Total 23 Stakeholder Management Manager job vacancies in Human Resources category in Bukit Damansara

Roles and Responsibilities

• Administering and managing human resources plans for departments
• Manage the whole employee life cycle, from recruitment, on-boarding, engagement, development to off-boarding.
• Planning and organizing the activities of the HR department
• Work closely with different department leaders to provide HR advice on manpower planning, employee retention and employee relations
• Conduct salary and compensation surveys and findings
• Spearheading personnel policies and procedures
• Administering benefits program
• Overseeing employee interviews

Requirements for Position

• Strong understanding of labor laws set by government authorities
• Excellent communication skills

Qualifications and Experience

• Education: Degree in HR Management or equivalent
• Experience: 5 years of proven experience in a similar position

Job Description

• Plans and secures the organisation’s manpower.
• Designs the employee value proposition (EVP) and talent outreach plans to source for potential candidates.
• Determines cost-efficient and robust assessment and selection tools to identify the right candidates for hire.
• Establishes processes and guidelines to onboard new hires.
• Coaches and works with business stakeholders to facilitate the assimilation of new hires into the organisation to help them become effective contributors readily.
• Responsible for managing the talent attraction team operations and performance and integrating Skills
• Frameworks into the talent attraction programmes and initiatives under the team’s purview.
• Explore new ideas and possibilities and to evaluate them in a methodical and systematic manner to make decisions and manage resources effectively.
• A confident communicator and possesses the ability to build and leverage strong relationships with others to achieve desired objectives.

Skills and Competencies

• Min Diploma/ Bachelor’s degree, preferably in Human Resource Management.
• Min 4 years of experience as Talent Attraction Manager, or relevant experience in recruitment.
• Familiarity with various sourcing tools, social media platforms, and professional networks.
• Possess strong research skills and a passion for discovering top talent.
• Highly motivated and detail-oriented individual
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Highly skilled with modern sourcing and recruiting techniques.
• Good understanding of the labour market and local regulatory requirements such as Employment Act, etc.
• Meticulous, proactive, resilient, people-oriented, and passionate in meeting people.
• A leader, a team player and able to work independently with minimal supervision.
  

Reporting to the Human Resource Director (HRD), the successful candidate will be responsible for the full spectrum of HR functions.

Specific Responsibilities include:

• Work with the HRD in the development and implementation of all human resource policies; develops, reviews, and recommends changes to policies in accordance with Employment Act and Government Regulations.
• Plan, control, manage, supervise, coordinate, and implement the Club’s human resource system, including benefits & welfare, recruiting, hiring, orientations, training, wage and salary administration, human resource record administration, and legal compliance.
• Coordinate development and production of the Club’s annual budget; prepares budget projects, analyzes budget requests for Management approval.
• Oversee and manage the end-to-end recruitment process; collaborate with hiring managers to understand their team dynamics and long-term staffing needs.
• Interpret and advise employees and management on human resource policies; meets with employees and supervisors to resolve grievances; consults with supervisors and union officials regarding various human resource matters.
• Manage the performance evaluation system; review and approve all phases of the process; conducts performance evaluation for Human Resources staff.
• Manage employee relations and union matters; ensure compliance with local employment laws and harmonious industrial relations.
• Prepare reports and policy documents; analyzes and prepares statistical information, such as turnover, etc
• Conduct salary and compensation survey on industry’s trends, so as to develop competitive and innovative benefits and compensation programs and ensure compliance with legal requirements.
• Design, curate, and implement programmes and diverse learning solutions that drive capability building and the workforce for the future, including the effectiveness of L&D.
• Perform analysis such as learning needs analysis and identify metrics/KPIs to track programme impact, learning utilization and other talent and learning development outcomes.
• Develop methodologies and training evaluation to ensure effective learning outcomes.
• Responsible for overseeing the training department, ensuring a systematic and structure training policy and programs is put in place to upgrade the level of service standards.
• Identify individuals’ competency, so as to make plans, train and coach them in order for the individuals to be capable and able to perform jobs assigned to achieve the objectives.

Key Attributes:

• Degree in Human Resource Management will be an advantage
• Minimum 5 years of related experience with at least 3 years of demonstrated experience in a management role in the hospitality industry
• Proven track record as an effective Human Resource professional and the ability to lead and motivate
• Familiar with Singapore labour laws and regulations
• Business acumen and strong leadership, planning, problem solving, organisational and analytical skills
• Tactful with pleasant and outgoing personality, excellent communication and interpersonal skills

HR & Admin Manager (Singapore & Malaysia)

Responsibilities:

Human Resource

· Review HR and performance management policies and key KPIs

· Review company handbooks to include any updates or amendments in Employment Acts

· Handles recruitment process including talent sourcing, liaison with recruitment agencies, drafting job posts, onboarding and orientation.

· Plan manpower needs in line with Minstry of Manpower (MOM) directives and apply for work permit, S Pass, EP, DP and process pass renewals

· Organize annual medical checks for employees

· Handles off-boarding process like conduct exit interviews, termination, retirement

· Handles employee’s queries, grievances and provides career guidance

· Process monthly Singapore and Malaysia payroll using iPay and UBS SAGE including uploading to banks for payment

· Plan and implement annual performance management and propose division of bonuses

· Submission monthly CPF contribution to CPF Board and pay all relevant taxes like EPF, EIS, SOSCO, Zakat, PCB and corporate taxes to Malaysia statutory boards

· Submission of annual tax forms to IRAS and LHDN (Malaysia equivalent of IRAS)

· Apply and claim from statutory boards childcare leave and training course subsidies

· Ensures proper administration of HR and admin practices in line with corporate compliance by HQ, includes meting out disciplinary actions

· Submission of HR reports like monthly headcount, salary list, organization charts and contact list

· Organize annual team bonding sessions and quarterly staff engagement activities

· Manage and verify annual leaves and benefits entitlement, petty cash and transport claims

· Source and identify safety course providers for employees in Singapore and Malaysia

· Ensure all training, payroll and filing records are in place and maintain office cleanliness

Office Administration

• Maintain and process any of the general office admin of the company.
• Stationery & sundry purchasing for office and other ad-hoc projects.
• Tenancy/Rental Management (For both SG & MY offices and rental units for Employees)
• Stationery & Office Equipment management (Sourcing, purchasing, maintain)

IT Support

· Liaising with Vendor on IT equipment and Software matters

· Procuring and maintaining of IT equipment (both mobile phones, laptops, router and printer), issue, returns & repair

· Handling IT enquiries from employee

Requirements:

· Singapore Citizen or SGPPR

· Fluent in both English & Mandarin (Proficiency in Japanese language or Malay is a bonus)

· Preferably Bachelor Degree or Graduate Diploma in Human Resource/Capital Management

· Proficient in MS applications like Word, Excel, Powerpoint and Outlook

· At least 5years’ experience as HR practitioner in Singapore, be well versed in Singapore Employment Act and willing to learn Malaysia labour laws

· Strong communication skills (both verbal & written)

Overall Purpose of this role is to

1. Drive efficient and accurate HR operations processes across the region
2. Eliminate compliance errors that present a threat to the Company’s plans for IPO
3. Ensure integrity of HR recordkeeping and provision of data to support business decision making

Responsibilities

• Development / Refinement of HR Operations processes and controls across all six markets. HR Operations process include, but are not limited to, manpower requisitions, onboarding, payroll, leave, salary adjustments, and terminations.
• Develop processes that ensure timely delivery of HR data to decision-makers
• Development of internal auditing processes to ensure compliance to local legislation and policies

Requirements

• Experience in managing HR Operations and payroll across SEA
• HR Process design and optimisation
• Project management
• Internal Auditing
• HR System Design - Familiarity with SAP Successfactors and EC Payroll is a plus
• SEA Labour laws

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.

• Update work permit renewal/expiry in the HR system.

• Monitoring movement of passport of foreign worker.

• Purchasing of air tickets when repatriating foreign workers.

• Update the movement of foreign workers list for the various sites.

• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.

• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates.

• Forward resumes of suitable candidates to the hiring managers for their consideration.

• Arrange interview appointment between the chosen candidate and the hiring managers.

• Conduct reference and background checks if necessary.

• Prepare necessary papers for the hiring process.

• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.

• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.

• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.

• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

• Engage with HR team to recommend process improvements as needed

• Maintain accurate record keeping and consistent storage of new hire candidate records.

• Effective and efficient management of day-to-day queries and raising of issues.

• Completing daily, weekly, monthly and quarterly reports as required.

• Conduct new employees’ orientation, exit interviews, referral programs.

• Updating of handbooks, orientations programs and documents templates when required.

• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior Human Resource Manager to join our team!

As a Senior Human Resource Manager, we rely on you to:

• Create and drive multiple learning and keeping abreast of trends, needs, ideas and innovation, introducing and incorporating innovative and appropriate learning methodologies and technologies to facilitate learning and transformative development.
• Drive and embed the group’s culture, beliefs and nature.
• Facilitate and conduct internal trainings and orientations for new employees.
• Ensure that induction and orientation for new employees are properly carried out.
• Identify, establish and build network and partnerships with providers and partners and relevant government agencies on initiatives, grants and sponsorships.
• Prepare training budget, training plans and reports.
• Develop internal training program based on training plan for the year.
• Recommend internal and external teaching resources.
• Work on government funding projects and job redesigning
• Manage the learning and development team and its structure to develop competencies of the team.
• Work closely with HR team on compensation and benefit strategies to attract talent
• Plan and organize employee engagement events.
• Lead business transformation project

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.

• Update work permit renewal/expiry in the HR system.

• Monitoring movement of passport of foreign worker.

• Purchasing of air tickets when repatriating foreign workers.

• Update the movement of foreign workers list for the various sites.

• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.

• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates.

• Forward resumes of suitable candidates to the hiring managers for their consideration.

• Arrange interview appointment between the chosen candidate and the hiring managers.

• Conduct reference and background checks if necessary.

• Prepare necessary papers for the hiring process.

• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.

• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.

• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.

• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

• Engage with HR team to recommend process improvements as needed

• Maintain accurate record keeping and consistent storage of new hire candidate records.

• Effective and efficient management of day-to-day queries and raising of issues.

• Completing daily, weekly, monthly and quarterly reports as required.

• Conduct new employees’ orientation, exit interviews, referral programs.

• Updating of handbooks, orientations programs and documents templates when required.

• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Assisting the Assistant Director (Corporate Services) and be responsible for handling all the HR functions including recruitment, training, payroll, compensation & benefits, employee relations in Boys’ Town. Ensuring smooth HR operations on a daily basis and provide quality customer service to both internal and external clients. The incumbent needs to help to coach, counsel, and discipline HR employees. Support in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

FUNCTIONAL – HUMAN RESOURCE

Talent Acquisition and Recruitment:

· Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.

· Manage end-to-end recruitment processes, including job postings, candidate screening, and interviewing.

· Ensure a positive candidate experience and contribute to building a diverse and inclusive workforce which includes on-boarding process.

· Lead and participate in recruitment strategy efforts such as career fairs, career talks etc.

· Handles end-to-end process for Assistant Manager and above level entries, transfers and exit.

Employee Relations:

· Act as a point of contact for employees, addressing HR-related queries and concerns through email, face-to-face and/ or ticketing system.

· Assist in the resolution of workplace conflicts and employee relations issues.

· Contribute to the development and implementation of employee engagement initiatives.

Learning and Development:

· Identify training needs and coordinate learning and development programs.

· Facilitae training sessions and workshops as needed.

