Total 241 Director/C-Level Technical Analyst job vacancies in The United States of America

Job Description:

Parsons is looking for an amazingly talented Technical Director - Structural Engineering to join our team! In this role you will get to oversee all aspects of structural design and engineering for the stadium construction project. You will lead a team of skilled professionals and collaborate closely with architects, contractors, and other stakeholders to ensure the successful execution of the project. This role requires a seasoned leader with extensive experience in mega structural steel projects and a passion for innovation and excellence. This is an exciting opportunity to contribute to a landmark project and leave a lasting legacy in the industry.

What You'll Be Doing:

• Lead the structural engineering team in developing innovative and cost-effective solutions for the projects mega structural steel requirements.

• Collaborate with architects and other design professionals to ensure seamless integration of structural elements with the overall design concept.

• Oversee the structural analysis and design, ensuring compliance with applicable codes, standards, and regulations.

• Provide technical expertise and guidance on complex structural engineering issues.

• Manage the procurement of structural materials and services, ensuring quality, cost-effectiveness, and timely delivery.

• Conduct thorough reviews and inspections of structural plans, drawings, and specifications to identify and resolve potential issues.

• Monitor project schedules, budgets, and resources related to structural engineering activities, and implement corrective actions as necessary.

• Communicate effectively with internal and external stakeholders, providing updates, reports, and presentations as required.

What Required Skills You'll Bring:

• Strong leadership and team-building skills, with the ability to inspire and motivate multidisciplinary teams.

• Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with diverse stakeholders.

What Desired Skills You'll Bring:

• Bachelor's degree in Civil Engineering or Structural Engineering

• Minimum of 20 years of experience in structural engineering, with a focus on large-scale projects involving mega structural steel projects

• Proven track record of successfully delivering complex structural engineering projects, preferably sports complex’s, stadiums, high capacity entertainment arena’s or similar structures.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

The Role

Moderna’s Technical Development organization is looking for a Director, Technical Documentation with significant experience in creating and revising Chemistry, Manufacturing, and Controls (CMC) source documents for global regulatory submissions of biotech products.  The Director will drive the development of consistent, high-quality documentation across all stages of product development, ensuring clarity and compliance with global regulatory expectations, thereby facilitating a smoother review and approval process by health authorities.

Here’s What You’ll Do

• Lead the review and editing process for CMC source documents intended for global regulatory submissions, adhering to the Common Technical Documentation (CDT) format.

• Establish and uphold Moderna’s documentation standards, ensuring consistent messaging and quality across the entire product portfolio, from early development to commercial stages. 

• Mentor and guide technical teams in the principles of effective technical writing, emphasizing documentation excellence as a critical component of project success and individual career growth.

• Collaborate with cross-functional teams within CMC and Regulatory Affairs to harmonize documentation practices with global regulatory strategies and submissions.

• Educate and support subject matter experts in the proactive anticipation of health authority inquiries, aiming to minimize post-approval commitments by crafting clear, comprehensive, and persuasive documentation.

• Additional duties as may be assigned from time to time.

Here’s What You’ll Need:

• Bachelor’s degree required with substantial experience in regulatory affairs, specifically CMC documentation for biotech or pharmaceutical products. Advanced degree in a scientific or related discipline strongly preferred.

• Minimum 10 years’ experience in the biotechnology or pharmaceutical industry, with a proven track record of leading documentation efforts for global regulatory filings.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Strong knowledge of global regulatory requirements with the ability to translate complex scientific information into regulatory documents.

• Exceptional writing, coaching, and communication skills, with a focus on educating scientists and engineers to enhance the quality of technical documentation.

• Experience in guiding teams through the regulatory landscape, with an emphasis on strategy and execution of documentation that meets health authority standards.

• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes 
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate within your community
  •    Discretionary year-end shutdown
  •    Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Nairobi, Kenya (KE51)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Pre-Sales Senior Principal/Director Technical Architect plays a meaningful role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning and then leading the technical execution of large and groundbreaking engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing mentorship to Sales & Professional Services teams on Salesforce capabilities and level of effort for implementation, bringing commonalities across each customer’s implementations, and ensuring the highest levels of customer happiness. They are Salesforce platform guides who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Pre-Sales Senior Principal/Director Technical Architect leads both pre and post-sales activities, acting as the technical authority across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and leading customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Salesforce solutions and clouds (higher education or state& local solutions highly preferred)
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning of multiple Salesforce clouds in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard processes to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the clouds being implemented
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully lead multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on sophisticated issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Lead to a minimum billable utilization target
• Proactively mitigate and handle critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working optimally in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Salesforce projects. A passion and belief in the unique value of professional services in a cloud software company. The validated ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple customers. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it contributes to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing solutions development on the Salesforce Platform.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping Salesforce projects.
• At least one of Salesforce Application or System Architect certifications
• Ability to travel; up to 25%

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and sophisticated implementation projects
• CTA (Certified Technical Architect) designation or on the path toward one with previous Technical Architecture experience highly preferred.
• Multiple Salesforce certifications in Architecture
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational competence
• Delivery focused: Previous experience leading teams of architects to delivery complex Salesforce Solutions
• Excellent analytical & problem solving skills
• Validated ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent;
• Location is open to the United States

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Closes: 25 March 2024 Classification: Senior Officer Grade C Salary: $119,595 - $128,465 plus superannuation Position No: 63243, several Directorate: Chief Minister, Treasury and Economic Development Advertised (Gazettal date): 18 March 2024 Contact Officer: Vladislav Munteanu on Vladislav.Munteanu@act.gov.au or (02) 6205 5460 Details: Are you someone who is looking for a challenge? Are you keen to contribute to digital transformation in our organisation? Then this is for you! Access Canberra is looking for a highly motivated Technical project lead who has expertise in CRM solutions, is client focused, dynamic and flexible.  The Assistant Director will work as part of a core team in delivering customer centric solutions for a range of stakeholders. This involves design and development in Salesforce Customer Relationship Management system. Applications are sought from applicants with experience in Salesforce, CSS, HTML and JavaScript and expertise in implementing customer-focused services/initiatives and re-engineered business processes, particularly those involving internet-based services and databases. Knowledge of Salesforce…

Click here to view more detail / apply for Assistant Director, Digital Experience Platform, Technical Project lead | Full-time Temporary with a Possibility of Permanency

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Director located in Batu Kawan, Penang.

What a typical day looks like:

• Search for potential customer or potential project
• Specific customer management and communication.
• Lead the planning and implementation of an automation project
• Facilitate the definition of project scope, goals, and deliverables
• Define project task and resource requirements
• Mange project resource allocation
• Plan and control project timelines
• Estimate project budget, and control the cost within the budget
• Collaboration with other functions to compliancy the law and rules (Information Security, Finance, EHS, ESD, CE, UL, etc.)

The experience we’re looking to add to our team:

• Bachelor's Degree in Automation Engineering, Computer Science, Software-Engineering, Electrical Engineering or Mechanical Engineering
• Has manufacturing process or automation development background is prior.
• A similar TPM role with a minimum of 10 years of experience in development & deployment for automation project or automatic product
• Proficiency in engineering software is a plus (C++, LabView, PLC, SolidWorks, Robot, etc.)
• Project planning & schedule control & quality control & project management
• Estimate project cost, and implement project to control the cost within the budget
• System verification in whole development process with good abilities of troubleshooting & high-quality awareness
• Data analysis and reporting.
• Know DFMEA, PFMEA, DOE, CPK, GR&R, related assistance tools be plus
• Familiar related standard & system, like ISO9001, TS16949, EMS IPC-3 be plus

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

SG70

Job Category

Production Engineering

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Who Are We

Founded in 2012, XM Studios is a Singapore-based global design studio specialising in the creation of hand-crafted luxury collectibles. XM Studios is recognised annually by various international industry bodies as one of the best design houses in pop culture collectibles, having scooped up numerous awards from community-led events such as the Statue Forum Awards.

XM Studios was the winner of Singapore's Emerging Enterprise Award in 2018, and was previously awarded a prestigious "Mickey" award by Disney for Product of the Year.

Current intellectual property licenses include Disney (Marvel, Mickey & Friends), Warner Bros. Consumer Products (DC Comics: Batman, DC Comics: Justice League, Looney Tunes, Harry Potter, Tom and Jerry, Scooby-Doo, The Great Gatsby), Hasbro (G1 Transformers) Ultraman, and more.

For more information, please visit www.xm-studios.com.

We are looking for a dedicated and experienced Chief Operation Officer/Chief Technical Officer to manage the overall function of the company's operating system; product process; establish a sustainable corporate quality management system; provide professional support for major decision-making matters; control company costs while striving to increase efficiency conversion.

Key Responsibilities:

• Ensure the establishment of smooth operation procedure, so as to enhance Business effectiveness and efficiency.
• Manage QC / QA Team in China factory to ensure the high quality of products.
• Manage Project Management Team and Supporting Team to ensure the team can operate effectively and of high concentration
• Manage supplier to reduce overall operating costs while maintaining high quality services.
• Ensure the products are more commercially and artistically valuable
• Assist in the development and implementation of Business Plan
• Manage the warehouse and logistics in China and Singapore to ensure smooth operation of global trade operations
• Sales of Inventory Products

Qualifications:

• Minimum of 10 years relevant experience with more than 3 years in quality management supervisor position.
• Rich project, factory and supplier management experience
• Possess unique aesthetics and insights on IP, collections, and artworks.
• Relevant Industry experience preferred
• Degree Holder in Engineering or relevant field

The incumbent plays a pivotal role in the development and execution of software projects, serving as the key architect and guide for the technical team. This leadership position involves not only possessing a deep understanding of software design principles, programming languages, and development methodologies but also the ability to translate business requirements into robust technical solutions.

The incumbent is responsible for overseeing the entire development lifecycle, from project initiation to deployment, ensuring that the team adheres to coding standards, best practices, and meets deadlines. In addition to technical expertise, effective communication skills are crucial, as the Technical Lead collaborates with cross-functional teams, stakeholders, and project managers to align technical decisions with business goals.

This role requires a blend of hands-on coding, strategic thinking, and mentorship to foster a collaborative and innovative development environment. Ultimately, the incumbent plays a central role in driving the success of software projects by providing technical direction, solving complex problems, and ensuring the delivery of high-quality, scalable, and maintainable software solutions.

Responsibilities:

• Provide Technical Leadership – lead and guide the software development team with technical expertise.
• Establish Framework and Standards – formulate frameworks, standards and processes for governing the low code development platform.
• Enforce Coding Standards & Best Practices – set and ensure adherence to coding standards, best practices and development methodologies.
• Ensure Code Quality & Security – conduct thorough code reviews, implement automated testing and address security best practices.
• Collaborate Across Teams – collaborate with cross-functional teams within and outside the IT department.
• Facilitate Effective Communication – ensure effective communication between technical and non-technical stakeholders.
• Stay Informed and Drive Innovation – stay updated on industry trends, recommend tools and technologies, and drive process improvements while promoting a culture of innovation and continuous learning.

Requirements:

• A recognised degree in Computer Science, Engineering, or related discipline
• Minimum 12 years of Information Technology experience in designing, implementing and supporting IT systems; and more than 8 years proven experience in IT Solutioning.
• Keen appreciation of technologies and strong interest in translating of technology stack to meet business processes and process re-engineering
• Familiarity with cloud platforms (AWS, Azure, GCP) and related services and strong understanding of the different types of IT Systems and architectures.
• Proficiency in programming languages relevant to the technology stack used by the company (e.g., .Net, Java, Python, C#, etc.).
• Experience with web development frameworks and technologies (e.g., React, Angular, Node.js, etc.).
• Understanding of database design, management, and query (SQL, NoSQL).
• Experience in administering and building QlikView/QlikSense, Microsoft Power BI, Tableau, etc.
• Experience in Low-Code platform & RPA such as OutSystem, PowerApps, UiPath, Power Automate, etc.
• Strong analytical and problem-solving skills with attention to details
• Excellent organizational and leadership skills
• Good written & verbal communication and presentation skills

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Technical Engagement Manager plays a meaningful role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning and then leading the technical execution of large and groundbreaking engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing mentorship to Sales & Professional Services teams on Salesforce capabilities and level of effort for implementation, bringing commonalities across each customer’s implementations, and ensuring the highest levels of customer happiness. They are Salesforce platform guides who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Technical Engagement Manager leads both pre and post-sales activities, acting as the technical authority across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and leading customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Salesforce solutions and clouds (government Federal Civilian solutions highly preferred)
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning of multiple Salesforce clouds in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard processes to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the clouds being implemented
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully lead multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on sophisticated issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Lead to a minimum billable utilization target
• Proactively mitigate and handle critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working optimally in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Salesforce projects. A passion and belief in the unique value of professional services in a cloud software company. The validated ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple customers. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it contributes to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing solutions development on the Salesforce Platform.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping Salesforce projects.
• At least one of Salesforce Application or System Architect certifications
• Ability to travel; up to 25%
• US Citizen

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and sophisticated implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational competence
• Delivery focused: Previous experience leading teams of architects to delivery complex Salesforce Solutions
• Excellent analytical & problem solving skills
• Validated ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent;
• Location is open to the metro Washington DC area and its surroundings, and will work in the McLean, VA office or on premise with our customers on a regular basis.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Job Description

Our Company’s Information Technology division partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high-energy team of dynamic, innovative individuals dedicated to leveraging information and technology to efficiently drive revenue and productivity, thereby advancing our company’s contribution to global medical innovation.

Enterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research, Supply Chain, Marketing organizations as well as Enabling Functions. The EIT SAP Platform Team is responsible for our company’s SAP Global Template asset, delivering enterprise-level capabilities through harmonized business processes and data.  The team is responsible for the operation of all SAP and integrated solutions, governance of the associated enterprise assets, and cost-effective delivery of capabilities to support achievement of immediate and future state business objectives.

Within the EIT SAP Platform Team, the SAP FI/CO Technical Lead will focus on preserving the continuity of our Company's Finance applications.  The candidate will provide functional design and guidance for the Finance Business Management (FBM) processes and manage end-to-end SAP technical configuration for the SAP FI/CO modules. 

This role reports to the Global Financial Business Management Director.

Responsibilities:

Leadership and Management:

• Lead a global team of 6-8 functional resources-combination of employees and contractors. Responsible for delivery and governance of SAP Financial applications and reporting: FI-General Ledger, Controlling: CCA, PCA, IO, CO-PA).  Familiarity with SAP Project Systems (PS) helpful.

• Foster a culture of excellence, collaboration, and continuous improvement within the team.

• Provide mentoring, coaching, and professional development opportunities to team members.

SAP Cross-Functional Delivery:

• Collaborate with delivery peers to ensure best-in-class delivery from solutioning of business requirements through unit-tested, working solutions. 

• Collaborate with the Finance and Procurement Value Teams around aligned prioritization and delivery commitments.

SAP Functional Expertise:

• This role will be the Subject Matter Expert in the SAP FI/CO modules of SAP and is responsible to sustain the ERP FBM solutions to support our Company's Human Health business.

• Ensure appropriate integration of processes across the organization.

• Accountable for providing overall direction to the support team.  Communicates/coordinates across business and IT to resolve critical incidents resulting in significant impact to business operations and finance month end close.

• Provide functional leadership and guidance to the SAP team and business users in optimizing business processes within the SAP environment.

• Stay up to date with the latest developments in SAP functionality and identify opportunities for process improvements and automation.

• Ability to visualize end-to-end integrated business processes and impacts across key areas such as Financial Business Management, Order to Cash, Source to Settle, Supply Chain Management, Tax, and Financial Supply Chain.

SAP Configuration:

• Responsible for SAP configuration changes and developments align with business requirements, industry standards, and regulatory compliance.

• Adhere to change control processes and methodologies to minimize system disruptions and ensure system stability.

• Collaborate with cross-functional and technical teams to prioritize and work independently on the delivery of SAP enhancements and new functionalities.

Stakeholder Collaboration:

• Collaborate closely with Business Process Stewards, Global Enterprise IT/ERP Operations functional/technical leads to understand business requirements and translate them into effective SAP solutions.

• Work closely with Value team to prioritize, providing insights and recommendations on leveraging SAP capabilities to drive business growth and operational excellence.

Required Education Level: 

• Bachelor’s Degree required in Accounting, Finance, Business, IT or similar area.

• Advanced Degree is a plus.

 Required Skills & Experience: 

• Minimum 3-5 years’ experience in SAP FI/CO modules of SAP.  Familiarity with SAP Project Systems (PS) helpful.

• Full life cycle implementation and supporting Finance Shared Services experience would be a plus.

• Experience in SAP HANA S/4 environment preferred.

• SAP delivery team leadership experience required.

• Adept at understanding internal customer challenges, navigating from problem to resolution and communicating the resolution effectively, both verbally and in writing.

• Ability to multitask and manage multiple deliverables and projects at the same time.

• Life Sciences Industry experience preferred.

• Cross-functional business process experience required.

• Experience working in a collaborative, matrixed environment preferred.

• Proven record of excellent performance

• Proficiency with project management tools.

