Total 12 Product Manager job vacancies in Quality Assurance / Control category in Federal Territory of Kuala Lumpur

Your new company
My client, a global pharmaceutical and biotech company with a goal of contributing to healthcare innovation and environmental sustainability. They are focused on improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialised in some of the following areas: Oncology, neuroscience, and rare diseases. There is an opportunity for a Quality Document Manager to join their Safety Surveillance and Aggregate Reports team on a 12-month rolling contract.
Inside IR35Onsite 2/3 days per week

Your new role
As a highly motivated individual, you will join their Safety Surveillance and Aggregate Reports team as an Associate Quality Document Manager, where you will perform QC review to ensure documents authored by the Safety Surveillance and Aggregate Reports (SSA) team or their vendors are of high quality. Also, support process improvement and other SSA functions, for example, vendor management, SharePoint management.

What you'll need to succeed
You will hold a bachelor's degree in biologic or natural science, or health care discipline. Advanced degree (PhD, MPH, NP, PharmD, etc.) is preferred.

You will possess good writing and editing experience within the pharmaceutical or biotech industry.

You will be familiar with pharmacovigilance and drug development, including knowledge of applicable clinical trial safety regulations and post-marketing safety regulations. Includes familiarity with case processing, expedited reporting rules, and safety database concepts.

You will have the ability to understand, interpret, analyse, and clearly present scientific and medical data in verbal and written format.

You will have the ability to interact collaboratively and effectively in a team environment.

You will possess strong organisational skills, including the ability to prioritise independently.

You will be proficient and comfortable using Microsoft Office (in particular, Word, Excel, and PowerPoint), SharePoint platforms and be familiar with Documentum-based systems and common safety database systems.


What you need to do now
Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on 03330106292

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

We are seeking a Manager, Lab Quality to join Q2 Solutions, IQVIA’s laboratory business in Durham, NC.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

As a Manager, Lab Quality, you will be managing a group of medical writers, liaising with other managers, and supporting Global Medical Writing goals and initiatives. You will be performing senior review of all types of medical writing deliverables, acting as Lead Medical Writer on any type of writing project, and

keeping abreast of current medical and/or technical writing/regulatory knowledge, including Good Clinical Practices (GCP), along with developments and advances in drug development/medical and/or technical writing.

What you’ll be doing:

• Managing performance of direct reports.
• Proposing, reviewing, and approving budgets and assumptions for a range of project types within remit.
• Having initial contact with customers on new projects, before a writer is assigned, or to support a direct report.
• Initiating to tackle and advise others on new/unusual document types and customer requirements.
• Participating in bid defense meetings and discussions.
• Taking on a project management role for projects involving Medical Writing.
• Preparing assigned documents, including, but not limited to, confirming the scope of the task, confirming templates and specifications, negotiating, and adhering to timelines, organizing document reviews, communicating directly with the customer, and monitoring and forecasting project budgets.
• Planning and organizing workload for assigned projects and tasks: identifying project needs, tracking timelines and implementing customer requests.

What We Are Looking For:

• Bachelor's Degree in life sciences related discipline or related field Required.
• Master's Degree or Ph.D. in life sciences related discipline or related field Preferred.
• Typically requires at least 7 years of highly relevant experience and related competency levels or equivalent combination of education, training, and experience.

The Knowledge, Skills and Abilities needed for this role:

• Strong understanding of QC processes and technical writing.
• Familiarity with ELN (Electronic Lab Notebook) and QMS (Quality Management System) preferred.
• Understanding of entire lab workflow.
• Experience with managing a team of direct reports.

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs.  We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join Q2 Solutions, IQVIA’s laboratory business, to help make the extraordinary possible!

