Overview & Responsibilities
SPECIFIC JOB RESPONSIBILITIES/COMPETENCIES
Responsible for reverse engineering of non-Elliot product to achieve the successful completion of component repairs and delivery.
Executes service engineering assignments requiring application of standard techniques, procedures, computer programs and criteria which may involve independent action and decision.
Collaborates with other departments to insure prompt and effective problem-solving of reported service shop troubles for assigned product line.
Performs liaison functions with other engineering departments on the specification, manufacturing, assembly, material quality, testing, repair, performance and operation, for assigned product(s). Includes consulting with field service, service parts, and service repair on field trouble jobs, defective parts, rebuilds, rework, etc., and to rerate group on new parts orders, engineering studies and design changes.
Initiate drafting requests and approve layout and detail drawings relating to shop problems and service order requests.
Prepares and reviews assigned writeups for technical manuals.
Develops and / or presents assigned programs for training.
Makes man-hour estimates of time required to complete assignments and submits them for priority, cost and scheduling purposes.
Support Repair Shop Manager and Bearing Department Manager in meeting group objectives.
Responsible for generating and submitting in writing, ideas to improve Elliott products, their costs, service, application and sale as well as improved Elliott productivity.
Manage the technical coordinator aspect that insures the supplier understanding of Elliott requirements.
Review customer specifications as required and provide comments and exceptions to quality, inspection, and testing related items.
Responsible for the control and maintenance of the tooling and instrumentation calibration system.
Responsible for accurate and timely customer inspection reports.
Develop and maintain quality plans.
Conducts and documents periodic reviews of Quality department procedures for correctness and adequacy and makes revisions as required.
Responsible for developing metrics related to project quality including non-conformance reports, supplier non-conformance reports and process non- conformances.
Review and sign for quality related procedures.
Issue and implement Quality Action Requests as needed.
Lead quality system and process audits.
Issue and resolve product non-conformances.
Assist in customer witness inspections and tests as necessary.
Conducts training for Donora personnel on quality topics.
Responsible for developing training plans and providing career support and guidance to subordinates.
Contact with the following occurs on a regular basis: Service Center Managers, Shop Managers, Customers, Auditors, Product & Project Engineers Engineers - GS, ES & EPD, Manufacturing Personnel, Supervisors & Managers, Quality Department (Internal and Outsourcing), Rerate Application Engineering, Development Engineering, Technical Service, Document Control, Purchasing, Travel requirements should be minimal, travel on the weekend may be required.
The individual may be asked to supervise and provide direction at times.
Direct supervisory responsibilities for Quality Inspectors. The direct supervisory responsibilities include providing direction and guidance to quality inspectors and outside quality services. Responsibilities include salary increase planning, performance appraisals, discipline, performance appraisals, and for staffing the team.
BACKGROUND and EXPERIENCE
Bachelor of Science Engineering (Mechanical, Aerospace), Bachelor of Science Engineering Technology, equivalent four year degree.
2+ years' experience in shop engineering or related experience including but not limited to fabrication, machining, & creation of industrial drawings.
Demonstrated leadership ability to function as a lead Product Engineer
Demonstrated leadership ability to manage & direct rework/restoration requirements.
Demonstrated ability provide quality customer service and support.
Possesses good work habits, promptness, and dependability.
Exhibits desire for continuous education and training effort.
Self-directed worker, with good work ethic.
Disciplined, able to follow directions and procedures.
Professional and business like behavior.
Above average communications skills, verbal, and written.
Ability to travel, including outside the US.
Excellent computer skills regarding Word, Excel, and Power Point. basic CAD and FEA abilities, and able to operate with Elliott Business Systems.
Ability to learn quickly and adapt to a dynamic work environment.
Developed time management skills, with an ability to balance demand among various projects.
Ability to make and explain decisions.
Basic ability to lead teams in problem solving.
An understanding of how designs effect manufacturing
Knowledge of standard drawing symbols
Equal Employment Opportunity
Elliott is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Applicants and employees are protected under U.S. federal law from discrimination. To learn more, click here.
Pay Transparency Nondiscrimination Provision
Elliott follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.
To learn more about our Job Applicant Privacy Notice, please click here.
No agency submissions please. NOTE: Resumes submitted to any Elliott Group employee without a current, signed and valid contract in place with the Elliott Group recruiting team will become the property of Elliott Group and no search fees will be paid.
