Total 25 Command Center Analyst job vacancies in D14 Geylang, Eunos

Responsibilities:

This role will be responsible for a variety of data center functions, including:

• Assist with incident, change, and problem management
• Manage Data Centre inventories – equipment, testers, consumables, etc.
• Fault troubleshooting and rectification
• Support Planned Activities such as network / facilities upgrade, new installation
• Maintain documentation / records, procedures and communication
• Manage & Supervise subcontractors and third-party vendors
• Project Management for special network & facilities implementation
• Compliance with standards of Data Center – PCI-DSS & ISO27001
• Implement physical security access control
• Handle customers’ requirement such as delivery acceptance, remote hand supports, etc.
• Handle customers’ order such as provisioning of cages, racks and cross connects
• Monitor and supervise data centre facilities maintenance
• Review and improve operational processes
• Able to perform day and night shift duty
• Work directly with the Global Service Operations Center, Global Service Desk, Security, and Facilities Management teams to maintain data center hosting integrity, during provisioning and troubles resolution
• Work closely with various departments such as DC Engineering, Sales and Finance
• Work closely with colocation clients to ensure their remote hand requests are carried out & met
• Work closely with security and facility team to deliver good customer experience and to ensure our SLAs are met

Requirement:

• Degree or Diploma in Engineering, Data Centers, Telecommunication, IT discipline
• 2 - 4 years’ experience in Data Centers or similar environment experience.
• Knowledgeable of building facilities Electrical & Mechanical (HVAC, CCTV, security access, BMS Fire protection system).
• Knowledge of PCI-DSS & ISO 27001
• Relevant network certifications (e.g. CCNA, CCNP)
• Establish and maintain effective working relationships with peer groups and key internal stakeholders and maintain agreed external stakeholders relationships relevant to the achievement of business objectives
• Knowledge of test equipment such as circuit tester, Optical Power Meter etc.
• Knowledge in using Data Center Infrastructure Management Systems & Building Management System
• Project & Inventories Management
• Strong process, procedural, analytical and problem-solving skills
• Good customer facing skills
• Able to works shifts and under minimum supervision
• Able to work independently and under stress
• Excellent interpersonal, influencing and negotiation skills.
• Excellent written and verbal skills required
• Able to do shift work (12 hours)

Job Description

1

Provide support and trouble shoot application issues

2

Perform unit and integration software testing

3

Gather and understand the business requirements and translate to Functional Specifications

4

Walkthrough of Functional Specifications with users, development and technical teams

5

Produce Test Scenarios targeting all business requirements

6

Person in charge of all requirements/functional specs clarifications

7

Develop web based applications based on specifications

8

Conduct defect analysis during UAT

9

Coordinate and liaise with relevant parties for project related items

Requirements

1

Degree in Information Technology, Engineering, Computer Science or related disciplines

2

At least 5-7 years experience as System Analyst

3

Strong analytical and problem-solving skill.

4

Able to work in fast paced and challenging environment

5

Able to learn and adapt quickly to new skill and technology

6

Good communication, presentation and inter-personnel skills.

7

Must be a team player as well as able to work independently

8

Strong techno-functional skills required:

* Proven experience in requirement gathering and documenting them

* Experience in conducting User Acceptance Test and User Training

* Good in documentation example: Technical design, User manuals, FAQ etc

* Handle users' requests and Application support

* Good understanding of programming and coding standards

* Proficient in developing Web based applications using .NET and MVC 5

* Proficient in SQL programming in MS SQL 2016 and performance tuning

* Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)

* Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later

* Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library

* Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap

* Working knowledge with VS 2015 and TFS

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JOB FUNCTION AND RESPONSIBILITY

• Provide quality technical reports and solutions to customers and team
• Troubleshoot technical problems
• Develop and conduct quality assurance checks
• Ensure Workplace Safety and Make Ready to Work Preparations
• Plan & Review pest management operations
• Plan and provide technical training
• Manage Client’s request
• Any other duties as and when assigned

REQUIREMENT

• Degree in Entomology or Bachelor of Science specialization in Environment Biology or related field is a MUST
• Minimum 1year relevant work experience in pest management industry
• Good interpersonal communication skills with strong motivation for personal and team achievement
• Strong oral and written communication skills
• Well organized, independent, meticulous and ability to multitask

What this job involves

JLL Data PMO team’s mission is to enable our team and clients to make data driven decisions based on the business insights from various sources of data. The Data Analyst is a key part of this mission and will play a crucial role in Regional Data Program initiatives. The role requires a competency in Smartsheet which is the foundational tool for data gathering and reports. In addition the role is expected to understand the overall business process and have analytical skills to visualize the insights required by stakeholders.

Responsibilities include:

• Working with business line owners to develop requirements, define success metrics, manage and execute analytical projects, and evaluate results.
• Acting as POC for Smartsheet and relevant reports and dashboards in google platform (Plx)
• Developing Smartsheet forms, reports and dashboard from information gathered from a variety of internal and external sources.
• Translating stakeholders requirements and questions and providing solutions through reports and dashboards.
• Driving Data Quality and Governance in multiple sources
• Understanding the overall business process and developing process maps for data programs
• Maintenance of key reports and dashboard as part of BaU.
• Continuous improvement on data gathering, analytics and the overall process.
• Produce dashboards which are fit for purpose and provide insight and narrative to the end-users based on data and to support reporting to management groups.
• Training end-users on new tools, reports and dashboards.
• Troubleshooting the reporting database environment and reports.

The incumbent will be responsible for the successful implementation, support, and maintenance of our Oracle ERP system and other business applications. In addition, he / she will play a key role in ensuring our systems align with the organization's process standardization, corporate policies, and compliance regulations.

Accountabilities & tasks:

System Analysis:

• Analyse and evaluate existing and proposed systems for technical and business suitability.
• Conduct business process walkthroughs and gather requirements.
• Develop solutions to address system issues and problems.
• Collaborate with internal and external teams to resolve complex technical challenges.

System Implementation:

• Design and configure systems to meet business needs.
• Perform comprehensive testing to ensure system functionality and stability.
• Lead the implementation process for assigned modules, ensuring a successful rollout.
• Develop and maintain standard operating procedures and user documentation.

System Support:

• Provide first-tier support to users, troubleshooting and resolving application issues.
• Deliver training programs to educate users on system functionalities and best practices.
• Work with user departments to understand their needs and ensure optimal system performance.
• Manage projects and vendors for small-medium complexity initiatives.

Job Requirements:

• Degree in Information Technology (Information Systems) or equivalent.
• Candidates must possess at least 3 years of experience in Oracle eBusiness Suite R12 ERP functional knowledge.
• Knowledge in Oracle Field Service and Oracle Service Contracts modules are highly advantages.
• Good Inter-personal communication skill.

RESPONSIBILITIES:

• Provide Salesforce administrator support, focusing on the Lighting version.
• Act as a liaison between the business units and the application support team, collaborating closely with technical architects.
• Collaborate with the application support team and vendors to deliver timely support to users, addressing issues, queries and enhancements across the multiple countries.
• Engage with users and application support team to gather and analyse requirements, proposing solutions that align with business processes and meet functional needs.
• Ensure standardization across countries while continuously identifying ways to enhance system capabilities and functionalities.
• Lead automation and digitalization projects, working alongside users, the application support team, and vendors.
• Validate functionality with developers and facilitate user acceptance testing.
• Coordinates releases and provide post Go-Live support, including preparing training documentation and conducting training sessions.
• Stay informed about periodic application releases, advising both the application support team and business stakeholders on relevant enhancements and features.

REQUIREMENTS:

• Diploma or Bachelor's degree in Computer Science, Information Systems or a related field.
• 3-5 years of experience as a Business Analyst, preferably within the financial services industry.
• Previous experience as a Salesforce system administration is highly advantageous.
• Familiarity with project lifecycle methodologies.
• Demonstrated willingness to learn and adapt to new features and updates within Salesforce.
• Exceptional interpersonal skills with ability to effectively manage stakeholders.
• Strong analytical and problem-solving skills.
• Self-driven with positive attitude and a collaborative approach to teamwork.
• Ability to work independently with minimal supervision.
• Excellent time management skills, capable of efficiently prioritizing tasks to meet deadlines.
• Clear and concise written and verbal communication skills.

