JOB SUMMARY
Primary responsibility is to lead the Business Transient (BT) Pricing process for Marriott’s top Global Sales accounts. This manager will provide support and guidance to the Global Account Leaders on how to effectively execute and manage the BT Pricing Process within MarRFP, which is the BT pricing process system. The position is responsible for executing on established deliverables ensuring RFP bids are processed accurately and delivered on time. This manager will serve as the expert in the pricing process and is expected to have thorough knowledge of the applied systems involved ensuring all aspects of pricing including rate loads are executed flawlessly. This manager should have a solid understanding of Marriott’s Revenue Management concepts and pricing philosophies. In addition, the position is expected to train and present material to all user groups to ensure MarRFP users are trained appropriately in order to effectively utilize system and associated processes.
CANDIDATE PROFILE
Education and Experience Required
· Required: 4-year degree from an accredited university in Business Administration, Sales, or related major and 2+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance;
OR
· 4+ years of relevant professional experience in sales or related function, demonstrating progressive career growth and pattern of exceptional performance.
Skills Preferred:
· Hotel/market or business transient segment experience and/or knowledge.
· Previous revenue management or sales experience.
· Strong process, project management, negotiating, influencing, and problem resolution skills.
· Ability to manage and support multiple projects and stakeholders in a fast-paced environment.
· Adaptability to shifting priorities; embraces change.
· Understanding analytical concepts.
· Strong ability to listen and incorporate new information and viewpoints.
· Ability to work independently with minimal supervision.
· Effective listening skills and a willingness to encourage ideas and resolve conflicts in a positive manner.
· Strong technical aptitude
· Ability to collaborate effectively with others in a cross-functional team.
· Ability to manage and support multiple projects and tasks in a fast-paced environment.
· Ability to gather and organize information.
· Strong written and verbal communication skills, with attention to detail and follow through.
· Experience with Marriott’s Reservation, Property Management and/or Sales Systems.
· Solid presentation skills.
· Knowledge of PC software, including extensive Excel and Outlook knowledge.
· Detail oriented with strong organizational and administrative skills.
· Demonstrate self-confidence, high energy and enthusiasm.
CORE WORK ACTIVITIES
· Support Global Sales Teams.
· Coordinate, execute and improve collection, management and distribution of information from pertinent Sales and Revenue Management systems (MarRFP, HPP, MARSHA, EPIC, etc.).
· Understand full system logic/functionality on critical core dependent systems (EPIC, HPP, MarRFP, MARSHA, GDS)
· Manage rate solicitation and RFP generation for a subset of deployed Global Sales accounts.
· Facilitate communications to hotels, sales groups, revenue management and customers regarding important application and process updates.
· Develop training and guidelines for use of applications and explanation of final products.
· Develop customized presentations for sales, hotels & franchise organizations.
· Create & conduct annual hotel training & applicable sales training.
· Monitor and assess quality and integrity of data collected.
· Develop and maintain working relationships with counterparts in international offices to assist with process and operational support.
· Test new site functionality in conjunction with application upgrades.
· Respond to all general PAS Inbox emails.
· Prepare and manage global communications to all MarRFP user groups and properties worldwide.
· Utilize account and hotel data to perform analysis to assist the property in making effective account pricing decisions.
· Partner with the Business Travel Account Managers on all application & process updates.
· Participate on global account team calls to pull through customer’s objectives.
· Support the process of account mergers & acquisitions.
