Total 148 Maintenance Planner job vacancies in Customer Service category in Malaysia

Scope of Responsibilites (but not limited to)

• Plan & coordinate the Preventive Maintenance schedule with customers & Field Engineers. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders
• Prepare billing for the completed Preventive Maintenance
• Generate Reports using excel
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Any adhoc duties assigned by Team Lead from time to time.

Desired Skills & Expertise:

• Minimum GCE "O" Levels or above
• Possess good communication and interpersonal skills.
• Preferably 2 years of relevant experience
• Proficient in Excel (Pivot table and vlookup) is an added advantage
• Able to multi-task in fast pace environment
• Positive attitude, enthusiasm to learn and the ability to work in a team

Customer Service Executive | Maintenance Planner | Pivot table and vlookup | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Prestige Nursing East Lancashire is looking for an additional Care Planner to join our office team in planning, organising and rostering support for individuals utilising our services within their own homes and care settings.

We are offering a competitive salary package of £25,740 to £30,185 p/a dependant on experience to be agreed with the successful candidate.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

Experience of planning and rostering is preferred but not essential, however the candidate should have a flexible, enthusiastic, can-do attitude to join the team working from our Blackburn office.

You will be assisting and supporting the branch leadership team in ensuring key business and compliance targets are met. Primary responsibilities will include completing weekly rosters, covering any immediate sickness or absence amongst the community care/support teams, and handling calls that are made to our offices by responding to them directly or passing on to the appropriate colleague.

The role of Care Planner is key to ensuring our community care/support teams are utilised effectively, meeting the specific needs and preferences of service users whilst maintaining defined quality, compliance and safety standards.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks will include:

• Completing rosters using Webroster
• Accepting, allocating and processing referrals for new care packages
• Accepting and processing changes and amendments to existing care packages
• Understanding, organising and recording the availability of all new care workers
• Identifying growth opportunities
• Forming strong relationships with all stakeholders
• Working closely and communicating with other members of the team, professional bodies and family members to ensure the best possible outcomes for all stakeholders

Success in the role will be measured by:

• Ensuring member utilisation targets are met
• Assessing branch performance against weekly, monthly, and annual targets
• Reviewing effective shift rostering, including forward planning, in ensuring all service users have suitably allocated care and support.

Skills and qualifications we're looking for:

• Self motivated
• Computer literate
• Excellent organisational skills
• Eye for detail
• Excellent administrative skills
• Understanding of target setting and performance
• Ability to respond to change and work under pressure

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

'I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.'

'The staff I worked with worked well as a team and management were very helpful.'

'The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.'

'I don't know how we would have coped without Prestige's support, members of the care team have felt like family at times.'

'I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.'

'As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.'

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

• Competitive salary of £25,750 - £30,185 p/a
• Company pension (NEST)
• 28 days annual leave (including Bank Holidays)
• A familial work environment, where staff feel truly valued
• Access to external training providers in QCF 3,5 in Health and Social Care.
• Ongoing in-house training to extend your knowledge of working practice.
• Employee Assistance Programme (EAP)
• Supportive working environment

By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Kuantan No.50&52, IM3/2 Mahkota Industrial Park, Bandar Baru Indera Mahkota 25200 Kuantan

Overseeing the service operations to ensure high-quality and efficient delivery of services to our clients.

Lead a team of service technicians, manager service schedules, and maintain strong customer relationships.

Responsibilities:

• Lead and manage a team of service technicians, providing guidance, support and coaching as needed.
• Delegate tasks, set performance objectives, and conduct regular performance reviews to ensure the team meets or exceed service targets.
• Oversees all aspects of service operations, including scheduling, dispacting and monitoring service call to ensure timely and efficient resolution of customer issues.
• Coordinate with other department to optimize resource allocation and meet service demand effectively.
• Maintain accurate records of service activities, including service reports, maintenance schedules, and inventory management.
• Build and maintain strong relationships with clients by providing excellent customer service and addressing their inquiries, concerns, and feedback promptly and professionally.
• Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for service improvement.
• Utilize technical knowledge of air conditioning systems to assist service technicians in diagnosing complex issues, troubleshooting problems, and implementing effective solutions.
• Stay updated with industry trends, best practices, and technological advancements to enhance service quality and efficiency.
• Ensure that all service activities comply with safety regulations, company policies, and industry standards to minimize risks and ensure the well-being of employees and clients.
• Conduct regular safety training sessions and audits to promote a culture of safety within the service team.
• Manage service budgets effectively, monitor expenses, and identify opportunities for cost optimization without compromising service quality.
• Prepare budget forecasts, analyze financial reports, and make recommendations for resource allocation and expenditure control.

Apply Now Electrician - Service & Maintenance Sydney and Surrounding areas About us?.Stowe Australia recognises that our main asset is our people and therefore invests heavily in the development and retention of employees.Stowe Australia is considered by the industry as an employer of choice. This is evident from Stowe?s continued ability to attract and retain quality people in the business. The company has in excess of 100 employees with more than 15 years of continued service with the company.We do this by providing in-house and external training and development programs so that our employees are continually up-skilled in their respective fields of expertise.The development of employees has allowed us to provide career planning, opportunities and promotion from within the organisation resulting in a skilled, high performing, cohesive and loyal team culture and stable workforce industrial relations.This culture is encouraged through our day to day activities and leadership style and underpins this by rewarding our employees with a? Click here to view more detail / apply for Electrician ? Service & Maintenance

12th April, 2024 What's in it for you? Sun, Nature and Healing Hands: Join us in the Beautiful town of Tenterfield!1. Competitive Remuneration•  FTE Salary (Experience-dependent)•  Plus 11% Superannuation2. Tax Benefits: Not-for-Profit Salary Packaging• Tax-free benefits up to $15,900• Plus, a $2,650 Meals & Entertainment Card3. Additional Perks: Paid Annual Leave • Enjoy 5 weeks with 17.5% Leave Loading• Paid Overtime• Shift Allowances4. Visa Sponsorship:• Fast-track entry to Australia.• Upfront family VISA costs covered (valued at $33,000)5. Comprehensive & Well Being Support:• Dedicated relocation assistance• Integration into your vibrant new community• Access an Employee Assistance Program (EAP)• Corporate discounts from Medibank6. Career Growth & Flexibility:  • Onsite and online career development programs• Choose shifts that suit your lifestyle!7. Make a Difference: • Join a rewarding not-for-profit organisation.• Be a hero in your community! Who we are Tenterfield Care Centre is proudly part of the Apollo Care Alliance, an innovative national organisation with a unique vision to support not-for-profit aged care communities. At…

Click here to view more detail / apply for Care Planner (Experienced Registered Nurse)

Customer Service Executive - Maintenance Planner

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am - 5pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Other task that assigns by the management.

Requirement

• NITEC / Professional Certificate in Electrical / Electronic / Mechanical or equivalent.
• 1 - 2 years of relevant working experience with CSOC is a plus
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

• MNC

• AWS + Variable Bonus + Excellent Welfare

• Working hour: 8:30am - 5.30pm (Monday - Friday)

• Company located at Potong Pasir

Job Scope

• Install, modify, service, and upgrade equipment in accordance with maintenance and service agreements and technical specifications.
• Perform regular maintenance, preventive and corrective maintenance on customer equipment to maintain equipment reliability.
• Maintain accurate service records, monitor the performance of equipment, and notify senior engineers of recurring problems.
• Understand and practice factory diagnosis and preventive maintenance activities.
• Understand solution items and make proposals to customers.
• Perform other related ad-hoc tasks as assigned by management from time to time.

Requirement

• Diploma in Electrical & Electronics, Mechanical, Mechatronics Engineering or equivalent
• 2 - 4 years of equipment service, repair & maintenance working experience in Manufacturing Industry is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2000 - $2800 + AWS + Variable Bonus + Annual Increment
• Working location: Island Wide
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm
• TRAINING PROVIDED

Job Responsibilities:

• Involve in maintenance of SCADA Systems, Integrated Security Systems and Power Systems including system design and coordination works
• Support Installation, testing, commissioning, and troubleshooting
• Assist Engineer in charge to supervise site works
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum NITEC or Diploma in Electrical & Electronics / Mechatronics / Mechanical Engineering / Computer / IT / or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Responsible for providing post-sales support.
• To regularly meet the customers and clarify to achieve requirements according to the terms of the contract.
• Responsible for various inquiries by customers including but not limited to quotations, site works, new requirements, monitoring of Purchase Request/Quotation cycle etc.
• Co-ordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment.
• Prepare/conduct training, monitor, audit and evaluate sites as well as field maintenance staff.
• Evaluate, ensure and monitor safety of all field staff and field works inclusive of necessary administrative duties.
• Implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.
• Achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.
• Performs specific or ad-hoc functions as assigned by the Manager / Department Head.
• Any other duties as assigned by the Company from time to time.

Requirements:

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
• At least 3 years of Customer and People Management working experience. Prior working knowledge in Profit & Loss will be highly preferred.
• Possess a service-oriented mindset.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your CV to rachel.tang@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang May Leong

EA Personnel Reg No: R24120775

Carer Support Planner – Aged Care Specialist | Campbelltown, NSWFull-time ongoing opportunity based in CampbelltownAttractive rate (SCHADS 4B – Depending on education and experience) + 11% Super + 17.5% Leave Loading + Salary Packaging benefits up to $15,899 per annumA rewarding career with a nationally recognised provider of mental health and carer servicesWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.About the RoleThe Carer Support Planner - Aged Care Specialist will provide carers with information on internal and external programs and services, ensuring referral pathways for carers and their families. They utilise the Carer Support Framework to undertake intake, planning and assessment and ensure that the carers meet…

Click here to view more detail / apply for Aged Care Specialist - Carer Support Planner

Carer Support Planner – Aged Care Specialist | Upper Mt Gravatt QLDFull-time ongoing opportunity based in Upper Mt GravattAttractive rate (SCHADS 4B – Depending on education and experience) + 11% Super + 17.5% Leave Loading + Salary Packaging benefits up to $15,899 per annumA rewarding career with a nationally recognised provider of mental health and carer servicesWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.About the RoleThe Carer Support Planner - Aged Care Specialist will provide carers with information on internal and external programs and services, ensuring referral pathways for carers and their families. They utilise the Carer Support Framework to undertake intake, planning and assessment and ensure…

Click here to view more detail / apply for Aged Care Specialist - Carer Support Planner