Total 12 command center analyst job vacancies in Quality Assurance / Control category in Pune

About Blue Altair:

Have you ever wanted to be a part of something bigger than yourself?

At Blue Altair, we believe each of our employees is a star, full of diverse elements that emit a brilliant light. Just as stars illuminate the night sky, our team members light up the business and technology world with their talent, creativity, and dedication.

Blue Altair is an industry-recognized consulting firm and a trusted partner in digital transformation. Founded in 2015, our services span Assessment and Strategy, Technology Implementation, and Managed Services in API Management and Integration, Data Management, Digital Application Development, and Data Science and AI. We are proud to exceed industry standards for project success, thanks to our expert focus on program and project management, business analysis, and quality assurance.

Working at Blue Altair means being part of a vibrant, dynamic team driving digital change. No matter the role you fill, you'll contribute to the digital future and make a difference. So, if you're a star ready to shine brighter, we can't wait to meet you.

Join us at Blue Altair, where we're not just transforming businesses, but shaping the digital universe one star at a time. Apply now to join our constellation of stars!

Key Responsibilities include:

• Must have good understanding and experience in designing and developing API testing strategies, test cases designing.

• Select appropriate test automation tools, applying the latest techniques and execute test cases in different test environments.

• Must have good experience in developing/executing automated test scripts and setting up the environment.

• Good knowledge of Agile-Scrum methodologies.

• Strong knowledge of JIRA.

• Good understanding of managing test suites and test documentations.

• Actively participated in analyzing and verifying the best automated and manual test approaches and in various testing stages during development/deployment and production release.

Education and Experience Required:

• Bachelor’s or master’s degree in computer science or relevant experience.

• Strong communication skills.

• Testing/Automation certification is highly desired.

In addition to a competitive compensation package, we offer abundant opportunities for you to achieve, excel, and surpass even your own expectations. Aligned with Blue Altair's challenger ethos, we present the Star Elements program, inspired by the composition of stars themselves—comprising diverse elements that give unique qualities and illuminate for thousands of years. Likewise, our initiative aims to facilitate brilliance in our employees. The Star Elements program encompasses a range of benefits, supporting our team across four pivotal facets of their lives and careers. Through Star Elements, our employees can fully realize their potential, both on personal and professional fronts.

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Evolent is looking for an Analyst, Quality Assurance (QA). This position is integral to the Customer Service Organization (CSO) team. This individual will play a critical role in executing Evolent’s mission by ensuring that customer service team members provide quality service in line with our objectives, values, and standards.

The Analyst, Quality Assurance will report directly to the Director, Contact Center Performance and Workforce Management. This position is responsible for conducting audit activities of the Evolent CSO Contact Center. This includes utilizing the evaluation program which analyzes critical performance metrics and behaviors to maintain the high-quality customer experience we offer to our Health Plan partners and their members, providers, and other constituents.

Responsibilities

• The Analyst, Quality Assurance monitors and conducts audits with the aim to measure elements that have the highest impact to the CSO to ensure continued productivity, product knowledge, contact center operations and quality standards are met.
• Analysts are required to meet established performance metrics.
• Provides on-going feedback including formal one-on-one coaching and immediate feedback sessions with customer service agents; conducts collaborative feedback sessions with CSO leadership including Supervisors and Team Leads to reinforce learning and process improvement opportunities.
• Works in partnership with operations leadership in improving performance in the contact center, analyzes and identifies opportunities for improvement from monitoring activities, provides actionable insight for performance improvement, and offers possible solutions.
• Partners with Training and Development regarding training needs of new and/or current Customer Service team members; assists in the training on QA processes, proper call handling and maintaining call standards, requirements, expectations, and processes for contact center operations.
• Conducts calibration sessions with CSO Leadership to further develop and coach team members.
• Collaborates across the performance management team to ensure audits are consistent and accurate across the team.
• Acts as a subject matter expert for areas handled by the contact center.
• Accurately input statistical data into the QA reporting tools and assist with monthly compilation of data for client reports; reports statistical data and analysis on results.
• Collaborate with other QA colleagues to improve the overall effectiveness of the QA process.
• Bilingual QAs: Assist with assessment and evaluation of second language fluency of potential new hires.
• Other duties as assigned.

