Total 11 Internship customer experience manager job vacancies in Others category in Malaysia

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do :

Culture and Engagement

• Involves collaborating with all of the team across departments and to build a positive working environment and productive organization.
• Support the team to have end-to-end preparations for all our events, supporting in building a plan, implementing and coordinating internal activities, ie. Townhall, engagement events

Advisory and Ops:

• Support HR administration such as creating simple reports/deck, letters, and drafting communications 
  

Adhoc:

• Support PAO project if necessary

• Strong interpersonal & communication skills, both verbal and written, with the ability to influence others.
• Confident, energetic, creative, experience in handling events, and able to work independently with minimum guidance.
• Using data to identify needle-moving initiatives that improve the employee experience
• Excellent english skills spoken and written (must be tested)
• Have a strong ownership
• Ideally, a Master’s Degree in Communications or English Language

Good to Have

•  Copy-writing
• Have experiences in leading activities during university or internship

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

PRIMARY DETAIL

• Collaborative, friendly and supportive team environment
• Excellent employee benefits, including 17% employer superannuation
• Vibrant University campus close to public transport

THE ROLE

We are looking for an enthusiastic team member who is passionate about student support, customer service and higher education sector. As our International Student Experience Officer, you will be responsible for creating an environment that is inclusive, vibrant, and supportive of our international students to help them join the wider Faculty of Science and Engineering community. You will be creative, innovative and open to student feedback as you seek new ways to enhance the student experience and create opportunities for student engagement in increasing international students. Your excellent communication skills will help foster positive relationships with students from all backgrounds.

Reporting to the Student Experience Manager, you will:

• Develop and coordinate the implementation of communication strategies to promote key student experience initiatives and events with a key focus on International students;

• Coordinate student programs for example, Unit Representatives, Peer Assisted Study Sessions, and Student Ambassadors;

• Resolve queries and provide advice to staff and students regarding the Student Success programs and other student services within the University;

• Collect, review and evaluate data and reports from multiple sources to identify and continually improve the student experience in increasing International students;

• Coordinate and maintain records and constructive relationships with Macquarie University Alumni;

• Provide administrative support, study skills, course planning, wellbeing sessions and orientation to International Students;

• Scope, plan, manage and evaluate the implementation of targeted outreach projects, initiatives and events aimed at raising the Faculty’s profile and experience of student cohorts.

About Us

The Faculty of Science and Engineering is a young and dynamic faculty driven by the spirit of discovery. Here we nurture the next generation of science and technology innovators. From a handful of students on the University’s first day, the Faculty now serves over 9000 students across all our courses.

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 59 years ago, we have aspired to be a different type of university. Over the years, we’ve grown to become the centre of a vibrant local and global community. Connect with us today.

To Apply

To be considered for this position, please apply online by submitting your cv and a separate cover letter (2-page maximum) that demonstrates how you meet the following selection criteria:

Essential:

• A degree in a relevant area such as marketing or communications and / or relevant experience preferably in the higher education sector

• Substantial relevant administrative experience at an appropriate level

• Understanding of key legislation, policies, and procedures relevant to international students

• Understanding of the challenges faced by students participating in alternative pathways to tertiary education, including the complex nature of the international student experience.

• Ability to work collaboratively across teams to achieve shared objectives

• Strong focus on delivering an exceptional student experience and customer service

• Highly developed written and verbal communication skills

• Highly developed organisational skills and demonstrated ability to meet deadlines

Salary Package: $93,017 - $102,676 (HEW 6) p.a. plus 17% employer's superannuation and annual leave loading.

Appointment Type: Full-time, continuing.

Enquiries:  Lizzy Clarkson, Student Experience Manager at lizzy.clarkson@mq.edu.au.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

01/04/2024 11:59 PM

Diversity and Inclusion

We're looking for you, if You:

• Have good command of written and spoken English,
• Have good analytical and communication skills,
• Are engaged and can easily adapt to new situations,
• Are able to work with the team and under deadlines,
• Are proactive and enjoy taking on challenges.
   

You'll get extra points for:

• Knowledge of Microsoft technologies is welcome ,
• Powershell and MSSQL - nice to know,
• Knowledge of working in the cloud and managing a large number of servers is welcome,
• Working with large amounts of data and a distributed environment,
• If you want to work in the AGILE system - we invite you - we do not miss any meetings,
• You're not afraid to ask,
• You actively seek knowledge,
• You can be independent at work and you are not afraid of challenges,
• You know what good documentation looks like.

Your responsibilities:

• assistance in ongoing TIM work (manager's incident),
• creating documentation of activities,
• assistance in implementing a new version of QRM and new servers (along with all the applications listed below),
• automation of repetitive activities.

Information about the squad:

• We work in three locations - Poland, the Netherlands, the Philippines,
• We support over 220 Windows-based servers (local cloud) - deploy, managment, security care,
• We use the following technologies: QRM, Windows Server, MSSQL, SSAS, SSIS, SSRS, HPC, Elastic  Search, IIS, UAC, Azure,
• We support and develop proprietary tools,
• We work from 9am to 5pm (5 days a week, 2 days in office).

For more information on the Summer Internship Experience and to learn more about the program's objectives, as well as the recruitment process, click here.

The role naming convention in the global ING job architecture will be “Intern I”.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity

Adobe's Student-Athlete Micro Internship Program is focused on giving athletes a unique opportunity to gain valuable skills and work on real-world projects. As an Adobe intern, you’ll put your smarts and creativity to work on business-critical projects, you’ll be mentored by the top talents in your field, and you’ll get all the credit when you dream up our next big thing.

Overview of Adobe’s Student Athlete Micro-Internship

Are you passionate about creating employee experiences, driving measurable business impact, and using research to inspire change? Do you want to craft the future of onboarding at a leading technology company in a time of outstanding growth and opportunity? If this sounds like you, read on.

At Adobe, we believe onboarding is one of the most important phases of the employee journey and, with thousands of new joiners each year, it’s an area that’s ripe for innovation at scale. Join us in our mission to set new joiners up for success and deliver an exceptional Adobe experience.

What You'll Do

• Develop a short video and/or presentation highlighting Adobe's unique onboarding experience. This video/presentation will serve as an internal marketing tool to showcase the company's commitment to new joiner success.
• Research and compile a comprehensive presentation/report on industry-leading onboarding practices, including case studies about other organizations and recommendations for Adobe.
• Collaborate with the team on priority initiatives, such as planning community-building events, refining storytelling and communications strategies, and curating experiences for incoming employees.

What You Need to Succeed

• Must be a student-athlete currently enrolled in a school-sanctioned sport and pursuing a U.S.-based accredited college or university with a target graduation date between December 2024 - December 2026
• Passion for Facilitating New Employee Success: Demonstrate genuine interest in aiding new team members in their transition into the Adobe community.
• Proficiency in Creative Storytelling and Design: Bring expertise in visual communications, including presentation design and video production.
• Research and Analytical Skills: Ability to conduct research thorough interviews and publication review, and synthesize findings into clear, actionable recommendations.
• Effective Time Management and Project Execution: Demonstrate the capability to develop and adhere to project plans, consistently delivering high-quality outcomes within designated timelines.
• Exceptional Presentation Skills: Communicate ideas persuasively and professionally through compelling presentations.
• Creative Problem-Solver with a People-Centric Focus: Offer innovative solutions while prioritizing the human element in addressing challenges and fostering a supportive workplace.

Please visit Adobe's Student Athlete Program page on our website to find out more information about this program.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $25.00 -- $30.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Facility:

Work From Home - Ohio

Department:

IT

Schedule:

Part time

Hours:

20

Job Details:

This cooperative (co-op) education position will allow students pursuing a degree in science, technology, medicine, nursing or other applicable discipline to gain valuable experience in healthcare based research. Under supervision, the student will be complete a project as defined by the scope of work established between the student, his/her advisor and a DCH-based mentor. A copy of the scope of work will be included with this job description for each student. All students must be currently enrolled in a degree-seeking program at an accredited college, university, or technical school. All students participating in cooperative education at DCH will be expected to adhere to all DCH values, standards, and policies.

