Total 209 Operations Advisor job vacancies in Johor Bahru

Position: Operations Manager

Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art center, ensuring its smooth and efficient functioning. This role involves managing staff, facilities, events, and logistics, and also includes coordinating the successful opening of new centers.

Key Responsibilities:

• Develop, implement, and optimize operational plans, policies, and procedures to enhance the center's efficiency and effectiveness.
• Lead the planning and execution of the new center opening, including facilities setup, recruitment, training, inventory, marketing, and coordination with various teams.
• Collaborate with cross-functional teams to ensure a successful launch, adhering to timelines and budgets.
• Oversee the maintenance, cleanliness, and functionality of the art center's facilities, including classrooms, studios, equipment, and common areas.
• Coordinate repairs, upgrades, and renovations as needed.
• Ensure optimal stock levels, quality control, and cost-effectiveness.
• Recruit, train, mentor, and manage staff across various departments, including front desk, maintenance, events, and facilities management.
• Foster a positive work environment, encourage teamwork, and address employee concerns.
• Maintain a welcoming and organized environment for students and visitors.
• Oversee customer interactions, handle inquiries, and address feedback to enhance the overall experience.
• Collaborate closely with other departments, including sales, marketing, education, and finance, to align strategies and achieve overall business goals.

Qualifications and Requirements:

• Proven experience in operations management
• Strong leadership skills, with the ability to motivate and manage diverse teams.
• Excellent organizational, problem-solving, and decision-making abilities.
• Effective communication, negotiation, and conflict resolution skills.
• Proficiency in MS Office
• Flexibility to work evenings, weekends, and attend special events as needed.
• Creativity, adaptability, and a passion for the arts are advantageous.

Other Information:

Working day: 5/6 days work week, including weekends
Working Location: Report to HQ at Jb Setia Tropika but needed to travel to various branches

Employee Benefits and Perks:

• Comprehensive training will be provided.
• Enjoy planned annual leave, public holidays, bonus holidays, medical leave, maternity leave, and paternity leave.
• Engage in staff bonding activities like the Annual Dinner, Award Ceremony, Team Building, and Personal Development Growth Training.

Incentives and Rewards:

• Earn full attendance incentives and grooming incentives.
• Qualify for company trips and avail of complimentary art courses for your children.
  Benefit from staff discounts.

Government Statutory and Security:

Contributions to EPF, SOSCO, EIS, and other government statutory requirements.

Career Growth:

Opportunities for career advancement and promotions within the organization.

We regret to inform you that only shortlisted candidate would be notified.

By submitting your personal data and/or resume, you give consent to collect, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

職位：營運經理

職位概要：營運經理負責監督藝術中心的日常運營，確保其平穩且有效率的運作。該角色涉及管理員工、設施、活動和後勤，還包括協調新中心的成功開幕。

主要責任：

• 制定、實施和優化營運計劃、政策和程序，以提高中心的效率和效力。
• 領導新中心開幕的規劃和執行，包括設施設置、招募、培訓、庫存、行銷以及與各個團隊的協調。
• 與跨職能團隊合作，確保成功啟動，並遵守時間表和預算。
• 監督藝術中心設施的維護、清潔和功能，包括教室、工作室、設備和公共區域。
• 根據需要協調維修、升級和翻新。
• 確保最佳庫存水準、品質控制和成本效益。
• 招募、培訓、指導和管理各部門的員工，包括前台、維修、活動和設施管理。
• 營造積極的工作環境，鼓勵團隊合作，並解決員工的擔憂。
• 為學生和訪客維持一個熱情且井然有序的環境。
• 監督客戶互動、處理查詢並解決回饋，以增強整體體驗。
• 與其他部門（包括銷售、行銷、教育和財務）密切合作，以協調策略並實現整體業務目標。

資格及要求：

• 豐富的營運管理經驗
• 強大的領導能力，能夠激勵和管理多元化團隊。
• 優秀的組織、解決問題和決策能力。
• 有效的溝通、談判和解決衝突的能力。
• 熟練使用 MS Office
• 可以靈活地在晚上、週末工作，並根據需要參加特殊活動。
• 創造力、適應力和對藝術的熱情是有利的。

其他資訊：

工作日：每週工作 5/6 天，包括週末
工作地點： 到 Jb Setia Tropika 總部報到，但需要前往各分行

員工福利和津貼：

• 將提供全面的培訓。
• 享有計畫年假、公共假期、獎金假期、病假、產假、陪產假。
• 參與員工聯誼活動，如年度晚宴、頒獎典禮、團隊建立和個人發展成長訓練。

激勵和獎勵：

• 獲得全勤獎勵和美容獎勵。
• 有資格參加公司旅行並為您的孩子提供免費藝術課程。
  享受員工折扣。

政府法規和安全：

符合 EPF、SOSCO、EIS 和其他政府法定要求的供款。

職業發展：

組織內職涯發展和晉升的機會。

我們遺憾地通知您，只有入圍的候選人才會收到通知。

透過提交您的個人資料和/或履歷，您同意本公司收集、使用和揭露您的個人資料和/或履歷，以便公司處理和管理與此職位申請相關的目的。

Position Summary:

The role of an Operations Executive in freight forwarding is crucial to ensuring the smooth and efficient movement of goods from one location to another. Operations Executives in this field are responsible for managing various aspects of the logistics process, from the initial booking to the final delivery. Models and acts in accordance with our guiding principles and core values.

Key Responsibilities:

• Responsible for day-to-day coordination, execution and tracking of sea import, export as well as transshipments.
• Liaise with oversea offices and agents.
• Prepare of essential shipping documentation on a daily basis.
• Follow up and updating customers on their import/export shipments.
• Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
• Ensure all shipment documentations are compliant with customs rules and regulations.
• Maintain effective relationships with clients, carriers, forwarders, customs etc. and ensure an impeccable service.
• Troubleshoot challenges that might affect the operational activities.
• Negotiate and book cargo with shipping lines.
• Complete customs clearances and ensure full compliance to any relevant regulations.
• Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
• Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
• Work in a small, harmonized team and cover all aspects of the forwarding process.
• Other ad-hoc tasks, urgent duties and projects as well as assignments.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

職位概要：

貨運代理中營運主管的角色對於確保貨物從一個地點順利且有效率地運送到另一個地點至關重要。該領域的營運主管負責管理物流流程的各個方面，從最初的預訂到最終的交付。按照我們的指導原則和核心價值行事。

主要責任：

• 負責海運進出口及轉運的日常協調、執行與追蹤。
• 與海外辦事處和代理商聯絡。
• 每天準備必要的運輸文件。
• 追蹤並更新客戶的進出口貨物狀況。
• 與承運人、碼頭、報關行、卡車司機和海外代理商溝通。
• 確保所有裝運文件均符合海關規則和規定。
• 與客戶、承運人、貨運代理、海關等保持有效的關係，確保提供無可挑剔的服務。
• 解決可能影響營運活動的挑戰。
• 與航運公司談判並預訂貨物。
• 完成清關並確保完全遵守任何相關法規。
• 管理文件流程；這包括所有營運交易，例如提單 (B/L)、裝箱單、商業發票和原產地證書、許可證等。
• 根據客戶的要求協調收集/交付流程並管理直至到達最終目的地。
• 在一個團結的小團隊中工作，涵蓋轉發過程的各個方面。
• 其他臨時任務、緊急職責和項目以及指派。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

✔ Operations Manager (Warehouse / Supply Chain / Logistics)

✔ Building Materials Supplier

✔ Ulu Tiram, Johor

✔ Monday - Friday : 8.00am - 5.30pm & Saturday : 8.00am - 12.00pm

✔ Salary can be up to RM7000

✔ Min 3 - 5 years' working experience in managing warehouse operations

Job Responsibilities :

• Oversee daily activities of the warehouse operation and proper management in inventory control
• Develop and implement operational policies and procedures
• Manage the supply chain and logistics functions
• Oversee all aspects of operations, including scheduling, quality control and safety protocols

Requirements :

• Degree in any field
• Min 3 - 5 years' working experience in related field

Benefits

• Allowance
• Medical benefits

✔ 營運經理（倉庫/供應鏈/物流）

✔ 建築材料供應商

✔ 柔佛州烏魯地南

✔ 週一至週五：上午 8.00 至下午 5.30 週六：上午 8.00 至中午 12.00

✔ 薪水可高達 RM7000

✔ 至少 3 - 5 年管理倉庫營運的工作經驗

工作職責 ：

• 監督倉庫運作的日常活動以及庫存控制的適當管理
• 制定並實施營運政策和程序
• 管理供應鏈和物流功能
• 監督營運的各個方面，包括調度、品質控制和安全協議

要求 ：

• 任何領域的學位
• 至少 3 - 5 年相關領域工作經驗

好處

• 津貼
• 醫療福利

Authorised Distributor of Alfa Romeo and Jeep looking for Customer Service Advisors

Key responsibilities include, however not limited, to the following:

· Administer all documentation pertaining to creating new Job card, repair quotation and vehicle history files.

· Walk around the car with customer to check if there are any scratches/ dents before handing over vehicle to workshop and to customers.

· Organize Pre-delivery vehicle between workshop, contractor, and sales.

· Assist customers in checking-in and out of their vehicles from the workshop.

· Attend to phone calls, emails, and drive-ins to address any customer concern.

· Determine if technical solution can be resolved over the phone escalate immediately to Foreman/Service Manager to provide immediate attention.

· Able to perform troubleshooting of basic faults and problems of vehicles.

· Conduct transactions with system walk customer through correction(s) and provide summary.

· Effectively communicate estimated completion time, regular updates and follow through on each customer vehicle.

· Follow-up and ensure overall customer satisfaction with the work performed.

· Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting.

· Recommend suitable packages and/or add-ons for customers.

· Handle accident claims, quotation and communicate with insurance company.

· Any other ad hoc duties assigned.

Requirements:

· Candidate Must possess Valid Singapore Driving licence Class 3/3A

· Candidates without Automotive background but experience as Customer Service can apply.

· Brand Training will be provided.

· Technical experience will be an added advantage.

We regret that only shortlisted candidates would be notified.

Responsibilities:

• Daily planning, routing and scheduling of trucks to optimize resources
• Coordination of customers’ requirements via Haulio’s portal
• Secure best fit hauliers for trucking jobs
• Achieve high service standards for all customers
• Manage customers’ and Hauliers’ expectations and requirements
• Basic reporting on the job progress
• Dispute resolution between hauliers and customers
• Review pricing upon job completion for finance billing
• Any other ad-hoc duties will be assigned by supervisor

Requirements:

• Minimum Diploma in Logistics or Maritime Studies or in a relevant discipline
• Fresh graduates in a relevant discipline are welcome to apply
• Minimum 2 years’ experience in customer service and operations in the freight forwarding & logistics industry are preferred
• Excellent verbal and written communication skills
• Strong negotiation skills, with ability follow-through on client contracts
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated, goal-oriented and a team player
• Able to work 5.5 day work week

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Job Function:

• Responsible for assisting administrative matters with compliance tracking
• Ensure proper documentation, maintain, and update filing system regularly in a detailed and organised manner
• Assist with planning, implementation of strategies, proposals, work flow enhancement for continuous service quality improvement
• Collaborate with various stakeholders (eg. Managers, divisional coordinators, term contractors) regarding contractual documentation and information collation
• Assist with basic IT support or analytical functions
• Covering for counter duties

Requirements:

• Strong organisational skills and the ability to maintain detailed records
• Able to work independently with little supervision and strong attention to detail & numbers
• Proficient in the use of computer and software applications (eg. Microsoft Word, Excel, PowerPoint, etc)
• Has an inclination towards planning, analysis and improving operations
• Ability to use discretion and keep sensitive financial related information confidential
• Ability to multi task, work under pressure and meet deadlines
• Ability to exercise initiative and liase with external parties regarding documentation
• Team player
• Good command of verbal and written communication skills

Qualification:

• Higher Nitec or Diploma in any field
• Minimum of 1 year working experience in administrative or relevant field
• Fresh grads are welcome to apply

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Reporting to the General Manager, the Operations Manager leads the hotel’s welcome and rooms operations while contributing to the overall achievement of business goals through superior customer & employee loyalty, profit leadership and continuous innovation. This role requires a business focused leader who ensures consistent top-notch service standard and guest satisfaction while leading a team.

You'll be in-charge of:

Management Duties

• Responsible for achieving profitability, high guest satisfaction and efficiency while maintaining standards set by the company.
• Plans, organise and directs all hotel services (not limited to front office, housekeeping, maintenance and security efficiently and effectively
• Collaborates closely with the General Manager to formulate the budget for his / her respective divisions and identify means to control expenses and generate revenue to achieve budgetary objectives.
• Collaborates closely with the F&B manager to ensure smooth operations in the absence of the General Manager.
• Prepares reports for management reporting
• Oversee the development and implementation of creative plans/programs that anticipate and exceed guest needs and interests.
• Oversee and approve respective division’s manpower planning and deployment according to business needs.
• Manages and attends to all guest inquiries, feedback and complements with promptness, courtesy and efficiently and that all service recovery matters are handled with tact and diplomacy.

Guest Service

• Ensures that all guests experience a warm hospitality experience.
• Initiative contact with guests to promote long term relationship that translate into business opportunities.
• To monitor and follow-up closely on all guest comments from all channels including and not limited to guest comment cards, TripAdvisor and other online channels.

Front Office

• Plan and oversee all front of house and guest service processes from the arrival of guests to their departure in order to ensure the delivery of top notch service
• Familiarize with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.
• Awareness and close monitoring of room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.

Housekeeping

• Oversees the housekeeping division
• Liaise and negotiate with Suppliers and Contractors for the best equipment, supplies and services which are cost effective and operationally viable for the operations and to initiate and authorise the contracting and purchasing of supplies, equipment and services.
• Oversee the building maintenance and cleaning activities in order to ensure safety, hygiene and comfort of the hotel guests and employees.

Maintenance, Security & Access

• Oversees the daily operations of the outsourced divisions (Security & IT) and ensure that the work performed conform to the specific standards
• o Supervise the security / IT requirements
• o Supervise building maintenance / repairs
• Oversees the policies and procedures to ensure the safety, security and welfare of the hotel guests and employees.
• Ensures proper log of all incidents pertaining to the hotel on daily basis for reporting with appropriate details and take necessary actions to avoid future recurrence.

Training

• Manage, motivate and develop the operations team in order to effectively achieve the objectives of the business unit.
• Developing training plans and appropriate materials (including hotel and industry related compliance curriculum,e.g. Innkeepers Act) to train the team to deliver consistent top-notch service standards.
• Responsible for ensuring that the sanitation and hygiene policy complies with the established standards and requirements / regulations and are adhered to at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

1. Meeting with clients to discuss security issues
2. Conduct Monthly Ops Meetings with Clients
3. Respond to client enquiries
4. Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
5. Deployment planning and rostering of security personnel
6. Overall in-charge of day-to-day operations of security personnel to the allocated sites
7. Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues.
8. Responding to emergencies and urgent duties 24/7.
9. Putting up and submitting various reports using Microsoft Office/Google and in-house software.
10. Conduct security and safety risk assessment surveys of the assignments
11. Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
12. Conduct OJT training for new hires
13. Reviewing worksite SOP to ensure it remains relevant with the current operations.
14. Handle workplace investigation, grievance, and discipline
15. Plan and schedule training for security personnel in alignment with Company, PLRD & PWM requirements.
16. Plan and conduct periodic exercises to ensure the vigilance of security personnel
17. Assist with recruitment and selection of security personnel
18. Manage and review security procedures
19. Any other duties assigned by the Operations Manager / Director

Qualifications:

1. At least 2 years' hands-on experience in an operational management or disciplined service experiences
2. Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of security officers at multiple customer locations
3. Ability to communicate effectively in English, both verbal and written
4. Proficient in computer skills
5. Other attributes include good interpersonal skills, service oriented mindset.
6. Possess a car with Class 3C Driving Licence

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products, and prices) are accurately displayed
• Attend to customers' emails, enquires, messages on all social media platforms, and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take, and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise workflow, capacity, and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office and web-based systems

• Mon-Fri 10am – 7pm
• Basic Salary: $2500 - $4000
• Location: Chinatown
• Attractive benefits

Responsibilities

• Ordering supplies and maintaining inventory levels
• Manage budgets and forecasts
• Check the quantity and quality of received products
• Overseeing the operations.
• Assist Director to manage daily operations
• Ad Hoc Duties assigned

Responsibilities

• Retail and cashiering duties
• Replenishing of products on shelves as well as perform daily housekeeping
• Attend to customers’ needs and enquiries and collate feedback on products and services

Requirements

• Minimum GCE 'N' Level
• Candidates with sales / retail / cashiering experience
• Service oriented with a passion for the retail industry
• Willing to work on weekends, public holidays and rotating shifts
• Able to stand for long hours.

Others

• 12 months contract
• Sales commission and completion bonus provided
• 8:30am - 9:30pm (12-hour shift along with meal breaks)
• Rotating schedule (e.g.: today work, tomorrow off, 3-4 workdays per week)
• Marina Bay