Total 222 Planning Manager job vacancies in Human Resources category in Malaysia

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
   

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
   

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Senior HR Manager (Chinese Candidate)

Job Responsibilities

HR Responsibilities and Staff Management:

• Managing staff leave.
• Ensure the payroll process is carried out in a timely and accurate manner.
• Reviewing, developing, and maintaining all HR-related components of the company.
• Maintaining and organizing the staff database.
• Develop and implement a departmental budget.
• Provide an advisory on human resources practices to Advise the senior management team and other functional heads on HR practices.
• Coach and develop the HR team members.
• Support Perform other routine HR basic operations support as required.

Policies, disciplinary issues, and compliance:

• Develop, update, and implement HR policies and procedures.
• Ensure that employee relations issues, including the investigation and resolution of employee complaints, are managed effectively and efficiently.
• Ensure that HR practices remain in compliance with federal, state, and local employment laws and regulations.
• Employee counseling and industrial relations
• Handle and deal with employee disciplinary issues fairly and consistently (including counseling, grievance handling, poor performance, misconduct, domestic inquiry, etc.).

Recruitment Organizing:

• Identifies staffing and recruiting needs.;
• Develops and executes best practices for hiring and talent management.
• Responsible for Overseeing recruiting activities, which included auditing job content.
• Manage Onboarding processes, including scheduling orientation sessions, training, and department meetings.
• Allocate and ensure the right amount of resources for HR human resources members to carry out their work effectively.

Performance Management:

• Plan and execute performance reviews and appraisals.
• Review the proposed salary adjustments to establish guidelines.
• To develop and participate in compensation and benefits surveys to analyze the company's competitive position.
• Keeping a database of quarterly and annual performance reviews and appraisals quarterly and annually.
• A clear reporting structure and a list of their responsibilities and goals.
  
  

Employee Engagement:

• Organize events, outings, dinners, celebrations, and end-of-year dinners.
• Facilitating constructive interpersonal staff relationships and providing guidance.
• Pioneering and implementing strategies to ensure a productive and positive work environment.
• Manage the complaints, feedback, and concerns.

Training:

• To develop and deliver key training programs that are key to supporting the achievement of business strategies through individual and group development sessions.
• Developing in-house testing and qualifications systems for in-house testing and qualifications that objectively measure and acknowledge staff abilities.
• Conduct training needs assessments and work closely with the business to identify relevant training programs.
  
  

Job Qualifications:

• At least 6 to 10 years of progressively senior experience, including global or international project leadership.
• Extensive knowledge and practical application of federal, state, and local employment laws.
• Fluency in Mandarin, English, and Bahasa Melayu, verbally and in writing.
• Demonstrated experience with leading a team.
• High attention to detail and accuracy.
• Excellent interpersonal, persuasive, written/verbal communication, planning, organisational, time management, analytical, and problem-solving skills.
• Ability to effectively multi-task in a fast-paced and dynamic environment,
• Able to work well under pressure to meet deadlines.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Bachelor's degree in business, human resources, or equivalent education and/or experience. HR certification is a plus.

Perks & Benefits

• Casual dress code
• Friendly working environment
• Medical leave
• Annual leave, Maternity leave, Paternity leave
• Career growth opportunities.

DXN Holdings Bhd is a public listed investment holding and management company of DXN Group. Based in Malaysia with worldwide operations of 79 subsidiaries across more than 48 countries, the company is well-known for its sales in health-oriented and wellness consumer products, including Ganoderma and its lifestyle products. The core business activities of DXN include the cultivation, manufacturing, and marketing of the health-oriented and wellness products. 

Under its massive expansion program, we are now seeking a diligent and professional HR Manager to be based at the Alor Setar, Kedah, with an opportunity to develop a professional future career growth in the Group.

Responsibilities:

• Responsible for the full spectrum of Human Resource Management functions, including Recruitment & Employee Records, Training & Development and Performance Management.
• On-boarding and off-boarding processes.
• Training – analysis and implementation.
• Develop and implement human resources strategies aligned with the overall business strategy.
• Bridge management and employee relations.
• Ensure legal compliance throughout HR management, including industrial relations.
   

Skills:

• Knowledge of industrial relations laws in Malaysia.
• Strong execution and organizational skills.
• Ability to analyze and resolve problems, exercising good judgement.
• Effective interpersonal and negotiation skills.
• Excellent screening and placement skills.
• Excellent verbal and written skills.
   

Requirements:

• A bachelor’s degree in human resource management/hospitality/legal/finance/business administration, or a related field.
• Minimum 3 years of work experience in an HR leadership role within a structured corporate environment.
• Knowledge in HR policies and procedures.
• Computer literate.
• Good command of both spoken & written in English and Bahasa Malaysia.
• Possess a good work ethic with a positive attitude and interpersonal skills.
• Able to work effectively as part of a high-performing team.

Perks & Benefits

• Open culture
• Personal development opportunities

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
   

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Requirements

• Minimum Diploma/ Degree in Business Administration/ Human Resource Management or its equivalent.
• Preferred candidate with relevant working experiences for at least 5 years as senior role with supervisory skills.
• Essential knowledge in Malaysian Employment Laws.
• Ability to work under pressure by working along with all staff including Management Team.
• MUST able speak MANDARIN or local dialects and interact with all levels of people.
• Meticulous, accurate in work and able to maintain strict confidentiality of information.
• Those be able to join within 1 - 2 months will be added advantage.

Responsibilities

• Responsible for the full spectrum of HR, Payroll and Admin functions.
  Review Company's policy, Standard operating procedure and Compensation & Benefit from time to time and propose for revisions/ improvement when necessary.
• Prepare/ review and ensure payrolls done by subordinates are accurate and on time payment (staff headcount approx. 200).
• Liaise with labour department and other relevant government bodies, ensure on time statutory submission and payment such as EPF, Socso/ EIS, PCB, HRDF etc.
• Prepare/ review monthly tax deduction(MTD), yearly EA Form and Form E.
• Prepare/ review all types of HR and payroll related documents and letters.
• Check and verify employees’ leave records via E-Leave system and attendance sheets.
• Handle employees' disciplinary issues in accordance with Employment Act.
• Ensure employees’ personal files and system database are properly maintained and updated.
• Ensure employees' appraisal program is properly carried.
• Liaise with insurance agency on Group Insurance, Sosco coverage and claims.
• Liaise with panel clinics on updating staff list, billing or any other related matters.
• Handle recruitment and conduct orientation for new hires.
• Handle staff development training program and HRDCorp. claims.
• Supervise general office administrative duties and responsibilities.
• Any other duties as assigned by Management.

Interested candidates are invited to submit your application online or email with a detailed resume and recent photograph.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance

主要职责：

• 负责全方位的人力资源和行政职能，包括招募聘请人员、薪资、绩效和人才管理、内部沟通、员工关系和行政。
• 处理每月薪资单、对账报告和其他相关报告（例如 EFP、SOCSO、LHDN 等）
• 负责管理、协调学习和公司发展课程、员工参与以及其他由人力资源部门发起的活动。
• 设计和实施与人员管理相关公司政策和程序，并确保人力资源政策符合劳动和劳资关系法规。
• 根据组织目标实施和管理人力资源政策和程序，并遵守专业标准、监管要求和法律。
• 透过人力资本的发展、参与、激励和保存来支持当前和未来的业务需求。
• 进行并促进评估工作和薪资调查，并协助制定和分析公司的评估计划。
• 管理招募需求，包括建立/更新职位说明以及入职和离职流程。
• 支援日常营运和改善工作流程的其他行政和/或临时任务。
• 管理所有分行员工。

 

主要要求：

• 拥有人力资源文凭/学位或同等资格，在人力资源/管理领域拥有至少 5 年经验。
• 具有制造/快速消费品行业相关工作经验者优先，但不是强制性的。
• 能够製用英语和马来语沟通。我们寻找需要与说普通话的客户沟通的说普通话的候选人。
• 对当地就业法规和工作证管理有深入了解。
• 熟悉 Microsoft Office、iFlexi HRM 系统或同等 HR 系统。
• 强大的时间管理和组织能力，能够在快节奏的环境中在最少的监督下工作。
• 良好的人际沟通能力和沟通能力。
• 良好的团队合作精神。
• 拥有「我能解决」的态度。
• 愿意出差。

 

*能够在短时间内开始工作。

*必须会说国语。

津貼和福利

• 事假
• 開放文化
• 个人发展机会

Syarat Kelayakan Jawatan :-

1. Lelaki dan warganegara Malaysia.
2. Berumur tidak kurang daripada 30 tahun pada tarikh tutup iklan jawatan.
3. Mempunyai Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang Pengurusan Sumber Manusia, Pentadbiran Perniagaan atau Pengurusan yang diiktiraf oleh Kerajaan daripada institusi pengajian tinggi tempatan atau kelayakan yang diiktiraf setaraf dengannya.
4. Mempunyai Sijil Profesional Sumber Manusia adalah satu kelebihan.
5. Minimum lima (10) tahun pengalaman dalam bidang dan taraf yang sama.
6. Mempunyai kemahiran komputer yang baik, termasuk mengenal pakej perisian kewangan dan Microsoft Office 365.

Deskripsi Tugas Utama :-

Bertanggungjawab untuk membangun, melaksana dan mentadbir semua inisiatif dan aktiviti pengurusan dan pembangunan sumber manusia yang berkesan dan cekap untuk mencapai objektif perniagaan dan menjadikan syarikat sebagai majikan pilihan, berprestasi tinggi dan mencapai kepuasan bekerja, di dalam lingkungan pematuhan kepada polisi, peraturan dan Akta Pekerjaan 1955. 

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

Syarat Kelayakan Jawatan :-

1. Lelaki dan warganegara Malaysia.
2. Berumur tidak kurang daripada 30 tahun pada tarikh tutup iklan jawatan.
3. Mempunyai Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang Pengurusan Sumber Manusia, Pentadbiran Perniagaan atau Pengurusan yang diiktiraf oleh Kerajaan daripada institusi pengajian tinggi tempatan atau kelayakan yang diiktiraf setaraf dengannya.
4. Mempunyai Sijil Profesional Sumber Manusia adalah satu kelebihan.
5. Minimum lima (10) tahun pengalaman dalam bidang dan taraf yang sama.
6. Mempunyai kemahiran komputer yang baik, termasuk mengenal pakej perisian kewangan dan Microsoft Office 365.

Deskripsi Tugas Utama :-

Bertanggungjawab untuk membangun, melaksana dan mentadbir semua inisiatif dan aktiviti pengurusan dan pembangunan sumber manusia yang berkesan dan cekap untuk mencapai objektif perniagaan dan menjadikan syarikat sebagai majikan pilihan, berprestasi tinggi dan mencapai kepuasan bekerja, di dalam lingkungan pematuhan kepada polisi, peraturan dan Akta Pekerjaan 1955. 

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

德信控股有限公司是德信集團旗下的上市投資控股與管理公司。該公司總部位於馬來西亞，在全球超過 48 個國家設有 79 家子公司，以其健康消費品（包括靈芝及其生活方式產品）的銷售而聞名。德信的核心業務活動包括健康保健產品的種植、製造和行銷。

根據其大規模的擴張計劃，我們現在正在吉打州亞羅士打尋找一位勤奮且專業的人力資源經理，並有機會在集團中發展專業的未來職業發展。

職責：

• 負責全方位的人力資源管理職能，包括招募和員工記錄、培訓和發展以及績效管理。
• 入職和離職流程。
• 培訓——分析和實施。
• 制定並實施與整體業務策略一致的人力資源策略。
• 橋樑管理和員工關係。
• 確保整個人力資源管理（包括勞資關係）的合法合規性。
  

技能：

• 了解馬來西亞的勞資關係法。
• 較強的執行力和組織能力。
• 具有分析解決問題的能力，具有良好的判斷力。
• 有效的人際溝通和談判技巧。
• 優秀的篩選和安置技巧。
• 優秀的口頭和書面表達能力。
  

要求：

• 人力資源管理/酒店/法律/財務/工商管理或相關領域的學士學位。
• 至少 3 年在結構化企業環境中擔任人力資源領導角色的工作經驗。
• 了解人力資源政策和程序。
• 計算機知識。
• 良好的英語和馬來語口語和書寫能力。
• 擁有良好的職業道德、正面的態度和人際溝通能力。
• 能夠作為高績效團隊的一部分有效地工作。

津貼和福利

• 開放文化
• 個人發展機會

職責：

• 為團隊成員提供指導和支持，並分配團隊成員的工作和角色，以確保日常運作的順利進行。
• 管理人力資源部門在員工關係、行政、薪資和福利計劃方面的日常運作。
• 監督員工的工作並提供回饋和建議，以提高效率和效果。
• 協助制定和實施與整體業務策略一致的人力資源策略和措施。
• 協助確保整個人力資源管理過程中的法律合規性。
• 進行新團隊成員的面試、選拔和訓練。
• 隨時了解與人力資源職能相關的法律領域的最新變化。
• 主動建議並制定改進計劃和政策，以實現和超越既定目標。
• 管理和領導營運團隊實現既定目標。
   

要求：

• 具備擔任人力資源營運經理、人力資源經理或類似職位的豐富工作經驗。
• 精通勞動法。
• 人力資源資訊系統的實務經驗。
• 擁有設計薪資福利方案的經驗。
• 能夠制定清晰、公平的公司政策。
• 良好的分析和決策能力。
• 團隊管理能力。
• 至少擁有人力資源管理或相關領域的學士學位； MSC 是一個優點。

津貼和福利

• 醫療及住院
• 績效獎金
• 休閒著裝要求
• 事假
• 個人發展機會

高級人力資源經理（中國候選人）

工作職責

人力資源職責與員工管理：

• 管理人員離職。
• 確保工資核算流程及時、準確。
• 審查、發展和維護公司所有與人力資源相關的組成部分。
• 維護和組織員工資料庫。
• 制定並實施部門預算。
• 提供人力資源實務諮詢，就人力資源實務向高階管理團隊和其他職能負責人提供建議。
• 指導和發展人力資源團隊成員。
• 支援 根據需要執行其他日常人力資源基本營運支援。

政策、紀律問題與合規性：

• 制定、更新和實施人力資源政策和程序。
• 確保有效且有效率地管理員工關係問題，包括員工投訴的調查和解決。
• 確保人力資源實務符合聯邦、州和地方的就業法律法規。
• 員工諮詢和勞資關係
• 公平一致地處理和處理員工紀律問題（包括諮詢、申訴處理、績效不佳、不當行為、國內調查等）。

招募組織：

• 確定人員配置和招募需求。
• 制定並執行招募和人才管理的最佳實務。
• 負責監督招募活動，包括審核工作內容。
• 管理入職流程，包括安排入職培訓、培訓和部門會議。
• 為人力資源人力資源成員分配並確保適量的資源，以有效地進行工作。

績效管理：

• 規劃並執行績效審查和評估。
• 審查擬議的薪資調整以製定指導方針。
• 制定並參與薪資和福利調查，以分析公司的競爭地位。
• 保存季度和年度績效審查和評估的資料庫。
• 清晰的報告架構及其職責和目標清單。
  
  

員工敬業度：

• 組織活動、郊遊、晚宴、慶祝活動和年終晚宴。
• 促進建設性的員工人際關係並提供指導。
• 開拓和實施策略，以確保高效率和積極的工作環境。
• 管理投訴、回饋和疑慮。

訓練：

• 透過個人和團體發展課程製定和提供對於支持實現業務策略至關重要的關鍵培訓計劃。
• 發展內部測試和資格認證系統，客觀地衡量和認可員工的能力。
• 進行培訓需求評估並與企業密切合作以確定相關的培訓計劃。
  
  

任職資格：

• 至少 6 到 10 年的高階經驗，包括全球或國際專案領導經驗。
• 聯邦、州和地方就業法的廣泛知識和實際應用。
• 流利的華語、英語和馬來語口頭和書面表達能力。
• 具有領導團隊的經驗。
• 高度關注細節和準確性。
• 優秀的人際互動、說服力、書面/口頭溝通、計劃、組織、時間管理、分析和解決問題的能力。
• 能夠在快節奏和動態的環境中有效地執行多項任務，
• 能夠在壓力下按時完成工作。
• 精通 Microsoft Office（Word、Excel、PowerPoint、Outlook）。
• 商業、人力資源學士學位或同等教育和/或經驗。人力資源認證是一個優勢。

津貼和福利

• 休閒著裝要求
• 友善的工作環境
• 病假
• 年假、產假、陪產假
• 職業發展機會。

Summary

The Resource Planning Manager is responsible to his team to maximizing the utilization of available resources through the provision of medium-term tactical planning and production of staff rosters, ensuring the is responsible for the provision of rosters considering fluctuations in flight volumes, feedback from Resource Allocator teams, and other operational data sources.

Duties and Responsibilities

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Uphold the highest standards by ensuring policies, governance, and legal guidelines are effectively communicated and adhered to by all stakeholders, protecting our shareholder and brand value
• Provide an independent view regarding the most effective utilization of all resources. Support the allocation of resources in through long-term planning. Direct and support Resource Planners and Resource Allocators to effectively resource shifts on a monthly to 24/7 basis through three distinct phases:
• Pre-planning - considering the expected demands, schedules, and roster resources pre-plan the allocation of tasks 24-72 hours in advance of the shift
• Shift-planning - during the shift prior and/or at the start of the appropriate shift, considering the actual availability of resources (Manpower, Equipment, and Facilities), re-check the pre-plan and undertake the detailed allocation of all resources ensuring that allocation is undertaken according to load
• Real-time - considering the availability of resources and the dynamic operational environment, undertake all aspects of the real-time allocation of resources in-line with the actual loads
• Improve operational efficiency and productivity by utilizing specialist knowledge of the decision support systems including but not limited to Resource Management System (RMS), Real-Time Control (RTC), Multi-Access Check-in System (MACS) and other dnata or third-part Management Information Systems (MIS).
• Actively work with the Duty Managers, Resource Planners and Resource Allocators by providing expert advice, input and direction in order to respond to dynamic changes during rostering including but not limited to annual leave planning, long term workplace injuries or sickness.
• Effectively communicate the rostering plan to the appropriate staff, seeking input and review to ensure that front-line staff inputs are reviewed and accounted for in the continual improvement of rostering coverage.
• Ensure compliance with all workplace safety, security, and health policies and procedures
• Champion dnata's Environment Sustainability Framework, living our commitment to reducing emissions, responsible consumption, and the protection of wildlife and habitats, while promoting sustainability and environmental stewardship within the aviation sector
• Be a brand ambassador, representing dnata in a professional and brand-aligned manner, reflecting our values and business strategy in public speaking engagements and representational appearances

Requirements

• Minimum Degree or Diploma from a recognized tertiary institution with minimum 5 years in a management or leadership role
• Minimum 10 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport, or ground handling company
• Strong analytical ability, diagnostic and problem-solving skills, with ability to anticipate future needs to make strategic decisions on optimising resource utilisation
• Excellent time management, prioritization, with creative and lateral thinking
• Must possess advanced computer skills with an awareness of specialist applications, packages, programme languages, and high proficiency of MS-Office
• Excellent communication in English, both written and spoken
• System user training required on Inform suite. Knowledge of the Inform suite is highly advantageous.

Your teamThis role sits within Group Customer Relations (GCR) which is our centre of excellence for complaint resolution, delivering fair and timely outcomes for our customers. GCR oversees complaint handling for the Group and manage escalated and complex complaints. Through the complaint process, we identify breakpoints in products, services and processes and influence change to deliver a better experience for our customers. GCR strives to continually improve our complaint management systems, uplift capability and produce insightful reporting to help our people better identify, manage and prevent complaints. Do work that mattersThe role of the Resource Planning Manager is to expand upon the resource plan, support business strategies and provide a capacity planning service to the business.  You will play a critical part in the management of the Channel Budget & Resource Plan, and will partner with operational & support EM & GM levels as part of their normal day to day process. You will develop and manage…

Click here to view more detail / apply for Resource Planning Manager

At SIT's Professional Officers Division (POD), we bring our rich industry experience and technical skills into the workplace to create a conducive environment where applied learning and innovation take place.

Reporting to the Team Lead of Resource Planning and Management (RPM), the incumbent will work with relevant stakeholders to analyze and understand the process workflows in the division before proposing solutions through technology and automation to improve operational productivity and efficiency. This includes looking at best practices and propose agile, robust and intuitive workflows that lead to better work outcomes.

Key Responsibilities

1. Assist in developing and implementing dashboards, reports and visualizations for tracking and monitoring of Division’s key performance indicators.
2. Facilitate/ conduct training and provide guidance to various process owners and end users in the usage of the implemented solutions.
3. Execute divisional events and activities that focus on sharing of automation best practices.
4. Participate in User Acceptance Testing for any system enhancement or upgrade arising from process improvement initiatives.
5. Undertake any other duties assigned by the Director or supervising officer to ensure efficient operation of the Division.

Job Requirements

1. Good University Degree, preferably in Business Administration/ Management or relevant field and experience, with around 3 years of work experience in a similar education or corporate environment.
2. Knowledge in Excel VBA to load and transform raw data is highly desirable.
3. Knowledge in data collection, data manipulation and using appropriate tools and techniques for visualization and analysis will also be an added advantage.
4. Working knowledge and experience in process automation tools such as Robotic Process Automation (RPA) would be advantageous.
5. Proficient and familiar with Microsoft Office tools.
6. Possess an open mind and be able to adapt to a fast-changing environment.
7. Have strong project management skills and attention to detail, and willing to take on responsibilities in a dynamic environment.
8. Able to manage projects, including creating project plans, tracking progress, and reporting on results.
9. Ability to effectively communicate with a wide range of individuals in a diverse community and possess the confidence to front different parties.
10. Ability to work as a team member among multiple stakeholders and exhibit leadership skills.