Total 16 Others job vacancies in Ipoh , Kuala Lumpur

Company: Mavisco Sdn Bhd

Job Title: Personal Assistant to General Manager

Are you an organized, flexible, and detail-oriented individual? We’re looking for a motivated Personal Assistant to support our General Manager (GM) with various administrative tasks, office management, and client interactions.

Key Responsibilities:

• Administrative Support:

Manage the GM’s schedule, including meetings and travel. Prepare and edit documents, presentations, and reports. Maintain organized files for easy access.

• Meeting Coordination:

Arrange meetings, prepare agendas, take minutes, and follow up on action points. Schedule conference calls and virtual meetings.

• Travel Arrangements:

Plan the GM’s trips, including flights, accommodations, and itineraries. Ensure all travel documents are ready.

• Office Management:

Oversee daily office operations. Manage supplies, liaise with suppliers, clients, and other stakeholders.

• Project Assistance:

Assist the GM in research, data analysis, and managing special projects.

• Client & Stakeholder Interaction:

Serve as the main point of contact for clients and partners, ensuring prompt and professional responses. Handle sensitive information with discretion.

What We’re Looking For:

• Valid driver’s license (required).

• Bachelor’s degree in Business Administration, Management, or Chemistry (preferred).

• Minimum 2 years of relevant experience.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Fluent in both Mandarin and English.

• Excellent organizational, communication, and multitasking skills.

• Professional appearance and the ability to maintain confidentiality.

• Flexible, reliable, and quick to adapt.

Perks & Benefits

• Employee equity
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Company: Mavisco Sdn Bhd

Job Title: Personal Assistant to General Manager

Are you an organized, flexible, and detail-oriented individual? We’re looking for a motivated Personal Assistant to support our General Manager (GM) with various administrative tasks, office management, and client interactions.

Key Responsibilities:

• Administrative Support:

Manage the GM’s schedule, including meetings and travel. Prepare and edit documents, presentations, and reports. Maintain organized files for easy access.

• Meeting Coordination:

Arrange meetings, prepare agendas, take minutes, and follow up on action points. Schedule conference calls and virtual meetings.

• Travel Arrangements:

Plan the GM’s trips, including flights, accommodations, and itineraries. Ensure all travel documents are ready.

• Office Management:

Oversee daily office operations. Manage supplies, liaise with suppliers, clients, and other stakeholders.

• Project Assistance:

Assist the GM in research, data analysis, and managing special projects.

• Client & Stakeholder Interaction:

Serve as the main point of contact for clients and partners, ensuring prompt and professional responses. Handle sensitive information with discretion.

What We’re Looking For:

• Valid driver’s license (required).

• Bachelor’s degree in Business Administration, Management, or Chemistry (preferred).

• Minimum 2 years of relevant experience.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Fluent in both Mandarin and English.

• Excellent organizational, communication, and multitasking skills.

• Professional appearance and the ability to maintain confidentiality.

• Flexible, reliable, and quick to adapt.

Perks & Benefits

• Employee equity
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Company: Mavisco Sdn Bhd

Job Title: Personal Assistant to General Manager

Are you an organized, flexible, and detail-oriented individual? We’re looking for a motivated Personal Assistant to support our General Manager (GM) with various administrative tasks, office management, and client interactions.

Key Responsibilities:

• Administrative Support:

Manage the GM’s schedule, including meetings and travel. Prepare and edit documents, presentations, and reports. Maintain organized files for easy access.

• Meeting Coordination:

Arrange meetings, prepare agendas, take minutes, and follow up on action points. Schedule conference calls and virtual meetings.

• Travel Arrangements:

Plan the GM’s trips, including flights, accommodations, and itineraries. Ensure all travel documents are ready.

• Office Management:

Oversee daily office operations. Manage supplies, liaise with suppliers, clients, and other stakeholders.

• Project Assistance:

Assist the GM in research, data analysis, and managing special projects.

• Client & Stakeholder Interaction:

Serve as the main point of contact for clients and partners, ensuring prompt and professional responses. Handle sensitive information with discretion.

What We’re Looking For:

• Valid driver’s license (required).

• Bachelor’s degree in Business Administration, Management, or Chemistry (preferred).

• Minimum 2 years of relevant experience.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Fluent in both Mandarin and English.

• Excellent organizational, communication, and multitasking skills.

• Professional appearance and the ability to maintain confidentiality.

• Flexible, reliable, and quick to adapt.

Perks & Benefits

• Employee equity
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Company: Mavisco Sdn Bhd

Job Title: Personal Assistant to General Manager

Are you an organized, flexible, and detail-oriented individual? We’re looking for a motivated Personal Assistant to support our General Manager (GM) with various administrative tasks, office management, and client interactions.

Key Responsibilities:

• Administrative Support:

Manage the GM’s schedule, including meetings and travel. Prepare and edit documents, presentations, and reports. Maintain organized files for easy access.

• Meeting Coordination:

Arrange meetings, prepare agendas, take minutes, and follow up on action points. Schedule conference calls and virtual meetings.

• Travel Arrangements:

Plan the GM’s trips, including flights, accommodations, and itineraries. Ensure all travel documents are ready.

• Office Management:

Oversee daily office operations. Manage supplies, liaise with suppliers, clients, and other stakeholders.

• Project Assistance:

Assist the GM in research, data analysis, and managing special projects.

• Client & Stakeholder Interaction:

Serve as the main point of contact for clients and partners, ensuring prompt and professional responses. Handle sensitive information with discretion.

What We’re Looking For:

• Valid driver’s license (required).

• Bachelor’s degree in Business Administration, Management, or Chemistry (preferred).

• Minimum 2 years of relevant experience.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Fluent in both Mandarin and English.

• Excellent organizational, communication, and multitasking skills.

• Professional appearance and the ability to maintain confidentiality.

• Flexible, reliable, and quick to adapt.

Perks & Benefits

• Employee equity
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Company: Mavisco Sdn Bhd

Job Title: Personal Assistant to General Manager

Are you an organized, flexible, and detail-oriented individual? We’re looking for a motivated Personal Assistant to support our General Manager (GM) with various administrative tasks, office management, and client interactions.

Key Responsibilities:

• Administrative Support:

Manage the GM’s schedule, including meetings and travel. Prepare and edit documents, presentations, and reports. Maintain organized files for easy access.

• Meeting Coordination:

Arrange meetings, prepare agendas, take minutes, and follow up on action points. Schedule conference calls and virtual meetings.

• Travel Arrangements:

Plan the GM’s trips, including flights, accommodations, and itineraries. Ensure all travel documents are ready.

• Office Management:

Oversee daily office operations. Manage supplies, liaise with suppliers, clients, and other stakeholders.

• Project Assistance:

Assist the GM in research, data analysis, and managing special projects.

• Client & Stakeholder Interaction:

Serve as the main point of contact for clients and partners, ensuring prompt and professional responses. Handle sensitive information with discretion.

What We’re Looking For:

• Valid driver’s license (required).

• Bachelor’s degree in Business Administration, Management, or Chemistry (preferred).

• Minimum 2 years of relevant experience.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Fluent in both Mandarin and English.

• Excellent organizational, communication, and multitasking skills.

• Professional appearance and the ability to maintain confidentiality.

• Flexible, reliable, and quick to adapt.

Perks & Benefits

• Employee equity
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

公司：Mavisco Sdn Bhd

職稱： 總經理私人助理

您是一個有組織、靈活且注重細節的人嗎？我們正在尋找一位積極主動的個人助理，以支持我們的總經理 (GM) 完成各種行政任務、辦公室管理和客戶互動。

主要職責：

• 行政支援：

管理總經理的日程安排，包括會議和旅行。準備和編輯文件、簡報和報告。維護有序的文件以便於存取。

• 會議協調：

安排會議、準備議程、記錄會議記錄並跟進行動要點。安排電話會議和虛擬會議。

• 旅行安排：

規劃總經理的行程，包括航班、住宿和行程。確保準備好所有旅行證件。

• 辦公室管理：

監督日常辦公室運作。管理供應，與供應商、客戶和其他利害關係人聯絡。

• 專案協助：

協助總經理進行研究、數據分析和管理特殊專案。

• 客戶和利害關係人互動：

作為客戶和合作夥伴的主要聯絡點，確保及時、專業的回應。謹慎處理敏感資訊。

我們正在尋找什麼：

• 有效的駕駛執照（必需）。

• 工商管理、管理或化學學士學位（首選）。

• 至少2 年相關經驗。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint、Outlook）。

• 國語和英語流利。

• 優秀的組織、溝通和多工能力。

• 專業的外表和保守機密的能力。

• 靈活、可靠且快速適應。

津貼和福利

• 員工股權
• 公司旅行
• 事假
• 開放文化
• 個人發展機會

利潤管理

• 管理日常商業零售營運並實現銷售目標。
• 編制和分析銷售結果、零售 KPI，並確定改善銷售和服務的機會和績效差距。
• 負責監督零售店的運營，實現銷售目標和獲利能力，最大限度地減少營運費用，並實施銷售策略。
• 規劃年度預算。

營運管理

• 監控並確保貿易當局、綜合業主和百貨公司遵守所有零售標準和監管要求。
• 設計並實施有效的標準作業程序 (SOP)。
• 對現金收集、庫存盤點計劃、庫存控制和庫存完整性實施控制。
• 確保員工和業務區域的安全到位，防盜/竊盜預防控制、監視攝影機正常運作和監控，
• 確保所有商店的有效人力覆蓋並提交員工加班時間。
• 不時招募、訓練、發展、規劃、組織團隊
• 確保所有業務領域的內務管理均依照最高標準執行與維護
• 負責/參與路演及其他行銷活動以推廣品牌
• 透過尋找新的專賣店和新店開業機會來推動業務擴張。

領導

• 支持商店維持生產力和零售營運標準、紀律、培訓和發展。
• 培養有效的溝通，以建立/提高員工的積極性和士氣，從而形成積極的工作態度和環境。
• 進行員工考核和績效考核。
• 領導和指導員工實現銷售目標和服務標準，並根據需要進行培訓
• 制定戰術策略並推動門市實現銷售和服務目標。
• 透過績效驅動的措施和獎勵，培養、激勵和激勵門市員工實現最大績效，超越目標。分析門市員工的能力差距並規劃他們的培訓和發展，以滿足可接受的標準、效率和生產力水平。
• 指導門市團隊確保遵守所有政策和程序。審查指南並在必要時向管理層提供建議。
• 解決升級的關鍵客戶問題/投訴，並向團隊提供指導，以確保快速解決問題，以滿足客戶的期望和滿意度。
• 根據公司的目標和績效計劃及其對管理層的有效性，有效地推動該門市的發展。
• 定期拜訪網點，確保達到既定標準，並持續跟上業界最佳實務。確保高效有效的管理以及高績效的銷售。
• 建立、加強和維持與內部和外部各方（即地方當局、政府機構、商場管理層）的有效關係，以確保獲得良好的支持或批准來執行所有相關的營運事宜。
• 持續檢視、回饋和建議改善內部政策、系統、流程和程序以及相關行銷舉措，以確保提高網點的營運效率和有效性。
• 為了管理、檢查和執行所有促銷計劃、展示和關鍵活動均按照既定標準進行。
• 為門市員工提供輔導和指導，以達到可接受的營運標準，以實現客戶服務和體驗目標。
• 監控和控制包括人力成本在內的成本結構，以實現網點盈利、有效和高效的營運。
• 聯絡門市經理及其他門市工作人員，溝通相關資訊。
• 指導和激勵銷售人員盡最大努力實現財務目標。
• 制定和實施零售業務的預算和計劃。
• 具備視覺呈現技術的知識、解釋和實現視覺目標的能力。
• 與視覺陳列師密切合作，利用可用空間和商品以實現最終盈利。
• 監控庫存水準以確定每個零售店的庫存供應需求。
• 利用市場和需求分析的結果來設定和規範產品定價。
• 提高顧客對商店產品和服務的認識。
• 根據需要有效處理公司指派的額外職責

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險

The Career and Professional Development Centre Executive is responsible for supporting the design, implementation, and delivery of learning and development programs aimed at enhancing skills and competencies. This role involves collaborating with various stakeholders to assess training needs, assist in program development, and facilitate training sessions, contributing to a culture of continuous learning.

Key Responsibilities:

• Needs Assessment:
  • Collaborate with clients to gather insights on training requirements.
  • Assist in conducting training needs assessments to identify skill gaps and learning opportunities.
• Program Support:
  • To work with the faculty member on the design and development of engaging learning materials, including presentations, manuals, and e-learning modules.
  • Assist in the coordination of training logistics, including scheduling sessions, booking venues, and managing resources.
  • Manage all Human Resources Development Fund (HRD Corp) related programme and grant applications.
  • Proficient with the HRD Corp eTRIS system.
• Evaluation and Feedback:
  • Collect and analyze participant feedback to evaluate the effectiveness of training programs.
  • Assist in tracking training outcomes and maintaining records of participation and assessments.
• Continuous Improvement:
  • Stay updated on industry trends and best practices in learning and development.
  • Contribute ideas for improving existing training programs and developing new initiatives.
• Collaboration:
  • Work closely with clients to promote available training programs and encourage participation.
  • Assist in the development of a learning culture by engaging employees in professional development opportunities.

• Any other duties as assigned by the immediate superior.

Qualifications:

• Education:
  • Bachelor’s degree in human resources, education, business administration, or a related field.
• Experience:
  • Minimum of 3 years of experience in learning and development, training coordination, or a related field.
  • Familiarity with training methodologies and tools is a plus.
• Skills:
  • Strong communication and interpersonal skills, with the ability to engage and motivate participants.
  • Excellent organizational skills and attention to detail.
  • Proficient with the HRD Corp eTRIS system and related grants
  • Proficient with Learning Management Systems (LMS), e learning tools are desirable.

Attributes:

• Enthusiastic and proactive approach to learning and development.
• Strong problem-solving abilities and a willingness to learn.
• Ability to work collaboratively in a fast-paced environment.

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities

Requirements:

• Possess a minimum SPM or equivalent qualification.
• Previous clerical or administrative experience preferred.
• Strong organizational skills and able to multi-task.
• Ability to handle confidential information.
• Proficient in MS Word and Excel.
• Effective communication skills and a good team player.

Responsibilities:

• Maintaining and organizing files and records.
• Assist with data entry, payment reconciliation and documentation.
• Providing general office support, including answering phones & handling customer enquiries.
• Assist in ad-hoc tasks as and when needed.

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Friendly working environment

要求：

• 擁有最低 SPM 或同等資格。
• 有文書或行政經驗者優先。
• 較強的組織能力，能夠同時處理多項任務。
• 處理機密資訊的能力。
• 精通 MS Word 和 Excel。
• 有效的溝通能力和良好的團隊合作精神。

職責：

• 維護和組織文件和記錄。
• 協助資料輸入、付款對帳和文件編制。
• 提供一般辦公室支持，包括接聽電話和處理客戶詢問。
• 在需要時協助執行臨時任務。

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 友善的工作環境

JOB TITLE: PROFESSIONAL PROMOTER (KLIA, KLIA 2, GENTING HIGHLAND PREMIUM OUTLET)

SALARY RANGE: RM 2,500 – RM 3,500 (+ ALLOWANCE & INCENTIVE)

JOB TYPE: FULL TIME

LANGUAGES: ENGLISH, BAHASA MALAYSIA, MANDARIN (ADDITIONAL LANGUAGE ADVANTAGEOUS)

JOB REQUIREMENT

Skills and Qualifications:

• • Strong Communication Skills: Ability to engage with customers aggressively and provide clear information.
  • Sales Skills: Experience in sales techniques and a persuasive approach to promoting products.
  • Customer Service Orientation: A focus on providing excellent service and creating a positive shopping experience.
  • Attention to Detail: Ensure that displays and inventory are well-maintained and accurate.
  • Flexibility: Willingness to work varied hours, including weekends and holidays if needed.

Educational Requirements:

• • High School Diploma or Equivalent: Basic educational qualifications are often required, though some positions may prefer or require additional training or experience in retail or marketing.

Experience:

• • Retail Experience: Previous experience in a retail or customer service role is often preferred.
  • Promotional Experience: Experience in promoting Chocolate/Perfume/Cosmetics product can be advantageous.

BENEFITS:-

1. Medical claim
2. Product training provided
3. Customer Service training provided

JOB DESCRIPTIONS

1. Customer Engagement:

• • Greet and Assist Customers: Provide a warm welcome to customers and assist them in finding products or information.
  • Provide Product Information: Explain features, benefits, and usage of products to help customers make informed decisions.
  • Address Customer Queries: Respond to customer questions and concerns in a friendly and knowledgeable manner.

2. Sales and Promotion:

• • Promote Special Offers: Inform customers about ongoing promotions and discounts.
  • Upsell and Cross-sell: Suggest additional products or services that complement the customer's current purchase.
  • Track Sales Performance: Monitor and report on sales figures and promotional campaign effectiveness.

3. Visual Merchandising:

• • Display Products: Arrange and maintain attractive product displays to enhance visual appeal and attract customers.
  • Update Promotional Materials: Ensure that promotional posters, flyers, and digital content are current and visible.

4. Marketing and Outreach:

• • Participate in Events: Represent the store at promotional events, trade shows, and community activities.

5. Store Maintenance:

• • Keep Store Organized: Ensure that the store is clean, well-organized, and stocked with products.
  • Manage Inventory: Help with inventory checks and report any discrepancies or low stock levels.

6. Customer Feedback:

• • Collect Feedback: Gather and record customer feedback and suggestions to improve store operations and customer satisfaction.
  • Handle Complaints: Address and resolve customer complaints or issues in a professional manner.
  • Work with Team: Collaborate with other team members and management to achieve sales targets and store goals.

BENEFITS:-

1. Medical claim
2. Product training provided
3. Customer Service training provided

On-the-Job Training: 

As an Electrical Engineer, you are expected to acquire the following skills and knowledge through hands-on experience:

1) Electrical Design in accordance to MS IEC 60364, MS1936, MS1979, MSIEC 62305, UBBL and other related standards.

  - Overcurrent & Earth Fault Protection Design

  - Cable Sizing, Voltage Drop & Power Losses analysis

  - ELV Design

  - Earthing & Lightning Protection design

2) Liaison with Authority and Other Professionals 

3) Familiar with software skills such as CAD, Pvsyst, ETAP, lighting simulation etc.

4) Exposure and gain experience from physical constructional site visit.

5) Develop and enhance project management skills include coordinate, supervise and report to superior on the project/task status and progress.

6) Conduct Industrial research such as Industrial Product specification comparison, feasibility studies etc.

7) Charting your journey to Professional Engineer (Ir. Status).

Job Responsibilities:

• You will be responsible for facilitating projects, which includes planning, setting project timelines, meeting the deadline as part of your on-the-job training.
• You will be responsible in Solar DC design, Pvsyst Simulation, ETAP etc.
• Your role will involve planning, designing, calculating, estimating costs, and collaborating closely with team members on various projects.
• You will be guided to conduct Engineering Feasibility Study.
• You are expected to engage with multidisciplinary engineers and other professionals, including architects and surveyors.
• Your responsibilities will include coordinating with project stakeholders, such as clients, consultants, main contractors, local authorities, sub-contractors, and suppliers.
• You will be responsible to prepare tender document & conduct tender practice.
• You are required to attend meetings, interactions, and site inspections with various parties and prepare meeting minutes.
• You are required to conduct industrial research to stay updated with the latest technologies, Industrial Product specification comparison etc.
• You will assist the principal with other tasks as instructed from time to time.
• Ability to work independently to meet requirements according to specification.

Requirements:

• Bachelor’s Degree in Electrical Engineering with minimum CGPA of 3.3.
• Fresh graduates are encouraged to apply.
• Application is open for M&E Electrical Project Consultants with min 2 years experience will be an added advantage.
• Hardworking, practice common sense and willing to learn.
• Good proficiency in English & Bahasa Malaysia (written and oral).
• Basic proficiency in CAD software, Microsoft Office, Microsoft Excel.
• To cooperate and ability to work with clients, consultant teams and contractors, especially in M&E Services and related fields.
• Passionate in Design and Project Management, and have a strong interest in engineering design, can meet stringent requirements, tight project schedules and willing to take challenges and grow with company.
• To have the responsibility to manage and complete undertaken project milestones within the set timeline.
• To have accountability for one’s own actions.
• To derive great value and pride from one’s profession and work, and have commitment to quality.
• To have strong curiosity and interest in engineering knowledge and have an inquiring mind, and constantly seek to improve oneself by learning.
• Good interpersonal and communication skills, self-discipline with the right working attitude, self-motivation, and proactive in working.
• Ability to work independently to meet requirements according to specification.
• Must possess with own transport (car) and willing to travel.

Attractive Benefits:

1) Overtime Claim

2) Mileage Transport, Parking Claim, Medical Claim

3) 5 Working Days (Mon-Fri)

4) Endless Snacks & Coffee!

5) Regular Team Activities

6) Performance-Based Bonus

7) Learning & training opportunities

Responsibilities:

1. Managing Programmes

1.1 Prepare the Annual Training Calendar

1.2 Assist in the planning and managing of training events

1.3 Prepare and maintain the Training Progress Report, including the Profit & Loss Reporting

1.4 Manage and market Conferences

1.5 Enhance and manage the Continuing Professional Development in various market segments

1.6 Liaise with supporting partners in managing and marketing programmes

1.7 Handling of marketing channels (e.g. email blasts, websites, etc.) and materials (e.g. buntings, brochures, tokens, etc.)

1.8 Assist in the liaison with collaborators

1.9 Liaison with IIA Global on marketing materials

2. Information and Marketing Platforms Maintenance

2.1 Update and maintain website (PD section), including periodic assessment for enhancement

2.2 Update and maintain conference materials, including conference speakers’ details (both soft and hard copies)

3. Market Intelligence

3.1 Assist in compilation of data for analysis:

• Other training providers, including professional bodies
• Topics and speakers, especially for areas related to internal auditing
• Pricing structure

3.2 Assist in the analysis of data to identify:

• New market (areas and target audience)
• Competitive pricing structure
• Current topics
• Subject Matter experts

4. Ad Hoc Projects

4.1 To be part of the Secretariat team to work on all ad hoc projects organised by the Institute such as AGM, Membership Activities, Awards Presentations, Launches, etc.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

職責：

1. 管理項目

1.1 準備年度培訓日曆

1.2 協助培訓活動的規劃與管理

1.3 準備及維護訓練進度報告，包括損益報告

1.4 管理和行銷會議

1.5 加強和管理各個細分市場的持續專業發展

1.6 與管理和行銷計劃的支援合作夥伴聯絡

1.7 行銷管道（例如電子郵件群發、網站等）和資料（例如彩旗、小冊子、代幣等）的處理

1.8 協助與合作者的聯絡

1.9 就行銷資料與 IIA Global 聯絡

2. 資訊及行銷平台維護

2.1 更新和維護網站（PD部分），包括定期評估以進行增強

2.2 更新和維護會議資料，包括會議發言人的詳細資料（軟拷貝和硬拷貝）

3. 市場情報

3.1 協助整理資料進行分析：

• 其他培訓機構，包括專業機構
• 主題和演講者，特別是與內部稽核相關的領域
• 定價結構

3.2 協助分析數據以確定：

• 新市場（領域和目標受眾）
• 有競爭力的定價結構
• 目前主題
• 主題專家

4. 臨時項目

4.1 成為秘書處團隊的一員，負責協會組織的所有臨時項目，如年度股東大會、會員活動、頒獎典禮、發布會等。

津貼和福利

• 附近的公共交通
• 中心位置
• 醫療保險
• 個人發展機會

We are looking for an experienced and driven Operations General Manager to lead our operations team and support the Chief Operating Officer (COO) in achieving operational excellence across all locations. This role will oversee daily restaurant operations, manage multi-unit teams, and drive financial performance and customer satisfaction. Key responsibilities include strategic planning, compliance management, and talent development.

Key Responsibilities:

• Support the COO in Strategic Execution: Act as the second-in-command to the COO, overseeing daily operations of all restaurant locations and implementing company-wide strategies.
• Operational Leadership: Lead and manage restaurant managers across multiple locations to ensure consistent quality, service excellence, and operational efficiency.
• Financial Oversight: Drive financial performance by managing budgets, controlling costs, and maximizing revenue growth to meet profitability targets.
• Customer Experience Enhancement: Elevate the guest experience by ensuring exceptional service standards and swiftly resolving any escalated customer issues.
• Compliance Management: Maintain full compliance with all health, safety, and food hygiene regulations across all outlets.
• Strategic Planning: Collaborate with the COO and senior management to develop and implement growth strategies and operational improvements.
• Talent Development: Mentor, train, and develop managerial staff to build a high-performing team culture and support their professional growth.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Hospitality Management, or a related field.
• Preferred 8-10 years of experience in a senior operational role within the food and beverage industry, with a proven track record of managing multi-unit operations.
• Demonstrated ability to lead large teams and drive performance at multiple levels, fostering a culture of accountability and excellence.
• Strong understanding of financial management, including P&L analysis, cost control, and budget management.
• Comprehensive knowledge of restaurant operations, with experience in both front-of-house and back-of-house management.
• Excellent problem-solving skills with the ability to make data-driven decisions.
• Capable of managing multiple priorities in a fast-paced environment, with a focus on achieving results.
• Outstanding communication and interpersonal skills.
• Flexibility to work evenings, weekends, and public holidays as needed.

Key Competencies

• Proven ability to effectively lead and motivate large teams.
• Skill in developing and executing operational strategies to drive growth and efficiency.
• Strong understanding of budgeting, cost control, and financial analysis.
• In-depth knowledge of both front-of-house and back-of-house restaurant operations.
• Ability to identify issues, analyze data, and implement effective solutions.
• Exceptional skills in both verbal and written communication.
• Capable of managing multiple tasks and priorities in a fast-paced environment.
• Focus on delivering high levels of customer satisfaction.
• Knowledge of industry regulations and commitment to maintaining safety and compliance standards.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal leave
• Sabbatical leave
• Personal development opportunities
• Paid training and development