Total 304 care provider job vacancies in KL City, Kuala Lumpur

Job Summary:

Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.

 

Key Responsibilities:

• Communicate and explain basic information to customers.
• Resolve customer concerns with active listening and effective problem-solving.
• Interact with customers via phone, live chat, and email.
• Provide excellent support across all communication channels.
• Identify customer needs and offer strategic solutions.
• Ensure first contact resolution and collaborate with internal teams.
• Provide feedback for workflow and customer experience improvement.
• Deliver superior services, building lasting customer relationships.
• Translate documents and handle client complaints.
• Support the team and management as needed.

 

Requirements:

• Native Chinese speaker with strong English communication skills.
• Minimum qualification: Diploma or higher in any field.
• Fresh graduates with strong interpersonal skills are welcome.
• Effective time management and a proactive attitude.
• Ability to multitask and tailor responses to customer needs.
• Strong communication skills and empathy.
• Comfortable with computers and quick to learn new systems.
  
  
  If you're passionate about customer service, apply now to be part of our team!

Perks & Benefits

 

• Comprehensive Staff benefit (EPF, SOCSO, EIS etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Our client specialises in a range of services tailored to meet the unique needs of our aging population, including aged and dementia care, palliative care, rehabilitation, and mental health support for older individuals. Our commitment is to integrate evidence-based practices into everything we do, whether it's through the home care services, sub-acute hospitals, or residential aged care facilities.
 
By bringing together healthcare and aged care services, our client has developed innovative and adaptable care models to cater to individuals with diverse and complex needs, regardless of their circumstances.
 
The driving force is to enhance the quality of life for those in need, and we actively pursue this mission by providing comprehensive care and support. As a member of our team, you'll play a vital role in improving the lives of those living with dementia across the services. Your focus will be on empowering both individuals and staff

... Click here to view more detail / apply for Dementia Care Advisor

Our client is a global leader within the industrial equipment industry, going through a period of healthy growth and are on the hunt for customer service superstars to join them on their journey as they corner stone the market.
As a Customer Service Representative, you'll be an integral part of their mission to deliver excellence to customers around the globe. And the perks? They're pretty fantastic too:

Flexibility : Work from the comfort of your own home three days a week, with the option to collaborate and connect with your team in the office for two days. Strike that perfect work-life balance without sacrificing productivity.
Competitive Salary : They value your skills and expertise, which is why they are offering a competitive salary package of $70,000 plus Super. Your hard work deserves recognition!
Immediate Start : No need to wait
... Click here to view more detail / apply for Customer Care Officer

To assist in the effective administration of the home, (in accordance with the Company’s Policies), under the supervision of the Home Manager. To work as part of a team and be a proactive team member.

General


To answer telephone calls in a polite and courteous manner dealing with any requests promptly and efficiently, returning call backs in timely manner.
To meet and greet any visitors and professionals to the Home
To ensure when post arrives it is distributed to relevant recipients in a timely manner
To ensure that all regular ordering takes place on the designated day and remains in budget.
To support the manager in the positive marketing of the Home
To ensure all marketing information is available and displayed
To ensure that all groups of staff have all relevant paperwork photocopied in a timely manner to maintain standards of record keeping and health & safety recording To support the manager in minute taking, note taking and typing of the associated records
To maintain confidentiality of all relevant information and files
To ensure all relevant information for admission and discharge of any clients is addressed and maintained to the relevant parties in a timely manner
To ensure all staff files contain the relevant information
To maintain an audit for all personnel files to evidence their content
To support the manager in payroll for staff
To carry out general office duties as required including filing and safe storage of documents


Training and staff development


To assist with staff training via the e learning programme and training computer
To ensure new staff have relevant induction pack and other articles e.g. uniform, badge, ready in a timely manner
To keep the training matrix up to date for all mandatory training reporting any forthcoming needs to the home manager


Finance


To maintain accurate records both in e form and manual in relation to monies held in the home
To monitor the monies to ensure they are checked in accordance with the policy on a monthly basis
To ensure all logs are kept up to date and submitted to Head office in the timescale required
To ensure the Manager is made aware of any potential problems or issues in a timely manner
To maintain clear and concise and legible records
To comply with all Company Financial Policies


Qualifications, Skills and Experience

Essential


Experience within a similar field
Knowledge and experience of IT including word, excel, email ,intranet
Excellent interpersonal skills and customer care
Accuracy and ability to multitask
Ability to work on own initiative
Must be enthusiastic, empathetic and confident personality
Experience in a customer service environment
Ability to meet laid down or requested task completion target dates
Able to meet deadlines


Desirable


Customer care and/or administration qualification
Excellent standard of IT skills
Knowledge and understanding of Care Inspectorate
Knowledge and understanding of the Elderly Care Sector


Please get in touch with our Recruitment team today and become part of the Advinia family!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

PRI6

Location: Sydney, NSW; Newcastle, NSW; Lismore, NSW
Salary Range: $97,735 - $110,982 Attractive Superannuation
Contact Officer: Donna Di Giacomo

Clinical Care Coordination is delivered one-to-one with a strong emphasis on worker-client alliance, and the involvement of family and caregivers as indicated and permitted by the client. Clinical Care Coordination supports clients with complex case management and employs elements of focused psychological strategies which include psychoeducation, distress tolerance, problem-solving, and/or motivational interviewing to facilitate progress towards case management goals. Clinical Care Coordinators (APS 6) work within the Open Arms Division of the Department of Veterans? Affairs (DVA), and provide short-term, goal-oriented, clinical case management intervention to clients who present with unmet health and psychosocial needs that impact on their ability to access and/or meaningfully engage in mental health care. With a primary focus on promoting client engagement with mental health care, Clinical Care
... Click here to view more detail / apply for APS 6 Clinical Care Coordinator

Allity is now part of the Bolton Clarke Group , one of Australia?s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
Only minutes from the vibrant inner western city of Parramatta, Bolton Clarke?s Cabrini community offers high-quality aged care living in a location that makes it easy to stay connected.
You will have the opportunity to develop your aged care career under the guidance and mentorship of experienced nursing professionals within the aged care industry. You will receive hands-on training and support from our dedicated RNs, and Management team.
What We Can Offer
Our culture is both supportive and collaborative where you can make your role
... Click here to view more detail / apply for Personal Care Worker (Bolton Clarke)

23rd April, 2024
RSPCA NSW is Australias best known and most respected animal welfare organisations, working tirelessly to prevent animal cruelty, caring for over 15,000 animals in New South Wales, Australia every year.  We are animal protectors, carers, and advocates, and bring solace to the abandoned, surrendered and injured. We offer shelter, education, veterinary care and compassion, while helping animals in need find loving furever homes. We are seeking to recruit Animal Care Officers (Animal Attendants) who bring experience of animal care to provide animal husbandry, implement behavioural initiatives, provide enrichment and care to all creatures great and small (dogs, cats, small animals to livestock) at our  Yagoona Shelter .   Whats in it for you?

Daily Engagement : Bid farewell to the traditional office environment and immerse yourself in a role that brings you face-to-face with a diverse range of animals, offering daily

... Click here to view more detail / apply for Animal Care Officers (Animal Attendants) ? Full Time

About the Role

Further your career in a position that’s more than just a job. Join our team and become an integral part of Polln, our digital clinic, as you guide patients through virtual treatment plans, prioritise medical assessments, and deliver comprehensive care.

 

As a registered nurse, you’ll work closely with medical teams and facilitate interdisciplinary care that caters to each member's unique needs. Your key responsibilities will include managing caseloads, offering ongoing support, and educating patients on doctor-prescribed treatment plans, including dosing and titration.

 

As a respected link between patients and doctors, you'll also provide assistance with complex cases, address symptoms or side effects, and collaborate with internal and external healthcare experts.

 

About You

If you're a Registered Nurse with over 4+ years of healthcare experience, fuelled by a genuine passion for patient care, problem-solving, and taking ownership of your work, we want you on our team.

 

Adaptability is your second nature, and you're excited about building your career within a national digital health organisation. You’ve got a keen eye for detail, exceptional communication and writing skills, and you’re committed to achieving the best clinical outcomes.

 

You've got previous experience in a GP clinic, can conduct thorough patient assessments, maintain accurate records, and are comfortable with various computer systems.

 

This is a full-time position (5 days per week) based in Hawthorn, Victoria. Salary commensurate with experience.

 

Role Responsibilities


Serve as a crucial link between patients and doctors, managing escalations, addressing inquiries, completing clinical assessments, and escalating issues when necessary for optimal patient outcomes.
Provide patient support through digital solutions, optimising care and treatment plans, with a specific focus on chronic conditions.
Empower patients with medical education for effective chronic condition management, including prescribed medications and treatment plans.
Acquire and retain patients, providing clinical education on individual eligibility and government compliance processes (TGA).
Support clinical initiatives through data collection, analysis, and reporting trends.
Ensure precise and prompt medical record-keeping with detailed and accurate documentation.
Explain and support patients through the intricacies of medicinal cannabis treatments.


 

Required Experience & Qualifications


AHPRA Registration as a Registered Nurse with a minimum of 4+ years of experience in chronic disease management within a healthcare setting.
Deep understanding of chronic disease pathophysiology, pharmacodynamics, and the importance of integrating holistic models of care.
Proven abilities in communicative excellence, collaborating effectively with diverse healthcare professionals for comprehensive patient care.


 

Desirable


Experience with medicinal cannabis treatments and care plans.
Apply Now

About the role: This National Outside School Care Provider is looking for dedicated Regional Managers across Sydney. Supporting 8-10 Before and After School Care services in this region, overseeing supervision of staff and children. The successful candidate will promote excellence and lead by example, mentor their reporting staff and ensure that their services provide a safe, engaged and overall fun environment. ... About the role: This National Outside School Care Provider is looking for dedicated Regional Managers across Sydney. Supporting 8-10 Before and After School Care services in this region, overseeing supervision of staff and children. The successful candidate will promote excellence and lead by example, mentor their reporting staff and ensure that their services provide a safe, engaged and overall fun environment. Within managing the 8-10 services, the following key responsibilities will be included to maintain and effectively manage: Experience in delivering quality assessments and ratings and looking to continuously improve services Strong Leadership…

Click here to view more detail / apply for Regional Manager Before and After School Care

About the role:
This National Outside School Care Provider is looking for dedicated Regional Managers across Sydney. Supporting 8-10 Before and After School Care services in this region, overseeing supervision of staff and children. The successful candidate will promote excellence and lead by example, mentor their reporting staff and ensure that their services provide a safe, engaged and overall fun environment.

Within managing the 8-10 services, the following key responsibilities will be included to maintain and effectively manage:

Experience in delivering quality assessments and ratings and looking to continuously improve services
Strong Leadership and mentoring skills, supporting and driving training, overall performance and development
Experience in Risk Management and maintaining safety on site
Positive Relationship management and liaise with School committee to ensure overall operations are running smoothly and building strong relationships
Develop and implement creative and engaging ideas and activities that promote learning, fun and growth
Excellent interpersonal relationship and communication skills

Regions Available:

South East Sydney
Inner West & Upper North Shore
Ryde & Lower North Shore
Hills Shire

About You:

Minimum 5 years' experience working with children
Demonstrated multi-site experience within the OSHC sector
Current and valid state check to work with children i.e. NSW Working With Children Check
Current and valid First Aid Certificate (incl. CPR, Asthma, and Anaphylaxis) - willing to obtain
Food handling/Safety qualification desirable - willing to obtain
Current driver's license
Australian work rights - no restrictions


Benefits and Allowances
Working for an established National provider there are many benefits associated with this role

Competitive Salaries
Travel allowances
Career growth and progression opportunities
Referral bonuses
Discounts on travel, shopping, entertainment etc
Employee assistance programs


How to Apply:
Please submit your resume and cover letter detailing your relevant experience and references to hannah.dodd@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

09th April, 2024 Alpha Omega Management Consulting Pty Ltd is looking for a full-time Registered Nurse (RN) cum Care Coordinator to work for the home care sector. The role is based on-site in Cabramatta Office with home visits to clients. The RN cum Care Coordinator is responsible for the provision of high-quality client services through assessment, referral, monitoring and clinical service management and in liaison with managers and peers as appropriate, in area of responsibility. This may be achieved through visiting clients at their home, developing a care plan and implementing service delivery.Job description: Deliver holistic quality nursing care in accordance with the Nurses industry, National Competency Standards competencies, NSW Health policies and procedures, to achieve patient/client health outcomes. Communicate effectively with clients to provide an understanding of service delivery processes and clinical interventions, to ensure client needs are identified and requirements are met. Consult and liaise with registered nurses within the HCP and/or NDIS team…

Click here to view more detail / apply for Registered Nurse & Care Coordinator (Chinese speaking)

Posted: 28/11/2023 Closing Date: 30/04/2024 Job Type: Permanent - Full Time Location: North Sydney Job Category: Administration Minetek is a global air, water, sound and power solutions provider based here in Australia. The business is a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions.  With over 150 years combined experience, the business has successfully delivered thousands of 'world-first' projects for hundreds of clients across the globe. Job Description About the role:  To support MINETEK’s Aftersales department, by managing and coordinating all aspects of aftersales support, addressing customer inquiries, and facilitating the resolution of issues. The role will ensure that systems, processes, and compliance requirements are followed, applying a strict focus and high attention to detail that will guarantee associated obligations are consistently adhered to. North Sydney or Singleton  Responsibilities (but not limited to): Manage the entire warranty process to ensure smooth processing of claims and a high level of…

Click here to view more detail / apply for Aftersales Care Administrator

ABOUT THE ROLE:
Global Disability offers work to experienced Residential Care Officers offering work to suit your individual lifestyle and commitment. We have a wide range of shift work to different areas of Sydney. We require staff with minimum of 3 years experience caring for clients with Disabilities and hold a relevant tertiary qualification. Ideally, you will have support work experience. You must also be available to take a variety of shifts including nights and weekends.
ESSENTIAL REQUIREMENTS:
• Previous experience in behaviour support
• Current first aid certificate
• Must have a current Working with Children Check and National Police Check
• Must have an NDIS Worker Screening Check
• Covid 19 Vaccination Certificate with 3 doses
• Capacity to identify and manage risks to ensure safety for all.
• Excellent written & verbal communication skills and good command of the English language

Job title - Customer Relationship Officer

Location - Hackney, E8

Contract - Temporary ongoing

Hours - Full Time 36

Start Date: ASAP

We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building Maintenance, working with various different stakeholders, teams, and with their residents.

The successful candidate will be at the heart of everything this company does, as customer experience is their top priority. They are looking for an individual who can bring excellent customer service skills to the table, along with the desire to learn and develop in a fast-paced, complex role.

Duties would include:

• Support the complaints team in Building Maintenance
• Provide excellent customer service skills to stakeholders, teams and residents
• Gain vast experience and knowledge of Building Maintenance
• Learn and develop in a fast-paced, complex role
• Work towards this company's vision of being a place for everyone
• Eliminate discrimination and disadvantage caused by social class
• Work towards eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
• Interested in flexible working

Essential criteria and experience:

• Proven experience in a property complaints environment or similar role
• Excellent customer service skills
• Ambitious and hardworking
• Desire to learn and develop in a fast-paced, complex role
• Ability to work with various different stakeholders, teams and residents
• Commitment to eliminating discrimination and disadvantage caused by social class
• Commitment to eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
• Interest in flexible working

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk