Total 2,185 Service Consultant job vacancies in Information Technology category in The United States of America

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Expression of Interest ? Service Technician

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Expression of Interest ? Service Technician

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Expression of Interest ? Service Technician

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Expression of Interest ? Service Technician

Our Client:

Our client stands as a global leader in providing innovative solutions and unparalleled expertise in rotating equipment and engineering services. With a legacy spanning over a century, our client's commitment to excellence and customer satisfaction has solidified its position as a trusted partner across various industries worldwide. From pioneering technologies to comprehensive support, our client's relentless pursuit of quality and performance ensures that every project, big or small, receives the highest standards of reliability and efficiency. With a dedicated team of professionals and a culture of continuous innovation, our client continues to shape the future of engineering solutions, setting new benchmarks for excellence in the industry.

As a technical service engineer, proficiency in the maintenance, troubleshooting, and optimization of Compressors, Turbines, and Pumps is essential for effectively addressing our client's diverse technical inquiries and providing unparalleled support to both internal and external stakeholders.

The Responsibilities:

• Acts as a global technical focal point for both internal and external customers
• Conducts and oversees independent investigations, projects, and related activities
• Leads root cause failure analysis projects when assigned
• Provides support to field service and service centers for major projects and overhauls
• Manages product and service warranty, including investigations, analysis, and corrections
• Conducts on-site visits to troubleshoot problems and implement corrective actions
• Collaborates cross-functionally to resolve field problems effectively and efficiently
• Liaises with other engineering departments on product specifications, manufacturing, and performance
• Contributes to the development of new products and the improvement of existing ones from a service perspective
• Assists in technical aspects of sales and project execution activities as needed
• Generates technical service bulletins and letters
• Contributes to the development and enhancement of the technical service team's capabilities
• Delivers technical training sessions as directed

The Requirements:

• Bachelor's Degree in Engineering (mechanical, industrial, process, or similar discipline).
• Minimum of 8 years of engineering experience
• Strong leadership and customer service skills
• Ability to develop sound technical solutions to complex problems
• Proficient in communication and presentation to gain buy-in from internal and external stakeholders
• Mechanical aptitude for rotating machinery and associated processes
• Ability to read and understand technical documentation, drawings, and operational manuals
• Basic understanding of control theory and electrical components
• Willingness to travel up to 25%-50% based on assigned responsibilities
• Candidates with knowledge of Compressors, Turbines, and Pumps will find themselves well-equipped to excel in our client's dynamic and challenging environment

Other Information:
Location: Singapore

Interested applicants may reach out to:
Tahmid Nasif
Email Address:  tahmid.nasif@rgf-professional.com
EA Registration No. R23113052

All shortlisted candidates will be contacted

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-240418-350360

JOB TITLE: Head of HR Advice Service
LOCATION: Rugby
SALARY: £60,000 - £65,000 + £5K car allowance

The COMPANY
Our client is a very well-established nationwide provider of business-critical services to thousands of organisations all over the UK.

The ROLE
The successful Head of HR Advice Service will be required to do the following:

* To lead and advise the HR Advisory team.
* To manage consultants' performance within a contact centre environment.
* Drive the coaching initiative within the department.
* Identify training needs, themes and trends as well as areas for improvement and communication of these across the department.
* Promote awareness of additional services within the Group and subsequently drive referrals within the department.
* Help manage Consultant workloads.
* Monitor and review performance activity on a daily basis.
* Assist in any recruitment and interviews for the department.
* Deal with client complaints and internal formal meetings (eg disciplinary and grievance).
* This is a 100% work from the office role. It is not hybrid.

CANDIDATE
Our client is looking for a Head of HR Advice Service with the following experience and attributes:
* You will be a qualified HR professional.
* Experience in a senior leadership team or working towards this.
* A passion for problem solving, coaching and developing others.
* Excellent communication and people management skills.
* Ability to work in a fast-paced contact centre environment
* A dynamic and flexible approach, as well as the ability to work under pressure
* Excellent service issue / complaint resolution skills
* Capability to work under pressure with a solutions-based approach


This role is commutable from:

Rugby
Hinckley
Atherstone
Nuneaton
Coventry
Bedworth
Tamworth

ALTERNATIVE JOB TITLES: HR Manager, HR Director, HR Advisor Manager, HR Call Centre Manager, CIPD, HR Director
INCAL1


Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in HR Manager, HR Director, HR Advisor Manager, HR Call Centre Manager, HR Director

Role: Lead Technical Consultant (MES)

We are are looking to hire Lead Technical Consultant (MES) to join our MES team working at our client site, a pharmaceutical MNC. The selected candidate will be required to provide consultation and engineering service to the execution phase of the project. They will also be involved in the generation and ownership of IQ/OQ/PQ documentation and the GoLive Support.

Responsibilities

• Oversee the development of solutions and provide technical expertise on the development of platform features.
• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Knowledge and experience in manufacturing Automation Systems, MES & Historian, Lab Systems and IT-OT will be preference.
• Werum PAS-X/ Aspen/ Syncade/ Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full system configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector
• Excellent communication skills and collaborative with team members and external groups

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Mobile Service Engineer- This is an exciting new opportunity for a self-motivated individual who enjoys time spent on the road! We are looking to recruit a Mobile Service Engineer to join our team. The role is predominantly a mobile role and could require overnight stays, possibly 2 to 3 nights a week. One day a week will be required in office on site in Clopton, Suffolk.

About us:

We are a family-owned business who offers an extensive range of consumables and golf supplies. We specialise in designing, manufacturing, and supplying equipment for golf driving ranges, with our manufacturing base is in Woodbridge, Suffolk. Our product line includes Ball Dispensers, Ball Washers, Ball Collectors, Bay Dividers, Distance Markers, and accessories.

Fantastic company benefits include:

- Competitive Salary: Starting from £25,000 per annum + overtime

- Holiday: 20 days plus bank holidays

- Pension: company pension scheme

- Employee extras such as: a company van, fuel card and overnight allowance paid by the company. Accommodation costs for overnight stays are paid by the company directly (not through expenses)

About the role:

As the Mobile Service Engineer you will be travelling across the UK, installing, and repairing golf range machinery. You will be servicing the golf range machinery, delivering machinery when required and ensuring sales of consumables and equipment run smoothly.

Other duties include:

- Generate detailed reports on maintenance and repairs for golf machinery.

- Ensure compliance for clients and ensuring equipment maintenance is adhered to.

- Scheduled maintenance tasks for golf machinery.

- Respond quickly to and repair any unexpected issues.

- Dealing with customer queries and promoting the business.

About you:

You will need to have great customer service skills and an interest in mechanics is essential. Previous mechanical experience would be a benefit but is not essential for this role as training will be provided. Ideally knowledge and understanding of machine processes and equipment would beneficial. You will need to hold a full driving license as travelling independently is essential.

Full training support will be provided, we will support you with 3-4 weeks of office/workshop-based training at our site in Clopton to establish and gain knowledge of EGM equipment. After the initial 3-4 weeks onsite training, a further period of 2 weeks training will be completed on customer site work, accompanied by a colleague. Working hours will be 8am to 16.30pm Monday to Friday.

If you have great customer service skills and enjoy working on your own, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: mobile engineer, engineering, manufacturing, mobile installation, installation, service engineer, service engineering

This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Are you seeking a new challenge and the opportunity to be a part of a talented team?

Look no further! We are currently seeking a Technical Service Engineer to join our KARL STORZ team in Singapore. This role will be responsible for maintenance service, repair and support on Karl Storz products to ensure customer satisfaction and needs.

At KARL STORZ, a family-owned medical device company, you will have the opportunity to be a part of our transformation journey and make a significant impact on improving patient's lives.

So, if you're ready to have some fun and make a real difference, come join our team!

Key Responsibilities

• Provide technical installation for project installation, seminars and workshops
• Provide on-site service and support to customers such as but not limited to problem verification and solution, collection of the defective items back for further investigation and repair. For items consolidated for shipment to KST, to track their progress where necessary until fulfilment to customers.
• Setup, configure and commission systems for customers.
• Handles technical enquiries and request for quotations on technical service.
• To participate in tender preparation when required.
• Update/Create technical forms based on service SOPs
• Submit relevant reports for all works relating to on-site problem resolution, customer service calls defective products, preventive maintenance, etc.
• Track the warranties of devices and equipment sold to customers and provides warranty preventive maintenance.
• Familiarize customers’ technical personnel like the BME/technicians with Karl Storz products whenever required.
• Ensure that service loaners are in good working condition for loaning and update the Loaner tracker
• Stand-in cases to observe any technical glitches of the system and feedback to KST for improving or rectifying current system.
• Support the marketing and sales team in providing complete technical solution to meet customers’ needs.
• To ensure all GDPMDS compliances are complied.
• To report to Technical Service Manager/Service Business Manager on any pending issues which is beyond his capabilities.

Requirements

• Mechanical/Electronic/Electrical knowledge equivalent to Diploma level or higher.
• Minimum with 1 year of related working experience in Medical Equipment Service/Field Service.
• Strong problem solving ability in technical and product management
• Ability to communicate and handle customers in a customer-centric and amicably in a pressing situation
• Well versed in IT and AV
• Experience in handling x-ray equipment is advantageous.

About the Company:
Our client is one of the largest employers in the Northern Territory, specialising in the supply of water and electricity generation and retail services across the region. They are committed to providing high-quality services to their customers and maintaining excellence in data provision.

Position Overview:
As a Metering Data Provisions Officer, you will play a crucial role in ensuring the accurate provision of metering data and delivering exceptional customer service. This is a short term temp role to 30 June 2024.

Key Responsibilities:


Schedule meter readings for the NT Region, ensuring accurate updates and maintenance of meter details and data.
Meet deadlines for non-cyclic activities, including re-energising and de-energising power.
Action special reads and cycle readings on time, managing exceptions effectively.
Report meter data provision to stakeholders.
Provide high-quality customer service, responding to service requests, queries,

... Click here to view more detail / apply for Data Entry & Customer Service (Metering)

As a core member of the Digital Delivery team within the IM&T directorate. The Microsoft Office 365 Suite Consultant role is central to the delivery of critical integration services across multiple systems which are central to the overall delivery of the Trusts Digital Strategy.

A high degree of autonomy is required in this role to delivery a quality service.



This role is to support and develop the Trust’s current Office 365 infrastructure. This role is key in designing and assisting in the development of Office 365 across the Trust and to support the Trust to make more efficient use of the suite of solutions as well implementing new solutions in line with the IM&T Digital Strategy.

Please refer to detailed job description for more detail.

East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care.

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us

Please refer to the attached Job description for a detailed overview and the main responsibilities of this role


This advert closes on Monday 29 Apr 2024

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, data centres, voice and data networks, ATMs, desktops and other devices.

The area comprises five functions: Client Services, Enterprise Services and Architecture, Data Centre and Service Management, Relationship Management, Project Management and Risk and Administration. Collectively, these areas define and deliver HSBC’s technology strategy to support the Group’s goals.

We are currently seeking a high calibre professional to join our team as a Technical Service Manager.

Principal Responsibilities

The key requirements of Technical Account/service Manager to

• Manage Incidents raised by Customers via Coordinating with GPS Client Manager and take it further with IT teams for timely and swift resolution. Work towards governance of SLA on back of issue categorization as High/Med/Low
• Revert to Client managers on issue resolution and help draft communication back to customers with appropriate and exact message on the fix
• Track incidents and identify if repeated to conduct root cause analysis with IT, initiate long terms actions to avoid recurrences
• Conducting pro-active reviews to change our culture from remediation to prevention
• Support GPS
• Improve IT - GPS communication by demystifying IT language terms and able to explain issue, planed outages details in simple English
• Support GPS Client managers on new requirements/ RFP to help coordinate initial meetings on requirements, able to suggest solution options with IT engagement. Navigate IT organization for prioritization of requirements and take a lead to work with IT to put a plan for execution
• Track and maintain list of repeated incidents with identified root cause Coordinate and chair regular meeting with IT system leads and GPS on remediation plan for the same
• knowledge building on IT systems, process, and practices e.g.: plot End to End Payments flow, build a repository of Key contacts IT, OPS and keep them updated
• Better process and governance of issues and current communication with a view to automate process, reduce effort and bring efficiency
• Help put best practices for TAM and share them with other markets. Will be responsible to do cross market interaction with TAM in other markets and act as back up
• Work with Client managers and Product owners to better product knowledge on payments

Qualifications

• Bachelors in engineering (Computer / Software engineer). 5 years of experience in banking and finance
• Corporate client Fronting experience preferred
• ITIL certification / Knowledge preferred
• Experience and good understanding of Payments / IT environment
• Demonstrate business knowledge, with a learning mindset to better it
• Excellent communication skills able to articulate issues and discuss topics with senior GPS team members
• Demonstrated ability to rapidly build relationships with key stakeholders

Knowledge & Capabilities:

• Risks & issues management – including escalation
• Analytical and problem-solving skills, attention to detail
• Planning & management
• Self-starter (ability to work alone and as part of team)

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

For full details of the responsibilities and duties of this role please see the attached job description.