· Oversees the training and development records for all employees.

Performance Management:

· Manage the performance management process.

· Support assistant managers and above in setting performance expectations and conducting performance reviews.

· Contribute to the continuous improvement of performance management systems.

General HR Management:

· Collect HR data collection from employees for the purpose of generating operations and HR insights.

· Establish, review and manage all standards and practices of corporate governance, audits relating to HR and ensuring compliance and proper documentation.

· Ensure all HR matters are in compliance with relevant laws & regulations.

· Prepare, structure and manage HR data and information to assist in the analyses off operations and HR issues.

· Innovate HR processes and practices through digitalization by evaluating its impact on the delivery of HR services.

· Manage, review HR quality service level agreement and ability to communicate findings and outcomes of HR service quality reviews to relevant stakeholders.

· Manage, update and maintain an effective and efficient HRIS which includes Assistant Manager and above employee data and leaves administration.

· Participate in projects, committees, taskforce being appointed by the Assistant Director or management team.

· Manage and maintain all assistant managers’ level and above HR records, PFiles, training and development.

HR Administration:

· Manage HR documentation, including employee contracts, policies, and procedures.

· Maintain accurate and up-to-date employee records.

· Manage and handle payroll vendor to manage payroll processes and functions including submitting/ filing of CPF, Income Tax and all other statutory claims.

· Assist in the administration of employee benefits including insurance.

Other Administration:

· Manage, update and submit various reports eg. Headcount, Training, Management, Statutory, Surveys report etc.

· Manage and handle statutory reporting, submission of claims, grants and funding.

· Participate in manpower, C&B and any other related surveys.

· Participate and provide administrative support (which include any statutory requirement related e.g PDPA, Safe Management etc.) to the Human Resource Manager.

· Any other duties assigned.

MANAGERIAL

· Report to and provide regulare feedback to the Assistant Director (Corporate Services) of Boys' Town.

· Coach, counsel, and discipline and guide HR team members, interns and temp staff.

· Attend management and other relevant meetings and to do presentation when necessary.

REQUIREMENTS

· At least a Degree in Business Administration or Human Resources.

· At least 5 years of relevant working experience and 3 years in the capacity of a Senior HR Executive, preferably in non-profit sector.

· At least 3 years of direct payroll processing.

· Experienced in managing and leading HR team members.

· Good understanding of the Employment, CPF, Employment of Foreign Manpower, Retirement & Re-Employment, WICA, Workplace Safety and Health Act.

· Have an eye for details.

· Good in record keeping (filing/documentation etc.).

· Ability to handle sensitive and confidential information with discretion

· Proficient in HRIS and MS Office suite (i.e. Microsoft Outlook, Excel, Word, PowerPoint etc)

· Strong interpersonal and communication skills.

· Good initiative and able to work independently.

· Ability to work fast and handle pressure well.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

To work with the Director, Student Recruitment and Admissions, for the planning and managing of the University’s student recruitment strategies, operational plans for marketing, outreach and promotional events, competitor analysis and budget management. In addition, to oversee CRM functions including provision of programme advisory to prospective applicants, calls and leads management.

What You Will Be Doing

Student Recruitment and Outreach

• To plan and manage student recruitment and outreach activities/events such as open houses, education fairs, information sessions, seminars, talks, school/university/company visits, etc., for the purpose of recruiting students.
• To plan and organise outreach activities/events, for e.g., dialogue sessions, for the Schools.
• To collaborate with external stakeholders, for e.g., Institutes of Higher Learning (Polytechnics and ITE) and industry partners, to organise outreach activities/events to promote the University’s programmes locally.
• To make presentations to prospective applicants at outreach events such as open houses, education fairs, information sessions, etc., conducted in schools, polytechnics, universities, external organisations, and so on.
• To produce and keep updated all marketing collaterals including prospectuses, brochures, inserts, flyers and any other marketing/publicity materials.
• To prepare student recruitment reports with details of outreach strategies and execution plans.
• To prepare and manage budget and financial reports of student recruitment and outreach expenses.
• To manage and analyse the statistics of student recruitment and outreach activities/events.
• To prepare competitor analysis reports, where required.
• To source for sponsor organisations for sponsorship programme.

Programme Counselling and Customer Service

• To manage enquiries and provide appropriate counselling, guidance and encouragement to the general public attending the outreach activities/events who are interested in the University’s programmes.
• To manage programme enquiries via phone, email and walk-ins, etc., received by staff.
• To manage the leads database, the CRM system and the SRC hotline.
• To prepare and analyse email and hotline statistical reports for service quality monitoring and improvement purposes.
• To manage and analyse leads captured via phone, email, walk-ins and from other student recruitment and outreach activities, and to provide recommendations for improvements.
• To manage and review all enquiries and feedback from interested applicants/signed-up applicants.

Website Management

• To ensure accurate and up-to-date information relating to SRC’s sections on the SUSS website.
• To copy edit/vet all publicity materials relating to SRC before the information is posted on the SUSS website.

Job Requirements

• Degree with at least 5 years of relevant working experience, preferably in marketing and business-oriented with customer service focused perspective, of which 3 years at managerial level.
• Proficient in Microsoft Office.
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and ability to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• An eye for detail.
• Mature, meticulous and possess a high level of discretion and integrity.
• Bilingual with good command of written and spoken English.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Are you a self-motivated, result driven individual looking to working in a fast-paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Responsibilities:

1. Develop and execute HR management strategies in alignment with the company's business goals.
2. Formulate and implement recruitment plans, ensuring timely acquisition of suitable talents for various company departments.
3. Manage the entire employee lifecycle, including onboarding, training, and exits, to ensure career development and welfare.
4. Organize and drive employee performance evaluations, establishing a comprehensive incentive mechanism.
5. Handle employee relations, coordinate conflict resolutions, and ensure internal harmony and stability.
6. Manage HR records, ensuring accuracy and confidentiality.
7. Assist in formulating and refining company HR policies, providing improvement suggestions.

Qualifications:

1. Bachelor's degree or above, preferably in Human Resources Management, Business Administration, or related fields.
2. Over 3 years of HR management experience, with preference given to those with team management experience.
3. Excellent communication, coordination, and team leadership skills.
4. Familiarity with relevant laws and regulations, with a strong spirit of teamwork.
5. Keen insight into HR management, capable of effectively addressing various personnel issues.

We Offer:

1. Competitive salary and benefits package.
2. Excellent career development opportunities and chances for advancement.
3. Company training mechanisms with comprehensive support for personal development.

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

We are looking for Human Resources Manager to lead the HR team and partner with our leaders in Singapore. You will be accountable for all areas of HR including a strategic focus on recruitment, employee engagement, compensation and reward and talent development. This role will report into the Head of Operations and will be expected to drive and manage the complete people agenda to support the growth of the restaurant group (current headcount of 100 in Singapore) and internationally. The role has one to two direct reporting HR Assistants.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and strong understanding of Singapore talent market and employment regulations. Able to demonstrate solid knowledge and experience of efficient and fair Human Resources processes and procedures and the ability to foster an exciting and collaborative culture in the company.

Areas of Responsibility:

• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Contribute to shape the business from team structure, engagement and culture perspective.
  Strategic delivery of talent acquisition including collaborating with department heads to understand business growth, skills and competencies required and advising on best practice selection.
• Managing the HR Assistant in recruitment operations in end to end recruitment and selection.
  Accountable for payroll processing with the HR Assistant to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
• Establish the human resource requirements of the organization in terms of engagement retention, performance management and succession planning.
• Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS and other government-related claims as well as administering work pass application/ issuance/ renewal/ cancellation etc.
• Facilitate analytics and audits by providing reports, records and documentation to the leadership team and to internal or external auditors.
• Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, reimbursement and leave entitlement.
• Review training needs of the organisation on a regular basis and advise managers and leadership of strategic learning and development as well as managing costs and investigating grant applications accordingly.
• Bridge management and employee relations by addressing demands, grievances or other issues
• Administer the overall overseas training exchange program, including inbound and outbound travel management.
• Manage other HR projects and initiatives as required which includes employees activities such as team building, year-end staff dinner.

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
  Ideally possesses relevant experience within hospitality and F&B industry
• A leader and team player, goals oriented, independent, highly motivated and with speed of execution
• Has strong communication, interpersonal and organisational skills in a fast-paced environment
• Demonstrable experience with Human Resources metrics, policies, recruitment, learning and development
• In-depth knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Degree in Human Resources or related field with at least 3 years of HR Manager experience or Diploma in Human Resources with at least 5 years of relevant experience
  

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.

• Update work permit renewal/expiry in the HR system.

• Monitoring movement of passport of foreign worker.

• Purchasing of air tickets when repatriating foreign workers.

• Update the movement of foreign workers list for the various sites.

• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.

• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates.

• Forward resumes of suitable candidates to the hiring managers for their consideration.

• Arrange interview appointment between the chosen candidate and the hiring managers.

• Conduct reference and background checks if necessary.

• Prepare necessary papers for the hiring process.

• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.

• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.

• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.

• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

• Engage with HR team to recommend process improvements as needed

• Maintain accurate record keeping and consistent storage of new hire candidate records.

• Effective and efficient management of day-to-day queries and raising of issues.

• Completing daily, weekly, monthly and quarterly reports as required.

• Conduct new employees’ orientation, exit interviews, referral programs.

• Updating of handbooks, orientations programs and documents templates when required.

• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

We have an exciting opportunity for a Talent Acquisition Manager to join our Corporate People & Culture department (P&C). The Talent Acquisition Manager is responsible for contributing to the development and leading the local Talent Acquisition Strategy for Four Seasons APAC Corporate Office. This involves strong partnership with the global Talent Acquisition Centre of Excellence in addition to partnering with Corporate P&C Managers and Hotels to actively lead Executive Recruitment, enable Talent Acquisition effectiveness, and support Talent Acquisition governance.

This is an individual contributor role that works in a Hybrid working style, which will require 3 days per week in the Four Seasons Corporate Office located at Tourism Court, 1 Orchard Spring Lane #04-01, Singapore 247729, #LI-Hybrid.

Key Responsibilities

Executive Recruitment

Enable an exceptional candidate experience through full-cycle recruitment support and hiring manager enablement connecting top talent with Four Seasons:

· Executive Search, and recruitment support of APAC Planning Committee (source-interview).

· Build and manage regional talent pipeline.

· Support APAC Corporate Office recruitment.

Regional Talent Acquisition Leadership

Partner with Global Talent Acquisition and APAC Regional Leadership to lead regional Talent Acquisition Strategy:

· Act as the local subject matter expect for Talent Acquisition to enable best practices.

· Build and lead Regional TA Community.

· Lead TA Regional communications.

· Provide recruitment strategy planning, support, and training for new hotel openings, and new talent acquisition hires.

· Manage Talent Acquisition executive reporting activities and provides meaningful dashboard reporting and insights to leadership.

· Advance diverse attraction and recruitment strategies and partnerships to support Four Seasons Diversity, Inclusion, and Belonging (DIB) journey.

· Recommend, and manage local third party vendors, headhunters, search firm, agency partners and job board partners and contracts.

· Manage area international recruitment strategy and partnerships.

Campus Relations & Early in Career Programs

Execute a competitive campus recruiting strategy that ensures Four Seasons continues to attract and hire the best early in career talent:

· Operate as the central contact for APAC post-secondary institutions, and programs. Represent Four Seasons at partnership events.

· Manage regional campus recruitment budget, logistics, and events.

· Establish, expand, and nurture diverse partnerships, and develop talent pipeline.

· Manage the full cycle recruitment strategy and process for Four Seasons early talent pipeline (MIT, Internship, and Corporate EIC programming).

· Oversee the EIC program experience, talent review, and post program placement management.

Employer Brand and Recruitment Marketing

Sustain a vibrant employer brand presence that engages and motivates the best talent in the marketplace to join Four Seasons:

· Manage APAC employer brand channels.

· Support APAC property employer brand presence, recruitment marketing, and paid and owned media channels, and area campaigns.

· Educate, inform and drive employee brand ambassadorship, to ensure a fulsome authentic representation of Four Seasons as a company, and as individual locations.

Talent Acquisition Technology

Support the APAC region in training and managing of Talent Acquisition technology:

· Subject matter expert, and training specialist for applicant tracking system (Workday,) candidate relationship management system (Phenom People,) LinkedIn Recruiter, and Microsoft Bookings.

· Manage and audit property usage for effectiveness, efficiency, and compliance.

· Track, and report data relevant metrics and KPIs.

Education and Experience

· Bachelor's Degree; in Business, Hospitality, or Human Resources preferred.

· 5+ years of experience in talent acquisition; preference for experience in luxury service industry; and/or hospitality.

· Regional, Corporate, or ‘above- property’ experience.

· Senior Leadership executive search and recruitment experience.

· Experience with Four Seasons TA Technology: Workday, Phenom People, MS Bookings, and LinkedIn an asset.

Travel: 10% - 20%.

Key Behaviour Competencies

· Strong interpersonal skills: develops strong relationships across all functions and management levels, generating continuous collaboration, iteration, and input from others.

· Highly Strategic: easily navigates between the development long-term strategy and short-term tactical needs required to deliver strategic goals.

· Analytical: employs both quantitative and qualitative insights to identify needs and recommend solutions in a complex landscape with competing demands.

· Talent acquisition expert: has a foundational background and skill level in TA strategy and has proven regional or enterprise success in the talent acquisition discipline; including employer brand and recruitment marketing, attraction, candidate management, partnership strategies, campus relations, and talent acquisition technology.

· Excellent Project Manager: Expertise in implementing life cycle projects across complex stakeholders (analysis, planning, design, development, ROI measurement).

· Proactive self-starter: delivers results while managing multiple priorities with lean resources in a dynamic and ever-changing environment; resilient and can operate autonomously.

· Excellent communicator: Highly skilled in all modes of communication, engaging facilitation practices and skills.

· Customer Service Excellence: anticipates stakeholder needs, and partners with high response and high engagement.

HR Duties:

• Conduct recruitment effort for all vacancies and in charge of related matters pertaining to new employee orientations & documentations etc.
• Be responsible for generating and upkeep of documentations relating to Human Resource Executive.(Staff P-Files )
• Handle employee on boarding and off boarding
• Calculating employee overtime
• Manage the leave, claims & payroll modules in Human Resource Software.
• Assist in preparing & maintaining the Employee Handbook, Organization Chart and Employee Directory etc.
• Be in charge of insurance matters of staff which includes document submissions, follow-ups with insurer etc.
• Apply training course to employee
• Assist in the management of staff welfare functions (i.e. events, trainings etc.)
• Assist with office administration–including pantry management, procuring office supplies or furniture, invoice management etc.
• Communicate with staffs on human resource and administrative functions.
• Answering enquires from employees.
• Stay updated with MOM guidelines and COVID regulations, and ensure the office is compliant with the most updated regulations.
• Application, Renewal and Cancellation MOM work pass
• Perform any ad hoc administrative duties as assigned

Selection Criteria and Minimum Qualifications:

• Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent working experience as a HR/Admin Executive
• Possess good communication and interpersonal skills.
• Possess good understanding of employment law and processes
• Good knowledge of MOM regulations and other statutory board’s regulations.
• Ability to multi-task in a fast-paced work environment and meet deadlines.
• Able to start work on short notice