Total 800 Manager Customer Service Manager job vacancies in Federal Territory of Kuala Lumpur

Responsibilities:

• Manage day-to-day operations at Counter including:

–  Inventory management: Monitor movement of inventory, order/replenish inventory according to promotions and sales projection.

–  Floor management.

• POS/invoicing, self-collection of online purchases.
• Customer service.
• Booking of in-store facilities.
• Lead and manage a team of customer service staff to provide excellent service:

–  In-charge of rostering, evaluating performance, providing feedback, coaching, and motivating the team.

–  Be the Brand Ambassador with a strong floor presence, ensuring the team.

• maintains a high standard of grooming and appropriate conduct consistent with our brand image.

–  Enhance in-store experience and maximize sales conversion.

–  Handle customer feedback and provide service recovery where necessary.

–  Establish regular contact with distributors and maintain healthy relationships.

• Manage in-store company assets:

–  Keep visual merchandising and in-store POSM up-to-date and ensuring that housekeeping is up-to-standard.

• Manage and execute in-store activities:

–  Work closely with Marketing department for the execution of sales and promotional activities.

–  Proactively give suggestions to drive store traffic.

• Track and report store performance according to agreed KPIs.
• Assist leaders to arrange and setup the exhibition booth if necessary.

Requirements:

• Min. SPM Level
• Min. 3 years of relevant managerial experience in the retail/beauty industry
• Presentable and positive attitude
• Pleasant, outgoing and sociable personality with good interpersonal and customer service skill
• Proficient in MS Office.
• Experience in leading a team
• Willing to lead by example in all in-store initiatives and activities
• Results-driven, adaptable and flexible, able to work well under pressure and in challenging situations
• On a rotational scheduled basis
• Experience on event management is added value
• Able to perform shift duty including weekends & willing to work retail hours
• MRT station is within walking distance from company

Perks & Benefits

• Incentive and bonus
• Monthly Incentive
• Nearby public transport
• Central location
• Medical insurance
• Annual leave
• Sick Leave
• Personal development opportunities

Job Description & Summary

• Oversee all accounting, finance and reporting activities, ensuring compliance with appropriate accounting standard and regulatory requirements.
• Overview of daily financial accounting operations including AR, AP, GL and reconciliations.
• Confirms financial status by monitoring revenue, expenses, coordinating the collection, consolidation and evaluation of financial data.
• Checking, verify & approve supporting documents/invoices for bank payments
• Prepare monthly commentary report explaining significant variances to Directors.
• Meets accounting financial objectives by forecasting requirements, scheduling expenditure and analysing variance.
• To assist in e-invoicing implementation.
• To liaise with all stakeholders such as internal departments, related companies, bankers, auditors, tax agents, relevant authorities etc on all accounting matters.
• To assist in annual audit and stock take process.
• To coordinate and review accounting, reporting, pricing, costing, budgeting and forecasting exercises.
• To prepare consolidated financial reports.
• Ensure that internal controls are in place & adhered to.
• Undertake business income tax calculation.

 Responsibilities

• Minimum Degree in Accountancy, partial/ professionally qualified in Accounting qualifications (ACCA, CIMA, CPA, ICAEW) or equivalent.
• At least 10 years of working experience.
• To have strong theoretical and financial reporting standards.
• Experience in Manufacturing & Plantation industries would be an added advantage.
• Highly committed and able to work independently within tight datelines.
• Meticulous and adaptive to changes with high accuracy.
• IT literacy is required for this position.
• Strong analytical skills.
• Ability to use SQL accounting system.

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Requirements:

• Minimum qualification of Degree in Property Management/Building or any other related fields with good academic results.
• Knowledgeable in Strata Management Act (2013) and all other acts / regulations relevant to property management
• At least 2 years’ experience in same related fields
• Good communication skills.

Job Description:

• Overall control on the implementation of operational procedures, system and management performance.
• Monitor collection of billing for service charges, assessment, quit rent, insurance premium, water charges, etc
• Any other job functions that may be assigned by the Management from time to time.

Perks & Benefits

• Commission and bonus
• Medical insurance

Job Purpose:

The Manager, Digitalization is pivotal in maximising revenue through strategic exploitation of digital platforms, ensuring the organisation is at the forefront of digital broadcasting innovation. This role is responsible for overseeing a team to optimise content for digital consumption, including streaming, concert recordings, and video on demand (VOD) services, to expand the organisation’s global reach and enhance its cultural impact.

Key Accountabilities:

1.Content Development

• Manage the scheduling, distribution, and archiving of digital content to ensure consistent availability and preservation.

2.Strategy and Plans

• Implement strategies to broaden global viewership and extend the organization's cultural reach beyond the confines of the physical venue.

3.Project and Team Coordination

• Lead the Digital and Broadcasting division to maximize revenue through digital platforms, ensuring high-quality audio-visual content production for competitive digital presence.

4.Budget Management

• Deliver all digital content activities / projects within the agreed budget.

5.Digital Management

• Manage all digital platforms channels to ensure information is updated accurately and on a timely basis.

6.Research and Analysis

• Develop and manage market research activities to identify feedback and sentiments by setting measurement parameters to ensure and assess campaign effectiveness to provide logical insights and actionable recommendations to the management.

7.Contract Management

• Plan the maintenance and monitoring of proper records of existing and new contracts (expenditure against approved contract value and change orders/variation orders/requisition) as to ensure compliance to the contract terms and conditions, agreed schedule, quality and HSE standards and cost.

8.Other Duties as Assigned by the Company

• Plan and execute all other duties as assigned by the company.

Generic Accountabilities:

1.Networking and Relationship Building

• Foster and sustain effective working relationships and rapport with the government authorities, business and management institutions, national and key industry players and service providers in order to keep abreast with latest development in the relevant markets and capitalize on insider status and strategic alliances to capture opportunities for new business ventures and enhance public confidence in the company business solutions, products and services.

2.Good Governance

• Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements in order to ensure conformance to the established Limits of Authority (LOA), policies and government regulations to safeguard company and shareholders’ interest, image and reputation.

3.Mindset, Behavior & Culture

• Develop and implement distinctive mindset, behavior and culture within the working team to achieve high work performance by adopting and implementing value interventions, tools and methodologies to promote and instill high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

4.Leadership & Capability Development

• Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs.

5.HSE Policies and Code of Conduct

• Communicate, interpret, and champion the execution of the objectives and provisions of the Health, Safety and Environment (HSE) policies and Codes of Conduct and Business Ethics (COBE) within the working team and undertake appropriate mitigation and/or intervention programs.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance

A. Leasing

• To source for new prospective tenants in Berjaya Times Square mall.
• To follow up on existing tenants' tenancy matters.
• Perform activities related to apartment rentals, move-ins and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects and preparing lease documents.
• Sourcing potential prospects to boost the business for the shopping mall.
• To negotiate and provide the best offer package of the tenancy agreement terms to the prospect.
• Liaise and coordinate with fit-out design teams, and provide advice to clients on the concept, positioning, layout, design and specifications of the Mall.
• Maintain good rapport with clients.
• To prepare quarterly marketing reports.
• To attend to retailers’ enquiries and propose relevant retail spaces by the theme. for the relevant floors.
• To conduct market surveys and research on the general and comparative information relating to new retail concepts, rental rates surveys and new development of shopping malls.
• To assist in approving tenants’ renovation plans before the commencement of works.
• To strategise and convert available retail spaces to increase revenue.
• To lead the Leasing team to work cohesively and to motivate teamwork.
• To work on joint venture projects for unique retail concepts on an ad-hoc basis.
  
  

B. Tenancy Administration 

• Responsible for the proper maintenance of the Tenancy Agreements and the Tenants’ files.
• To monitor that all relevant documentation for the new tenancies are properly documented and properly compiled.
• To look into the welfare of the tenants and owners and their valid requests.
• To ensure that all tenants comply with the shopping complex rules and regulations.
• To regulate the tenants’ request for amendments to the Tenancy Agreement.
• To liaise with the lawyers on issues concerning non-compliance to and or breach of the Tenancy Agreement.
• To assist in the approval of refund of renovation deposits and other relevant deposits.
• To work closely with the Advertising & Promotions team in assisting the tenants to create awareness and doing joint promotions in the mall 
  To ensure that all tenants comply with rental rebate conditions through constant monitoring.
• To ensure that all relevant notifications and circulation to tenants are timely and duly distributed
• To assist the Operations & Maintenance team to ensure that public amenities such as toilets, common areas, lights and escalators are maintained satisfactorily at all times
• To liaise with operations & Maintenance Dept and Security Dept on tenants’ complaints and operation matters 

Perks & Benefits

• Nearby public transport
• Medical insurance
• Annual l leave
• Personal development opportunities

職責：

• 管理櫃檯的日常運作，包括：

– 庫存管理：監控庫存變動，根據促銷和銷售預測訂購/補充庫存。

– 樓層管理。

• POS/發票、網購自提。
• 客戶服務。
• 預訂店內設施。
• 領導和管理客戶服務人員團隊以提供優質服務：

– 負責排班、評估績效、提供回饋、指導和激勵團隊。

– 成為品牌大使，擁有強大的現場影響力，確保團隊的安全。

• 維持高標準的儀容和符合我們品牌形象的得體行為。

– 增強店內體驗並最大限度地提高銷售轉換率。

– 處理客戶回饋並在必要時提供服務補救。

– 與經銷商建立定期聯繫並維持健康的關係。

• 管理店內公司資產：

– 保持視覺行銷和店內 POSM 保持最新狀態，並確保客房服務符合標準。

• 管理和執行店內活動：

– 與行銷部門密切合作，執行銷售和促銷活動。

– 主動提出建議以增加商店客流量。

• 根據商定的 KPI 追蹤和報告商店績效。
• 必要時協助領導安排、搭建攤位。

要求：

• 分鐘。 SPM 級別
• 分鐘。 3年零售/美容產業相關管理經驗
• 得體且積極的態度
• 個性開朗、外向、善於交際，具有良好的人際互動與客戶服務能力
• 精通 MS Office。
• 帶領團隊的經驗
• 願意在所有店內舉措和活動中以身作則
• 以結果為導向，適應力強，靈活，能夠在壓力和挑戰性的情況下很好地工作
• 按計劃輪換
• 活動管理經驗具有附加價值
• 能夠執行輪班工作，包括週末並願意在零售時間工作
• 地鐵站距離公司僅幾步之遙

津貼和福利

• 激勵和獎金
• 每月獎勵
• 附近的公共交通
• 中心位置
• 醫療保險
• 年假
• 病假
• 個人發展機會

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Summary

The Human Resources (HR) Manager plays a vital role in our company's success by overseeing all aspects of our employee lifecycle, from recruitment to retirement. You will be the strategic partner to our leadership team, ensuring we have a talented and engaged workforce that fuels our business goals.

Responsibilities:

• Talent Acquisition: Lead the recruitment process to attract, identify, and hire top talent. This includes developing job descriptions, managing applicant tracking systems, conducting interviews, and onboarding new hires.
• Employee Relations: Foster a positive and productive work environment by addressing employee concerns, mediating disputes, and ensuring compliance with labor laws and company policies.
• Benefits & Compensation: Administer and oversee employee benefit programs, including health insurance, retirement plans, and paid leave. Stay up-to-date on trends and recommend changes to optimize our benefits package.
• Performance Management: Work with managers to develop and implement performance management programs. This includes conducting performance reviews, providing coaching and development opportunities, and handling disciplinary actions.
• HR Compliance: Ensure the organization adheres to all federal, state, and local employment laws and regulations.
• Training & Development: Identify training needs and develop programs to enhance employee skills and knowledge.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field (preferred).
• Minimum 5 years of experience in a Human Resources generalist or management role.
• Strong understanding of employment law and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in HR information systems and software.

Benefits:

We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Summary

The Human Resources (HR) Manager plays a vital role in our company's success by overseeing all aspects of our employee lifecycle, from recruitment to retirement. You will be the strategic partner to our leadership team, ensuring we have a talented and engaged workforce that fuels our business goals.

Responsibilities:

• Talent Acquisition: Lead the recruitment process to attract, identify, and hire top talent. This includes developing job descriptions, managing applicant tracking systems, conducting interviews, and onboarding new hires.
• Employee Relations: Foster a positive and productive work environment by addressing employee concerns, mediating disputes, and ensuring compliance with labor laws and company policies.
• Benefits & Compensation: Administer and oversee employee benefit programs, including health insurance, retirement plans, and paid leave. Stay up-to-date on trends and recommend changes to optimize our benefits package.
• Performance Management: Work with managers to develop and implement performance management programs. This includes conducting performance reviews, providing coaching and development opportunities, and handling disciplinary actions.
• HR Compliance: Ensure the organization adheres to all federal, state, and local employment laws and regulations.
• Training & Development: Identify training needs and develop programs to enhance employee skills and knowledge.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field (preferred).
• Minimum 5 years of experience in a Human Resources generalist or management role.
• Strong understanding of employment law and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in HR information systems and software.

Benefits:

We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the
pioneer in advocating Cell Medicine to the public and it has done so for the past 10
years. Under the founder, Prof Carl Zhang’s leadership, the company offers
sophisticated products to improve cellular health and wellness, which includes Health
& Wellness devices, Food Supplements, Skin Care and Home Care products. In 10
years, we have reached more than 10 countries and currently have office set up in
countries like Singapore, Indonesia and Thailand to better serve our distributors and
customers.
Currently, our growing company is seeking to hire a Sales & Marketing Manager who
will be responsible for the following:

Responsibilities:

• Able to achieve company's sales goals and targets.
• Capable of developing a new team in addition to the company's primary client.
• To increase our current sales (month-to-month) by 30% in three months
• Develop revenue strategies and marketing campaigns
• Provide sufficient training for distributors to operate independently
• Compute the sales team's allocation based on the goals.
• Create comprehensive budgets and cost estimates
• Collaborate with operation and marketing communication departments
• Coordinating with international market and lead generation.
• Create short and long-term sales and marketing goals
• Evaluating costs and maintaining profit margins
• Maintain and expand customer feedback database and expand client base
• Client development is accomplished through motivation, counselling, and product knowledge education.
• Prepare a market study and conduct an analysis with the management team
• Able to perform various task and projects on an adhoc basis
• Keep good relationship with distributors and assist them to achieve company’s
  goals
• Produce reports as required by the upper management from time to time

Requirements:

• A bachelor's degree in sales and marketing, business or equivalence OR
  minimum 10 years of prior experience in sales and marketing in direct selling
  industry
• Proficient in Multi-Level Marketing (MLM) plans and system
• Having your own network team and resources in a different country
• Analytical and problem-solving skills for coming up with ideas to increase
  demand for products and services
• Time management and organization skills for planning and executing both large and small marketing projects and initiatives.
• Leadership skills to motivate team members and manage conflicts.
• Must own a car and a valid driving license
• Able to travel to outstation and other country as and when required
• Experience in planning and implementing sales strategies.
• Knowledge of MS Office mainly for reporting and documentation
• A track record of organizing successful product launches and events
• Good interpersonal, written and effective communication skills and adaptable
  communication style for interacting with team members, upper management
  and clients
• Good presentation skills

Job Description

• Motivate sales team to achieve sales target.
• To maintain the satisfactory level of existing client and open new market segment.
• Create and enhance brand awareness among consultant, architect, designer (new & existing).
• Organize marketing events (eg, roadshow / home deco / workshop).
• Strategize on promoting our product with various promotion method (eg, stock clearance / warehouse sales / season sales).
• To responsible on Social Media Marketing.

Job Requirement

• Candidate must possess at least Bachelor Degree’s in Marketing, Business Administration, Graphic Design, Interior Design, Advertising or equivalent.
• Required Language(s): Chinese, Malay, English.
• At least five (5) years’ experience above in related field.
• Candidate must have leadership skill to lead and train sales people.
• Creative and energetic.
• Experience in social media platform on sales and marketing.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Summary

The Human Resources (HR) Manager plays a vital role in our company's success by overseeing all aspects of our employee lifecycle, from recruitment to retirement. You will be the strategic partner to our leadership team, ensuring we have a talented and engaged workforce that fuels our business goals.

Responsibilities:

• Talent Acquisition: Lead the recruitment process to attract, identify, and hire top talent. This includes developing job descriptions, managing applicant tracking systems, conducting interviews, and onboarding new hires.
• Employee Relations: Foster a positive and productive work environment by addressing employee concerns, mediating disputes, and ensuring compliance with labor laws and company policies.
• Benefits & Compensation: Administer and oversee employee benefit programs, including health insurance, retirement plans, and paid leave. Stay up-to-date on trends and recommend changes to optimize our benefits package.
• Performance Management: Work with managers to develop and implement performance management programs. This includes conducting performance reviews, providing coaching and development opportunities, and handling disciplinary actions.
• HR Compliance: Ensure the organization adheres to all federal, state, and local employment laws and regulations.
• Training & Development: Identify training needs and develop programs to enhance employee skills and knowledge.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field (preferred).
• Minimum 5 years of experience in a Human Resources generalist or management role.
• Strong understanding of employment law and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in HR information systems and software.

Benefits:

We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Roles and Responsibilities 

• Provide strategic advice on areas of risk management, controls and governance to clients according to the relevant Framework, Standards and Best Practices.
• Deliver value added services to clients and demonstrate strong business acumen
• Improve sale revenue.  
• Lead and manage project team members to ensure proper execution of work and meeting the objective of the assignment within specified time frame.
• Review the work of the subordinates. 
• Assume highest standard of performance by providing guidance and training to the team members.
• Develop, sustain good client relationship and continue seeking new business opportunities.
• Liaise with senior management on project progress and present to Board members on final results.
   

Requirements:

• Candidates with recognized University Degree in Accounting/Finance/ Business Management/ and Law or related professional background i.e. ACCA, ICAEW, CPA, CIMA and etc.
• Preferably with Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Certified Risk Assessor qualifications. 
• Minimum 8 years of working experience in the related fields with at least 5 years of managerial level and those with prior working experience in the professional services firm will be added advantage.
• Good technical knowledge of the related Framework and Standards such as COSO, ERM and Malaysia Code of Corporate Governance. 
• Ability to speak and write well in English.
• Independent, resourceful and proven strong leadership that inspire and manage team members effectively. 
• Possess working experience in the field of compliance, specifically on Anti-Money Laundering and Terrorism monitoring.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities