Total 3,561 construction safety health supervisor job vacancies in Customer Service category in Malaysia

Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.

Key Responsibilities:

· Allocate shifts to external staff in a timely manner, based on client requests and requirements.

· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.

· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.

· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.

· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.

· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.

· Prepare and send report to relevant team/department before end of shift.

· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.

· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.

Qualifications:

· Diploma or Bachelor's degree in any field.

· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.

· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.

· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.

· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.

· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.

· Flexibility to adapt to changing priorities and requirements.

· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.

Benefits:

· Competitive salary commensurate with experience.

· Ongoing training and professional development opportunities.

· Collaborative and supportive work environment.

Working Hours:

· 24 HRS (Shift On Rotation).

If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

職位概述：我們正在尋找一名專門的客戶服務官加入我們的團隊，負責監督外部員工的日常輪班分配，確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體，與護士和客戶保持溝通，並及時解決任何投訴或疑慮。此外，客戶服務官將參加營運會議，提供部門和家庭護理狀態的最新訊息，並努力實現管理層設定的目標。

主要責任：

· 根據客戶要求和要求，及時為外部員工分配班次。

· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。

· 定期與護理人員和客戶聯絡，以確保適當的人員分配並解決任何疑慮或要求。

· 通知客戶和員工輪班確認，並確保與同事和管理階層有效溝通訊息。

· 監控並解決現場工作人員和客戶提出的投訴或疑慮，必要時上報給管理階層。

· 確保外部員工在系統中準確接收他們的名冊，特別是當多個客戶在分配的時間範圍內需要服務時。

· 在輪班結束前準備並向相關團隊/部門發送報告。

· 參加營運會議，提供局和家庭護理狀況的最新信息，並為實現既定目標做出貢獻。

· 承擔不時出現的任何其他任務，支援客戶服務團隊的整體效率和有效性。

資格：

· 任何領域的文憑或學士學位。

· 擁有豐富的客戶服務經驗，醫療或保健相關行業的經驗將是一個優勢，但不是必需的。

· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。

· 優秀的口頭和書面溝通能力，能夠清晰有效地傳達複雜訊息。

· 強大的組織能力和對細節的關注，能夠在快節奏的環境中管理多項任務和優先事項。

· 能夠與組織各級的同事和利害關係人協作。

· 靈活地適應不斷變化的優先事項和要求。

· 具有同理心和耐心，真誠地希望支持員工和顧客。

好處：

· 與經驗相稱的具競爭力的薪資。

· 持續培訓和專業發展機會。

· 協作和支持性的工作環境。

工作時間：

· 24 HRS（輪班換檔）。

如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響，我們鼓勵您申請這個獎勵機會。加入我們的團隊，幫助我們履行改善醫療服務和病患治療結果的使命。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 事假
• 開放文化
• 個人發展機會

Do you pride yourself on providing outstanding customer service?

Are you currently seeking a new challenge?

The Reception Supervisor will support the Manager with ensuring guests experience a high level of service and will be their first impression of the hotel. You’ll supervise the Guest Experience team working front of house, providing support and direction on how to provide a high-level service ensuring standards, procedures & regulations are always followed whilst also taking responsibility for monitoring guest satisfaction throughout their stay.

What will I do?

• Point of contact for all hotel guests
• Supervise & motivate your team in order to provide high quality service for guests
• Review room allocation and make sure the correct rooms are allocated to the right guest as well as having a full understanding regarding the hotel facilities available
• Knowledge of all rates, packages and special promotions
• Know the local area, to include attractions, directions and supply guests with relevant information
• Ensure all special requests are followed through
• Handle any issues or complaints which may arise
• Presentation and appearance of your team is to company standard
• Deputise for the Front Of House Manager, in their absence

Is this the role for me?

• Previous experience in a guest experience capacity or front of house within a hotel environment
• Relevant qualifications – front of house, hospitality or business management
• Able to demonstrate your ability & experience in providing high quality service
• Previous supervisory / management experience
• Passionate about customer service, presentation & cleanliness
• KPI and target driven
• Ability to multi-task

Why The QHotels Collection?

• Family and Friends discounts in hotels across The QHotels Collection
• Free onsite parking
• Various Employee celebratory days throughout the year
• Support with training & professional qualifications, including course fees!
• Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio
• Internal talent exchange network
• Access to an Employee Assistance Programme, 24/7, 365 days a year

At The QHotels Collection, we are proud to be a Disability Confident employer. Our culture centres around diversity, inclusion, and equal opportunities for all. If you would like to discuss your application further in relation to the Disability Confident, please do reach out via email to resourcing@theqhotelscollection.co.uk.

The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Apply Now
















Service Supervisor


Laverton, Vic


With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.  We now have a rare and exciting opportunity for a driven and experienced Diesel Technician with leadership experience to become our next Service Supervisor at our Laverton branch.     ABOUT THE ROLE We are seeking a highly motivated and developing leader to join the team as a Service Supervisor.  Reporting to the Service Manager, the Service Supervisor is responsible for providing supervision and guidance to a team of technicians and apprentices while ensuring customer needs are






... Click here to view more detail / apply for Service Supervisor

Your career progression as a Care Supervisor could be right around the corner at Camberley Heights Care Home in Camberley. The home is looking for an experienced care sector professional like you to support with leading a team to ensure the care we deliver is of the highest standard.

This is your opportunity to shine and really make a difference to the lives of others by showing your experience, warmth, and leadership.

As a Care Supervisor, you will manage a small team of Care Assistants and Senior Care Assistants within the Care Services Team. You will be responsible for promoting and delivering person-centred care within Avery Collection’s care philosophy, ensuring you are mindful of each resident’s age, gender, sexuality, ethnicity and spiritual needs.

In addition, you will manage the team providing support, guidance and ensuring all Avery Collection’s processes and procedures are followed to the highest standards ensuring resident’s choices, dignity, independence and personal safety being at the core of all care and support activity.

Your Money - Great Team Players Need Great Rewards

• £ 13.50 per hour
• Enhanced pay options
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Exclusive employee discounts incl. retail and leisure savings
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for a new Receptionist in the Womens Health Team. The successful candidate will need to possess good keyboard skills and have experience of working in a busy, challenging environment. The working rota will include general reception duties, meeting and greeting the patients and visitors to the department, answering the telephone to enquiries, booking and cancelling appointments, waiting list management, filing, clinic preparation of medical records, assisting all members of the multi-disciplinary team and communicating the relevant information in a timely way. Good communication skills are essential for this role and also the ability to cope under pressure. You will need to be confident working both in a team, and working independently. We are looking to recruit someone who has exceptional IT and record keeping skills and a knowledge regarding confidentiality and data protection. If you believe you have good customer service skills with a pleasant professional manner, then please apply. NHS experience is desirable but not essential, full training will be given. Working Pattern: 24 hours per week, 3 days a week (days to be confirmed), 08:30 - 17:00. Interview Date: To be confirmed For further information please contact: Debbie Kneale; Service Manager on 01271 322248 This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Looking to recruit a Helpdesk Supervisor to join a leading Facilities Maintenance contractor based in Lewisham

Offering £30,000 - £32,000 + bonus and benefits

• We are after someone who has previous FM helpdesk experience
• Is able to provide an effective on site service to clients and customers
• Monitor call reports/ produce data to provide insights into productivity
• Support the FM helpdesk by receiving calls, logging onto Support System and monitor sickness/ absence
• Able to support and lead two Administrators

Monday - Friday 8-5 Based in Lewisham full time

This role is an excellent opportunity to join a leading FM company that provide progression and support. For more information on this role please apply with an updated cv and we will be in touch!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

SERVICE SUPERVISOR

RESPOSIBILATY

• Involve in the day-to-day operation of the restaurant.
• Person in charge on the floor in the absent of managers.
• Report to Outlet Manager on all restaurant matters.
• Give timely feedback about outlet’s performance and staff progress.
• Assist with the sales target, quality and service performance of the outlet.
• Assist in sales and service target including strategies in achieving targets.
• Apply systematic approach in training and developing staff.
• Motivate and reinforce staff disciplines.
• Maintain and ensure restaurant image, food quality, excellence customers as well as staff initiatives.
• Assist in labor and food course control.
• Maintenance of outlet properties including up keeping of outlet unit, furniture, equipments, utensils, cookery etc.
• Assist in liaising with internal department s, mall managements, as well as suppliers.
• Ensure work place safety and food hygiene standard are met.
• Assist in documentation of daily sales and operation reports, as well as collating monthly reports and documents for on time submission.

REQUIREMENTS

• Candidate should possess at least N level, O level, A level certificate, diplomas or degree of any field.
• Minimum 2 year experience in F&B, restaurant of hotels fill.
• Candidate must have the passion to serve, eyes for details, understands customers’ needs and able to continuously to generate of loyal patrons and regular customers.
• Candidate must possess excellence interpersonal and leadership skill, able to lead and promote team work to expand capabilities.

OTHER INFORMATIONS

Shift work, able to work on weekend and public holidays.

Meal, uniform allowance, medical and dental benefit.

OT, CPF, Annual Bonuses apart from basic salary.

Candidates interested in the above position, please forward your detailed resume to hr@ambush.com.sg indicating

Earliest available date
Current & expected salary

Employment history
Reason for leaving all employment

Referral information

Job Title: - Care Support Worker - Mental Health Location: - Oxford Health NHS Foundation Trust Pay Rate: £11 - £20 Hours: - Flexible About the Trust- Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across the Thames Valley and beyond. As a large Trust, there is a variety of opportunities both in communities and hospitals. By working in partnership with a range of organisations such as universities, Oxford Health works hard to promote innovation in healthcare, support research and to train doctors, nurses and allied health professionals. As a member, youll have fantastic benefits: Competitive pay rates work this week, get paid next week Manage your shifts and timesheets on the go access your My Bank shift portal anywhere, anytime online or through your smartphone Essential support when you need it 24/7 365 days Call us anytime Multi-locational - work across neighboring Trusts First choice of shifts or placements at your Trust access before they are made available to agency Varied working options to suit your lifestyle access to the Bank gives you options of ad hoc shifts or fixed Term placements Training and development opportunities Build holiday allowance for every shift you work Stakeholder pension scheme available What you'll be responsible for: Monitoring patients' conditions by taking temperatures, pulse, respirations, and weight. Assisting in the delivery of patient care as directed by the Registered Nurse Ensuring that the patient is the prime focus when making decisions about their care and wellbeing. Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected. The role will involve, but not be limited to you performing the above Who are NHS Professionals? We specialise in putting people in places to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and we strongly encourage suitably qualified applicants from a range of backgrounds to apply. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

Please see attached the job description and person specification for more information about this role.

The Service Operations Lead will support the management Incident and Problem Management activities for Queensland Health's enterprise corporate solutions (including SAP finance (S/4HANA), SAP HCM and Workbrain). The Service Operations Lead reports to the Manager, Corporate Systems Support. The position links closely with other teams within Queensland Health, its suppliers and its clients, to ensure an effective integrated solution is maintained.
About Corporate Enterprise Solutions:
This exciting job opportunity falls under the Corporate Enterprise Solutions branch within the Department of Health and provides solutions and services that support Queensland Health's enterprise corporate applications while also supporting the payroll transactional processes. This application suite includes the largest integrated rostering and payroll solution in the public sector and the finance, business and logistics solution and management environment. 
What we are looking for:

High level of political astuteness and ability to manage contentious and complex issues with sensitivity,

... Click here to view more detail / apply for Service Operations Lead, Queensland Health

Please find attached job description for full details. Advertising date : 19th April 2024 Closing date : 10th May 2024 We welcome your application.