Total 17 Full-time Production job vacancies in Customer Service category in Malaysia

Key Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries.
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor.
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler.
• Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000.
• Good support knowledge in either one of the retail or wholesale payment or customer information systems.
• Willing to work in onsite shift-support model [24*7].
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation.
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform.
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe.

Other Duties and Responsibilities Finance and Resource Management Manage Service financial budgets across all staff within the Service and that appropriate Cost Improvement Plans are developed and delivered to ensure savingsare achieved annually contributing to Divisional targets To maximise the efficiency and productivity of Service resources and to demonstrate this on an ongoing basis through the use of KPIs defined by the Divisional Leadership Team. To work in close liaison with the Divisional Finance Business Partner (and the wider finance team) to ensure appropriate delegation of budget to budget holders and lead in setting, forecasting, managing and monitoring service budgets. To work in collaboration with corporate colleagues across Digital Technology Services, Estates & Facilities and Performance, Contracting & Information, to ensure that the appropriate infrastructure is in place and that services are meeting the agreed local and national targets. To ensure all staff have access to appropriate Digital systems to support patient care in line with the national and local programme for digital maturity. Service Delivery and Development Develop operational and business plans for all Services in liaison with the Service Clinical Manager/ Matron which support the delivery of activity and service development in line with the the Divisional and Trust Strategy and maintain and monitor these plans in conjunction with the Divisional Senior Leadership Team. Take Service lead responsibility for efficiency programmes reporting to the relevant Board. To support the Service Clinical Manager/ Matron by ensuring that the efficiency and productivity of clinical and support services are maximised. Ensure Equality, Diversity and Inclusion are embedded into the core business of the Service(s) in line with the corporate framework; including governance arrangements, planning processes and ensuring this is embedded within the ongoing policy and service development processes. Ensure that Equality Impact Assessments are actively undertaken and considered when redesigning services or review/developing policies. To prepare, develop and write business cases, bids and information papers for the Service(s) on behalf of the appropriate stakeholders, both internal and external as required. Governance and Performance Responsible for the performance management of the service(s), and contribute towards Division-wide performance management, demonstrating achievement of objectives on a consistent basis within agreed timescales. Ensure that effective governance arrangements are in place for identifying and mitigating risk and that a culture exists of continuous service review, transformation and evaluation and where staff can raise concerns safely and expediently with service delivery. Identify, develop, implement and review effective systems for the comprehensive performance management and improvement services and to lead the identification, monitoring and reporting of key performance indicators for these services. Analyse and monitor sustained improvement in service provision to improve quality, access and choice against measurable outcomes and KPIs. Manage the delivery of a complex mix of competing requirements which include contractual, financial, quality and human resource issues concurrently. Undertake and/or supervise investigations following incidents, accidents or complaints and where appropriate seek guidance and support from the Service Clinical Manager/ Matron and Divisional Governance colleagues as required to identify and undertake any remedial action if relating to clinical services directly and to take disciplinary action as required, ensuring that there is wide spread dissemination of the lessons learned. Promote and raise awareness of individual responsibilities with regard to Governance including health and safety legislation. Facilitate the collection and collation of appropriate data and information, including benchmarking data to enable the interpretation and analysis of service performance. Establish information flows, analysis, and reporting that supports a culture of evidence based management decisions. In liaison with the Service Clinical Manager/Matron ensure staff at all levels are fully engaged in understanding the service specifications and performance targets for their service by creating a robust communication plan, staff engagement strategy, individual or team work plans and objectives, and training as required. Contribute to the development and management of a Service Risk Register. Management & Leadership To provide strong visible, inclusive and compassionate leadership across the Service, ensuring delivery of high quality, safe and effective services, against agreed outcome measures, service level agreements, activity and finance targets. Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement. Provide a clear, effective and appropriate leadership style that engages and empowers all members of your Team to perform to high standards and innovate. Ensure supportive staff management arrangements are in place and carry out personal development reviews (PDRs) for direct reports. Ensure all staff in sphere of responsibility have annual PDRs resulting in specific objectives and effective personal development plans including identifying the learning and development needs of individuals. Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality, diversity and inclusion objectives are included in PDRs. Develop a working culture that ensures Health and Wellbeing and promotes a Great Place to Work and Learning for staff. Establish effective structures and processes that support effective communication and promote the culture of compassionate, inclusive leadership across all teams. Ensure that individual staff members work in a climate where their contribution is valued, developing roles across boundaries and working collaboratively in teams. Undertake disciplinary/grievance investigations and sit on panels as required. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. Responsible for ensuring identified training and development is undertaken appropriate to the postholders role. Key Relationships To establish effective working relations with the following: Divisional Director Divisional Medical Director Divisional Director of Nursing and Therapies Group Clinical Manager Group Manager Service Clinical Manager Divisional Finance Managers HR/ Estates/ Information/ Service Transformation Leads External Commissioners Clinical and Non Clinical Staff within Services Performance Management All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards of the post. As part of the appraisal process every employee is responsible for participating in identifying their own training and development need

A Vacancy at Birmingham Community Healthcare NHS Foundation Trust.


The following exciting opportunities are as a direct result of a large-scale ‘Strengthening Operational Structures’ transformation programme recently undertaken. The Programme has resulted in the development of a leadership framework that will facilitate improvements in clinical service delivery for patients within our community and support our objectives.

Birmingham Dental Hospital and Community Dental Services has a number of fantastic opportunities for Laboratory Managers who want to be a part of developing a new management team, focused on delivering safe, high-quality care in the community to children and adults across Birmingham.

It is important to us as a team that our management practice and delivery of care reflects the core values of our organisation and that we are caring, open, respectful, responsible, and inclusive and support the Division in being a ‘Great Place to Work’.

The post-holder will be primarily responsible for the operational management and service improvement of services working within the Dental Laboratory to contribute to the overall performance of the Group.

The post holder will be responsible for the operational management and service improvement of services listed in Appendix 1 adjoined to this job description.

The post holder will be responsible for the operational management and service improvement of services listed in Appendix 1 adjoined to this job description.

The role involves working in partnership with the Service Clinical Manager / Matron, to ensure the effective provision of high quality, safe services listed within appendix 1, against agreed outcome measures, service level agreements, activity and financial targets.

The Service Manager will, along with the Service Clinical Manager / Matron lead on the development of relevant services and see that they contribute to the performance of the Division overall.

The Service Manager will work closely with the Divisional leadership team to provide caring, inclusive and compassionate leadership and support the Division and Trust in being a “Great Place to Work”.

The post holder will oversee the allocation of resource across the respective services in collaboration with the Service Clinical Manager. This will include the rota management, demand and capacity modelling, clinic/slot utilisation, management of DNA and cancellation rates as well as overseeing recruitment and retention of workforce across the respective services. In addition, the post holder will act as a point of escalation for staff within the service to ensure smooth delivery of service(s) as well as addressing any non-clinical issues impacting on service deliverability (e.g. Estates/IT).

IMPORTANT
• Please ensure you check yourTRAC account regularlyas this is how we will communicate with you during the shortlisting and selection process.


• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees includingBUSINESS EMAIL ADDRESS, telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.



Other Duties and Responsibilities

Finance and Resource Management

Manage Service financial budgets across all staff within the Service and that appropriate Cost Improvement Plans are developed and delivered to ensure savingsare achieved annually contributing to Divisional targets

To maximise the efficiency and productivity of Service resources and to demonstrate this on an ongoing basis through the use of KPIs defined by the Divisional Leadership Team.

To work in close liaison with the Divisional Finance Business Partner (and the wider finance team) to ensure appropriate delegation of budget to budget holders and lead in setting, forecasting, managing and monitoring service budgets.

To work in collaboration with corporate colleagues across Digital Technology Services, Estates & Facilities and Performance, Contracting & Information, to ensure that the appropriate infrastructure is in place and that services are meeting the agreed local and national targets.

To ensure all staff have access to appropriate Digital systems to support patient care in line with the national and local programme for digital maturity.



Service Delivery and Development

Develop operational and business plans for all Services in liaison with the Service Clinical Manager/ Matron which support the delivery of activity and service development in line with the the Divisional and Trust Strategy and maintain and monitor these plans in conjunction with the Divisional Senior Leadership Team.

Take Service lead responsibility for efficiency programmes reporting to the relevant Board. To support the Service Clinical Manager/ Matron by ensuring that the efficiency and productivity of clinical and support services are maximised.

Ensure Equality, Diversity and Inclusion are embedded into the core business of the Service(s) in line with the corporate framework; including governance arrangements, planning processes and ensuring this is embedded within the ongoing policy and service development processes.

Ensure that Equality Impact Assessments are actively undertaken and considered when redesigning services or review/developing policies.

To prepare, develop and write business cases, bids and information papers for the Service(s) on behalf of the appropriate stakeholders, both internal and external as required.



Governance and Performance

Responsible for the performance management of the service(s), and contribute towards Division-wide performance management, demonstrating achievement of objectives on a consistent basis within agreed timescales.

Ensure that effective governance arrangements are in place for identifying and mitigating risk and that a culture exists of continuous service review, transformation and evaluation and where staff can raise concerns safely and expediently with service delivery.

Identify, develop, implement and review effective systems for the comprehensive performance management and improvement services and to lead the identification, monitoring and reporting of key performance indicators for these services.

Analyse and monitor sustained improvement in service provision to improve quality, access and choice against measurable outcomes and KPIs.

Manage the delivery of a complex mix of competing requirements which include contractual, financial, quality and human resource issues concurrently.

Undertake and/or supervise investigations following incidents, accidents or complaints and where appropriate seek guidance and support from the Service Clinical Manager/ Matron and Divisional Governance colleagues as required to identify and undertake any remedial action if relating to clinical services directly and to take disciplinary action as required, ensuring that there is wide spread dissemination of the lessons learned.

Promote and raise awareness of individual responsibilities with regard to Governance including health and safety legislation.

Facilitate the collection and collation of appropriate data and information, including benchmarking data to enable the interpretation and analysis of service performance.

Establish information flows, analysis, and reporting that supports a culture of evidence based management decisions.

In liaison with the Service Clinical Manager/Matron ensure staff at all levels are fully engaged in understanding the service specifications and performance targets for their service by creating a robust communication plan, staff engagement strategy, individual or team work plans and objectives, and training as required.

Contribute to the development and management of a Service Risk Register.



Management & Leadership

To provide strong visible, inclusive and compassionate leadership across the Service, ensuring delivery of high quality, safe and effective services, against agreed outcome measures, service level agreements, activity and finance targets.

Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement.

Provide a clear, effective and appropriate leadership style that engages and empowers all members of your Team to perform to high standards and innovate.

Ensure supportive staff management arrangements are in place and carry out personal development reviews (PDR’s) for direct reports. Ensure all staff in sphere of responsibility have annual PDR’s resulting in specific objectives and effective personal development plans including identifying the learning and development needs of individuals.

Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality, diversity and inclusion objectives are included in PDR’s.

Develop a working culture that ensures Health and Wellbeing and promotes a ‘Great Place to Work and Learning for staff.

Establish effective structures and processes that support effective communication and promote the culture of compassionate, inclusive leadership across all teams.

Ensure that individual staff members work in a climate where their contribution is valued, developing roles across boundaries and working collaboratively in teams.

Undertake disciplinary/grievance investigations and sit on panels as required.

To minimise the Trust’s environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

Responsible for ensuring identified training and development is undertaken appropriate to the postholder’s role.



Key Relationships

To establish effective working relations with the following:
• Divisional Director
• Divisional Medical Director
• Divisional Director of Nursing and Therapies
• Group Clinical Manager
• Group Manager
• Service Clinical Manager
• Divisional Finance Managers
• HR/ Estates/ Information/ Service Transformation Leads
• External Commissioners
• Clinical and Non Clinical Staff within Services


Performance Management

All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards of the post. As part of the appraisal process every employee is responsible for participating in identifying their own training and development need


This advert closes on Thursday 2 May 2024

About the role

• The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW)
• He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.
• The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.
  

Responsibilities & Requirements

• Responsible to provide BAU support for Enterprise Datawarehouse
• Responsible to provide operational support and ensure SLI of system availability, batch deliverables
• Respond on time to the queries raised by various business units
• Provide timely updates regarding production status and progress of issue resolution
• Fine tune applications and systems for high performance and higher volume throughput
• Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards
• Perform impact analysis of enhancements/projects that will impact supported systems
• Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA
• Support relevant software/platform/database upgrade for the systems
• Work with delivery team for smooth transition from projects/enhancements to BAU Mode
• Incident, problem, and service outage management experience
• Participate in Disaster Recovery and Business Continuity exercises
• Able to support relevant software/platform/database upgrade for the systems
• Server Performance, capacity, utilization monitoring and Health monitoring
• Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes
• At least 3+ years of relevant experience in banking/financial services industry
• Experience with Teradata FSLDM and data mapping
• Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies
• Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)
• Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage
• Experience in Performance Tuning on Teradata or other MPP data pipeline
• Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

McDonald’s Australia is a modern and progressive burger company serving over 1.7 million customers every day. Macca’s has over 990 restaurants across Australia and a current workforce of over 100,000 employees. More than 85% of restaurants are owned and operated by Licensees and 15% operated by the company. We serve the world some of its favourite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.  Working for Macca’s is more than just a job. We’re a business that aims to have a positive impact in everything we do. We offer good value, quality food and a fantastic experience for our customers. But it’s not just about the millions of meals we serve each day. It’s also about the hundreds of communities across Australia where you’ll find our restaurants, and the thousands of people who work in those. It’s about you. Whatever you want to get out of your career –…

Click here to view more detail / apply for Overnight Crew - Service & Production

Company:

MMC Corporate

Description:

• Marsh McLennnan is seeking candidates!! - Specialist - IT Application/Production Support 

• Marsh McLennan is seeking an experienced Senior IT Project Analyst to join our Portal & Digital Workplace team and play a key role in managing the metrics, user analytics, and training processes for our global employee intranet. The successful candidate will be responsible for overseeing the Training Hub for content owners, ensuring the seamless onboarding of new content owners, and providing valuable insights through analytics reporting across various MarCom Tech products. This position offers an exciting opportunity for an individual with a strong analytical mindset, excellent project management skills, and a passion for optimizing digital workplace experiences.

  • A company with a strong brand and results to match.
  • Opportunity to interact with different areas of Marsh and career growth.
  • Employee resource groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and the client organization.
  • Benefits package and benefits above and beyond those provided by law.

  We will count on you to:

  Provides Level 2 Application and technical support to colleagues across multiple applications. This Application Support analyst is a key support role and provides assistance to the MARSH Business. The resource will report in to the L2 Application Support Manager and be a key member of the team with below responsibilities:

  Routing open incident tickets to Development teams for resolution if team cannot resolve.
  
  Responds to incidents within SLA or within a timely manner with appropriate level of urgency. Determines appropriate hardware and software based on corporate policy and end user requirements. Effectively communicates and follows up with colleagues on all incidents and requests. Escalates incidents and questions to appropriate support groups. Ensures all service feedback and updates are provided in a timely manner to all stakeholders. Uses corporate incident management system to record and track all support work. Take ownership of end user incidents providing effective communication and resolution Provide technical applications support across a range of technologies including but not limited to Java, Oracle and Powershell Provide effective investigation and root cause analysis for problem management process. Supports team’s abilities and functions through positive customer relations. Provides coaching and mentoring to other team members. Contributes to the improvement and enhancement of processes and procedures. Gains additional knowledge and stays abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other team members.

  What you need to have: 

  • 3 years of experience working in Application/Production Support and carrying out responsibilities related to Essential qualifications.

    Any project/app that they have recently worked on/or supported using any latest tech stack – React, Python, Angular, Java, Mongo DB, SQL Server, Oracle DB

    Any troubleshooting experience where they have used tools such as Datadog, Splunk, Grafana, App Dynamics, Kibana etc.

    Any interest or have they undergone any trainings recently to upskill themselves

    Previous application support(L2&L3 support) experience, not network or Service desk(L1) support

• Desirable:
• ITIL qualifications
• Scripting(PowerShell/VB/Javascript) knowledge
• Unix, Linux O/S knowledge
• Cloud Computing Knowledge

• Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman s serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.

  Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
Do to a sharp increase in new high end print production products into the South East Team,  we are now currently looking to fill a Field Service Engineer position to join our Victorian branch in the South East Print Production team, providing outstanding service and support to our valuable customer base. The successful candidate will be responsible for the installation and support of Colour and B&W print production equipment and ancillary products with associated software & services solutions.

As a member of the Victorian Southeast Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment reporting to the Service Delivery Manager.

Previous experience in the print industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a very strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring you go above and beyond.
• Ability to work autonomously, whilst keeping in constant contact with your team to ensure workload is consistent and transparent.

Essential requirements for this role:

• Demonstrated experience in a similar role, including a high technical aptitude.
• Strong verbal and written communication skills
• Strong customer facing skills
• Excellent organisation and time management skills
• Current Australian Driver’s License and Working with Children Check
• Willingness to work extended hours on standby during the week and weekends as required per a roster

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Why Konica Minolta?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process please reach out to careers@konicaminolta.com.au

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

QUI SOMMES-NOUS ?

Thales propose des systèmes d’information et de communication sécurisés et interopérables pour les forces armées, les forces de sécurité et les opérateurs d’importance vitale. Ces activités, qui regroupent radiocommunications, réseaux, systèmes de protection, systèmes d’information critiques et cybersécurité, répondent aux besoins de marchés où l’utilisation des nouvelles technologies numériques est déterminante. Thales intervient tout au long de la chaîne de valeur, des équipements aux systèmes en passant par le soutien logistique et les services associés.

À Cholet, Thales conçoit, développe, intègre, qualifie, industrialise, produit, déploie et maintient en condition opérationnelle des équipements de radiocommunications et des réseaux tactiques militaires, des équipements et systèmes de guerre électronique ainsi que des solutions de sécurité des systèmes d’informations (cryptage, réseaux, etc). C’est également à Cholet que Thales intègre, industrialise et produit les stations sol des réseaux de communication par satellites.

QUI ETES VOUS ?

De formation Ingénieur ou équivalent, vous avez au moins 10 ans d’expérience dans un environnement industriel orienté service ?

Vous avez une forte culture client et des compétences techniques, financières, industrielles approfondies ?

Vous êtes reconnu pour votre capacité à influencer, à mener des négociations complexes et à avoir un impact aussi bien en interne qu'en externe ?

Votre leadership vous permet de mobiliser les équipes autour d’une vision partagée ?

Vous savez promouvoir la diversité et savez faire preuve d’empathie ?

CE QUE NOUS POUVONS ACCOMPLIR ENSEMBLE :

En nous rejoignant, vous intégrez le secteur Support & Service Client de Thales SIX GTS France. Au sein de ce secteur, vous prenez en charge la direction du centre de compétences PSD (Products Support Delivery) en charge des activités de soutien matériel.

Fort de plus de 200 collaborateurs répartis sur 3 sites industriels majeurs en France et quelques agences en proximité de nos clients principaux, le centre de compétences PSD pilote et réalise des opérations de soutien matériel : réparations, retrofits, rechanges, assistance technique, …

Dans ce cadre, vous avez pour missions principales de :

- Définir et mettre en œuvre la stratégie industrielle de service du centre de compétences,

- Diriger le centre de compétences PSD en assurant l'excellence opérationnelle au service du business et de la satisfaction client,

- Contribuer aux offres France et Export en étroite collaboration avec les départements business,

- Définir et piloter les plans de transformation et d'amélioration continue (compétitivité, valeur ajoutée),

- Développer les compétences de l’ensemble des collaborateurs et les pratiques collaboratives (équipe intégrée) au bénéfice des enjeux des projets,

Pour assurer ces missions, vous vous appuyez sur une équipe de management constituée de responsable opérations et performances, industriel et ingénierie.

En qualité de membre du Comité de Direction du secteur Support & Service Client, vous participez activement au réseau industriel groupe Thales et partagez les bonnes pratiques avec vos homologues du groupe.

Le poste pouvant nécessiter d'accéder à des informations relevant du secret de la défense nationale, la personne retenue fera l'objet d'une procédure d’habilitation, conformément aux dispositions des articles R.2311-1 et suivants du Code de la défense et de l’IGI 1300 SGDSN/PSE du 09 août 2021.

Innovation, passion, ambition : rejoignez Thales et créez le monde de demain, dès aujourd’hui.

Senior Operation Manager - fragrance production machinery / Set up product line / Backend Stream [3770]

Working Location: Warehouse – Woodland
HQ location: Central
Working Day : Monday – Friday ( office hour )
Salary : $4,000 - $5,000

Responsibilities:

Warehouse Management:

• Oversee all aspects of warehouse operations, including inventory control, receiving and dispatching goods, and maintaining accurate records.
• Implement and refine warehouse processes to optimize efficiency and productivity.
• Ensure proper storage and handling of materials and finished products, adhering to safety regulations.
• Conduct regular inventory audits and reconcile discrepancies.
• Liaise with global suppliers and retailers to ensure orders are delivered in a timely manner

Production Operations:

• Lead a team and overlook fragrance assembly and packing following established procedures and ensuring quality control.
• Perform routine maintenance and troubleshoot minor production issues.
• Maintain detailed production records and ensure compliance with safety regulations.
• Coordinate with other departments (purchasing, quality control) to ensure smooth production operations.

General Responsibilities:

• Lead and motivate warehouse and production staff, fostering a positive and collaborative work environment.
• Develop and implement cost-saving initiatives to optimize operational efficiency.
• Contribute to continuous improvement projects, identifying and implementing process improvements.
• Maintain accurate documentation and reports for all operational activities.
• Conduct routine inspections and preventive maintenance tasks to identify and address potential issues before they disrupt production.
• Maintain accurate records of production data, equipment performance, and maintenance logs.
• Assist with troubleshooting and resolving production line issues, working collaboratively with team members and supervisors.
• Maintain inventory of supplies
• Liaise with component suppliers for stock of goods
• Ensure maintenance for stock of finished products
• Liaise with logistics / shipping company to ensure timely shipping and clearing customs for delivery of goods

Qualifications:

• Minimum of 3 years of experience in a warehouse or production management role.
• Possesses a Diploma or Degree in business or project management equivalent
• Experience operating fragrance production machinery (a plus) and/or be able to understand basic machinery mechanics.
• Proficient in Microsoft Office Suite and warehouse management software (a plus).

WhatsApp: +65 82026403

Email: supreme.annechu@gmail.com

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

About us

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Roles and Responsibilities:

• Provide customer service support
• Perform administrative functions supporting customer service functions and sales order entries.
• Provide monthly status of open orders and follow up with customers and Production.
• Maintain record of asset delivery progress and invoicing.
• Interact with Production, Buyer and Planner for follow-up of customer orders.

Qualifications and Experience:

• Degree in Planning, Business Mgt, Supply Chain.
• 3 – 4 years of Customer service working experience, preferably in Oil & Gas Industry, Manufacturing
• Good working knowledge of MS Excel, Word, Power Point
• Able to work in a deadline driven environment

We're on the hunt for Production Operators with a passion for rocks and a knack for turning them into gold (well, maybe not literally gold, but close enough)! If you're convinced you're in the top 10% of miners in the QLD area, give me a shout for a direct chat. I'll be the judge of your mining greatness (or not, but I promise to make it entertaining either way)!  The role: Operating heavy machinery and equipment used in the mining process. This includes excavators, dozers, haul trucks, loaders, and more. Adherence to safety protocols. Make up to $80 per hour - (Let's be honest, That's some good coin.) Requirements: Minimum 12-months recent coal mining experience Standard 11 Current Coal Board Medical Current Drivers Licence Supporting site signed authorisations   Next steps: It's best to reach out to me directly for an initial discussion and we can talk through your motivations and situation before going through the options. I can be reached via email and phone.Name: Jess ShepherdPhone: 07 3009 9612Email: jess.s@stellarrecruitment.com.au

Click here to view more detail / apply for Calling all the best production operators!

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
We are currently looking to fill a Production Print Field Service Engineer position to join our Queensland branch to provide service and support to our customers. The successful candidate will be responsible for the installation and support of Colour and B&W Production Print equipment and ancillary products with associated software & services solutions.

As a member of the Queensland Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment reporting to the State Service Delivery Manager.

Previous experience with Commercial Printing and Production Print equipment, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding
• Strong verbal and written communication skills
• Strong customer service skills
• Excellent organisation and time management skills
• Current and valid Australian Driver’s License
• Hold valid working rights in Australia

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to careers@konicaminolta.com.au

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Assignment Description

Increasing population growth, expected to exceed 9 billion by 2050, combined with weather variations caused by climate change, threatens the progress attained thus far to achieve food security around the globe. Agricultural practices, for instance, emit over 50% of global non-carbon dioxide greenhouse gas (GHG) emissions, which contribute to the warming of the planet. About 7% of agricultural non-carbon dioxide emissions are a result of rice farming and over 80% of GHG emissions from rice farming are produced in South and Southeast Asia.

To address these global issues, SNV in collaboration with appropriate government partners at central and provincial levels designed (now completed) and implement a pioneering project entitled “Transforming the Rice Value Chain for Climate Resilient and Sustainable Development of the Mekong Delta (TRVC)”. The TRVC project is planned for 5 years, from June 2023 to December 2027. The project will employ a “Pay-for-Results” prize mechanism that awards monetary prizes to participating private sector companies in Vietnam that successfully reduce on-farm GHG emissions (CO2e) among their partner small household farmers. The TRVC project is designed to identify novel approaches for reducing GHG emissions, increasing farmer profits in rice cultivation, improving efficiencies through stronger linkages in the rice value chain, and scaling the most effective approaches to thousands of SHFs. Given that the vast majority of emissions occur at the land preparation and cultivation stages of rice farming, the project focuses exclusively on the actors and emissions involved during these two stages of the value chain for rice production.

TRVC overall aims to bring about significant positive environmental and social outcomes by incentivising the scaling of low-carbon, sustainable and climate resilient rice production practices. In so doing the programme aims to deliver climate adaptation and mitigation benefits through the widespread adoption of AWD and other approaches/ technologies that reduce the use of agro-inputs and water in the production of rice. These more sustainable production practices also offer other environmental benefits such as reduced pollution of waterways and associated benefits for biological diversity. From a social perspective the programme has a very specific emphasis on ensuring that smallholders and local farming communities (including ethnic minority peoples) participate in and benefit from the rice value chain transformations. Thus, ultimately the programme’s interventions should serve to increase rice yields and net profits of rice farmers.

However, certain risks remain due to the nature of the activities (large scale rice production), and inherent risks with agribusinesses in the sector (e.g. related to labour and working conditions of employees and supply chain workers, Occupational Health and Safety (OHS)/ Environmental Health and Safety (EHS), use of agro-chemicals etc). Moreover, the precautionary principle is applied e.g. as ethnic minority farmers will also be involved in the supply chains in the program’s target areas.

TRVC has prepared an Environmental and Social Management Framework (ESMF). It provides a set of procedures, actions and measures for the avoidance, management/minimisation, and mitigation in response to the identified risks. These include:

• Environmental and social due diligence checks to be performed on participating companies by SNV, including triangulation with local communities and other local stakeholders to eliminate companies with a bad record in terms of honouring contracts, treatment of employees and other cases of poor environmental and social performance.
• Exclusion Checklist (e.g. including use of banned/listed agro-chemicals).
• Screening and assessment of companies’ proposed competition approaches and technologies and existing ESMS, leading to the elaboration of a basic Environmental and Social Action Plan (ESAP) for each competitor to be implemented by the competitor.
• Development of an Ethnic Minority Policy Framework (EMPF) for situations where ethnic minorities are affected by or involved in the program. This should be a simple document providing guidance on adequate free, prior, and informed consent (FPIC) consultation with ethnic communities/households, engagement in the programme in a culturally appropriate manner, provision of recourse to a grievance redress mechanism and other measures that can be incorporated into ESAPs and associated monitoring.
• Pre-competitive capacity building on the IFC Performance Standards and basic safeguards requirements for companies participating in the prize competition e.g., regarding stakeholder engagement/ consultation with communities; fair contracts; PPE to be provided; Trainings to be provided (e.g. on OHS, IPM) and in what form, including women and ethnic minority farmers etc.
• Monitoring and reporting of ESAP implementation by companies and annual check by SNV. In reality, many companies will be required to implement certain standards for their certification standards.

SNV will perform checking and ensuring the implementation of the relevant safeguards by the companies regularly throughout the programme by checking reports submitted by companies and conducting spot checks. As competition manager, SNV will also establish and make programme stakeholders, including participating farmers, aware of a programme-based GRM for the receipt and address of complaints and grievances.

SNV therefore seek the Consultant to develop guidance and provide initial capacity building on IFC’s environmental and social safeguards requirements and standards for the competition to approximately 20 competing Enterprises and other relevant stakeholders e.g., local DARDs/Agricultural Extension Service Centres.

Expected outcomes from the capacity building will be that RVC companies participating in the prize competition are fully aware of the ESS requirements; be responsible for applying the requisite safeguards and standards and reporting on them. Utilisation of existing certification standards and associated reporting to be used wherever possible to avoid excessive monitoring and reporting.

Operation Support Specialist (Planning/ cGMP/ Contract/ Tuas)

Duration: 12 months

Location: Tuas

Salary : Up to $5600 depending on experience

Non-Shift

Responsibilities

Manufacturing Excellence Supply & Cost

• Supports the plan, schedule and coordination of maintenance activities with maintenance team and IPT planner with support from other engineers and Senior Manager. Supports activities that interfere with production in order to reduce downtime.
• Serve as landlord for facility with support from other engineers and Senior Manager. Works with operations staff and maintenance team to correct deficiencies in housekeeping, maintenance, and facility-related procedures.
• Generates/support qualification and functional verification document for commissioning.
• Participate/Supports equipment commissioning, including FAT / SAT.
• Supports plant modification proposals and track changes to completion.
• Supports generation of cleaning batch sheets for product change-over and new equipment.
• Participate in cleaning development and cleaning validation activities
• Will support PTO in technology transfers for new product introductions into the plant.

Trainings:

• Carry out training on new operations SOPs and on-the-job training for technicians, including cGMP, SOPs and safety procedures as needed.
• Works closely with the learning specialist to develop the training packages including the competency-based framework for any new or revised SOP.

Quality / SHE Stewardship Quality Compliance:

• Participate in Proactive Process Analysis (PPA).
• Demonstrates ability to lead/support investigations associated with equipment, facilities, and people with support from other engineers and Senior Manager
• Conduct periodic review of equipment qualification, SOPs, preventive maintenance activities and calibrations.
• Able to support internal, external and corporate QA audits and follow-up on corrective actions and preventive actions.
• Generate SOP’s for plant operation in accordance with cGMP and conduct training.
• Able to write technical documents for investigations and audit responses.

Safety:

• Demonstrates and promotes a safe and injury free work culture and engages employees at all levels on SHE issues.
• Participate in internal, external and Corporate Safety and Environmental audits and follow-up on corrective actions and Preventive actions.

People excellence:

• Serve as point of contact in all aspect of production activities and technical support of all production equipment and facilities.
• Participate in MPS related activities to instill continuous improvement mindset in the operation team.
• Carry out specific administrative tasks as instructed by the Senior Manager, Operations.
• Any other duties as and when assigned by the Manager.

Requirements:

• Bachelor’s Degree in chemical engineering or science related fields
• 2-4 years of experience in operations specialist within cGMP environment
• Experience in process technical
• Good organization & coordination skills
• Good inter-personal skills and communication skills

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Operation Support Specialist (Planning/ cGMP/ Contract/ Tuas)

Duration: 12 months

Location: Tuas

Salary : Up to $5600 depending on experience

Non-Shift

Responsibilities

Manufacturing Excellence Supply & Cost

• Supports the plan, schedule and coordination of maintenance activities with maintenance team and IPT planner with support from other engineers and Senior Manager. Supports activities that interfere with production in order to reduce downtime.
• Serve as landlord for facility with support from other engineers and Senior Manager. Works with operations staff and maintenance team to correct deficiencies in housekeeping, maintenance, and facility-related procedures.
• Generates/support qualification and functional verification document for commissioning.
• Participate/Supports equipment commissioning, including FAT / SAT.
• Supports plant modification proposals and track changes to completion.
• Supports generation of cleaning batch sheets for product change-over and new equipment.
• Participate in cleaning development and cleaning validation activities
• Will support PTO in technology transfers for new product introductions into the plant.

Trainings:

• Carry out training on new operations SOPs and on-the-job training for technicians, including cGMP, SOPs and safety procedures as needed.
• Works closely with the learning specialist to develop the training packages including the competency-based framework for any new or revised SOP.

Quality / SHE Stewardship Quality Compliance:

• Participate in Proactive Process Analysis (PPA).
• Demonstrates ability to lead/support investigations associated with equipment, facilities, and people with support from other engineers and Senior Manager
• Conduct periodic review of equipment qualification, SOPs, preventive maintenance activities and calibrations.
• Able to support internal, external and corporate QA audits and follow-up on corrective actions and preventive actions.
• Generate SOP’s for plant operation in accordance with cGMP and conduct training.
• Able to write technical documents for investigations and audit responses.

Safety:

• Demonstrates and promotes a safe and injury free work culture and engages employees at all levels on SHE issues.
• Participate in internal, external and Corporate Safety and Environmental audits and follow-up on corrective actions and Preventive actions.

People excellence:

• Serve as point of contact in all aspect of production activities and technical support of all production equipment and facilities.
• Participate in MPS related activities to instill continuous improvement mindset in the operation team.
• Carry out specific administrative tasks as instructed by the Senior Manager, Operations.
• Any other duties as and when assigned by the Manager.

Requirements:

• Bachelor’s Degree in chemical engineering or science related fields
• 2-4 years of experience in operations specialist within cGMP environment
• Experience in process technical
• Good organization & coordination skills
• Good inter-personal skills and communication skills

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423