Total 22 Customer Logistics Representative job vacancies in Bandar Puchong Jaya

Vitally is a leading manufacturer and supplier of Aluminium Home Products, artistic Eco Art Panel, and Aluminium Composite Panel in Malaysia and is headquartered in Muar, Johor. As a result of our commitment to the business over the years, we have successfully established ourselves as a trusted partner with property developers, interior designers and key players in the industry. As part of our commitment for continuous improvement and our business expansion plan, we are currently seeking energetic and dynamic candidates to join our team.

Responsibilities:

• Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
• Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
• Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
• Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
• Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions.
• Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
• Performs any other tasks and responsibilities within the Branch Operations as and when required.
   

Job Requirements:

• Candidate must possess at least a SPM/ STPM/ Diploma/ Bachelor's Degree in any field.
• At least 2 years' working experience in customer communication and sales coordination.
• Applicants must be willing to work for 5.5 days.
• Conversant in both spoken and written of Bahasa Malaysia and English.
• Proficient in Microsoft Office applications (especially Microsoft Excel).
• Details oriented with good interpersonal and communication skills.
   

Perks & Benefits:

• Attractive salary package with yearly salary increment and performance bonus
• Working with stable and well-established company
• Rewards and recognition such as long service award
• Provide on the job training
• Medical benefits
• Staff purchase discounts

Vitally 是馬來西亞鋁製家居產品、藝術生態藝術板和鋁複合板的領先製造商和供應商，總部位於柔佛州麻坡。由於我們多年來對業務的承諾，我們已成功成為房地產開發商、室內設計師和行業主要參與者值得信賴的合作夥伴。作為我們持續改進和業務擴展計劃承諾的一部分，我們目前正在尋找充滿活力和活力的候選人加入我們的團隊。

職責：

• 規劃和監控日常產品測量和安裝進度，確保按照客戶要求和公司標準及時交付。
• 與分包商和業主聯絡，安排產品測量和安裝服務，並不時更新相應的狀態。
• 準備與產品測量和安裝服務請求有關的所有相關文件，並及時將所有此類資訊更新到系統中。
• 確保客戶的請求、詢問、回饋和投訴得到記錄並及時解決。
• 確保從總部收到的所有貨物均符合客戶的訂單且狀況良好。
• 協調接收客戶退貨以及將過期材料/貨物處理回總部。
• 根據需要執行分支機構運作中的任何其他任務和職責。
  

工作要求：

• 候選人必須至少擁有任何領域的 SPM/ STPM/文憑/學士學位。
• 至少2年客戶溝通與銷售協調工作經驗。
• 申請人必須願意工作5.5天。
• 精通馬來語和英語的口語和書面語。
• 精通 Microsoft Office 應用程式（尤其是 Microsoft Excel）。
• 注重細節，具備良好的人際溝通與溝通能力。
  

津貼和福利：

• 具吸引力的薪資待遇，每年加薪和績效獎金
• 與穩定且信譽良好的公司合作
• 獎勵和認可，例如長期服務獎
• 提供在職訓練
• 醫療福利
• 員工購買折扣

Job Highlights

• Multicultural Environment
• Career Progression Opportunities
• Medical & Insurance Coverage

Job Description

About the Position 

This is a Full Time Permanent Position.

Key Responsibilities may include, and not limited to

• Contact registered shoppers / auditors in the Americas / Europe / Asia Pacific region to allocate evaluations & surveys
• Respond to shopper / auditor email enquiries
• Quality check online reports & surveys according to set service standards
• Assist in recruiting new shoppers / auditors in Americas / Europe / Asia Pacific region to boost database.

Requirements:

• Candidate must possess at least a Higher Secondary, STPM, ‘A’ Level, Pre-U, Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in any field
• Required language(s): Good Command of the English language
• Applicants must be willing to work in Petaling Jaya
• Excellent phone manner
• A hard working and dedicated approach
• Immediate start required
• Preferable to have experience in Customer Service (but not essential)
• Fresh graduates / entry level applicants are encouraged to apply

If you think you are the right person for this challenging and rewarding role, we’d love to hear from you. Please apply by sending your resume and cover letter online.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal development opportunities

We are currently looking for dedicated and passionate Sales Executive to join our team.

So what is your role about?

• You are important in arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling and conduct presentations to doctors, practice staff and nurses.
• You are needed in building and maintaining positive working relationships with medical staff and supporting administrative staffs and also keeping detailed records of all contacts
• We need you to identify sales leads and pitch goods and services to new clients.
• You will be needeed to plan work schedules and weekly and monthly timetables.
• This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, sales executives have their own regional area of responsibility and plan how and when to target health professions.
• You will reach (and if possible exceeding) quarterly sales targets and monitoring competitor activity and competitors' products.
• You will also need to prepare tender documentations.

   

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma,
  Marketing, Science & Technology, Engineering (Bioengineering/Biomedical) or equivalent.
• Required skill(s): good apprearence, knowledge of market, well planned and organized, Ability to Build New Relationship, Good Communication Skills.
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in PUCHONG.
• Preferably Junior Executives specializing in Healthcare - Pharmacy, Marketing or equivalent.
• Full-Time position(s) available.
• Must have own transport and willing to travel
   

What do we provide to you for you to succeed?

• You will be remunerated with Good Basic Salary up to RM 4,000 .00 based on experience
• Attractive High Commisions with High Sales track record !!!
• Your Medical & Dental Claims Are On Us.
• Provided with travel allowance, car allowance and meal allowance
• Mobile phone with data and line provided

Perks & Benefits

• Commission and bonus
• Travel Allowance / Car Allowance / Meal Allowance
• Central location
• Company trips
• Medical & Dental Insurance Claim
• Personal leave
• Personal development opportunities

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Function

Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Job Responsibilities

• Deliver excellent customer service and manage needs of customers through phone and emails.
• Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps.
• Report to Customer Service HOS and (or) Sales Manager.
• Perform office-based administrative duties whenever required by supervisor.
• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To participate NMM company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

• Possess Diploma or Degree qualifications or equivalent.
• 2 to 3 years related working experience in manufacturing industry is preferred.

Competency Requirements

• Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills.
• Basic knowledge on Microsoft Office software.
  SAP (added advantage).
• Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

Only shortlisted candidates will be notified

Compensation & Benefits

• 5 working days/ week
• Flexible working hours
• WFH on Friday
• Medical outpatient, Optical and Dental coverage (inclusive family members)
• Medical inpatient coverage
• Transport expenses benefit
• Free parking
• Meal allowance
• Motor/Vehicle Interest Subsidy
• House/Property Interest Subsidy
• Japanese Speaker Allowance
• First marriage incentive
• New born allowance
• Public Holiday (all in Malaysia calendar)
• High EPF Employer contribution up to 15%
• Annual salary increment
• 2x Bonus annually based on Performance KPI
• Well Organized Career Advancement Plan

Job Enquired:

• 6 days/week.
• Basic Salary RM2500/mth.(Probation 3 months, Adjustment salary once confirm)
• Ot, working performance allowance, Panel Dr, adjustment salary once confirm
• Location : No 8, Jln Utama 2/20, Tmn Perindustrian Puchong Utama, 47150 Puchong Selangor.

Requirements 

• Basic Knowledge of English and Chinese 
• Fresh graduate, willing to learn, polite, self-motivated, hardworking

Job scoop

• Issue bills, handle incoming call, serve customer, document checking, job arrangement.

Call with Ms Yunni Tel : 011-39064921 for interview.

Perks & Benefits

• Medical treatment
• Annual leave
• EPF,SOCSO,EIS

職位簡介

主要 – 以客戶為導向的服務代表充當聯絡人，準確且有效率地解決客戶可能面臨的任何新問題。確保卓越的服務標準並維持較高的客戶滿意度。

第二——有效管理大量數據，將數據轉化為訊息，將資訊轉化為洞察力。目標是插入、更新和維護準確的資料以確保順利運作。

工作職責：

• 有效管理來電，辨識並獲取客戶需求，實現客戶滿意度
• 處理投訴，限期提供適當解決方案並跟進確保解決
• 技術團隊與客戶之間的內部聯絡
• 解釋數據、分析結果並向管理階層和客戶提供持續報告
• 編譯、驗證準確性並檢查資料是否有缺陷或錯誤，如果可能，糾正任何不相容性
• 保存客戶互動記錄、處理客戶帳戶並歸檔文件

要求：

• 文憑或更高學歷
• 優秀的英語和馬來語溝通和寫作能力
• 精通電腦（Microsoft Office – Word、Excel 等）
• 良好的時間管理能力以及獨立工作和團隊合作的能力
• 提供培訓

津貼和福利

• 中心位置
• 免費小吃/歡樂時光
• 事假

職位要求：

• 6 天/週。
• 底薪 RM2500/月。
• 加班、工作績效津貼、Panel Dr、調整薪資一經確定
• 地點：No 8, Jln Utama 2/20, Tmn Perindustrian Puchong Utama, 47150 Puchong Selangor。

要求

• 英語和漢語基礎知識
• 應屆畢業生，樂於學習，有禮貌，有上進心，吃苦耐勞

工作獨家報道

• 開立帳單、處理來電、服務客戶、檢查文件、安排工作。

聯絡雲妮小姐電話：011-39064921進行面試。

津貼和福利

• 藥物治療
• 年假
• 公積金、社會保險、EIS

工作職能

協調客戶與內部部門之間的關係；處理訂單、準備信件並滿足客戶需求，以確保客戶滿意。

工作職責

• 透過電話和電子郵件提供卓越的客戶服務並管理客戶的需求。
• 與內部部門協調，確保順利安排送貨至客戶上門。
• 向客戶服務 HOS 和（或）銷售經理報告。
• 在主管要求時履行辦公室行政職務。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、定價/發票查詢等。
• 透過澄清客戶的投訴來解決產品或服務問題；確定問題的原因；選擇並解釋解決問題的最佳方案；加快修正或調整；跟進以確保解決。
• 根據指定參加 NMM 公司活動（5s、安全、環境與能源、預算計劃、ISO 文件等）。

工作要求

• 擁有文憑或學位資格或同等學歷。
• 有2至3年製造業相關工作經驗者佳。

能力要求

• 客戶服務技能：專注、同理心、耐心和一致性、說服力、專業的電話禮儀和溝通技巧、商務寫作技巧。
• Microsoft Office 軟體的基本知識。
  SAP（附加優勢）。
• 態度良好、熱情、負責、值得信賴、有道德、注重目標。

只有入圍者才會被通知

薪資與福利

• 5個工作天/週
• 彈性的工作時間
• 週五在家辦公
• 門診醫療、眼科和牙科保險（包括家庭成員）
• 醫療住院保險
• 交通費補助
• 免費停車場
• 伙食補貼
• 汽車/車輛利息補貼
• 房屋/物業利息補貼
• 講日語的津貼
• 初婚獎勵
• 新生兒津貼
• 公休日（全部以馬來西亞日曆為準）
• 高 EPF 雇主繳款高達 15%
• 每年加薪
• 根據績效 KPI 每年 2 倍獎金
• 組織良好的職涯發展計劃

關於我們：

iStore iSend 是一家端到端履行解決方案供應商，提供無縫的全通路體驗。我們的使命是超越商業限制，為東南亞的客戶及其客戶帶來微笑。

在 iStore iSend，我們不只是一家公司；我們也是一家公司。我們是一個由充滿熱情的個人組成的社區，致力於徹底改變倉庫和電子商務履行行業。我們致力於提供尖端解決方案，重新定義可能性的界限，我們為此感到自豪。從我們默默無聞的起步到成為市場參與者，我們的旅程一直受到對卓越的不懈追求和對創新的熱情的推動。

為什麼加入我們：

• 有目的的創新：加入有目的的創新團隊。在 iStore iSend，我們相信科技應該服務於更大的利益。您在這裡的工作將為對生活產生積極影響的解決方案做出貢獻。
• 持續學習：透過 iStore iSend 實現個人和專業成長。我們投資於您的發展，提供學習機會，讓您保持在產業的前沿。
• 授權協作：在重視您獨特視角的環境中工作。 iStore iSend 鼓勵開放式協作，確保您的聲音被聽到並確保您的貢獻產生真正的影響。
• 領導機會：掌控您的職涯軌跡。 iStore iSend 為雄心勃勃的個人提供了一個擔任領導角色的平台，塑造我們公司和行業的方向。
• 充滿活力的文化：讓自己沉浸在充滿活力和活力的文化中，慶祝多樣性並培養創造力。在 iStore iSend，您的個性得到彰顯，為打造令人興奮和充實的工作場所做出貢獻。

工作亮點：

• 這是一個全職混合業務開發角色，可以靈活地進行一些遠端工作。
• 獲得特定地區的實務經驗，為我們品牌的本地和全球影響力做出貢獻。
• 這是您學習、成長並積極為我們的業務策略做出貢獻的機會。

你會做什麼：

• 透過實現目標和實施策略措施來推動銷售成功。
• 進行有效的潛在客戶開發活動以擴大我們的客戶群。
• 識別市場潛力並根據新市場增加客戶名單。
• 管理從勘探到交易完成的整個銷售流程。
• 透過清晰的溝通和細心的管理培養積極的客戶關係。
• 準備有影響力的銷售資料和報告。

您需要什麼：

• 商業、行銷或相關領域的學士學位。
• 應屆畢業生或1-2年銷售經驗。
• 在倉庫履行、物流或電子商務方面擁有豐富的銷售經驗。
• 強大的談判技巧，具有超額完成目標的記錄。
• 優秀的溝通、人際溝通和分析能力。
• 能夠獨立工作、確定任務優先順序並有效管理時間。
• 願意出差參加客戶拜訪和行業活動。
• 適應快節奏的工作環境。
• 英語流利；其他語言優先。
• 商務旅行需要有效的駕駛執照。

津貼和福利

• 中心位置
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 回扣
• 定期的團隊聯誼活動和津貼

About Us:

iStore iSend is an end-to-end fulfilment solution provider that offers a seamless omnichannel experience. Our mission is to transcend the limits of commerce, bringing smiles to both clients and their customers in Southeast Asia. 

At iStore iSend, we're not just a company; we're a community of passionate individuals dedicated to revolutionizing the warehouse and e-commerce fulfilment industry. We take pride in our commitment to delivering cutting-edge solutions that redefine the boundaries of what's possible. From our humble beginnings to becoming a player in the market, our journey has been fueled by a relentless pursuit of excellence and a passion for innovation.

Why Join Us:

• Innovation with Purpose: Join a team that innovates with a sense of purpose. At iStore iSend, we believe that technology should serve a greater good. Your work here will contribute to solutions that positively impact lives.
• Continuous Learning: Grow both personally and professionally with iStore iSend. We invest in your development, providing learning opportunities that keep you at the cutting edge of the industry.
• Empowered Collaboration: Work in an environment that values your unique perspective. iStore iSend encourages open collaboration, ensuring that your voice is heard and your contributions make a real difference.
• Leadership Opportunities: Take charge of your career trajectory. iStore iSend provides a platform for ambitious individuals to take on leadership roles, shaping the direction of our company and the industry.
• Dynamic Culture: Immerse yourself in a dynamic and vibrant culture that celebrates diversity and fosters creativity. At iStore iSend, your individuality is celebrated, contributing to a workplace that is both exciting and fulfilling.

Job Highlight:

• This is a full-time hybrid Business Development role with flexibility for some remote work.
• Get hands-on experience for specific regions, contributing to our brand's local and global presence.
• This is your chance to learn, grow, and actively contribute to our business strategy.

What You Will Do:

• Drive sales success by achieving targets and implementing strategic initiatives.
• Conduct effective lead-generation activities to expand our client base.
• Identify market potential and increase the client list based on the new market.
• Manage the entire sales process from prospecting to deal closure.
• Foster positive client relationships through clear communication and attentive management.
• Preparing impactful sales materials and reports.

What You Will Need:

• Bachelor's degree in business, marketing, or related field.
• Fresh graduate or 1-2 years of sales experience.
• Proven sales experience in warehouse fulfillment, logistics, or e-commerce.
• Strong negotiation skills with a track record of exceeding targets.
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Willingness to travel for client visits and industry events.
• Adaptability to a fast-paced work environment.
• Fluency in English; additional languages a plus.
• A valid driver's license is required for business travel.

Perks & Benefits

• Central location
• Flexible working hours
• Hybrid work arrangement ( 3days WFH)
• Competitive perks : fixed allowances, shell card, earned wages access (EWA), flexi-benefit and etc
• Accelerated growth, education, conferences and various trainings
• Attractive sales commission scheme
• Regular team bonding activities
• Innovative, young, dynamic and friendly colleagues

Responsibillites & Requirments

• 开运费单(autocount)
• OR /PV key in 
• 处理货款汇率
• 登记客户资料
• 销账发流水账
• 有关财务一切事宜以及协助公司团队的其他事宜。

Perks & Benefits

• Nearby public transport
• Regular team activities
• Personal leave
• Personal development opportunities

上班时间: 周一到周六，周六在家上班留意手机回复 9am -6pm 
LOCATION : KELANA JAYA BUSINESS CENTRE

Interested candidates please contact us: +60 10-279 4626

Responsibillites & Requirments

• 开运费单(autocount)
• OR /PV key in 
• 处理货款汇率
• 登记客户资料
• 销账发流水账
• 有关财务一切事宜以及协助公司团队的其他事宜。

Perks & Benefits

• Nearby public transport
• Regular team activities
• Personal leave
• Personal development opportunities

上班时间: 周一到周六，周六在家上班留意手机回复 9am -6pm 

Interested candidates please contact us: +60 10-279 4626

• Position: Customer Service Officer.
• Salary: RM 3000-4000.
• Location: 5-day week; Section 51,Petaling Jaya.

Chrisjac Recruitment are currently seeking a capable Customer Service professional for an established direct selling company who are pioneer in health and nutritional products across the Asia-Pacific region. The position of Customer Service Officer will be based at their corporate head office in Petaling Jaya.
About the job
As a Customer Service Officer, you will be required to provide a professional and courteous service to all distributors and direct customers.
The duties and scope of works will be:

• Manage service counter operations and interface with external and internal customers; handle queries from customerson back office matters.
• Handling daily orders and handle cash and all methods of payment from walk-in customers
• Liaise and coordinate with customers and courier service provider on delivery of products.  
• Provide information and advice on products,promotions and marketing activities. 
• Maintain complete and accurate records of all customers queries to ensure continuity of service.

The candidate

• Female preferred; age 23-35. Outgoing personality.
• Minimum SPM/UEC; however Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
• One to two years of relevant experience in customer service role,especially in healthcare industry; experience in the MLM industry will be an asset.
• Good communication and interpersonal skills.
• Good command of English plus conversant in BM, Chinese dialects/Mandarin.
• Mandarin speaking is highly desirable as this role requires dealing with large number of Mandarin speaking customers.

To be successful in this role, you must have keen interest and passion in nutrition/health food/products.  
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.  

Apply for the job
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture