Total 79 analyst job vacancies in Quality Assurance / Control category in Subang Hi-tech Industrial Park

about the company
Our Client is a renowned Financial Institution with presence across Asia.

about the job

• Conduct compliance reviews and transaction surveillance
• Escalate breaches of regulatory requirements or misconduct
• Provide regulations guidance and training to internal staff
• Carry out compliance tasks assigned by the head of compliance

skills and experience required

• Candidates without prior experience may apply
• Strong communication and interpersonal skills
• Team player and ability to work independently

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/R21100955)

Role Purpose

The Quality Specialist will be primarily responsible for performing Quality transaction monitoring across the SMB Programs for internal stakeholders as well as external vendors in APAC.

Ideal candidates will need to be proficient in both Customer Service and Sales environments as well as have a good understanding of the APAC market nuances in the specific market he/she is supporting. Success in this position requires strong critical thinking and problem-solving skills and the ability to thrive in a dynamic and changing environment.

Responsibilities:

• Perform audits on recorded client interactions and provide evaluation feedback through QMS
• Conduct regular 1:1 or group calibration to ensure evaluations are aligned based on business requirements.
• Support the business in managing and implementing Quality Management standards and processes that are aligned with the global standard and relevant to the local market nuances
• Highlight trends and red flags to the business for better improvements
• Ensure accurate maintenance of sample calls/chats library
• Provide a bi-weekly QA dashboard highlighting QA audit completion and QA trends to all stakeholders.

Requirement

• Degree preferred or equivalent practical experience;
• Minimum of 2 years of Quality auditing experience in a call centre environment
• Has a clear understanding of the Call Center’s quality framework and methodology.
• Excellent interpersonal and communication skills.
• Bilingual - Fluent in English and one other APAC language (Mandarin and Bahasa Indonesia)
• Self-motivated, entrepreneurial, and comfortable dealing with ambiguity.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Coaching experience is a plus
• Knowledge of digital advertising is a plus
• Experience in performing Root Cause Analysis/drill-down is a plus

Responsibilities:

• Analyse various agencies reports to prepare timely and useful updates to Trading Manager.
• Conduct independent market research into price trends, supply-demand fundamentals and macro headlines to assist Traders
• Utilise computer programs, analytical tools to suggest models that can contributing to trade profitability
• Understand middle office process on risk management and control , accurate management reporting of various risk metrics
• Trade control on reconciliation between front office and accounts
• Maintain and update files/database of useful historical information for trading and shipping reports.
• Work closely with other functions to ensure team cohesion
• Any other duties as assigned by the trader.

about the company
Our client is a renowned insurance firm in Singapore. They are now looking for a Compliance Assurance Analyst (AML) to be responsible for supporting customer on-boarding operations and Anti-Money Laundering functions.

about the job

• You will be responsible for conducting thorough reviews, assessments, and audits to assess compliance levels and identify areas for improvement.
• Perform comprehensive reviews of business operations, processes, and procedures to ensure compliance with applicable laws, regulations, and internal policies.
• Assist in name screening and Anti-Money Laundering support.

about the manager/team
This role lies within the Operations team.

skills and experience required

• Minimum Bachelor's degree in Business Administration, Finance, Law, or related field.
• Proven experience in compliance or operations roles within the financial services industry, especially in the banking or insurance sector.

Responsibilities

• Ability to build an automated test solution from scratch using Cypress, Cucumber, and Selenium

• Coordinate with application support (BA and developers) and other tester colleagues on creating the automation test suite

• Prepare good documentation of each automated test process

• Understand the build and deployment process of the project

• Monitor the daily build, test, and deployment pipelines in GitLab

• Handle and build KPI’s for all the jobs

• Build automated test solution for APIs using NUnit

• Propose strategy and solution for data testing

• Prepare tooling and script for automating data regression testing

• Perform and follow-up data regression testing phase as a fully integrated part of the project

• Under the supervision of team head, handle the different integration test phases (planning, test functional coverage and adequacy with functional content) and to manage regression test, integration test on functional test campaign

• Maintain up to date test libraries (test cases)

• Prepare regular reports on test results

Skills/Requirement

• Strong knowledge of JavaScript / TypeScript-based frameworks (such as Angular)

• Strong understanding of OOP concepts

• Should have experience in creating automation framework from scratch using Cypress, Selenium

• Should have experience in the development, enhancement, and maintenance of test automation framework with Cypress, Selenium

• Should have experience in writing test cases using Cucumber

• Good experience in API testing using NUnit

• Must have hands on experience on version control tools like Git

• Must have hands on experience integrating the testing framework in a CI/CD pipeline

• Experience in end-to-end testing process

• Good command of SQL

Are you looking to enter into a specialized commodities market? Are an experienced individual coming from trading/investment banking background?

Then this is the role for you!

Our client, an international Energy Trading Firm, is looking for a Senior Automation Test Analyst.

You will have minimum 8 years of experience in testing (regression, SIT, and UAT), experienced in .net and FlaUI, and confident in team-management as you will be leading your own automation framework team in the future!

Collaborating in a close knit team where your performances will be noticed and rewarded, you will have the opportunity right now to work individual contributor, and as a team lead in the future.

Your responsibilities will include:

• Provide inputs to detailed test plan.
• Design UI and Data comparison automated tests.
• Implement automated tests using .net, C# and specflow.
• Scale the existing automation framework by adding new functionalities.
• Provide dev estimates to develop automation scripts and release test activities.

You will have:

• Minimum 8 years of experience in software testing
• Experience using C# / .net scripting for UI automation.
• Experience using .net UI automation of Windows Automation' frameworks (Must have).
• Experience using FlaUI or similar windows automation libraries (Must have).
• Experience in Allegro ETRM (or other ETRM application) and/or in commodity trading is a distinct advantage.

If the opportunity to work in a leading trading firm sparks an interest in you, seize the chance and apply for immediate consideration!

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include the ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• Compliance review of the CDD and client screening function, such as ensuring that CDD processes meet policy standards and working with the Compliance Manager to manage risk.
• Maintain MVGX’s regulatory and compliance documents which include MVGX’s KYC and AML, Listing and Trading rules, Conflicts of Interest and other policies and procedures to ensure they are up-to-date and comply with MAS and MVGX requirements.
• Executing processes to review new and existing account documentation for completeness and validity.
• Ensure ongoing processes and controls is complete and accurate recordkeeping of all documentation and relevant communications with internal stakeholders, regulators, and clients.
• Advise on, and escalate, higher risk relationships and reputation risks arising from CDD and customer screening.
• Partner with functional experts (i.e., Legal, Business, etc) to develop procedures, processes, and controls.
• Provide full support on all regulatory and compliance matters, including periodic reporting and submissions to the Monetary Authority of Singapore.
• Other ad hoc matters as and when required.

Requirements:

• Diploma or bachelor’s degree in law, finance, business management or a related field.
• Minimum 2 years of relevant experience in fintech industry or Digital Payment Token (DPT) Service Providers.
• Familiar with Payment Services Act (PSA) would be advantageous
• Excellent at building rapport with different client types through effective communication and interpersonal skills.
• Training will be provided to the suitable candidates. Prior experience in clientonboarding and AML/CDD in a financial institution is a plus.
• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required.
• Result focused, detailed-oriented, diligent, and collaborative.
• A team player that collaborates well with other departments.

• Understand AML, Compliance and regulatory controls in each dept and requirements of applicable regulations and policies
• Assist to create quality assurance programs in line with Compliance and AML action plans and internal policies
• Review and update QA programs periodically and upon changes to laws and policies
• Execute the QA program and report on the results, highlighting actual/potential breaches, areas of weakness and making recommendations for improvements where applicable
• Follow up on QA recommendations, working closely with Compliance and AML teams and other depts
• Oher tasks as assigned by Team or Dept Head

Requirements :

• Degree or Diploma
• Professional certification such as CAMS or ICT
• At least 2 years experience in a QA or audit function in a bank or financial institution focusing on AML and compliance.
• Must have an eye for detail and an analytical mind and willing to be hands on.
• Good working knowledge of AML and corporate compliance requirements.
• Proficient in Microsoft Excel and some experience in dashboard creation

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

Responsibilities

• Responsible for planning, executing, and analysing various tests using Website Optimisation tools (AB tasty, Optimizely, Adobe Target, VWO or similar) to optimize user experience and drive business goals.

• Generate regular reports on test performance, providing clear and concise information on key metrics and insights.

• Communicate results to stakeholders and leadership, offering recommendations for future testing strategies.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Skills/Requirement

• At least 1 years’ experience and proven experience in conducting A/B testing and multivariate testing using to Website Optimisation tools (AB tasty, Optimizely, Adobe Target, VWO or similar).

• Bachelor's degree in a relevant field (e.g., Marketing, Statistics, Business).

• Strong analytical skills with the ability to interpret complex data sets and provide actionable recommendations.

• Familiarity with testing and insights tools (AB tasty, Optimizely, Adobe Target, VWO or similar)

• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

• Experience with HTML, CSS, and JavaScript for making necessary changes during testing.

• Knowledge of conversion rate optimization (CRO) principles.

• Certifications in VWO or related areas would be a plus.

Interested candidates, who wish to apply for the above position, please send in your resume to swapna_pamu@evo-sg.com

We regret to inform that only shortlisted candidates will be contacted

Our client is a leading law firm in the financial services industry. They are looking for a KYC Compliance Analyst to join their team in Singapore.

Responsibilities:

• Work closely with regional office to provide support and advice on the daily KYC activities
• Identify and address escalated KYC issues
• Review and monitor the quality of KYC documentation collected
• Handle compliance related queries and prepare report to summarise KYC requests and trends identified
• Ensure workflow and methods of approval adhere to the policies

Requirements:

• Bachelor's Degree in Finance, Banking or related field
• 1-2 years' KYC experience in commercial or corporate banking
• Team player, detail oriented and ability to work on tight deadlines
• Excellent communication and interpersonal skills
• Knowledge of Hong Kong or Cayman Islands AML regulations would be an added advantage
• Ability to converse in Mandarin as interaction with Chinese clients is required

If you believe you fit the requirements for the role, please click APPLY NOW or send an email to Selicia.low@ambition.com.sg with your latest CV. Note: We regret that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only. Business License Number: 200611680D. EA Registration Number: R1767640

Summary of the Role

The Compliance Analyst is a full-time role based in Singapore. The Analyst will be responsible for supporting Know Your Customer (KYC) according to the company’s AML/CFT policy and procedures in coordination with onboarding clients, on-going customer due diligence and preparing reports for submission to the regulators and management.

This role has functional reporting to the Chief Compliance Officer.

Primary Responsibilities:

• Perform KYC for on-boarding individuals and corporate clients
• Perform identity verification and validations of submitted KYC documentations
• Perform screening, adverse media searches and evaluate information from reliable sources
• Perform periodic reviews according to clients’ risk profile and validity of KYC documents
• Perform customer due diligence for assigned cases in the case management system
• Ensure records of KYC data and documentations are captured with accuracy and completeness
• Conduct training for existing and new employees on the AML policy
• Perform enhanced due diligence for high-risk clients and potentially suspicious activities
• Prepare Suspicious Transaction Reports (STRs) for management review and regulatory reporting
• Prepare reports for governance and regulatory reporting

Minimum Qualifications

• 1-3 years of KYC/AML experience in financial services
• Minimum Diploma in Finance or equivalent discipline
• Ability to work independently, eager to learn and with attention to detail
• Acquired good knowledge of AML regulations, such as MAS notices and guidelines
• Good research and analytical skills
• Excellent communications and interpersonal skills
• Accredited compliance certification such as ACAMS will be advantageous

To apply, It will be great if you could share your CV to hoonteck.tan@randstad.com.sg. Alternatively, you can apply at https://lnkd.in/gMAzSD7b

• Interaction with global IT HQ
• Large scale project

About the company

Our client is a market leader within their industry. With massive expansion plan in Asia, they are recruiting a new QA Software Test Specialist APAC (Java, Selenium) to join their team.

About the job

Your role includes:

• Providing and implementing QA test plan for the company. Being the key point of contact for all QA aspects of releases, providing QA services and coordinating resource
• Creating test scripts for automated execution based on user stories and test cases. This includes defining and evolution of test plans, cases, matrix and execution results analysis.
• Managing the off-shore resources, assigning of work and coordinating resources for testing/QA projects
• Creating the Performance testing plan and strategy for projects. This includes establishing priorities and integration logical diagrams, conducts tests in factory and on site, supports acceptance as well as commissioning, analyses results and communicates them to development teams.
• Ensuring quality and the design of software testing and improvements to maintain the business reliability. This includes ensuring the validity of all testing artefacts required during the Build and Test Phases of the SDLC project delivery methodology
• Driving lessons learned activities for prevention/corrective actions in the future

Skills and experience required

As a successful applicant, you will have at least 5 year of experience in Test/ QA. Exposure to At - test strategy/plan will be of added advantage.

Candidates from end user background with cloud experience will be of added advantage.

Whats on offer
This is an excellent opportunity to join a MNC with exposure to high value projects.

To apply, It will be great if you could share your CV to hoonteck.tan@randstad.com.sg. Alternatively, you can apply at https://lnkd.in/gMAzSD7b (EA: 94C3609/ R1219669)

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3-10 Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to swapna_pamu@evo-sg.com in MS Word format.

Responsibilities:

• Prepare annual credit reviews and credit assessments on new and existing cases
• Prepare the necessary documents and perform the periodic risk reports
• Reviewing KYC and CDD duties
• Assist in market risk and liquidity risk management
• Perform ad-hoc assignments assigned by the Bank

Requirements:

• Degree holder with at least 5 years of risk control and monitoring experience in Banks
• Effectively bilingual (to review credit document in both English & Chinese due to Head Office requirement in China)
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23426

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109