Total 265 Supply Chain Operator job vacancies in Customer Service category in Malaysia

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary + Variable Bonus + Leaves & Medical Benefits
• Duration: Permanent/ 6-months contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position Customer Service Executive (BD/ Quotations/ Supply Chain / Logistics) - Jurong EAST
• Location : Toh Guan Road East- (Nearest is Jurong East MRT -14 minute walk)
• Working hours : 5 days work week: Monday- Friday: 8:30-5:30 / 9 - 6
• Salary (commensurate with experience) : Up to $4200 + Performance Bonus
• Duration : Perm
• Industry : MANUFACTURE OF OFFICE MACHINERY AND EQUIPMENT

Main Responsibilities:

• Increase revenue and foster good relationship with existing clients.
• Identify potential customers and vendors, and generate new leads and business opportunities via cold calling, networking, and referrals.
• Establish and nurture strong relationship with existing and new clientele and vendors.
• Regularly follow up with clients to promote upselling and enhance retention.
• Prepare presentation materials such as business profile, project proposals and timeline.
• Perform documents such as quotation, as well as system transactions such as PO, DO and invoices.
• Support operational activities such as co-ordination with logistics providers, freight forwarders, customers and vendors to ensure parts is delivered on time.
• Support other existing operations as and when required.
• Report customer issues to management.
• Submit comprehensive data and activity reports detailing daily, weekly, and monthly sales.
• Implement and oversee strategic objectives to optimize sales, profitability, and achieve or surpass sales targets.
• Engage in contract negotiations and agreements.

Requirements:

• NO Experience welcome to apply -Training provided
• Minimum Diploma or Degree in Supply Chain / Logistics
• At least 1 year of working experience, ideally in the area of supply chain, logistics or procurement.
• Some relevant sales or business development, project management experience would be an advantage.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only/
• Ability to converse in Japanese is an advantage but not mandatory to liaise with Japanese clients

Email your resume to Jane@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the center of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Helpdesk Operator

Pinnacle Group are looking to recruit an enthusiastic Helpdesk Operator to be first point of contact at the University of Staffordshire (SUSV), ensuring the successful management of all jobs reported to the help desk.

Duties/Key Responsibilities

• Day to day responsibility for the helpdesk and administrative functions
• Answering of the helpdesk and dealing with general enquiries
• Log calls/tasks on the helpdesk database utilising helpdesk software (CAFM).
• Allocating work orders to internal/ external contractors
• Tracking job progress against rectification times and implementing escalation procedures.
• Report back to clients and contract staff on job progress and close out including requesting extensions where applicable
• Taking ownership of the PPM/holiday schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times.
• Dealing with general enquiries
• Reporting and recording of sickness
• Processing of overtime
• Booking and monitoring of agency staff
• Ordering of supplies

About Securecorp
Striving with over 25 years of experience and excellence in security services. This company is Australias leading national providers of security, monitoring, electronics, and cleaning services.
We are looking for a talented and driven monitoring operator, preferably with a customer service background, to join our team based in our head office in Mulgrave!
Successful candidates must be available for training Monday - Friday business hours for the first 3 weeks of the role.
This role will be responsible for the following:

Monitoring of Alarms and CCTV
Identification of potential incidents
Attending to high volume of outbound / inbound calls
Liaison with police & our internal stakeholders and clients
Incident reporting
When competently trained assist with occasional data management
Able to work in a Team Environment
Able to work rotating roster of 7 days a week
... Click here to view more detail / apply for Monitoring Centre Operator

We are seeking Help desk professionals at the APS3 and APS4 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.

APS3 Help desk Operator position description: ...


We are seeking Help desk professionals at the APS3 and APS4 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.

APS3 Help desk Operator position description:


Answering incoming phone calls and emails.
Assist services in a timely manner with reporting payment and policy queries.
Using call logging software to log notes of issue and resolution while on phone calls and when replying to emails.
Handling a high volume of work ensuring phone call and email targets are met.
Keeping up to date with relevant changes in a fast-changing environment.
Contribute

... Click here to view more detail / apply for APS3/4 Helpdesk Operator

Customer Service Operator Traineeship Parkes NSW, Australia







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Earn while you learn
Gain a nationally recognised qualification.
Full time traineeship opportunity

What you'll be doing
You will complete a  Certificate III Business - Customer Engagement over 12 months through a combination of formal training and on-the-job experience with your Host Employer.
This unique combination of formal education and work experience will give you the opportunity to:

Provide and deliver services in a timely, accurate and efficient manner, consistent with Service NSW vision, mission and values
Undertake administrative work to support the provision of service delivery


... Click here to view more detail / apply for Customer Service Operator Traineeship

Client Care Operator







Job reference:  #6060   Brand:  Laverty Pathology   Location:  60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)   Work type:  Full Time (Permanent)  38 hours per week   Schedule:  Positions cover shifts 24 hours a day, seven days per week as required   About  us Laverty Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500 people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination




... Click here to view more detail / apply for Client Care Operator

Responsibility

Responsible to handle all inbound and outbound calls.

Job Description

• To deliver one-stop customer service via phone in a consistent and professional manner by embracing our core values
• Logging of service requests, complaints and enquiries
• Ensure follow up and fulfill promises made to our customers
• Ensure all referrals are keyed in a timely manner and monitor for closures

Job Requirement

• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• 6 days work week including weekends and Public Holidays
• Working hours:

Shift 1 : 07:00am to 14:30pm ; or

Shift 2: 14:00 am to 21:30pm

WOW recruitment are seeking a Call Centre Operator for our Medical Logistics client based in Macquarie Park. This role is an onsite position with the working hours on a rotating roster once fully trained. (day shifts and afternoon shifts available)
 
$65k Super
Macquarie Park 
Onsite position
Immediate start
Free gym membership
Fantastic career progression opportunities 


You will be:
Answering a high volume of phone calls
Booking and amending orders and communicating changes with involved parties
Ensuring accurate and timely data entry into the operating system
Assisting Coordinators/Allocators with queries and changes to jobs
Responding to customer queries including pricing and quoting jobs
Maintaining relationships with carriers and customers
Providing general administration and operational support
Contributing to the improvement of policies and procedures

Skills required:
Permanent Resident of Australia
Minimum 2 years? experience in a customer service/call centre role
Medical receptionist / call centre operator ... Click here to view more detail / apply for Call Centre Operator