Total 1,229 account manager job vacancies in Tengah, Singapore - Perai, Pulau Pinang

Job Description:

• Independently manage a portfolio of audit clients and leading a team to provide a high level of service to the clients.
• Managing the audit team and ensure that all audit assignments are carried out effectively, efficiently and meeting deadlines.
• Preparing job allocation planning and manage the capacity of staff force.
• Review audit files.
• Review audit planning and identify potential problem areas for audit.
• Monitor working procedures and ensure that audit jobs are carried out in accordance with the firm’s standards, policies and guidelines.
• Provide training, guidance and mentoring team members on their personal growth and career progression.

Requirements:    

• Minimum qualification of a recognized degree in Accounting or equivalent and/or Professional Qualification such as MICPA/ACCA/CPA Australia/CIMA
• Member of Malaysia Institute of Accountants
• Minimum 8 years of relevant working experience in the related field, with 3 – 4 years in supervisory role
• Strong verbal and written communication and presentation skills
• High technical ability and analytical skills
• Strong leadership and team management skills
• Good planning and organizing skills and the ability to multitask
• Proactive, innovative and self-driven
• Entrepreneurially driven with the ability to establish excellent clients and staff relations
• Strong sense of integrity and good working attitude

Perks & Benefits:

• PA and H&S insurance
• Telecommunication Allowance
• Subcription for Professional Body
• Yearly Bonus
• Company Trip
• Service Award
• Annual Health Screening
• Birthday Leave

Job responsibilities: 

• Report directly to the Head of Operations in Head Office.
• He/She will collaborate closely with the HQ division for Commercial, Finance, Insurance, Regulatory, QSHE and HR.
• Develop, manage and motivate the staff with aim of driving productivity and efficiency to provide best in class services.
• Develop and nurture relationships with key clients with aim to grow the business
• Collaborate and nurture relationships with vendors and agencies to expand the depth and width of services of the company.
• Ensure adherence to local and international cargo regulations, rules and safety protocols.
• Implement effective tracking and monitoring systems to provide prompt feedback and updates to clients
• Manage and drive profitability of the region.
• Provide monthly management updates to HQ in P&L, business KPI and growth plan. 

Job Requirements: 

• Bachelor’s degree in related field
• Minimum 10 years’ working experience in logistics or related industry 
• Excellent communications and interpersonal skills to manage clients, vendors, internal stakeholder and staff
• Able to communicate well in English, Malay and local dialects
• Exceptional verbal, written and visual communication skills
• Excellent leadership skills with steadfast resolve and personal integrity. 

- Competitive salary package 

What Will You Do?

We are seeking a driven, customer-centric Territory Account Manager to join our growing Sales organization and expand the Arista brand of Open Networking platforms. In this role you will utilize a consultative sales approach to cultivate client relationships  with existing  accounts in addition to the development of new white space accounts. 

Arista appeals to forward-thinking organizations that value quality and innovation. Consequently, technical acumen and a track record of selling data center solutions is highly desirable.

Job Responsibilities:

• Exceed measurable sales objectives and extend the Arista brand enterprise accounts in addition to developing new logo accounts.
• You will be responsible for utilizing a consultative selling approach with key client stakeholders to address the business needs of hybrid cloud computing and siloed legacy IT systems across the Arista product portfolio including; Software-Driven Cloud Networking solutions, EOS (Open Source Network OS), Cognitive Campus Networking, WIFI Campus networking, Cloud Vision (Network Automation & Telemetry), Monitoring Fabric solutions in addition to NDR, Endpoint and our newly released AI-driven Network Identity Access security solutions. 
• Meet with key influencers, decision-makers, and C-levels to present Arista’s value proposition.
• Work with Arista systems engineers to design and position compelling solutions that drive down the total cost of ownership.
• Collaborate with technology partners to identify prospects and demonstrate best-in-class solutions
• Establish and manage key channel relationships in your territory.
• Formulate strategic and tactical account plans based on periodic business reviews with your prospects and customers.
• Conduct demand generation activities such as happy hours, lunch-n-learns and technology forums.
• Collaborate with Arista peers on marketing plans and best practices.
• Keep up-to-date with technology partner solutions, competing solutions and competitor strategies.

The Team

This position will typically report to a Regional Sales Director or Country Manager. You will be part of a team that includes the best field engineers in the cloud networking industry. And, you will have the support of our industry-leading Arista TAC, proof-of-concept
resources and executive team.

• Relationship Building: Cultivate strong relationships with key clients, serving as their trusted advisor and advocate.
• Project Planning: Strategize and plan projects in collaboration with clients and internal teams, ensuring alignment with client goals and objectives.
• Team Coordination: Coordinate various teams involved in project execution, including sales, marketing, and delivery, to ensure seamless project delivery.
• Budget Management: Manage project budgets effectively, optimizing resource allocation to maximize project success and profitability.
• Goal Achievement: Work closely with clients to define project milestones and deliverables, tracking progress and ensuring timely delivery.
• Client Satisfaction: Proactively address client concerns and challenges, seeking opportunities to exceed client expectations and drive long-term satisfaction.
• Account Management: Discover and generate new business from clients.

• Minimum of 10 years of experience in IT industry
• Proven track record of successfully managing client relationships and driving project success.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong leadership abilities, with the capacity to inspire and motivate teams to achieve project objectives.
• Strategic thinking and problem-solving skills, with a keen understanding of client needs and market trends.
• Proficiency in project management tools and techniques, with the ability to manage multiple projects simultaneously.
• Qualifications/experience related to IT project management will be a preferred.

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As an Account Executive at Fastmarkets, you will play a pivotal role in nurturing and converting new business opportunities.

Your primary responsibilities will include qualifying leads, building relationships with potential clients, and working closely with the sales and marketing teams to ensure the continued growth of our customer base. The Account Executive is a crucial role to the acceleration of the Fastmarkets growth, The right candidate will be experienced in discovery and inbound lead qualification to ensure significant growth through new business opportunity generation. Experience within the PRA or commodities markets would be welcomed.

Principal Accountabilities

• Qualify leads to assess their fit with our products or services.
• Nurturing and pushing non-handraiser leads to get them to move a bit faster in their buying process.
• Engage with prospective customers to understand their needs and challenges.
• Effectively communicate the value proposition of our products/services.
• Work closely with the strategic sales team to create choreographed handover of strategic opportunities and a smooth customer experience.
• Manage Pipeline in our CRM (Salesforce) to accurately forecast revenue.
• Run Sales Calls with short deck presentation and detailed product demo.
• Close business and achieve quota attainment consistently.
• Develop and improve sales skills through training and shadowing strategic AE’s.
• Log and record detailed notes and follow ups in our CRM (Salesforce)
• Set and attain daily, weekly, and monthly pipeline metrics.

Coordinating requests from clients and operations groups is a key part of customer service. This requires following appropriate standard operating procedures, regulatory guidelines, contracts, and customer requirements. Customer service representatives must effectively manage these requests, including resolving customer issues, providing information, and addressing concerns related to billing. The goal is to build strong relationships with clients and foster a positive reputation for the Business Unit and organization.

Duties and Responsibilities:

• Supports BUMA and serves as the primary contact for indoor sales for Eurofins Mechem SG clients.
• Promotes new offerings to clients and obtains feedback regarding these offerings.
• Defines and clarifies client requirements and communicates information to the operational groups.
• Maintains technical understanding of Eurofins Mechem SG testing capabilities.
• Identifies problems involving client requirements and works with appropriate staff to resolve them.
• Answers questions concerning pricing, capabilities, and sample status.
• Plans, prioritizes, and manages workload and multiple tasks and responsibilities.
• Trained on the functionalities of CRM and eLIMS platforms for maintaining and ensuring timely updates on project files, and ComLims for quote preparation.
• Performs review of assigned accounts, client procedures, and products as necessary.
• Ensures accuracy of COA (Certificate of Analysis) and reviews, trends, or tables results for key clients.
• Supports, suggests, leads, and assists process improvement initiatives.
• Participates in sales visits and cold calls to potential clients.

We are looking for an Account Manager to join the AKA Asia team. 

Purpose of Role:

• Master at taking projects from plan to execution
• Gatekeeper
• Manager of efficiency and effectiveness

Key responsibilities:

Client Handling

• Provide sound advice to clients on achieving PR objectives and goals
• Put together a timeline of agreed activity for sign off by your Account Director and client
• Set proper client expectations and develop achievable KPI’s
• Maintain discipline in the team on delivery against agreed timelines
• Maintain strong client relationships through regular contact (phone and face-to-face)
• Monitor issues relevant to client’s business
• Keep up to date on your client’s industr especially competitor activity

Working with the team

• Ensure ongoing and strong dialogue with AD to ensure smooth running of account
• Review all major deliverables from AEs to ensure quality standards and expectations are met
• Mentor junior team to success by coaching them on both technical and soft skills – keep morale, motivation and confidence levels up

New business

• Proactively pursue opportunities for account growth and new business
• Play an active role in proposal development – turning insights into strategy, brainstorm, pitch document creation, presentation
• Seek out opportunities to grow our business through Digital and Design

Stakeholder engagement (media, bloggers, influencers, employees, groups etc.)

• Train AE on stakeholder engagement and help them establish relationships
• Drive creation of materials for approval by AD
• Track progress and suggest ways to improve efficiency and effectiveness
• Liaise with senior stakeholder contacts and find networking opportunities
• Facilitate meetings/interviews with key spokespeople
• Prepare briefing notes and be responsible for follow-up actions

Digital and Design

• Have sound and current knowledge of social media/digital platforms
• Develop social media strategy and content plans
• Leverage current events to identify social media opportunities for clients
• Manage and own relationships with external partners to develop content
• Showcase and propose how our design capabilities can help our clients

Financial and Administrative

• Flag to ADs if current budgets don’t match as plans are being executed

The NIQ/GFK Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales growth engine which is instrumental for the company’s success.  

As a Sales Account Development Retail Lead, you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.  

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.  

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience. 

Responsibilities 

• Secure the retailers cooperation continuity improving the conditions of existing co-operations agreements with current retailer partners 
• Ensure all data partnerships are correctly managed within the Partnership Program framework 
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority 
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data) 
• Drive sales, cooperation renewals and overall growth of existing  retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships 
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information 
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters 
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks 
• Drive strategic action plan to tackle Voice of the Customer feedback 
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience 
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends 
• Communicate clearly , thus ensuring team activities are always focused and relevant 
• Implement Global and Regional strategy and organization, be able to drive change 

About You  

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships. Understanding our customers and their contexts, effective negotiation and growth mindset drive your work.  Throughout your tenure, you will demonstrate the following competencies:  

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results.  
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages  
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future  
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.  
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.  
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions  
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.  
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships  
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.  

We are looking for Account Executives to join our Prodigious Singapore team!

An Account Executive will work closely with the Account Managers, acting as a link between the agency and clients. They will be responsible for the coordination of campaigns/projects and therefore communicating clearly to all those involved.  

It is vital for the Account Executive to understand the needs of the clients, which they will learn through liaising closely with them throughout campaigns, often on a daily basis. Management of administrative and campaign work to ensure that projects are completed on time and on budget will be required. 

Responsibilities:

• Support the Account Managers on campaigns/projects requirements  
• Meet and liaise with clients to discuss and identify their requirements  
• Work closely with agency colleagues to meets the client's brief, budget and timeline  
• Communicate with the relevant departments and teams – in writing - on plans, and changes/actions  
• Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client  
• Work with the account manager to brief the relevant departments and assist with the formulation of work  
• Ensure that communication flows effectively  
• Present creative work to clients for approval or modification  
• Handle budgets, manage campaign costs and undertake administrative tasks  
• Handle multiple accounts and different campaigns/projects  
• Understand and track client/category needs by staying abreast of trends  

We are looking for an Account Director to join our team at AKA Asia. 

Purpose of role:

• Key player in AKA’s success as part of the leadership team
• Hold the bar high and own the delivery of outstanding results
• Lead account teams to the delivery of successful campaigns
• Inspire teams to deliver outstanding, creative work that delivers on business results

Key responsibilities:

Client Handling

• Lead clients in the development of strategic plans and objectives
• Critically analyse client briefs and provide strategic insights and recommendations
• Define scope of work and KPIs
• Solve problems and overcome challenges with creative communications solutions
• Senior point of contact and strategic counsel to client and their stakeholders
• Raise over-servicing issues with client and make recommendations for adjustments

Working with the team

• Responsible for the growth and development of AM/AEs on team through formal and informal coaching
• Communicate clear work scope and roles and responsibilities on the account
• Guide execution of plans and ensure the team stays on track and on target
• Oversee day-to-day servicing to ensure quality and timeliness of work
• Review monthly budget and time allocations with team

New Business

• Identify new business leads and bring in new business for the agency
• Lead proposal development – brainstorm, pitch document, presentation
• Organically grow existing accounts
• Provide counsel to other teams who could benefit from your experience/network

Stakeholder engagement (media, influencers, employees, industry, government)

• Lead our approach to stakeholder engagement across all audiences
• Employ strategies that integrate PESO media channels
• Ability to grow and leverage strong relationships with key stakeholders to achieve goals
• Provide guidance to teams on how to create appropriate communications materials
• Ensure all elements (angles, contacts, output) are clear between client and team
• Develop strong and compelling messages that are aligned with strategy

Digital, Design, Production 

• Have sound and current knowledge of digital platforms
• Identify opportunities to grow our business through digital, design and tech-led solutions
• Manage and oversee the production process (from ideation through scripting and storyboarding, filming and editing)

Financial and Administrative

• Support contract development, new client set-up and managing related client expenses
• Spearhead budgeting process and ensure the team is clear on what has been signed off
• Manage team hours vs agreed hours and scope and work
• Support Finance to manage efficiency for the billing proces

Reporting to Regional Director, you will create impact within our Project Management Team within the Project Management Capability. As one of the world's fastest-growing agencies within an ever-expanding global network, we proudly stand as Google's foremost global partner setting us apart in the industry . Our close partnership continues to evolve, influencing our geographical presence, the scope of our activities, and our delivery methods.

Your primary responsibilities will include:

• The primary function of Project Management in our business is to meet client requirements by overseeing the project process
• Manage the schedule, and ensuring that the work of our practitioners is delivered on time, within budget, and following both quality standards and client goals.
• Identify and address potential project risks, devising contingency plans
• Manage scope and change requests to avoid delays and cost overages
• Monitor project performance, prepare KPI reports, and address issues proactively
• Willingness to work globally, understanding time zone implications for deadlines, communicating with all stakeholders
• Embrace a culture of ownership, openness, teamwork and integrity
• Ambitious and a good team player; collaborative but also a good, and (onboarding support will be provided to ensure you are set up for success across different projects)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Delivery Manager

Internal Code: A24057

What will you do?

• Lead project planning activities, including scope definition, resource allocation, and timeline estimation, to ensure alignment with project goals and objectives.
• Develop detailed project plans, schedules, and milestones, and track progress against project timelines to ensure timely delivery of deliverables.
• Identify and mitigate project risks, issues, and dependencies proactively, and escalate critical issues to senior management as needed.
• Facilitate collaboration and communication between cross functional teams, including mobile developers, backend developers, frontend engineers, etc to ensure alignment on project priorities, deliverables, and timelines.
• Monitor project deliverables and outcomes, ensuring adherence to quality standards and take corrective action as needed to address deviations from the project plan.
• Serve as the primary point of contact for project related inquiries, requests, escalation

What are we looking for?

• Proven experience (5+ years) in project management or delivery management roles, with a track record of successfully delivering complex projects on time and within budget.
• Strong understanding of project management methodologies, frameworks, and best practices, including Agile, Scrum, or Waterfall, and the ability to adapt approaches based on project requirements.
• Analytical and problem-solving skills, with the ability to identify risks, issues, and dependencies early in the project lifecycle and develop mitigation strategies to address them.
• Experience with project management tools and software, such as Jira, Monday.com, or Gitlab for project planning, tracking, and reporting.
• Passion for driving continuous improvement, innovation, and excellence in project delivery, with a focus on delivering value to customers and stakeholders.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position purpose:

Reporting to our CFO, the Treasury Manager will be responsible for overseeing all aspects of the company's treasury function, including cash management, liquidity planning, risk management, and banking relationships. The ideal candidate will have a strong background in treasury operations, financial analysis, and risk management, as well as excellent communication and leadership skills.

Responsibilities:

Treasury

• Manage long- and short-term cash flow and working capital/liquidity management and debt structure
• Manage overseas cash reporting processes and the design/implementation of intercompany funding strategies
• Manage balance sheet and day-to-day liquidity to support the business needs

·        Develop, maintain & continuously review controls over banking facilities

• Design and implement foreign exchange mitigation strategies such as hedging to mitigate financial risks, primarily foreign currency cash flow exposure through the recommendation of financial instruments
• Manage interest rate risks and liquidity
• Maintain good stakeholder relations related to external funding, e.g., banks and other financial institutions, regulatory bodies, etc.
• Prepare of Board level cash and other risk management reporting
• Develop regional treasury operations controls policy in compliance with the global policy
• Maximize operational efficiency and maintain stable day-to-day treasury operations in region based on the policy
• Educate internal stakeholders on importance of cash flow planning and foreign exchange mitigation strategies

Other Financial Projects

• Participate in other finance-related projects with Group CFO as needed

Qualifications and Experience:

• Bachelor's Degree in Business/ Finance with professional qualifications (e.g. ACCA, CPA or equivalent)
• At least 6 to 8 years of working experiences in Treasury's role on group level
• Great analytical and interpersonal skills, with keen attention to detail and the bigger picture in mind
• Self-starter team player able to thrive in a fast-paced environment
• Retail/FMCG industry experience highly desired, but not required

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About the Job

Join a high-growth fintech startup and make a real impact!

We're revolutionizing digital payments for SMEs, offering a comprehensive payment platform designed to empower businesses with seamless access to digital transactions. With the support of investors like Tiger Global, Global Founders Capital, HOF Capital, and Y Combinator, we're rapidly expanding across the globe. We're now seeking a talented Product Manager to join our team.

About The Role

As a Product Manager specializing in Payments, you'll be instrumental in enhancing the experiences of our clients. Your primary focus will be identifying pain points encountered by SMEs across South East Asia and other key markets, and crafting solutions that significantly improve their business operations.

This role demands exceptional communication skills as you collaborate closely with our Product and Engineering teams to develop innovative products and enhance the user experience on our platform. You'll have the opportunity to reshape the payments landscape and work on exciting projects with our team of top-tier engineers.

This is a full-time position with ample room for growth. If you're a proactive, intelligent, and highly motivated individual, we want to hear from you!

What You'll Do:

• Lead the entire product lifecycle from conceptualization to delivery
• Collaborate with Founders and Engineering teams to build a robust ecosystem of payment methods compatible with our commerce stack
• Gather and analyze customer feedback in collaboration with Customer Success and Sales teams to refine existing offerings and introduce impactful new products
• Deep dive into SME pain points, identifying product solutions that our company can develop and launch

What We’re Looking For:

• 3+ years of end-to-end product management experience, ideally in a developer-centric environment, with exposure to product design
• Strong background in computer science or software engineering, coupled with a solid grasp of high-level systems architecture
• Excellent communication skills to articulate functional and technical requirements, and effectively convey user challenges
• Analytical mindset and strategic thinking, with a drive to enhance our products and address customer pain points
• Ownership mentality and a passion for continuous learning
• Self-starter capable of driving projects independently in a remote working setup
• Mandatory experience in payments

Tools We Use:

• Linear
• Slack
• Figma
• PostHog
• GitHub

• Dynamic, driven, and highly motivated team
• Clearly defined roles and objectives
• Opportunities for career advancement
• Continuous learning and growth prospects
• Stock options
• Flexible remote working arrangement
• Local GP medical reimbursement
• 21 days annual paid leave
• Unlimited medical leave

Daily EHS Tasks:

•  Attend daily toolbox meeting and ensuring this is consistently held.
• Full time site attendance.
• Verify risk assessments are conducted for all tasks and document them.
• Verify approved work methods, potential hazards, and safe work procedures are briefed to workers.
• Verify permits-to-work (PTWs) are raised for high-risk work and hot work permits for activities generating sparks or flames.
• Review high-risk permits-to-work (PTWs) prior to commence of works on site.
• Ensure workers are wearing appropriate Personal Protective Equipment (PPE) and it complies with standards.
• Document and submit endorsed permits and documentation.
• Encourage good safety culture and reminders to workers/managers on site.
• Ensure Emergency Escape/Fire Engine Access on construction site are well defined (throughout whole of construction) and kept free from obstruction at all times.
• Review first aid/sick bay logbook to note any injuries/ill workers on site.
• Participate in any site visits/inspections done by the project team/visitors to site.
• Participate in reviews for RA/MOS with contractors/project team.
• Assist in accident/incident investigations.
• Any other ad hoc work assigned by SRE or T&T PM

Site Inspection:

• Conduct thorough walkthrough of the construction site.
• Identify potential hazards and safety concerns.
• Consult and discuss with T&T PM on hazards/issues/dangerous activities and follow up actions (that may result in Stop Work Order – note that SWO shall only be issued by T&T Project Lead or SRE)
• Ensure workers are wearing appropriate PPE and following safe work procedures.
• Issue non-conformance reports for unsafe practices and ensure corrective action is taken.
• Verify effective implementation of Traffic Management Plan by the contractor.
• Follow up on safety lapses found to ensure that they are closed off timely, with reinforcement to workers.

Plant & Equipment Inspection:

• Ensure scheduled inspection and maintenance of plant and equipment.
• Verify routine maintenance of plant and equipment as per manufacturer's instructions.
• Check availability, condition, and validity of fire extinguishers.
• Ensure calibration of monitoring and safety equipment as per recommended schedules.

Housekeeping:

• Inspect the site for cleanliness, trip hazards, spills, and waste accumulation.
• Address any housekeeping issues identified.
• Ensure proper disposal of construction waste and hazardous materials.

Site Security:

• Ensure effective implementation of appropriate site access system.
• Verify workers and visitors have valid security passes and have gone through safety induction course (SIC).
• Inspect site hoarding for unauthorized access prevention.

Environmental Compliance:

• Verify effective implementation of dust control measures.
• Verify effective implementation of noise control measures.
• Ensure erosion control to prevent stormwater pollution.
• Ensure proper containment measures for hazardous materials.
• Ensure weekly pest controls are conducted.
• Manage adverse climatic conditions and determine activities to cease when thresholds are exceeded.

Documentation & Reporting:

• Maintain up-to-date EHS-related documentation and upload into T&T Project EHS SharePoint folder.
• Ensure all incident reports, safety inspection reports, and non-conformance reports are complete and up to date and saved in T&T project EHS SharePoint.
• Safety lapses/ good practices to be documented with photo evidence with rectification photos and date for record.
• Maintain records of scheduled inspections and maintenance of plant and equipment.
• Document safety meetings, training records, authority inspection records, and any relevant photos and share with the team and store within SharePoint.
• Submit a weekly EHS report to the Project Management (PM) team every Friday for activities in the past week. This should include foresight any risks against EHS matters.
• Prepare and submit a monthly EHS report to the PM team on the second working day of each month.
• Consolidate accurate site information on established KPIs to T&T PM as well as client.
• Maintain and upkeep recurring meeting invites sent / assigned to send.

Monthly EHS Tasks:

Training & Certification:

• Ensure all workers have received necessary safety training and possess relevant certifications.
• Review training records and address any gaps or additional training needs.
• Engage with the contractor to reinforce safety protocols and conduct regular toolbox talks or safety briefings.
• Organise and conduct EHS training about detected EHS deficiencies.

Regulatory Compliance:

• Stay updated on changes in relevant EHS regulations and ensure compliance.
• Update the project lead on any key changes that are critical to implement to ensure compliance and awareness to the whole team/stakeholders.
• Update procedures and practices as necessary to meet regulatory requirements.

Safety Culture Evaluation:

• Assess the overall safety culture of the construction site through surveys or feedback mechanisms.
• Identify areas for improvement in the safety culture and develop strategies to strengthen it.

Documentation & Reporting:

• Maintain up-to-date records of monthly safety meetings, pest control reports, and incident reports.
• Review Risk Assessment (RA) and update monthly/whenever a safely lapse is found (whichever is first) ensuring it is updated and mitigated together with the contractor’s safety team (and construction manager)
• Perform data analysis of safety performance metrics to identify trends and areas for improvement.
• Conduct comprehensive safety inspections of the entire worksite to identify potential hazards and ensure compliance with EHS regulations.
• Review the effectiveness of the contractor's EHS programs and recommend areas for improvement.
• Discuss EHS performance with the PM team on the first Friday of every month to ensure alignment and address any emerging concerns.
• Submit the monthly EHS report to the PM team every second working day of each month.