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/q2-solutions-eoe

Q² Solutions’ ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/q2-solutions-covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $95,100.00 - $142,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

We are looking for an individual to lead this team and manage the accreditation processes for Quality Standards in Imaging (QSI) and Improving Quality in Physiological Services (IQIPS). This individual will need to be detail oriented in order to support the services in achieving and maintaining compliance with these standards, providing guidance and support to colleagues on quality matters. The post holder shall actively manage, participate in, and support departments in visits from external bodies, representing the Isle of Wight NHS Trust, and Island CDC, and directly liaising with external auditors. You will have experience in service improvement, with well developed interpersonal skills and planning experience. We are looking for someone to coordinate the achievement of accredited services within a two-year timeframe, requiring effective time management and people management. You will be required to report on performance to departmental and senior management, ensuring escalation of any challenges and mitigation of risk is considered and corrective action is taken. The Diagnostics Accreditation & Quality Manager shall provide comprehensive support in the coordination of diagnostic accreditation processes, enabling the Trust to deliver its vision in providing High Quality, Compassionate care to our island community. The Diagnostics Accreditation & Quality Manager shall coordinate and lead the accreditation processes across our departments, within our Acute Services & Community Diagnostic Centre. This will be achieved through: Providing leadership, advice, and support to diagnostic services embarking on their accreditation journey, fostering a culture which values high quality patient care. Working in partnership with the Accreditation Coordinators, Service leads and medical leads to ensure the multi-disciplinary team all work together to achieve the common goal of quality accreditation. Implementation and maintenance of systems and processes which ensure standards are upheld. Maintaining oversight of data reporting requirements and ensuring Trust compliance. You shall support further review of AHP services to enable quality service improvement and accreditation as appropriate.

We are recruiting foraDiagnostics Accreditation & Quality Managerwho wishes to join #TeamIOWNHS within our Community Diagnostic Centre (CDC). . You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”.

This is a truly exciting time to join our team as we work towards launching our newly developed £10m Community Diagnostic Centre (CDC). The new centre will have the ability to deliver joined up diagnostic care, and with increased capacity this will ensure our patients will have faster access to treatment, earlier diagnosis, and improved outcomes. As part of this national programme, our services need to ensure they are delivering “Quality” care and in order to support this, we are looking to establish an accreditation team. This will be a vital resource for our Respiratory Physiology & Sleep Studies, Cardiac Physiology, and Radiology Services.

This is a fantastic opportunity to support our service in improving healthcare outcomes to make our Island's NHS more resilient than ever.



Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.



The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.

We are looking for an individual to lead this team and manage the accreditation processes for “Quality Standards in Imaging (QSI)” and “Improving Quality in Physiological Services (IQIPS)”. This individual will need to be detail oriented in order to support the services in achieving and maintaining compliance with these standards, providing guidance and support to colleagues on quality matters. The post holder shall actively manage, participate in, and support departments in visits from external bodies, representing the Isle of Wight NHS Trust, and Island CDC, and directly liaising with external auditors.

You will have experience in service improvement, with well developed interpersonal skills and planning experience. We are looking for someone to coordinate the achievement of accredited services within a two-year timeframe, requiring effective time management and people management. You will be required to report on performance to departmental and senior management, ensuring escalation of any challenges and mitigation of risk is considered and corrective action is taken.

The Diagnostics Accreditation & Quality Manager shall provide comprehensive support in the coordination of diagnostic accreditation processes, enabling the Trust to deliver its vision in providing “High Quality, Compassionate care to our island community”. The Diagnostics Accreditation & Quality Manager shall coordinate and lead the accreditation processes across our departments, within our Acute Services & Community Diagnostic Centre.

This will be achieved through:

Providing leadership, advice, and support to diagnostic services embarking on their accreditation journey, fostering a culture which values high quality patient care.

Working in partnership with the Accreditation Coordinators, Service leads and medical leads to ensure the multi-disciplinary team all work together to achieve the common goal of quality accreditation.

Implementation and maintenance of systems and processes which ensure standards are upheld.

Maintaining oversight of data reporting requirements and ensuring Trust compliance.

You shall support further review of AHP services to enable quality service improvement and accreditation as appropriate.


This advert closes on Thursday 4 Jan 2024

Proud member of the Disability Confident employer scheme

Your new company
Do you want to join one of the UK's most dynamic and innovative banks as a Senior Compliance Manager? Come to the bank's London Office and be part of a team that ensures that the bank complies with the highest regulatory standards and excellence. As a Senior Compliance Manager, you will help the Head of Compliance with various compliance activities, such as giving regulatory advice, most importantly; Compliance Monitoring and Testing, making reports, creating training and more. You will have a generalist role that covers different aspects of compliance, but also a specific technical skill in financial services regulation for banking activities in the UK. If you are looking for a satisfying and challenging career in compliance, this is the role for you!
Your new role
As a Compliance Manager, you will have the opportunity to take ownership of the compliance monitoring and testing function in one of the wealthiest banks in the UK. You will be responsible for ensuring that the bank complies with all relevant regulatory requirements and standards, and that any issues or risks are identified and resolved promptly. You will also have the chance to be involved in all other aspects of compliance, such as providing advice and guidance, designing and delivering training, developing and implementing policies and procedures, and liaising with stakeholders across the business. You will also conduct SMCR / thematic reviews and other compliance activities as required. This is a role that requires ambition and passion for compliance, as well as the ability to make a mark in the business and contribute to its success.
What you'll need to succeed
The bank is looking for a candidate who has worked in a Compliance role in financial services and has deep knowledge of FCA and PRA regulation, outstanding communication and organisational skills and can confidently and effectively work with staff and management at all levels, the ability to investigate, analyse and interpret MI and manage issues with organisational and stakeholder skills, and excellent attention to detail. It would be desirable if the candidate also has an understanding of Islamic Finance and Compliance qualifications.
What you'll get in return
Are you looking for a flexible and exciting opportunity to join a new dynamic team in a brand-new office in London? Do you want to make your mark in the business and develop your career? If so, this is the role for you! As a Compliance Manager, you will be responsible for ensuring the bank meets the highest standards of regulatory compliance and excellence. You will also enjoy a range of benefits, including hybrid working, which allows you to work from home or the office as you prefer, and a discretionary bonus, which rewards your performance and contribution. Don't miss this chance to join one of the most innovative and dynamic banks in the UK! Apply now!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Are you ready for a thrilling challenge as a Compliance Manager in one of the most dynamic and innovative banks in the UK? Join the London Office and be part of a team that ensures the bank meets the highest standards of regulatory compliance and excellence. As a Compliance Manager, you will support the Head of Compliance (SMF16) in delivering a range of compliance activities, such as providing regulatory advice, conducting monitoring, preparing reports, designing training and more. You will have a generalist role that covers various aspects of compliance, but also a specific technical expertise in financial services regulation for banking activities in the UK. If you are looking for a rewarding and stimulating career in compliance, this is the opportunity for you!
Your new role

• Assist Head of Compliance with regulatory changes and impacts. Scan and report regulation to committees.
• Advise and guide business on projects, changes and queries.
• Conduct compliance monitoring reviews. Prepare terms, test controls, write reports, agree findings, track issues and remediation.
• Implement and enhance Compliance Monitoring framework, processes and procedures per standards and risk appetite
• Influence stakeholders to follow a compliance monitoring framework and resolve issues.
• Gather and analyse compliance MI. Provide assurance to governance forums
• Learn and share regulatory compliance best practice.
• Review & sign off literature and marketing per FCA rules.

What you'll need to succeed
The bank is looking for a candidate who has worked in a Compliance or Audit role in financial services and has deep knowledge of FCA and PRA regulation, outstanding communication and organisational skills and can confidently and effectively work with staff and management at all levels, the ability to investigate, analyse and interpret MI and manage issues with organisational and stakeholder skills, and excellent attention to detail. It would be desirable if the candidate also had an understanding of Islamic Finance and Compliance or Audit qualifications.
What you'll get in return
Are you looking for a flexible and exciting opportunity to join a new dynamic team in a brand-new office in London? Do you want to make your mark in business and develop your career? If so, this is the role for you! As a Compliance Manager, you will be responsible for ensuring the bank meets the highest standards of regulatory compliance and excellence. You will also enjoy a range of benefits, including hybrid working, which allows you to work from home or the office as you prefer, and a discretionary bonus, which rewards your performance and contribution. Don't miss this chance to join one of the most innovative and dynamic banks in the UK! Apply now!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Do you want to join one of the UK's most dynamic and innovative banks as a Senior Compliance Manager? Come to the bank's London Office and be part of a team that ensures that the bank complies with the highest regulatory standards and excellence. As a Senior Compliance Manager, you will help the Head of Compliance with various compliance activities, such as giving regulatory advice, most importantly; Compliance Monitoring and Testing, making reports, creating training and more. You will have a generalist role that covers different aspects of compliance, but also a specific technical skill in financial services regulation for banking activities in the UK. If you are looking for a satisfying and challenging career in compliance, this is the role for you!
Your new role
As a Compliance Manager, you will have the opportunity to take ownership of the compliance monitoring and testing function in one of the wealthiest banks in the UK. You will be responsible for ensuring that the bank complies with all relevant regulatory requirements and standards, and that any issues or risks are identified and resolved promptly. You will also have the chance to be involved in all other aspects of compliance, such as providing advice and guidance, designing and delivering training, developing and implementing policies and procedures, and liaising with stakeholders across the business. You will also conduct SMCR / thematic reviews and other compliance activities as required. This is a role that requires ambition and passion for compliance, as well as the ability to make a mark in the business and contribute to its success.
What you'll need to succeed
The bank is looking for a candidate who has worked in a Compliance role in financial services and has deep knowledge of FCA and PRA regulation, outstanding communication and organisational skills and can confidently and effectively work with staff and management at all levels, the ability to investigate, analyse and interpret MI and manage issues with organisational and stakeholder skills, and excellent attention to detail. It would be desirable if the candidate also has an understanding of Islamic Finance and Compliance qualifications.
What you'll get in return
Are you looking for a flexible and exciting opportunity to join a new dynamic team in a brand-new office in London? Do you want to make your mark in the business and develop your career? If so, this is the role for you! As a Compliance Manager, you will be responsible for ensuring the bank meets the highest standards of regulatory compliance and excellence. You will also enjoy a range of benefits, including hybrid working, which allows you to work from home or the office as you prefer, and a discretionary bonus, which rewards your performance and contribution. Don't miss this chance to join one of the most innovative and dynamic banks in the UK! Apply now!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an experienced and forward-thinking individual looking for an exciting and challenging new role? If the answer is YES, read on!

The NFDA is now looking recruit an experienced Member Compliance Manager in London. Our offices are based in Central London close to Gt Portland Street underground station.

Your New Role

As a senior member of the management team reporting to the NFDA Chief Executive, the role will be responsible for consulting on a wide range of motor industry related issues including, financial policy and compliance, coordinating meetings and government consultations. Your main duties will involve:

• Providing guidance and advice to members on financial/insurance issues.
• A working knowledge of business accounting.
• Regularly attend meetings and working groups advising members on business/financial matters.
• Ability to analyse market trends.

Could this be the ideal role for me?

To be successful in the role of Member Compliance Manager, you will ideally have an economics background along with:

• Finance, Insurance, Compliance and Governance.
• Have excellent communication and presentation skills.
• An understanding of the Automotive retail sector is advantageous

Rewards & Benefits

The successful Member Compliance Manager will be offered a competitive salary of Circa £50,000 plus benefits and car.

Our Business

The National Franchised Dealers Association (NFDA) represents franchised car and commercial vehicle dealers in the UK. There are more than 4,500 franchise outlets in the UK and approximately 555,000 people working in the automotive retail sector.

If you have an understanding of the Automotive industry, and feel this role is for you, the team at the NFDA want to hear from you. Please click APPLY below to register your interest.

