Total 3,935 Service Operations Manager job vacancies in D07 Golden Mile, Middle Road

This position reports to the founder of DBD HEALTH HUB LLP. He/She will be managing day to day business of the operations, addressing operational concerns and issues, monitoring overall customer satisfaction, developing and implementing operational procedures and policies.

Individual to be involved in:
1. Improve operational management systems, processes and best practices
2. Ensure overall smooth operation, adequate resources to enhance efficient function of operations
3. Maintaining quality of work and ensure workplace safety compliance
4. Formulate strategic and operational objectives
5. Builds relationships and communicate effectively with customers
6. Any ad-hoc duties as assigned

Technical Skills and Competencies

1. Manage and oversee the day to day overall operations efficiently
2. Effectively review and develop operational practices and procedures to drive efficiency and to ensure relevance.
3.Foster strong customer relationships
4.Able to oversee revenue and expenditure management

Duration of Attachment: 6 Months

· Minimum bachelor’s degree

· Minimum 3+ years working experience

· Must work for peak hours and weekends, the public holiday also

· Assign workloads and schedules to maximize performance.

· Lead, guide, and mentor operations team to meet customer requirements.

· Ensure compliance of safety regulations and all company standards and procedures.

· Recommend equipment, tooling, and processes to support business objectives.

· Monitor and manage continually the operational aspects of productions.

· Evaluate and control spending for manufacturing operating budgets.

· Evaluate and assess performance levels of operations staff.

· Ensure compliance of corporate standard Ards and procedures.

· Being a Computer Operations Manager is responsible for operation of mainframe and peripheral information system equipment and for developing schedules for equipment usage.

· May require an associate degree in a related area. Additionally, Computer Operations Manager typically reports to a head of a unit/department.

· Minimum bachelor’s degree

· Minimum 3+ years working experience

· Must work for peak hours and weekends, the public holiday also

· Assign workloads and schedules to maximize performance.

· Lead, guide, and mentor operations team to meet customer requirements.

· Ensure compliance of safety regulations and all company standards and procedures.

· Recommend equipment, tooling, and processes to support business objectives.

· Monitor and manage continually the operational aspects of productions.

· Evaluate and control spending for manufacturing operating budgets.

· Evaluate and assess performance levels of operations staff.

· Ensure compliance of corporate standard Ards and procedures.

· Being a Computer Operations Manager is responsible for operation of mainframe and peripheral information system equipment and for developing schedules for equipment usage.

· May require an associate degree in a related area. Additionally, Computer Operations Manager typically reports to a head of a unit/department.

To support the Site General Manager in the efficient, safe and cost effective management of all warehouse operations within the Fareham site. As part of the site management team, you will play a proactive role in the development of site/divisional initiatives.

This role requires someone capable of working under pressure, displaying a good analytical approach to work to deliver business results and to achieve performance and service levels. We are looking for an enthusiastic and experienced Manager with previous Warehousing background as the role will oversee all operational activities for a fast-moving Warehouse whilst promoting a Health, Safety and Legal culture.

Candidates will require strong leadership skills and have extensive people management experience as they will be leading a large team. Working within a team environment, the successful candidate work to achieve operational KPIs to tight deadlines and drive improvements by engaging the team in promoting a positive culture.

The management of warehouse operations to ensure that the warehouse team meets their output targets through the effective management of warehouse operatives

Ensuring that the warehouse operation conforms to all budgetary, service, security, stock integrity, health and safety and other legal requirements during their shift

Contribute to and support plans to improve quality of operations

Achievement of customer service targets for warehouse operations during their shift

To meet service targets in a cost effective and timely manner during their shift

Input to the budget process

To help minimise labour costs, both fixed and variable ensuring that overtime and agency costs are managed within budget

To ensure that equipment cost are minimised by effective control of usage and maintenance

Effectively managing the shift Team Managers ensuring that all key performance measures are met

Effective training and development of the team to improve their management skills.

To maintain high standards of behaviour in the workplace through the effective use of the disciplinary and grievance procedures, liaising with senior managers and human resources department where appropriate.

To monitor absence/poor timekeeping of the warehouse team to ensure that this is kept to a minimum.

To communicate regularly with all team members, ensuring that team briefings are conducted effectively.

Maintenance of good industrial relations within the warehouse

Key Capabilities:

• Commitment and ability to work under pressure
• Excellent people management skills and the ability to develop self and others
• Experience of applying a working knowledge of relevant legislation, e.g. Health & Safety, Employment Law, Discrimination etc.
• Ability to effectively plan labour and resource to deliver operational requirements to a timely manner whilst meeting agreed KPI’s and Service Levels
• Able to identify problems and provide effective business solutions
• Effective team worker and confident and positive communicator.

Previous experience within a Warehouse operation will be essential. Excellent people management skills together with the ability to plan resource and report KPI information with accuracy are key skills for this role.

Essential Skills

• Demonstrates high levels of initiative, focus and commitment and flexibility
• Excellent understanding of multi temperature warehouse / transport procedures and compliance
• Experience of volume and cost planning
• Management experience in a FMCG environment of at least 3 years
• PC skills for Excel / Word / PowerPoint and WMS experience
• Knowledge of Transport operations / legislation is preferred but not essential.

The successful candidate will be required to work predominantly weekdays but flexibility of hours is required with operational needs and may include the occasional weekend working.

We are looking for a responsible and dedicated Operations Executive to manage our fleet of vehicles. Job scope as follows:

• Compile all bookings and place on the booking system
• Schedule assignements for driver
• Follow up with drivers on all assignments and ensure all are punctual services are delivered
• Plan and maintain all vehicle inspection, road tax/Insurance renewal
• Conduct check on vehicles for safety and ensure vehicle are up to standards. Report to office on defects
• Ensure daily movements are updated and send to accounts deparment

Candidate must have decent knowledge of Windows and Excel. Good in English.

Company will provide mobile and computer. Incentives,Medical,Bonuses and annual leave will be given.

• Intrested candidates, kindly Whatsapp: 90053861 or 94558268

Job Responsibilities

• Supervises banquet operations in the absence of the Banquet Operations Manager
• Ensures catered events and banquet set up is accordance with the approved Banquet Event Order (BEO) and client’s requirement
• Supervises the service rendered by banquet staff is timely and consistent with Hotel’s standards
• Resolves guest complaints/ feedback in a professional manner and follow up efficiently
• Plans and ensures sufficient manpower for all banquet events
• Coordinates promptly with other departments such as Catering Sales, Kitchen, Housekeeping in regards to guest’s requests
• Always keeping an updated knowledge of the Hotel’s products and services especially in the area of F&B offerings
• Ensures standards of service and operating procedures are in compliance with Hotel’s policies and procedures
• Ensures that serving staff comply with the required cleanliness and hygiene standards
• Monitors the banquet expenses that includes labour cost, beverage cost and inventory equipment
• Able to juggle between Banquet Operations, Strategic Planning & other related paperwork effectively
• Conduct regular training sessions for casual labour and other re-deployed full-timers to ensure that they are aware of the standard operating procedures plus health & safety measures whenever they are working in Banquet Operations

Education & Work Experience

• Diploma / Degree in Hotel Management, Food & Beverage or equivalent
• At least 3-4 years relevant experience, preferably in a supervisory role
• Demonstrated ability to interact with customers, employees and vendors
• Possesses alcohol awareness certification and/or food service licence required by local government agency
• Possesses good problem solving and leadership skills
• Displays initiative in taking up new job tasks without being asked to do so

Job Description:

• Manage the daily operations of the front office to ensure efficient functioning of the team
• Responsible for coaching Front Office team members to ensure services rendered are effective, efficient and comply with the Hotel’s standard
• Develop operations plans and monitor room inventory
• Collaborate with various departments on operational requirements
• Plan and schedule Front Office team duty roster and forecast projected occupancy for Front Office Manager’s approval
• Ensure Front Office team comply with work ethics and grooming standards to all policies, and procedures determined by the Hotel
• Handle guests’ concerns and feedback tactfully and follow-up on corrective actions if required
• Ensure the general cleanliness and maintenance of the hotel premise
• Perform other tasks as assigned

Requirements:

• Diploma in Hospitality or Tourism, or a related field will be advantageous
• Minimum 3-5 years of experience in the hotel industry, especially the Front Office
• Matured and positive individual, capable of multi-tasking and working in a fast-paced environment
• Good interpersonal and communication skills
• Well-groomed and upholds a professional nature outlook
• Able to commit to 6-day rotating shifts including public holidays and weekends
• Good knowledge of MS Office programs

Job description:

Global Support Centre is seeking for a Field Service Manager who will be leading a team of graduate aerospace engineers in multi-discipline functions based in Singapore and in the region, supporting the Boeing fleet in the region to advance safety, increase reliability and promote customer operational and maintenance efficiency in an environment of exponential fleet growth.

Job responsibilities:

This position would lead the team in accomplishing its mission by:

• Providing training and technical support to customers on various subjects covering maintenance engineering, reliability and maintainability and operational concepts :
• Providing consultation, support and training on many BCA/BGS products and services associated with aircraft sales and marketing, airline operation enhancements and the region aviation industry as a whole ;
• Providing in-country technical and project management expertise in support of BCA strategic initiatives and airline safe operation;
• This position and assignment requires close coordination between multiple Boeing organizations.

Other job related information:

• Frequent engagement and interaction with customers and Boeing senior management is required.
• Frequent travel of 25%- 50% of the time within Asia region and globally.

Basic Qualifications:

• Bachelor degree in Business, Science, Technology, Mathematics or Engineering
• 10 to 15 years of relevant experience in the aerospace industry
• Minimum of 3 years’ experience leading teams or projects

Responsibilities

• Assist the Front Office Manager in oversees the service delivery of staff-to customer operations with the extensive Front Office and F&B knowledge and skills to ensure that all service standards are of the highest level
• Responsible for daily supervision, train and inspect the performance of the assigned team to ensure a high level of guest satisfaction
• Conduct daily briefing on VIP's arrivals, functions/events and the latest happenings/trends
• Maintain immaculate grooming standards of all the staff
• Handle staff scheduling, performance as well any disciplinary matters
• Provide supervisory guidance and takes a hands-on approach to a team of service staff and be fully accountable to all guest's feedback via the One stop service call centre and digital concierge concept
• Attend meetings, custodian of all guests' feedback and provide timely resolution to meet the desired service standards

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Hotel Management
• at least 5 years' relevant working experience in a similar role
• Excellent command of English, both spoken and written
• Excellent interpersonal skills, ability to interact with perople of all levels
• Good analysis and problem-solving skills
• Leadership skills along with the ability to motivate a team of staff

• Set and clearly communicate goals and deadlines for departmental performance in line with the company’s plans and visions, monitoring daily progress to ensure targets are always met
• Assess staffing resources and effectively organize workflow to ensure all tasks within departments are carried out competently and to the highest standard
• Maintain personnel records and monitor timekeeping and absences, liaising with HR for support as required
• Assess and review staff performance, offering feedback, both constructive and positive, to support the professional development of team members
• Act as a key liaison between Department Managers / Supervisors to clearly communicate updates, targets, and any operational changes and feedback suggestions, improvements, and concerns from team members to management
• Enforce quality standards across teams to meet quality objectives, reporting any issues to senior management

Requirements:

• Familiarity with company policies and legal guidelines
• Knowledge of products, including raw materials, bought-in products, and manufactured items
• Knowledge of machinery, tools, and manufacturing processes
• Excellent computer skills, including use of Microsoft Office
• Proven experience in a management role

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are seeking a dynamic Operations Manager who has a strong background in retail management, exceptional leadership skills, and a proven track record of optimizing operational processes to enhance customer satisfaction and maximize profitability.

You will also -

• Set weekly, monthly, and quarterly sales targets, and service standard target and lead the front-line sales staff to achieve them
• Manage in-store operations in retail stores and department counters, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Liaise with retail operations team and department store buyers on a regular basis
• Assist in hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Actively identify and solve any issues in store operations and people operations in a timely manner
• Plan and manage in-store marketing events based on yearly campaign calendar
• Manage online operations that include but not limited to online partnerships, campaign planning, order fulfilment.
• Source and lead business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 3 years of hands on experience in a similar role
• A solid experience in supply chain management, inventory control, and logistics
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed
• Positive attitude and a kind heart
• Enjoy helping others and enjoy learning new things

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - hiring@mysunnystep.com.

Job Scope

• Manage service point operations assigned.
• Partner with Nurse Manager/Doctors to solve system and process issues.
• Work with other departments to ensure a positive experience for patients.
• Ensure that facilities are patient-friendly, safe and clean.
• Devise innovative ways to continually improve service levels.
• Responsible for achieving the volume and financial targets for the clinical services assigned.
• Responsible in procuring and management of logistics needs for business.
• Manage a group service staff and conduct appraisals for them.
• Conduct induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve a stable and skilled team.
• Organise and support the Department’s events and activities.
• Manage the department’s corporate contents on the website and social media.

Requirement

• Bachelor's Degree in Business Management or equivalent / Public Health
• Minimum 2 years of relevant working experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JobStudio Pte Ltd

EA License No: 10C4754

EA Personnel: Pearly Poh

EA Personnel Reg No: R2089904

✅ UP $4000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

• Transfer, sending and oversees funeral process
• Prepare monthly schedule for ground staff
• Supervise the operations team and ensure staff comply to company's policies
• Assist HR department in employment of talents

Requirements:

• Minimum GCE 'O' Levels or above
• Minimum 2 Years of Experience in Operations Management

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

1. Management of Rewards queries from HPB Mailbox/Hotline
2. Management of rewards adjustment
3. Ops Admin Management
4. Marketing Support
5. Site Visiting

• Diploma or above, preferably in business administration
• 3 to 5 years of working experience, preferably in Customer Care Management and/or Ops Admin Management
• Good customer service, communication, project management and time management skills,
• Proficient in Microsoft Office tools, e.g. Excel, Powerpoint, Word, Outlook etc.
• 3 days in office / 2 days work-from-home
• Only Singaporeans are welcome to apply for this role.

Working Hours

• Mondays – Thursdays: 8.30am to 6.00pm including 1 hour for lunch
• Fridays: 8.30am to 5.30pm including 1 hour for lunch