Total 33 Customer Experience Manager job vacancies in Penang

ROLES & RESPONSIBLITIES:

1) Assist in organize, plan, oversea and direct electrical projects for construction

2) Assist in perform and disseminate relevant information to various departments related to the project.

3) Assist in monitor project progress and maintain project schedule

4) Provide technical back-up service to the company which shall include develop project budget and track project costs according to contractual obligations and technical support to clients if required.
 

AUTHORITIES:      

1.     To fix technical problems reported by customer

2.     Perform routine preventive maintenance services at customer’s site

3.   To amend the drawings according to customer requirements

COMPETENCE REQUIREMENTS:

1) Work Experience : 3 years experience in handling site work

2) Professional Qualification : Diploma in Electronic / Electrical Engineering

3) Skills :-
a)    Able to communicate with sub-contractor and customer
b)    Troubleshooting and repair of electronic equipments

c)     Autocad, knowledge in drafting, basic measuring and design skills
d)    Able to work independently

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

!!!WE WANT YOU!!!

Homestay Customer Service

Working hours: Full time 6 days a week

Chill and fun environment

Job Descriptions:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

！！！我们需要你！！！

工作时间：一个星期六天制

轻松的工作环境，年轻的氛围

有上进心，刻苦耐劳

工作范围：

• 处理客人在网上的booking 和 inquiry
• 协助客人办理入住和退房
• 及时解决客人入住期间的要求、问题
• 懂得基本家居维修知识，例如：换灯泡。
• 以专业和礼貌对待每一个顾客
• 协调办公室活动和运营，确保效率和符合公司政策
• 管理电话和通信（电子邮件、信件、包裹等）
• 支持预算编制和簿记程序
• 更新包含人员、财务和其他数据的记录和数据库

工作要求：

• 有无经验皆可，有工作经验优先，也将提供训练
• 精通 中，英 语沟通及书写能力
• 精通基本的Microsoft Excel 及电脑操作
• 具备独自完成工作能力
• 具备细心，耐心 与 肯学的心
• 另外提供佣金，津贴 & 股份奖励
• 需拥有自己的交通工具
• 时间管理
• 良好的人际交往能力和自律能力
• 以客户为导向，积极进取
• 能够在很少的监督下保持较高的工作水平
• 能够在周末和公共假期工作
• 处理简单的会计工作

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

Responsibilities

• Coordinate and monitor construction works as per contract specifications and standards to ensure procedures are followed and materials used conform to specification and standard
• Keep accurate records of project activities, including daily reports, progress photos, and change orders
• Ensures all construction works are carried out in right sequence and well- coordinated.
• Ensure all necessary permits and approvals are obtained and maintained throughout the project
• Ensure all necessary permits and approvals are obtained and maintained throughout the project

Requirements

• At least 8 years work experience in interior design renovation field and computer literate
• Experienced in site management and relationship with all levels
• Excellent command of English & Bahasa Malaysia
• Possess own transport

Job location based in Penang, Malaysia. Candidate based in other state are welcome to apply!

Responsibilities

• Overall project management which includes but not limited to planning, implementation, execution and completion of sections of project to ensure successful completion of the project.
• Coordination of multi-disciplinary works within a project including handling project planning, budget and cost control, safety and quality system implementation.
• Provide feedback / presentation regarding project progress to senior management.
• Focus on the successful delivery of the project and manage all aspects of the construction programme
• Follow up with relevant authorities and consultants on approval of land matters, proposed layout, building plan, design proposals, tender documentation etc
• Lead and coordinate work amongst the project team

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil/Construction/Structure/Architecture) or equivalent.
• At least 10 years work experience in interior design renovation field and computer literate
• Willingness and competency to perform as part of a tight-knit team.
• Excellent command of English & Bahasa Malaysia

Job location based in Penang, Malaysia. Candidate based in other state are welcome to apply!

Overview:
As a Loan Manager, you will be responsible for overseeing the loan process from application to closing. You will ensure that all loan applications are processed efficiently and accurately, while adhering to company policies and regulatory requirements.

Responsibilities:
1.    Loan Processing: Manage the loan application process, including reviewing applications, verifying documentation, and ensuring compliance with lending policies and regulations.
2.    Customer Service: Provide excellent customer service to borrowers by addressing inquiries, resolving issues, and guiding them through the loan process.
3.    Risk Assessment: Assess the creditworthiness of loan applicants by analyzing financial information, credit reports, and other relevant factors.
4.    Collaboration: Work closely with underwriters, loan officers, and other team members to facilitate timely loan approvals and closings.
5.    Documentation: Maintain accurate records of loan transactions and documentation, ensuring completeness and compliance with internal and external requirements.
6.    Training and Development: Stay updated on industry trends, regulations, and best practices, and provide training to staff as needed.
7.    Performance Monitoring: Monitor key performance indicators (KPIs) related to loan processing efficiency, quality, and customer satisfaction, and implement improvements as necessary.
8.    Reporting: Prepare regular reports on loan activity, pipeline status, and performance metrics for management review.
9.    Compliance: Ensure adherence to all relevant laws, regulations, and company policies governing lending activities.

Qualifications:
1.    Bachelor's degree in finance, business administration, or related field (preferred).
2.    Previous experience in loan processing, underwriting, or related roles.
3.    Strong understanding of lending practices, regulations, and compliance requirements.
4.    Excellent communication and interpersonal skills.
5.    Detail-oriented with strong analytical and problem-solving abilities.
6.    Proficiency in relevant software applications (e.g., loan origination systems, Microsoft Office suite).
7.    Able to speak and write Chinese.

*Additional Requirements (if applicable):
1.    Certification in mortgage lending or related field (e.g., Certified Mortgage Banker, Certified Loan Officer).
2.    Familiarity with specific loan products or markets (e.g., residential mortgages, commercial loans).

Benefit:
1.    Competitive salary as Compensation benefits, bonuses, commissions or performance incentives.
2.    Comprehensive benefits: Includes health, dental and vision medications coverage.
3.    Flexible work schedules, remote work opportunities,.
4.    Paid time off, annual leave, holidays
5.    Support work-life balance initiatives, flexible arrangements.
6.    Professional development and growth:
7.    Training programs, supporting continuous learning and skills development.
8.    Corporate events or team building activities.
9.    Technology and resources: Technology infrastructure and resources to support employee roles.

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review

JOB REQUIREMENTS

• At least Post Graduate Diploma in the field of Culinary Arts, Food Management, Food Science, Food Management, Food Technology or other relevant courses.
• At least 2 years of working experience in the related field is preferred for this position.
• Only Malaysian Citizens and PR need to apply.

JOB RESPONSIBILITIES

• Provide excellent food quality and service to maximize outlet profitability.
• Monitor staff’s attendance, leave, attitude and performance.
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Comply with all health and safety regulations.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.

ADDITIONAL INFO

• We open for Service Crew position also.
• Kindly contact HR for other inquiries: 0122914110

JOB BENEFITS

• Attractive Incentive & Allowance
• Annual increment & bonus.
• Uniform & meal provided.
• Hospitalization & Surgical insurance for medical purpose.
• Medical chit/card at panel clinic for medical purposes.
• EPF, SOCSO & EIS.
• Overtime (OT)
• Career development 

JOB REQUIREMENTS

• At least Post Graduate Diploma in the field of Culinary Arts, Food Management, Food Science, Food Management, Food Technology or other relevant courses.
• At least 2 years of working experience in the related field is preferred for this position.
• Only Malaysian Citizens and PR need to apply.

JOB RESPONSIBILITIES

• Provide excellent food quality and service to maximize outlet profitability.
• Monitor staff’s attendance, leave, attitude and performance.
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Comply with all health and safety regulations.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.

ADDITIONAL INFO

• We open for Service Crew position also.
• Kindly contact HR for other inquiries: 0122914110

JOB BENEFITS

• Attractive Incentive & Allowance
• Annual increment & bonus.
• Uniform & meal provided.
• Hospitalization & Surgical insurance for medical purpose.
• Medical chit/card at panel clinic for medical purposes.
• EPF, SOCSO & EIS.
• Overtime (OT)
• Career development 

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review

Job Main Responsibilities:

• To carry out and managing day-to-day operations to ensure efficiency productivity.
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
• Manage supply chain.
• Developing Operations procedures.
• To collaborate on team member training and coaching opportunities.
• To oversees Engineering team to ensure zero down time on machine or equipment at all time.
• To provide direction and motivation to production personnel focusing on safety, quality, efficiency, cost, and morale according to Company’s policies.
• To maintain good relations with suppliers to assure best pricing and quality.
• To maintain good proper recording and reporting is carry out by all related parties.
• To implement short and long term corrective actions for manufacturing problems.
• To assure that all production floors are run efficiently in order to maximize productivity at lowest cost possible, and consistently meeting budgetary and production planning inventory goals while achieving the highest quality standards.
• Planning and organising production schedules.
• Assessing project and resource requirements.
• Creating a timescale for production.
• Determining quality control standards and ensuring products are produced on time or projects completed within the deadline.
• Overseeing production processes.
• Supervising the work of junior staff.
• Develop or update standard operating procedures and best practices for production operations.
• Ensure safety measures are procedures are followed to reduce unexpected incidents and hazards.
• To carry out such duties as the Company may from time to time direct.

Job Requirements:

• Degree in production management, operations management, or similar.
• Ability to confidently and proactively supervise production teams.
• Knowledge of procuring materials, equipment, and labour needed throughout the production process.
• Competence with computer-based administration, record-keeping, and procurement systems.
• Ability to work independently under minimum supervision.
• Good communication and interpersonal skills.
• Availability to work extended hours to meet deadlines, when necessary.
• Knowledge of engineering and contruction related to steel is an advantages.
• Able to work under preassure.

Perks & Benefits:

• Commission and bonus
• Personal leave
• Open culture
• Personal development opportunities

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review

Requirements

• Minimum Diploma/ Degree in Business Administration/ Human Resource Management or its equivalent.
• Preferred candidate with relevant working experiences for at least 5 years as senior role with supervisory skills.
• Essential knowledge in Malaysian Employment Laws.
• Ability to work under pressure by working along with all staff including Management Team.
• MUST able speak MANDARIN or local dialects and interact with all levels of people.
• Meticulous, accurate in work and able to maintain strict confidentiality of information.
• Those be able to join within 1 - 2 months will be added advantage.

Responsibilities

• Responsible for the full spectrum of HR, Payroll and Admin functions.
  Review Company's policy, Standard operating procedure and Compensation & Benefit from time to time and propose for revisions/ improvement when necessary.
• Prepare/ review and ensure payrolls done by subordinates are accurate and on time payment (staff headcount approx. 200).
• Liaise with labour department and other relevant government bodies, ensure on time statutory submission and payment such as EPF, Socso/ EIS, PCB, HRDF etc.
• Prepare/ review monthly tax deduction(MTD), yearly EA Form and Form E.
• Prepare/ review all types of HR and payroll related documents and letters.
• Check and verify employees’ leave records via E-Leave system and attendance sheets.
• Handle employees' disciplinary issues in accordance with Employment Act.
• Ensure employees’ personal files and system database are properly maintained and updated.
• Ensure employees' appraisal program is properly carried.
• Liaise with insurance agency on Group Insurance, Sosco coverage and claims.
• Liaise with panel clinics on updating staff list, billing or any other related matters.
• Handle recruitment and conduct orientation for new hires.
• Handle staff development training program and HRDCorp. claims.
• Supervise general office administrative duties and responsibilities.
• Any other duties as assigned by Management.

Interested candidates are invited to submit your application online or email with a detailed resume and recent photograph.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance

Job Summary:

As the O&M Manager, you will play a pivotal role in leading and managing a team to ensure the seamless operations of solar power systems. Your responsibilities will encompass executing daily, weekly, and monthly activities, analyzing clients' energy usage, offering tailored solutions, scheduling preventive and predictive maintenance, ensuring compliance with OEM requirements, and coordinating with OEM vendors.

Key Responsibilities:

- Execute daily, weekly, and monthly activities for the smooth operation of solar power systems.

- Analyze clients' energy usage and provide bespoke solutions.

- Schedule and execute preventive and predictive maintenance.

- Ensure compliance with OEM requirements and warranties.

- Coordinate with OEM vendors for equipment maintenance.

- Record and report faults, deficiencies, and occurrences.

- Provide timely review reports and constructive feedback.

Skills and Qualifications:

- 5 to 10 years of relevant work experience.

- Bachelor’s degree in electrical engineering.

- Wireman license PW2 is an added advantage.

- Knowledge of Suruhanjaya Tenaga Malaysia and standard design/construction practices.

- Strong communication and interpersonal skills.

- Demonstrable ability to multi-task and adhere to deadlines.

Send your resume to recruitment@nefinco.com

Perks & Benefits

• Casual dress code
• Regular team activities
• Company trips
• Medical insurance

!!!WE WANT YOU!!!

Homestay Customer Service

Working hours: Full time 6 days a week

Chill and fun environment

Job Descriptions:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

！！！我们需要你！！！

工作时间：一个星期六天制

轻松的工作环境，年轻的氛围

有上进心，刻苦耐劳

工作范围：

• 处理客人在网上的booking 和 inquiry
• 协助客人办理入住和退房
• 及时解决客人入住期间的要求、问题
• 懂得基本家居维修知识，例如：换灯泡。
• 以专业和礼貌对待每一个顾客
• 协调办公室活动和运营，确保效率和符合公司政策
• 管理电话和通信（电子邮件、信件、包裹等）
• 支持预算编制和簿记程序
• 更新包含人员、财务和其他数据的记录和数据库

工作要求：

• 有无经验皆可，有工作经验优先，也将提供训练
• 精通 中，英 语沟通及书写能力
• 精通基本的Microsoft Excel 及电脑操作
• 具备独自完成工作能力
• 具备细心，耐心 与 肯学的心
• 另外提供佣金，津贴 & 股份奖励
• 需拥有自己的交通工具
• 时间管理
• 良好的人际交往能力和自律能力
• 以客户为导向，积极进取
• 能够在很少的监督下保持较高的工作水平
• 能够在周末和公共假期工作
• 处理简单的会计工作

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture