Total 53 Business job vacancies in Malaysia

The Role Responsibilities

As a Lead Business Analyst in our cross-functional squads, you will support the Product Owners in driving the outcomes of the squad to deliver on their objectives and key results. You will work closely with the Product Owners in creating business requirements to achieve business goals and develop the overall product roadmap. You must have proficiency in AI/ML based advanced analytics and have experience in driving digital transformation projects in Wealth Management.

We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the squad and amongst stakeholders.

The candidate must possess 5 +years of experience in Banking / Wealth Management. The candidate must have proficiency in Data & Analytics and Recommendation systems which include Rule based, Decision trees, advance analytics and machine learning, as well as strong understanding of data platforms and data interfaces. Experience in solution designing and stakeholder management is a plus.

Business

· Create Business requirements and follow through with walkthrough with Technology team for functional implementation

· Create use cases / framework around the analytics space (e.g. AI / NLP / NLU)

· Support the Product Owners for implementation of digital advisory tools from ideation, design, development, and adoption

· Identify, refine and document business requirements throughout the life cycle of implementation

· Design and develop platform and supporting data sources/interface

· Perform analysis and prepare test cases covering various scenarios

· Participate in UAT and ensure contribution towards successful delivery/implementation

· Ensure proper documentation and sign off from stakeholders are properly maintained

· Liaise with key stakeholders and reporting teams and with application vendors as applicable

· Maintain timely & Quality delivery of all tasks / activities assigned.

· Communicate efficiently the business process requirements to IT staff, program staff and stakeholder.

· Bridge vendor products and internal technology and build a best-in-class advisory platform, fully integrating investment ideas

· To liaise with external providers, research and evaluate tools and products, and onboard and collaborate where suitable, to increase Digital Advisory efficiency and effectiveness.

· To stay abreast of industry developments related to investment advisory and portfolio construction and incorporate best practices where possible

Processes

· Awareness and adherence to advisory process of Advisory Frontline tools.

Risk Management

· Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite

· Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.

· Responsible for delivering ‘effective governance’ within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.

· Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank’s risk appetite.

· Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank’s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

· Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)

· Global WM Product Teams

· Global and Country Technology teams

· Product Owners across Digital Advisory and Client Journey

· Country WM Product Heads

· Group, Regional and Country WM COO teams

Other Responsibilities

· Do the right thing: Be brave, be the change; Think client; Live with integrity

· Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures

· Better together: See more in others; How can I help? Build for the long term

· This Job Description should be read in conjunction with the relevant terms of reference, the Group’s Governance Manual which sets out responsibilities for establishing, maintaining and implementing the Group’s high-level systems and controls, policies and procedures, and the jobholder’s contract of employment. The jobholder acknowledges that he / she has understood and will abide by the responsibilities set out in the Governance Manual as well as ensure compliance with Group Code of Conduct, and the local regulators Statements of Principle and Code of Practice for Regulated roles.

· Standard Chartered is committed to diversity and inclusion. By providing equal opportunities we foster a work environment which embraces diversity and gets the best out of the broadest spectrum of people to sustain business performance and competitive advantage. We build an inclusive culture by demonstrating respect for each other’s unique strengths and perspectives to enable every employee to develop a sense of belonging, and have the opportunity to maximise their potential.

· The signed job description should be part of the job library and be used for Performance Management objective purposes, development needs, and hiring requirements as needed.

Our Ideal Candidate

· MBA or CFA strongly preferred

· 5+ years experience in Digital banking initiatives especially on Mobile Banking, Online Banking, RM dashboard, or any other digital channels or devices.

· 5+ years experience in Digital & technology implementations, preferably in a large wealth management organization, handling complex implementations.

· 5+ years experience Product Delivery, Product Management or Product Owner Experience

· Experience in client personalization, digital analytics and recommendation systems

· Broad technology knowledge and comfort level, and history of successful matrix management while representing the wealth advisory business.

· Experience in managing teams across a global organization with senior stakeholders in various locations

· Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative client engagement technology..

· Proven experience in Scrum or similar Agile development methodology.

· Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.

· Understanding the Customer Experience design and user experience principle

· Expertise in external vendor and product management

Skills

· Strong intellect with superior analytical, problem solving and decision-making skills

· Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results

· Strong communication skills – oral, written and presentation to explain complex or technical issues for a broad audience

· Strong ability to map the client requirements into functional specifications

· Experienced with designing customer journey’s

· Experienced with design and delivery of Digital applications such as Mobile applications

· Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies

· Experienced with managing delivery with scrum masters, technical developers and architects

· Ability to manage the effective planning, implementation, evaluation and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology

· Good understanding of wealth management products and investments

Role Specific Technical Competencies

· Agile Product Owner

· Business Analysis

· Customer Experience design and user experience principle

· Scrum or similar Agile development methodology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

Strategy

We are a leading international bank focused on helping people and companies prosper across Asia, Africa, and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours: do the right thing, better together and never settle, as well as our brand promise: Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture, one where everyone can realize their full potential and make a positive contribution to our organization. This in turn helps us to provide better support to our broad client base.

The Financial Markets Technology function is responsible for the systems development and technology infrastructure which underpin the Bank’s services for Financial Markets clients. Among the investments into the Financial Markets (FM) infrastructure, the Strategic FM re-platforming (SFMRP) programme aims to transition FM businesses and support functions from legacy Trade Processing systems to the strategic Front to Back FM platform. Its current objective is to migrate all Derivatives (excl. Equities) from Murex 2.11 to the strategic FM platform.

This programme supervises the build out the strategic FM platform components for Transaction Processing:

· Blade (User Interface for pricing, execution, booking and post-trade events),

· SABRE STELLA (Trade Life-cycling engine),

· SABRE TDS (Trade Data Services),

· RATAN ONE (One Stop UI for FM Operations),

· CDU PS (Confirmations),

· Razor (Settlements),

· DQSL (Data Query Service Layer) and SSDR (Self-Service User Reporting).

It also covers their integration with the bank’s strategic platforms for traded risk, market risk, counterparty credit risk, Finance, Operations, Regulatory Transaction reporting and all reference and market data golden sources.

Processes

The Front to Back Test lead will be responsible for the definition and successful execution of the overall stream level test strategy and execution.

The role entails the following responsibilities:

· Manage and deliver the end-to-end testing programme from local system integration to Group system integration involving multiple onshore and offshore systems across multiple departments / functions

· Manage the User Engagement for the purpose of user acceptance testing and signoff

· Manage the test execution (execution tracking, defect management)

· Effectively communicate status, issues, and risks in a precise and timely manner

· Define Stream level test approach (component test, regression test, integration test, user acceptance test and performance test)

· Define Stream level test governance (roles and responsibilities, communication channels, test tracking and efficiency metrics framework)

· Deliver the test activities pre-requisites (tooling and automation, instrumentation, test environment management, test cases and expected results definition, test data management)

· Work in collaboration with Project Managers, End Users, Business Analysts and Testing Team to understand requirements and agree on acceptance criterion

The Front to Back Test lead will be part of the programme test team to deliver the 2023 business priorities of the programme:

· Egypt entity on-boarding

· China Linear Rates migration from Murex 2.11 to the new FM platform

· Loan IQ integration and on-boarding to the new FM platform

The Front to Back Test lead will work closely with 20+ Squads front-to-back, Product Owners and the business functions impacted by the migration, namely: Sales, Trading, Counterparty Credit Risk and Market Risk, Middle-Office, Operations, Finance, Compliance and Regulatory Reporting.

This role offers a unique opportunity to:

· Get exposure to all Financial Markets business functions front-to-back

· Work in an agile environment on almost exclusively in-house systems using cutting-edge technologies

People & Talent

· Provide guidance and support to teams to support from delivery perspective

· Work with key appointment holders to ensure alignment of strategy across the Programme to ensure optimum allocation of project resources to each project based on skillet and objectives

· Establish rapport and strong relationships with key stakeholders

Governance

· Certified SCRUM Master, PMP, Prince

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Technology Teams to achieve the outcomes set out in the Bank’s Conduct Principles.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Chief Product Owner

· Product Owners & Scrum Masters

· Delivery Leads

· Business Migration Manager

Our Ideal Candidate

Skills Required

· 10 years of IT experience within the Banking Industry

· Thorough understanding of trade lifecycle and key business functions in Financial Markets

· Proven skills in co-ordination, staff management and leadership working with vendors and internal teams

· In depth knowledge of at least one Financial Markets asset class among FX Cash, Interest Rate Derivatives or FX Options. Optionally Credit Derivatives and Commodities

· Financial Markets technology background with experience in Test Management

· Must have experience on integration projects (>$10m) of in-house or vendor platforms ideally on a regional or global scale. Proven experience in co-ordination of many dependencies and multiple stakeholders in a complex, large-scale deployment environment

· Hands-on experience on one or more of these domains: Pricing & Execution, Trade Capture, Risk & PnL, Settlement & Confirmation or Transaction reporting

· Ability to manage a diverse and challenging stakeholders’ community

· Excellent oral and written communication skills

· Degree in an IT related discipline

Nice to have

· Certified SCRUM Master, PMP, Prince

Technical Skills

Required

· Good knowledge of Agile Practice and use of JIRA or equivalent

· XML – eXtensible Markup Language

· Knowledge of test automation (regression testing frameworks, performance testing, testing orchestration)

· Experience with an enterprise scale technical architecture of components / stacks (UI to back-end)

· Working knowledge of API integration, real-time messaging ideally in a micro-service architecture

· Data migration and/or Data Management via database or files

Nice to Have

· Good knowledge of standard testing platforms (ex: TraceHorizon)

· Industry Logging applications like Elasticsearch, Kibana, Splunk

· FpML (ScbML)

· TDD and BDD best practices

· SQL

Role Specific Technical Competencies

· System Testing

· Application Testing

· User Acceptance Testing

· Agile Project Management

· System Testing Tools

· Testing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

· Experience and understanding of Markets, Experience in regulatory domain is a strong plus.

· Ability to take ownership of business requirements and manage them through to delivery

· Ability to accurately translate and document business needs into functional requirements and produce quality documentation

· Agile methodology experience

· Ability to work proactively, independently and display strong initiative

· Technical background would be very beneficial, understanding of (ideally functional) programming a plus

· Strong communication and presentation skills

· Displays personal authority, integrity and ethics. Multicultural awareness

Key responsibilities are as follows:

· Understand requirements and translate into quality technology solutions

· Pro-actively engage, manage and build strong relationships with both business and technology teams.

· Take ownership of technology deliveries from high level requirement through development, testing and deployment

· Translate solutions into detailed, unambiguous, business and functional requirements

· Provide on-going support to the technology teams as required e.g. authoring / reviewing test cases, closing out open issues / questions, managing change request process etc.

· Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner

· Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed

· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Strategy

· Strategic Mindset, come up strategic solutions to the problems in line with our product strategy and technology eco system.

Business

· Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed. Pro-actively engage, manage and build strong relationships with both business and technology teams.

Processes

· Understand requirements and translate into quality technology solutions, Take ownership of technology deliveries from high level requirement through development, testing and deployment, Translate solutions into detailed, unambiguous, business and functional requirements. Provide on-going support to the technology teams as required e.g. authoring / reviewing test cases, closing out open issues / questions, managing change request process etc. Follow the SDLC process.

People & Talent

· Help new joiners and the scrum team to develop their skills.

Risk Management

· Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner

Governance

· Adheres to all Governance requirements for the Refinement Forums.

Key stakeholders

· COO, Technology Programs, Regulatory Refinement Forum, Rule Owners, Product Owners, Compliance, Audit, Operational Risk, Other Technology teams – upstream and downstream

Other Responsibilities

· Do the right thing: Be brave, be the change; Think client; Live with integrity

· Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures

· Better together: See more in others; How can I help? Build for the long term

Our Ideal Candidate

· 8+ years’ experience in regulatory domain with an experience and understanding of Markets

· Understand requirements and translate into quality technology solutions

· Pro-actively engage, manage and build strong relationships with both business and technology teams.

· Take ownership of technology deliveries from high level requirement through development, testing and deployment

· Translate solutions into detailed, unambiguous, business and functional requirements

· Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner

· Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed

· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Role Specific Technical Competencies

· Experience and understanding of Markets

· Experience in regulatory domain is a strong plus.

· Ability to take ownership of business requirements and manage them through to delivery

· Ability to accurately translate and document business needs into functional requirements and produce quality documentation

· Agile methodology experience

· Ability to work proactively, independently and display strong initiative

· Technical background would be very beneficial, understanding of (ideally functional) programming a plus

· Strong communication and presentation skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

This role is under Frontline and Business Performance Team which in turn is part of the broader CCIB Business Development Team. The team owns a portfolio of productivity and frontline capability enablement tools, frontline sales processes, management and sales insights engines and recommendation tools as well as coordinate strategic workforce planning.

The incumbent will work closely with the team head on a wide range of initiatives including:

· CRM Process Ownership – Design target state of the core sales processes and prioritisation of deliverables across the modules; work closely with the CRMx Product Owners and the businesses to implement required enhancements on CRM tool (CRMx) as we work towards the target state.

· CRM and Management Reporting - Deliver key commercial insights from the output of the core sales processes to Management; ensure reporting within the system is accurate and validated; maintain data quality and completeness across all modules

· Frontline Engagement and Feedback – Regularly engage with a global panel of RM / ARM representatives to gather feedback, identify pain points and serve as the “voice of frontline” for other stakeholders e.g. COO, Product, Compliance, etc.

· Project-based initiatives – Act on the feedback from frontline to drive change via initiatives for process improvement, filling existing gaps, etc.

Strategy

· Understand CCIB business strategy and the Business Development role in driving the delivery of our client proposition, commercialisation, and frontline effectiveness

Business

· Ensure alignment with the frontline, functional stakeholders, BPMs and BD for the seamless execution of our business strategy.

· Lead the design and documentation of the frontline activities; find the accurate platform to act as a repository of such documentation.

· Identify opportunities to optimise RM processes – driving improved sales effectiveness and organisational efficiency.

· Ensure strong frontline awareness of key operating model changes impacting clients, Relationship Managers, and the broader teams.

· Collaborate with cross functional teams (e.g., Finance) to analyse Client Performance data and draw insights from the analysis which better enable accelerated, sustainable business growth and client relationship depth.

· Work closely with Business Planning Managers (BPM) / Product Partners on key initiatives to ensure data requirements in new CRM system align with business needs.

Processes

· Drive internal and external process improvements, consulting with the business (cross product and cross regions) teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged

· Work with the Business Process or Policy Owner(s) to enhance or simplify process flow and design

· Understand and assimilate detailed and complex business processes across multiple regions and products. Identify key changes in process required to enable speed, accuracy, scalability and effectiveness

People & Talent

· Demonstrate ability to work effectively across multiple markets and navigate geographical and regulatory complexity

· Engage effectively at all levels of the organisation, including senior management to shape and influence the Business Management agenda

· Lead through example and build the appropriate culture and values, embedding a high level of team engagement

· Ensure ongoing training and development for professional and personal growth

· Manage and mentor the next group of leaders in the team

· Play an active role in upskilling the team’s business knowledge, provide regular feedback on soft skills

Risk Management

· Ability to manage risk, make timely decisions, develop solutions and facilitate mitigating actions.

Governance

· Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· BD MT

· Management and Country Leadership teams

· BPMs

· Senior Bankers, GAMs, RAMs, FAMs

· Product Partners (GCM, TB, FM)

· CRMx Product Owners, Tech squads

Our Ideal Candidate

· Education: Bachelor’s degree required

· 8+ Years of Relevant Experience in Banking process and Analytics

· Excellent interpersonal and communication skills

· Effective stakeholder management

Role Specific Technical Competencies

· Knowledge of banking processes and policies

· Implementation of solutions to address frontline needs/ gaps

· Ability to simplify and find efficiencies in processes

· Critical thinking and problem-solving in relation to systems and data transformation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Our Ideal Candidate

· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

· 3 years of experience applying this in typical situations on the job

· Experience in Managing North Asia Market

· Good understanding and command of Mandarin as the incumbent will be supporting North Asia Market

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Region Specific Language Expertise

· Region Specific Client Networks & Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

Supports the Global Head of Corporate Coverage CIB’s office as the Business Planning manager for Corporate Coverage including Global Subsidiaries, and will be responsible globally in driving business performance and results through 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management and 5) supporting discussions and decision-making at various forums / committees

Business Performance (Revenues and Returns)

· Analysis of Revenues and Returns for Corporate Coverage

· Preparation of performance presentations for various stakeholders

· Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance and improve productivity

· Manage Client Coverage cost budgets and cost centres in close coordination and with the support from HR and Finance.

· Review and track frontline productivity using a standardised approach. Identify areas for improvement.

· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.

Business Strategy & Project Management

· Ensure MT’s & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances

· Execute plans to optimise people, processes and systems

· Ensure frontline awareness of key operational changes impacting clients, RMs and the broader client teams

· Support and execution of specific business-related projects

Sales planning enablement & client portfolio management

· Oversee Account Plan execution within renewal timelines

· Review & track adequate coverage of platinum, gold, silver & portfolio tier clients

· Co-ordinate tail management and run-off tracking

· Work with marketing teams to define, execute and track the marketing & client engagement plans

Continuous improvement initiatives

· Keep abreast of best practices in learning and development to raise the performance

· Optimise current processes to meet customer requirements (internal and external)

People and Talent

· Support in delivering against HR objectives and initiatives

· Work closely with Business Development team on RM scorecards

· Support the annual P3 process (compensation, bonus and promotions)

· Help to develop and manage the Coverage Conduct Plan, ensure all the actions are executed in timely manner

Risk, Control & Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role

· Responsible for delivering effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required

· Review papers for Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC)

· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, NFRC

· Develop a strong conduct, risk and control environment to minimise operational loss and audit failures and in partnership with MT members / other relevant stakeholders to ensure appropriate focus on issues and resolution

Business Administration

· Co-ordination on headcount management and cost management

· Consolidation review and refinement of information required from various stakeholders

· Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc.

· Co-ordinate staff training programmes and initiatives

Regulatory & Business Conduct

· Demonstrate an awareness of the sensitivity of some of the information presented with.

· Display exemplary conduct and live by the Group’s Values and Code of Conduct

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

· Global Head of Corporate Coverage

· Regional & Country Coverage Heads

· Corporate Coverage and Global Subsidiaries MT

· Regional & Country CEO office

· CIB Business Development team

· Other countries/regional & segments business planning managers

· support functions

· CIB product partners

· Stakeholders across COO

Other Responsibilities

· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team

· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

· Masters or Bachelor’s degree

· 7 years of experience in business management and risk governance framework

· Comprehensive knowledge of risk governance frameworks & quality framework and processes

· Proactive and positive with the ability to make good / sound decisions and use independent judgement

· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks

· Ability to create effective work relationships across functions & borders

· Interpersonal skills in networking, influencing and decision taking

· Good presentation, time management, negotiation and influencing skills

· Excellent written & oral communication skills

· Can work independently to strict timeframes

· Focused, organised and results-oriented

· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda

· Assertive, tenacious and willing to challenge when required

· Knowledge of the Global regulatory environment and the ongoing developments

· Interpersonal skills in networking, influencing and decision taking

Contributes to:

· Effective governance

· Risk escalation and awareness

· Effective Quality

· Effective Training

· Effective Communication

Role Specific Technical Competencies

· Business Markets

· Financial Analysis

· Risk Management

· Planning: tactical, strategic

· Managing Change

· Relationship management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

The purpose of the role is to

· To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.

Assist the branch manager in Implementation and oversight of the below responsibilities:

Drive and implement strategies

· Accelerate client acquisition and penetration in target segments

· Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.

· Inculcate a robust and deep-rooted service culture

· Ensure accurate and timely delivery of client journeys and scripts.

· Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

Performance Measurement & Tracking

· Responsible for defining strategy for conversion of leads provided by Segment.

· Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage

· Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met

· Ensure high level of FLC and upkeeping the service standards in our touchpoints

· Ensure deliverables in budget/ scorecards are met

· Ensure contactability ratio of RM to clients

Ensure compliance and familiarity to standards

· Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct

· Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines

· Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines

· Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles

· Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why

· Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.

· Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management

· To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.

· To ensure good ratings in internal / external audits, governance, compliance and GIA reviews

· Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.

· Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.

· Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.

· Ensure timely completion of CPD hours

· Embed strong 1st line credit and conduct mindset and capabilities

· Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

Financial Objectives

· Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies

· Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus

· Periodic review with stakeholders on the sales channel’s deliverables and effectiveness

· Deliver against budget/ forecast and ensure business delivery is done with good conduct

People Management

· Coach, equip, empower and energize both the frontline and support staff to deliver the best result

· Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.

· Engage Training to address training needs, implement training roadmaps

· Ensure sales channel’s discipline in HR & training related matters

· Be an effective agent of change and role model for talented staff throughout the bank

· Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Our Ideal Candidate

· 3+ years of Client Acquisition Experience

· RNF and CFMAS

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Technical knowledge and expertise in consumer banking products (i.e., Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role Responsibilities

Job Summary

Counterparty Credit Risk Business Analyst for driving the various Sales Efficiency projects with the goal to achieve the SCB Group’s RoTE targets.

Responsibilities

The FM CCR BA Team requires a Senior Business Analyst to lead a number of initiatives as part of the Sales Efficiency Program. The deliverable will incorporate business and technology deliverables including system upgrades, business workflows and migrations, risk data and control implementations. In this function, the lead is responsible for high quality analytics requirements produced by the team, definition of target operating model, testing, training, and user support for various projects focused on Traded Credit Risk / Sales Efficiency.

· The successful candidate will play a leading role in the delivery of multiple highly visible strategic Credit Risk/FO programmes with the primary responsibilities of a Lead Product Owner and/or leading Scrum team(s).

· The candidate will be responsible in driving Credit Risk solutions to support key Finance Market business enablement including onboarding new products, risk measures/model enhancements, improving Credit Risk management workflow etc.

· The candidate will be a natural leader and mentor with a driven yet pragmatic, delivery focused mindset and a desire to deliver constant business value through the effective and innovative use of technology.

· The candidate will be expected to take ownership, responsibility and accountability for critical deliveries. In addition, the successful candidate will have come from a mature and demonstrable Agile and Business Analysis background and be comfortable dealing with the resistance that comes with change.

· The candidate will work closely with the other team members and senior stakeholders to design and implement critical strategic solutions whilst collaborating and engaging with Business Stakeholders to deliver to exact requirements. The candidate is expected to work in a dynamic global team with business analysts, developers, project managers, business stakeholders and other technical experts across multiple locations while leading and helping to lead and build the local development team with the expectation that travel may be required.

· Manage requirements across multiple workstreams through Agile development process.

· Work with Development teams to onboard business requirements to technical solutions including all business workflows enabling the Credit Risk management by the TRMs /enhancing Sales efficiency for the FOs.

· Bridge the gap between business stakeholders and technology partners by providing clear business requirements and defining clear acceptance criteria

· Identify gaps thorough stakeholder interviews and data analysis

· Undertake functional testing to ensure quality of delivery before it is passed on to the stakeholders for UAT.

· Agile planning of deliveries and staying on the top of the delivery cadence throughout the requirement lifecycle(inception to Go Live).

· Able to identify and raise risks and issues if project milestones are at risk.

· Decommission legacy systems and transition users to the strategic platforms

· Providing user training and support where required.

Key Responsibilities

· The candidate will be required to work closely with the Business Stakeholders (including senior management), Development Manager, Project Manager, Business Analyst, and a team of developers/testers.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the [FM IT CCIB Team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Traded Risk Managers, Risk teams, IT partners, Front Office

Our Ideal Candidate

· 10 years of experience in delivering change in Credit Risk.

· Strong understanding of Counterparty Credit Risk and Financial Markets.

· Must have had strong experience in Business Analysis and Project Management.

· Strong experience in implementing projects using Agile methodology

· Experienced in data visualization

· Domain knowledge on financial instruments and derivatives, trading and risk management, excess management processes and credit risk methodologies.

· Strong understanding of credit risk measures, risk analysis and reporting.

· Strong written and oral communication skills

· Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure

· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies

General Skills:

· Business Analysis (e.g. gathering user requirements, data analysis)

· Coordinate User Acceptance Testing

· Ability to multi-task and liaise directly with Risk Managers, IT partners and Front Office members.

· Familiarity and demonstrates confidence working in an agile development environment

· Self-starter who can manage timelines, drive/facilitate requirements and communicate with Developers

· Demonstrable strong experience of Agile

· Stakeholder Management

· Possesses conflict resolution

· Focuses on the scrum value of openness

· Negotiation & Communication Skills

Technical Knowledge

· Spearheading working groups with business stakeholders to gather requirements and formalize signoffs.

· Meticulous attention to detail and strong focus on clear and requirements documentation.

· Orchestrating the delivery of Credit Risk projects and working closely delivery teams including senior management, Development Manager, Project Manager, and a team of developers.

· Analyze problems raised in software development or production environments and provide timely solutions.

· Provide leadership to junior Business Analysts and scrum teams.

· Knowledge of open source solutions and trending technologies

· Good experience of delivering software based on user feedback and UI/UX.

· Deliver quality software in a time following Agile methodology.

· Knowledge of other Agile approaches like Scrum, Kanban, XP, etc.

· Expert level knowledge of the Agile methodology and frameworks like DAD, SAFe, etc.

· Understand the fundamentals of iterative and incremental development.

· Knowledge about tasks, backlog tracking, burn down metrics, velocity, user stories

· Needs to be an expert in estimation and planning

· Understanding of the continuous integration and automated testing

· Should have knowledge about Agile techniques like: CI/CD, TDD, BDD, Pairing, Automated Testing

· Advanced experience of ADO and Confluence

· Practitioner level Agile certifications, e.g. PMI-ACP/CSM/CSP, ICP-ACC, SAFe-SPC, etc

Role Specific Technical Competencies

· Kafka

· Agile

· Python

· SQL / Postgres

· Microservices

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

The purpose of the role is to provide Project Management/Business Analysis to the Financial Markets Technology group, looking after the onboarding of new Products for Financial Markets. The role will be responsible for driving the end-to-end onboarding of new products into the FM technology landscape.

SABRE is the sole FM cross asset risk management platform (Standard Chartered Analytics Booking and Risk Engine) and delivers consolidated risks primarily to Structured and Derivatives traders within the Front Office.

This role consists in joining the SABRE project team responsible for onboarding of New FM Products. The team looks after the end-to-end onboarding process, working closely with the Trading desks to configure the products and coordinating the validation, UAT and approvals to trade with all support functions involved.

Joining as a Senior Business Analyst on this initiative, the candidate will take full ownership of products in the pipeline and be responsible for their full delivery till production. He will also contribute to the continuous transformation of the platform and the processes to support faster time-to-market for product onboarding. This includes progression of the Continuous Build/Continuous integration roadmap, both within SABRE and within the Analytics library, as well as process optimization across functions involved.

The job purpose consists in:

· Building strong, effective relationships with both the business and technology teams, across global offices.

· Collaborating with all Front Office and control functions to gather requirements for the new products, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams where required.

· Contribute to the initial Business Cases for products, including expected client revenue and expected implementation costs, to support the prioritization of the product pipeline.

· Creation of the Booking Model documentation for prioritized New Products, specifying all aspects of the Front to Back business processes, across the product’s life-cycle.

· Coordination and tight tracking of the product validation with Front Office and control functions, including construction of the User Acceptance Testing plan and coverage, execution across all teams involved and follow-up on challenges identified with the product.

· Follow-up on the products production releases, post-implementation support.

· Working as part of an agile team including Business Analysts, Developers and Testers and being able to identify business implications of technical design decisions and influence them accordingly.

· Providing regular and detailed transparency on the onboarding progress to the product sponsors (Trading Desks)

· Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)

· Deliver functional consistency across the various projects by influencing architecture and design decisions

RESPONSIBILITIES

· Understand the users’ requirements and translate into appropriate detailed Booking Model documents, questioning and challenging assumptions and status quo

· Propose relevant solutions and alternatives to meet business needs

· Ensure products are onboarded on time and on budget, tracking delivery timelines closely and providing full transparency on progress to the product sponsors (Trading Desks)

· Proactively engage, manage and build strong relationships with both business and technology stakeholders

· Translate solutions into detailed, unambiguous, business and functional requirements

· Ensure the overall quality of Booking model documents, functional specifications and other supporting documents meet the bank’s standards

· Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met

· Ensure documents such as Booking Models and functional specs support the development of practical technology solutions and suitable test cases

· Work as part of a combined cross-functional agile team and support the on-going build as required e.g. drafting/reviewing of test cases, closing out developers open issues/questions, contributing to solution design etc…

· Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities.

· Identify risks and issues early, plan mitigating steps and communicate these to business stakeholders in a timely manner

· Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed

· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Heads of trading desks and traders, Quantitative analysts (FO and Market Risk quants), Middle office and Operations, Market risk managers, Product Control/Valuation Control, Development leads, Developers, Testers, Project managers, Program manager, Support groups

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

OUR IDEAL CANDIDATE

· 6 years of experience with good BA skill background/certifications are preferred

· Extensive product knowledge across asset classes encompassing product, pricing, risk and trade life cycle,

· Sound knowledge of the FO to BO trade flow, including Market and Credit Risk Management, Middle Office, Operations and Finance activities

· Proven ability to work across business streams and have exposure to front to back system implementation.

· Strong understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.

· Ability to work proactively, independently and displays strong initiative

· Pragmatic team player with an attention to detail.

· Strong interpersonal, problem solving and analytical skills

· Ability to accurately translate and document business needs into functional requirements and produce quality documentation

· Ability to drive multiple agenda and effectively manage priorities

· Strong communication and presentation skills

· Multicultural awareness.

· Displays personal authority, integrity and ethics

KEY MEASURABLES

· Stakeholder feedback (Business and IT)

· Delivery of individual tasks and onboarding of products on time and with full transparency on progress

· Quality of documentation

· Ensuring projects pass internal audits and reviews

· Post project implementation reviews and alignment of project deliverable to measurable exit criteria

Role Specific Technical Competencies

· Strong analytical & problem solving and creative skills

· Good communication skills in both written and oral

· Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure

· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role Responsibilities

Job Summary

This role will report directly to the MD, Head of Business Enablement & Change, TB and matrix to the Transaction Banking COO. The role holder will participate in TB Management Team meetings and be a member of the TB COO Management Team. As a critical role within the TB Business Enablement and Change function, the holder will have full responsibility for supporting the Global Head of Transaction Banking in key business planning, people activity, identifying opportunities for improvement, tracking performance & closure of critical business issues.

The role holder will play a pivotal role in shaping and executing the vision of TB, driving and managing key initiatives, leading the Business Management function for TB, and serving as a trusted advisor and liaison for the Global Head of TB.

The role holder will bring a strategic mindset, strong problem-solving skills, and an ability to think big picture. The role holder must be adaptable, comfortable dealing with ambiguity, and capable of building strong stakeholder relationships across TB.

Responsibilities

Representation for Global Head of Transaction Banking

· Leadership role providing representation for, and acting as an escalation point for the Global Head of Transaction Banking.

· Provide strategic support, coordination and decision facilitation for the Global Head of Transaction Banking.

· Act as key point of contact between the Global Head of Transaction Banking and internal stakeholders (including TBMT members) facilitating engagement, communication, challenge and ensuring alignment.

· Support the Global Head of Transaction Banking in understanding, overseeing and enabling business strategies, deliverables and functional requirements for Transaction Banking.

· Work closely with the Executive Assistant for the Global Head of TB to ensure scheduling allows them make the most of their limited time.

· Act on behalf of the Global Head of Transaction Banking when needed, while reflecting their intentions accurately.

· Work on everyday action items and general Transaction Banking affairs that the Global Head of Transaction Banking requests.

Business Enablement & Change

· A key senior member of the Business Enablement and Change function, focussed on enabling TB to reach its full potential.

· Work alongside a team of leaders, driving strategic business communications, strategy, programme management and process improvements.

· Manage key business & people activity and identify problem areas or opportunities.

· Support the Head of Business Enablement and Change when needed, reflecting the broader remit of the team.

Business Management

· Provide leadership as the direct line manager for all Business Managers across Transaction Banking, globally and regionally.

· Streamline Business Management activities to align to key scorecard metrics, client outcomes, and requirements across TB. Identify and implement best practices, ensuring consistency and relevancy.

· Prepare and present materials and analysis to support discussions, inform critical decisions, inform management reviews and update stakeholders across CCIB.

· Oversight and coordination of preparation of materials for governance forums attended by Global Head of Transaction Banking (e.g. CCIBRC ,CCIB MT, TB Governance Forums).

· Track priority actions assigned to the Global Head of Transaction Banking and ensure timely completion.

· Ensure timeliness and accuracy of all materials produced, ensure appropriate review, challenge and follow-up in relation to materials produced for Transaction Banking and CCIB meetings.

· Develop and track key measures of performance and success, to drive continuous improvement, business optimisation and innovation for Transaction Banking.

People and Talent

· Lead the design and delivery of Management Team meetings, ensuring effective meeting agendas, location and facilitation.

· Lead the design and delivery of the annual Transaction Banking Leadership Team face-to-face meetings and conference, ensuring the off-site is effective, engaging, and meets strategic objectives.

· Handle sensitive information and situations, ensuring effective response and resolution. Work to solve problems, reconcile any disagreements, and deal with issues before they are brought to the Global Head of Transaction Banking.

· Gain the trust of stakeholders, to play a key role in delivering a high-performance team culture across Transaction Banking.

· Coordinate specific people plan projects/ initiatives for the Global Head of Transaction Banking, in partnership with the Transaction Banking HR Business Partner.

· Co-create an engaging and cohesive series of virtual and actual Transaction Banking Management Team engagements, in partnership with Head of Transaction Banking Communications.

Stakeholder Management

· Work closely with senior management within TB, CCIB and CPBB to ensure a global standard approach to issue resolution, handling initiatives and driving change.

· Work closely with the TB COO, CFO and HR BP across activities and performance tracking linked to revenue & cost targets, product & client strategy outcomes, risk management, marketing, and people priorities.

· Engage with internal & external stakeholders where appropriate to ensure TB initiatives are reflective of business and industry requirements and fit for purpose in delivering our aspiration.

Risk Management

· Take responsibility for understanding the risk and compliance requirements of the Global Head of Transaction Banking role.

· Effectively identify, escalate, mitigate and resolve risk and compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed, and misconduct appropriately dealt with.

· Support Risk Management priorities across Transaction Banking.

Team Leadership

· Build and lead a high performing team of Business Managers, providing leadership and guidance.

· Foster a culture of continuous learning, collaboration and high performance. Set clear performance goals, conduct regular performance evaluations and support career development.

· Champion and act as a role model of the Group’s values and culture

· Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone are drivers and owners of client outcomes.

· Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.

· Employ, engage, and retain high quality people, with succession planning for critical roles.

· Ensure team structure/capacity is reviewed to enable delivery of client outcomes.

· Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Global Head of TB

· TB COO

· TB CFO

· Head Business Enablement & Change, TB

· TB Management Team

· TB Leadership Team

· TB COO Management Team

· DCDA Management Team

· TB Functions

Other Responsibilities

· Embed Here for good and Group’s brand and values in CCIB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

· 10+ years of experience in Banking industry with strong Transaction Banking product knowledge

· Proactive and positive with the ability to make good / sound decisions and use independent judgement

· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks

· Ability to create effective work relationships across functions & borders

· Develop and track key measures of performance and success, to drive continuous improvement

· Good presentation, time management, negotiation and influencing skills

· Excellent written & oral communication skills

· Can work independently to strict timeframes

· Focused, organised and results-oriented

· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda

· Assertive, tenacious and willing to challenge when required

· Knowledge of the Global regulatory environment and the ongoing developments

Role Specific Competencies

· Experience in Transaction Banking

· Global Mindset

· Strategic Mindset

· Organisational Skills

· Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role Responsibilities

Job Summary

To support the Country Head of Client Coverage in driving business performance and results through: 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management. The role will work closely with the Country Client Coverage, Finance, HR, CABM and COO teams as well as the central global Business Development teams. The role is inherently varied and reflects the changing demands and responsibilities of the Country Head of Client Coverage. It involves a combination of routine, project & adhoc work. Specific areas of responsibility will include:

Responsibilities

Business performance

· Track and review periodically the delivery of agreed business performance and cost targets to budget (e.g. revenue, RoRWA, RWA, costs), including metrics which are material and relevant for Client Coverage scorecard (e.g. TB asset utilisation vs. NIM, etc). Identify risks and opportunities to delivering the targeted business performance.

· Lead preparation for CC country (monthly) business reviews, as well other regular updates (Manco, Group/ Regional MT, Board, ALCO, etc) as needed.

· Manage CC cost budgets and cost centres in close coordination and with the support from HR and Finance.

· Review and track frontline productivity using a standardised approach. Identify areas for improvement.

· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.

· Engage and support material transaction approvals and attend RCAF reviews as and when needed. Monitor accounts for RCAF commitments.

Client portfolio management and Client engagement

· Review client onboarding requests and act as approver for new client ID creation.

· Support client tail management process, including dormant GICs retention approval: quarterly review of new proposed exits and monthly tracking.

· Be the business owner for the governance of the NPC framework, management of the NPC portfolio and country classification.

· Review and track the delivery of CCIB differentiated client proposition for Platinum and Gold tier clients (prioritised onboarding, credit turnaround times, client services, etc).

· Review and track adequate and efficient coverage of Platinum, Gold, Silver and Portfolio tier clients, including the execution of global coverage model initiatives.

· Work with regional CCIB Marketing teams to define/ execute/ track the marketing and client engagement plans in the region / country (content, events). Create, maintain, and coordinate a calendar of senior client engagements in the region / country. Ensure the effective distribution of marketing materials and communications to clients.

Business strategy and Project management

· Support the definition, tracking and delivery of Country go-to-market strategy and execution plan (what types of client segments / sectors should we be focusing on in which market): coordinate strategy formulation, translate into initiatives, and track initiatives.

· Organise yearly or ad hoc strategy days to ensure close communication and alignment between CC, products, and functional teams.

· Support the preparation of the annual Regional / Segment Corporate Plan.

· Support and represent the region/ country/ segment for the execution and tracking of business-related CC group or local projects (e.g. operating model changes/ restructuring, RWA optimisation, remediation efforts, Client Central launch).

Sales Planning and Enablement

· Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.

· Oversee Account Plan regular updates and quality. Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives: key commercial opportunities, C-suite engagement and realisation of financial aspirations.

· Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans).

· Ensure teams are uploading call reports in a timely manner.

· Support in the region the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.

· Manage CRM access request approvals (for CC and non-CC staff) and support/ approve CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.

Continuous improvement initiatives

· Keep abreast of best practices in learning and development to raise the performance

· Optimise current processes to meet customer requirements (internal and external)

People agenda and Communication

· Support the region in delivering against HR objectives and initiatives: Diversity and Inclusion targets, succession planning, people forum, etc.

· Support RM scorecard process, including target setting/ uploading, handling/ escalate RM inquiries/ questions regarding scorecard issues. Ensure a transparent correlation between bonus and scorecard scores across the region.

· Support the annual P3 process (compensation, bonus, promotions, CP reviews).

· Track headcount and review periodically the consistent use of Job Families (in particular, for new employees).

· Oversee the IG/ Internship/ Apprenticeship/ Short Term Assignments (STAs) programmes (requests, allocation, coordination of rotations, post programme hiring, etc) – IGs to report into the BPM.

· Provide guidance, set objectives & review performance , growth plan for the direct reports

· Coordinate staff training programmes.

· Ensure effective communication of key business messages to Client Coverage frontline (incl. key changes impacting clients, RMs and the broader client teams).

· Contribute and ensure participation of the country Client Coverage frontline to Global/ Regional initiatives (townhalls, forums, surveys, etc).

Risk & Control

· Review papers for submissions to Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC) and Root Cause Reviews (RCR): Sensitive Clients, Level 2 Sanctions Risk Assessment Form (SRAF), Defence Goods Risk Assessment Form (DGRAF).

· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, Regional RC, Executive Risk Committee (ERC), Business Risk Forums (BRF), NFRC, Fraud Risk.

· Review/ Assist in preparing reviews with external auditors (EY), onshore regulators (SAFE, PBOC, CBIRC), overseas regulators (HKMA, PRA).

· Review country Conduct Plan and monthly supervisory dashboards for conduct flags and attend the Conduct forum.

Administrative / delegation support

· Manage country Client Coverage Management Team meetings (agenda, actions, and notes).

· Ensure all business heads have the required sources of authority and delegations (POAs, GASB, GDAM, other DoAs, etc).

· Execute on any required approvals as per the authority delegated from the Country Head.

· Act as delegate for Country Head for committees as needed.

· Manage ad-hoc tasks and activities as may be required from Country, Regional or Group teams.

Regulatory & Business Conduct

· Demonstrate an awareness of the sensitivity of some of the information presented with.

· Display exemplary conduct and live by the Group’s Values and Code of Conduct

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

· Regional and Country Head Client Coverage

· Regional and Country Client Coverage and CCIB Management Team

· Regional & Country CEO Office

· Other Regional and Segment Business Planning Managers

· Client Coverage frontline staff

· CCIB Business Development teams

· Regional / Country Functions (HR, Finance, Legal, Risk, Compliance, Risk & Control, IMO, etc)

Other Responsibilities

· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team

· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

Qualifications and Skills:

· Masters or Bachelors degree

· 10+ years of experience in Banking industry

· Comprehensive knowledge of risk governance frameworks & quality framework and processes

· Proactive and positive with the ability to make good / sound decisions and use independent judgement

· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks

· Ability to create effective work relationships across functions & borders

· Interpersonal skills in networking, influencing and decision taking

· Good presentation, time management, negotiation and influencing skills

· Excellent written & oral communication skills

· Can work independently to strict timeframes

· Focused, organised and results-oriented

· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda

· Assertive, tenacious and willing to challenge when required

· Knowledge of the Global regulatory environment and the ongoing developments

· Interpersonal skills in networking, influencing and decision taking

Contributes to:

· Effective governance

· Risk escalation and awareness

· Effective Quality

· Effective Training

· Effective Communication

Role Specific Technical Competencies

· Business Markets

· Financial Analysis

· Risk Management

· Planning: tactical, strategic

· Managing Change

· Relationship management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.

· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.

Key Roles and Responsibilities

· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.

· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.

· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.

· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)

· Keep abreast of market trends and competitor offerings and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.

· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.

· Able to present professionally

Our Ideal Candidate

· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.

· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.

· Highly results-driven, enthusiastic, and self-motivated individual with strong time management skills and must be able to work under pressure.

· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.

· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.

· Able to articulate and hold a professional corporate presentation to key stakeholders.

· Team player with initiative and assertiveness.

· Diploma/ Degree Holder

· GCE O / N Level

· 1 Year of experience in Banking

· This is a fixed term role with duration of 1 year

Role Specific Technical Competencies

· Sales experience

· Banking experience

· Expertise in banking products

· Customer experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.

· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders..

Key Roles and Responsibilities

· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.

· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.

· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.

· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)

· Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.

· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.

· Able to present professionally

Our Ideal Candidate

· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.

· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.

· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.

· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.

· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.

· Able to articulate, and hold a professional corporate presentation to key stakeholders.

· Team player with initiative and assertiveness.

· Diploma/ Degree Holder

· GCE O / N Level

· 1 Year of experience in Banking

· This is a fixed term role with duration of 1 year.

Role Specific Technical Competencies

· Sales experience

· Banking experience

· Expertise in banking products

· Customer experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.

· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.

Key Roles and Responsibilities

· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.

· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.

· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.

· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)

· Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.

· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.

· Able to present professionally

Our Ideal Candidate

· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.

· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.

· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.

· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.

· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.

· Able to articulate, and hold a professional corporate presentation to key stakeholders.

· Team player with initiative and assertiveness.

· Diploma/ Degree Holder

· GCE O / N Level

· 1 Year of experience in Banking

· This is a fixed term role with duration of 1 year.

Role Specific Technical Competencies

· Sales experience

· Banking experience

· Expertise in banking products

· Customer experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.

· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.

Key Roles and Responsibilities

· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.

· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.

· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.

· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)

· Keep abreast of market trends and competitor offerings and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.

· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.

· Able to present professionally

Our Ideal Candidate

· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.

· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.

· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.

· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.

· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.

· Able to articulate and hold a professional corporate presentation to key stakeholders.

· Team player with initiative and assertiveness.

· Diploma/ Degree Holder

· GCE O / N Level

· 1 Year of experience in Banking

· This is a fixed term role with duration of 1 year.

Role Specific Technical Competencies

· Sales experience

· Banking experience

· Expertise in banking products

· Customer experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers