Total 174 Brand Strategy Specialist job vacancies in Bayan Lepas, Johor Bahru, Klang, Kota Kinabalu

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Graphic Designer 平面設計師

Requirement:

• Candidate must possess at least Advanced/Higher/Graduate Diploma in Art/Design/Creative Multimedia or equivalent.
• Preferable with minimum 1 or 2 years relevant working experience.
• Solid knowledge in Adobe Illustrator, Photoshop, Video Editing, Photo Editing.
• Able to work within tight deadlines especially where back-to-back events are concerned.
• Able to communicate and well versed in multiple languages
  
  Work Location : Based Klang, Selangor
  Working Hour : 10am to 7pm

Job Description:

• Assist in creating relevant and engaging graphics for digital & social platforms such as infographics, content, guides, and blogs
• To assist the Marketing Team in handling all graphic design related tasks.
• To support the Marketing Team in conducting all marketing campaigns and initiatives.
• Assist in designing and developing marketing printed collateral
• To think creatively to produce new ideas and concepts and develop interactive designs.
• Using innovation to redefine a brief, brochures, etc. within the constraints of cost and time
• Working as part of a team with copywriters, video editors, photographers, illustrators, account executives, web developers, and marketing specialists
• Assist in any other matters/duties assigned

Benefits:

• Public Holiday, Annual Leave, Medical Leave
• EPF & SOCSO, Medical Claim
• Salary, Bonus, Oversea company trip

Salary: RM3500 – RM5000

__________________________________________________________

工作條件：

- 必須至少擁有藝術/設計/創意多媒體或同等學歷的高級/高級/研究生文憑

- 有至少1年或2年相關工作經驗者優先

- 在Adobe Illustrator、Photoshop、影片編輯、照片編輯方面有紮實的知識

- 能夠在緊迫的期限內工作，尤其是在涉及背靠背事件的情況下

- 能夠溝通並精通多種語言

- 位於巴生，雪蘭莪

- 10點工作到晚上7點

職位描述：

- 協助為資訊圖表、內容、指南和部落格等數位和社交平台創建相關且引人入勝的圖形

- 協助行銷團隊處理所有與平面設計相關的任務

- 支持行銷團隊進行所有行銷活動和計劃

- 協助設計和開發行銷印刷品

- 創造性地思考以產生新的想法和概念並開發互動式設計

- 在成本和時間的限制下，以創新重新定義簡報、宣傳冊等

- 與文案、影片編輯、攝影師、插畫家、客戶主管、網頁開發人員和行銷專家組成一個團隊

- 協助指派的任何其他事項/職責

福利：

- 公休日，年假，病假等

- EPF & SOCSO, 醫療索賠

- 薪水+花紅+海外公司旅行

薪資: RM3500 – RM5000 / 每月

福利：

- 公休日，年假，病假等

- EPF & SOCSO, 醫療索賠

- 薪水+花紅+海外公司旅行

薪資: RM3500 – RM5000 / 每月

Graphic Designer 平面设计师

Requirement:

• Candidate must possess at least Advanced/Higher/Graduate Diploma in Art/Design/Creative Multimedia or equivalent.
• Preferable with minimum 1 or 2 years relevant working experience.
• Solid knowledge in Adobe Illustrator, Photoshop, Video Editing, Photo Editing.
• Able to work within tight deadlines especially where back-to-back events are concerned.
• Able to communicate and well versed in multiple languages
  
  Work Location : Based Klang, Selangor
  Working Hour : 10am to 7pm

Job Description:

• Assist in creating relevant and engaging graphics for digital & social platforms such as infographics, content, guides, and blogs
• To assist the Marketing Team in handling all graphic design related tasks.
• To support the Marketing Team in conducting all marketing campaigns and initiatives.
• Assist in designing and developing marketing printed collateral
• To think creatively to produce new ideas and concepts and develop interactive designs.
• Using innovation to redefine a brief, brochures, etc. within the constraints of cost and time
• Working as part of a team with copywriters, video editors, photographers, illustrators, account executives, web developers, and marketing specialists
• Assist in any other matters/duties assigned

