Total 53 Customer Service job vacancies in Telok Gong, Port Klang

工作獨家報道

1. 準備海運費、海運費及清關報價

2.查看運費

3. 跟進預訂

4. 預約地點

5. 準備S/I、HBL和MBL

6.檢查港口系統船舶狀態

7. 檢查連接埠系統上的容器狀態

8. 配合海外代理詢價、訂艙

9. 與客戶跟進出貨狀態

要求

1.良好的人際溝通能力

2.良好的溝通能力

3.願意學習

4.有禮貌，吃苦耐勞

5. 能說普通話

6. 快速學習者

津貼和福利

• 醫療保險
• 公積金
• 索斯科

Job Scoop

1.      Prepare Quotation for ocean freight, sea freight and custom clearance

2.      Check the freight cost

3.      Follow up on booking

4.      Place booking

5.      Prepare S/I, HBL and MBL

6.      Check port system on vessel status

7.      Check port system on container status

8.      Co-respondance with oversea agent on enquiry and booking

9.      Follow up shipment status with customer

Requirement

1.      Good inter-personal skills

2.      Good communication skills

3.      Willing to learn

4.      Polite and hardworking

5.      Able to speak mandarin

6.      Quick learner

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

The Waiter serves to assist with the daily food service operations within the senior living community, ensuring a high standard of service, resident well-being, and compliance with safety and dietary requirements. The Waiter’s responsibilities include, but shall not be limited to: 

• Greet customers and present menus. 
• Make menu recommendations and answer questions regarding food and beverages. 
• Take customer orders accurately and efficiently. 
• Deliver orders to the kitchen and ensure accuracy and timeliness of delivery. 
• Serve food and beverages to customers in a timely with great hospitality. 
• Check customers’ satisfaction and attend to requests for additional services, such as ordering dessert or taking extra orders. 
• Process payments and handle cash and credit card transactions. 
• Ensure cleanliness of tables and dining areas. 
• Assist in maintaining an inventory of supplies and equipment. 
• Follow safety and sanitation policies and procedures. 
• Carry out other tasks as instructed by the F&B Team Leader. 

Perks & Benefits

• Employee equity
• Flexible working hours
• Medical insurance

Pacific Senior Living (PSL) 是全球哥倫比亞太平洋管理集團的一部分，總部位於美國西雅圖，管理著世界各地眾多的現代醫療保健和老年生活設施，憑藉我們成熟的專業知識和服務質量，旨在實現整體福祉和恢復活力。為成功的候選人提供住宿、交通和員工餐。

職責：

健康助理作為該組織的第一線員工，為 PSL 的所有居民和客人提供最高水準的護理。協助高級健康助理和健康與健康經理執行合理分配的各種與護理相關的任務，並促進居民、客人和組織其他員工的安全和福祉。

● 根據個人服務計劃，協助居民進行日常生活活動，如洗澡、穿衣、梳洗、如廁、接送、往返活動和用餐

● 允許並鼓勵居民在提供協助的同時盡可能提供護理服務

● 在餐廳或房間為住戶提供膳食，並可依照預先規劃的菜單協助準備膳食

● 確保居民飲食適當，攝取足夠的液體，同時尊重居民的自由選擇權。記錄居民飲食習慣的變化並向主管報告

● 發起並參加活動日曆中為居民提供的休閒活動，並鼓勵居民社交和參加計劃的活動或計劃，以與其他居民發展友誼

● 根據公司政策和程序，每天及時維護住戶記錄，記錄適用的藥物分配、休閒活動、事件和觀察結果；報告住戶身體狀況和/或行為以及訪客的任何變化，觀察並報告每位住戶的健康和情緒狀況，並及時向主管報告所有變化

● 協助居民依照用藥程序中規定的藥物進行用藥，協助或監督自行用藥的居民，遵循醫生的醫囑和州法律，為無法自行用藥的居民進行藥物管理 了解並遵守用藥政策和程序

● 為住戶維護一個清潔、安全和有序的環境，進行一般內務管理，並遵守住戶洗衣房、臥室、用餐區、起居空間、浴室、廚房和其他區域的清潔時間表

● 在緊急情況下遵循適當的程序，及時、積極地回應居民的援助請求

● 了解每位住戶的位置，確保他們離開大樓時簽出，如果無法找到住戶，立即通知主管

● 透過與同事的合作互動鼓勵團隊合作

要求：

● 僅限馬來西亞公民或永久居民

● 有經驗者優先，但應屆畢業生也可申請，將提供訓練

● 個性開朗，態度樂於助人

● 願意在巴生、雪蘭莪工作

津貼和福利

• 員工股權
• 醫療保險

Pacific Senior Living (PSL) is part of the global Columbia Pacific Management Group, headquartered in Seattle, USA, managing numerous modern healthcare and senior living facilities across the world, designed for holistic well-being and rejuvenation with our proven expertise and quality of service. Accommodation, transportation and staff meals provided to successful candidates.

Responsibilities:

The Wellness Associate serves as a frontline employee of the organization and delivers the highest level of care to all residents and guests of PSL. Assist Senior Wellness Associates and Health & Wellness Manager in carrying out various care-related tasks, reasonably assigned, as well as promote safety and wellbeing of Residents, Guests and other Employees of the Organization.

