Total 25 Digital Specialist job vacancies in Kuala Lumpur

• Transform traditional business platform to digital business platform.
• To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
• To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth.
• Responsible to innovate and develop new improve features in functional system requirement.
• To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
• Provide support to external and internal stakeholders in regards to functional system. 

Job Requirements :

• Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
• Min 3 years of experience in Digital Planning or equivalent.
• Ability to work and thrive in a self-starter, fast-paced and changing environment.
• Ability to provide efficient, timely and reliable customer service to both internal and external customers.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities:

• Transform traditional business platform to digital business platform. 
• To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
• To lead and drive digital project management activities and timeline planning with internal or external parties to organize the various components needed to initiate, run and conclude major projects. 
• Frequent conduct Fintech market research on digital technology, propose & implement applicable solutions/features to the Company. 
• Act as the owner of digital business platform (AEON Web, Mobile App, Wallet & any digital business platforms) to create & maintain the digital business platform through collaboration/coordination with respective stakeholders. 
• To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth. 
• Refinement of policies and procedures, system enhancements, rules and regulations to support overall strategic direction 
• Responsible to innovate and develop new improve features in functional system requirement. 
• To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences. 
• Provide support to external and internal stakeholders in regards to functional system. 

Job Requirements:

• Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
• Min 5 years of experience in Digital Planning or equivalent.
• Adapt at building and leading strong, happy and productive team environments, internally and externally, across varied stakeholder teams.
• Ability to work and thrive in a self-starter, fast-paced and changing environment.
• An outstanding creative sense, with exceptional attention to detail.
• Self-motivated, ability to multi-task and meet deadlines.
• Ability to provide efficient, timely and reliable customer service to both internal and external customers.

Perks & Benefits

• Performance Bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Key Responsibilities:

- Develop and execute end-to-end digital marketing campaigns to enhance brand visibility and engagement.

- Manage social media channels and monitor Digital Marketing Plans across several platforms such as facebook, instagram, youtube, tiktok, shopee, lazada, website & creating engaging content and fostering community growth.

- Analyze data and trends to optimize digital strategies, SEO, and online advertising efforts.

- ⁠Run & manage advertising services such as facebook ads, google ads, & display advertising campaigns.

- Collaborate with cross-functional teams to ensure cohesive brand messaging across various channels.

- Stay abreast of industry trends, emerging technologies, and digital marketing best practices.

Job Requirements:

- Proven experience in digital marketing, with a focus on social media, SEO, and online advertising.

- Strong analytical skills to interpret data and metrics for campaign optimization.

- Creative mindset with the ability to generate innovative ideas for digital content.

- Excellent communication and teamwork skills.

- Familiarity with marketing tools and platforms.

- Prosess at least a Diploma/Bachelor's degree in Marketing, Business, or a related field.

- ⁠Minimum 2-3 years working experience.

- ⁠Fluent in both spoken and written English. Malay & mandarin are added advantage.

- ⁠Ability to work both collaboratively in a team and independently while staying well organised and being detail oriented.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Advise on and design electronic devices, components, circuits, semiconductors, and systems.
• Specify production or installation methods, materials, and quality standards for electronic products.
• Oversee the production or installation work of electronic products and systems.
• Establish control standards and procedures to ensure the efficient functioning and safety of electronic systems.
• Coordinate and oversee the maintenance and repair of existing electronic systems and equipment.
• Design and develop signal processing algorithms, implementing them through hardware and software.

Requirements:

• Fluent in English, Bahasa Malaysia, and Mandarin.
• Positive attitude, collaborative mindset, strong interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptability to change and ability to find alternate solutions.
• Critical thinking and problem-solving skills.
• Demonstrated leadership skills.
• Strong knowledge of applicable system automation and business solution software.

Perks & Benefits:

• Comprehensive Staff Benefits (EPF, SOCSO, EIS etc.)
• Personal Leave (Annual Leave, Medical and Hospitalization Leave etc.)
• Allowance (Medical Insurance & Claim)
• Training Provided.
• Company Trip.
• Annual Bonus.
• Overtime Pay

Responsibilities

• Define, create, and manage marketing acquisition efforts across awareness, consideration, and conversion using multiple channels
• Analyse and identify the best content promotion trend to give further key recommendations in order to discover other ways of reaching customers and driving sales traffic
• Handling the end-to-end process of the influencer marketing strategist, starts from approaching suitable KOL/ Influencer, creating & present the brief, and reviewing their performance
• Ensure that a brand remains recognizable, up to date, and exciting to customers
• Making sure that branding is consistent across advertising and campaigns
• Forecast marketing campaign growth and ROI for marketing campaigns, working closely with product development and business development team
• Supervising advertising, product design, and other forms of marketing to maintain consistency in branding
• Manage KOL/Influencer seeding for campaign to create brand awareness and publicity

Requirements

• Proven min. 2 years of working experience in Brand Marketing, KOL / Influencer Specialist, Digital Marketing,
• Fluent in English & Chinese/Mandarin, both oral and written
• Bachelor's degree in Brand Communication or related major
• Experience handling beauty brand promotion or having a broad knowledge of beauty or skincare products is preferred
• An ability to think strategically to produce innovative and original ideas
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with the latest trends and marketing best practices
• Able to join ASAP

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

我們正在尋找一位充滿活力的數位行銷主管加入我們的銷售和行銷團隊，以管理我們的線上溝通並推動我們的電子商務轉換。

工作職責：

• 為公司製定數位平台計劃
• 規劃社交媒體日曆以與我們的受眾互動
• 規劃和撰寫部落格內容以推動公司的 SEO 績效
• 協調線上線下通路宣傳物料的設計與分發；
• 管理所有電子商務平台和社群媒體平台
• 在所有可用媒體上獲得正面的品牌知名度和媒體報道
• 監控社群媒體頁面並協助解決客戶的問題（如果有）
• 向管理層發送網站和活動績效的月度報告
• 履行公司可能要求的其他行銷傳播角色和職責

工作要求：

• 至少 2 年數位行銷產業經驗
• 能夠在快節奏的環境中工作
• 富有創意、創新、充滿活力的團隊合作精神，具有獨立工作的能力可靠且能夠處理機密數據
• 了解 Shopify、Google Search Console、Google Merchant、SE0 和 Google Analytics 是額外優勢
• 優秀的口頭和書面溝通技巧
• 至少擁有 IT/數位行銷文憑或同等證書

津貼和福利

• 事假
• 個人發展機會
• 每年增量
• 獎金
• 人身保險

Requirements

• Excellent written and oral communication skills in English.
• Mandarin language is an added advantage.
• Possess at least a Bachelor's Degree in Computer Science or relevant fields
• Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred.
• Outbound call center experience is an added advantage.
• Fresh graduates with relevant internship experience can be considered.
• Customer-oriented attitude.
• Self-motivated, confident & innovative, resourceful and results-oriented.
• Excellent communication skills.
• Excellent problem-solving skills, ability to perform remote troubleshooting and
• provide clear instructions.
• Hands-on experience with Microsoft Office applications including Excel, Word and Powerpoint.
• Great team player.

Responsibility

• Answer inbound calls, emails, and chats from customers seeking technical assistance.
• Actively listen to understand the nature of the issue and gather relevant information.
• Diagnose and troubleshoot technical problems related to software, network connectivity, and other relating systems.
• Provide clear and concise instructions to guide users through resolving the issue.
• Utilise knowledge base resources and internal documentation to find solutions and best practices.
• Escalate complex or unresolved issues to the appropriate team member or department.
• Stay up to date with product and technology changes and communicate them to customers as needed.
• Ensure timely and effective resolution of issues reported.
• Maintain a positive and professional demeanor throughout all interactions.
• Contribute to improving the efficiency and effectiveness of the helpdesk operations.
• Collaborate with other team members to provide effective support to our customers.
• Document all interactions and resolutions for future reference.
• Follow established processes and procedures for resolving technical issues.
• Provide exceptional helpdesk service at all times.

Perks & Benefits

• Central location
• Nearby public transport
• Competitive salary and benefits package including standby allowance
• Annual leave, medical leave, etc.
• Medical Group insurance
• Opportunity to learn and grow in a dynamic environment.
• Chance to make a positive impact on employees and customers.
• Professional development opportunities.
• Regular team activities
• Open culture

Requirements:-

1. At least 1-2 years of proven work experience in Brand Marketing (Skintific, YOU, Originote etc), KOL/Influencer Specialist, or Digital Marketing.

2.Proven experience in marketing acquisition, content promotion, and influencer marketing

3.Preferred experience in promoting beauty brands or extensive knowledge of beauty and skincare products.

4.Strong analytical skills and the ability to make data-driven decisions.

5.Excellent communication and team management skills.