Department Specific Job Details:

This internship is part of the Ohio Third Frontier Diversity & Inclusion Technology Internship Program. The project this year is to develop scripts using an open source software platform named Selenium, which will be used to monitor the performance of DCH applications and digital experience. This will improve the user experience and reliability of DCH applications.

Education Requirements:

Bachelors: Information Technology

Certification/License Requirements:

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to careerwithus@recruitexpress.com.sg

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to careerwithus@recruitexpress.com.sg

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Location: Central

Position: Internal Auditor (No exp required/hybrid) - CK (18815)

Job Description

• Work effectively as a team member, manage own time in line with budget, share responsibility, maintain communication, and update Manager on progress made proactively and ensure assigned audit tasks are timely delivered.
• Develop and maintain productive working relationships with internal audit clients’ personnel.
• Evaluate internal controls, apply professional audit techniques, prepare audit work papers, develop solutions, and document findings as part of conducting financial, operational, and compliance audits with Internal Audit clients.
• Execute tests per Internal Audit Program and ensure that working papers are of the highest quality.
• Identify issues, draft, and submit audit findings (findings, root causes, risks, and recommendations) for review by Manager.
• Assist Manager in preparing for meetings, participating in meetings and taking minutes.
• Perform basic administrative duties as needed on a day-to-day basis.

Job Requirement

• Degree/Diploma in Accounting or Finance/Business related discipline.
• Previous experience in a public accounting firm, internal audit department of listed companies or MNCs preferred.
• Proficient in use of Microsoft Excel Pivot Tables, Vlook Up and data analysis exposure such as Power BI, Tableau, Python will be a strong plus.
• Working knowledge of SAP/ACL/TeamMate/Pentana is preferred.
• Able to travel at least 30% in Asia.

Interested applicants please send your resume to Calista@pasona.com.sg with email subject header "Job Application for [Internal Auditor (No exp required/hybrid) - CK (18815)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Able to commit for at least 3 months period
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to lynnho@recruitexpress.com.sg

Thank You.

Lynn Ho R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

JOB DESCRIPTION

You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™

We want long term, valued relationships with our consumers, and we want to provide brand content and supporting communications that are personal, captivating. We look beyond just delivering ‘the right message at the right time’! We are accelerating our data, technology, processes and people to bring local and personal experiences, engagement and communications across Europe.

We’re looking for a Digital Customer Success Data Analyst Intern, based in our European Headquarter in Brussels. The role will support in driving this agenda, implementing new ways of working and streamlining value-added processes within the digital wholesale environment

ABOUT THE JOB

• You’ll monitor partner performance, look and drive continuous improvement efforts based on data analytics, work with our digital database.
• You’ll review business performance against Key Performance Indicators, providing ad-hoc analysis, and contributing to the latest projects.
• You’ll support the Digital O2CX team in the validation process of current and new reporting for Daily, Weekly, Monthly and Quarterly reviews.
• You’ll develop and maintain wholesale tools for our biggest digital customers to ensure delivery tracking and error solving
• You’ll manage product samples between Levi’s Digital Cluster and Partners.
• You’ll partner with the Digital Sales, Marketing and Merchandising Teams to support in managing the execution of assortment launches and content.

ABOUT YOU

• You're a good communicator and you articulate end-results and use clear objective setting.
• You consider yourself as a pragmatical and creative thinker, with problem-solving skills.
• You enjoy teamwork and you're organized with an detail-oriented, analytical mindset.
• You’re able to build strong business relationships.
• You drive innovation and collaboration across multiple geographies and departments.
• You’re familiar with Excel VBA functions, SQL Database, Python
• You already gained first experience with SAP systems
• You would like to work in big data missions.

Start date: August for 6 months.

WHAT WE OFFER

• Unique opportunity to help shape the European Digital landscape for both the Levi’s® and Dockers® brand.
• An outstanding work experience placement in an award winning international, energetic and fun environment.
• A work appointment at the world’s number one denim brand working with high calibre, experienced professionals.
• Unrivalled exposure to senior management & high level of responsibility.
• Interaction with teams from the biggest digital wholesale players in North Europe.

LOCATION

Warsaw, Poland

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.