Your new company
The bank is one of the world's biggest and most trusted banks, with a global network and a UK-regulated branch. The branch offers various banking services and is the only RMB clearing bank in the UK, handling the most RMB transactions outside Asia. This makes it a vital link for Chinese money and investment worldwide. Working for the branch could help you grow your skills and career in a diverse and professional setting. You could also help London become the main offshore RMB clearing centre outside Asia.
Your new role

• Write and execute an annual plan for compliance risk assessment and testing, and report on issues and recommendations
• Lead and manage a team of 2 staff: set objectives, appraise performance, and enhance knowledge and skills
• Represent Compliance Risk and Assurance at key internal and external committees and forums
• Direct the Compliance department's input into the operational risk process and report on compliance risk indicators.
• Support the enhancement of compliance and financial crime systems and controls
• Maintain effective stakeholder relationships and ensure timely communication and resolution of review findings and test results
• Update the risk assessment and compliance assurance methodologies in line with industry best practice
• Produce and review management information from risk assessment and testing activities

What you'll need to succeed
The job requires someone who has at least eight years of experience in leading or being part of an Internal Audit or Compliance Monitoring/Assurance team in a wholesale banking environment that deals with regulatory and/or financial crime risk. The candidate should have excellent knowledge of the relevant rules, guidance, enforcement actions and regulations issued by the FCA & PRA, as well as the UK Money Laundering Regulations, Sanctions regime & Bribery Act. The candidate should also be familiar with the Wolfsberg Principles and JMLSG Guidance. The candidate should be able to build strong working relationships with staff at all levels, have a keen eye for detail and a strong analytical and problem-solving mind-set. The candidate should also have highly effective communication skills (both written and spoken) and a strong sense of accountability, knowing what they are responsible for and proactively delivering it. The candidate should have a bachelor's degree or higher, and preferably a recognised industry qualification (such as ACAMS, ICA Diploma).
What you'll get in return
As part of your benefits package, you will receive private medical insurance for yourself and your family members, dental insurance for yourself, access to a private GP, annual health screening after you complete your probation period, and employee assistance programme. You will also be covered by group income protection and group life assurance. Additionally, you will be eligible for a season ticket loan after you complete your probation period. Furthermore, you will get the option to work from home once a week.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Ethics & Compliance Manager - Whistleblowing & Speak Up

Centrica is going through a fascinating period of change at the moment. We're evolving to become a truly purpose-led organisation, helping millions of customers to live more sustainably, simply and affordably.

We're excited about a future where we can help every driveway in the UK to have an EV charger, thousands of homes to be powered by a heat pump, and so much more. Change of this magnitude doesn't happen overnight, but we believe that we have a huge role to play in helping the nation to cut carbon emissions and in helping millions of households through a once in a generation cost-of-living crisis.

In order to set our company up for further success, we need an Ethics & Compliance Manager (Whistleblowing & Speak Up) to join our Legal, Regulatory Affairs, Ethics & Compliance and Secretariat Function (LRECS). LRECS focusses on providing a diverse and inclusive environment with a strong emphasis on wellbeing and delivering opportunities for growth and personal development.

In this role, you would support the Group Ethics & Compliance team in maintaining transparency, integrity and a strong ethical culture within Centrica. You would act as the manager in charge of Centrica's global Speak Up / whistleblowing programme, providing insightful management information and analysis of Speak Up concerns raised throughout Centrica's operations. It's also a great opportunity for someone to come in and drive process enhancements and improvements to the overall Speak Up programme.

Location: We work flexibly in line with our Flexible First working arrangements believing that empowered colleagues are happier and more productive. The successful candidate will, however, need to be comfortable commuting to our Windsor office (SL4 5GD) once per week ideally.

About the Role:

• Devise and implement a fit-for-purpose global Speak Up programme that aligns to Centrica's strategy and purpose.

• Take charge of managing and coordinating confidential and sensitive Speak Up / whistleblowing cases, ensuring consistency of approach and outcome, in line with legal and regulatory expectations and best practice.

• Be the main point of contact with our external Speak Up systems providers (including the whistleblowing helpline) on behalf of Centrica.

