Hr Officer job vacancies in Customer Service category in Kuala Lumpur now available - October 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 6 hr officer job vacancies in Customer Service category in kuala lumpur

Customer Care Officer

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 day ago

About OZ Marketing

With over 30 years of experience in Malaysia, OZ Marketing is a renowned importer, distributor, and marketer of fast-moving consumer goods (FMCG), specializing in nutrition products for individuals of all ages. Founded in 1994 to manage the marketing and distribution of Kalbe Group products across Malaysia and the ASEAN Region, OZ Marketing has rapidly expanded to establish itself as a prominent player in the FMCG sector. Our diverse range of retailers spans chain pharmacies, independent pharmacies, hypermarkets, supermarkets, convenience stores, baby shops, and Chinese medical halls. We offer comprehensive sales and marketing, distribution, warehousing, and logistical solutions for multinational FMCG brand owners in the Malaysian market. Our flagship brands, including Morinaga and Naturale Choice, are trusted by millions in Malaysia to provide the essential nutrients they need for optimal health.

Mission Statement

At OZ Marketing, our mission is to deliver high-quality nutrition products that enhance the well-being of individuals and families across Malaysia, while maintaining the highest standards of integrity, professionalism, and customer service.

Vision

Our vision at OZ Marketing is to be the preferred partner for multinational FMCG brand owners seeking to penetrate and succeed in the dynamic Malaysian market, known for our excellence in marketing, distribution, and customer engagement.

Working Culture at OZ Marketing

  • Emphasis on teamwork and collaboration to achieve common goals.
  • Commitment to integrity, transparency, and ethical business practices.
  • Encouragement of innovation and continuous improvement.
  • Recognition and appreciation of employee contributions and achievements. 

Benefits of Working at OZ Marketing

  • Competitive salaries and performance-based incentives.
  • Opportunities for professional development and career advancement.
  • Dynamic and inclusive work environment that values diversity and creativity.

Promotion Opportunities at OZ Marketing

OZ Marketing is dedicated to nurturing talent and providing opportunities for career growth and advancement. We offer various training programs, mentorship opportunities, and pathways for internal promotion to support the development of our employees.

Join Us Today

Explore exciting career opportunities at OZ Marketing. Check out our job vacancies and apply now to become part of our dynamic team. Discover more about career opportunities at OZ Marketing and take the next step in your professional journey with us.

Front Desk Officer

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 day ago

About OZ Marketing

With over 30 years of experience in Malaysia, OZ Marketing is a renowned importer, distributor, and marketer of fast-moving consumer goods (FMCG), specializing in nutrition products for individuals of all ages. Founded in 1994 to manage the marketing and distribution of Kalbe Group products across Malaysia and the ASEAN Region, OZ Marketing has rapidly expanded to establish itself as a prominent player in the FMCG sector. Our diverse range of retailers spans chain pharmacies, independent pharmacies, hypermarkets, supermarkets, convenience stores, baby shops, and Chinese medical halls. We offer comprehensive sales and marketing, distribution, warehousing, and logistical solutions for multinational FMCG brand owners in the Malaysian market. Our flagship brands, including Morinaga and Naturale Choice, are trusted by millions in Malaysia to provide the essential nutrients they need for optimal health.

Mission Statement

At OZ Marketing, our mission is to deliver high-quality nutrition products that enhance the well-being of individuals and families across Malaysia, while maintaining the highest standards of integrity, professionalism, and customer service.

Vision

Our vision at OZ Marketing is to be the preferred partner for multinational FMCG brand owners seeking to penetrate and succeed in the dynamic Malaysian market, known for our excellence in marketing, distribution, and customer engagement.

Working Culture at OZ Marketing

  • Emphasis on teamwork and collaboration to achieve common goals.
  • Commitment to integrity, transparency, and ethical business practices.
  • Encouragement of innovation and continuous improvement.
  • Recognition and appreciation of employee contributions and achievements. 

Benefits of Working at OZ Marketing

  • Competitive salaries and performance-based incentives.
  • Opportunities for professional development and career advancement.
  • Dynamic and inclusive work environment that values diversity and creativity.

Promotion Opportunities at OZ Marketing

OZ Marketing is dedicated to nurturing talent and providing opportunities for career growth and advancement. We offer various training programs, mentorship opportunities, and pathways for internal promotion to support the development of our employees.

Join Us Today

Explore exciting career opportunities at OZ Marketing. Check out our job vacancies and apply now to become part of our dynamic team. Discover more about career opportunities at OZ Marketing and take the next step in your professional journey with us.

CUSTOMER SERVICE OFFICER - Based in Desa Tun Razak

Full-time
Kuala Lumpur, Wilayah Persekutuan K...
Customer Service
3 weeks ago

Since it establishment in October 2003, SNE Marketing Sdn Bhd has proven itself a force to be reckoned with in the MLM industry. Based in Malaysia with a total capital investment of 5.0 million Ringgit Malaysia and a line-up of excellent products. SNE Malaysia is an epitome of unlimited opportunities and has helped its 200,000-strong SNE-tizens accrue unlimited good health, financial security and stability, and freedom of time, not only in Malaysia, but in neighbouring countries as well, such as Thailand, Indonesia and Singapore. Our mission does not end here.

We aspire to spread our wings, sharing the SNE mission and successful marketing plan formula to the rest of the world. History The Winner of SIN CHEW BUSINESS EXCELLENCE AWARDS 2013.

The BrandLaureate Best Awards MLM Health Supplements 2013. GOLDEN BULL AWARD 2010 - SNE Marketing Sdn. Bhd. has been awarded the largest and most prestigious annual business award in Malaysia - the Golden Bull Award 2010, SNE has been selected as one of the top 10 outstanding SMEs in Malaysia from 130 nominees! ASIAN-PACIFIC OUTSTANDING SYSTEM AWARD 2009 2009 TOP 50 MLM COMPANIES IN MALAYSIA - Amongst more than 1200 MLM companies in Malaysia,

SNE Marketing Sdn. Bhd. has been selected as one of the 2009 Top 50 MLM Companies in Malaysia. The selection of the 2009 Top 50 MLM Companies in Malaysia was based on the finanacial data provided by the Companies Commission of Malaysia (CCM). It was assessed according ot the Company Annual Sales Turnover and Average Monthly Sales, Profit After Tax, and Net Profit Margin. PROMINENT CONTRIBUTION AWARD 2009 GOLDEN BULL AWARD 2008 2007 TOP 10 BRANDS OF DIRECT SELLING IN THE ASIA PACIFIC REGION Product & Services Please refer to our website www.snemarketing.com

Why join us?

SNE has been selected as one of the top 10 outstanding SMEs in Malaysia! Attractive 1/2 yearly incentive payout across the board We practise vibrant & energetic office culture.

CUSTOMER SERVICE OFFICER - Based in Desa Tun Razak / 客戶服務主任 - 駐地 Desa Tun Razak

Full-time
Kuala Lumpur, Wilayah Persekutuan K...
Customer Service
3 weeks ago

Since it establishment in October 2003, SNE Marketing Sdn Bhd has proven itself a force to be reckoned with in the MLM industry. Based in Malaysia with a total capital investment of 5.0 million Ringgit Malaysia and a line-up of excellent products. SNE Malaysia is an epitome of unlimited opportunities and has helped its 200,000-strong SNE-tizens accrue unlimited good health, financial security and stability, and freedom of time, not only in Malaysia, but in neighbouring countries as well, such as Thailand, Indonesia and Singapore. Our mission does not end here.

We aspire to spread our wings, sharing the SNE mission and successful marketing plan formula to the rest of the world. History The Winner of SIN CHEW BUSINESS EXCELLENCE AWARDS 2013.

The BrandLaureate Best Awards MLM Health Supplements 2013. GOLDEN BULL AWARD 2010 - SNE Marketing Sdn. Bhd. has been awarded the largest and most prestigious annual business award in Malaysia - the Golden Bull Award 2010, SNE has been selected as one of the top 10 outstanding SMEs in Malaysia from 130 nominees! ASIAN-PACIFIC OUTSTANDING SYSTEM AWARD 2009 2009 TOP 50 MLM COMPANIES IN MALAYSIA - Amongst more than 1200 MLM companies in Malaysia,

SNE Marketing Sdn. Bhd. has been selected as one of the 2009 Top 50 MLM Companies in Malaysia. The selection of the 2009 Top 50 MLM Companies in Malaysia was based on the finanacial data provided by the Companies Commission of Malaysia (CCM). It was assessed according ot the Company Annual Sales Turnover and Average Monthly Sales, Profit After Tax, and Net Profit Margin. PROMINENT CONTRIBUTION AWARD 2009 GOLDEN BULL AWARD 2008 2007 TOP 10 BRANDS OF DIRECT SELLING IN THE ASIA PACIFIC REGION Product & Services Please refer to our website www.snemarketing.com

Why join us?

SNE has been selected as one of the top 10 outstanding SMEs in Malaysia! Attractive 1/2 yearly incentive payout across the board We practise vibrant & energetic office culture.

Collection Officer

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
4 weeks ago

ASK was established in 2005 as a consultation and recruitment company. We have grown alongside our clients. At ASK, we believe in building a long-lasting partnership, and our aim is to always support our partners in their business. Actively listening to our clients’ needs is one of our fortes, and with that, we modify our strategies accordingly in order to assist them in achieving continuous success.

Our main service focuses on executive search, contract staffing, payroll management as well as expatriate services. ASK’s team has been trained to produce fast and reliable results.

ASK’s mission is to strive and provide the best service to our clients, and our years of experience has placed us strategically in key positions in the industry. Our consultants, have been trained on specialist knowledge based on industry, and are fully committed to providing the most effective and efficient services.

Think Career… Just “ASK”

please view:

www.askresources.com.my

Collection Officer / 收款員

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
4 weeks ago

ASK was established in 2005 as a consultation and recruitment company. We have grown alongside our clients. At ASK, we believe in building a long-lasting partnership, and our aim is to always support our partners in their business. Actively listening to our clients’ needs is one of our fortes, and with that, we modify our strategies accordingly in order to assist them in achieving continuous success.

Our main service focuses on executive search, contract staffing, payroll management as well as expatriate services. ASK’s team has been trained to produce fast and reliable results.

ASK’s mission is to strive and provide the best service to our clients, and our years of experience has placed us strategically in key positions in the industry. Our consultants, have been trained on specialist knowledge based on industry, and are fully committed to providing the most effective and efficient services.

Think Career… Just “ASK”

please view:

www.askresources.com.my

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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