Benefits:

• Public Holiday, Annual Leave, Medical Leave
• EPF & SOCSO, Medical Claim
• Salary, Bonus, Oversea company trip

Salary: RM3500 – RM5000

__________________________________________________________

工作条件：

- 必须至少拥有艺术/设计/创意多媒体或同等学历的高级/高级/研究生文凭

- 有至少1年或2年相关工作经验者优先

- 在 Adobe Illustrator、Photoshop、视频编辑、照片编辑方面有扎实的知识

- 能够在紧迫的期限内工作，尤其是在涉及背靠背事件的情况下

- 能够沟通并精通多种语言

- 位于 巴生，雪兰莪

- 10点工作到晚上7点

职位描述：

- 协助为信息图表、内容、指南和博客等数字和社交平台创建相关且引人入胜的图形

- 协助营销团队处理所有与平面设计相关的任务

- 支持营销团队开展所有营销活动和计划

- 协助设计和开发营销印刷品

- 创造性地思考以产生新的想法和概念并开发交互式设计

- 在成本和时间的限制下，用创新重新定义简报、宣传册等

- 与文案、视频编辑、摄影师、插画家、客户主管、网络开发人员和营销专家组成一个团队

- 协助分配的任何其他事项/职责

福利 ：

- 公共假期，年假，病假等

- EPF & SOCSO, 医疗索赔

- 薪金+花红+海外公司旅行

工资 : RM3500 – RM5000 / 每月

福利 ：

- 公共假期，年假，病假等

- EPF & SOCSO, 医疗索赔

- 薪金+花红+海外公司旅行

工资 : RM3500 – RM5000 / 每月

Key Responsibilities:

· Brand manager is responsible for driving and implementing 360 degrees marketing campaigns with action plans to meet the sales budgets and objectives.

· He/she must be operationally strong and work closely with both internal and external stakeholders in growing market share and brand visibility in all our markets.

· He/she will be required to lead the luxury fragrances and/or cosmetic business.

· He/she must closely communicate with other group companies; connect with our principals globally; and.is expected to work in a demanding environment where strict timelines and protocols must be met.

· He/she is expected to work on weekends and travel regularly in the region.

· Meticulous, creative, able to spot trends and innovations with sound business acumen.

· Responsible for controlling and managing the A&P expenses.

· Partake in market research and brand innovations projects.

· Computation and update of Retail Selling Price.

Requirements:

· Minimum Diploma in Marketing, Media, Communication, similar or related field.

· Proven working experience in luxury fragrances and/or cosmetic management.

· More than 5 years’ relevant experience as Regional Brand Manager.

· Business planning and implementation experience as well as project management; Strategic thinking

· Computer literacy and savvy with technology is a must.

· Work independently with minimum supervision

· Proficient in English (Verbal & Written). Ability to speak and write any other language and dialect is an added advantage.

· Possess good time management and organizational skills.

· Positive attitude & growth mindset.

· Other ad-hoc duties as assigned.

· Flexibility to travel when required.

Note: We regret that only shortlisted candidates shall be contacted.

Independent Luxury Jeweller, and B Corp Certified label B.P. de Silva, founded in 1872 along High Street Singapore, has been featured in various projects and media titles globally including prestigious titles such as VOGUE, Harper’s Bazaarand Robb Report. Beyond its discerning network of clientele, celebrities have worn the brand’s high and fine jewellery creations at red carpet galas, most recently at the 2024 Golden Globes.

Now in its 5th Generation, the brand aims to expand its international efforts, and in doing so, B.P. de Silva is establishing a team of seasoned, passionate, and creative marketers with a penchant for building a meaningful and powerful global brand for this generation, and beyond.

KEY RESPONSIBILITIES

• Conceptualisation and creation of visual assets for use across social media, digital and traditional platforms
• Executing brand’s social media, digital, and content strategies
• Coordinating with relevant parties and agencies to ensure consistency in brand strategy across all channels
• Stay updated on evolving luxury media landscape covering online and offline channels
• Daily monitoring of social channels and participating in meaningful conversations with clients through social and digital channels
• Thoughtful copywriting for social media, blogposts, eDMs, press releases, etc.)
• Web design and management (Shopify Preferred)
• Global and local influencer, celebrity, and media relations
• Assisting in photography, and videography, as well as ad-hoc content creating operations
• Overseeing Visual Merchandising (VM) and retail marketing collaterals.
• Events Management
• Propose marketing strategy to improve traffic flow to stores
• Generate monthly reports and provide key points of analysis to the marketing team to improve the marketing strategies
• Ensure effectiveness of all marketing and media campaigns
• To develop and execute industry best practice strategies
• Any other ad-hoc duties as assigned by the Manager or Management
• Periodic visit to the Flagship to understand business marketing needs

REQUIREMENTS

• A cover letter
• A degree in Mass Communications, Marketing, Business Studies, or equivalent with 3 years of retail/digital marketing experience
• Initiative and resourcefulness
• Proficiency in social media tools (Instagram, Facebook, Tiktok etc)
• Excellent copywriting skills, and thoughtful storytelling in English
• Proficiency in Adobe Photoshop
• Proficiency in Google Suite and Microsoft office
• Experience in video production and/or video editing tools such as iMovie, Premiere Pro etc
• A thorough understanding of luxury, its clientele, and its nuances
• The ability to prioritise work, and complete tasks diligently in a fast-paced environment
• The drive to work well with a team, and/or on their own and to handle ambiguity
• The willingness to learn beyond field of specialty

CANDIDATES WITH AN ADVANTAGE:

• Proficiency in spoken and written Mandarin
• Experience in a marketing/advertising/public relations agency
• Experience working in luxury brand (fashion/retail/hospitality/travel etc)

Job Responsibilities

• Engage in full cycle of recruitment process including source, screen, and evaluate candidates using various channels.
• Managing client job order request - Understand and assessing client’s hiring requirements and business needs.
• Conduct interviews and assessments to identify candidates' skills, qualifications, and suitability for specific roles.
• Provide guidance and support to candidates and clients throughout the recruitment process.
• Build and maintain a strong network of qualified candidates and develop long-term relationships to ensure a consistent talent pipeline.
• Draft resume and recommend to Account Manager
• Follow up closely with candidates and ensure smooth journey till onboarding
• Stay updated on industry trends, market conditions, and recruitment best practices including exploring new channels to look for suitable candidates
• Other administrative duties as per company’s guideline

Requirements

• At least 2 years of related work experience as a Recruitment Consultant or in a similar role, preferably in recruitment agency.
• Candidate with IT/Tech recruitment experience or specialised in contract placement has added advantage.
• Demonstrate ability to work in a fast-paced environment.
• A winning mentality, resourcefulness and driven to achieve targets
• Ability to converse professionally with both clients and talents on a daily basis
• Ideal, but not a must: Diploma / Degree in HR or other related field.

Perks & Benefits:

• Basic Salary
• Bonus
• Birthday Leave
• Anniversary Awards
• Opportunities for lateral career progression
• This is a non sales position

ABOUT THE ROLE

The Marketing and Communications team at The Afternaut (AF) and Studio iF by Gwen (iF) is the champion for both companies’ respective missions, visions, voice, and personality. The marcomms team publicises and showcases the work and impact of AF and iF through various channels in order to increase each company’s public footprint, as well as drive business enquiries and leads.

Social media is one of our key channels and we would like to take our social media presence to the next level. We’d like to bring on board someone with a passion for the Power of Social and knows how to use it to communicate effectively and drive business leads.

We are looking for a keen and motivated colleague who works well with others, takes initiative, and is able to think for the benefit of the team. AF creates and designs transformational spaces and experiences, and iF designs homes made for living that are full of possibilities. Thus, we welcome an individual who is an advocate for the way design can create meaningful and delightful impacts in our spatial environments.

Social Media Marketing

• Work with the rest of the comms team to propose social media strategy for AF and iF
• Present social media strategies to management team, set goals, report on progress and plans for continuous improvement
• Execution of social media strategy, working together with the rest of the comms team
• Creation of quality short form content (image and video), and meaningful adaptation of long form content (such as long-form videos, blog posts, created by the rest of the team) for social media
• Assist with creation of long-form content
• Managing all of AF and iF’s social media accounts
• AF and iF social media posting, monitoring, measurement and reporting
• Managing social media profile and branding of our Design Principal

Events

External events: generate publicity and raise awareness about AF and iF’s work, brand, impact, and to drive enquiries and leads.

Internal events: Maintain internal communications of the companies’ vision, mission, values

• Ideate and plan external events
• Prepare logistics and other materials
• Event publicity
• Assist with event execution

Other Communications team tasks

• Monitoring for mentions of our clients, projects, industry related news, or AF/iF in the press
• Assist with revisions of AF and iF’s portfolio decks

Profile/Professional skills:

• An advocate for the meaningful impacts that design can make in our spatial environments.
• Excellent project and deadline management skills
• Positive working attitude, willingness to constantly learn, and works for the benefit of the team
• At least 1 year’s relevant experience in managing social media accounts, creating content for social media, and in graphic design or visual communications
• Strong working knowledge of social media platforms especially: LinkedIn, Instagram, and Youtube. Familiarity with Xiao Hong Shu (小红书) would be advantageous.
• Must be able to present a portfolio of work.
• Proficiency in Adobe Premiere Pro, Adobe InDesign, Adobe Illustrator, and/or Adobe Photoshop
• Good writing skills in English
• Fluency in Mandarin would be advantageous as we would like to grow our presence on Xiao Hong Shu (小红书).
• Photography and / or videography skills would be advantageous.

About the role:

We are looking for a Field Sales Specialist to be based in Johor and who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 

Responsibilities: 

• Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
• Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
• Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
• Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
• Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
• Exceed sales targets & performance-based goals while working independently.
• At the same time, ventured to become part of our international network and high skilled team.
• You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
• Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.

Position Overview:
As a Care & Advocacy Specialist, the individual will be responsible for case-managing NeuGen families. The primary role will involve assessing the needs of NeuGen beneficiaries, which may include individuals, families, and children, and determining the necessary services to address those needs. They will develop and implement care plans accordingly. Additionally, the Care & Advocacy Specialist may be tasked with evaluating the effectiveness of the care plan and the provided services, ensuring the best possible support for beneficiaries.

Principal Duties and Responsibilities:
1. Conduct case intake, assess clients' needs, and provide appropriate assistance.
2. Offer support and resources to clients, establish strong working relationships with support networks, government agencies, and community resources.
3. Gather and review clients' documents.
4. Inform clients about and refer them to internal programs and services under NeuGen or other relevant agencies for assistance.
5. Monitor and support families in enhancing their resources and coping abilities in dealing with challenges.
6. Participate in case discussions with external agencies.
7. Attend case conferences, providing updates on cases to the Manager of Programmes and Services, Deputy Director, and Executive Director.
8. Carry out regular home visits, phone calls, and messaging with clients.
9. Document case notes accurately and efficiently.
10. Perform any additional duties assigned by superiors to fulfil organizational needs.

Requirements:
1. Bachelor’s degree in Social Work or other related fields.
2. Strong interpersonal communication abilities with individuals and systems at multi-levels
3. Enjoys working on a range of tasks and responsibilities related to direct work and service planning

Desired Skills and Competencies
1. Competencies in Casework, counselling, risk and crisis management, group work facilitation
2. Competencies in working with various formal systems and conduct case conferences
3. Good analytical skills
4. Passion to work with children, youths and their families
5. Commitment to the Code of Social Work Practice standards.
6. Demonstrate sound and updated professional knowledge and skills in social work
7. Relevant experience in working with individuals and families will be an advantage

You will be in charge of the overall advertising performance of EPOS. Your role will be to drive conversions at optimal cost per acquisition. A keen eye for detail and data analysis would be a winning trait for this role.

Key Responsibilties

• Develop and assist with EPOS marketing strategy
• Create and manage Google Ad campaigns. (SEM)
• Create and manage Facebook Ads and Instagram Ads. (Social media advertising)
• Ensure top organic search ranking positions (SEO)
• Regularly review and optimise all advertising campaigns for positive ROAS
• Manage paid listings on third party websites and media partners
• Develop and oversee email marketing and marketing automation strategy
• Set up, manage, and optimise email marketing campaigns (EDM newsletters, drip campaigns, loyalty campaigns, etc.)
• Manage Google Analytics 4, Facebook Pixel & TikTok Pixel to track and measure all marketing campaigns
• Regularly review multi-channel analytics reports (Search, Social, Ads, Email, Website, Blog) and recommend optimisation action plans to sales and marketing teams
• Conduct regular conversion rate optimisation audits and execute A/B tests, user testing/feedback to improve conversion rates across the brands’ digital channels and assets

Job Requirements

• Proficient in spoken and written English
• Excellent copywriting skills
• Google Ads Search and Display certified preferred
• Facebook Blueprint certified preferred
• GAIQ certified
• Google Tag Manager knowledge
• Strong proven track record for managing millions in ad spend
• Knowledge in email marketing platforms
• Self-driven
• Degree in Marketing communications or equivalent

Benefits

• Competitive salary
• Annual bonus
• Yearly salary & annual leave increment
• Career progression opportunities
• Medical allowance
• Opportunities for upskilling through in-house & external training

Our client, a well-established MNC is seeking for a Product Specialist ( Automotive ) - $ 4,800.00 to $ 5,200.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma holder
• Possess Automotive (vehicle) product/technical knowledge
• Possess good communication and interpersonal skills
• Ability to present, engage, and excite a group of audience
• Ability to work independently with strong analytical and planning skills.

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client, a well-established MNC is seeking for a Product Specialist ( Automotive ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma holder
• Possess Automotive (vehicle) product/technical knowledge
• Possess good communication and interpersonal skills
• Ability to present, engage, and excite a group of audience
• Ability to work independently with strong analytical and planning skills.

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Join the dynamic team at The Stacked Store, a premier multi-brand home decor retailer in Singapore. We pride ourselves on our carefully curated selection, featuring renowned brands like &tradition, HAY, ferm LIVING, as well as unique discoveries such as Wobbly Studio and Boyhood.

The Stacked Store is on the lookout for a social media & community specialist!

Backed by Stacked, a prominent real estate media company with a massive online presence, including over a million monthly page views and YouTube views, we are a go-to destination for home design enthusiasts. Our Instagram reels consistently reach 50-100K views, with some exceeding six figures, offering significant exposure for the brands we showcase.

If you have a discerning eye for brands that connect with local audiences, we invite you to join our team at The Stacked Store.

About The Job

As part of the Integrated Comms & Marketing team, you will delight, excite and expand our digital community to build our new Stackedstore brand. Besides helming end-to-end social media to website content curation, you are the voice of Stackedstore to our audience segments, providing clear, consistent, and timely content, messaging and responses to shape audience sentiments, including connecting interdepartmental collaboration to address and mitigate issues.

You should be a strong communicator, written and verbal, preferably with prior experience in a similar capacity and/or in creating compelling content and stories on social media to enthuse the community. Prior creative production experience, including agency collaboration, developing concise campaign briefs and a keen creative judgement and passion for the latest digital marketing and community growth trends are highly desired.

What will you be doing?

Key Responsibilities:

Social Media & Community Management

• Develop and manage the social media editorial calendar, as well as execute strategies on Stackedstore social media and website, alongside the Stackedstore Team

• Drive community engagement through community/ambassador network for example instagram and tiktok stories

• Execute and Create growth marketing campaigns, together with the team.

• Create, curate and develop compelling social media stories aligned to overall content strategy, tailored to Stackedstore channels and audience segments, mapped to our integrated marketing calendar.

• Work with Businesses and temp staff to co-create campaigns, digital content, Newsletter as well as edit and proofread posts to ensure alignment with our brand and social guidelines.

• Analyse and optimise audience engagement metrics through monthly reporting, as well as scan the competitive landscape and external trends for new ideas and tools for adoption

Website & SEO Support

• Support Stacked Store website content management and publishing needs to optimise user experience and interface.

• Grab images and videos to support the Website experience.

Event & Other Support

• Organise and support Stackedstore pop-ups and events as well as visits by renowned architects and interior designers.

• Perform team-related duties and responsibilities as well as support pop-up events, as assigned.

Job Requirement

• Minimum Diploma in Communications, Advertising, Marketing or related field.

• 1-2 years of experience in a similar capacity and/or managing end-to-end social media and digital content creation, publishing to reporting work.

• Good knowledge of Instagram, Instagram Ads,TikTok and and keeps abreast of audience insights, social media trends and best practices.

• Able to multi-task and work in an agile, evolving environment.

• Fluency in English, with strong written and verbal communication skills.

• Familiarity with Canva, Capcut, Adobe Suite, Meta Business, Illustrator, is a plus.

• Passionate, independent contributor and collaborative team player with a keen learning and can-do spirit.

• Good time management with an eye for detail and a strong operational ability.

Note: While the job states qualifications or minimum years of experience, we're open to meeting candidates who can demonstrate strong work performance from previous employment, or even their personal portfolios.

JOB SCOPE / KEY RESPONSIBILITIES

1. Contribute as a team player in a multidisciplinary team in employment planning, placement and support services for client with acquired physical disabilities to return to employment.

2. Provide job coaching including pre-employment preparation, on-the-job training and facilitation of a support network for clients through regular goal setting and review.

3. Conduct vocational assessment and exploration, job search, advocate for clients, engage with and educate potential employers on internship and employment issues for clients.

4. Secure training courses, open employment and apprenticeship opportunities/ job trials for clients. Tap on relevant schemes and subsidies for persons with disabilities that may facilitate their return to work process.

5. Co-ordinate job placement process, including work place assessment, employment negotiation and job task analysis. Communicate effectively with all relevant stakeholders, including allied health and medical professionals where necessary

6. Plan and facilitate groups to support client’s goal in returning to work.

7. Plan, organise and lead client’s care in the programme as a Case Manager on a rotational

basis.

8. Maintain up-to-date documentation of interventions and client information including assessment, job placement and job support records.

9. Engage in self-learning and professional development activities to stay updated on the best practices in the provision of employment support services. To equip oneself with knowledge of local laws and policies related to return to work and employability.

10. Organise and participate in outreach activities with stakeholders to engage them in training and employment of persons with disabilities.

11. Responsible for data tracking and analysis to measure the team performances based on programme’s milestones and outcome indicators as well as providing progress reports to management.

12. Work closely with Employment Support Programme (ESP) in SPD to maximise resources and outcomes for clients.

13. Any other duties as assigned by the Programme Head as and when necessary.

B. JOB HOLDER REQUIREMENT

1. Diploma/Degree holder, preferably in psychology, social work, occupational therapy, physiotherapy, human resource management or related disciplines. A plus if candidate has an Advanced Certificate in Supported Employment (ACSE).

2. At least 2 years' of experience in relationship management, customer service, career coaching or vocational counseling will be an advantage.

3. Proficient in computer skills.

4. Appreciation of the healthcare landscape in Singapore and exposure/ interest in working with persons with disabilities.

5. Strong communication and interpersonal skills