Total 408 Customer Service job vacancies in Telok Gong, Port Klang

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Join Our Team at Yappari Steak VivoCity!

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Position: Service Crew Member

Location: Yappari Steak VivoCity

About Us:

Yappari Steak is renowned for its exquisite Japanese-style steaks, prepared with precision and served with a touch of hospitality. Located in the vibrant VivoCity, our restaurant prides itself on delivering top-notch service and culinary excellence to our valued guests.

Job Responsibilities:

- Greet and welcome guests in a warm and friendly manner

- Assist guests with menu selections and provide recommendations

- Take orders accurately and efficiently

- Serve food and beverages promptly and courteously

- Ensure guest satisfaction by addressing any concerns or requests promptly

- Maintain cleanliness and tidiness of the dining area

- Collaborate with team members to provide seamless service

Requirements:

- Passionate about delivering exceptional customer service

- Positive attitude and excellent communication skills

- Ability to work in a fast-paced environment

- Prior experience in the service industry is preferred but not required

- Willingness to learn and grow within the company

- Flexible schedule, including weekends and holidays

How to Apply:

If you are enthusiastic, hardworking, and eager to be a part of our team, we would love to hear from you! Please send your resume/CV along with a brief cover letter highlighting why you would be a great fit for the service crew position at Yappari Steak VivoCity.

Join us in providing an unforgettable dining experience to our guests at Yappari Steak VivoCity!

We thank all applicants for their interest in joining Yappari Steak. Only shortlisted candidates will be contacted for an interview.

Sincerely,

Yappari Steak Singapore

Duration: End May - Mid Aug 2024

Salary: $2,300/month

Location: Islandwide, will assigned to office near to your residential area (subject to availability)

Working Days and Hours: 5 days from Monday – Sunday (1 weekday off + 1 weekend off), Morning & Afternoon shift

Responsibilities:

1. Provide support to office and project operation

2. Attend to customers at the counter

3. Assist to process application forms and perform data entry

4. Provide administrative support to the headquarter

5. Any other ad-hoc duties assigned

Requirements:

1. Singaporeans only

2. Minimum GCE ‘O’ Levels

3. Comfortable with working on shifts and weekends

4. Customer-oriented, front-facing customer service experience is beneficial

Interested candidate may apply via email to spctb@scientecpersonnel.com (indicating Job ID J44486 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

The Job :

• Prepares accurately and promptly all relevant custom permits, certifications etc. via various portals as required by Government Authorities and/or customers.
• Keeps abreast of company’s Trade Compliance Policy and attends Compliance Trainings as required.
• Reports any shipping documentation error to supervisor immediately.
• Participates and be responsible in root cause analysis, brainstorm on solutions and implement or verify solutions for any complaints relating to documentation oversight as organized by supervisor.
• Provides feedback on the efficiency of customer service processes.
• Creates SAP Order Acknowledgements and / or convert them to Sales Orders in an efficient manner.
• Understands, reviews, and negotiates Letters of Credit (L/C).
• Generates shipping documents as stipulated in the L/C and ensures timely submission to negotiation banks for L/C transacted sales order.
• Generates Delivery Order and perform pick & pack process where necessary.
• Provides delivery information or shipment advice, where necessary and as assigned.
• Generate invoices to customers on goods delivered/issued.
• Creates other accounting documents such as credit / debit notes as required.
• Responds promptly to customer inquiries in a courteous and professional manner.
• Communicates effectively with internal or external customers by telephone, email, letter, and face to face.
• Works with regional offices to resolve any order-related issues.
• Provides back-up support to other group members during their absence or when specifically assigned.
• Meets relevant operational metrics as set-forth by the department.
• Tracks activities for statistical analysis as assigned by supervisor.
• Attends regular customer service departmental meetings.
• Observes standard operating procedures and/or guidelines.
• Verifies transporters and warehouse bills, where applicable.
• To audit LC terms and conditions and prepare LC negotiation documents for payment collection.
• To coordinate with import agency to handle Customs clearance process.
• To liaise with transporter, warehousing staff and customers to ensure timely shipment/delivery of orders.
• To prepare periodical sales reports, check monthly billings of transporters/warehouse and make monthly stock reconsolidation.
• To identify and document and initiate/recommend/provide solutions through designed channels to any non-conformities relating to the product/process/quality system, verifying the implementation of the solutions and/or controlling further processing/delivery/installation of the non-conforming process or product until the defect has been rectified.

Qualifications/Experience:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma (Supply Chain preferred) or equivalent qualification.
• 3 years’ relevant working experience.
• Good knowledge and well verse in computer applications.
• Good interpersonal skills and Communication Skills, proficient in both written and oral English.
• Knowledge of SAP preferred.

An exciting opportunity has arisen to join a world leading global organisation. Our client, a leading global FMCG company with brands such as Domestos, Comfort, Persil & Tressemme, are currently looking for Material Supplier to work in their prestigious facility in Port Sunlight. This is a Temporary, but ongoing position. The pay rate will be £14.30 an hour on basis of 37.5 hours per week

Material Supply PROFILE.

The Material Supply/Bottle Tipper is responsible for safely delivering a continuous supply of bottles to ensure that production lines are able to run.

Applicants must be able to follow the shift pattern in full:

Monday to Friday 5.30am-1.30pm

Monday to Friday 1.30pm - 9.30pm

Monday to Friday 9.30pm -5.30am

Operational Activities:

• Stripping Pallets -Remove outer packaging materials from the pallets of bottles and prepare for tipping.
• Tip Trays of Bottles - Load correct bottles into hoppers following SOP's to ensure continuous production.
• Waste & Recycling - Remove waste from the pallets and ensure appropriate segregation into appropriate recycling streams or bailers.
• Housekeeping - Ensure the work area is safe, clean, and tidy, maintaining 5's standards for the area.
• Cleaning - General cleaning duties of the work area using appropriate cleaning equipment.
• Administration - Accurately check and record bottle and pallet details in the Tipping Log for traceability.
• Communication - Maintain good internal communications within the bottle handling team.
• Safety

• Ensure Company safety policy, rules and procedures are understood and followed at all times.
• Adhere to Site SOL Licence
• Report safety issues to the appropriate Team Lead
• Actively contribute to the safe working environment

Experience and Competencies Required:

ESSENTIAL:

• Teamwork- Must be capable of working within a highly effective team; responsible, supportive, and reliable.
• Communication- Can effectively communicate issues relating to safety and quality and can provide operational observations to team lead when required.

PREFERRED / DESIRABLE:

• Counterbalance FLT license desirable but not essential.
• IT Skills - competent in the use of Microsoft Office; Excel and Word programmes is preferred.

Other Requirements:

Applicants must be able to follow the shift pattern in full:

Monday to Friday 5.30am-1.30pm

Monday to Friday 1.30pm - 9.30pm

Monday to Friday 9.30pm -5.30am

Professional Qualifications:

National qualifications in Reading and Comprehension, Writing and Mathematics. This will support recording of data and general teamwork skills with emphasis on good communication.

Reporting to Manager, Logistics, this position will manage the Business Process Outsourcing Service Providers (BPO SPs) to drive daily standard operating procedure compliance and achieve key performance indicator targets. The candidate is also expected to conduct investigations to address logistics quality issues, propose effective action plans as well as lead and implement quality improvement projects.

Responsibilities:

• Manage and guide BPO SPs in day-to-day shipment bookings and management
• Resolve daily operational issues amongst BPO SPs and stakeholders
• Conduct audits and Key Performance Indicator (KPI) review meetings
• Prepare shipping information for Ocean Freight tenders
• Handle freight sourcing for ad-hoc rates and present shipping options to stakeholders
• Maintain freight reports and perform analysis to facilitate reviews with carriers
• Manage and resolve carriers' issues and evaluate carriers’ performance
• Investigate customer complaints to identify root cause and implement corrective actions
• Process invoices in a timely manner, and resolve billing disputes with carriers and BPO SPs
• Roll out new or improved operational processes to support business needs
• Lead implementation of assigned projects and suggest quality improvement initiatives
• Upkeep standard operating procedures, work instructions and specifications
• Perform data analysis to identify trends and insights to support business improvement

Responsibilities:

• Diploma in Logistics, Supply Chain, Engineering or related discipline with at least 5 years of relevant experience
• Good knowledge on incoterms and shipping documentation
• Good written and communication skills
• Team player, self-motivated and independent
• Ability to multi-task with good follow up skills
• Proficient in Microsoft Excel tools and functions
• Willing to rotate to various functions within Logistics Division whenever required

The purpose of this role is to ensure the effective operations and delivery of the D&A RUN support requests and issues as per standard operating procedure and complied with IT service management framework(SMF). This involves working closely with vendor IT D&A operations team to ensure day to day issues are closed timely. Also involves collaborating with cross-functional IT teams such as SAP and Applications, D&A wider team such as data architects, data modellers, data engineers, business analysts, business users for issue resolution, troubleshooting and deliver enhancement requests on-demand.

1. Assist the operations team in managing run tickets, incidents, and issues that require robust BA and business collaboration to ensure timely resolutions.
2. Act as a point of contact for operational support issues, providing quick response and effective solutions.
3. Facilitate service-now onboarding and D&A apps access provisioning for external vendor team members supporting the D&A platform operations.
4. Be data and business domain proficient of the D&A solution use cases to enable efficient RUN ticket routing and coordination with wider D&A roles accordingly.
5. Assist in project management tasks, such as defining project scopes, goals, and deliverables for major and minor enhancement projects. Ensure that enhancement projects are executed on time and within budget.
6. Collaborate with the delivery team to plan and execute both major and minor enhancements. Ensure that enhancements align with business needs and do not compromise the operational integrity of the systems.
7. Collaborate with wider D&A team, data engineers, business analysts, and IT teams to ensure data systems operate effectively and operation issues resolved.
8. Collaborate with various D&A stakeholders, and business teams to ensure clear communication and manage expectations in the regular calls per use case business team.
9. Provide regular updates to relevant stakeholders, including status reports on operational activities and performance.
10. Communicate effectively to ensure all team members are aligned with operational objectives.
11. Participate in trainings such as data literacy and knowledge-sharing activities to enhance the skills and expertise of the operations team.
12. Collaborate with wider D&A SMEs to ensure that all elements of service management framework items are followed up and self-assessments with evidence are gathered on-demand or during IT audit.
13. Ensure that IT security protocols and risk assessments are diligently followed in all operational activities. Participate in identifying and mitigating risks related to data and analytics operations.
14. Submit, Review/validate change requests to assess their impact on operational stability and efficiency. Ensure that changes are thoroughly tested and reviewed before production releases to minimize disruptions.
15. Maintain control over documentation for each operational service area within the data and analytics domain.
16. Keep documentation up to date, including runbooks, standard operating procedures, and compliance records.
17. All other job responsibilities as assigned.

Job Requirements

1. Minimum 8 years or more relevant experience.
2. Proven experience in IT operations and support, with a focus on data and analytics services.
3. Knowledge of ETL tools such as Talend, Data ware housing platforms such as snowflake, reporting tools such as Power BI, knowledge of Azure cloud and experience working in GIT/Azure Devops environment.
4. Strong knowledge of ITIL (Information Technology Infrastructure Library) foundation principles.
5. Previous experience in Agile project execution with scrum/kanban environment is desirable.
6. Excellent understanding of data security, privacy, and risk management practices, with the ability to implement and oversee these aspects effectively.
7. Demonstrated experience in collaborating with business analysts, stakeholders, and cross-functional teams to translate business needs into operational requirements.
8. Knowledge of change management processes and the ability to review and validate change requests to ensure smooth production releases.
9. A commitment to documentation and experience in maintaining controlled and up-to-date documentation for operational service areas.
10. Exceptional problem-solving skills and the ability to identify opportunities for optimization and operational efficiency gains.
11. Strong communication and reporting skills, with the capacity to convey complex technical information to non-technical stakeholders.
12. Continuous learning mindset, with a dedication to staying current with industry best practices, emerging technologies, and operational standards.
13. Adept at ensuring that all operational activities adhere to compliance requirements and industry best practices.
14. Proven ability to balance multiple tasks, set priorities, and adapt to changing requirements in a fast-paced environment.
15. Relevant certifications such as ITIL and Agile PM foundations are advantageous.
16. Knowledge of SAP or ERP fundamentals is desirable

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues

• US MNC - Life science industry
• 1 year contract - Convertible/Extendable
• Entry level, training provided

Location: West
Working hours: 830am to 530pm/9am to 6pm
Salary: Up to $2,500

Job description:

• Perform routine lab testing on raw materials or finished products.
• Perform various microbiology testing based on project needs.
• Basic equipment maintenance and calibration work.
• Lab related housekeeping duties.

Job requirement:

• Diploma in Science or related
• Microbiology background preferred

Interested candidate may apply via email to spkp(at)scientecpersonnel.com (Indicating Job ID J44470 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Poh Tze Qi (Kayley) | R2197837

ScienTec Consulting Pte Ltd | 11C5781

JN Services Pte. Ltd

Assist in contacting existing clients over the phone to notify & update them of service changes

Our office is located beside Harbourfront MRT station, a short 5 minutes walk to the office

Job Description

Perform customer service functions

Assist in contacting existing eclients over the phone

Why work for us?

Our team is family oriented - we host family friendly events for our team including movie events, monthly team dinners and activities (recently we went to play archery, hydrodash at Sentosa, and other activities and encourage flexible working hours. Many of our team also have kids and understand and value the flexibility of JN Services Pte Ltd

We value giving back by contributing to Make a Wish foundation, TOTE board donation matching program and other charities

Volunteering time for charity including packing bags with Kidstart and our team's families

Performance bonuses

Growth mindset - members of our team have been promoted within 2 years of employment to Assistant Manager

Our office is easy to access (located at Harbourfront MRT) and the job allows work from home opportunities

Beverages offered at the office

Requirement:

At least: All are welcome

Job Type: Full-time/Part-Time

Salary:

FT:$1,800 - $3,000 per month including AWS, 14 days annual leave

Monday - Friday

1100AM - 2000PM

PT:$10 - $30 per hour + weekly incentives (1pm-6pm, weekdays)

Benefits:

Parental leave

Professional development

Work from home (depending on work performance)

Supplemental pay types:

13th month salary

Commission pay

Performance bonus

COVID-19 considerations:

All safety guidelines according set by MOM

Primary Responsibilities

• Analyze, determine and concur on in-house quality procedures, standards and specifications
• Assess guest requirement and ensuring that guests expectations are met
• Investigate and set standards for quality, health and safety
• Establish standards, procedures and systems to support the service and training program
• Assist Operation Managers in the development and implementation of on-going training, in addition to monthly training calendars to meet specific departmental needs
• Identify training needs or gaps and implement solutions to maximize results to positively impact the Hotels productivity and performance
• Conduct and track regular internal audits to evaluate the effectiveness of training initiatives in meeting our business objectives, in addition to providing recommendations for improvements
• Conduct Hotels specific training courses (i.e. Suggestive Selling, Product Training, Service Standards, Guest Experience, etc.)
• Ensure compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the company’s health and safety program
• Act as a catalyst for change and improvement in performance and quality

Requirements

• Degree in Hospitality or Hotel Management with minimum 3 years of training experience in a global hospitality chain
• Advanced Certificate in Training & Assessment (ACTA) is preferred or equivalent Training qualifications
• Experience in conducting and delivering stand-up training programs, applicable and appropriate to the needs of the business
• Possess good cross-cultural awareness / sensitivity and strong interpersonal skills with an international mindset to facilitate effective working across diverse cultures and different levels of the organization
• Proficiency with the use of Microsoft Office tools
• A team player with strong business acumen, resourceful and results driven
• Adaptable to a fast-paced and dynamic work environment

Job Responsibilities:

Survey Preparation

• Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
• Email electronic copies (excel or PDF format) of the survey to respondents.
• Test survey validations and rules in the electronic survey platform.

Survey Fieldwork

• Answer phone and email queries from respondents to ensure the accuracy of the survey.
• Conduct follow up call chasers and reminders.
• Data entry of selected survey returns into the survey system.
• Maintain a call log to keep track of contact rate.
• Conduct random checks of data entered survey forms to ensure data accuracy.
• Assist officers in data clarifications.
• Perform desktop research on the internet for supplementary information

Looking for:

• Singaporeans only
• Have at least one (1) year of experience in market research, customer service, sales or survey interviewing
• Data entry experience
• Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
• Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.

Interested candidate may apply via email to spcc@scientecpersonnel.com. All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Chloe Chew (R1768631)

ScienTec Consulting (ScienTec Personnel) - 11C5781

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues

Job Expectations

• Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries.
• Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
• Build connections with in-house guests and those on extended stays, offering assistance as needed.
• Conduct courtesy calls to guests, ensuring their comfort and satisfaction.
• Stay well-informed and updated on all tourist-related information.
• Manage and maintain stock of promotional materials for daily operations.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• Minimum completion of PSLE or its equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communication skills.
• Those without experience are welcome to apply.

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government

APPLICATIONS CLOSE:  9am this Thursday 9th of May 2024.

Our Federal Government Agency which supports a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. Is seeking to engage in Multiple APS3 Participant Support Officers working for 12 Months with an option to possibly extend in Ceduna, Port Lincoln, Port Augusta, Whyalla Norrie, Port Pirie and Murray Bridge. 

About the Team
National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences.

About the Role
The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular ... Click here to view more detail / apply for APS3 Participant Support Officer