At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Rumford Community Home has a standard Residential Care Unit (36 beds) and a locked Dementia Residential Care Unit (17 Beds). The Residential Care Director will be responsible for overseeing both of these units.
Essential Duties:
• Ensures every employee has a signed job description and ensures a documented clinical orientation.
• Defines duties and establishes the general pattern of delegated authority and responsibility according to the scope of that position.
• Sees that physical facilities, equipment and supplies are present to render adequate resident care.
• Establishes standards of coverage for 24 hours, 7 days a week in the residential care department and approves necessary changes.
• Recommends needed policies to the administrator and Director of Nursing for implementation. Assures all current policies are adhered to.
• Aids in the establishments of personnel policies which will assure reasonable hours of work, adequate re-numeration, security of tenure and acceptable working conditions.
• Directs and coordinates the functions of subordinates.
• Directs efficient interdepartmental working relationships
• Studies the functions and activities of other departments and interprets these to the employees of the department.
• Supervises and assists with the maintenance and satisfactory working conditions within the residential care department.
• Establishes and carries out effective communications within the nursing department.
• Sets up the budgetary request based on past requirements and future needs, and administers the allowed budget for the residential care department.
• Advises Administrator of any equipment or supplies needed. Also informs maintenance of equipment that needs to be repaired.
• Communicates with external customers as needed including venders, suppliers and emergency personnel.
• Plans, directs and participates in programs of in-service education. Keeps recorded record of state regulated training for all staff of the residential care unit.
• Selects, appoints, promotes and discharges the members of the nursing service.
• Establishes the standards of maintaining effective disciplines.
• Promotes effective working relationships with administrator, medical staff, personnel, volunteers and agencies affiliated with the facility.
• Arranges and conducts residential care staff meetings.
• Is responsible for or may delegate the ISP (Individual Service Plans) team meetings and/or preparation.
• Responsible for oversight of resident needs for outside medical providers and coordination for continued resident care.
• Responsible for or designates responsibility for the RCA process to ensure assessments reflects the condition of all residents.
• Operates within the approved personnel budget.
• Gives guidance to personnel as needed, evaluates performance, discusses progress, and need for improvement and prepares evaluation of performance as directed.
• Makes rounds on all residents as indicated. Reports any clinical needs to the Director of Nursing, or the medical director.
• Responsible for assuring accurate recording of medication and narcotics to procedure/regulation.
• Reviews periodic checks of attendance records.
• Keeps administration and subordinates informed.
• Maintains effective functioning of the organization.
• Guides staff members individually on professional matters as requested.
• Attends meetings and department head meetings as scheduled.
• Promotes good facility/community relations.
• Uses and is knowledgeable regarding information technology systems necessary to carry out job function.
• Assist in the development and participates in new employee orientation program.
• Actively participates in performance improvement, Quality Assurance, Continuous Quality Improvement (QA/CQI), and Resident Safety meetings
• Attends state/federal in-services, reads, signs, and returns copy of in-service subject.
• Ordering of supplies as needed
• Responsible for but may delegate pieces of Kronos Time Keeper
• Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.
• Consistently initiates interaction to aid individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).
• Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.
• Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
• Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.
• Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.
Education and Experience:
• High school diploma
• Ability to read, write, and communicate the English language in an understandable manner
• Possess current, valid Maine personal care support certification, and Certified Medication Technician
• Basic computer knowledge
• Good working knowledge of common business office machines
• Able to maintain and file personal records and medical records in accordance with established policies/ procedures
Knowledge, Skills and Abilities:
• Represent the organization in a positive manner, support and encourages strong morale within the team and maintain effective, professional relationships with others
• Ability to engage patients and team members utilizing the CMH Experience Standards
i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