Experience in Automation testing using Selenium.

Good with Java programming.

Prior experience working in agile environment.

Must be good at manual testing.

- Determining the test scope for functional and regression tests based on project documentation - Be able to manage automation and manual testing tasks, under supervision of Singapore - management - Analysis, triage and defects tracking - Tracking, gathering and publication of regular status reports (reporting) - Proactively identifying and escalating risk and issues to leads, managers and stakeholders

The contracted staff shall be responsible for the following:

a. Prepare Variation Agreement (VA) documents for Change Requests (CRs) and seek approval from Authority.

b. Maintain the master CR lists and provide support for CR prioritisation discussions, and consolidate variation requirement of CRs to prepare for the variation to CR purchase orders.

c. Monitor the activities to ensure CR are implemented within agreed implementation timeline.

d. Validate all quarterly and monthly KPI for CRs, PR (Problem Report), SR and Customer Satisfaction Survey are met, going through evidences provided, and submit a report to Authority on the validation.

e. Propose, document and implement improvements to the current work processes to achieve increased efficiency and effectiveness or tighten audit issues in delivering the maintenance support services.

f. Any other tasks as assigned by the Authority. a. The candidate(s) should possess at least a Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Pre-requisite for Analyst Programmer

Education Qualification

· The candidate(s) should possess at least a Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

a. Good knowledge of information technology.

b. Good planning and coordination skills.

c. Strong writing, verbal communication and presentation skills.

d. Good team player, responsible and conscientious.

e. Resourceful, independent, responsive and pro-active.

f. Proficiency in Office productivities suites such as Microsoft Office.

g. Competent in applying Microsoft Excel functions.

Required Working Experience

a. At least 1 year of working experience in information technology.

b. Experience in SG Government projects is preferred.

Security Clearance Requirement

· The candidate is required to be a Singaporean and he/she will be subject to security clearance before commencement of service.

Key Responsibilities:

• Perform impact analysis on Project scope and document proposed solution and estimated required effort.
• Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.
• Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.
• Define and ensure traceability from functional specifications to business requirements.
• Ownership of the creation of functional design specifications and technical design document.
• Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.
• Review and contribute to test planning and design for SIT and UAT.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Provide input to impact assessment and estimation for Project Change Request.
• Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems.
• Manage and work with stakeholders during all phases of system changes delivery.
• Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.
• Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

• AML system enhancements delivery experience in the banking industry.
• Hands on experience in design and configurations/development work for the Netreveal AML application.
• Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work.
• Strong Oracle SQL, PL/SQL and Unix skills.
• Good application design operational impact awareness.

Working as part of the Global NetSuite support team, the role will play a crucial role in harnessing the power of our Enterprise Resource Planning (ERP) system to provide actionable insights and support informed decision-making.

Your primary responsibilities will include extracting, analysing, and visualising data from various ERP modules, ensuring data accuracy, and collaborating with cross-functional teams. Leveraging your technical and analytical skills, you will contribute to optimising business processes and enhancing the overall efficiency of our organisation.

The role shall require strong coordination and planning skills, as well as a deep understanding of Enterprise Resource Planning systems. Ideally suited to a person with a blend of abilities including strong technical knowledge (Accountancy & ERP) with an aptitude for detailed analysis, methodical working, loyalty, teamwork, and customer focus.

Key Responsibilities include:

Data Extraction & Integration:

• Extracting data from various modules and databases within the ERP system.
• Integrating data from different sources to provide a comprehensive view.

Data Analysis & Reporting:

• Analysing large datasets to identify trends, patterns, and insights.
• Creating reports and dashboards using tools like Power BI or other reporting tools.

Database Management:

• Managing and maintaining the integrity of the ERP database.
• Ensuring data accuracy, consistency, and completeness.

SQL Querying:

• Writing and executing SQL queries to retrieve and manipulate data within the ERP database.

Data Cleansing & Quality Assurance:

• Cleaning and pre-processing data to ensure accuracy and reliability.
• Implementing data quality checks and measures.

Customisation & Configuration:

• Configuring the ERP system to meet specific reporting and analytical requirements.
• Customising reports and dashboards based on user needs.

Diagnostics & Issue Resolution:

• Identifying and resolving data-related issues or discrepancies within the ERP system.
• Collaborating with NS & IT support teams to address technical problems.

User Training & Support:

• Providing training to end-users on how to use reporting tools and interpret data.
• Offering support to users experiencing difficulties with data access or analysis.

Security & Compliance:

• Ensuring data security within the ERP system.
• Adhering to industry regulations and compliance standards related to data management.

Collaboration with Stakeholders:

• Collaborating with various teams to understand their data requirements.
• Working closely with group finance, GMC group, and executives to provide data-driven insights.

Ad-hoc Analysis:

• Conducting ad hoc analyses based on specific business inquiries or challenges.
• Responding to urgent data requests from management.

Skills Required:

ERP System Knowledge:

• Strong understanding of enterprise resource planning (ERP) systems
• Up-to-date knowledge & experience of NetSuite ERP platform would be advantageous.
• Proficiency in navigating and extracting data from ERP systems.

Data Analysis & Reporting:

• Strong analytical skills to interpret complex data sets and identify trends, patterns, and insights.
• Proficiency in data visualisation tools (e.g., Tableau, Power BI) to create meaningful reports and dashboards.

SQL & Databases:

• Proficiency in SQL (Structured Query Language) for querying and manipulating data within the ERP database.
• Understanding of database structures and relationships.

Excel:

• Advanced skills in Excel for data manipulation, analysis, and reporting.
• Strong knowledge of Excel functions and formulas.

Business Intelligence (BI) Tools:

• Familiarity with BI tools beyond Excel, such as Power BI, Tableau, or Qlik, to create interactive and dynamic reports.

Programming & Scripting:

• Basic programming skills can be beneficial, especially if the ERP system allows customisation or if there's a need for automation.
• Knowledge of scripting languages (e.g., Python) for data manipulation and automation.

Data Cleansing & Quality Management:

• Ability to clean and pre-process data to ensure accuracy and reliability.
• Understanding of data quality management practices.

Communication:

• Strong communication skills to convey complex data findings to non-technical stakeholders.
• Ability to work collaboratively with different teams and departments.
• Self-starter.

Problem-Solving Skills:

• Adept at identifying and solving data-related issues or discrepancies within the ERP system.
• Project management:
• Ability to manage and prioritise tasks effectively, especially when dealing with large datasets and complex analyses.

Project management:

• Ability to manage and prioritise tasks effectively, especially when dealing with large datasets and complex analyses.

ERP Security & Compliance:

• Understanding of ERP security protocols to ensure data integrity and compliance with industry regulations.

Continuous Learning:

• Given the evolving nature of ERP systems and technologies, a willingness to stay updated on the latest trends and advancements in data analytics.

Other:

• Strong accountancy & financial skills; qualified member of an accountancy body or holder of an equivalent qualification would be highly desirable.
• Results focused, unrelenting focus on business outcomes.
• Experience working with people with a diverse range of skills, cultures, and work environments across a wide geographic area.
• Ability to set clear tasks and expectations for others; follow progress against tasks; provide regular feedback; address performance issues; foster learning and development; provide public recognition of team accomplishments.
• Delegate wisely; giving others the opportunity to act and make decisions. Develop capability and building confidence in others.
• Makes decisions effectively (i.e., timely, with available information/ perspectives).
• Effective communicator and influencer - Present ideas and concepts that enables understanding, gain buy-in, and generates support from peers, dependencies, and stakeholders. Confident and persuasive both in a formal and informal setting. Shares knowledge and information at right time with right people.
• Sets own goals and objectives easily and prioritises own responsibilities and assists others to prioritise tasks & activities reflecting departmental and group objectives.
• This is a highly networked role that requires an ability to work under pressure and to challenging deadlines.

Other Responsibilities Linked to this role:

• Identifying opportunities for process improvement and efficiency within the ERP data management workflow.
• Staying updated on new features and functionalities of the ERP system.
• Documenting data extraction and analysis processes.
• Maintaining documentation for troubleshooting and future reference.
• Participating in ERP implementation projects, upgrades, and migrations.
• Collaborating with cross-functional teams during system changes.
• Maintain strong understanding of internal customer needs, and associated support processes.
• Monitoring the performance of the ERP system and data analytics tools.
• Recommending improvements to optimize performance.
• Proactive support to the NetSuite Support Manager and internal customer teams who use our ERP solution(s).
• Work closely with our ERP & Information Technology groups to value-add; team consistency, understanding, and ownership. (1TEAM).

1. Respect the team members as individuals.
2. Practice emotional intelligence.
3. Motivate with positivity.
4. Effective communication.
5. Look for ways to reward good work.
6. Diversify.
7. Celebrate Success.

Responsibilities:

- Help the financial sector in the region to implement mission-critical solutions with state-of-the-art technology.

- Conduct in-depth functional, non-functional and data analysis on financial applications defined by stakeholders.

- Conduct effective and efficient communication with clients for requirements collection in different aspects, such as business and technical.

- Design financial applications based on the client’s requirements, objectives and the company's technology framework.

- Actively participate in all stages of software development life cycle, especially, requirements collection, system design, quality assurance, solution implementation and support.

- Develop strong and harmonise working relationships with stakeholders and ensure successful application delivery and client satisfactory.

Requirements:

- Bachelor’s Degree (or higher) in Fintech, Information Technology, Computer Science, Engineering or related field.

- Good understanding of FinTech and the applications of state-of-the-art technology.

- At least 3 years of working experience as a system analyst, application developer or support engineer, candidates with more experience can be considered for Senior System Analysts.

- Possess in-depth knowledge in Java, JavaScript, Spring Framework, API Development, Mobile Applications Development, Database Design, ETL, SQL, Jenkins, Docker, and OpenShift.

- Excellent communication skills, ability to articulate and drive discussion across business functions and stakeholders.

- Excellent problem-solving skills and logical thinking.

- Able to work independently with minimal supervision.

- Experience in Banking, Financial or Wealth Management technology and solutions is strongly regarded.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up the knowledge in FinTech and banking operations.

- Training in financial technology (FinTech), consulting, business analysis and project management.

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management.

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

Dress Code:

- Smart-casual

- Formal with clients

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect and opportunities to work in global top-tier financial institutions. Interested parties, please submit your CV to hr@axisoft.com.

Role and Responsibilities

• Responsible for the on-time and within budget delivery of the projects.
• Implement and ensure proper project management disciplines, structure and processes to drive scope estimation, prioritization and delivery of the project.
• Manage client expectations and ensure proper scope management.
• In-charge of managing and handling the implementation of successful system integration projects.
• Communicate product development and technical activities to sales team and operations team as well as liaising and coordinating with the subcontractors and customers with regards to the implementation of the project, including managing client’s expectations.
• Coordinate Vulnerability Assessment and Penetration testing and reporting.
• To always ensure and maintain safety work procedures, at site or in office at all times.
• To follow all company business operation and SOP at all times
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly
• Maintain high standard of housekeeping at all times
• Any Ad-Hoc duties as assigned.

Work Experience Requirements

• Handled Visitor management systems or Payment systems is an advantage.
• Familiar in Networking and Various Operating Systems (e.g. DOS, Windows, Linux, Sun Solaris) is an advantage.
• Knowledge in Software solutions (e.g. JAP, Servlet, DHTML, AJAX, Java Scrpt, XML, Tomcat, JRUN) is an advantage.
• Degree in Computer Science/Information Technology, Engineering or equivalent or
• Diploma in computer Science / Information Technology with minimum 2 years experience.

Responsibilities

Performing Product walkthrough, Analyzing the Gaps and suggesting Workarounds and Customizations.

Coordinating with business stakeholders for Requirements Elicitation, drafting requirements and preparing Functional Specification Documents

System Parameterization, validating Product behaviour and supporting SIT&UAT.

Active communication with required Stakeholders on system status, including system changes, problems, enhancements, and potential impacts.

Participating in defect meeting, Defect analysis and defining the defect severity.

Resolving Functional Issues and following up on technical defects for timely resolution.

Preparing Daily Dashboard, tracking the project status and handling escalations.

User Training and Production Support.

Preparing Scenarios, Test wares, Test case execution, Defect Life Cycle management and publishing Dashboards.

SKILLS & QUALIFICATIONS:

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or an equivalent field.

A minimum of 10 years of IT expertise

5+ years of experience in Oracle E2E implementation (Flexcube, OBPM).

Proficiency in product walkthrough, defect analysis, , global payment channels.

Strong communication and collaboration skills.

Strategic thinking and problem-solving ability.

Ability to build strong relationships with partners and customers.

Focus on delivering value to stakeholders.

Ability to identify root causes of issues and gaps.

Connect strategy to execution and drive results as a team.

Build rapport and credibility as a strategic partner.

The Business Analyst specializes in analyzing market trends and consumer behavior to enhance product procurement strategies and drive sales department performance.

The role is required to leverage data to forecast demand, optimize inventory levels, and improve product offerings, while also evaluating sales tactics and customer engagement to boost revenue growth.

Job Scope

1. Data Management and Analysis

• Cleanse and process big data
• Automate data analysis processes
• Identify market trends and forecast

2. Dashboard Creation and Maintenance

• Develop and maintain various dashboards (sales, customer, product, internal operational)

3. Reporting and Decision Support

• Analyze data and compile finding
• Present recommendations to Head of Product

4. Market Research

• Stay abreast of market demands and trends
• Utilize insights for business strategy

5. Project and Initiative Management

• Propose and monitor new initiatives
• Track current project progress

6. Perform any other ad-hoc duties as assigned

Pre-Requisites

• Degree/Diploma in Business Analytics or related discipline
• At least 3 years’ experience in handling big data analysis
• Familiar with data analysis tools - Excel/Power BI/SQL/Tableau/etc
• Strong analytical skills with ability to collect, organize, analyze data with great accuracy
• Strong communications skills to present and articulate complex information
• Ability to analyze information on market trends and industry development and interpret future potential demands
• Establish and manage budget plans and monitor budget outcomes
• Create marketing strategies and plans
• Evaluate media effectiveness
• Able to work in fast-paced, dynamic, and digitally centric environment
• Excellent written and spoken English
• Digitally-savvy
• Strong business acumen
• High level of initiative
• Capacity to work under high pressure
• Collaborative and highly adaptable team leader

The Business Analyst will be instrumental in driving projects within the IT Application domain. With a minimum of 3 years of experience, the ideal candidate will bring a wealth of knowledge in Agile methodologies, cloud technology, and various aspects of project and vendor management. Experience in government projects, healthcare domain, and application operations will be highly valued.

Key Responsibilities:

• Lead and participate in projects using Agile methodologies, ensuring efficient delivery using Agile tools and techniques.
• Implement cloud technology solutions, utilizing knowledge from fundamental Cloud Technology trainings.
• Manage vendor relationships and contracts, ensuring alignment with project and company objectives.
• Facilitate change and service request management processes, ensuring smooth implementation and resolution.
• Handle problem and incident management, proactively working to minimize disruptions.
• Contribute to government-related projects, understanding and adhering to specific requirements and standards.
• Support and implement database and middleware projects (Oracle, Postgres, WebLogic, JBoss, Tomcat).
• Lead or participate in automated software testing initiatives.
• Utilize strong analytical and conceptual skills to address complex issues and develop long-term solutions.
• Engage with stakeholders effectively, leveraging excellent communication skills to pitch ideas and align with business goals.
• Provide support for application operations, ensuring stability and continuous improvement.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field.
• Minimum 3 years of experience in IT Application as a Business Analyst.
• Proficient in Agile methodologies and cloud technologies.
• Experience in vendor and contract management, change management, and problem/incident management.
• Strong analytical, problem-solving, and communication skills.
• Experience in government projects, healthcare domain, and application operations is advantageous.

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