Total 365 communications officer job vacancies in D13 Macpherson, Braddell

Job Scope:

• Manage the website, ensuring timely updates to content, and adherence to style guides

• Manage the social media assets, including content planning, tracking and identifying best practices

• Prepare relevant analytics reports; identify and track items for action

Requirements:

• Degree in communications or IT-related discipline

• At least 3 years of practical and relevant experience in managing websites and social media channels

• Strong command of the English language

• Excellent written, spoken, presentation, interpersonal and project management skills

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator) and/or other design software

Location: Clarke Quay

Salary: $4800 - $5100 / month

Contract Duration: 1 year

Working Arrangement:

Mon to Thur : 8.30 am to 6.00 pm

Fri : 8.30 am to 5.30 pm

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Job Description

• Provide facilities management services for shopping malls
• This includes cleaning, pest control, horticulture, security management, ACMV, M&E, building services etc through our appointed term/ sub-contractors.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects for the shopping mall that you are assigned to.
• In addition, you will be responsible for car park management.
• Manage and attend to all feedback and service requests in a timely manner.
• Promote good relations with our partners and tenants.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Maintain building operation manual and any records relating to the building.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties are assigned by the Supervisor.

Requirements

• Minimum Higher NITEC/ Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 2 year of relevant working experience, preferably in managing commercial properties or alternatively, possess at least 3 years of facilities management experience.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Preferably possess certification for Fire Safety Manager.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.

Responsibilities of Environmental Control Officer (ECO)

• They should maintain the Proper disposal of construction waste/ marine clay
• They Should control Noise, air and water pollution
• They must watch Food hygiene in on-site canteens (if any)
• They Prepare and submit a Site Environmental Control Report to the workers on the construction site
• They investigate environmental issues at the workplaces
• They should take care of the Proper maintenance of septic tank(s)/ holding tank(s), chemical/ portable toilet(s), and other sanitary facilities; and any other environmental health matters.
• They Identify environmental issues and recommend measures to rectify the irregularities
• Their main role is maintaining good environmental health standards among the workers and workplace

Responsibilities

• Providing office day to day admin support

• Assist the team in communicating with the status of the outstanding tasks

• Handling all customer matters

• Sending out weekly report

• Learning the Singtel system and assisting customer needs and enquiries

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Excel

• Team player and ability to collaborative and work effectively

• Able to work 5.5 days per week

Responsibilities

• Providing office day to day admin support

• Task to configure other IT devices

• In charge of doing devices exchanges and redemptions

• Assist the team in communicating with the status of the outstanding tasks

• Handling customer complains

• Learning the Singtel system and assisting customer needs and enquiries

• Weekly stock counts

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Office

• Team player and ability to collaborative and work effectively

• Able to work under pressure with high adaptability and initiative within a dynamic environment

Job responsibilities:

1.Handles various kinds of supplier reports, such as POS, Inventory & Claims

2.Handles inventory price adjustment and inventory reconciliation

3.Able to manage the purchasing, rescheduling and cancellation process.

4.Co-ordinate and follow up closely for the daily operation job requirement

5.Ad hoc duties assigned by supervisor

Requirement:

1.Diploma/degree holder or equivalent.

2.At least 3-5 years of rebate and purchasing experience

3.Experience in semiconductor industry will be an added advantage

4.Proficient in Microsoft Office applications especially Excel.

5.Ability to thrive in a fast-paced environment

6.Oracle (ERP) System experience is an advantage.

Job Description :

You will carry out inspections and audits of permitted sites and produce written reports capturing the findings. You will sometimes have to take tough action to achieve these aims, and on occasions, need to investigate environmental offences. You may also be required to occasionally give evidence in a court of law.

Job Description & Requirements

· Greet guests and visitors warmly and make them feel welcome and attended

· Manage guests/customers queries, requests, feedbacks

· Answer phone an email inquiry from potential guests in a timely and respectful manner

· Receive and redirect mail, phone calls, packages, etc

· Anticipate guests needs to accommodate them and provide an exceptional guest experience

· Perform basic administrative/secretarial/reception duties

· Maintain inventory of supplies and order new stock as needed

· Running errands to assist guests/customers

· Handle promotion for events, voucher claims etc

· Record incident reports and assist in follow up actions (if any)

· Ensure that guest spaces and lobby are always clean and tidy

· Any other ad hoc duties as assigned

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Objective:

Responsible for the providing customer support and services for all post sales activities (i.e. preventive maintenance, fault diagnostic and resolution) to meet established Service Level Agreements (SLAs) in accordance with SAV’s standards and best practices.

Core Responsibilities:

Provide Customer Support for Fault Rectification

· Maintain (includes answering call) Technical Hotline and Technical Support Email during business hours and record information related to requests (open ticket); to obtain sufficient information regarding fault calls from client so as to provide engineers with accurate fault description, facilitating a conducive diagnosis process

· Retrieve information (e.g. equipment list, schematic, photo) and send to Post Sales Team Lead to assign engineer to address customer request and inform customer within 30 mins

· Schedule on-site appointment(s) for Engineer to resolve customer issues (e.g. Engineer involved, appointment details) and inform customer

· To retrieve and provide information to engineers with regards to contract details etc of clients to enable engineer to determine appropriate solution on-site

· Liaise with product suppliers to provide services/parts quotation for maintenance and non-maintenance customers

· Follow up with Post-Sales Team to ensure effective resolution of the request related to faults (from opening to closing of ticket) within the SLA

Provide Quotations for Standard Services Sales and Sales Requests

· Prepare quotation (for repair, labour or consumables e.g. cables, batteries, power supply) for approval by Post Sales Team Lead; If quotation does not fall under guidelines provided to CSO, then escalate to Project Sales.

· Escalate Sales requests (beyond those that can be quoted by CSO; not within their purview) to Sales Lead Admin (once Sales Lead Admin takes over then Sales Lead Admin will be the one closing the loop)

Support Preventive Maintenance

· Retrieve information (equipment list etc) and schedule preventive maintenance for maintenance contract customers

· Retrieve information (e.g. equipment list, schematic, photo) and send to Post Sales Team Lead to assign engineer to conduct preventive maintenance

· Liaise with customer on rooms availability and work with Post Sales Lead to assign engineer

· Provide engineer with information (equipment list) and arrange appointment

Processing of Return Materials Authorisation (RMA)

· Prepare administrative documents and sending out of faulty units to manufacturer service centre

· Follow up with service centre on the repair and collection status thereafter to update customers.

· Update Customer Master Equipment List status and information accordingly

· Tracking and Updating of RMA

Post Sales Inventory Tools

· Ensure all the equipment and tools are properly issued and recorded.

· To raise request accordingly to purchase of running low inventory items

Reports

· To prepare and generate all necessary reports required by Post Sales Team Lead. Not limited to coordinate from various department to retrieve information needed for the reports.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Work under the control and direction of the appropriate Qualified Person when carry out their supervision and fully responsible to the appropriate QP.

· To liaise and conduct inspection with the Main Contractors Engineer/Supervisor.

· To assist Resident Engineer on all structural works carried out according to approved drawings

· To monitor the progress and assist Resident Engineer on structural inspection on all Structural works according to the approved drawings issued.

· To conduct C&S inspection for works the inspections forms submit by Main Contractor Engineer/Supervisor and maintain proper records.

· To check and monitor the Structural works according to the contract drawings, specifications, approved shop drawings and method of statements

Requirements:

· RTO registration with IES is mandatory

· Diploma in Civil/Structural discipline or NCSS.

· Have at least 3 years of experience in site supervision of works

· Min 2 years of experience in supervision of precast concrete element launching work for vehicular structures.

Work under the control and direction of the appropriate Qualified Person when carry out their supervision and fully responsible to the appropriate QP.

· To liaise and conduct inspection with the Main Contractors Engineer/Supervisor.

· To assist Resident Engineer on all structural works carried out according to approved drawings

· To monitor the progress and assist Resident Engineer on structural inspection on all Structural works according to the approved drawings issued.

· To conduct C&S inspection for works the inspections forms submit by Main Contractor Engineer/Supervisor and maintain proper records.

· To check and monitor the Structural works according to the contract drawings, specifications, approved shop drawings and method of statements

Requirements:

· RTO registration with IES is mandatory

· Diploma in Civil/Structural discipline or NCSS.

· Have at least 3 years of experience in site supervision of works

· Min 2 years of experience in supervision of precast concrete element launching work for vehicular structures.

What You'll Do:

• Handle inbound and outbound calls, addressing customer inquiries and concerns in a professional and timely manner
• Meeting customers face-to-face to provide support or resolve issues
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer- centric attitude
• Any other tasks that may be assigned from time to time

What You’ll Need:

• Minimum 2 years of experience in contact centre or similar environment
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications