Total 2,034 command center analyst job vacancies in Wallops Island, Virginia

About Us

Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast, we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. Research, Design and Development is the heart of Dyson products. Our people are focused on enabling hardware and software to work together, developing intelligent machines which understand and react to their environment to deliver superior performance. To this end, we invest over £7m per week into research and development and have over 200 live technology projects as well as 50 active research programmes with 40 universities. We plan to spend £100m over the next three years on external technology investments and have pledged to invest £1bn in the development of next generation battery technology. There is plenty to talk about.

About the Role

We are seeking an experienced Head of Contact Centre and Repairs to join our team. In this role, you will be responsible for defining, developing and driving the transformation of global customer service and repairs operations. Your expertise will play a critical role in ensuring the regional service team adapts to the global strategy, directive and standards.

You will be responsible for:

• Define and develop global aftersales strategy, policies, operating models and formats, frameworks and standards for contact centre and repair operations to achieve the overall company’s objectives and blueprint
  Accountable for the driving the effective implementation and performance of the regional service teams to these global strategy, directives and standards
• Drive transformation of service operations from cost centre, revenue generating to profit centres while achieving world-class service experiences to our customers
• Work closely with IT, product owners, regions and 3rd party vendors to capitalise on digitalisation, RPA, machine learning, analytics tools to drive needed transformation from cost optimisation, revenue, operational excellence and customer satisfaction
• Ensure the operational delivery of the agreed service standards across all Service channels (contact centre, repair, digital and self-serve) and regions, proactively managing teams on mitigation/ improvement plans where standards and compliance are not met
• Led the operational audits programmes and work with the regions to ensure their contact centre and repair operations, whether in-house or outsourced are optimised and compliant within agreed Group standards across quality, cost, process and health & safety
• Manage strategic third-party vendor relationships, MSA and performance
• Defining and executing on initiatives to increase NPS and overall Owner satisfaction YoY via effective global governance to drive alignment on any transformational or technology requirements/plans.
• Ensuring Aftersales scales to meet the needs of an expanding Owner base in the most cost-effective way, driving down the relative costs of customer service YoY.
• Accountable for driving adoption of digital capabilities, to increase the profile of self-service through AI, Automation, Machine learning to demonstrate continuous improvement in digital share of activity in regions

About You

• A good degree in Business, Engineering and related discipline
• Demonstrated contact centre experience in operations, strategy and policies development and vendor management, preferably with a global customer fronting organisation
• Proficient in contact centre and repair operations policies, processes, quality assurance, training, workforce management, performance matrix and systems
• COPC, 6-sigma, project management and other related qualification would be an added advantage
• Proven successes to drive service transformation and from cost centre, revenue generating to profit centre
• Possess strong business process and operations analytics skills
• Familiarity with contact centre and repair operations technology to drive down costs and drive value
• Experience working in global roles driving performance and transformation in regions
• Management of inhouse and outsourced operations; deep understanding of the outsourcing journey
• Strong influencing and collaboration skills, managing diverse stakeholders
• Operational excellence, solving problems within set parameters
• Possess excellent communication, collaboration and relationship management skills
• Ability to plan, multi-task and manage time effectively
• Ability to work in a fast paced and challenging environment
• Willingness and ability to travel internationally
• Experience in working with international teams, across culture and languages
• Attentive to details

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

• Experience with end user navigation knowledge and involve in whole project configuration, execution and data management activities (Data upload, DM Review, Medical coding, Reports generation, Subjects Freeze and Lock)
• Experience in creating and reviewing the Data Management documents like Data Management Plan, eCRF Completion Guidelines, Schedule of Events, Report Requirements, SAE Reconciliation Plan, Data Review Plan, Status Reports, Data Transfer Agreements, Protocol Deviation Reports and Data Management Report and in creation of Governance and Communication Plan document.
• Must have JavaScript, Python, MATLAB, R programming, NI LABVIEW, C and C++ programming languages.
• Experience with DWI document for Data Management Quality Checking
• Must have SAE reconciliation, external data reconciliation and protocol deviation handling.
• Must have Viedoc EDC, have worked in Reference data setup, Translations.
• Experience with Pharmaceutical experience

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

his position is part of the Quality Control Department reporting to the QC Manager and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• Carry out day-to-day testing including preparation of standards and samples and escalating the failed and risky products.
• Support plant initiatives on PSP, 5S, ESH, Engagement and Kaizen.
• Support to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

The essential requirements of the job include:

• Minimum ITE/ Higher Nitec/ Diploma in related Science.
• Ability to read/write in English.
• Computer skills – Excel, Word, Typing and Data entry skills.
• Working in 8 hours shift in a cleanroom environment with the gowning procedure.

It would be a plus if you also possess previous experience in:

• Exposure experience to ICP-MS / GC-MS / Liquid Particle Counter/ TOC.
• Good understanding of GMP, GDP, GLP and Quality parameters in QC operations.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

Job Description:

We are seeking a talented and motivated Quantitative Analyst to join our dynamic team. The ideal candidate will have a strong background in quantitative analysis, statistical modeling, and programming, with a keen interest in financial markets and data analysis. As a Quantitative Analyst, you will play a key role in developing and implementing quantitative models and strategies to support our trading and investment activities.

Responsibilities:

1. Develop and implement quantitative models for trading strategies, risk management, and investment decision-making.
2. Conduct statistical analysis of financial data to identify patterns, trends, and anomalies.
3. Collaborate with traders, portfolio managers, and other stakeholders to design and optimize trading strategies.
4. Perform quantitative research to support the development of new trading algorithms and quantitative models.
5. Monitor and analyze market conditions and performance of trading strategies to identify opportunities for improvement.
6. Participate in the design and development of trading systems and infrastructure.
7. Stay abreast of latest developments in quantitative finance, financial markets, and technology.

Qualifications:

1. Master's or Ph.D. in quantitative finance, mathematics, statistics, computer science, or a related field.
2. Strong proficiency in programming languages such as Python, R, or MATLAB.
3. Solid understanding of financial markets, derivatives, and trading strategies.
4. Experience with statistical analysis, time series analysis, and machine learning techniques.
5. Excellent quantitative and analytical skills, with a meticulous attention to detail.
6. Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
7. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Preferred Qualifications:

1. Experience with financial modeling, option pricing, and risk management.
2. Knowledge of quantitative trading platforms and tools such as Bloomberg, Reuters, or FactSet.
3. Familiarity with cloud computing platforms and distributed computing frameworks.
4. Experience working in a quantitative research or trading role in the financial industry.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Job Info:

• Salary: Basic from $2800 - $3500 + AWS + VB
• Working Hour: Mondayb - Friday (7:50am - 4:55pm)
• Location: Joo Koon MRT (Company transport pick up at designated pick up point island wide)

Job Scope:

• Analyze machine data and conduct statistical process control (SPC) analysis
• Create, implement, and manage Extract, Transform, Load (ETL) processes using SQL Server Integration Services (SSIS) to collect, transform, and load data from various sources
• Cleanse and process data to maintain accuracy and reliability
• Customize and produce reports using SQL Server Reporting Services (SSRS) to offer actionable insights to stakeholders
• Develop and upkeep Manufacturing Execution System (MES) applications to streamline production operations
• Gain an understanding of business processes to identify opportunities for digitization or automation enhancements
• Collaborate with cross-functional teams to gather requirements and ensure alignment with business goals
• Stay abreast of industry trends and best practices in data analysis, ETL development, and MES applications
• Aid in the future development of dashboards using Power BI for data visualization and analysis

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• At least 3 to 5 years of relevant experience in technology business analysis or software development.
• Familiar with business applications in investment/banking industries.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling, and business processes.
• Experience with ETL/ELT process, SQL and API.
• Experience in Agile methodology skills with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem solving skills.
• A team player who has growth mindset and confident to work independently.

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for a Electrical QA/QC Engineers for a Data Center Project to join us on a permanent role to help us deliver various projects in the Data Centre Industry.

Key Attributes/Responsibilities

• We are looking for individuals with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of electrical systems.
• Looking for individuals with experience in the construction of High-Tech facilities and well-versed with LV/22KV electrical systems.
• Review approved drawings and ensure compliance with the construction specifications.
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout.
• Work together with the electrical contractors to properly document the quality process, tracking and final turnover.

We are currently looking for candidates in Singapore.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Nelson Anthony (careers@pes-international.com).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role

Responsibilities

• Analyze machine data and perform statistical process control (SPC) analysis.
• Design, develop, and implement ETL processes using SQL Server Integration Services (SSIS) to extract, transform, and load data from various sources.
• Process and cleanse data to ensure accuracy and reliability.
• Generate and customize reports using SQL Server Reporting Services (SSRS) to provide actionable insights to users.
• Develop and maintain Manufacturing Execution System (MES) applications to streamline production processes.
• Understand the business processes with the objective of improvement through digitization or automation.
• Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.
• Stay updated on industry trends and best practices in data analysis, ETL development, and MES applications.
• Assist in the future development of dashboards using Power BI for data visualization and analysis.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 2 years of experience in data analysis, ETL development, and MES application development.
• Proficiency in SQL Server, T-SQL, and writing efficient queries.
• Strong knowledge of statistical process control (SPC) principles.
• Experience with SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS).
• Proficiency in C# programming language.
• Familiarity with Manufacturing Execution Systems (MES) concepts and methodologies.
• Knowledge of HTML, CSS, Javascript or related framework is a plus.
• Experience with Power BI or other data visualization tools is a plus.

Shift Type / Work Hours

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits

1. Company transport provided at designated pick-up points island-wide.
2. Medical insurance and dental coverage.
3. In-house canteen at subsidized prices.

Please visit our corporate website for more information on Seiko Epson Corporation

Software Testing Analyst - API Tester

• Perform manual testing of web and mobile applications to identify defects and ensure product quality.
• Develop and execute test cases, test plans, and test strategies based on project requirements.
• Conduct API testing to validate the functionality, reliability, and performance of APIs.
• Collaborate with cross-functional teams including developers, product managers, and business analysts to understand requirements and resolve issues.
• Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives. Report defects, track defects status, and verify defect fixes.
• Document test results, create test reports, and provide feedback to the development team.
• Strong experience in API testing.
• Strong understanding of Agile methodologies and experience working in Agile environments. Hands-on experience with API testing tools such as Postman, SoapUI, or similar.