6.Fluent in Mandarin is an advantage.

Responsibilities:-

1.Lead and inspire team members by providing guidance, mentorship, and ongoing training to ensure alignment with company goals and objectives.

2.Develop and implement comprehensive KOL marketing strategies aligned with overall brand objectives.

3.Cultivate and maintain strong relationships with KOL and act as the primary liaison between the brand and KOLs, ensuring effective communication and collaboration. 

4.Oversee the end-to-end process of influencer marketing, from identifying suitable KOLs/Influencers to presenting creative briefs and reviewing performance.

5.Coordinate the creation of content briefs, ensuring alignment with brand guidelines and KOL preferences.

6.Monitor and analyze the performance of KOL marketing campaigns using relevant metrics and analytics tools. 

7.Provide key recommendations to explore innovative ways of reaching customers and driving sales traffic.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours

職責：

• 就電子設備、組件、電路、半導體和系統提供建議和設計。
• 規定電子產品的生產或安裝方法、材料和品質標準。
• 監督電子產品和系統的生產或安裝工作。
• 建立控制標準和程序，確保電子系統的高效運作和安全。
• 協調和監督現有電子系統和設備的維護和修理。
• 設計和開發訊號處理演算法，透過硬體和軟體實現它們。

要求：

• 精通英語、馬來語和華語。
• 正向的態度，協作心態，較強的人際溝通能力。
• 優秀的書面和口頭溝通能力。
• 適應變化和尋找替代解決方案的能力。
• 批判性思考和解決問題的能力。
• 表現出領導能力。
• 對適用的系統自動化和業務解決方案軟體有豐富的了解。

津貼和福利：

• 全面的員工福利（EPF、SOCSO、EIS 等）
• 事假（年假、病假、住院假等）
• 津貼（醫療保險及索賠）
• 提供培訓。
• 公司旅行。
• 年度獎金。
• 加班費

職責

• 使用多種管道定義、創建和管理跨認知、考慮和轉換的營銷獲取工作
• 分析並確定最佳內容推廣趨勢，以提供進一步的關鍵建議，從而發現接觸客戶和推動銷售流量的其他方式
• 處理影響者行銷策略師的端到端流程，從接觸合適的 KOL/影響者開始，創建並呈現簡報，並審查他們的績效
• 確保品牌對客戶來說始終是可識別的、最新的且令人興奮的
• 確保品牌在廣告和活動中保持一致
• 與產品開發和業務開發團隊密切合作，預測行銷活動的成長和行銷活動的投資報酬率
• 監督廣告、產品設計和其他形式的行銷，以保持品牌的一致性
• 管理 KOL/影響者的行銷活動種子，以提高品牌知名度和宣傳力度

要求

• 經證明最小。 2 年品牌行銷、KOL/影響者專家、數位行銷工作經驗，
• 流利的英語和中文/普通話，口語和書面
• 品牌傳播或相關專業學士學位
• 有美容品牌推廣經驗或對美容或護膚品有廣泛了解者優先
• 具有策略性思考以產生創新和原創想法的能力
• 強大的分析能力與創造性思考結合
• 數據驅動的思維與對數字的熱愛
• 優秀的溝通能力
• 了解最新趨勢和行銷最佳實踐
• 可以盡快加入

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

要求

• 優秀的英語書面和口頭溝通能力。
• 普通話是一個額外的優勢。
• 至少擁有計算機科學或相關領域的學士學位
• 具備擔任客戶支援主管、客戶支援專家或客戶服務主管的工作經驗者優先。
• 外撥呼叫中心經驗是一個額外的優勢。
• 有相關實習經驗的應屆畢業生可以考慮。
• 以客戶為中心的態度。
• 自我激勵、自信、創新、足智多謀、注重結果。
• 高超的溝通技巧。
• 出色的解決問題的能力，能夠執行遠端故障排除和
• 提供明確的指示。
• 擁有 Microsoft Office 應用程式（包括 Excel、Word 和 Powerpoint）的實際操作經驗。
• 很棒的團隊合作者。

責任

• 接聽尋求技術協助的客戶的來電、電子郵件和聊天。
• 積極傾聽，了解問題的性質並收集相關資訊。
• 診斷並解決與軟體、網路連接和其他相關係統相關的技術問題。
• 提供清晰簡潔的說明來引導使用者解決問題。
• 利用知識庫資源和內部文件來尋找解決方案和最佳實踐。
• 將複雜或未解決的問題回報給適當的團隊成員或部門。
• 隨時了解產品和技術的變化，並根據需要將其傳達給客戶。
• 確保及時、有效地解決報告的問題。
• 在所有互動中保持積極和專業的舉止。
• 有助於提高幫助台營運的效率和有效性。
• 與其他團隊成員合作，為我們的客戶提供有效的支援。
• 記錄所有互動和解決方案以供日後參考。
• 遵循解決技術問題的既定流程和程序。
• 始終提供卓越的幫助台服務。

津貼和福利

• 中心位置
• 附近的公共交通
• 有競爭力的薪資和福利待遇，包括待命津貼
• 年假、病假等
• 醫療團體保險
• 在充滿活力的環境中學習和成長的機會。
• 有機會對員工和客戶產生正面影響。
• 專業發展機會。
• 定期團隊活動
• 開放文化

We are an award winning boutique PR & Digital agency made up of a dream team of talented  and result-oriented individuals. We have collective experience in Food & Beverages, FMCG, Entertainment, Lifestyle, Retail, Automotive, Corporate, Property, Technology and Medical industries. We are expanding, and this will be a great opportunity for students majoring in Communication Studies / Mass Communication/ Public Relations / Media Studies and Marketing to learn and gain as much experience needed in the Public Relations industry. We believe in “keeping it real” , and our doors are open to welcoming enthusiastic, passionate team players to join us on this exciting journey up!

Responsibilities

• Develop and lead digital media engagement strategies which includes guidelines, objective & procedures by identifying the right target audience and social impacts.
  Identifying monitoring tools, integrating the interactive media into the business strategy and maintain good rapport with social media organizations, influencers and analysts.
• Collaborate with other entities (media/customer relations), to manage reputation, identify key players and coordinate actions.
• Lead innovation and transformation in how content is delivered to our target customers and to demonstrate true digital creative marketing leadership and bring the vision of us and our clientele to life.
• Oversee digital projects and ensure smooth operation for all digital tools and applications (e.g. website, blogs and social media)
• Train internal teams to use digital technologies
• Create and manage online advertising campaigns.
• Research and identify new social networks to reach our target customers.
• Use audience insight and analytics to continuously improve the user experience
• Manage and synergize the various areas within the digital and put systems and processes in place for the team to follow (SOPs)
• Manage all social media channels, campaigns (including e-mails) to sustain an engaging audience experience and to increase audience satisfaction.
  Includes but not limited to planning, developing, implementing and managing the overall digital marketing strategy for company and clients.
• Monitor, research and analyse social media trends, ad revenue and web visitor data, to improve social media presence and campaign efficacy.
• Business development – organically within the clientele and new clients as per the KPIs set by the Managing Director

Requirements

• Possess at least a certification in Communications/ Marketing/ Media Studies or equivalent.
• At least 5 years of related working experience in digital media platforms and / digital agencies
• Experience in copywriting, content creation, client servicing, digital analytics, digital ad buys and brand marketing.
• Required skills : managed various social media platforms such as Facebook, Instagram, Twitter
• Ability to multitask and communicate effectively with team members to reliably carry out projects.
• Ability to work well independently and as a team, as well as able to meet tight deadlines.
• Good command of spoken and written English and Bahasa Malaysia.
• Good attitude and ability to work well under stress is a MUST.
• Willing to work on extended hours when necessary.

Perks & Benefits

• Employee equity
• Commission and bonus
• Central location
• Personal leave
• Open culture
• Personal development opportunities

我們是一家屢獲殊榮的精品公關和數位機構，由一支由才華橫溢、注重結果的個人組成的夢想團隊組成。我們在食品和飲料、快速消費品、娛樂、生活方式、零售、汽車、企業、房地產、科技和醫療行業擁有集體經驗。我們正在擴大規模，這對於傳播研究/大眾傳播/公共關係/媒體研究和行銷專業的學生來說將是一個學習和獲得公共關係行業所需經驗的絕佳機會。我們堅信“保持真實”，我們敞開大門歡迎熱情、熱情的團隊成員加入我們，踏上這段激動人心的旅程！