• Strong interpersonal skills: the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior management, clients, peers and team members.

Travel Requirements: 10-15% annually. Candidates based in PA will be required to travel to Rahway, NJ at least once per week.

#eligibleforerp

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).  Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
 

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.  This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$135,500.00 - $213,400.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days.  For Washington State Jobs, a summary of benefits is listed here.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

Yes

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

SAP Controlling (CO), SAP FICO Configuration, SAP FICO Implementation

Preferred Skills:

Job Description

• Leading a team to support the business with technical and operations performance expertise and project management capability.
• Collaborate actively on the development and execution of the business unit growth by providing technical expertise and undertake due diligence of targeted processes and sites.
• Optimize and improve the performance of current activities, work on problem resolution, resolve conflicting priorities and meet assignment deadlines within a collaborative environment.
• Collaborate with Corporate T&P to ensure local alignment on global directives.
• Drive and prioritize activity according to the business needs to ensure on schedule completion.
• Continue to develop the technical community within the business unit to ensure that technical and performance standards and KPI's are uniformly applied across the business unit and enable knowledge exchange and employee's development.
• For implementation, provide the overall direction and management of assigned personnel, equipment, subcontractors, applying proper and effective project management procedures and skills.
• Ensure the project or assignment is planned and coordinated according to the required schedule, with strict adherence to health and safety, quality and budget considerations.
• Assist Business Development in preparation of estimates and procedures in planning of projects, financial estimates with a strong focus on operational efficiencies.
• Ensure technical quality and optimal health and safety in all aspects of job performance and compliance per all applicable local regulations and standards and Veolia corporate and Veolia South East Asia’s standards and best practices.
• Actively participate in feedback and post-job evaluation.

Job Requirements

• Engineering degree
• 15+ years post qualification experience, technical or operations
• Relevant experience within Asia and construction implementation knowledge will be an advantage
• Availability to travel within SEA essential

The Analytic Transformation & Governance team is the central pillar for propelling a rapid transformation within the recently formed Commercial Analytics & AI (CAAI) organization at Pfizer. This organization is made up of various functional areas including Insight Strategy & Execution, Market Research Insights, Data Science and AI, and Analytic Engineering. Our core objective is to facilitate and guide this organization through its transformative journey by delivering crucial initiatives, tools, and capabilities. As a key player in Pfizer's commercial transformation, our team takes the lead in defining and driving critical analytic priorities and governance necessary to achieve our goals.

ROLE SUMMARY

The Technical Data Product Manager (TDPM) for Analytics Capabilities plays a critical role in driving the development, prioritization and growth of analytics capabilities within the Commercial Analytics and AI organization. They are responsible for interfacing with the business to gather data feature requirements, translating business and feature requirements into technical requirements for the Analytics Engineering teams, ensuring the delivery of valuable insights and actionable recommendations through scalable data products and solutions. The TDPM will collaborate with the CAE engineering leadership team on strategy and planning for feature delivery, data architecture solutions, and roll-out and communication of analytics data capabilities that scale horizontally across reporting capabilities and data domains.

This is an individual contributor role.

ROLE RESPONSIBILITIES

Strategy and Plan:

• Collaborate with CAE engineering leadership to define and communicate a clear vision for the analytics data capabilities roadmap, aligning with business goals to drive the adoption and utilization of data products.
• Identify and understand the specific audience or stakeholders who will benefit from the capabilities through contextual inquiry, interviews, journey mapping exercises, and other research techniques.
• Conduct assessments, gather requirements, and define necessary features and functionality horizontally across common data sets as relevant to commercialization/marketing of pharmaceutical products.
• Collaborate with CAE engineering leadership to create feature roadmaps that outline the strategic direction, priorities, and timeline for development of data products.
• Identify new data sources that accelerate business stakeholder decision making capabilities
• Work across stakeholders to align on priorities considering factors such as benefit, effort, cost and time to value.

Development Life Cycle:

• Define and track progress on key milestones and deliverables throughout the development life cycle.
• Act as a guide and advocate, ensuring alignment with the data product vision.
• Translate business requirements into technical requirements and stories for Analytics Engineering
• Work with Data governance and CAE data architecture to align business requirements with data standards.
• Work directly with content engineering leads to hand off technical requirements and ensure clear transition to development teams.

Communication:

• Establish a cadence of updates and feedback sessions with key stakeholders.
• Develop a rollout schedule and deliver training sessions for effective utilization of data capabilities to business stake holders, data scientists, and data engineers alike.
• Establish support mechanisms and channels to address user queries and maximize value.
• Act as subject matter expert in various pharmaceutical commercialization data domains.

BASIC QUALIFICATIONS

• 10+ Years experience in data product management or algorithm design/development, with at least 10 years of experience in SQL and relational databases.
• BA or Masters in Computer Science or Engineering, Data Science or equivalent work relevant work experience.
• At least 5 years of experience in Technical Product Management and agile software delivery practice.
• Deep understanding of data processing for data science and analytics purposes, data management and design/architecture, and data product scalability techniques.
• At least 10 years of experience in writing/designing business and technical specifications for analytic data product purposes.
• Strong ability to bridge the gap between technical and business needs.
• Proven track record in developing, executing, and delivering data product strategies and roadmaps within an agile development framework.
• Knowledge of Sales and Marketing organizations and their analytics needs.
• At least 5 years of experience with healthcare data and exposure to healthcare data architecture is required.
• Strong communication, storytelling, and stakeholder management skills and ability to connect with both technical and business audiences.
• Ability to make product-related decisions and define metrics and KPIs based on business use cases.
• Experience with Atlassian products including Confluence and JIRA.
• Collaboration and teamwork skills to foster a culture of collaboration.
• Proven accountability in reporting progress, challenges, and opportunities to stakeholders.

PREFERRED QUALIFICATIONS

• Master's degree in a relevant field such as computer science, data science, information systems, or a related discipline.
• Direct experience with Marketing and Sales Data within the BioPharma industry
• Strong understanding of data management principles, data processing, and data analytics.
• Familiarity with data warehousing concepts and technologies.
• Knowledge of data integration, ETL (Extract, Transform, Load) processes, and data governance.
• Understanding of cloud and big data technologies such as Hadoop, Spark, or NoSQL databases.
• Experience with data visualization tools like Tableau, Power BI, or Looker.
• Technical Product Manager certification, AWS Solutions Architect certification, Lean certification, Scrum Master certification or similar raise the bar for a candidate.
• Working background in data science, data engineering, statistics, or similar.

 
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
 

PHYSICAL/MENTAL REQUIREMENTS

None

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Limited business travel as needed

Relocation support provided.
Work Location Assignment: Hybrid

The annual base salary for this position ranges from $149,200.00 to $248,600.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Information & Business Tech

#LI-PFE

Role Description

FTD Technical Solution Pte. Ltd. (“FTD”) is seeking a highly experienced and dynamic individual to join us as our CEO. The ideal candidate will be responsible for providing strategic leadership and direction to ensure the overall growth and success of the organization. You play an important role in shaping the company’s vision, mission and long-term objectives.

Key Responsibilities

· Develop and implement strategic plans and objectives aligned with the company’s mission and vision.

· Monitor key performance indicators (KPIs) and operational metrics, analyzing data to identify areas for improvement and implementing strategies to enhance performance.

· Develop and manage budget, financial forecasts, and resource allocation to maximize profitability and achieve financial targets.

· Develop and maintain a highly effective leadership team aligned with organizational goals.

· Assess and leverage emerging technologies to enhance company value propositions.

· Identify and mitigate potential risks affecting company objectives and sustainability.

· Ensure legal, regulatory and ethical compliance throughout the company.

Qualifications

· A bachelor degree in business, finance or a related field is required

· Proven experience in a senior leadership role, preferably in an e-commerce industry.

· Strong business acumen with a track record of driving organizational growth, operational efficiency, and financial performance.

· Analytical mindset with the ability to make data-driven decisions and solve complex problems.

· Exceptional interpersonal skills and ability to build effective relationships with internal and external stakeholders.

· Familiarity with the e-commerce industry and understanding of market trends.

Technical Director [Flood and Water Management] - Hybrid

Project Centre, part of Marston Holdings, is a leading design, engineering, and landscape architecture consultancy whose highly talented people are passionate about creating places that are attractive, innovative, sustainable, and safe. Our approach to integrated design produces award winning results that have won significant industry recognition and includes being awarded CIHT's Employer of the Year in 2021.

Due to the growth of our Flood and Water Management [FWM] team, we have an exciting opportunity for a Technical Director to join our business in our Manchester office. This is a full-time permanent role.

Reporting to the Regional Director, the Technical Director will provide leadership, governance, and direction, and contribute to the success of business plan and strategies. In addition, ensuring that the aspirations and needs of stakeholders are met including our customers, internal clients, and our employees.

Role & Responsibilities

* Establish and maintain relationships with key clients, adopting a collaborative partnership approach and negotiate with internal and external business partners, clients, and customers.

* Deliver and contribute to the success of business plans and strategies, developing, tracking, and securing new opportunities in the public and private sectors that will enable the FWM team to meet growth aspirations.

* Lead and mentor direct reports and teams of FWM engineers to support project delivery. Ensure that staff are provided with the appropriate information technology and appropriate training to maintain high-quality service delivery at all times.

* Report and contribute at operational team meetings and implement agreed management strategies and line manage up to six direct reports, undertaking annual appraisals to agree, monitor and measure performance targets.

* Manage programmes of work and deliver expert technical support, input, and services in the delivery of FWM projects including highway and public realm design schemes from inception to completion.

* Prepare and assist with bid submissions for new work [one-off projects and long-term framework contracts] that enable the business to meet growth aspirations. Provide commercial management, project programming, resource management, risk assessment, quality checking and delivery management, including authorisation of project work.

* Monitor utilisation of managed teams and take ownership of emerging issues with workload and pipeline. Provide leadership and direction with responsibility and accountability for ensuring quality products, consistent performance, best practice, and technical excellence.

* Proactively recruit and develop quality resources and assist in the management of resources and service delivery cross-regionally, working closely with other service leads. Arrange and attend formal and regular liaison meetings with colleagues to assist in the coordination of resources and activities across the company.

* Support regional financial performance through management of key accounts, debt management, project oversight, staff resourcing, resource scheduling and pipeline analysis.

What we are looking for

* Degree or equivalent

* Experience of managing large teams and significant budgets at senior level

* Chartered with ICE or CIWEM

* NEC Accredited Project Manager

* Demonstrable knowledge and expertise in flood and water management design and implementation.

* Seasoned professional with substantial experience in professional discipline and recognised in the industry.

* Working knowledge of relevant legislation, planning policy, guides and design standards relating to flood risk management and drainage strategies

* Extensive experience of quality assurance and technical leadership including flood risk, flood compensation and drainage modelling software outputs and approvals

* Experienced in solution development and ability to develop, price, and agree scope of services plus leading and winning tender opportunities.

* Experienced in writing and reviewing technical reports and adept in conveying key messages in a simple and clear manner from complex technical documentation.

* Highly effective mentoring and training skills to develop and support staff.

* Proven Project Management experience

* Knowledge and experience of financial management for significant project and programme values. Demonstrable business/commercial management skills of small to large project

What you will get in return

* £Negotiable and subject to experience

* 27 annual leave days plus bank holidays

* Enhanced Maternity and Paternity Package NB subject to eligibility criteria.

* Healthcare Cash Plan.

* Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing.

* Pension Scheme

If this sounds like the job for you, please apply....

New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Technical Engagement Manager plays a meaningful role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning and then leading the technical execution of large and groundbreaking engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing mentorship to Sales & Professional Services teams on Salesforce capabilities and level of effort for implementation, bringing commonalities across each customer’s implementations, and ensuring the highest levels of customer happiness. They are Salesforce platform guides who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Technical Engagement Manager leads both pre and post-sales activities, acting as the technical authority across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and leading customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Salesforce solutions and clouds (government Federal Civilian solutions highly preferred)
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning of multiple Salesforce clouds in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard processes to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the clouds being implemented
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully lead multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on sophisticated issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Lead to a minimum billable utilization target
• Proactively mitigate and handle critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working optimally in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Salesforce projects. A passion and belief in the unique value of professional services in a cloud software company. The validated ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple customers. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it contributes to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing solutions development on the Salesforce Platform.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping Salesforce projects.
• At least one of Salesforce Application or System Architect certifications
• Ability to travel; up to 25%
• US Citizen

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and sophisticated implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational competence
• Delivery focused: Previous experience leading teams of architects to delivery complex Salesforce Solutions
• Excellent analytical & problem solving skills
• Validated ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent;
• Location is open to the metro Washington DC area and its surroundings, and will work in the McLean, VA office or on premise with our customers on a regular basis.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $157,900 to $290,500.

For Colorado-based roles, the base salary hiring range for this position is $143,500 to $242,100.

For California-based roles, the base salary hiring range for this position is $157,900 to $290,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.