The Application Consultant
is responsible for managing all software implementation and professional service delivery assigned. The requirements and key attributes required for this position are the Responsibilities:

Professional Services:

• Provide application and business analyst consulting services.
• Identify solutions by understanding client requirements and researching the options available in our software products.
• Develop functional specifications for customers.
• Conduct software implementation including education and training for customers.
• Develop and update project management documentation.
• Communicate with customers punctually and professionally.
• Project Management.
• Customer Support Services.
• Assist clients with software bugs/faults & inquiries.
• Help Desk Services for Software Support Services.

Skills & Attributes:

• Accountable and strong ownership in performing assigned tasks.
• Understanding of client service philosophies
• Knowledge of business practices, standard policies & procedures of the company's software products. Knowledge of Dealer Management Systems (DMS) and the automotive Industry will be an added advantage.
• Proficient with personal computer tools, preferably Microsoft Windows, Word, Excel, PowerPoint, and Project.

Outlook and Attitude:

• Motivated to work with minimal supervision.
• Desire to achieve set goals.
• Ability to deal with clients at all levels.
• Maintain a positive attitude towards your work, colleagues and customers.
• Respect the customer's requests, maintaining a polite attitude at all times.

Qualification:

• Degree in Computer Science, Information Systems, Business Administration, Accounting, or equivalent from a recognized Malaysian university.
• Working experience in implementing business applications such as HRMS, ERP, Accounting, and Manufacturing application software is an added experience.
• Interns are welcome to apply.

Perks & Benefits

• Dental Allowance.
• Medical Allowance.
• Travelling Allowance.
• 5-Days Work Week
• WFH Flexibility.
• Employees Provident Fund (EPF), Social Security Organization (SOCSO) insurance, and Annual leave.

應用顧問
負責管理分配的所有軟體實施和專業服務交付。該職位所需的要求和關鍵屬性是職責：

專業的服務：

• 提供應用和業務分析師諮詢服務。
• 透過了解客戶需求並研究我們軟體產品中可用的選項來確定解決方案。
• 為客戶制定功能規格。
• 進行軟體實施，包括對客戶的教育和培訓。
• 開發和更新專案管理文件。
• 準時、專業地與客戶溝通。
• 專案管理。
• 客戶支援服務。
• 協助客戶解決軟體錯誤/故障和查詢。
• 軟體支援服務的幫助台服務。

技能與屬性：

• 在執行分配的任務時有責任心和強烈的主人翁精神。
• 了解客戶服務理念
• 了解公司軟體產品的業務實務、標準政策和程序。了解經銷商管理系統 (DMS) 和汽車行業的知識將是一個額外的優勢。
• 精通個人電腦工具，最好是 Microsoft Windows、Word、Excel、PowerPoint 和 Project。

展望與態度：

• 有動力在最少的監督下工作。
• 渴望實現既定目標。
• 能夠與各個層級的客戶打交道。
• 對工作、同事和客戶保持積極的態度。
• 尊重顧客的要求，並始終保持禮貌的態度。

資質：

• 電腦科學、資訊系統、工商管理、會計或馬來西亞認可大學的同等學歷。
• 實施 HRMS、ERP、會計和製造應用軟體等業務應用程式的工作經驗是額外的經驗。
• 歡迎實習生申請。

津貼和福利

• 牙科津貼。
• 醫療津貼。
• 旅行津貼。
• 每週工作 5 天
• 在家工作的彈性。
• 僱員公積金 (EPF)、社會保障組織 (SOCSO) 保險和年假。

Job Summary:

Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.

 

Key Responsibilities:

• Communicate and explain basic information to customers.
• Resolve customer concerns with active listening and effective problem-solving.
• Interact with customers via phone, live chat, and email.
• Provide excellent support across all communication channels.
• Identify customer needs and offer strategic solutions.
• Ensure first contact resolution and collaborate with internal teams.
• Provide feedback for workflow and customer experience improvement.
• Deliver superior services, building lasting customer relationships.
• Translate documents and handle client complaints.
• Support the team and management as needed.

 

Requirements:

• Native Chinese speaker with strong English communication skills.
• Minimum qualification: Diploma or higher in any field.
• Fresh graduates with strong interpersonal skills are welcome.
• Effective time management and a proactive attitude.
• Ability to multitask and tailor responses to customer needs.
• Strong communication skills and empathy.
• Comfortable with computers and quick to learn new systems.
  
  
  If you're passionate about customer service, apply now to be part of our team!

Perks & Benefits

 

• Comprehensive Staff benefit (EPF, SOCSO, EIS etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:

•  Communicate and explain basic information to the customer
•  Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
  Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
  Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance
   

Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
  Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration, Corporate Governance, Law, etc.
• However, fresh graduates with strong job relations are encouraged to apply.
  Possess strong time management skills and is motivated to exceed expectations.
  Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

。

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Join our Taren Point team as a Sales Consultant and be part of an exceptional showroom providing expert advice on our products and offer personalised solutions to customers.

You will also create an immersive and welcoming environment by providing exceptional customer service, offering barista-made coffee and arranging cooking demonstrations with our talented chefs. Come be a part of a team that delivers exceptional service and transforms the customer experience.

• Building relationships with new and existing customers to deliver amazing in-store experiences.
• Providing information about brand offerings and product features.
• Ensuring sales and projects are delivered smoothly for your customers.
• Following up with email and phone calls with customers as required.
• Regular training and development with our in-house training team.

Job Specification

Customer presentations and seminars/conferences

• Assist customers with understanding, selecting, and architecting appropriate network and/or security solutions.

• Develop high-level designs and architectures – create and document architectures that address client business problems that can be used to ensure a smooth transition from presales to delivery

• Create Bills of Materials that can match with solution workaround

• Ability to lead evals, demos, or proof-of-concepts for customers.

• 3 Year Experience in Networking Industry (Dell Network, HPE Aruba, Extreme Network)

• Able to effectively manage your own time and calendar.

• Able to quickly learn several products across a wide range of enterprise and data center networking technologies.

• Customer presentations and seminars/conferences

• Assist customers with understanding, selecting, and architecting appropriate network and/or security solutions.

• Develop high-level designs and architectures – create and document architectures that address client business problems that can be used to ensure a smooth transition from presales to delivery.

• Create Bills of Materials that can match with solution workaround

• Ability to lead evals, demos, or proof-of-concepts for customers

• Design and articulate the value proposition of a solution to address customer's requirement.

Responsibilities

• Heavily involved in into pre-sale project cycles.

• Proactively engages in the sales cycles.

• To assist or help qualifying a sales opportunity.

• Demonstrations of the product, both standard and tailored to suspects and prospects.

• Be able to position our products against the competition.

• Responding and produce writing to customer requirements

• Responding and produce request for Information/Proposal documents

• Meeting customers and delivering product centric presentations

• Developing Statements of Work for implementation consulting

• Works with team on the development of standards, processes and procedures related to network security, upgrade management, capacity planning, application deployment, performance monitoring/tuning, and failover and disaster recovery

• Attend to RFP/RFI/RFQ request and tender briefing or clarification. Responsible for completion of technical documents and proposal of relevant product / solutions.

• Conduct workshop, COE demo, product updates and provide coaching to partners or internal teams to enhance product knowledge.

Requirements

• 3 Year Experience in Networking & Security industries.

• Possess DDI, Firewall, EDR Endpoint Protection, Vulnerability Scanner, Public Key Infrastructure (PKI), Identity and Access Management (IAM), TLS/SSL Certificates related technical skillset and knowledge will be an advantage.

• Able to effectively manage your own time and calendar

• Able to quickly learn several products across a wide range of enterprise and data center networking technologies.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Presales Consultant, Hybrid Work Solutions

Description -

What a Presales Consultant, Hybrid Work Solutions does at HP:

• Gathers and assesses customer needs, both business and technical.

• Identifies related needs (lead generation, opportunity expansion).

• Identifies site-specific and corporate parameters and constraints that impact the solution.

• Identifies required project steps.

• Identifies likely problem areas that require attention.

• Identifies probable competition and product roll-out data/training needs and evaluates relative HP strengths.

• Architects an appropriate technical solution to meet the customer's business requirements.

• Investigates and optimizes a solution's fit to the requirements of an opportunity, both current and future.

• Adapts solution design to new requirements.

• Establishes the validity of a solution and its components.

• Identifies the growth path and scalability options of a solution and includes these in design activities.

• Generates an implementation plan with timelines for the solution.

• Creates the appropriate test plan as required

• Anticipates some of the potential challenges for the proposed project plan.

• Anticipates and plans for competitive threats.

• Actively identifies opportunities to assist peers Regionally in area of expertise (e.g., writing white-papers).

Individuals who do well in this role at HP, usually possess:

• Technical University or Bachelor's degree.

• Min 5 years experience in technical consultative selling and account management.

• Technical and/or solution experience in appropriate industry.

• Experience in vertical industry preferred.

• Demonstrates a broad knowledge of HP's technology & solutions, with deep expertise in area of specialization and related technologies.

• Knowledgeable in competitive solutions knowledge.

• Links HP solutions with data business center needs to create customer business value.

• Applies broad understanding of technical innovations & trends to solving customer business problems.

• Leverages financial and accounting concepts as well as capital investment concepts in demonstrating business value of proposed solutions to customers.

• Extensive level of industry acumen; keeps current with trends and able to converse with client on issues and challenges Solution selling.

• Demonstrates strong communications skills with executive managers, as well as some C-level executives.

• Leverages strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for HP.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Philippines)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Job Description

This new role will work in the IT Strategy Realization team, focused on the global Simplify IT initiative.

We are looking for a proactive, ‘hands-on’ business and digital/IT contributor, and leader. This role will have broad and diverse application, engaging with the IT Strategy Realization Team, IT Leadership Team, the IT Senior Leadership Network, and various IT and business team members across the globe.

This business consultant will have the technical skills and social capacity to articulate business strategy, drive agendas and nurture relationships throughout the IT organization, and the enterprise, setting the standard on how to execute work.

Key focus areas include:

Business consulting and agile approaches

• Leverage and maintain a suite of ‘core consulting’ tools and storyboard/templates for use across IT; facilitating education, use and adoption. The outcome is to guide a consistent approach across IT with a focus on business outcomes and success metrics

• Partner with IT teams and squads in leveraging the ‘core consulting tools’ to ensure our approach to IT opportunities are inclusive, transparent, and accessible across the organization and at all levels, leading to a more streamlined and agile enterprise IT 

• Partner internally within IT to ‘leverage the center’ by taking a practical, pragmatic approach that is customer-focused to reduce duplication, maximize reuse and accelerate innovation.​

• Leading and standing up programs of work, as defined by the IT Strategy Realization (such as Simplify IT); and work in support of the IT and Digital strategy, with a relentless focus on business outcomes and delivering value, with a bias for quick wins to build momentum.

• Provides subject matter expertise, independent perspectives, new ideas, thought partnership, education, upskilling, tools, and execution support

• Take an agile approach to design and execute new opportunities/priorities; with a focus on simplification, automation and leveraging central architecture and IT solutions

• Lead, Support, and partner on cross-cutting activities, workstreams and/or strategic initiatives, as defined by the IT Strategy Realization team.

• Provide ad hoc consulting coaching and support to various projects across IT, including opportunity / problem definition, approach, design, and execution

Brings the outside in
In partnership with and/or supporting other enterprise or IT value teams:

• Conduct market scanning to proactively identify external business and technology trends, and leading practice in IT or business processes

• Develop briefing papers and summarize insights on external trends and business conditions

• Coordinate working sessions to consider the art of the possible, exploring opportunities to simplify, enhance and transform

• Take ideas from concept to test proof of concept via MVPs, and help scale if successful, or fail fast and share learnings

Collaborates within IT and across the organization

• Support the end-to-end operations of the IT Strategy Realization, including the IT Leadership Team, Senior Leaders Network, and executive communications

• Connect the dots across the IT organization, helping to simplify and identify synergies

• Build strong relationships across the IT value chain

• Influence large-scale IT initiatives through strong collaboration with internal IT and vendor leaders

Position Qualifications:

Education Minimum Requirement:

• Required: Bachelor’s degree in business, computer science, information technology, management information systems, or related discipline

• Preferred: Master’s Degree e.g., Master of Business Administration

Required Experience and Skills:

• Comfortable with ambiguity; a critical thinker able to provide structure and clarity around new ideas and innovations

• Excellent interpersonal and communication skills; proven ability to network internally and externally; and works effectively with all organizational levels

• Working knowledge of IT architecture, development, and a broad range of applications (e.g., cloud), technology (e.g., data and analytics, and automation) and infrastructure services

• Work with a sense of urgency and tenacious execution, with strong personal accountability for driving results

• Simplify complex information to enable understanding, commitment, and alignment

• Think creatively and decisively and thrives on new challenges

• Enterprise focused with a passion for business, corporate and digital strategy, and execution

• Experience in change management, program management and agile

• Competent in business case development, business domain analysis, customer/user experience mapping, new technology evaluation, and IT risk management

• Comfortable challenging the status quo and possesses ability to influence and manage stakeholders

• Experience in leading, engaging and influencing project and cross-functional teams; including a passion for coaching and developing early in career talent

• Minimum five years’ experience in IT, business, and/or strategy roles. Preferred combined pharma and non-pharma or business consulting experience

• Empathic and a global mindset

#eligibleforerp

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

 

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).  Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.  This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$118,640.00 - $186,800.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days.  For Washington State Jobs, a summary of benefits is listed here.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Date Posted:

2024-03-10

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

At Otis, it’s our people that make us different.

Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. Come and join us today and be part of the Forbes 2023 World's Best Employers!

About you

Otis Elevator is growing and we are recruiting a Service Sales (Maintenance Sales) Consultant. Reporting to the Service Sales Manager, the Service Sales Consultant will be responsible for promoting and selling elevator and escalator service agreements to both new and existing customers. This role is instrumental in driving revenue growth and expanding our service contract portfolio.
 

What you will be doing

• Identify and pursue new business opportunities by prospecting and qualifying potential customers for elevator and escalator service agreements.

• Build and maintain strong relationships with existing customers to understand their service needs and promote contract renewals and upgrades.

• Collaborate with the sales and service teams to develop tailored service solutions that meet customer requirements and enhance their experience.

• Prepare and deliver compelling sales presentations and proposals to effectively communicate the value of Otis service offerings.

• Negotiate contract terms and pricing to secure new service agreements and achieve sales targets.

• Stay updated on industry trends and market developments to identify competitive advantages and position Otis as a leader in elevator and escalator services.

What you will need to be successful

• Proven experience in sales, preferably in the elevator, escalator, or related industries.

• Strong understanding of sales principles and techniques, with a track record of meeting or exceeding sales targets.

• Excellent communication and interpersonal skills to build rapport with customers and effectively convey the value of service agreements.

• Ability to work independently and as part of a team to develop and execute sales strategies.

• Proficiency in CRM software and sales tools for pipeline management and reporting.

• Bachelor's degree in business, sales, marketing, engineer or a related field is preferred.

What’s In it For Me

• Opportunity to work with the world market leader in a crisis-proof industry.

• We offer you lucrative remuneration including basic salary, allowances and attractive sales incentive.

• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and #BuildWhatsNext

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

As a Consultant at IQVIA, you will be responsible for the development & delivery of consulting projects. You will also be part of the regional consulting group and will have the opportunity to support larger & more complex projects in the Southeast Asia region.

• Participates in the design, development and delivery of consulting projects or components of larger, complex projects

• Reviews and analyses client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction

• Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions

• Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience

• Recommends improvements and alternative solutions to resolve problems

• Provides follow up after project deliverable has been completed to ensure client satisfaction

• Proactively develops broader and deeper knowledge of related consulting methodologies and pharmaceutical market through on-the-job experience and participation in training opportunities

• Begins to develop practice specific subject matter expertise

Skills & Experience

• An experienced consultant with at least 3 years of experience in Tier 1 or 5 years of experience in Tier 2 consulting firms or

• An experienced professional with at least 6 years of non-consulting experience, ideally, at MANAGER level in relevant industries (e.g. pharma, banking, Private Equity/Venture Capital, start-up, hospital management, etc.) or

• An MBA graduate with at least 3 years of consulting experience and 4 years of non-consulting experience in relevant industries (e.g. pharma, banking, Private Equity/Venture Capital, start-up, hospital management, etc.) or

• A PhD with at least 2 years of consulting or non-consulting experience in relevant industries (e.g. pharma, banking, PE/VC, start-up, hospital management, etc.)

• Experience in consulting, pharmaceutical or healthcare industry will be highly advantageous.

• Demonstrable analytical and problem-solving skills.

• Solid project management skills, client influencing and relationship building skills.

• Adept at developing business relationship with senior level managers and executives in the pharmaceutical/healthcare industry.

• Ability to juggle competing priorities to meet deadlines while maintaining high quality work.

• Knowledge of consulting methodologies, tools and techniques.

• Excellent presentation and communication skills, with a strong executive presence.

• Has necessary or can quickly build the subject matter expertise to effectively manage projects within a given practice area.

• A willingness and ability to travel for work.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

As an Associate Consultant at IQVIA, your problem-solving, analytical, critical thinking and leadership skills will be called upon from day one. You will be responsible for the delivery of consulting projects.

• Supports design, development and delivery of consulting projects or components of larger, complex projects;

• Conducts market research to understand business needs and identify gaps and opportunities for the clients;

• Manages internal and external cross functional stakeholders to support project delivery;

• Leverages internal and external subject matter expertise in identifying potential solutions to client issues;

• Works in a team of like-minded professionals to create reports, presentations, workshops, under the guidance of practice leaders;

• Supports development of a broad knowledge of related consulting methodologies and pharmaceutical market thought leadership through the delivery of consulting engagements and participation in formal and informal learning opportunities;

• Works independently and as part of a high performing team;

• Attends, supports and presents with confidence at client meetings.

Skills & Experience

• An experienced consultant with at least 1 year of experience in Tier 1 or 2 years of experience in Tier 2 consulting firms or

• An experienced professional with at least 4 years of non-consulting experience in relevant industries (e.g. pharma, banking, Private Equity/Venture Capital, start-up, hospital management, etc.) or

• An MBA / Masters graduate with at least 2 years of experience in relevant industries (e.g. pharma, banking, Private Equity/Venture Capital, start-up, hospital management, etc.) or

• A PhD graduate with no industry/consulting experience (with at least 3 publications or 1 high-impact factor publication)

• Experience in consulting, pharmaceutical or healthcare industry will be highly advantageous.

• Demonstrable analytical and problem-solving skills.

• Excellent verbal and written communication skills.

• Good interpersonal skills, with an ability to work effectively with others in and across the organization to accomplish team goals.

• Knowledge of key issues and current developments in the pharmaceutical and healthcare industries.

• Knowledge of consulting methodologies, tools and techniques.

• Highly adaptable, with an ability to learn quickly and apply new knowledge.

• A willingness and ability to travel for work.

• For interested applicants, please attach a copy of your updated resume, highest education certificate and final year transcripts

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Empowering Africa’s tomorrow, together…one story at a time.

Job Summary

To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

Financial Goals Business Risk Customer Satisfaction Colleague Support

Education

Further Education and Training Certificate (FETC)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Location

Prairiewood, NSW, Australia

At Cerebral Palsy Alliance, we value diversity, foster an inclusive culture and champion equitable opportunities. We strongly encourage applications from candidates with a diverse range of backgrounds and lived experiences including people with disability, Aboriginal & Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.   

ERM Malaysia is looking to add an Environmental Air and Noise Consultant to the team.

RESPONSIBILITIES:

• Provide technical assistance and support to ERM Kuala Lumpur team in environmental technical due diligence projects.
• Assess environmental air quality / noise impact, local regulatory compliance and perform regulatory applicability evaluations for technical due diligence projects.
• Assist clients in liaison with Authority Have Jurisdictions (AHJs) relates to technical inquiries environmental air quality and noise.
• Assist in quantifying air pollutant emissions and impacts.
• Evaluate air pollution control technologies, including technical and economic feasibility of air pollution control equipment.
• Prepare recommendations and reporting of results.
• Perform multiple tasks within scope/budget/schedule expectations and ensure quality standards on project deliverables.
• Interact and maintain successful relationships with clients, ERM employees, and subcontractors.
• Collaborate with other ERM subject matter experts (SMEs) to execute due diligence, impact assessment and risk assessment.

REQUIREMENTS:

• Degree in environmental science / environmental engineering or equivalent.
• At least 4-6 years of direct consulting or industry experience involving environmental permitting and compliance. Experience with environmental air and noise modelling is a plus.
• Demonstrated understanding local regulatory requirement in environmental air and noise emission.
• Strong hands-on spreadsheet and database comprehension.
• Fluent in English and Malay; capable of excellent report writing in English.
• Ability to succeed in a fast-paced consulting environment, handling multiple project assignments, meeting strict deadlines, and traveling to client facilities as needed.
• Strong team and communication skills.
• Initiative, sense of responsibility, flexibility

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

 

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

 

Thank you for your interest in ERM.

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.  Learn more at careers.alight.com. 

Regional Director, Consultant Relations - Central Region

This highly instrumental role’s purpose is to focus on driving awareness, education and understanding of Alight’s full suite of HR Technology, Human Capital Management, Payroll and Navigation solutions to the prioritized consulting community in an assigned territory. Additionally, this role will be heavily focused in forming and expanding deep broker relationships with key targeted firms. This role will be instrumental and paramount to the next level of success for all of Alight’s industry leading healthcare solutions.

Partner with sales leaders and sales reps across all team (benefits administration, alight benefit guidance, health care navigation and point solutions) developing a unified go to market strategy. Map, Access and Prioritize Key Broker and Consulting relationships in a defined territory. This would be specific to key producers and supporting staff. Create, Develop and Expand relationships with key brokers and consultants through use of marketing tools, events, understanding of broker goals and interpersonal investment. Partner with key internal stakeholders to align on communication, outreach and support of key brokers and consultants. Regularly track and report activities and metrics associated with actions showing progress, headwinds and successes to management and leadership. Prioritize continual education on Alight’s evolving solutions as well as impactful things taking place in the healthcare industry. Use a combination of in person, virtual and event attendance to engage with brokers.

• Bachelor’s Degree or greater 5+ years of sales/distribution experience through brokers and consultants. (SaS and or solutions-based roles in healthcare/healthcare products are preferred)

• Highly organized with strong verbal and non-verbal communication skills

• Strong presentation skills Highly adaptable and strategic thinker

• Proven track record of relationship building (internally and externally) and sales success

• Experience in territory-based distribution roles.

• 30% travel

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

102,400 USD

Maximum :

162,600 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.