● Assists residents with activities of daily living, such as bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan

● Allows and encourages residents to do as much of their care as possible while assisting

● Serves meals to residents in the dining room or room and may assist in preparing meals following pre-planned menus

● Ensure residents eat a proper diet and take adequate fluids while respecting the resident’s right to free choice. Record and report changes in resident eating habits to the supervisor

● Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents

● Maintains residents’ records daily promptly and by company policy and procedures, documents medication distribution where applicable, leisure activities, incidents, and observations; reports any changes in resident’s physical condition and/or behaviour, and visitors, observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor

● Assists residents with medication as defined in medication procedure, assists or supervises residents who self-administer the medication, follow physician orders and state laws to administer medications to residents who cannot self-administer their medications exhibits an understanding of and follows medication policies and procedures

● Maintains a clean, safe, and orderly environment for the residents, performs general housekeeping, and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen and other areas

● Follows proper procedures in emergencies and responds promptly and positively to resident requests for assistance

● Knows the location of each resident, ensures they sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident

● Encourages teamwork through cooperative interactions with co-workers

Requirements:

● Malaysian Citizens or Permanent Residents only

● Experience preferred, but Fresh Graduates may apply as training will be provided

● Pleasant personality and helpful attitude

● Willing to work in Klang, Selangor

Perks & Benefits

• Employee equity
• Medical insurance

工作範圍 ：

• 處理進出口貨物的日常操作任務。
• 與客戶和供應商密切合作，確保營運計劃順利進行。
• 準備運輸文件。
• 監控出貨狀態並及時提供客戶更新。
• 協助客戶進行詢問（透過電子郵件和電話）。
• 在需要時履行其他職責。

工作要求 ：

• 2年以上相關領域工作經驗。
• 語言：英語、馬來語和華語。
• 有效的溝通和人際交往能力。
• 優秀的職業道德，能夠以最少的成本獨立、負責任地工作
  監督。
• 良好的指揮/熟悉基於網路的應用程式（港口和運營商系統），
• Microsoft Office 應用程式和一般電腦知識。
• 必須願意在巴生工作。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Scope :

• Handle daily operation tasks for import / export shipments.
• Work closely with customers & suppliers to ensure smooth operation planning.
• Preparation of shipping documents.
• Monitor shipment status and provide timely updates to Customers.
• Assist Customers with inquiries (via email & telephone).
• Perform other duties as and when needed.

Job Requirements :

• 2 years and above of working experience in related field.
• Language(s): English, Bahasa Malaysia & Mandarin.
• Effective communication and interpersonal skills.
• Excellent work ethics and is able to work independently and responsibly with minimal
  supervision.
• Good command / familiar with web-based applications (Port & Carrier systems),
• Microsoft Office applications & general computer knowledge.
• Must be willing to work in Klang.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:-

• Provide support services to the marketing team;
• Monitor trade proceeds/transactions, liaise with various internal departments, bankers and external parties;
• Maintain trading records and assist in preparing reports.

Requirements:-

• Bachelor degree from a recognized university in any field;
• Basic accounting knowledge;
• Preferably 2-3 years working experience;
• Preferably having knowledge in palm oil, banking or trading markets;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team.

Perks & Benefits

• Central location
• Hospital and Surgical insurance, Group Personal Accident Insurance

Job Responsibilities:

Communicate closely with Sales personnel and customers on orders received to ensure timely delivery;

To prepare purchase order;

To prepare and submit quotation to customer;

Responsible in operations of order processing, tracking, and monitoring of orders, and ensuring quality and smoothness of operations;

Ensuring orders are processed smoothly end-to-end in a timely manner (from checking stock allocation, warehouse stock and PO details and to ensure delivery of orders have been completed);

To ensure on time collection of customer payment;

Imports and exports shipment arrangement and document preparation;

Coordinating shipments with customers and suppliers, shipping agents, forwarders and port agent, for efficient and smooth handling of shipments via road, air and sea mode;

Handle customs permit declaration;

Update daily shipment/delivery schedule on project basis;

Verify freight bill for inbound and outbound shipment;

Requirements:

Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma & Professional Degree.

At least 3 years of working experience in the related filed is required for this position.

Computer literate. (familiar with SQL Accounting)

Required language(s): English and Bahasa Malaysia

Preferably Language(s) : Bahasa Malaysia, English and Mandarin.

Able to speak and write in Mandarin are added advantage.

Proactive, self-motivated, quick learner, pleasant personality with good interpersonal and communication skills.

Full-Time positions available.

Applicants must be Malaysian citizens.

Attractive Salary Package 

Flexible & Friendly work environment

5 Working Days (Monday - Friday)

Customer Service Representative

Up to £25,000 + early finish on a Friday

Fixed Term Contract (12 Months)

My client based near Neath are seeking a Customer Service Representative to join their well-established successful business in the manufacturing industry.

The primary role of the customer service representative is to provide excellent customer service to a global customer base.

As a Customer Service Representative you will be required to:

• Process all customer enquiries and purchase orders in a timely manner
• Take "ownership" of allocated customers - sales order processing, progress chasing quotations, handling in-bound enquiries, making outbound calls to customers, handling customer complaints
• Develop strong interpersonal links with internal and external customers
• Take responsibility for customer information in system, monitoring and updating to ensure accuracy
• Work with other departments including finance, production, purchasing and logistics to ensure high levels of service are achieved and customer expectations are met.
• Develop and build strong working relationships with internal sales and new business development teams.

In order to be successful in this role, you will need:

• Proven track record customer service or internal sales role preferable
• Good IT skills
• High level of attention to detail
• Excellent understanding of outstanding customer service
• Process driven and great attention to detail
• Good communication and organisational skills

This is a permanent role, Monday to Friday with hours of work being Monday to Thursday 08.00 - 16.30 Friday 08.00 - 14.30

For immediate consideration, please forward your CV to Saskia at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues