standards and company procedures at all times.

Ensuring that your team are fully trained in cash handling to minimise losses

Controlling debt and recover overdue or failed payments from customers

Maintaining accurate and timely payroll records.

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction

Liaising with other department Supervisors to monitor orders for delivery

Managing a team of customer focused individuals throughout reception and checkout area

To be successful in this role your skills and experience will include:

Passionate about providing exceptional customer service

Flexible, adaptable and enjoys working with, as well as managing a team

An excellent communicator and have some experience in supervising or managing a team.

Practical experience in the retail trade

RAS Trading UK, is a premier online e-commerce company established in July 2013. Renowned for our exceptional range of RFID blocking wallets, bags, credit card holders, and extensive pet supplies, we pride ourselves on innovation, quality, and customer satisfaction. We are seeking a dedicated and experienced Customer Service Executive to lead our customer services. This role involves interacting with customers to provide information in response to inquiries about products and services, as well as handling and resolving customer complaints.

Main duties include:
• Respond to customer inquiries via email, phone, live chat, and social media platforms, providing accurate and timely information on products and services.
• Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.
• Process orders, forms, applications, and requests from customers.
• Keep records of customer interactions, transactions, comments, and complaints.
• Manage customer accounts, updating details and providing customers with information about new products and promotions.
• Ensure customer satisfaction and provide professional customer support.

Skills and Education:
• Proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.

Join our vibrant beauty and wellness centre as a dedicated Customer Service Executive. Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Job Highlights:

· Employee discount

· Flexible schedule

· Performance bonus

· 2 days off per week, 1 day rest on the weekend

Responsibilities:

· Maintain efficient operations at the centre, upholding the highest standards of customer service.

· Oversee and coordinate daily tasks to ensure a seamless centre operation.

· Attract customers through appealing visual merchandising that reflects the essence of the centre.

· Collaborate with team members to boost sales and achieve business targets.

· Efficiently manage and control inventory to meet customer demands.

· Responsibly handle customer inquiries from multiple company communication platforms.

· Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

· 3 to 5 years of experience in retail management and possess a Diploma in any field or relevant qualifications in retail studies.

· Strong commitment to ensuring customer satisfaction and providing outstanding service.

· Proficient in Excel.

· Excellent communication and interpersonal skills.

· Detail-oriented with a focus on maintaining the outlet's aesthetics.

If you are passionate about retail operations and have a burning desire to drive the brand forward, this is the perfect opportunity for you! Join our passionate team and embark on an exciting journey in the beauty and wellness industry. Apply now to be part of our dynamic and rewarding environment.

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
• Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Minimum Diploma
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Located near MRT station
• Career growth with structured training opportunities

✅ Funeral Industry

✅ UP $3800

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Manage a team of Customer Service Officers and a housekeeper
• Attend to all enquiries from customers
• Assist operations team when required
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 2 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with an unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivaled comfort but also leaves a positive impact on the planet.

Customer Service Associates play a crucial role in fostering customer satisfaction and contributing to the overall success of the retail business.

You will be -

• An advocate for Sunnystep products among customers, corporate clients, and retail partners; address their concerns and respond to their inquiries in a prompt manner
• Responsible for addressing inquiries, monitoring complaints, and feedback through various channels of communication
• Engaging with consumers in the product development process by channeling their feedback to the team, addressing product quality issues, and collecting new ideas for product development
• Maintaining and regularly engaging with customer groups on social media and chat channels such as WhatsApp
• Engaging with our online customers regularly with live-streaming activities on various e-commerce and social media platforms
• Sending out newsletters regularly to our customer base; keeping customers informed about new product launches and marketing activities
• Planning and closely working with our retail partners with promotional activities and events
• Organizing regular client engagement and appreciation events, both online and offline, adding value to our customers and keeping them engaged in our community
• Sourcing and sending appreciation gifts to VIPs in our community

We want to speak with you if you are/have –

• Passionate about customer service and experience
• Excellent and positive service attitude
• Hardworking and highly proactive
• Excellence in critical thinking and analytical skills
• Self-motivated, result-oriented, independent, and able to multi-task
• A good team player with excellent interpersonal and communication skills
• Able to work under stress and thrive in a fast-paced environment

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Talent Acquisition Manager, Sheryl Elnar – sheryl@mysunnystep.com.

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?

If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?

If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energized and empathetic people who speak both Malay and English fluently to join our growing team of advisors in Singapore!

No relocation assistance is offered for this position, a working visa will be sponsored if required (subjected to MOM approval).

About the role

Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which makes every day totally different.

Core Responsibilities

• Respond to customers in Business level Malay and English (both spoken and written).
• Engage with our customers across our various channels including phone, email, and live chat.
• Connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships with them.
• Assess and solve brick-based problems quickly and confidently using the latest CRM tools.
• Cover a variety of shifts and weekends to ensure we offer best-in-class service.
• Represent the LEGO brand through our unique tone of voice.
• Prioritize and multitask to meet our customers’ expectations.

Play your part in our team succeeding

The LEGO Group is a more than 90 years old family-owned company who is true to our values of inspiring and developing kids.

Our Consumer and Shopper Engagement Advisors are motivated, multi-lingual, natural engagers with a positive attitude that is maintained even under pressure. We strive for employees to have a great work-life balance because it is important to have a satisfying career in addition to a happy private life. This position also gives Advisors the ability to be the voice of the consumer and deliver feedback to our internal stakeholders.

Do you have what it takes?

• Previous experience working in a customer facing role is a plus
• Proficiency using a computer, ability to quickly learn how to use different software
• Excellent people skills and emotional intelligence
• Attention to detail and ability to multitask and to prioritize
• Resilient mindset and ability to work in a fast-paced environment
• Highly proficient in both written and verbal in Business level Malay and English to communicate effectively with our consumers.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?

If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?

If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energized and empathetic people who speak both Cantonese and English fluently to join our growing team of advisors in Singapore!

No relocation assistance is offered for this position, a working visa will be sponsored if required (subjected to MOM approval).

About the role

Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which makes every day totally different.

Core Responsibilities

• Respond to customers in Business level Cantonese, Traditional Chinese and English (spoken and written).
• Engage with our customers across our various channels including phone, email, and live chat.
• Connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships with them.
• Assess and solve brick-based problems quickly and confidently using the latest CRM tools.
• Cover a variety of shifts and weekends to ensure we offer best-in-class service.
• Represent the LEGO brand through our unique tone of voice.
• Prioritize and multitask to meet our customers’ expectations.

Play your part in our team succeeding

The LEGO Group is a more than 90 years old family-owned company who is true to our values of inspiring and developing kids.

Our Consumer and Shopper Engagement Advisors are motivated, multi-lingual, natural engagers with a positive attitude that is maintained even under pressure. We strive for employees to have a great work-life balance because it is important to have a satisfying career in addition to a happy private life. This position also gives Advisors the ability to be the voice of the consumer and deliver feedback to our internal stakeholders.

Do you have what it takes?

• Previous experience working in a customer facing role is a plus
• Proficiency using a computer, ability to quickly learn how to use different software
• Excellent people skills and emotional intelligence
• Attention to detail and ability to multitask and to prioritize
• Resilient mindset and ability to work in a fast-paced environment
• Highly proficient in written and verbal in Business level Cantonese, Traditional Chinese and English to communicate effectively with our consumers in the Hong Kong market.

Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?

If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?

If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energized and empathetic people who speak both Korean and English fluently to join our growing team of advisors in Singapore!

No relocation assistance is offered for this position, a working visa will be sponsored if required (subjected to MOM approval).

About the role

Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which makes every day totally different.

Core Responsibilities

• Respond to customers in Business level Korean and English (both spoken and written).
• Engage with our customers across our various channels including phone, email, and live chat.
• Connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships with them.
• Assess and solve brick-based problems quickly and confidently using the latest CRM tools.
• Cover a variety of shifts and weekends to ensure we offer best-in-class service.
• Represent the LEGO brand through our unique tone of voice.
• Prioritize and multitask to meet our customers’ expectations.

Play your part in our team succeeding

The LEGO Group is a more than 90 years old family-owned company who is true to our values of inspiring and developing kids.

Our Consumer and Shopper Engagement Advisors are motivated, multi-lingual, natural engagers with a positive attitude that is maintained even under pressure. We strive for employees to have a great work-life balance because it is important to have a satisfying career in addition to a happy private life. This position also gives Advisors the ability to be the voice of the consumer and deliver feedback to our internal stakeholders.

Do you have what it takes?

• Previous experience working in a customer facing role is a plus
• Proficiency using a computer, ability to quickly learn how to use different software
• Excellent people skills and emotional intelligence
• Attention to detail and ability to multitask and to prioritize
• Resilient mindset and ability to work in a fast-paced environment
• Highly proficient in both written and verbal in Business level Korean and English to communicate effectively with our consumers in the Korea market.

Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?

If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?

If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energized and empathetic people who speak both Japanese and English fluently to join our growing team of advisors in Singapore!

No relocation assistance is offered for this position, a working visa will be sponsored if required (subjected to MOM approval).

About the role

Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which makes every day totally different.

Core Responsibilities

• Respond to customers in Business level Japanese and English (both spoken and written).
• Engage with our customers across our various channels including phone, email, and live chat.
• Connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships with them.
• Assess and solve brick-based problems quickly and confidently using the latest CRM tools.
• Cover a variety of shifts and weekends to ensure we offer best-in-class service.
• Represent the LEGO brand through our unique tone of voice.
• Prioritize and multitask to meet our customers’ expectations.

Play your part in our team succeeding

The LEGO Group is a more than 90 years old family-owned company who is true to our values of inspiring and developing kids.

Our Consumer and Shopper Engagement Advisors are motivated, multi-lingual, natural engagers with a positive attitude that is maintained even under pressure. We strive for employees to have a great work-life balance because it is important to have a satisfying career in addition to a happy private life. This position also gives Advisors the ability to be the voice of the consumer and deliver feedback to our internal stakeholders.

Do you have what it takes?

• Previous experience working in a customer facing role is a plus
• Proficiency using a computer, ability to quickly learn how to use different software
• Excellent people skills and emotional intelligence
• Attention to detail and ability to multitask and to prioritize
• Resilient mindset and ability to work in a fast-paced environment
• Highly proficient in both written and verbal in Business level Japanese and English to communicate effectively with our consumers in the Japan market.

Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?

If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?

If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energized and empathetic people who speak both Mandarin and English fluently to join our growing team of advisors in Singapore!

No relocation assistance is offered for this position, a working visa will be sponsored if required (subjected to MOM approval).

About the role

Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which makes every day totally different.

Core Responsibilities

• Respond to customers in Business level Mandarin/ Traditional Chinese and English (both spoken and written).
• Engage with our customers across our various channels including phone, email, and live chat.
• Connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships with them.
• Assess and solve brick-based problems quickly and confidently using the latest CRM tools.
• Cover a variety of shifts and weekends to ensure we offer best-in-class service.
• Represent the LEGO brand through our unique tone of voice.
• Prioritize and multitask to meet our customers’ expectations.

Play your part in our team succeeding

The LEGO Group is a more than 90 years old family-owned company who is true to our values of inspiring and developing kids.

Our Consumer and Shopper Engagement Advisors are motivated, multi-lingual, natural engagers with a positive attitude that is maintained even under pressure. We strive for employees to have a great work-life balance because it is important to have a satisfying career in addition to a happy private life. This position also gives Advisors the ability to be the voice of the consumer and deliver feedback to our internal stakeholders.

Do you have what it takes?

• Previous experience working in a customer facing role is a plus
• Proficiency using a computer, ability to quickly learn how to use different software
• Excellent people skills and emotional intelligence
• Attention to detail and ability to multitask and to prioritize
• Resilient mindset and ability to work in a fast-paced environment
• Highly proficient in both written and verbal in Business level Mandarin/ Traditional Chinese and English to communicate effectively with our consumers in the Taiwan market.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job description:

Global Support Centre is seeking for a Field Service Manager who will be leading a team of graduate aerospace engineers in multi-discipline functions based in Singapore and in the region, supporting the Boeing fleet in the region to advance safety, increase reliability and promote customer operational and maintenance efficiency in an environment of exponential fleet growth.

Job responsibilities:

This position would lead the team in accomplishing its mission by:

• Providing training and technical support to customers on various subjects covering maintenance engineering, reliability and maintainability and operational concepts :
• Providing consultation, support and training on many BCA/BGS products and services associated with aircraft sales and marketing, airline operation enhancements and the region aviation industry as a whole ;
• Providing in-country technical and project management expertise in support of BCA strategic initiatives and airline safe operation;
• This position and assignment requires close coordination between multiple Boeing organizations.

Other job related information:

• Frequent engagement and interaction with customers and Boeing senior management is required.
• Frequent travel of 25%- 50% of the time within Asia region and globally.

Basic Qualifications:

• Bachelor degree in Business, Science, Technology, Mathematics or Engineering
• 10 to 15 years of relevant experience in the aerospace industry
• Minimum of 3 years’ experience leading teams or projects