Total 6 accounts admin executive job vacancies in Transportation / Logistics category in Taman Johor Jaya

CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE

Job Description

• Response to customer inquiries e.g. Booking, CRO, Schedule, Free Time application with liner, Request Waiver of Demurrage/Detention & etc.
• Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis.
• Monitoring booking to avoid last-minute cancellations and incurred charges.
• Monitoring Export Container Movement.
• Monitoring Export Customs Clearance with the appointed Forwarding Agent (FA).
• Monitoring Shipping Instruction & Original BL from the customer to liner to avoid penalty.
• Monitoring Import FCL shipment.
• Monitoring Import shipment LCL shipment.
• Prepare Monthly Sailing Schedule and provide it to customers.
• Prepare quotations and tender submissions if any.
• Update the shipment details in the designated files.
• Monitoring daily document collection with dispatch together with submission of payment for those cash term liners.

Requirements

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics/Transportation or equivalent. 
• Excellent in effective communication both spoken and written, presentation and analytical skills. 
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skills(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent. 
• 2 years of working experience in the related field will be an added advantage. 
• Fresh graduates are encouraged to apply. 

Perks & Benefits

• Friendly working environment
• Personal development opportunities
• Company trips

Shipping (Import & export arrangement) & receiving 
1) Stock import (email info from SCM / QA -RTV) - Received invoice, packing list, NCMR (QA)- Received invoice from agent, issue PRF, seek OD signature and submit to Account (Compilation by agent once a month) 
2) Export arrangement stock export delivery (Forwarded/courier) - Stock arrangement pick up (courier/external transport)- Follow up on lorry location- Notify delivery transportation schedule in group chat for production & CS preparation 1 day before shipment- Collect CS issuance DO, invoice & carton label- Verify label info & qty, manual tick on DO after checked, passed label to FG handler for pasting and get QC verification stamp on pasted label. - Verify stock before loading by referring to carton label vs picking list and sign off - Photo taking before & after loading for stock condition assurance- Issue PRF for a permit application to the agent (Compilation by the agent once a month, only QAL weekly)- Submit signed DO copy to Account (Yellow), & Blue (CS) fortnightly- Update in delivery group chat once goods delivered.- Submit K2/Waybill to Admin weekly- F/up external transporter invoice monthly- Update in KPI report (Shipping summary) for all deliveries done.- Managing to outsource truck & price comparison, filling up Truck requisition form and getting approval- Register new transporter with the purchaser and getting the vendor to fill out New vendor evaluation form- Monitoring K1, K2, K9, and permit application
3) Update Monthly oil card summary 
4) Update PRF summary (Levy, TNG, Autopass) (X)
5) E-trucking booking
6) Follow up with external transporter to provide scanned DO copy for SG (IG permit) to send DOSB tech for billing purposes, monthly
7) Arrange internal transport to service (Tayar Wah Sing Sdn Bhd) before the Puspakom inspection yearly & when the lorry breakdown/ maintenance. Issue PRF to Account once received service invoice 
8) PTPACS application, yearly application - Transport preregistration- Bodypass preregistration, required 2-3 days processing- Visitor preregistration, within 24 hours processing- PTP lorry requirement, must with running light on top of the lorry
9) Flex PTP delivery slot application (E-trucking) - Log in Flex website to book a delivery slot, can only book when the PO released- Apply 2-3 days before delivery
10) Follow up LMW license - License manufacturing warehouse - Yearly renewal- HR to apply, 1-2 weeks before expiry
11) When an item is not registered under an LMW license, applicable to FA products
12) Mesh pallet monthly update to Account
13) Supervising Accessories, packaging, and FG transaction

Business Related Travelling Claims
Group Hospitalization & Surgical Insurance
Training & Personal Development Opportunities
Group Personal Accident Insurance
Medical Benefits provided
Leave Entitlement

ROLE SUMMARY:

As our Contract Logistics Business Development Sr. Execuitve, you'll be at the forefront of our company's growth in the contract logistics field. Your job is all about creating opportunities, fostering client relationships, and tailoring logistics solutions to make our clients' supply chains run smoothly.

Main Responsibilities

Market Research and Analysis:

• Conduct thorough market research to identify industries, sectors, and potential clients that align with our contract logistics capabilities.
• Analyze market trends, customer demands, and competitive landscape to refine business development strategies.

Lead Generation and prospecting:

• Utilize a variety of channels, including networking, industry events, digital platforms, and referrals, to generate leads.
• Qualify leads and evaluate their potential for creating long-term partnerships.

Client Relationship Management:

• Build and maintain strong relationships with potential and existing clients.
• Understand clients' supply chain challenges and business objectives to offer suitable contract logistics solutions.

Solution Development:

• Collaborate closely with operational teams to design comprehensive logistics solutions that address clients' unique needs.
• Craft proposals, presentations, and pitches that showcase our capabilities and value proposition.

Negotiation and Contract Closure:

• Lead negotiations to establish mutually beneficial terms and contractual agreements.
• Ensure that contracts align with both client expectations and company capabilities.

Sales Strategy and Goal Setting:

• Develop and execute a strategic sales plan to achieve revenue targets and expand the company's contract logistics market share.
• Regularly review progress, adjust strategies, and take corrective actions as needed.

Collaboration and Coordination:

• Work closely with cross-functional teams, including operations, pricing, and customer service, to ensure seamless implementation of contracted services.
• Provide necessary information and insights to ensure successful project execution.

Market Intelligence:

• Stay informed about industry trends, emerging technologies, and regulatory changes that impact contract logistics.
• Use this knowledge to continuously enhance our service offerings and maintain a competitive edge.

Reporting and Documentation:

• Maintain accurate records of sales activities, client interactions, and project progress.
• Provide regular reports to management on sales performance, pipeline, and market insights.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

客戶服務兼文件官員/執行官

職位描述

• 回覆客戶詢問，例如訂艙、CRO、船期表、班輪自由時間申請、請求豁免滯期費/滯留等。
• 向承運商提交包含貨運詳細資訊的預訂，並及時向客戶發布預訂確認資訊。
• 監控預訂以避免最後一刻取消和產生費用。
• 監控出口貨櫃的移動。
• 透過指定的貨運代理 (FA) 監控出口清關。
• 監控從客戶到班輪的運輸指示和原始提單以避免處罰。
• 監控進口整箱貨件。
• 監控進口貨件拼箱貨件。
• 準備每月的船期表並提供給客戶。
• 準備報價單和投標文件（如果有）。
• 更新指定文件中的貨件詳細資料。
• 監控日常文件收集、發送以及現金定期付款的提交。

要求

• 至少擁有物流/運輸專業文憑/高級/高級/研究生文憑/學士學位/研究生文憑/專業學位或同等學歷。
• 具有出色的有效口頭和書面溝通、演示和分析能力。
• 所需語言：馬來語、華語、英語
• 所需技能：Microsoft Office
• 最好是專門從事運輸/物流/供應鏈/貨運代理或同等專業的初級管理人員。
• 2年相關領域的工作經驗將是額外的優勢。
• 鼓勵應屆畢業生申請。

津貼和福利

• 友善的工作環境
• 個人發展機會
• 公司旅行

運輸（進出口安排）及收貨
1) 庫存進口（來自SCM / QA -RTV的電子郵件資訊） - 收到發票，裝箱單，NCMR（QA） - 收到代理商的發票，發出PRF，尋求OD簽名並提交到帳戶（代理商每月編譯一次）
2) 出口安排庫存出口交貨（轉發/快遞） - 庫存安排提貨（快遞/外運） - 跟進貨車位置- 發貨前1天在群聊中通知交貨運輸時間表進行生產和CS準備-收集CS簽發DO、發票和紙箱標籤 - 驗證標籤資訊和數量，檢查後手動在 DO 上打勾，將標籤傳遞給 FG 處理程序進行粘貼，並在粘貼的標籤上獲得 QC 驗證印章。 - 裝貨前參考紙箱標籤與提貨單核實庫存並簽字 - 裝貨前後拍照以確保庫存狀況 - 向代理商發出許可證申請的 PRF（代理商每月一次編譯，每週僅 QAL） - 每兩週向帳戶（黃色）和藍色（CS）提交簽署的DO 副本- 貨物交付後在交付群聊天中更新。- 每周向管理員提交K2/運單- 每月F/up 外部運輸商發票- 在KPI報告（運輸）中更新摘要）所有已完成的交付。- 管理外包卡車和價格比較，填寫卡車申請表並獲得批准- 向買方註冊新運輸商並讓供應商填寫新供應商評估表- 監控K1、 K2、K9、和許可證申請
3）更新每月油卡匯總
4) 更新 PRF 摘要（Levy、TNG、Autopass）(X)
5) 電子貨運訂艙
6) 與外部運輸商跟進，為 SG（IG 許可證）提供掃描的 DO 副本，以便每月發送 DOSB 技術用於計費目的
7) 在每年 Puspakom 檢查之前以及卡車故障/維修時安排內部運輸服務（Tayar Wah Sing Sdn Bhd）。收到服務發票後向帳戶發出 PRF
8) PTPACS 申請，每年申請 - 運輸預登記 - Bodypass 預登記，需要 2-3 天處理 - 訪客預先登記，24 小時內處理 - PTP 卡車要求，卡車頂部必須有運行燈
9) Flex PTP 交貨位申請（E-trucking） - 登入 Flex 網站預訂交貨位，只能在 PO 發佈時預訂 - 交貨前 2-3 天申請
10) 跟進LMW許可證-許可證製造倉庫-每年更新-HR申請，到期前1-2週
11) 當產品未依據 LMW 許可證註冊時，適用於 FA 產品
12) 網格托盤每月更新至帳戶
13) 監督配件、包裝和成品交易

商務相關旅遊索賠
團體住院及手術保險
培訓和個人發展機會
團體人身意外保險
提供的醫療福利
休假權利

角色總結：

作為我們的合約物流業務開發高級主管，您將處於我們公司在合約物流領域發展的最前沿。您的工作就是創造機會、培養客戶關係以及客製化物流解決方案，以使客戶的供應鏈順利運作。

主要職責

市場研究與分析：

• 進行徹底的市場研究，以確定與我們的合約物流能力相符的行業、部門和潛在客戶。
• 分析市場趨勢、顧客需求、競爭格局，制定業務發展策略。

潛在客戶開發與勘探：

• 利用各種管道（包括網路、行業活動、數位平台和推薦）來產生潛在客戶。
• 鑑定潛在客戶並評估他們建立長期合作關係的潛力。

客戶關係管理：

• 與潛在和現有客戶建立並維持牢固的關係。
• 了解客戶的供應鏈挑戰和業務目標，以提供合適的合約物流解決方案。

解決方案開發：

• 與營運團隊密切合作，設計滿足客戶獨特需求的全面物流解決方案。
• 精心製作提案、演示和推介，展示我們的能力和價值主張。

談判和合約結束：

• 領導談判以建立互惠互利的條款和合約協議。
• 確保合約符合客戶期望和公司能力。

銷售策略與目標設定：

• 制定並執行策略性銷售計劃，以實現收入目標並擴大公司的合約物流市場份額。
• 定期審查進度、調整策略並根據需要採取糾正措施。

協作與協調：

• 與跨職能團隊（包括營運、定價和客戶服務）密切合作，以確保合約服務的無縫實施。
• 提供必要的資訊和見解，以確保專案成功執行。

市場情報：

• 隨時了解影響合約物流的行業趨勢、新興技術和監管變化。
• 利用這些知識不斷增強我們的服務並保持競爭優勢。

報告和文件：

• 維護銷售活動、客戶互動和專案進度的準確記錄。
• 定期向管理層提供有關銷售業績、管道和市場洞察的報告。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。