Total 157 Operations Engineer job vacancies in Accounting / Auditing category in Malaysia

Job Descriptions:

• Initiate contact with clients to discuss overdue payments.
• Processing and generating reminder letters and monthly statements and Conducting the credit assessment via CTOS if necessary.
• Processing of other documentation when required.
• Maintain accurate records of client interactions and payment commitments.
• Negotiate and establish payment plans with clients based on their financial situations.
• Collaborate with clients to find mutually agreeable solutions to settle outstanding debt.
• Regular meetings with department HOD/management teams on clients' credit issues or any payment issues faced.
• Provide regular reports/summary listing on debt collection activities and progress.
• Report to management on accounts that require special attention or further action.
• Follow up on overdue payments and implement company collections procedures as necessary.
• Implement effective debt collection strategies to minimize outstanding balances.

Qualifications:

• Bachelor's degree in Finance, Business, or a related field.
• Minimum 1-2 years and above working experience in Credit Control / Accounts Receivable; or a related financial role.
• Good communication and interpersonal skills.
• Strong negotiation and communication skills.
• Familiarity with debt collection laws and regulations.
• Detail-oriented with excellent organizational skills.
• Strong analytical & problem-solving skills with the ability to work independently and under a tight timeline

Perks & Benefits

• Company trips
• Special Leave Entitlement
• Medical Insurance Coverage
• Attire Claim Yearly
• Yearly Bonus
• Team Building Event
• Festival Event
• Relocation Subsidy
• Employee Referral Program

工作介紹：

• 開始與客戶聯繫討論逾期付款。
• 處理和產生提醒信和月結單，並在必要時透過 CTOS 進行信用評估。
• 需要時處理其他文件。
• 維護客戶互動和付款承諾的準確記錄。
• 根據客戶的財務狀況與客戶協商並制定付款計劃。
• 與客戶合作尋找雙方同意的解決方案來解決未償債務。
• 定期與部門主管/管理團隊舉行會議，討論客戶的信用問題或面臨的任何付款問題。
• 提供有關收債活動和進度的定期報告/摘要清單。
• 向管理層報告需要特別關注或採取進一步行動的帳戶。
• 跟進逾期付款並根據需要實施公司催收程序。
• 實施有效的收債策略，最大限度地減少未償餘額。

資格：

• 金融、商業或相關領域的學士學位。
• 至少1-2年以上信用控制/應收帳款工作經驗；或相關的財務角色。
• 良好的溝通和人際交往能力。
• 較強的談判和溝通能力。
• 熟悉追債法規。
• 注重細節，具有優秀的組織能力。
• 強大的分析和解決問題的能力，能夠在緊迫的時間內獨立工作

津貼和福利

• 公司旅行
• 特別休假權利
• 醫療保險範圍
• 每年服裝索賠
• 年度獎金
• 團隊建立活動
• 節慶活動
• 搬遷補貼
• 員工推薦計劃

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Documentation review for client onboarding and static data maintenance and transactions documents.
• Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases.
• Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
• Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
• Generate and follow through with various reports (eg: daily & exception reporting, aging etc.).
• Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.
• Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
• Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.

Requirements

• Familiar with Client Onboarding & Data Maintenance.
• Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate).
• Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge.
• Able to work in fast paced environment.
• Good communication skills.
• Knowledge of banking operations, account opening, client's data processing and updating.
• Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.
• Work location is Jurong East.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Summary

• You will be responsible for generating leads, engaging employers, and collaborating with clients.
• Your main goal is to generate revenue and upsell additional products.

Descriptions

Communication:

• Building and maintaining daily and long-term relationships with vendors, a crucial aspect of the role that directly impacts account growth and retention strategies.
• Coordinating support services globally, demonstrating your ability to manage diverse teams and deliver results globally.
• Conducting regular internal and external business reviews with team members in all regions and with Executive Sponsors.
• Working with internal company resources to achieve business goals, maintain client satisfaction, and ensure that the company's speciality services support client needs while achieving acceptable margins.
• Provide strategic direction, support, and coaching to team members and evaluate their performance while overseeing and resolving employee relations issues.
• Managing a highly skilled team of employees.
• Engaging in all strategic RFQ opportunities.
• Ensuring timely and thorough administration of ISO Compliant corrective processes from defect awareness to corrective action implementation and completion.
• The role will involve 50% client-facing activities.

Financial:

• Ensures that processes and performance are consistent, allowing the company to scale and grow effectively
• Manages costs and revenue to ensure that the assigned account(s) achieve their Earnings before Interest, Depreciation, Taxes and Amortization (EBIDTA) targets
• Ensures global compliance with the collections process to invoice customers correctly and collect payments on time
• Maintains accounts receivable (AR) below a specific percentage per the company's goals.

Requirements

• Proven ability to build and maintain professional relationships.
• Strong leadership skills with experience managing global teams.
• Excellent communication and interpersonal skills.
• Strategic thinker with a focus on operational efficiency.
• Financial acumen with experience managing budgets and revenue.
• Ability to engage in client-facing activities and business development.
• Bachelor’s degree in Business, Logistics, or related field.
• Significant experience in a senior operations role within the logistics industry.

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

This is an excellent opportunity for the successful candidate to work as part of a growing business support team that provides support to a number of applications locally and globally.

The Ops Support team focusses on resolution of issues raised by the Operations users. These issues can be related to user knowledge, application issues, or complex issues requiring vendor engagement. There are also requests for application maintenance and setups. The process of resolving issues requires strong problem solving, and excellent communication skills.

Flexible working: We are a diverse and flexible employer and hiring the best talent is our objective. Our working landscape is changing and as such we are equally keen to hear from people who have specific requirements. We are open to flexible working arrangements.

Responsibilities:

The main responsibilities for this role include:

• To utilise technical and analytical skills
• To work in partnership with the business to ensure timely issue resolution
• Provide support to the Funds Administration business and liaise with the application vendors and technology on their behalf
• Test vendor/application solutions
• To successfully manage and co-ordinate any parameter changes within the applications
• Liaise with our virtual teams
• Understand the business, our operating model and service offering and the importance of Service Level Agreements.
• Know and engage all relevant stakeholders when necessary
• Have an acute awareness of risk and continually seek to improve and tighten controls
• To successfully manage work allocated
• Monitoring of deliveries to clients
• Communicate effectively with internal stakeholders and ensure timely escalation of issues is adhered too.

Development Value:

• Opportunity to work with a highly proficient team in a rapidly changing environment.
• Opportunity to develop industry knowledge, communication and leadership skills.
• Develop to work with global client base to grow the partnership
• Development of senior networking within Citi

Qualifications:

• Experience with fund accounting within financial services
• Ideally Chartered Accountant/CFA/MBA
• Previous supervisory experience
• Demonstrated leadership and project management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated Subject Matter Expert (SME) knowledge in related area

Key Roles and Responsibilities

• Carry out operational tasks to upkeep plant such as gas check at site, data downloading, isolation, issue permit as per SOP etc.
• Perform SCADA data monitoring and logging in NABS system
• Perform system alarms monitoring for FM200, gas and flame detector on annunciator panel
• Conduct gas quantity nominations and reports checking/monitoring
• Supervise maintenance work activities for CM & PM works
• Field check and plant monitoring including End Users and Customers. Weekly routine check and the monthly visual inspection check at site
• Perform meter data download/collection for customers during billing submission
• Perform flow monitoring and control on flow control valve and meter
• Communication and coordination with Upstream supplier, End Users, EMA/PSO, Power Gas and KAM team.Be part of the emergency response team
• Any other job assigned by Shift Manager

Qualifications & Experience

• Minimum Diploma Engineering in Mechanical or Instrument with at least 3 years of experience in Oil and Petrochemical industry
• Class 3 driving license will be an advantage
• OPSOC, WAH, Confined space supervisor, CERT & first aider certificate will be an advantage

Preferred Skills & Characteristics

• Possess good attitude and willingness to learn
• Good Team player
• Able to communicate effectively
• Self-motivated

Responsibilities:

• Gather and analyse information required for the planning of each audit assignment.
• Assist in the design of audit program (including audit procedures and audit tests) of each audit assignment.
• Based on the approved audit program, perform internal audit work (including follow-up of past audit issues) and gather evidence in accordance with the internal audit standards.
• Audit work include evaluation of technical appraisals of the project and cost estimates, site check to ascertain that work done on site comply with drawings and specifications, verification of accurate payment for work done based on measurement of quantity and correct rates being applied. The audit will also cover business risks and will also use data analytic techniques.
• Evaluate the effectiveness and efficiency of business processes (including internal controls and risk management) and ensure compliance with regulatory requirements and Company’s policies and procedures.
• Document accurate audit work performed and audit result in a clear and organised manner, supported by audit evidence (such as comprehensive site photo) for review by Team leader. Resolve review notes and apply learning to future assignments.
• Identify, develop and draft comprehensive audit observations (including root causes and risks) on weaknesses in control environment, and make value-added recommendations for process improvements.
• At the end of fieldwork review, assists Team Leader in conducting closing meetings to communicate draft audit findings to management.
• Assist Team Leader in finalizing the audit findings, recommendations, and reports, and collate management responses and action plans to mitigate risk.
• For senior associate and above, assist Team Leader and/or Internal Audit Director to manage end-to-end audit cycle for the audit engagement assigned.
• Track issues identified by Internal Audit and external auditors, and monitor implementation progress of management action plans. Conduct validation review on management remediation actions to address control deficiencies.
• Assist in developing Annual Internal Audit Plan using a risk-based approach.
• Assist in the preparation of deliverables such as audit reports and presentation materials to Management and Audit Committee
• Ensure assigned projects are completed in a timely manner and within the project budget allocated.
• Perform ad hoc tasks and special projects/reviews as assigned from time to time.

Job Requirement

• A good Diploma in Structural & Civil Engineering/Building/Quantity Surveying/Estate Management/Construction Management or equivalent from a recognised polytechnic or relevant professional qualification
• Relevant experience of at least 3 years in construction management with exposure in handling projects covering work relating to technical appraisals, cost estimates, site checks and quantity measurement
• Proficiency in Microsoft Office applications (i.e. Word, Excel and Powerpoint). Knowledge in data analytics tools will be an advantage
• Good organisational and interpersonal skills with ability to interact effectively with multi-disciplinary colleagues at all levels
• Strong problem solving and analytical skills with high attention to details
• Ability to exercise objective judgement with strong logical and critical thinking skills
• Self-motivated team player with continuous learning attitude, sharing knowledge and ideas within Internal Audit
• Positive work attitude, with high level of commitment and initiative
• Good verbal and written business communications with strong report writing and presentation skills
• Ability to work independently with minimal supervision in a fast paced and dynamic environment
• Proactive and adaptable to changing priorities and different challenges
• Ability to maintain and ensure confidentiality
• Maintain high level of integrity and professional standards

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Account Payable to join our pre-opening team.

1. Job Purpose:The Accounts Payable professional will be responsible for managing and processing payments to vendors and suppliers, ensuring accuracy and timeliness in financial transactions. This role plays a crucial part in maintaining strong relationships with vendors and supporting the financial operations of the restaurant.

2. Principal Accountabilities:

• Process accounts payable transactions accurately and efficiently.
• Review and verify invoices, purchase orders, and payment requests.
• Prepare and process electronic transfers and payments.
• Reconcile vendor statements and resolve discrepancies as needed.
• Ensure compliance with company policies and procedures as well as regulatory requirements.
• Communicate with vendors regarding payment status and resolve payment-related issues.
• Maintain accurate and up-to-date records of accounts payable transactions.
• Assist in month-end closing activities and financial reporting as required.
• Provide support to the finance team in other areas as needed.

3. Communication & Working Relationships:

• Collaborate with vendors, suppliers, and internal stakeholders to ensure smooth processing of accounts payable transactions.
• Work closely with the finance team to maintain accurate financial records and support financial reporting requirements.

4. Knowledge, Skills, and Experience:

• Bachelor’s degree in accounting, finance, or related field.
• Minimum of 3 years of experience in accounts payable or a similar role.
• Strong understanding of accounting principles and practices.
• Proficiency in accounting software and Microsoft Office applications.
• Excellent attention to detail and accuracy in processing financial transactions.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and manage workload effectively.
• Excellent communication and interpersonal skills.

5. Physical Requirements of the Job:

• The job of Accounts Payable may require long working hours, sitting for extended periods, and working under pressure to meet deadlines.

If you have the qualifications and experience required for this role and are ready to contribute to our pre-opening team at SUSHISAMBA Singapore, we invite you to apply for the position of Accounts Payable. Join us and be a part of our exciting journey in delivering exceptional dining experiences.

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

Responsibilities

• Sole focus on the Indonesian market from Singapore
• Exceed annual sales targets
• Develop an Enterprise Account Plan for each enterprise account, then drive the execution of that plan to success
• Prospecting, building pipeline and selling Coupa cloud-based spend management solutions to enterprise Coupa clients
• Engage with C-level prospects to position Coupa’s enterprise value proposition and quarterback the deal to closure
• Adopt the concept of Business Value Selling within the context of the Challenger Sale model
• Provide proactive, trusted thought leadership to target accounts
• Co-sell with Resellers and Alliance Partners as needed (Resellers and Partners are acquired and managed by the Coupa Alliances team out of Coupa Asia in India and in locations around the globe)
• Orchestrate client and internal teams to collaboratively build Joint Vision Roadmaps outlining the value that Coupa will deliver and the investments the client will need to make
• Create and execute Field Sales Campaigns to create demand
• Develop and deliver world-class Executive Sales proposals to C-level prospects
• Implement our Coupa Sales Best Practices
• Forecasting accurately (benchmark +/- 10%)
• Maintain the system of record in Salesforce.com
• Develop and deliver world-class Executive Sales proposals to C-level prospects
• Engage with C-level prospects to position Coupa’s enterprise value proposition and drive deals to closure
• Adopt the concept of Business Value Selling within the context of the Challenger Sale model (http://www.executiveboard.com/exbd-resources/content/challenger/index.html)
• Align overall value messaging targeted towards the chief economic buyer in target accounts
• Build out an account penetration model that encourages multi-angle access into key accounts

Requirements:

• Native speaker and writer of Bahasa
• Minimum 7+ years of direct sales experience in the software industry
• The eligible candidate should be able to demonstrate a successful career with extensive direct sales and business development experience in India and should be able to provide direct references in India who can attest to the acclaimed experience
• Consistent track record of achieving/exceeding sales quota (SaaS)
• Strong executive presence – very comfortable with C-level executives, especially CFOs and CPOs
• Expertise in managing multi-stakeholder sales cycles and closing large deals
• Ability to prospect within greenfield accounts
• Organized and specific experience with enterprise account planning
• Focused on selling business value to Finance and Business stakeholders using ROI and TCO models, rather than competing on “features & functions”
• Ability to identify enterprise client pains and develop unique and compelling value propositions that focus on delivering business value to the client
• Equally successful at engaging with all levels in an organization (bottom-up & top-down)
• Assertive, Passionate, Consultative, loves to compete and win
• Great at building relationships and working within a team selling environment
• Excellent oral and written communication skills
• Experience with selling SaaS solutions
• Spend management domain expertise desired
• Must be able to work in a fast-paced and passionate environment
• Bachelor Degree or equivalent experience required
• Speaks and write in Mandarin

#LI-Remote

#LI-PC1

At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Account team provides identity and access related services to TikTok and TikTok ecosystem businesses (Ecommerce, Business, Music, Live). We are building Account as a foundation service to empower business innovations.

As a product and platform team, we build robust and reliable systems to facilitate the company's various directions, also proactively facilitate user account access growth and security. We are facing engineering challenges across scalability, reliability, security and system performance, as well as a wide variety of business challenges.

On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right.

Responsibilities:

1. Design, test, deploy and maintain backend services and core components of distributed systems.

2. Conduct system designs and code reviews.

3. Collaborate with other engineering teams to elevate technology and consistently apply best practices.

4. Constantly evaluate and improve efficiency, scalability, and stability of our systems.

Qualifications

Qualifications

1. BS or MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.

2. 3+ years experience in one or more programming languages such as Go, Java, C++, Python etc.

3. Abilities to quickly ramp up on new technologies, tools and domain knowledge.

4. Experience in backend server development and database solutions.

5. Good problem-solving, analytical thinking capabilities and exceptional attention to details.

6. Good communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Account team provides identity and access related services to TikTok and TikTok ecosystem businesses (Ecommerce, Business, Music, Live). We are building Account as a foundation service to empower business innovations.

As a product and platform team, we build robust and reliable systems to facilitate the company's various directions, also proactively facilitate user account access growth and security. We are facing engineering challenges across scalability, reliability, security and system performance, as well as a wide variety of business challenges.

On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right.

Responsibilities:

1. Design, test, deploy and maintain backend services and core components of distributed systems.

2. Conduct system designs and code reviews.

3. Collaborate with other engineering teams to elevate technology and consistently apply best practices.

4. Constantly evaluate and improve efficiency, scalability, and stability of our systems.

Qualifications

Qualifications

1. BS or MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.

2. 3+ years experience in one or more programming languages such as Go, Java, C++, Python etc.

3. Abilities to quickly ramp up on new technologies, tools and domain knowledge.

4. Experience in backend server development and database solutions.

5. Good problem-solving, analytical thinking capabilities and exceptional attention to details.

6. Good communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.

We prioritise the wellbeing, growth, and inclusivity of our diverse workforce. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.

We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.

If you are as excited as we are to be part of shaping our future business and will live by all of our core values we’d like to hear from you.

We can offer you:

• A value-based culture - all of our co-workers commit to living by our shared core values bringing everyone together in an inclusive culture with a real sense of community.

• Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional 'moments that matter' paid time off.

• Enhanced maternity and family leave.

• Benchmarked salary and progression paths.

• Hybrid working environment

• Employee Assistance Programme

As an Account Operations Executive you will provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of renewals and directly interacting with Customers, Account Managers & any relevant internal departments. 

You will be responsible for:

• This role will be responsible for DELL renewals, providing support to the team and dealing with customer questions and queries.

• Ensuring all orders/ amendments/ reports are actioned within agreed SLA’s, providing an exceptional level of service to the customer

• Developing strong and professional relationships with Customers, Account Managers & any relevant internal departments

• Taking responsibility for ensuring any escalations are dealt with in a timely and effective manner

• Taking on any other duties as requested by the line manager to support the sales function to achieve agreed KPI’s

To be successful you will have the following skills and experience:

• Strong attention to detail

• Process driven & results orientated

• Working knowledge of Word, Excel, Outlook

• Customer focused

• Excellent organisational skills

• Effective time management and prioritising skills

• Numerate

• Excellent telephone manner

• Excellent communication skills

• Excellent customer relations skills

If you are looking for an opportunity in an exciting fast paced industry with training and support to help you achieve career goals, continuous progression and the chance to grow your new career, apply today to find out more about TD SYNNEX and what we have to offer.

At TD SYNNEX we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We value the difference that you bring and offer a culture for you to thrive and succeed.

#LI-CG1

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We’re TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem.

We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.

At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

Job Purpose:  

Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers, Business Development team & any relevant internal departments. This is a great entry-level position to kickstart your career with the world's leading distributor of IT-solutions!

Responsibilities:

• Ownership of any customer related administration including the use of Portals, customer feeds and back order management

• Ensure all orders/ amendments/ reports are actioned within agreed SLA’s, providing an exceptional level of service to the customer

• Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments

• Take responsibility for ensuring any escalations are dealt with in a timely and effective manner

• Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI’s

Knowledge Skills and Experience:

• Strong attention to detail

• Process driven & results orientated

• Customer focused

• Excellent organization skills

• Effective time management and prioritizing skills

• Numerate

• Excellent telephone manner

• Excellent communication skills in English

• Excellent customer relations skills

• SAP R3 (preferable, not required)

• Working knowledge of Word, Excel, Outlook

What's On Offer:

Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available  and the caring and supportive nature of our managers and colleagues. We all pitch in to assist others as needed!

We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues.

We value Diversity, Equity and Inclusion and have an established team to focus on a range of programs to assist those from diverse backgrounds whether age, gender or other factors to thrive in our workplace. TD SYNNEX is ranked No. 64 on the Fortune 500® and named one of Fortune’s “World’s Most Admired Companies” for 10 consecutive years.

Interested to learn more? We look forward to hearing from you soon!

#LI-JZ1

#LI-HYBRID

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding Start ups and SMB customers in India in crafting ground-breaking customer engagement roadmaps, demonstrating the Salesforce applications and platform in Gurgaon, India!

The successful applicant will have a track record of working with organisations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.

Specific Responsibilities:

• Provide thought leadership in how organisation can drive customer success through digital transformation.
• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
• Be an innovator who can build new solutions using out-of-the-box thinking.
• Engage with business users to build solution presentations, demonstrations and prototypes.
• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
• The ability to authoritatively present and articulate the business value to managers and executives of all levels.
• Deliver functional and technical responses to RFPs/RFIs.
• Work as an excellent teammate by chipping in, learning and sharing new knowledge.
• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
• Lead multiple customer engagements concurrently.
• Be self-motivated, flexible, and take initiative.

Required Skills:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 4+ years of strong pre-sales experience is required.
• Relevant years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
• Strong focus and experience in pre-sales or implementation is required.
• Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
• Business Analysis/ Business case/return on investment construction.
• Experience in sophisticated solution selling to Commercial customers
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
• Outstanding presentation and demonstration skills.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Africa team is seeking a motivated and experienced Account Solution Engineer to join our dynamic team. As a pre-sales engineer you play a crucial role in driving sales by providing technical expertise to customers and prospects during the pre-sales process. You will be responsible for understanding customers needs, providing product demonstrations, and working closely with the sales teams to deliver effective solutions across the full product suite. 

Responsibilities: 

• Engage with customers and prospects to understand their current technical landscape as well as their technical requirements and challenges. 

• Own the technical thought leadership role in the customer engagement. 

• Coordinate technical teams and resources to coordinate solution proposals. 

• Design and deliver product demonstrations and presentations to showcase the benefits and features of the Salesforce platform as it relates to the customers requirements. 

• Collaborate with sales teams to deliver proposals and technical solutions that meet the customers needs. 

• Provide technical guidance and support throughout the sales cycle from initial contact to closing of the deal. 

• Stay up to date on market and industry trends as well as competitor offerings to effectively position our product in the sales cycle. 

• Participate in trade shows, conferences and marketing events to promote our solutions to support customer reach. 

• Strong problem solving skills and the ability to work effectively in a fast paced and dynamic environment

Mandatory Candidate Requirements: (Please do not respond if you fail to meet any of the below criteria)

• Ability to communicate fluently at a business level in English. 

• Based in Johannesburg and willing to travel to multiple locations across Africa, Europe and the United States. 

• South African Citizen or Permanent Resident status to qualify to work employed in South Africa.  

• Proven recent pre-sales or solutions sales or architecture experience of 2+ years in the technology industry.

• Strong technical skills with the ability to understand and communicate complex technical concepts. 

• Excellent written & oral communication, objection handling and presentation skills. 

• Experience with Salesforce CRM solutions, with minimum requirement of the Salesforce Admin Certification or equivalent.

Preferential Candidate Requirements: 

• Demonstrated Industry Experience in the following is a plus: Manufacturing, Automotive, Healthcare & Life sciences, Professional Services, Travel, Transport & Hospitality, Energy and Utilities. 

• Degree, Diploma or proven experience of working in computer science and or related engineering fields a plus. 

• Project management certifications or proven experience is a plus. 

• Additional Salesforce certifications are a plus. 

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.