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Job Category
Sales
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
About Slack:
Slack has transformed business communication. It’s the leading channel-based collaboration platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
About this role:
As a Specialist AE, you are the subject matter expert in Slack for the UKI Business. You are a deep domain expert of the product, accountable for driving the pipeline and revenue growth of Slack across your specific territory and industries.
Key Responsibilities:
- You are responsible for Slacks revenue growth via net new logo’s and growing current customers Slack footprint. This includes sales of new product lines, such as Slack Sales Elevate and Slack AI, or expanding the Slack Use Case.
- As the Slack Specialist you may lead the sales cycle end to end, or work hand in hand with the Account Lead AE as the Slack domain guide.
- You are responsible for driving PipeGen of Slack across your designated territory working closely with a team of internal collaborators including Core AEs, BDRs and marketing.
- You are able to educate customers on the value of Slack through industry or account specific point of views
- Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
- Handling of customer communication plus organize/raise issues appropriately including: billing, legal, security, and technical inquiries
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
You will do this by:
- Educating customers on the value of our products in a consultative way
- Generating pipeline that leads to closed revenue and quota attainment
- Selling on value and return on investment vs. technical functionality
- Partnering with internal resources in order to drive additional value and expertise
- Building credibility and trust while influencing buying decisions
- Uncovering business initiatives and difficulties to map back our solutions across multiple lines of business
- Creating demand by uncovering business problems and matching them to our solution
- Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
What you should have:
- 5+ years of full cycle SaaS closing experience, selling software that can be used across multiple departments, preferably company-wide
- Experience engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement
- Experience (and enjoy!) collaborating with internal sales teams like Solutions Engineers and Custom Success Managers
- Experience crafting global engagement across multiple lines of business and broadening product support within an organization
- You are an expert storyteller, effectively developing relationships with senior managers and the C-suite
- Degree or equivalent relevant experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a cheerful and encouraging place to work.
Come do the best work of your life here at Slack!
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