職責

• 透過確定正確的目標受眾和社會影響，制定和領導數位媒體參與策略，包括指南、目標和程序。
  確定監控工具，將互動媒體整合到業務策略中，並與社群媒體組織、影響者和分析師保持良好的關係。
• 與其他實體（媒體/客戶關係）合作，管理聲譽、識別關鍵參與者並協調行動。
• 在如何向目標客戶交付內容方面引領創新和變革，展示真正的數位創意行銷領導力，將我們和客戶的願景變為現實。
• 監督數位專案並確保所有數位工具和應用程式（例如網站、部落格和社交媒體）順利運行
• 培訓內部團隊使用數位技術
• 建立和管理線上廣告活動。
• 研究並確定新的社交網路來接觸我們的目標客戶。
• 利用受眾洞察和分析來持續改善使用者體驗
• 管理和協同數位化中的各個領域，並將系統和流程落實到位以供團隊遵循（SOP）
• 管理所有社交媒體管道、活動（包括電子郵件），以維持引人入勝的受眾體驗並提高受眾滿意度。
  包括但不限於為公司和客戶規劃、開發、實施和管理整體數位行銷策略。
• 監控、研究和分析社群媒體趨勢、廣告收入和網路訪客數據，以提高社群媒體影響力和活動效果。
• 業務發展 – 根據總經理設定的 KPI 在客戶和新客戶中有機發展

要求

• 至少擁有傳播/行銷/媒體研究或同等學歷的認證。
• 至少 5 年數位媒體平台和/數位代理商相關工作經驗
• 擁有文案寫作、內容創作、客戶服務、數位分析、數位廣告購買和品牌行銷的經驗。
• 所需技能：管理各種社群媒體平台，例如 Facebook、Instagram、Twitter
• 能夠處理多項任務並與團隊成員有效溝通，以可靠地執行專案。
• 能夠獨立和團隊合作，並能夠在緊迫的期限內完成工作。
• 良好的英語口語和書寫能力以及馬來語。
• 良好的態度和在壓力下良好工作的能力是必須的。
• 必要時願意延長工作時間。

津貼和福利

• 員工股權
• 佣金和獎金
• 中心位置
• 事假
• 開放文化
• 個人發展機會

Key Responsibilities:

• Develop optimization strategies to increase website search engine results rankings
• Execute tests, collect and analyze data, identify trends, and insights for maximum ROI
• Manage SEO campaign expenses, staying on budget, estimating monthly costs, and reconciling differences
• Collaborate with editorial and marketing teams to drive SEO in content creation and marketing efforts
• Research and implement SEO recommendations
• Create and execute a link-building strategy
• Establish measurable goals demonstrating improvement in marketing efforts.

Requirements

• Experience with Google and Bing’s services, including Analytics and Webmaster Tool
• Familiarity with Google’s Keyword Tool
• Functional understanding of HTML and CSS
• Ability to work with back-end SEO elements: .htaccess, robots.txt, metadata, site speed optimization, etc.
• Proven success in link building and viral strategies
• Ability to deploy effective local and long-tail search strategies
• Deep understanding of mobile strategy and its relation to SEO
• Solid grasp of blogging, press releases, social media, and their synergy with SEO
• Experience in building inbound organic search traffic and improving SERPs
• Background in creating reports showing web analytics data and site evaluations
• Up-to-date knowledge of current, past, and projected SEO industry trends
• Familiarity with the best tools in the trade

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

主要責任：

• 制定優化策略以提高網站搜尋引擎結果排名
• 執行測試、收集和分析數據、識別趨勢和洞察以獲得最大投資回報率
• 管理 SEO 活動費用、保持預算、估計每月費用並協調差異
• 與編輯和行銷團隊合作，推動內容創建和行銷工作中的 SEO
• 研究並實施 SEO 建議
• 建立並執行連結建立策略
• 建立可衡量的目標，證明行銷工作的改進。

要求

• 擁有 Google 和 Bing 服務（包括分析和網站管理員工具）的使用經驗
• 熟悉Google的關鍵字工具
• 對 HTML 和 CSS 的功能性理解
• 能夠使用後端 SEO 元素：.htaccess、robots.txt、元資料、網站速度優化等。
• 在連結建立和病毒式傳播策略方面取得了成功
• 能夠部署有效的本地和長尾搜尋策略
• 深入了解行動策略及其與 SEO 的關係
• 紮實掌握部落格、新聞稿、社群媒體及其與 SEO 的協同作用
• 建立入站有機搜尋流量和改進 SERP 的經驗
• 建立顯示網絡分析數據和站點評估的報告的背景
• 有關當前、過去和預測 SEO 行業趨勢的最新知識
• 熟悉業界最好的工具

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會