Qualifications

Required

• 2-4 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• Possess analytical skills and can read and interpret data.
• Ability to problem solve and formulate solutions.
• Flexibility in handling multiple job responsibilities.
• Organize and prioritize time and daily tasks.
• Ability to multi-task and pay close attention to detail.
• Ability to work independently and as a part of a team.
• Ability to coach and mentor.
• Ability to learn and utilize computer software, QA tools/applications and ACD systems to perform job responsibilities.
• Excellent written and oral communication and presentation skills.
• Demonstrates exceptional active listening and communications skills.

Preferred

• Bilingual in Spanish and English.
• 4-6 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• 2-4 years of QA, supervisory or equivalent experience supporting customer service, call center or related departments.

Mandatory Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

​

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Customized Energy Solutions is immediately seeking a QA Analyst, to work on the GridBOOST Team.  The QA Analyst will work with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes. 

The QA Analyst will be part of the GridBOOST Team and maintain technologies in production and testing environments.  The QA Analyst will primarily focus on testing GridBOOST (Grid Bid/Offer Optimization & Scheduling Tool) platform’s web application, microservices, API’s and backend testing. The QA Analyst will contribute to ensuring the quality delivery of the system.

Responsibilities:

• Review and analyse system specifications.
• Develop, document, and execute QA test cases for new functionality as well as Production bug fixes
• Backend validation for data completeness/correctness and performance
• Document, report, and track software defects using JIRA
• Complete manual/automation regression testing
• Participate in all aspects of the software development life cycle and Agile ceremonies.
• Encourage a culture of accountability for ensuring system has minimal defects and adheres to company standards
• Help troubleshoot issues.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

1. Test Planning and Strategy:

• Collaborate with cross-functional teams to understand project requirements and define comprehensive test plans.
• Develop test strategies, test cases, and test scripts based on project specifications.

Manual Testing:

• Execute manual test cases to ensure the functionality, usability, and performance of software applications.
• Identify, document, and track software defects to resolution.
• Perform regression testing to validate the impact of bug fixes and changes.

Test Documentation:

• Create and maintain detailed test documentation, including test plans, test cases, and test results.
• Generate and communicate test summary reports to stakeholders.

Collaboration:

• Work closely with developers, business analysts, and other team members to ensure effective communication and collaboration throughout the software development life cycle.
• Participate in project meetings, providing testing status updates and raising any issues or concerns.

Quality Assurance:

• Contribute to the improvement of the overall software development and testing processes.
• Identify opportunities for test automation and collaborate with the automation team to implement automated test scripts.

Training and Knowledge Sharing:

• Stay current with industry trends and advancements in testing methodologies.
• Share knowledge and best practices with team members.

• Proven experience as a Test Analyst or Manual Tester in software quality assurance.
• Experience in the banking domain is preferred.
• Solid understanding of software testing concepts, methodologies, and best practices.
• Proficient in creating and executing manual test cases.
• Strong analytical and problem-solving skills.

Patona works with top enterprises and digital native businesses in Australia helping them build their remote teams in Philippines, India and Sri Lanka. Working with well known market leading brands we pride ourselves with hiring great teams to work on exciting game changing technology. Patona currently has 160+ engineers, testers, product managers etc working across 20+ partners. We focus on uplifting the way organisations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. Patona is Japanese for Partner (although we are not from Japan) we believe in partnerships with our clients and our people where everyone wins. This is the only way true partnerships thrive.

We are a rapidly growing, innovative and enthusiastic organisation, we believe in surrounding ourselves with great people. We strive to deliver the best outcomes for our customers, our partners and our people. We have multiple roles open working as part of a remote team for our partners in Australia. If this role does not quite match please reach out if you are interested in joining us as we currently have over 50 open opportunities.

Position Objective

The Kolmeo Test Analyst is Responsible for Ensuring stability, availability and reliability of production

platforms and applications through the planning and execution of functionally based user testing.

• Delivering quality application change across various platforms through analysis, planning, creation and execution of User Acceptance Test designs, cases and procedures.
• Liaising with business users, business analysts and developers to ensure that planned testing meets their requirements.
• Acquiring and analysing all relevant documents for assigned projects to determine testing requirements.
• Consulting on testing matters to business and IT project managers.
• Executing Test cases for all assigned projects/enhancements.
• Raising any defects found during test and escalating in accordance with set procedures.
• Tracking progress of allocated test designs and test cases to ensure testing deadlines will be met.

Relationships:

Internal Relationships External Relationships

• Project Managers
• Development Teams
• Users
• QA Manager
• Project Managers
• Development Teams
• Users

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development.
• A collaborative, no-silos environment, encouraging learning and growth across teams.
• A dynamic social culture with team lunches, social events, and opportunities for creative input.
• Private Health insurance

Role Purpose:

The purpose of the role is to

1. To provide financial compliance expertise and monitor Syngenta Internal Controls Framework (ICF), with focus on Process Level & Company Level controls compliance.
2. To work on continuous improvements projects within financial compliance areas
3. Act as independent control auditor and assess critically of test results.

Accountabilities

• Execution of independent management walkthroughs, testing and review as per agreed scoping provided by Global Financial Compliance and ensure proper documentation of Walkthrough.
• Ensure timeliness and accuracy of various financial compliance reporting activities and liaise with control performers for clarifications and agreement on remediation actions.
• Ensure that all compliance documents are stored centrally in document library/SharePoint to meet applicable statutory requirements.
• Conduct a review of testing to comply with the four-eyes principle.

Critical success factors & key challenges

 

• Strong awareness of Financial Risk & Controls and effective ways of risk management
• Strong, effective communication in relation to key stakeholders (global, regional, local), including senior managers.
• Global player: ability to think globally but to work effectively on regional and local level by considering different cultures and ways of working.
• Stay abreast of changing rules and legislation; and the implement the ongoing testing requirements and documentation accordingly.
• High degree of intellectual curiosity; ability to self-learn and to continuously identify areas of improvement in existing processes.
• Collaborating within the team and contributing to establishing trust.

Position Type:

Full-time

Type Of Hire:

Experienced (a combination of relevant work experience and education)

Education Desired:

Bachelor's degree in Computer Engineering

Travel Percentage:

0% Are you curious, motivated, and forward-thinking? At FIS, we have the opportunity to work on important issues in financial services and technology. We believe in a team that is open, collaborative, entrepreneurial, passionate, and fun. About the Team We are a leading eCommerce payment processor solution for the US and Canada. We accept payments from major card brands, ACH, mobile and digital wallets, and gift cards. We are the largest debit and credit card processor in the US, processing an average of 35 million mobile, online, and in-store payments per day. We also provide international merchants with a single integration for global and US payment processing. Our value-added services include advanced tools and data to help merchants increase revenue, reduce costs, and grow with experts. What You Bring:

• At least 6 years of experience as an SDET.
• Expertise with automated API regression testing tools.
• Experience with automatic frameworks based on Java.
• Experience with .Net, Rest Assured, Postman, and Cucumber.
• Strong experience with a shift-left approach to quality assurance.
• Ability to lead a team technically in terms of delivery.
• Understanding of all scrum ceremonies and their values.
• Ability to lead team discussions and resolve conflicts.
• Strong expertise in converting feature requirements to user stories and test cases, writing automated regression tests, designing and testing software, and basic SQL and XML.
• Ability to drive automation responsibilities across the team.
• Experience with practical test pyramids, contract testing, using PACT, Continuous Delivery, and strong knowledge of build tools.
• Experience with Java and development tools like IntelliJ IDEA or Eclipse, Linux/Unix, and scripting languages like Perl or Python.
• Strong knowledge of software architecture and industry design patterns.

What We Offer You

• The chance to work on challenging and relevant issues in financial services and technology using leading technologies and products.
• A range of benefits designed to support your lifestyle and well-being.
• A multi-faceted job with a broad spectrum of responsibilities.
• A modern international work environment with a dedicated and innovative team.
• Opportunities for professional education and personal development.
• A work environment built on collaboration, flexibility, and respect.
• A competitive salary and benefits package.
• Great workspaces with motivated colleagues and varied and challenging work to help you grow your technical skillset.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS primarily involves direct sourcing, and we only work with a limited number of preferred recruitment agencies. FIS does not accept resumes from agencies not on our preferred supplier list, and we are not responsible for any fees related to such resumes submitted to our job postings or employees.

#pridepass

--- Response Format: - Position Type: Full-time - Type Of Hire: Experienced (a combination of relevant work experience and education) - Education Desired: Bachelor's degree in Computer Engineering - Travel Percentage: 0% Are you curious, motivated, and forward-thinking? At FIS, we have the opportunity to work on important issues in financial services and technology. We believe in a team that is open, collaborative, entrepreneurial, passionate, and fun. About the Team: - We are a leading eCommerce payment processor solution for the US and Canada. - We accept payments from major card brands, ACH, mobile and digital wallets, and gift cards. - We process an average of 35 million mobile, online, and in-store payments per day. - We provide international merchants with a single integration for global and US payment processing. - Our value-added services include advanced tools and data to help merchants increase revenue, reduce costs, and grow with experts. What You Bring: - At least 6 years of experience as an SDET. - Expertise with automated API regression testing tools. - Experience with automatic frameworks based on Java. - Experience with .Net, Rest Assured, Postman, and Cucumber. - Strong experience with a shift-left approach to quality assurance. - Ability to lead a team technically in terms of delivery. - Understanding of all scrum ceremonies and their values. - Ability to lead team discussions and resolve conflicts. - Strong expertise in converting feature requirements to user stories and test cases, writing automated regression tests, designing and testing software, and basic SQL and XML. - Ability to drive automation responsibilities across the team. - Experience with practical test pyramids, contract testing, using PACT, Continuous Delivery, and strong knowledge of build tools. - Experience with Java and development tools like IntelliJ IDEA or Eclipse, Linux/Unix, and scripting languages like Perl or Python. - Strong knowledge of software architecture and industry design patterns. What We Offer You: - The chance to work on challenging and relevant issues in financial services and technology using leading technologies and products. - A range of benefits designed to support your lifestyle and well-being. - A multi-faceted job with a broad spectrum of responsibilities. - A modern international work environment with a dedicated and innovative team. - Opportunities for professional education and personal development. - A work environment built on collaboration, flexibility, and respect. - A competitive salary and benefits package. - Great workspaces with motivated colleagues and varied and challenging work to help you grow your technical skillset. Privacy Statement: FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model: Recruitment at FIS primarily involves direct sourcing, and we only work with a limited number of preferred recruitment agencies. FIS does not accept resumes from agencies not on our preferred supplier list, and we are not responsible for any fees related to such resumes submitted to our job postings or employees. #pridepass

Company Overview:

Etraveli Group is a leading global platform for flights, an air technology company connecting millions of flights and travelers across the globe. The company is the exclusive provider of flights to booking.com in Europe and recently entered into an acquisition agreement with Booking Holdings pending competition clearance.

We want our customers to experience the world, while we take care of the technology that enables traveling. Every minute we close hundreds of deals for our partners around the globe. We are the preferred partner of some of the world’s most prominent travel companies such as Booking.com, Google Flights, Skyscanner and Kayak.

At the same time, we open endless possibilities for our employees. Our diverse team of more than 1400 passionate professionals is what makes us the best in what we do. The Group headquarters are located in Sweden while different parts of the Group’s operation are led from the countries where we have offices (Sweden , Greece, Canada, India), with the India office being one of the fastest growing , having offices across Pune and Mumbai.

**Diversity disclaimer (last section, after the benefits): At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Job Overview:

We are seeking a talented and detail-oriented Junior Quality Assurance (QA) Analyst with 6 months to 3 years (Preferably 1+ years) of experience to join our dynamic team. As a Junior QA Analyst, you will play a crucial role in manual and automation testing. You will collaborate closely with our development teams to identify issues, report defects, and assist in maintaining a high level of software quality.

Responsibilities:

1.Test Planning: Assist in creating and maintaining test plans and test cases based on project requirements.

2. Test Execution: Execute test cases, identify defects, and accurately report issues to the development team.

3.Test Automation: Collaborate with senior QA team members to automate test cases using appropriate testing tools and frameworks.

4.Regression Testing: Maintain and run regression test suites to ensure that new code changes do not introduce regressions or break existing functionality.

5.Continuous Integration/Continuous Deployment (CI/CD): Integrate automated tests into CI/CD pipelines to ensure the early detection of issues and facilitate rapid software delivery.

6.Collaboration: Work closely with developers and product owners to understand project requirements and provide feedback during the development process.

