Total 20 Senior Executive Operations Supervisor job vacancies in Kuala Lumpur

HOTEL INDIGO KUALA LUMPUR ON THE PARK

JOB DESCRIPTION

Job Title           : Housekeeping Superviso

Job Type         : Full-time

JOB SUMMARY: 

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily operations of the housekeeping department. This includes supervising the housekeeping team, ensuring cleanliness and hygiene standards are met, managing inventory and supplies, and assisting in training and development of staff.

RESPONSIBILITIES:

1.    Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms, public areas, and back-of-house areas.

2.    Monitor and maintain cleanliness, hygiene, and presentation standards according to hotel policies and brand standards.

3.    Conduct regular inspections of guest rooms and public areas to ensure quality and compliance with standards.

4.    Manage inventory, stock levels, and ordering of housekeeping supplies and amenities.

5.    Train, coach, and mentor housekeeping staff to ensure high performance and guest satisfaction.

6.    Assist in scheduling and allocating work assignments to housekeeping team members.

7.    Handle guest requests, complaints, and feedback promptly and professionally.

8.    Maintain a safe and healthy work environment by enforcing safety standards and procedures.

9.    Collaborate with other departments such as front office and maintenance for seamless hotel operations.

10.  Participate in departmental meetings, training sessions, and performance evaluations.

QUALIFICATIONS:

1.    Proven experience in a housekeeping supervisory or similar role in the hospitality industry.

2.    Strong knowledge of housekeeping procedures, techniques, and cleaning products.

3.    Excellent leadership, communication, and interpersonal skills.

4.    Ability to multitask, prioritize tasks, and work under pressure in a fast-paced environment.

5.    Attention to detail and a focus on delivering high-quality service to guests.

6.    Familiarity with hotel management software and systems is an advantage.

7.    Diploma or degree in hospitality management or a related field is preferred.

WORKING CONDITION:

1.    This position may require working in shifts, including weekends and holidays.

2.    The role involves standing, walking, and lifting heavy objects as part of the housekeeping duties.

BENEFITS:

1.    Competitive salary package

2.    Employee discounts on hotel services and facilities

3.    Training and development opportunities

4.    Health and wellness benefits

5.    Opportunities for career advancement within the IHG group

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• To assist the Project Manager to monitor and supervise the construction works at the project site, to ensure it meets the requirements in term of cost, quality and time.
• To review construction drawings and carry out valued engineering.
• To co-ordinate with Authorities, Consultants and Sub-contractors.
• To prepare daily site reports and correspondence.
• To do site inspection to check on quality of works/progress of works/ defect inspection.
• To attend project site meeting to ensure project schedule is adhered to, problem and defects are attended to.

Requirements :

• Candidates must possess Degree/ Diploma in Building or Civil Engineering.
• Minimum 1-2 year working experience.
• Able to plan and lead sub-contractors on day-to day operation.
• Strong communication skills.
• Must be a team player, able to work hard and independently.

Perks & Benefits

• Commission and bonus
• Casual dress code

吉隆坡公園英迪格酒店

職位描述

職位名稱 : 家政督導

工作類型 : 全職

工作總結：

客房部主管負責監督和協調客房部的日常運作。這包括監督客房服務團隊，確保符合清潔和衛生標準，管理庫存和用品，以及協助員工培訓和發展。

職責：

1. 監督和協調客房服務團隊的活動，確保客房、公共區域和後勤區域有效率、有效的清潔。

2. 根據飯店政策和品牌標準監控和維護清潔、衛生和展示標準。

3.定期檢查客房和公共區域，確保品質並符合標準。

4. 管理庫存、庫存水準以及家政用品和便利設施的訂購。

5. 培訓、輔導和指導客房服務人員，確保高績效和賓客滿意度。

6.協助客房部團隊成員安排和分配工作任務。

7. 及時、專業地處理客人的請求、投訴和回饋。

8. 透過執行安全標準和程序來維護安全和健康的工作環境。

9. 與前廳、維修等其他部門合作，實現飯店的無縫營運。

10、參加部門會議、訓練、績效評估。

資格：

1. 在飯店業擔任客房管理主管或類似職位的豐富經驗。

2. 熟悉家事程序、技術和清潔產品。

3. 優秀的領導能力、溝通能力和人際溝通能力。

4. 能夠同時處理多項任務，確定任務的優先順序，並且能夠在快節奏的環境中承受壓力。

5. 注重細節，專注於為客人提供高品質的服務。

6.熟悉飯店管理軟體及系統者優先。

7. 擁有飯店管理或相關領域文憑或學位者優先。

工作條件：

1、該職位可能需要輪班工作，包括週末和假日。

2. 角色包括站立、行走和舉起重物，作為家事職責的一部分。

好處：

1.有競爭力的薪資待遇

2.飯店服務和設施的員工折扣

3. 培訓和發展機會

4. 健康與保健福利

5. IHG 集團內的職涯發展機會

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

Job Highlights:

• Career Advancement + Training Provided
• Work-Life Balance working environment.
• Competitive Salary + Productivity Bonus

Company Overview:

We are a well-established and dynamic Mortgage Administration Company working in tandem with Lenders and Managers in Australia that offer a diverse product suite including residential and commercial loans to the overseas markets.

About the Role:

• This role provides on the job training for Australian lending policies.
• It's a great opportunity to work closely with Malaysian co-workers and overseas counterparts so that clients and referral parties understand the difference between Southeast Asia finance and banking vs Australian lending programs.

Job Description:

• Deal directly with customers via telephone or electronically.
• Inbound and outbound collection/arrears call and emails.
• Negotiating and monitoring payment plans
• Analysing client’s accounts to negotiate payment of outstanding debts.
• Customer information within Lender portal or computer systems
• Provide regular reports on progress of work for management.
• Customer retention by offering custom solutions and negotiate a positive outcome for the customer and the Lender.
• Effective management of a dynamic and complex caseload in accordance with internal teams.

Job requirements:

• Experience in residential mortgage Lending.
• Experience in customer service support functions.
• Written and communication skills in Mandarin language to deal with clientele due to our expanding Chinese market.
• Positive attitude, with the ability to respond well within fast paced environment.
• Exceptional customer service and dispute resolution skills in inbound and outbound call management
• Excellent influencing and relationship management skills. 
• Able to work autonomously and in a group setting.
• Self-motivated, goal-driven

Qualification

Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Specific Location

Mid-Valley, Bangsar

Perks & Benefits

• 7.5 working hours/day, Mondays - Fridays

   

• WFH Policy applicable

工作亮點：

• 提供職業發展+培訓
• 工作與生活平衡的工作環境。
• 有競爭力的薪資+生產力獎金

公司簡介：

我們是一家成熟且充滿活力的抵押管理公司，與澳洲的貸款人和管理人合作，向海外市場提供多樣化的產品組合，包括住宅和商業貸款。

關於角色：

• 該職位提供澳洲貸款政策的在職培訓。
• 這是與馬來西亞同事和海外同行密切合作的絕佳機會，以便客戶和推薦方了解東南亞金融和銀行與澳洲貸款計劃之間的差異。

職位描述：

• 透過電話或電子方式直接與客戶打交道。
• 入站和出站催收/欠費電話和電子郵件。
• 談判和監控付款計劃
• 分析客戶的帳戶以協商未償債務的支付。
• 貸方入口網站或電腦系統中的客戶訊息
• 定期向管理層報告工作進度。
• 透過提供客製化解決方案來保留客戶，並為客戶和貸款人協商積極的結果。
• 根據內部團隊的要求，有效管理動態且複雜的案件量。

工作要求：

• 擁有住宅抵押貸款經驗。
• 具有客戶服務支援職能的經驗。
• 由於我們不斷擴大的中國市場，需要具備普通話的書面和溝通能力，能夠與客戶打交道。
• 積極的態度，能夠在快節奏的環境中做出良好的反應。
• 在呼入和呼出呼叫管理方面具有出色的客戶服務和爭議解決能力
• 優秀的影響力和關係管理能力。
• 能夠在團隊環境中獨立工作。
• 自我激勵、目標驅動

資質

文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位

多年經驗

3年

具體位置

谷中城, 孟沙

津貼和福利

• 7.5 工作小時/天，週一至週五

   

• 適用在家工作政策

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking for a【KYC Operations Manager】based in Kuala Lumpur, Malaysia.

Key Responsibilities

• As the leader of the KYC team, Manage KYC operations based on MAS regulated bank compliance policies and KYC regulatory requirements.
• Support the business to conduct customer check (KYC/CDD) analysis for new business or initiative.
• Lead the planning and establishment of KYC capabilities including CDD, PEP, Sanctions, Adverse news review and due diligence capabilities for financing business.
• Establish and improve KYC product capabilities, including on-boarding system, periodic review system, screening system.
• Work closely with AML Compliance Officers (AMLOs) and Risk Officers to understand the regulatory requirements, status of system capability in relevant entities, identify the gaps if any, and propose the requests for system building or enhancement to relevant teams.
• Collaborate with middle office and technology team to raise the system requests and to convert the business requirement into product requirement. Implement changes in processes or workflows and drive optimization.
• Support the Risk and AML operation and link up with the business in case of any escalation

Qualifications

• Minimum 5 years of KYC/AML experience with a payment service provider, money service operator (MSO) consulting firm, or financial institution. Must have more than 3 years of team lead or manager experience. Those who have engaged in KYC/CDD for corporate client are preferred.
• Have excellent interpersonal skills necessary to work effectively with colleagues across regions and business units. An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers.
• Ability to manage multiple priorities and tasks with the skills to adapt to changes in a fast-paced environment
• Strong analytical, creative problem-solving capabilities and ‘can-do’ attitude.
• Excellent command of both spoken and written English and Chinese is a must.
• CAMS or ICA qualified will be given the priority.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

岗位责任/工作流程/要求 ：

• 必须拥有Supervisor Post 餐饮业经验 - minimum 2 years.
• 带领团队以友善开心态度及适当方式与顾客沟通并冲击销售业绩.
• 拥有团队合作精神并保持强大服务团队.
• 必须拥有能力服从及跟随公司训练方式保持服务速度及质量.
• 懂得运作Reporting为优先.
• 必须通晓中英文.
• 拥有F&B course academy certification 为佳.

公司福利/奖励/好处 :

• EPF 提供13% - Employer. 
• Management Team Training & Career Advancement.
• 由于公司处于发展阶段，Management Team 都有机会成为创业团队.
• 绩效评估制度 - 兑现/Lifestyle奖励.
• 月绩激励, Quarterly Bonus, Annual Bonus.
• 员工餐-年度员工Party & Luckly Draw.
• Car Park facilities.
• 交通工具 - Coachrane & Tmn Maluri MRT/LRT 站.
• 提供男 / 女主管级宿舍 - Sunway Velocity Condo.
  
  
  
  
  
  
  

職位責任/工作流程/要求：

• 必須擁有Supervisor Post 餐飲業經驗- minimum 2 years.
• 帶領團隊以友善開心態度及適當方式與顧客溝通並衝擊銷售績效.
• 擁有團隊合作精神並維持強大服務團隊.
• 必須擁有能力服從及跟隨公司訓練方式維持服務速度及品質.
• 懂得運作Reporting為優先.
• 必須通曉中英文.
• 擁有F&B course academy certification 為佳.

公司福利/獎勵/福利:

• EPF 提供13% - Employer.
• Management Team Training & Career Advancement.
• 由於公司處於發展階段，Management Team 都有機會成為創業團隊.
• 績效評估制度- 兌現/Lifestyle獎勵.
• 月績激勵, Quarterly Bonus, Annual Bonus.
• 員工餐-年度員工Party & Luckly Draw.
• Car Park facilities.
• 交通工具- Coachrane & Tmn Maluri MRT/LRT 站.
• 提供男/ 女主管級宿舍- Sunway Velocity Condo.
  
  
  
  
  
  
  

We are an established & dynamic Main Contractor Company registered based in Kepong. Due to rapid expansion programs, we invite suitable aggressive candidates to join our team for the follow vacancy:

Responsibilities:

• Supervise all construction work on project.
• Monitor and follow up on the progress of work at site.
• Coordinate and monitor Sub contractor activities at project site.
• Ensure that all works carried out area in accordance to the drawings, specifications, construction plan, procedures, work instructions.
• Ability to work independently, Self-motivated, Initiative and Interpersonal Skills
  to work well with his team.

Requirements:

• Proficiency in both spoken & written in Bahasa Malaysia , Chinese , English
  At least Site Supervisor 3 years and Site Agent 10 years of working experience in the related field is required for this position
• Applicants must be willing to be designated to any site.(Outstation & Local) for outstation accomodation would be provided.
• Willing to work long hours when required.
• Able to commerce work immediately & poses own vehicle would be an added advantage
• 6 working day

Interested candidates,kindIy APPLY ONLINE or submit your application by FAX / EMAIL to

MERGER INSIGHT BUILDERS SDN. BHD.
No. 64-1,Jalan 2/17,
Taman Fadason,Off Jalan Kepong,
52100 Kuala Lumpur.
Tel : 03-62592768/98
Fax: 03-62425138
Email :mergerinsight@gmail.com

Perks & Benefits

• Personal development opportunities

職責：

• 深入審查專案以安排可交付成果並估算成本。
• 管理所有現場和場外施工，以監控建築和安全法規的遵守情況。
• 協調和指導建築工人和分包商。
• 選擇工具、材料和設備並追蹤庫存。
• 每天回顧工作進度。
• 編制有關工作狀態的內部和外部報告。
• 確保品質施工標準並使用正確的施工技術。

要求：

• 分鐘。 3-5 年現場經驗 高級/現場主管（建築和結構）
• 擁有豐富的施工管理工作經驗。
• 先進的施工管理流程、手段和方法知識。
• 對建築產品、施工細節以及相關規則、法規和品質標準有全面的了解。
• 熟悉施工過程的各個方面。
• 能夠規劃並看到「大局」。
• 至少擁有施工管理、建築、工程或相關領域的文憑或證書。
• 工作地點：賽城和吉隆坡

津貼和福利

• 醫療保險
• 事假

Responsibilities:

• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Ensure quality construction standards and the use of proper construction techniques.

Requirements:

• Min. 3-5 years site experience SENIOR/ SITE SUPERVIOR (ARCHITECTURAL & STRUCTURAL)
• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Ability to plan and see the 'big picture'.
• Possess at least a Diploma or Certificate in Construction Management, Architecture, Engineering or related field.
• Location work on : Cyberjaya & Kuala Lumpur 

Perks & Benefits

• Medical insurance
• Personal leave

職責：

• 深入審查專案以安排可交付成果並估算成本。
• 管理所有現場和場外施工，以監控建築和安全法規的遵守情況。
• 協調和指導建築工人和分包商。
• 選擇工具、材料和設備並追蹤庫存。
• 每天回顧工作進度。
• 編制有關工作狀態的內部和外部報告。
• 確保品質施工標準並使用正確的施工技術。

要求：

• 分鐘。 3-5 年現場經驗 高級/現場主管（建築和結構）
• 擁有豐富的施工管理工作經驗。
• 先進的施工管理流程、手段和方法知識。
• 對建築產品、施工細節以及相關規則、法規和品質標準有全面的了解。
• 熟悉施工過程的各個方面。
• 能夠規劃並看到「大局」。
• 至少擁有施工管理、建築、工程或相關領域的文憑或證書。
• 工作地點：賽城和吉隆坡

津貼和福利

• 醫療保險
• 事假

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

Execution and processing:

1. Execute tasks assigned accurately within turnaround time, including but not limited to the followings:

• Handle trade finance products (invoice financing, micro financing, reverse factoring financing, etc.)

• Conduct AML and credit checks for all transactions.
• Generate, liaise and follow-up with internal and external parties about the completion of Letter of Offer (LO), Supplemental Letter of Offer (SLO), and Letter of Notification (LN).
• Perform due diligence activities on Issuers’ request of drawdown loans.
• Prepare and send payment instruction letters to the Trustee, as well as set up the payment in a dedicated financial portal, monitor and ensure all payments are processed.
• Deal with repayment from Issuer(s) and distribution to investor(s).
• Perform bank reconciliation.
• Ensure all the registers/trackers are promptly updated.
• Work closely with various stakeholders.
• Perform cross functional tasks within Operations department whenever required.

2. Provide on-the-job training to the new joiner(s) at the same level in respect of related job functions.

Process improvement:

• Support on increasing the efficiencies of processes and improve the turnaround time of operations.
• Participate in the company projects and perform UAT testing whenever required to ensure system functionality meets business requirements.

Risk management:

• To ensure compliance with internal and regulatory requirements on operations and credit standards.
• Updated Standard Operating Procedures (SOP) and Risk and Control Self Assessment (RCSA) from time to time whenever there is an approved process change and/or risk rating change.
• Escalate error, issue and /or deviation from SOP immediately, within 24 hours upon detection.
• Support on audit.
• Job function listed is not exhaustive and can include other responsibilities as assigned.

What we are looking for:

• Bachelor’s Degree in any discipline, preferably in Finance, Banking, Economic and/or Business & Commerce.
• 1-2 years’ experience in banking, trade finance operations, credit operations, back office, and credit administration.
• Interns (in last semester)/Fresh Graduates/Entry level applicants, with Upper Second-Class Honors and above, are encouraged to apply, training will be provided.
• A team player, able to work under pressure, adaptable to occasional overtime demands, and fast learner.
• Strong analytical skills.
• Good at problem solving and negotiation skill with all levels.
• Good written and oral communication skills in English and the ability to interact effectively with people at different levels.
• Flexible, proactive, and self-motivated with a strong drive and ability to work with minimum supervision.
• Applicants must be willing to work in KL Eco City.

You will shine in this role if you are/have:

• PC literate with knowledge of Microsoft Office Appliances; Ability to create and process Google Sheets.
• Detailed oriented and familiar with BURSA rules and SC guidelines.
• Available on an immediate basis.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Luxasia Group, the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific, is seeking a highly organized and motivated individual to join our team as an E-Commerce Operations Executive on a 6 months contract basis. In this role, you will play a crucial role in supporting our e-commerce operations and ensuring the smooth execution of our online initiatives.

As an E-Commerce Operations Executive, you will be responsible for managing the day-to-day operations of our e-commerce platforms. This includes overseeing order fulfillment, inventory management, content management, and coordinating with logistics partners for efficient order delivery. You will collaborate with cross-functional teams, such as marketing and customer service, to ensure a seamless customer experience and support online campaigns and promotions.

Joining Luxasia means being part of a dynamic and innovative team that is passionate about delivering exceptional customer experiences in the beauty and luxury lifestyle sector. We offer a collaborative work environment that encourages growth and development, where your contributions are valued and recognized.

If you are a detail-oriented individual with strong organizational and analytical skills, and thrive in a fast-paced and dynamic environment, we would love to hear from you. Come join Luxasia and be part of shaping the future of e-commerce in Asia Pacific.

Commerce Operations Executive

(Maternity Coverage: August 2024 to Feb 2025)

Responsibilities

§ Ensure smooth daily operations, maintain store performance rating high and ensure data accuracy, monitoring and timely reporting.

§   Create & Monitor daily order fulfilment

§   Upload/Maintain new product listing

§   Assist in GWP enrollment

§   Help monitor if promotions are up and running

§   Examine promotions after creation to ensure that it was set up correctly

§   Responsible for stock replenishment on all channels

§   Monitor order status on all Marketplaces once shipped out

§   Responsible for claims filing and monitor claims status

§   Participate in onboarding process, Sellercenter account creation and customer mapping

§   Sending of accurate and timely data for sales reporting, order processing, promotion accruals, returns and refunds etc.

§   Liaising with warehouse and platforms on order pickup and other order concerns

§   Liaising with finance on any payment discrepancies

§   Help resolve any customer complaints

§   Weekly returns monitoring and process cancelled orders

§   Submit billings to finance

§   Maintain high store performance ratings

§   Continuously improve processes and practices

§   1 to 2 years of experience in managing e-commerce operations, across marketplaces

§   Critical-thinking and interpersonal skills

§   Strong communication and problem solving skills

§   Highly proficient in MS Excel

§   Self-starter, and can work under pressure

§   Highly detail oriented

§   Ability to manage multiple projects and execute under tight deadlines

§   Ability to work independently

• Flexi Benefit
• Complimentary Goods
• Mental Health Leave
• Out-patient & In-patient
• Personal Accident & Term Life Insurance

• Required to work early morning shift hours.
• Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement.
• Daily confirmation/Settlement activities of trade and collateral instructions.
• Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers.
• Prepare/Review daily client reporting requirements.
• Support trading operations between the front and back office, from post-execution through to settlement.
• Liaising with banks, brokers and custodians to ensure smooth service delivery to clients and completion of deliverables.
• Liaising with clients, banks, brokers and custodians to ensure accurate elections on corporate actions, when required.
• Respond to all client queries through communication directly with client operational staff on a daily basis.
• Input wires at custodian with high accuracy.
• Maintain and update process documentation.
• Provide a complete range of reporting to front office staff along with liaising with fund accounting teams.