To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

Role Purpose Statement:

The incumbent would be responsible for research and development efforts in Transportation management & logistics and developing innovative ecosystem at TCI Express Pte Ltd for its International & India Operations

Main Accountabilities:

Ø Develop and implement comprehensive R&D strategies to penetrate new markets and expand international presence.

Ø Responsible for India Operations & International Operations R&D regarding new technology initiatives & process improvements.

Ø Evaluate the prevalent trends, dynamics and market movements to grow business.

Ø Coordinate the development and implementation of the standards, practices, procedures, and tools in order to achieve operational excellence.

Ø Lead implementation of innovative logistics solutions for customers.

Ø Researching new technology advancements that supports logistics/transportation solutions.

Ø Responsible for implementing new technologies/processes and driving up the yield performance.

Ø Conceiving innovative strategies and deploying differentiated solutions that can help serve customers better and create value.

Ø Identifyingrisks in the supply chain and develop contingency plans to handle unexpected challenges better and maintain continuity.

Ø Develop solutions to address gaps and weaknesses in delivery operations.

Ø Manage development of co-created solutions with customers to enhance offering and competitiveness..

Ø Propose solutions and explanations by analyzingdata and research outputs.

Requirements:

Ø Bachelor's degree in logistics, supply chain management, or a related field.

Ø 5-7 Years R&D experience in operations/ sales/ marketing.

Ø Ability to work with Foreign Offices in new Countries wherever we start our Operations.

Ø Strong communication and interpersonal skills.

Ø Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Salary : SGD 5000 per month ( including Employer & Employee CPF Contribution)

Working days : 4 days Work for Home and 2 Days Work from office(Saturday’s will be half day)

Work Timings: 9:30 AM – 5:30 PM

REGIONAL TRAINING MANAGER

SINGAPORE

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seek to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

ROLE AND DEPARTMENT

· Define Regional Training strategy and objectives to support regional sales objectives, increase market share and enhance the brand image

· Strengthen and implement a 360 Retail approach including tools in line with Retail Excellence program

· Achieve regional BA productivity target to meet set KPI monthly

· Coaches and champions in Retail Excellence

· Curate and organize Regional Education Seminars

· Responsible for implementing the regional annual training plan as directed by the Brands’ guidelines and objectives

· Adapt international training materials to fit local specificities and enhance content of existing training support documents when needed

· Provide inputs and feedback to Management on training and coaching methods and tools

· Contribute to Region and Training projects: regional training needs, evaluation analysis, update of training programs, action plan on training and coaching

· Identify and provide feedback for future training needs

· Plan and monitor training and traveling expenses according to budget & resources optimization

· “Train the trainers”: train retail and training delegates about all products knowledge and specific training modules.

· Implement Retail Excellence program and follow up regularly on progress with Training Managers.

· Monthly BC productivity monitoring and follow up including adequate action.

· Lead and train Live Streaming and social media to drive sales.

· Increase e-learning engagement rate and meet regional goals.

· Monthly activity report to be sent to Regional Director and Training Managers focusing on retail performance.

We’d love to see candidates who have:

• The ideal candidate has at least 10 year experience in luxury cosmetics or retail management / retail excellence and at least 5 year in Regional Training.
• Real team leader with strong focus on results achievement
• ACTA certified.
• Equipped with skincare, fragrance, and social media experience. Makeup experience will be great but not key priority.
• Strong experience in training including delivery of training, ability to coach with a strong sense of detail and drive growth for regional sales.
• Strong leadership and people management skills
• Dynamic and motivational presentation skills
• Able to build effective teams
• Strategic agility
• Excellent written and verbal communication skills
• Availability to travel for regional and worldwide seminars/meetings
• Excellent grooming matching brand DNA with high sense of luxury and service.

• You promote and safeguard the IKEA culture by being a role model who expresses the IKEA values in all L&D operational matters and people agenda.
• You will be contributing and supporting the country L&D agenda by working closely with all stores’ L&D Managers.
• You will be an active contributor in the formulation, communication and implementation of regional and local competence development strategies, tools and programs in close cooperation with HR Generalist.
• You actively promote the implementation of the regional training calendar in close co-operation with the regional competence hub and the functional L&D specialists.
• You support the implementation of a local and regional pool of trainers of programs in the training calendar.
• You actively contribute and secure the process of performance evaluation & development talk, and talent review process in partnership with the HR Generalist.
• You ensure investments and budget for all learning activities with clear goal settings and follow up.
• You are responsible for the digital training records and relevant reports.
• You secure the co-operations with the external partners within L&D area i.e. Universities, Poly techniques and other institutions.

This position is responsible for managing parent inquiries, supporting school events, coordinating with various stakeholders, and contributing to student enrollment and retention efforts.

Adecco is partnering with a renowned Education Institution to hire an Admissions Executive to join their expanding team. The suitable incumbent should have 1-2 years of relevant work experience in sales or customer service with strong communication skills.

The Job:

• Address, respond to, and follow up on all inquiries from parents related to school events, student-led conferences, assemblies, etc.
• Collaborate with other schools under the same company on matters related to student transfers.
• Accompany parents on tours of the school's facilities.
• Record all complaints or inquiries raised by parents and bring them to the attention of the Principal and Parent Liaison Manager.
• Assist in planning the school's Open House
• Communicate with various stakeholders as necessary, such as transportation and uniform companies.

The Talent:

• Diploma Holders with at least 1- 2 years of related work experience in a Sales, Hospitality or Customer Service related industries
• Able to speak Mandarin to liaise with Chinese parents, a major population of the school
• Excellent written and verbal communication skills
• Results orientated with a hands-on approach

Next Step:

• Prepare your updated resume.
• Please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
• Apply through this application or send your resume to ruolin.xie@adecco.com and in MS Word Copy
• All shortlisted candidates will be contacted.

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

ROLE & RESPONSIBILITIES

To manage and deliver complex projects through your project team, design, set up and management of leading-edge research.

To carry out account management activities through managing of existing client relationships and looking for new opportunities and,

To manage and coach our people.

• Manage all aspects of running a complex job and higher value work
• Ensure job profitability is achieved to meet the business expectations and instill this in others
• Carry out tasks displaying well-developed research skills, knowledge and thought
• Write complex proposals that meet and where possible exceed the brief requirements
• Accurate analysis and interpretation of data, providing strong recommendations
• Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
• Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
• Display specialist knowledge of a market and share this with others
• Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
• Keep abreast of current trends within market research, in order todevelop personal skills / knowledge base
• Keenness to learn and proactive self-development and development of others
• Assist with recruitment of junior staff

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 5 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in related studies

ROLE & RESPONSIBILITIES

Manages integrating internal and external information sources to deliver exceptional insight to the clients.

Contribute to the development of the company's strategic research framework.

Building and nurturing relationships and credibility with clients.

Participates on team planning, company initiatives and growth of business

• Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients
  Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client
• Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos-Insight product development and delivery improvements
• Oversee the team to ensure flawless execution of all market research projects from design to delivery
• Proactively works with cross-functional department managers to continuously improve process and ensure their understanding and expectations of current and future client needs
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills
• Works with Research Managers to review all proposals and presentations to ensure that they are delivering key thinking on business issues
• Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)
• Contributes to and actively manages assigned revenue and profit margin.
• Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization
• Regularly provide performance feedback and also seek feedback from team members
• Model the values of the organization and maintain the standard of conduct in the workplace
• Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life
• Effectively develop and use the diverse skills, cultural values and backgrounds of all team members

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 7 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in any fields

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

• Coordinate admissions interviews and virtual sessions
• Organize outreach events and manage publicity tools
• Update reports for communication purposes
• Advise students on education abroad opportunities
• Assist with study abroad applications and administrative tasks
• Manage logistics and scholar placements in partner universities
• Facilitate course matching between scholars and universities
• Handle communications between departments, universities, and scholars

Requirements:

• Minimum Diploma/Degree in Communications.
• Prior experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: yvonnesuan@recruitexpress.com.sg

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Ipsos’ Healthcare division is dedicated to understanding the motivations, behaviour and influences of the multiple stakeholders driving commercial success in the healthcare industry. In doing so, it enables pharmaceutical, biotech and medical device companies to build successful brands and optimise their sales potential.

A global business division, Ipsos Healthcare is comprised of over 1000+ healthcare market research experts in 50 countries offering innovative custom solutions and market-leading syndicated services.

ROLE & RESPONSIBILITIES

To manage and deliver complex projects through your project team, design, set up and management of leading-edge research.

To carry out account management activities through managing existing client relationships and looking for new opportunities and,

To manage and coach our people.

• Manage all aspects of running a complex job and higher-value work
• Ensure job profitability is achieved to meet the business expectations and instill this in others
• Carry out tasks displaying well-developed research skills, knowledge and thought
• Write complex proposals that meet and where possible exceed the brief requirements
• Accurate analysis and interpretation of data, providing strong recommendations
• Direct and design analysis plans and develop new models and approaches (qualitative research only)
• Conduct workshops and creativity sessions displaying a high level of competence in advanced techniques and provide instant debriefs with recommendations. Challenge and modify client discussion guides, design your own projective/enabling techniques and demonstrate a high level of competence in an industry specialist area (qualitative research only)
• Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
• Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
• Display specialist knowledge of a market and share this with others
• Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behaviour, conduct performance reviews. Ensure the project team is properly utilized
• Keep abreast of current trends within market research, in order to develop personal skills/knowledge base
• Keenness to learn and proactive self-development and development of others
• Assist with the recruitment of junior staff

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 5 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant categories or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in related studies

About the role

The Assistant Education Manager is responsible for designing, developing, and training programs to help the Beauty Advisor Team develop competency and skill set in order to perform efficiently in ensuring retail excellence from our sales force.

THE ROLE

In your role, you will:

• Devise and/or adapt training programs and materials, and deliver adequate training to enable field staffs to effectively and qualitatively sell innovations and priority brands, and achieve qualitative and quantitative commercial targets set.
• Develop and implement training programs for field staff on skill enhancement, performance improvement, career development, new hire orientation programs etc.
• Uphold the high performance, grooming and behavioural standards expected of the sales force, and ensure that BAs understand and uphold the same.
• Work with Marketing, and Commercial Teams to understand objectives set for each key retailer and brand, define gaps and work towards improving and closing these sales force-related, productivity-related gaps
• Conduct regular OTJ training at all key stores and counters with the objective of helping BAs sharpen their selling competencies, overcome selling challenges, and assessing BAs’ potential and performance
• Provide post-training reports to give ongoing perspective on individuals and teams in terms of competencies, learning needs and attitude
• Proactively engage with retailers’ training department to schedule formal/informal, in-person and digital, training sessions with the objective of ensure that Coty’s key brands and products are always top of mind
• Partner with Retail Operations to constantly assess and evolve the BA talent pool to anticipate business needs (eg launching skincare)
• Prepare and maintain training course materials, equipment and supplies (eg products, tools etc). Plan, schedule and inform sales force about the training events in advance.
• Spend 50% of his/her time in the trade, and on the ground; possible more in the initial year

We’d love to see candidates who have:

• Minimum of 3 years’ experience in the beauty industry with background in training & retail operations
• Skincare/Cabin experience is strongly preferred
• University Degree or above in related field
• Excellent communication, presentation and organizational skills, ability to lead large scale training conferences, workshops and live streaming activities.
• Individual must possess advanced research, creativity, adaptability and problem-solving skills