7.Quality Assurance Processes: Contribute to the improvement of QA processes, agile methodologies, and best practices within the organization.

8.Continuous Learning: Stay updated with the latest industry trends and technologies in software testing and quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Basic programming/scripting knowledge (e.g., Java/JavaScript).
• Familiarity with Selenium for test automation.
• Knowledge of API testing and tools (e.g., Postman, REST-assured).
• Understanding of agile methodologies - Scrum and Kanban
• Proactive communication , risk analysis .
• Sense of accountability , ownership to ensure planned features are delivered within global quality standards

Preferred Qualifications:

• Previous experience with test automation tools and frameworks.
• Knowledge on PlayWright.
• Knowledge of version control systems (e.g., Git).
• Basic understanding of Continuous Integration/Continuous Deployment (CI/CD) pipelines.

• Experience : 6 months to 3 years
• Education : B.Tech / BE in Computer
• Must have excellent communication is English

Customized Energy Solutions is immediately seeking a QA Analyst, to work on the GridBOOST Team.  The QA Analyst will work with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes. 

The QA Tester will be part of the GridBOOST Team and maintain technologies in production and testing environments.  The QA Tester will primarily focus on testing GridBOOST (Grid Bid/Offer Optimization & Scheduling Tool) platform’s web application, microservices, API’s and backend testing. The QA Tester will contribute to ensuring the quality delivery of the system

Responsibilities:

• Review and analyse system specifications.
• Develop, document, and execute QA test cases for new functionality as well as Production bug fixes
• Backend validation for data completeness/correctness and performance
• Document, report, and track software defects using JIRA
• Complete manual/automation regression testing
• Participate in all aspects of the software development life cycle and Agile ceremonies.
• Encourage a culture of accountability for ensuring system has minimal defects and adheres to company standards
• Help troubleshoot issues.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

We are looking for a Quality Assurance Analyst to join the Clario team to build the future of radiology workflow. You’ll join a small team to design, architect, build, and test software that delivers customer value. You should be comfortable solving complex problems and have a strong desire to develop your skills in our tech stack. We value simplicity, life-long learning, curiosity, exploration, risk taking and a willingness to jump in to tackle any problem. 

Responsibilities

As part of our Quality Assurance team the ideal candidate will be responsible to prepare, develop, and execute test strategies. As a Quality Assurance Analyst your role will include the following:

• Prepare testing strategy & develop test cases and plans for Clario applications.
• In collaboration with the software developers, provide tier 4 support for service escalations.
• Deploy and maintain testing environments in AWS and on premise.
• Participate in continuous Quality Assurance training and education in order to improve quality and productivity within the QA team.

 

 

We are looking for a Quality Assurance Analyst to join the Clario team to build the future of radiology workflow. You’ll join a small team to design, architect, build, and test software that delivers customer value. You should be comfortable solving complex problems and have a strong desire to develop your skills in our tech stack. We value simplicity, life-long learning, curiosity, exploration, risk taking and a willingness to jump in to tackle any problem. 

Responsibilities

As part of our Quality Assurance team the ideal candidate will be responsible to prepare, develop, and execute test strategies. As a Quality Assurance Analyst your role will include the following:

• Prepare testing strategy & develop test cases and plans for Clario applications.
• In collaboration with the software developers, provide tier 4 support for service escalations.
• Deploy and maintain testing environments in AWS and on premise.
• Participate in continuous Quality Assurance training and education in order to improve quality and productivity within the QA team.

 

 

We are looking for a Quality Assurance Analyst to join the Clario team to build the future of radiology workflow. You’ll join a small team to design, architect, build, and test software that delivers customer value. You should be comfortable solving complex problems and have a strong desire to develop your skills in our tech stack. We value simplicity, life-long learning, curiosity, exploration, risk taking and a willingness to jump in to tackle any problem. 

Responsibilities

As part of our Quality Assurance team the ideal candidate will be responsible to prepare, develop, and execute test strategies. As a Quality Assurance Analyst your role will include the following:

• Prepare testing strategy & develop test cases and plans for Clario applications.
• In collaboration with the software developers, provide tier 4 support for service escalations.
• Deploy and maintain testing environments in AWS and on premise.
• Participate in continuous Quality Assurance training and education in order to improve quality and productivity within the QA team.