The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
SLRP:
This occupational series is eligible for the Student Loan Repayment Program (SLRP). Participants must sign a service agreement and maintain an acceptable level of performance to remain eligible for this program.
Duties:
- The incumbent provides a wide range of general office support for the Strategic Business Office and Worklife Benefits Shared Service Unit including answering calls, welcoming visitors, responding to questions, complaints, problems or situations, and providing explanations of HR policy in WLB. The incumbent identifies relevant facts and issues, analyzes individual circumstances, interprets data to determine facts surrounding required actions, determines relevant guidance and procedures, prepares reports and recommends appropriate actions commensurate with assignment. The incumbent conducts regulatory research to provide a thorough response. Assists HR Specialists on special projects by gathering and organizing data, identifying issues and discrepancies, formatting material, and recommending improvements and solutions. Develops presentations, reports and analyses, as needed.
- Answers questions and/or provides completed forms concerning personnel actions and processing. Provides advice on using TSP and My-Pay websites. Audits e-OPFs in accordance with regulation, to ensure the contents of the e-OPFs are valid.
- The incumbent maintains and updates a variety of computerized databases, maintains statistical data necessary to comply with the reporting requirements of the Network/VACO, records and gathers data and prepares reports.
- Provides support to current staff and prospective staff responsible for starting, stopping or changing employee benefits upon request. Incumbent supports the work-life programs within HR including; Compressed Work Schedules, Telework program, Disabled Veteran Leave, Child Care Subsidy and Transit Benefits. Responsible for reviewing and routing all requests for work/life benefits submitted to HR; serves as a point of contact for medical centers and other facilities and provides information regarding the work/life programs.
-Attends health benefit carrier enrollment fairs to assist with open season.
Promotion Potential: The selectee may be promoted to the full performance level, GS-07, without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
VA offers a comprehensive total rewards package: HR Assistant Total Rewards
Work Schedule: Monday-Friday, 7:30am-4:00pm
Compressed/Flexible: At supervisor's discretion.
Telework: ADHOC-May be authorized (Employees who Telework on an occasional, episodic, or short-term, and have completed required telework training and telework agreement).
Virtual/Remote: This is not a virtual/remote position.
Position Description Title/PD#: Human Resources Assistant (Employee Relations/Employee Benefits)/PD99936S
Relocation/Recruitment Incentives: Not authorized.
Physical Requirements: No special physical exertion is required. The work is primarily performed while sitting, although some work may require periods of standing. The regular and recurring work of the position involves sitting at a desk, conferences, meetings, etc., and occasional visits to activity work sites. Occasional use of automobile and public conveyances may be required.
Critical Skills Incentive: This occupation is currently approved for a Veterans Health Administration enterprise-wide Critical Skills Incentive through 10/7/2023. Candidates may be eligible for a lump sum CSI for a pro-rated amount if onboard prior to the CSI expiration date. Eligible candidates will be required to sign a service agreement agreeing to an obligated service period and failure to complete the obligated service period may result in a debt for the unearned portion of the CSI.
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required