The Service/Support Desk Analyst will provide first line of contact to designated customers that seeking for technical support.
Perform administrative duties to ensure daily operations...
To ensure ongoing and consistent customer satisfaction through effective and efficient responses to customer enquiries, issues and problems.
To manage customer's expectations in te...
To plan and deliver CRM strategies across the organization with a view to retaining Serba Dinamik existing customers, increasing brand loyalty and expanding the company brand.
As a customer service representative, that individual will stand as the liaison, offer product or services information
and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads,
assess customer needs, establish sustainable relationships and provide accurate information. Some of the prominent
customer service jobs include call centre representative, concierge, client relations, receptionist, help desk,
desk support engineer, patient care, field service technician, customer service manager, bank teller member services,
technical support and social media customer care.