Total 22 job vacancies by Visa

The Director, Travel Vertical lead will be a part of the Acceptance team within the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy acceptance growth initiatives and seller-side solutions to catalyse acceptance growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for multiple initiatives to grow Visa’s acceptance footprints.

As a key member of this team based in Asia Pacific, you will be the business lead responsible for identifying and delivering on opportunities within the Travel vertical with client segments such as airlines, hotels and other travel partners/enablers. You will leverage your deep domain expertise of travel and payments to help grow Merchant Sales & Acquiring opportunities through enhancing customer experience, optimizing payment performances and driving revenue growth for both the clients and Visa. This role will report to Head of Acceptance in AP.

Key responsibilities will include:

• Build, own and drive Visa’s Travel segment strategy for merchants, acquirers, and enablers across the Travel value-chain in Asia Pacific.
• Be the subject-matter-expert to grow Visa acceptance, cobrands opportunities, acceptance solutions and various payment flows with travel merchants (eg: airlines, hotels, OTAs) as identified in the regional Travel strategy.
• Engage with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to identify and build opportunities/partnerships to grow Acceptance in Travel, update on trends and obtain industry feedback.
• Collaborate with key partners - both internal and external – in defining and executing Visa’s Travel Acceptance strategy in the region, Specifically, this includes building compelling sales collateral, developing a sales pipeline, co-pitching with respective Account Executives, partnering with Product teams to define appropriate products/services, Portfolio Optimization and building commercial arrangements where required.
• Front client engagements on relevant products/solutions such as Co-Brands, CyberSource, Tokenization etc and articulate Visa value proposition in Travel customer-centric language
• Increase Visa share of processed volume and grow Visa revenue (from core and Value-added Services) in the Travel vertical
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in Travel forums and market activities as a subject matter expert
• Work closely with marketing and respective Global/Regional Travel teams (including VCS, VCA) where required to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem and drive future growth.

Our group is growing fast and we need a person who can lead business development for Data Services business for Visa’s Seller and Non-traditional clients in Australia, New Zealand, and the South Pacific. This role requires close collaboration with Data Science delivery team within Visa locally and regionally. The Director of Business Development will manage multiple clients and partners to expand data services business.  

Core responsibilities will include:

1. Create a growth strategy for the data services business.
2. Develop and execute strategic plans to achieve sales target and expand customer base.
3. Identify, negotiate and close business deals with potential clients.
4. Partner with functions across Visa (e.g., Data Science, Regional Centre’s of Excellence, Merchant Sales & Acquiring and Client Services) to collaboratively see opportunities.
5. Establish proficiency in Visa data services and communicate Visa value propositions for our clients.
6. Maintain a deep understanding of the industry trends, market activities and competitors.
7. Collaborate with data science SMEs to align solutions with client/ market needs.
8. Provide detailed update to the LT on revenue, sales target and client satisfaction.
9. Document processes, key findings which can be used for learning and development across the team.

Day -to-day responsibilities will include:

1. Develop compelling client proposals to meet sales targets including pricing and delivery resource model requirements.
2. Meet new and existing clients and partners to pitch data solutions.
3. Project manage client engagements including contracting and billing process.
4. Prepare project materials including data requirements and frameworks.
5. Deliver compelling client presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly.
6. Playback results and success of program to clients, leading to renewed contracts and program extensions.

About our team

The Data Services team at Visa Consulting & Analytics (VCA) plays a pivotal role within the Global Data Solutions organization. Comprised of dedicated data scientists, analysts, and engineers, we help major companies through analytic solutions. Our main objective is to build solutions that empower our clients leveraging one of the largest datasets in the world, VisaNet.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary
The Japan Merchant Sales & Acquiring team is responsible for the short- and long-term growth of merchant acceptance for Visa’s existing and new Digital products and services. We aspire to be the thought leaders for the future of commerce. The team is focused on expanding acceptance for enabling sellers to accept safe, efficient and low-friction payment. Another critical mission for the team is to mobilize the key stakeholders in the payments industry to transform Japan into an inter-operable and future proof payments eco-system. The team achieves its success by working with and through our key acquiring and merchant partners, as well as technology firms driving innovation in the marketplace.

What a Business Development Leader in Merchant Sales & Acquiring team does at Visa

As a Director, you will lead the sales and account management and be commercially responsible for managing one of the largest clients in Japan, with driving new physical in-store acceptance and new consumer and commercial payments opportunities (e.g. on-loop transit, small business and commercial money movement). You will build strong relationships with key decision-makers and influencers within the client’s organization and leverage your expertise and insights to provide them with strategic guidance and support. Working in a high performing team, you will identify new opportunities to help expand our joint business across core consumer payments, value added services and new flows. You will also work closely with various internal and external stakeholders from a range of functions including product, sales marketing, and operations, to deliver innovative solutions that meet the needs of the client and their customers. If you are passionate about transit in particular and payments in general and have a proven track record of managing highly visible, large, and complex accounts, this is the role for you. 

Why this is important to Visa
The primary focus of this role will be to take ownership of the business relationships with key acquirers and merchants through sales efforts aimed at ensuring that the objectives of acquirers and merchants is met while growing the Visa business. This role is also responsible for targeting and closing new deals with companies accepting large volumes of online payment to add them to our growing portfolio Visa seller-side participants. We want our clients to see Visa as a trusted strategic partner that delivers tangible value and easy to do business with.

Responsibilities

• Develop and execute account and portfolio level strategies that support key business metrics including client retention, revenue growth and profitability. Become a trusted advisor with clients by deeply understanding their business and aligning their needs to our solutions.
• Serve as our customers’ advocate internally while effectively collaborating with internal, cross-functional teams including product management, customer support and finance.
• Create new revenue by generating business opportunities by negotiating, and delivering value from various commercial contracts such as
  • Reseller programs to ensure Acceptance Solutions value proposition is effectively delivered to the indirect clients and that key business metrics are achieved.
  • New solution development efforts that best address customer needs, while coordinating the key internal resources for support.
• Lead ongoing strategic customer meetings to communicate best Japan and global practices, successes, and business results, facilitate quarterly business reviews & executive meetings.
• Being the single point of contact for client-related topics across functions, and across markets and regions, with daily client interaction
• Staying informed on the latest industry trends and identifying new business opportunities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Director will be an integral part of our Visa Acceptance and Cybersource Solutions team supporting key client deliverables to ensure strong sales strategy and delivery for key client initiatives. This role is a field sales position within our growing Australia and New Zealand team that will help drive the expansion of Visa Value Added Services business. This role is responsible for targeting retailers, acquirers, and service providers as well as other companies accepting payments to add them to our growing digital products portfolio. The Sales Director will work closely with other Visa teams to offer visa products for checkout, processing, analytics, fraud, security, and other digital solutions to the Australian and New Zealand market. The ideal candidate is a motivated self-starter with strong payment technical skills that can work independently in a fast paced, ambiguous environment with limited supervision. He or she must be a fast learner who can quickly absorb the nuances of complex, varied payment offerings.  

• Lead a team to identify prospects, manage the sales process, and close new businesses.
• Develop and lead strategic initiatives in AUNZ to become the leading processor/gateway across card present, ecommerce and omnichannel opportunities.
• Act as a customer advocate - Conduct regular strategy reviews with global product teams to help shape the roadmap.
• Develop targeted product and industry use-cases based on market needs.
• Partner with teams to drive go-to-market strategies for specific prospects and products.
• Identify emerging markets, prospects, and manage the sales process including sales campaigns.
• Enhance partnerships to develop new value propositions.
• Lead RFPs and RFIs for key prospects.
• Be the face of Visa Acceptance and Cybersource in the external market for our Visa Acceptance and Cybersource Solutions.
• Collaborate with other business units such as the Digital Partnerships team to expand the ecosystem.
• Drive reseller volumes through the Acquirer Acceleration Program.
• Maintain and share knowledge of existing and new acceptance products with broader Visa team.

Job Description & Requirements

1. In charge of the company's marketing team, make regular review of team member's performance

2. Arrange meet up with local hotels and promote our services

3. Arrange meeting with hotel for discussion of housekeeping and banquet contract

4. Sign up Contract with potential client

5. Maintain relationship with our client on regular basis

6. Lead the Marketing team to promote all our service

Candidate who had strong connection with local and oversea hotels are most welcomed

Job duties:

• Lead and spearhead the operation and execution of project from inception development Phase to manufacturing start up to site installation to completion of project.
• Lead the project and facilitate coordination with client, architect, consultant and NSC.
• Monitor the site progress with site manager/coordinator/supervisor
• Develop project schedule
• Attend site meeting or progress meeting with client/architect/designer/consultant together with site project team.
• Handle all correspondences/documentation and prepare reports(emails, site progress report weekly update project schedule, etc.)
• Monitor and manage approved project budget by management and provide value engineering to work scope and materials
• Manage and resolve design and technical issues with site manager/coordinator/supervisor/Factory manager.
• Plan and schedule project timelines
• Implement and manage project changes and interventions to achieve project outputs
• Provide direction and support to project team
• Quality assurance
• Constantly monitor and report on progress of the project to management
• Present reports defining project progress, problems and solutions (submit weekly site progress report to management)
• Monitor and manage rectification works.
• Establish progressive and finalized final claim to clients for each completed projects
• Participate in ad-hoc projects and other duties when required
• Evaluate and approve sub-contractors/suppliers claim and recommend appropriate payments

Job requirements:
• At least 15 years work experience in commercial / office fit-out.
• Have a passion for Interior Design
• Experience in ID projects
• Knowledge of both theoretical and practical aspects of architectural, building, and mechanical and electrical works
• Proven experience in managing site work and managing a project team
• Proven experience in people management and problem-solving skills
• Versatile and creative problem solver.

The Senior Director, Strategy, Business Planning and Operations of the AP Marketing group will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.

This role is a key member of the AP Marketing leadership team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities.  This role is the key liaison between global Marketing & strategy function and the region, as well as a key member of the regional BPO network.  This role requires a strong commercial, financial and strategic mindset to ensure its successful delivery, and involves working closely with the various functional teams including Client Relationship Managers, Strategy, Product, Merchant Sales & Solutions and subject matter experts across the organization in the AP Region.

This role reports to the Chief Marketing Officer of Asia Pacific region.

Responsibilities

Business / Strategy

- Lead the AP Marketing group in business planning, strategy development, drive
effective leadership and operations through management of key business
processes

• Facilitate AP Marketing financial targets / goals, analyze portfolio performance and
  recommend changes to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration
  from initiation to execution, ensuring alignment with organization, business
  and market priorities
• Enhance the effectiveness of the AP Marketing team by pursuing initiatives
  and process enhancements identified during annual planning sessions,
  performance audits, quarterly and monthly business reviews and issue-drive
  roadmaps
• Provide ad-hoc analysis and decision support as necessary
  
  Planning / Operational
   
• Elevate FBR / QBR outputs, data points and materials for AP Marketing team and
  provide ongoing monitoring and actions relating to QBRs / MYPs / Country
  Acceleration Plans. Ensure focus on important variances, trends and issues
• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that market goals are aligned with AP Marketing strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and
  objectives
• Collaborate with cross-functional teams to enhance and generate regular AP
  Marketing dashboards, provide support in preparation of presentation materials
  for business review, management events and conferences
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Marketing markets
• Manage multi-year planning across AP Marketing
• Collaborate with Finance Business Partner to drive quarterly forecasting and
  annual operating plan

Summary

• Lead, develop and train the APAC Commercial team members; drive hiring and training for open positions on APAC teams
• Manage and monitor all existing relationships with clients in the region, and manage / develop executive relationships at the client to continue to align the company to executive needs and goals and drive the maximum value in CX improvements
• Lead the region team in day-to-day client delivery in a high-quality, detail oriented manner
• Act as a thought leader in overseeing and coaching the team to develop CX industry insights powered by the Company
• Strategically manage the company’s pipeline for the reason, in collaboration with key Partners, to fuel the growth of the company’s business and manage the execution / progression of each sales process through commercial team

Essential Functions

40% of time

Manage and monitor all client delivery, including day-to-day client delivery and client relationships through the region team’s efforts, and developing and managing senior executive relationships of clients

• Set the strategy for accounts in region in conjunction with Partners and direct reports; create roadmaps and evaluate elevated offerings for the company in addition to evolving / improving upon the existing account delivery structure
• Drive high-quality thought leadership through the CEM team in region to create cutting edge industry and client-specific insights that drive value and engrain the company
• Develop senior client relationships and be seen as the expert and point of escalation

30% of time

Manage sales strategy and commercialization efforts to build the company business for the region, in collaboration with Partners, and manage the execution of these prospect opportunities

• Define strategy and plan to meet region growth targets by defining the pipeline and key accounts of focus and working with Partners to develop and execute the plan
• Identify opportunities and develop proposals with Partners and the company product team for new products in region
• Drive and evolve the creation of sales materials for products in region
• Manage the execution through the team of the sales process including driving top of the funnel conversations, through to insights discussions through product demos, commercials and pricing recommendations in conjunction with leadership and follow process through contracting and signing

30% of time

Manage and build the Commercial team in the region

• Coach and guide Commercial region team to develop the insight, account management and sales skills to provide top level client delivery and sales experience to our existing and prospective clients
• Define hiring and capacity needs as business size and need expands in region, in conjunction with Head of Commercial for the company
• Drive hiring processes for the Commercial team in the region

Qualifications

Education

Required: MBA (ideally from a top-20 global institution)

Experience

Required:

• 8+ years of experience in consulting, customer insights, analytics /strategy, or account management and sales in a data business
• Experience engaging C –suite members and senior executives of F1000 companies and driving executives to action
• Experience managing and developing a team

Preferred:

• Experience at the Associate Partner (or equivalent) level at a top-3 global management consulting firm
• Proven track record of growing revenue and a team to deliver against that revenue
• Ability to manage multiple sets of senior stakeholders and balance sometimes competing priorities

Knowledge, Skills, and Abilities

• Successful track record of managing and growing senior client relationships
• Analytical background and grounding in customer strategy, customer insights, net promoter score
• Experience in managing a team and developing / upskilling team members to own client relationships
• Ability to ‘manage up’ across leadership and senior internal stakeholders, in addition to client management
• Background in growing revenue of business and creating business structure and rigor in an ambiguous and entrepreneurial environment

Job description:

• Work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing.
• Conceptualise and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses.
• Oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.
• Be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy. Play a key role in managing issues and supporting crisis communication across Asia Pacific.

Job requirements:

• Degree in Communications or any relevant discipline
• At least 12+ years of experience in communication (agency and/or in-house, with a mix of both being ideal)
• A proven track record leading communications programmes and acting as a trusted advisor to senior executives.
• Strong interest and/or experience in adapting communication strategies and messaging across geographies, with an acute understanding of how the media operates in the different Asia Pacific markets
• Proficient in microsoft office programs

Team Summary

The Business Development team at Visa is at the forefront of client relationship management and responsible both for bringing new client partnerships to Visa, as also to execute on new business opportunities with existing clients. Aligning the strategic objectives of Visa with those of the client and working with client teams across functions to arrive at common goals is a key deliverable. This team comprises self-motivated and highly driven individuals who excel with partners, work collaboratively with other Visa colleagues and have superior project management skills. Being the face of Visa with industry participants gives them an opportunity to work with a myriad set of organizations such as commercial banks, NBFCs, SFBs, payment banks and increasingly with Fintechs. The team is divided into verticals – Centres of Excellence (COE) – based on client size and type. This is an Individual Contributor role reporting in to the head of one of these COEs, who in turn reports into the Head-Business Development for Visa India.

What a Director, Business Development Leader does at Visa:

• Responsible for business development and delivery of account plans across a set FI accounts, adopts a consultative selling process to identify new opportunities, make client pitches, structure commercial proposals to acquire and lock-in Visa share
• Executes the product development strategy across core, digital, network and data products
• Embeds Visa capabilities across Risk, Visa Consulting/Advisory, Marketing etc. to grow VAS revenue
• Be the Voice of Visa in the client, provide thought-leadership via sharing of industry trends, regional/global best-practices, new technologies and use-cases etc.
• Improves Client Satisfaction rating through on-going relationship management

Key Result Areas:

• Improvement in Visa’s share in client’s credit/debit/prepaid lines of business, as applicable
• Structuring and ongoing performance tracking of commercial proposals offered to client
• Engagement across levels and functions within client to identify opportunities ‘below the waterline’ and embed Visa solutions & capabilities to drive volumes on new-flows and VAS.  
• Demonstrate a One-Visa approach across functions viz. Client Support Services, Brand / Marketing, VCA, Risk to support clients and deliver added value

Key Performance Indicators

• Visa’s share in client across issuance/PV metrics
• Revenue-driver performance across Cards in Force, Domestic/Cross border transactions, PV/ITV
• Net Revenue & VAS Revenue
• Share of new flows
• Client Satisfaction scores

Why this is important to Visa

Attacking competition portfolios to gain market share, is key to Visa’s strategy of increasing card credentials and card usage in the country, and helps to build an inherent preference for Visa amongst other ecosystem stakeholders viz. FI clients, Fintechs, merchants, acquirers, processors etc. as well as, creating a network effect. This role offers the incumbent an exciting and enriching learning experience and an opportunity to meaningfully contribute to market share gains and incremental net revenue achievement.

Projects you will be a part of:

• Ongoing projects relating to CVP development, co-creation & co-marketing initiatives, portfolio optimization, risk management, GTM strategies for new products & solutions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

What a Director, Business Development & Portfolio Management does at Visa:

The individual will contribute to Bank, FinTech & Cross border sales acceleration for Visa Direct in location. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s New Flows business.

Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate fund transfers/disbursements to Visa accounts around the world using push payment technology, i.e. Original Credit Transaction (OCT).  Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g. payments to landscaper), funds disbursement (e.g. insurance claim disbursements), bill payment, cross-border remittance and more.  Currently, the push payments market around the world is estimated to be an USD80T opportunity.

This role will be responsible for originating leads and supporting our country Leads to achieve sales targets and accelerating growth of Visa Direct across the region.  We will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.  Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Accountable to achieve or exceed sales targets for Visa Direct across the region
• Accountable in achieving annual sales goals of Visa Direct, in partnership with local product and leads
• Take clients through the sales cycle from prospecting to solutioning to deal structure to contract
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Drive lead-generation and prospecting program and ensure good response to new leads
• Drive key workstreams for Visa Direct growth
• Partner with cross functional partners across the region to ensure we have what we need to be successful with our clients

• Work with existing Visa clients and their Account Executives to cross-sell Visa Direct solutions where a good fit exists
• Work with VD Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate incentive structure, modelling and incentive deal review structure and approval process
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Work with Client Services to handoff from sale to implementation and ensure well-run projects
• Work with regional global VD product teams and operations to understand state of Issuer readiness, and state of client implementations and post-launch support

• Lead prospecting to non-Visa clients to find the right contacts and build relationships, and sell where a good fit exists
• Identify and sell to Banks, Remitters, Fintech and aggregators to have them add Visa Direct to their portfolio of offerings to their clients
• Ensure sellers are ready and able to sell Visa Direct to clients
• Work with the training liaison to drive initial and ongoing sales training across the client sales cycle
• Ensure sellers know about and have access to client-ready, legal approved sales materials
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams, in particular the VD Platform team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

Visa is looking for an experienced and passionate businessperson to join our Money Movement Team in the AUNZSP (Australia, New Zealand & South Pacific) cluster, focusing on Business Development across our Banks and Fintech customers across our suite of Money Movement products including Visa Direct and Visa B2B Connect

Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate fund transfers/disbursements to Visa accounts around the world using push payment technology, i.e. Original Credit Transaction (OCT).  Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g. payments to landscaper), funds disbursement (e.g. insurance claim disbursements), bill payment, cross-border remittance and more. 

Visa B2B Connect is an innovative multilateral payment network, offering banks an alternative cross-border payment solution that can address the unpredictability associated with the current cross-border payment flows.

The Money Movement team is responsible for leading Visa’s efforts to support all channels and forms of Money Movement enabling banks, remitters, merchants, enablers and FinTech’s to collect and send payments to consumers and businesses around the world.

For the AUNZSP market specifically, the individual will work with front line teams, taking support from hub teams, to generate awareness, actively pitch to Banks, FinTech’s, Acquirers and Merchants and build a pipeline, deal structuring through to deal closure. For existing programs, the individual will monitor and drive utilization and revenue realization.

If you think you could support the Visa family by joining Visa as a Director, Business Development, we want to hear from you.

What a Director, Money Movement Business Development does at Visa:

Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcome for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day: Achieve or exceed sales targets across the region

• Achieve annual sales goals of Money Movement (Visa Direct, Visa B2B Connect), in partnership with local product and leads
• Take clients through the sales cycle from prospecting, solutioning, deal structure, contracting and deal closure
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases and verticals, etc.
• Drive lead-generation and prospecting program and ensure good response to new leads
• Drive key workstreams for Money Movement growth
• Work with existing Visa clients and their Account Executives to cross-sell Money Movement products where a good fit exists
• Lead prospecting to non-Visa clients to find the right contacts and build relationships, and sell where a good fit exists
• Work with cross functional partners across the region to ensure we have what we need to be successful with our clients
• Work with Money Movement Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Ensure sellers are ready and able to sell Money Movement products to clients
• Work with the training liaison to drive initial and ongoing sales training across the client sales cycle
• Ensure sellers know about and have access to client-ready, legal approved sales materials
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams
• Work with regional global product teams and operations to understand state of Issuer readiness, and state of client implementations and post-launch support

Why this is important to Visa

The individual will contribute to sales acceleration for Visa Money Movement team in AUNZSP.  This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s Money Movement business.

This role will be responsible for originating leads and supporting our country leads to achieve sales targets and accelerating growth of Visa Money Movement solutions across the region.  We will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.

Team Summary

The India and South Asia (INSA) team creates and delivers communication programs that drive Visa’s business growth, advance and protect the company’s reputation, supporting the region’s leaders and prominent business functions. We work across internal teams, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, the Corporate Communication team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

The Senior Director, Head of Corporate Communication INSA is a key member of the leadership team, and reports to the Senior Vice President, Asia Pacific Corporate Communication and the Group Country Manager, INSA.  

What a Head of Corporate Communication, Asia Pacific does at Visa:

• Set strategic direction for all communications in India and South Asia by creating clear priorities and executing strategic, proactive and reactive communication programs that align with the global and regional communications efforts and positions Visa as an innovative company driving economic growth among clients, employees, regulators, consumers and other influencers.
• Manage Visa’s reputation proactively and lead reactive and crisis communication across the region in conjunction with business partners to ensure appropriate, timely communication with key stakeholders.
• Communicate the value of Visa by defining and executing a proactive leadership platform by using a diverse set of programs that include external media relations (including traditional, digital, and social), employee communications, client engagement and communications, executive communications, public affairs, corporate responsibility, events and crisis management.
• Work across the organization, and across the communications function, to ensure the Visa’s messaging, positioning, and narratives are consistent, for all audiences.  Act as the voice of communications across the company.
• Drive employer brand and employee engagement through communications and events, also manage activation of events and initiatives and drive awareness of programs and business objectives.
• Partner with Marketing to drive impactful results that help advance brand health and reputation.
• Partner with Corporate Strategy and Government Engagement teams to deliver public affairs programs to shape the regulatory and business environment.
• Ensure a culture of cooperation and relationship building at every level of the organization, build and continually revisit organizational structures that best support a culture of collaboration.
• Manage strategy and content for marquee client engagement events.
• Lead people and encourage creative risk-taking and innovation, acting as a sponsor as needed to turn ideas into actions. 
• Establish a goal-oriented culture and continually raise the bar for organizational achievement by ensuring all programs have clear goals, metrics, and a measurement approach that fosters continuous improvement and return on investment.

Why this is important to Visa:

The India and South Asia payments landscape is shaping the future of digital payments in the region. The Communications function continues to grow as the need for strategic counsel to manage the external environment is critical to successfully navigate its relationship and reputation with multiple stakeholders – from governments and NGOs to clients and consumers – to shape a conducive business growth environment. The function is also responsible for ensuring timely, effective and engaging communication with all employees.

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

Identify prospects, drive pipeline development, manage the sales process and close new business

Effectively lead revenue generation while meeting strategic business objectives

Design and execute strategic sales plans and campaigns

Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients

Meet or exceed challenging sales goals

Actively contribute to the evolving business and product strategy

Aid in the completion and presentation of RFPs and RFIs

Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products

Travel will be required

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. CyberSource is a top global priority to support this growth and will be a key driving factor in achieving our goals. As a senior member of the Business Development function, you will play an integral role in identifying and bringing new clients into the Visa ecosystem through providing market leading, innovative, digital payment solutions. This role is a critical and frontline role in helping Visa grow and continue to be the no. 1 payments technology company in the world.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two to three days a week, with a general guidepost of being in the office 50% of the time based on business needs.

Team Summary

The Singapore team comprises of a highly motivated group of problem solvers who create impactful engagement with our stakeholders – market ecosystem, clients, and internal functional leaders. We are a close-knit team that operates through information transparency, diversity of opinions and shared understanding. Through a unified set of high-impact and challenging goals, we often go beyond our roles, in close collaboration towards our common purpose.

If you are highly comfortable with uncertainties working in a market role, are equipped with the thematic, numeric, and technical background of the payments industry, driven to connect these pieces for problem solving or to create an intricate strategy for the Singapore market, passionate in executing the initiatives into fruition yet also enjoy the banter with our clients, you should apply.

Role Description:

This key role will report to the Country Manager and support business operations and strategic initiatives to drive strong business outcomes.  As the conduit to all key functions supporting the country team, this leader will be responsible for charting the market’s overall business management routines while ensuring a cohesive and reportable approach to drive against our country priorities.  This is a role with high visibility as the role will interact with Senior Leadership within the business while representing the market by collaborating with a variety of cross-functional partners, such as Finance, Sales Excellence, Product, Commercial & Money Movement, Marketing, Merchant Sales & Acquiring teams on business planning and organisation engagement to ensure success.

To be successful in this role, this leader should be familiar with the Singapore market landscape and be comfortable synthesising all available data to drive performance management and anticipate changes in the operating environment (both internally and externally).  This leader must be relentlessly focused on setting clear priorities and maintaining strong process discipline.  There are two key areas of focus for this role:

Country Strategy & Execution

• Business Planning: This leader should be able to rally the broader team to drive the implementation of the Country strategy and close tracking of Objectives & Key Results (OKRs).  The ideal candidate should have the ability to not only lead the team, but also influence their peers, have a keen eye for detail, excellent organisational and communication skills, and the ability to balance big-picture thinking with hands-on execution. On an ongoing basis, the leader will develop and implement policies, procedures, and guidelines to streamline processes and improve efficiency for optimal operational performance.
• Performance management: Lead the business performance management process and preparation for Business Reviews with Visa's executive management, regular performance reporting/dashboard for the country management view and across key strategic initiatives monitoring.  This leader should be able to instantly grasp time-bound challenges and opportunities with numerate uncertainties to analyse the situation, consult cross-functional team leadership.  These challenges and opportunities could cover a wide range of business topics eg. Pricing (Interchange, Network), Deals (Structuring, Modelling), Clients (Engagements, Optimisation, Capabilities) and Execution (Processes, Policies, Regulation).

Strategic Initiatives – the topics might vary at any point in time and these are some examples of the Strategic Initiatives that this leader will cover.

• Cross-border: As Cross-border is an important metric and lever for the Singapore business, this leader will represent the business in the Asia Pacific Cross-border group and drive the ideation, analysis and delivery of step-change strategic initiatives to grow cross-border revenue and market share.  This will include working with other functions like marketing, product and country sales (clients) to drive the commercial value proposition and market demand.
• New business development and market development: As the Singapore market is mature and highly competitive, we need to be on a continual look-out for new business opportunities and capability development.  This would include identifying and scoping the opportunity, developing the go-to-market plan, external sales collateral, workshops, and internal solution guides that translate to customised external client pitch materials.  By collaborating with cross functional teams, the leader will plan the initial pipeline of clients, establish engagement principle, expansion direction and operationalise the end-to-end plan which might include working with external partners and consultants.