• Monitor, and as necessary report and communicate on trends and data emerging from Speak Up cases, liaising with appropriate business units and functions

• Responsible for setting, maintaining and communicating all processes and controls operating through the Speak Up line

• Oversee the day-to-day operation of Speak Up and provide an internal avenue for concerned parties to raise concerns, when other formal channels have been exhausted.

• Provide answers to employee questions about company policies, procedures and standards in relation to Speak Up & whistleblowing.

About You:

• Experience of managing a Speak Up / whistleblowing programme for a large company.

• Experience of managing ethics and compliance processes and controls in a large organisation would be desirable.

• Solid and relevant experience coordinating Speak Up / whistleblowing cases or supporting the development of a Speak Up programme conducting investigatory interviews.

• Experience of people development, project management and leadership.

Competencies:

• Negotiating, influencing and communicating skills to command professional respect at the highest levels. Developing close 'trusted adviser' relationships with key business leaders.

• Clear understanding and absolute adherence to ethical principles, Our Code, company values and policies.

• Track record of collaborating with senior leaders to help facilitate their role in ensuring the effectiveness of the ethics and compliance programme.

• Clear and concise oral and written communication skills, with the ability to identify and explain E&C requirements and convey difficult messages to all stakeholders

• Able to offer ethics advice to the wider Centrica business, responding to queries on matters such as conflicts of interest, gifts and hospitality, financial crime, modern slavery and human rights.

• The ability to lead and collaborate with others on delivering programme improvements

• Managing complexity in a fast-moving environment.

• Supports but also challenges for improvement.

• Confronts difficult situations with sensitivity and treats others fairly and equally.

• Demonstrates technical know-how.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We will continue to champion inclusivity, develop future skills and invest in our local communities to create a better, more sustainable world, for everyone.

Proud member of the Disability Confident employer scheme

Summary

As a Quality Control Manager, you will ensure the project is built within contract document specifications, owner requirements, and comply with local, state, and federal building codes. You will coordinate with other trades, process daily reports of project progress and adhere to all guidelines issued by the owner. As a strong communicator, you will help to build a quality control team that is open, transparent, and delivers excellence.  

Responsibilities

• Partner with the project team to understand, plan, and implement the contract drawings and specifications

• Collaborate  with the owner, design team, and contractors to ensure quality and timeliness of project construction and completion

• Implement and manage the “Three Phases of Control” Quality Control Plan

• Oversee submittal review and approval

• Schedule and conduct quality control meetings - Preparatory, Initial Phase, Follow-up

• Control documents related to quality control functions

• Establish testing procedures in accordance with contract specifications

• Manage inspections process

• Coordinate third party testing agents and interface with the Owner’s representatives as required

• Closely track and maintain a project deficiency log

• Manage the punch list process

• Oversee project closeout deliverable process-training, O&Ms

• Confer directly with the executive management team

• Encourage, lead, and/or participate in staff training and development

 

Basic Qualifications

• Undergraduate degree in a construction or related discipline or relevant experience

• Minimum 10+ years verifiable experience as a superintendent, inspector, CQC Manager, project manager or construction manager on similar size and type construction contracts which included the major trades that are part of this contract

• Takes initiative and personal responsibility to always deliver value and excellence

• Uses expertise to create a vision and aligns the team to deliver/achieve desired outcomes

• A track record of establishing/contributing to creative strategic solutions  

• Ability to communicate effectively with, persuade, and gain “buy-in” from, a broad range of stakeholders (e.g., executive team, leadership team, Business Unit Leaders, direct reports, clients, trade partners, and third party providers

• Alignment to Clark Standards of Excellence: self-motivated, results oriented, adaptable, team player, accountable, ethical, innovative, resilient, builds relationships, builds people/teams and followership, sets direction and executes

Preferred Qualifications

• A Registered Professional Engineer (P.E.) or Registered Architect (RA)

• Experience in large scale construction management or construction trade with increasing levels of responsibility

• Particular expertise in concrete (both poured-in-place and plant precast, structural steel, and unit masonry construction preferred

• Must be able to manage other inspectors and submittal clerks, as well as coordinate independent material testing and lab work 

• Ability to process a large volume of submittals / RFIs

• Prior experience developing and managing Quality Control Plans

#LI-KS1

Ethics & Compliance Manager - Whistleblowing & Speak Up

Centrica is going through a fascinating period of change at the moment. We're evolving to become a truly purpose-led organisation, helping millions of customers to live more sustainably, simply and affordably.

We're excited about a future where we can help every driveway in the UK to have an EV charger, thousands of homes to be powered by a heat pump, and so much more. Change of this magnitude doesn't happen overnight, but we believe that we have a huge role to play in helping the nation to cut carbon emissions and in helping millions of households through a once in a generation cost-of-living crisis.

In order to set our company up for further success, we need an Ethics & Compliance Manager (Whistleblowing & Speak Up) to join our Legal, Regulatory Affairs, Ethics & Compliance and Secretariat Function (LRECS). LRECS focusses on providing a diverse and inclusive environment with a strong emphasis on wellbeing and delivering opportunities for growth and personal development.

In this role, you would support the Group Ethics & Compliance team in maintaining transparency, integrity and a strong ethical culture within Centrica. You would act as the manager in charge of Centrica's global Speak Up / whistleblowing programme, providing insightful management information and analysis of Speak Up concerns raised throughout Centrica's operations. It's also a great opportunity for someone to come in and drive process enhancements and improvements to the overall Speak Up programme.

Location: We work flexibly in line with our Flexible First working arrangements believing that empowered colleagues are happier and more productive. The successful candidate will, however, need to be comfortable commuting to our Windsor office (SL4 5GD) once per week ideally.

About the Role:

• Devise and implement a fit-for-purpose global Speak Up programme that aligns to Centrica's strategy and purpose.

• Take charge of managing and coordinating confidential and sensitive Speak Up / whistleblowing cases, ensuring consistency of approach and outcome, in line with legal and regulatory expectations and best practice.

• Be the main point of contact with our external Speak Up systems providers (including the whistleblowing helpline) on behalf of Centrica.

• Monitor, and as necessary report and communicate on trends and data emerging from Speak Up cases, liaising with appropriate business units and functions

• Responsible for setting, maintaining and communicating all processes and controls operating through the Speak Up line

• Oversee the day-to-day operation of Speak Up and provide an internal avenue for concerned parties to raise concerns, when other formal channels have been exhausted.

• Provide answers to employee questions about company policies, procedures and standards in relation to Speak Up & whistleblowing.

About You:

• Experience of managing a Speak Up / whistleblowing programme for a large company.

• Experience of managing ethics and compliance processes and controls in a large organisation would be desirable.

• Solid and relevant experience coordinating Speak Up / whistleblowing cases or supporting the development of a Speak Up programme conducting investigatory interviews.

• Experience of people development, project management and leadership.

Competencies:

• Negotiating, influencing and communicating skills to command professional respect at the highest levels. Developing close 'trusted adviser' relationships with key business leaders.

• Clear understanding and absolute adherence to ethical principles, Our Code, company values and policies.

• Track record of collaborating with senior leaders to help facilitate their role in ensuring the effectiveness of the ethics and compliance programme.

• Clear and concise oral and written communication skills, with the ability to identify and explain E&C requirements and convey difficult messages to all stakeholders

• Able to offer ethics advice to the wider Centrica business, responding to queries on matters such as conflicts of interest, gifts and hospitality, financial crime, modern slavery and human rights.

• The ability to lead and collaborate with others on delivering programme improvements

• Managing complexity in a fast-moving environment.

• Supports but also challenges for improvement.

• Confronts difficult situations with sensitivity and treats others fairly and equally.

• Demonstrates technical know-how.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We will continue to champion inclusivity, develop future skills and invest in our local communities to create a better, more sustainable world, for everyone.

Proud member of the Disability Confident employer scheme