Total 386 Full-time System Analyst job vacancies in D14 Geylang, Eunos

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

· Reviewing current IT systems, such as network, software and hardware features for any errors or issues

· Collaborating with employees and department heads to determine which system requirements they need to remain efficient

· Building new systems that address and fix any issues shown in the current systems

· Creating analysis reports that represent the cost-benefit of any proposed upgrades

· Assisting the IT team in implementing any new system that was recently drawn up and approved

· Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

· Instructing other employees on how to use these new systems through training programs and documents

· Submitting and implementing all systems under strict deadlines and budget restrictions

Responsibilities:

- Help the financial sector in the region to implement mission-critical solutions with state-of-the-art technology.

- Conduct in-depth functional, non-functional and data analysis on financial applications defined by stakeholders.

- Conduct effective and efficient communication with clients for requirements collection in different aspects, such as business and technical.

- Design financial applications based on the client’s requirements, objectives and the company's technology framework.

- Actively participate in all stages of software development life cycle, especially, requirements collection, system design, quality assurance, solution implementation and support.

- Develop strong and harmonise working relationships with stakeholders and ensure successful application delivery and client satisfactory.

Requirements:

- Bachelor’s Degree (or higher) in Fintech, Information Technology, Computer Science, Engineering or related field.

- Good understanding of FinTech and the applications of state-of-the-art technology.

- At least 3 years of working experience as a system analyst, application developer or support engineer, candidates with more experience can be considered for Senior System Analysts.

- Possess in-depth knowledge in Java, JavaScript, Spring Framework, API Development, Mobile Applications Development, Database Design, ETL, SQL, Jenkins, Docker, and OpenShift.

- Excellent communication skills, ability to articulate and drive discussion across business functions and stakeholders.

- Excellent problem-solving skills and logical thinking.

- Able to work independently with minimal supervision.

- Experience in Banking, Financial or Wealth Management technology and solutions is strongly regarded.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up the knowledge in FinTech and banking operations.

- Training in financial technology (FinTech), consulting, business analysis and project management.

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management.

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

Dress Code:

- Smart-casual

- Formal with clients

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect and opportunities to work in global top-tier financial institutions. Interested parties, please submit your CV to hr@axisoft.com.

Roles:

• Manage and direct the day-to-day operations of IT services.

• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services.

• Manage change request, service request and production support issues and ensure service levels are met;

• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives

• Review post production issues and identify root cause and work with vendors on preventive measures;

• Plan, execute and support system implementation, software/hardware upgrades and security patches;

• Manage the verification of software patches and upgrades for applications;

• Measure, monitor and continuously improve performances of IT services;

Requirements:

• Bachelor or higher degree in IT or equivalent

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments.

• Experience in incident management, problem management, release management, root cause analysis and deployment.

• Understand SDLC and experience working with business users, various IT teams and vendors.

• Knowledge of web languages (e.g. HTML/CSS, JavaScript);

• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

• Positive attitude and able to work under pressure;

• Excellent technical troubleshooting skills;

• Self-driven, creative and team-oriented person with good interpersonal skills;

• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;

• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;

• Possess strong information acquisition, analytical and problem solving skills;

• Good organization skills and able to work with minimal supervision in a rapidly changing environment;

• Certification or formal training in ITIL will be an added advantage

• Bachelor or higher degree in IT or equivalent

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments.

• Experience in incident management, problem management, release management, root cause analysis and deployment.

• Understand SDLC and experience working with business users, various IT teams and vendors. • Knowledge of web languages (e.g. HTML/CSS, JavaScript);

• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

• Positive attitude and able to work under pressure;

• Excellent technical troubleshooting skills;

• Self-driven, creative and team-oriented person with good interpersonal skills;

• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;

• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;

• Possess strong information acquisition, analytical and problem solving skills;

• Good organization skills and able to work with minimal supervision in a rapidly changing environment;

• Certification or formal training in ITIL will be an added advantage

SwiftX is an exciting and fast-growing company. We help organisations maximize their knowledge assets and maximize efficient business processes. Working closely with both MNCs and public sector, we use cutting edge Enterprise Content Management (ECM) technology to curate knowledge, manage information flow and enable better decision making.

Partnering with us, we will provide a nurturing environment for you to realise your potential and develop your skillset, may it be development or consulting.

Responsibilities:

1. To translate customer requirements and business objectives into functional and technical specifications

2. Implementation of ECM solutions

3. Manage IT initiatives and collaborate with in-house technical staff

4. Training users in new and existing system

5. Provide support on technical issues and consolidation of reports

Prerequisites:

1. Candidates with Diploma in IT, Microsoft Certified System Administrator (MCSA) or equivalent

2. Knowledge in scripting, Java, JavaScript or .NET

3. Grit in solving problems and service oriented

4. Team player

Job Types: Full-time

Job Description & Rerquirements

• To enhance Retail Banking System (RPG/400 in IBM AS400);
• Analyse the user requirements or modifications / enhancement requests;
• Document in detail the functional and technical specifications;
• Submit detailed work schedule and plan for approval;
• Design the work unit, code the program, compile and perform unit test;
• Work with the bank users to produce a test plan for testing all functions of the new program modifications;
• Update all changes done to systems, programs and operating instruction / Manuals;
• Train users to use each function of the new or amended application;
• Advise users on operation and backup procedures so that user can develop or update user manual.

Position Summary :

The Systems Engineering Manager is first and foremost a team manager and responsible for leading his team to the completion of engineering tasks within committed budgets, schedules and performance for successful bid and project delivery, through well-executed Work Package Management.

As such, the Systems Engineering Manager is responsible for his/her and his/her team’s completion of a set of engineering tasks within the committed cost, schedule, performance and quality.

To achieve this goal, he/she identifies the required skills, allocates responsibilities to the various individual contributors and leads these contributors as a team. For the team, he/she schedules, coordinates and monitors the implementation of tasks. The related tasks may cover the whole range (from research and advanced studies up to IVVQA) of system engineering activities.

The Systems Engineering manager is in charge of tasks focused on data and documents covering part or all the range of activities regarding customer needs, solution architecture, mission, function, architectural design, life cycle of the solution / product, requirements and specialty engineering

Situation in the Organization :

This System Engineering Manager member of the Engineering team, reports functionally to the Engineering Manager and operationally to the Project Manager.

He interfaces with Technical Directorate from the Business Line.

He coordinates the technical activities between the different Thales entities.

He is the technical interface with the customer.

Context :

• Communication System for Rail Transportation Domain
• Large project requiring multiple international entities.

Main Tasks & Responsibilities :

The Systems Engineering Manager responsibilities are as follows, he/she::

• Provides technical & engineering leadership on bids and projects;
• Leads his team in performing all engineering activities with a Lean engineering mindset and methodologies (in particular pulled flow, set-based design, Kanban / limited WIP, Kaizen, and Obeya), and implementing co-engineering wherever appropriate;
• Builds the overall solution strategy after understanding the solution’s needs;
• Ensures System Engineering activity management within constraints provided by approved architecture and design policy;
• Secures the engineering scope, plans and coordinates the whole system engineering activities within the constraints provided by the agreed architecture and design policy in order to satisfy customer requirements and ensures global development consistency;
• Defines the engineering’s PBS, WBS, OBS and associated tasks, tailors development process and ensures achievement of the development baselines (functional, allocated and product);
• Defines the Product Reuse Strategy, contributes to Product Line Development Strategy and updates the bid/project by proposing upgrades thanks to product enhancements;
• Manages Risks & Opportunities of design and development during bid phase, guarantees programme commitments, including those flown down to subcontractors and partners;
• Optimises technical work against costs, schedule and risks from design to validation and acceptance of the solution;
• Implements the decisions and actions coming from the Complexity Profiler analysis;
• Defines and tailors the engineering environment suitable for the Bid or the Project;
• Understands the engineering requirements for relevant bid/projects and schedule, and allocate Work Packages to relevant engineering employees for completion, and provides the Statements of Works for all internal and external subcontractors;
• Monitors and coordinates technical and engineering activities are to carried out in accordance with contract and company quality system requirements;
• Supports the implementation of reviews to ensure review objectives are met;
• Provide technical & engineering leadership on bids and projects.
• Provides technical input for Business Development activities in the Security, Transport and Defence market through participation in customer meetings and workshops and identifying business opportunities;
• Liaises with the Sales and Bid management teams in the preparation of proposals, and directly with client representatives in determining their requirements;
• Participates in bids (or changes/evolutions of a project) by leading the development of the technical solution for Security, Transport and Defence opportunities and providing estimates for the solution;
• Leads the technical activities on projects by providing leadership on the development of the technical solution, planning, implementation and rollout of the solution;
• Provides direction in priority and resourcing needs for engineering support activities on bids and projects;
• Acts as the technical interface on technical issues with customers responding to queries and providing technical solutions;
• Provides the leadership of the change control board, making informed decisions on changes and management of the entire development environment;
• Provides metrics and analysis on progress of systems engineering activities (Obeya);
• Ensures all designs are approved by the Design Authority;
• Produces technical reports as required by the Bid or Project Manager;
• Capitalises lessons learned and relevant project data and metrics;
• Effective Manages people management effectively, including participation in the professional development of technical employees in line with the business strategy;
• Manages the skills and competencies of people on his team – including himself – in particular in view of requirements of an Authorised Engineering Organisation according to Competency Management Policies.

The Systems Engineering Manager also contributes to the following activities:

• Assure the RAM, Safety and Security (as appropriate for the domain / project / bid), providing input into defining and implementing RAM & Safety assurance and making sure that the RAM, Safety and Security assurance activities are conducted;
• Prepare production: Manage the availability of production equipment and tooling, develop the processes, adapt or procure the production and test equipment and tools;
• Participate in the production’s first article inspection (FAI) and the Internal Product acceptance
• Prepare the delivery of Customer Services: validate the objectives of the Reliability, Availability, Maintainability and Testability studies, perform Reliability, Availability, Maintainability, Testability (RAMT) studies, prepare the operations of the system;
• Manage the configuration of the system: create and approve baselines, perform configuration audits.

The Systems Engineering Manager may be asked to assume the following Roles: IVVQ Manager, Service Engineering Manager, and Configuration Manager.

Pre-requisite :

QUALIFICATIONS

• Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)
• Higher degree qualifications are desirable.
• Demonstrated engineering competencies required for qualification to INCOSE CSEP/ESEP (or equivalent, CSEP as a very minimum) are highly desirable
• Experience working on Transportation projects
• Experience working within a Systems Engineering lifecycle

ESSENTIAL EXPERIENCE

• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in managing multiple small projects simultaneously
• Strong oral and written communications & liaison skills.
• Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers Singapore, etc.

DESIRABLE EXPERIENCE

• Experience in a project management or a systems delivery management role.
• Knowledge of Thales Products and Processes

Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution • Perform business analysis:
• •Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
• Elicitation: Explore, identify and document business needs
• Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope. . Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements

Possess a Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Computer Science/Information Technology or equivalent.

Minimum 3-5 years of relevant working experience as a Business Analyst.

At least 3 years experience working on Govtech project.

Experience in Agile (Scrum) projects will be an added advantage.

Experience in Salesforce and possessing Salesforce certifications will be an added advantage

Experience with web-based and business process software systems implementation.

Good understanding of UI/UX concepts and experience in HTML, CSS and JavaScript for rapid prototyping is a plus.

• Developing, designing, and testing embedded systems to ensure the application's efficiency
• Analysing systems with the use of algorithms to diagnose and remove issues
• Communicating with other team members to ensure they complete projects on time and within budget
• Using C and C++ to generate dependable and high-quality code
• Developing firmware for microcontrollers used in phone processors

Qualifications

• Bachelor's degree in computer science or a related field
• At least five years of experience working in software development or a related field
• Understanding of computer architecture, programming languages and interface technology

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a Senior Engineer, Unix/Linux System.This is an exciting opportunity to expand your skill set, and achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Responsibilities

• Managing and Operating Red Hat Linux, Windows VM Infrastructure

• ○ Installation/Configuration/Hardening/Maintenance/Patching

• ○ Maintain System Security

• ○ Advanced Troubleshooting

• ○ Performance Tuning

• ○ Capacity Management

• ○ Preventive/Proactive Support

• ○ Incident/Change/Problem Management

• ○ Provide system administration support and guidance for development team’s app configuration tasks

• ○ Veritas Clustering Setup on RHEL VM would be added advantage

• ○ Chef Automation would be added advantage

• ○ AWS EC2 maintenance

• Managing and Operating VMware vSphere IT infrastructure

• Other IT Infrastructure Related Tasks

Requirements

• Red Hat Enterprise Linux (RHEL) and Windows Administration

• Professional understanding of networking related to RHEL and Windows

• Professional understanding of SAN Storage related to RHEL and Windows

• AWS Certified Solution Architect will be an advantage

• Good understanding of large Data Center Facilities operation

• Hands-On experience supporting various Infrastructure agents like NetBackup

• (Mid-Level) vSphere 7.x.

• Cross-team collaboration with storage, network, security and application delivery

• Technical leadership quality to handle technical challenge and sensitive situations

• Integrate the server automation process either by custom scripts or via third-party solutions(Ansible)

• Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

• Strong communications skills

• Excellent spoken and written English communication skills

To submit your application, please apply online or share the updated cv to khalid@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Requirements:

· At least 1-2 years experience in an IT-based environment.

· Fresh grads with IT or relevant Diplomas or NTC Certs may apply for an entry-level position.

· Knowledge of Layer-2 networking protocols (802.1x, TCP/IP, VLANs, OSPF & STP).

· Knowledge of WIFI RF design; perform/develop network topology, surveys, and heat maps.

· Possess knowledge of network routing/switching, firewalls, and wireless.

· Able to troubleshoot networking, hardware, software, and security issue.

· Preferably hands-on experience with Ruckus Wireless; or alternatively Aruba or Cisco Wireless.

· Good communication skills and ability to manage user expectations and communicate well via written technical documentation or interactive sessions with customers.

· Technical communication, interpersonal, and program management skills with a strong desire to achieve customer satisfaction in a team-oriented environment.

· Mature, independent, and possessing a positive working attitude with a strong urge to learn.

· Ability and desire to learn new technologies through self-study or classroom/lab leading to technical certifications.

· Willing to work on shift and able to work as a Standby Engineer (rotation; with allowance).

· A Team player is a must as we work as a Team.

Education / Certification Requirements:

· Degree/Diploma in Computer Science/Information Technology/Electrical Engineering, or equivalent field of study

· Cisco Certification Network Associate (CCNA) or Equivalent

· Certified Wireless Network Associate (CWNA) or Equivalent

· Any professional technical certifications commensurate with the candidate’s work experience within networking and security domains.

Qualifications and Profile

• This position requires relevant experiences in corporate financing domain with focus on designing and delivering IT solutions.

Mandatory skills:

• Holding a Bachelor's degree in accounting, finance or IT.
• Excellent knowledge of corporate & investment banking and different financial products including but not limited to Syndications, Participations, Commercial Loans, LC, Guarantees, Discounting, Factoring etc.
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology.
• Hands-on experience with BDD framework and UML.
• Comfortable working with SQL database queries.
• Experience with Microsoft Office tools.

Advantages:

• Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.
• Any experience in project management or in a functional lead role

Responsibilities：

- Work in conjunction with different parties to conceptualize and propose IT solution approaches of privide banking system, i.e. Stakeholders, Users, Consultant, and Development Teams.

- Design business solutions and transform users' needs & business requirements into functional requirement specifications.

- Identify and document constraints, assumptions and risks associated with business requirements.

- Maintain timely communications to business stakeholders throughout the project life cycle to ensure common understanding of the requirements and the impact to the business area.

- Track transition plan & provide ongoing support to perform root cause analysis on UAT and production support.

- Prepare and maintain knowledge base, systems related documentation, training materials and operation manuals.

Requirements

- Bachelor degree holder in Computer Science, Computing or related disciplines.

- Minimum 5 years IT experience in banks or in banking solution vendors.

- Good analytical skills with knowledge in private banking system from front to back office.

- Strong in requirements collection, business analysis, and project management.

- Fast learner and have passion to pick up different IT and banking knowledge.

- Excellent communication skill and presentation skills.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to hr@axisoft.com.

As part of a team, the individual shall undertake system administration tasks and provide
support services to users of our group wide NetSuite ERP system (One World). Your primary
focus will be to ensure the smooth operation, maintenance, and optimisation of our ERP
solution(s).

As NetSuite System Administrator, you will be responsible for day-to-day administration,
configuration, and support of our NetSuite ERP system. This includes managing user access,
technical troubleshooting, configuration, customisations, data integrity and providing ongoing support to end users (including issue resolution, answering questions about
functionality, and providing guidance on best practices). Your efforts will play a crucial role in
ensuring that the system meets the operational requirements of the organisation and that
users have a positive experience with the system and can maximise its value for their business
functions.

The role requires an in-depth understanding of ERP solutions, including customisation,
scripting, and integration capabilities. Ideally suited to a person with a blend of abilities
including strong technical expertise, excellent communication skills, attention to detail,
loyalty, teamwork, and a commitment to delivering exceptional customer service.

Key Responsibilities include:

System Administration:

• Manage user roles, permissions, and access levels.
• Configure system preferences, settings, and customisations according to business requirements.
• Monitor and maintain system modules to ensure the overall health, security, and performance of the NetSuite environment.

Configuration & Customisation:

• Customise forms, fields, records, workflows, and reports aligned to business processes.
• Implement and maintain integrations with third-party applications and systems.
• Develop and maintain saved searches, reports, and dashboards aligned to business requirements.

Data Management:

• Undertake data imports, exports, and migrations while ensuring data accuracy and integrity.
• Adhere to data governance policies and procedures to maintain data quality and compliance.
• Troubleshoot data-related issues and perform routine data cleansing activities, as needed. User Support:
• Provide ongoing support to system users, answering questions about functionality, troubleshooting issues, guidance on best practices and providing training, as needed.
• In support of our NetSuite Program Manager, create and maintain user documentation, training materials, and resources for the NetSuite platform and associated integrations.
• Collate user feedback and suggestions relative to system improvements and process improvements.

Continuous Improvement:

• Identify opportunities for process optimisation and automation within our NetSuite platform and associated integrations.
• Stay informed about new features, updates, and best practices related to NetSuite and associated integrations.
• Working in support of the NetSuite Program Managers, collaborate with stakeholders and system users to understand their requirements and prioritise system enhancements based on business needs.

Skills & Qualifications Required:

1. Proven experience as NetSuite Administrator or other ERP platforms.
2. Strong understanding of enterprise resource planning (ERP) systems.
3. Strong technical skills and knowledge of NetSuite functionality, including migrations, configuration, customisation, and troubleshooting.
4. Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders and users at all levels of the business.
5. Ability to work independently and collaboratively, in a fast-paced dynamic environment and manage multiple priorities simultaneously.
6. At least 5 years’ experience in system administration roles with a strong emphasis towards service excellence and high levels of customer satisfaction.
7. Strong organisational skills - Ability to plan and prioritise.
8. Excellent analytical and problem-solving skills, with a keen attention to detail.
9. Thinks outside the box on issues affecting AVTEL including customer, employee, and partner relationships.
10. Makes decisions effectively (i.e., timely, with available information/ perspectives).
11. Sets own goals and objectives easily and prioritises own responsibilities and assists others to identify personal goals and objectives including priorities reflecting team and group strategy.
12. This is a highly networked role that requires an ability to work under pressure and to challenging deadlines. It requires strong technical and people management skills.
13. Degree in Information Technology, Business Administration, or related field would be advantageous.
14. Relevant certifications (e.g., NetSuite Administrator, ITIL Foundation) preferred.

Other Responsibilities Linked to this role:

• Meets assigned expectations for timely completion and quality standards for all technical support activities.
• Maintains high level of customer satisfaction aligned to company requirements.
• Maintains accurate and detailed documentation and reporting for all administration and support activities undertaken by you.
• Quality of Delivery: Consistent communications, effective mitigation of risk and issue resolution.
• Taking the lead - Confronting and owning issues promptly and acting, as necessary.
• Maintains an in-depth knowledge of our NetSuite platform and associated system integrations.

Description:

Purpose of the Role:

In this role as a Product Analyst, you will be a pivotal member of the Product Team, focusing on the maritime domain within the metals mining and trading industry. Your role involves collaborating with the Engineering team to support the development and enhancement of platforms that cater to the unique needs of maritime operations in the metals trading sector. Your primary duties will include understanding and analyzing maritime-specific business requirements, documenting these requirements, defining project scopes, and ensuring that the deliverables align with the business' strategic outcomes.

Job Responsibilities:

• Support in converting maritime-specific business requirements into functional specifications, ensuring that these are clearly communicated and understood by the technical team.
• Play an active role in agile project teams, contributing to sprint planning sessions with a focus on business goals and priorities.
• Conduct sessions for process mapping, ensuring a comprehensive understanding of operational flows and identifying overlaps and synergies across different business functions.
• Link immediate operational needs with long-term strategic plans, working closely with Product Managers, Product Owners, and Delivery team.
• Collaborate with QA testers and developers to ensure the delivery of high-quality solutions.
• Establish and maintain effective relationships with business stakeholders, managing their requirements, operational issues, and queries.

Knowledge and Experience:

• Bachelor’s degree in computer science or a related field.
• Experience in digital product delivery, preferably within the maritime sector of the metals mining and trading industry or commodities industry.
• Familiarity with maritime operations, especially in relation to metals mining and trading (Desirable).
• Knowledge & Experience working in IMOS(Desirable).
• Agile methodology experience, with an understanding of its application in maritime projects.
• Additional knowledge in human-centered design or design thinking is advantageous.

Personal Attributes:

• Demonstrated leadership qualities with a service-oriented mindset.
• Excellent communication skills, adaptable to a diverse range of cultural and professional backgrounds.
• Strong analytical skills and the ability to break down and solve complex problems.
• A sense of ownership and responsibility for projects and tasks.
• Customer-focused, with a clear vision of end goals and customer satisfaction.

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